Hewlett Packard Z2V84EA User Manual
HP EliteBook 820 G4 Notebook PC
HP EliteBook 828 G4 Notebook PC
Maintenance and Service Guide
© Copyright 2016 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. Linux® is the
registered trademark of Linus Torvalds in the
U.S. and other countries. Microsoft and
Windows are either registered trademarks or
trademarks of Microsoft Corporation in the
United States and/or other countries.
Qualcomm is a trademark of Qualcomm
Incorporated, registered in the United States
and other countries, used with permission.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: December 2016
Document Part Number: 913445-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Your product does not support Windows 8 or
Windows 7
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on this product or
provide any Windows 8 or Windows 7 drivers
on http://support.hp.com.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 5
Right ....................................................................................................................................................................... 5
Left ......................................................................................................................................................................... 6
Display .................................................................................................................................................................... 7
Top .......................................................................................................................................................................... 8
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Buttons, speakers, and ngerprint reader ........................................................................................ 10
Keys ................................................................................................................................................... 11
Using the hot keys ............................................................................................................................. 12
Bottom ................................................................................................................................................................. 13
Front ..................................................................................................................................................................... 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 16
Computer major components .............................................................................................................................. 16
Display assembly subcomponents ...................................................................................................................... 19
Cable Kit ............................................................................................................................................................... 20
Plastics Kit ........................................................................................................................................................... 21
Mass storage devices ........................................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 23
4 Removal and replacement procedures preliminary requirements .................................................................... 25
Tools required ...................................................................................................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 26
Drive handling ................................................................................................................................... 26
Grounding guidelines ........................................................................................................................................... 27
Electrostatic discharge damage ........................................................................................................ 27
Packaging and transporting guidelines .......................................................................... 28
Workstation guidelines ................................................................................................... 28
Equipment guidelines ..................................................................................................... 29
vii
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 30
Component replacement procedures .................................................................................................................. 30
Bottom cover ..................................................................................................................................... 30
Battery ............................................................................................................................................... 35
Hard drive .......................................................................................................................................... 36
Solid-state drive ................................................................................................................................ 38
Memory modules ............................................................................................................................... 40
WLAN/Bluetooth combo card ............................................................................................................ 42
WWAN module ................................................................................................................................... 44
Keyboard ........................................................................................................................................... 46
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 49
Component replacement procedures .................................................................................................................. 49
Display assembly ............................................................................................................................... 50
Heat sink/fan assembly .................................................................................................................... 56
Smart card reader board ................................................................................................................... 58
Touchpad board ................................................................................................................................. 59
