Hewlett Packard Enterprise U7PE1E, H1RT4E Getting Started Guide
Data sheet
HPE NonStop X Installation and Startup
Service
HPE Lifecycle Event Services
Today’s business environment demands flexibility from IT staff—and the immediate availability of IT resources. Yet the complexity of IT
systems can make it tough to implement new resources quickly enough to meet new business opportunities and challenges head on. This is
particularly true when it comes to deploying new servers. If your organization is adding new HPE Integrity NonStop X servers to your IT
infrastructure, let Hewlett Packard Enterprise help you to install a robust, managed system that is tailored to meet your specific
requirements. HPE Services delivery uses trained specialists in configuring these servers based upon your configuration requirements. When
you leverage their expertise through the HPE Installation and Startup Service for NonStop X Servers, your servers will be installed and
configured when you need them—freeing your own staff to focus on meeting your ongoing critical business needs.
This service includes configuration of base Integrity NonStop subsystems and NonStop Enterprise Division platform management products,
providing the fundamentals for your business critical applications. Hewlett Packard Enterprise Service delivery specialists work with your IT
staff to understand your IT policies and applications and then customize your NonStop X Server respectively.
Service benefits
Through HPE Installation and Startup Service for HPE Integrity NonStop X Servers, a trained Hewlett Packard Enterprise service delivery
specialist configures your Integrity NonStop X servers according to your requirements using HPE best practices. This service provides the
following benefits:
Designed to quickly configure your servers to provide the fundamentals for your business-critical applications, helping you to respond
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faster to business demands
Frees your staff to focus on meeting your core business requirements
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Helps reduce system startup and shutdown time to help reduce system downtime
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Service feature highlights
Service planning & questionnaire
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System hardware and software installation
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Configuration of subsystems
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Customer orientation session
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This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with
Hewlett Packard Enterprise.
Data sheet
Table 1. Service features
Feature Delivery specifications
Page 2
Service planning & questionnaire
System and software installation
Configuration of subsystems
Customer orientation session
Service limitations
Hewlett Packard Enterprise service delivery specialists work with the Customer to identify any service prerequisites and
develop a customized plan for implementing the fundamental operating capabilities on the HPE Integrity NonStop X system.
This service plan is intended to accomplish the following:
• Hewlett Packard Enterprise service delivery specialist sends service planning questionnaire for Customer to fill out.
• Configure NonStop subsystems based on HPE best practices and Customer requirements detailed in the planning
questionnaire
• Create command files for starting up and shutting down the NonStop subsystems in an orderly, efficient manner
• Set up an event-monitoring environment to notify the Customer when action is required
• Assist with networking integration of the Customer’s Integrity NonStop system into their enterprise
A Hewlett Packard Enterprise service delivery specialist will verify the Customer’s system configuration matches the HPE
product order, install the Integrity NonStop system, verify the HPE NonStop equipment health and system is functioning
normally, and apply Customer identified software product revisions to the NonStop operating system. HPE recommends that
the customer is present during this process to learn firsthand about the NonStop operating system, including how to load
software fixes and reconfigure Integrity NonStop hardware.
A Hewlett Packard Enterprise service delivery specialist implements the agreed upon configuration of the major NonStop
subsystems. This service is designed to help the Customer understand how to efficiently start up and shut down subsystems.
Hewlett Packard Enterprise will conduct a brief orientation session on the Customer’s new Integrity NonStop servers and the
basic platform monitoring tools used during ongoing operation. This session will help the Customer and its staff better
understand the Integrity NonStop computing environment, its components, and the relationships among these components.
This orientation session will be completed as part of the service delivery and will not exceed 4 hours. Customer is responsible
for ensuring attendance at this session and providing the necessary logistics to enable HPE to provide the orientation session.
Services will be performed during HPE local business days and hours, excluding HPE holidays, and are limited to a single Integrity NonStop
X system at a single physical site. Portions of this service can be delivered remotely or onsite, at Hewlett Packard Enterprise’s discretion.
Activities such as, but not limited to, the following are excluded from this service:
Installation, configuration, or migration of application and third-party software
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Installation, configuration, or migration of any hardware or software products other than the HPE Integrity NonStop X System that this
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service was purchased for
Migration of NonStop subsystems from existing systems
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Migration planning or implementation documentation
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Relocation of the HPE Integrity NonStop X system from the delivery destination
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Reconfiguration of any IP address or IP Cluster IO Module (CLIM) attribute changes identified after the completion of the service
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Services that, in the opinion of Hewlett Packard Enterprise, are required due to unauthorized attempts by non-HPE personnel to install,
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repair, maintain, or modify hardware, firmware, or software
Services required due to causes external to the HPE-maintained hardware or software
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Backup, restoration, or migration of data
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Any services not clearly specified in this document
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Removal of existing NonStop systems and peripherals, and sanitization
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This data sheet is governed by the Hewlett Packard Enterprise current standard sales terms, which include the supplemental data sheet, or, if applicable, the Customer’s purchase agreement with
Hewlett Packard Enterprise.
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