NFC module ....................................................................................................................................... 60
System board .................................................................................................................................... 61
RTC battery ........................................................................................................................................ 65
Fingerprint reader assembly ............................................................................................................. 66
Speaker assembly ............................................................................................................................. 67
Top cover ........................................................................................................................................... 68
7 Interpreting system validation diagnostic front panel LEDs and audible codes ................................................. 69
8 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 71
Using Computer Setup ......................................................................................................................................... 71
Starting Computer Setup .................................................................................................................. 71
Navigating and selecting in Computer Setup ................................................................................... 71
Restoring factory settings in Computer Setup ................................................................................. 71
Updating the BIOS ............................................................................................................................. 72
Determining the BIOS version ......................................................................................... 72
Downloading a BIOS update ........................................................................................... 73
Changing the boot order using the f9 prompt .................................................................................. 73
TPM BIOS settings (select products only) ........................................................................................................... 74
Using HP Sure Start (select products only) ......................................................................................................... 74
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 75
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 75
viii
10 Backup and recovery .................................................................................................................................. 77
Creating recovery media and backups ................................................................................................................ 77
Creating HP Recovery media (select products only) ......................................................................... 77
Using Windows tools ........................................................................................................................................... 78
Restore and recovery ........................................................................................................................................... 79
Recovering using HP Recovery Manager ........................................................................................... 79
What you need to know before you get started ............................................................. 79
Using the HP Recovery partition (select products only) ................................................. 80
Using HP Recovery media to recover .............................................................................. 80
Changing the computer boot order ................................................................................ 81
Removing the HP Recovery partition (select products only) ......................................... 82
11 Specications ............................................................................................................................................ 83
Input power .......................................................................................................................................................... 83
Operating environment ....................................................................................................................................... 83
12 Power cord set requirements ...................................................................................................................... 84
Requirements for all countries ............................................................................................................................ 84
Requirements for specic countries and regions ................................................................................................ 84
13 Statement of memory volatility .................................................................................................................. 86
Nonvolatile memory usage ................................................................................................................................. 88
Questions and answers ....................................................................................................................................... 90
Using HP Sure Start (select models only) ............................................................................................................ 91
14 Recycling .................................................................................................................................................. 92
Index ............................................................................................................................................................. 93
ix
x
1 Product description
Category Description
Product Name HP EliteBook 820 G4 Notebook PC
HP EliteBook 828 G4 Notebook PC
Processors
Chipset Integrated with processor
Graphics UMA graphics with shared video memory
Panel 12.5 in (31.75 cm), LED backlight
Memory Two SODIMM customer-accessible/upgradable memory module slots
7th-generation Intel® Core™ processors:
●
Intel Core i7-7600U
●
Intel Core i7-7500U
●
Intel Core i5-7300U
●
Intel Core i5-7200U
●
Intel Core i3-7100U
Intel HD Graphics 620
Up to three independent displays supported with the 2013 Ultraslim Docking Station
High-denition (HD), Slim eDP (1366×768), SVA AG, typical brightness: 220 nits with and without webcam
Full high-denition (FHD), UltraSlim eDP (1920x1080), UWVA AG, typical brightness: 300 nits with and
without webcam
Full high-denition (FHD), UltraSlim eDP (1920x1080) UWVA, typical brightness: 300 nits with touch and
webcam; chemically strengthened Gorilla Glass, air gap bonded
Supports up to 32 GB of system RAM
DDR4 PC4-17000 (2133 MHz) dual channel support
Supports the following congurations:
●
32768 MB (16384 MB×2)
●
16384 MB (16384 MB×1 or 8192 MB×2)
●
8192 MB (8192 MB×1 or 4096 MB×2)
●
4096 MB (4096 MB×1)
Mass storage Supports one mass storage device (M.2 solid-state drive or 2.5-inch hard drive)
Hard drives:
Supports the following serial ATA 6.35 cm (2.5 in) hard drives in 7.0 mm (.28 in) thicknesses (all hard drives
use the same bracket):
●
1 TB, 5400 rpm
●
500 GB, 7200 rpm, self-encrypting (FIPS-140-2; Opal 2)
●
500 GB, 7200 rpm
1
Category Description
●
500 GB, hybrid, 8 GB cache
Solid-state drives:
Supports the following M.2 (HGFF) 2280 solid-state drives:
●
512 GB, PCIe Gen3×4 NVMe SS TLC (Opal 2)
●
512 GB, PCIe Gen3×4 NVMe SS/DS MLC
●
512 GB, PCIe Gen3×4 NVMe TLC
●
512 GB, SATA-3 FIPS-140-2, TLC
●
360 GB, PCIe Gen3×4 SS TLC
●
256 GB, PCIe Gen3×4 NVMe TLC
●
256 GB, SATA-3 SS TLC (Opal 2)
●
128 GB SATA-3 SS value
Audio and video HP Bang & Olufsen Audio
Dual-array microphone
Premium stereo speakers (2)
Webcam, 720p (optional)
Supports “no camera” option
Ethernet Intel WGI219V 10/100/1000 Ethernet, for use with computer models with i7-7500U, i5-7200U, or i3-7100U
processors
Intel WGI219LM 10/100/1000 Ethernet, for use with computer models with i7-7600U or i5-7300U processors
S3/S4/S5 Wake-on-LAN
Wireless WPAN:
Integrated wireless personal area network (PAN) supported by Bluetooth® 4.2 combo card
WLAN:
Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Compatible with Miracast-certied devices
Bluetooth Disabled IOPT
Support for the following WLAN formats:
●
Intel Dual band wireless-AC 8265 802.11AC 2x2 WiFi + BT 4.2 Combo Adaptor (vPro)
●
Intel Dual band wireless-AC 8265 802.11AC 2x2 WiFi + BT 4.2 Combo Adaptor (non-vPro)
●
Intel Dual band wireless-AC 3168 802.11AC 1x1 WiFi + BT 4.2 Combo Adaptor (non-vPro)
Supports no WLAN option
NFC:
Integrated NFC Galapagos NXP NPC100 I2C NCI 10 mm x 25 mm module
NFC antenna
Supports no NFC option
2 Chapter 1 Product description
WWAN:
Category Description
Integrated wireless wide area network (WWAN) options by way of wireless module
Two WWAN antennas built into display assembly
Supports the following WWAN formats:
●
Foxconn HP It4120 LTE/EVDO/HSPA+ with GPS M.2
●
Huawei HP It4132, LTE/HSPA+ with GPS M.2
●
Fibocom HP hs3210 WW HSPA+ without GPS
Supports “no WWAN” option
External media cards Memory card reader (SD, SDHC, SDXC)
Ports VGA (Dsub 15 pin) supporting 1920 x 1200 external resolution @ 60Hz, hot plug/unplug, and auto detect
USB 3.1 Gen 1 charging port
USB 3.1 Gen 1 port
USB Type-C (basic)
DisplayPort
RJ-45/ethermet connector
Docking connector
Audio-out (headphone)/audio-in (microphone) combo jack
AC port
Keyboard/pointing
devices
Power requirements Battery:
Keyboard:
Dual point, spill resistant with drain
Dual point, DuraKeys, backlit, spill resistant with drain
TouchPad:
Gestures enabled by default: two-nger scrolling, two-nger pinch-zoom
Taps enabled by default
On/o button
Glass
3-cell HP Long Life Li-Ion battery, 49 WHr, 4.25 Ahr
AC adapter:
65 W HP Smart AC adapter (supports HP Fast Charging)
45 W HP Smart AC adapter
45 W, 2-prong AC adapter
Power cord:
2-wire plug, 1 m
3-wire plug, 1.8 m
3-wire plug, 1 m
Security Security lock
3
Category Description
Fingerprint reader
Supports “no ngerprint reader” option
Supports Trusted Platform Module (TPM) 2.0 (Inneon, soldered down)
Integrated Smart Card reader (active)
Preboot authentication (password, smart card)
Operating system Preinstalled:
Windows 10 Home 64
Windows 10 Professional 64
NeoKylin Linux 64-bit
FreeDOS 2.0
Restore Media–DR/SR-DVD
Windows 10
NeoKylin Linux
Certied:
Microsoft WHQL
Web-only support:
Windows 10 Enterprise 64
Windows 10 Enterprise 64 LTSB 1507
Serviceability End user replaceable parts:
AC adapter
Battery
Hard drive/SSD
Memory module
WLAN
WWAN
Keyboard
4 Chapter 1 Product description
2 External component identication
Right
Component Description
(1) USB Type-C basic port When the computer is on, connects and charges a USB device
that has a Type-C connector, such as a cell phone, camera,
activity tracker, or smartwatch, and provides data transfer.
(2) Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(3) Audio-out (headphone)/Audio-in (microphone)
combo jack
(4) Memory card reader Reads optional memory cards that enable you to store, manage,
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
1. Type support in the taskbar search box, and then select
the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
Right 5
Left
Component Description
▲ Press in on the card, and then remove it from the memory
card reader.
(5) USB 3.x port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.
(6) RJ-45 (network) jack/status lights Connects a network cable.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
(7) Docking connector Connects an optional docking device.
(8) SIM card slot Supports a wireless subscriber identity module (SIM) card.
(9) Power connector Connects an AC adapter.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Vents (2) Enable airow to cool internal components.
(3) External monitor port Connects an external VGA monitor or projector.
(4) USB 3.x charging port When the computer is on, connects and charges a USB device,
(5) Smart card reader Supports optional smart cards.
6 Chapter 2 External component identication
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
such as a cell phone, camera, activity tracker, or smartwatch,
and provides high-speed data transfer.
Display
Component Description
(1) WLAN antennas* (2) Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) WWAN antennas* (2) Send and receive wireless signals to communicate with wireless wide
(3) Internal microphones (2) Record sound.
(4) Webcam light (select products only) On: The webcam is in use.
(5) Webcam (select products only) Records video and captures photographs. Some models allow you to
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specications tab, and then select User Guides.
area networks (WWANs).
video conference and chat online using streaming video.
To use the webcam:
▲ Type camera in the taskbar search box, and then select
Camera.
Display 7
Top
TouchPad
Component Description
(1) Pointing stick Moves the pointer on the screen.
(2) Left pointing stick button Functions like the left button on an external mouse.
(3) TouchPad on/o button/TouchPad light Turns the TouchPad on and o.
●
On: The TouchPad is o.
●
O: The TouchPad is on.
(4) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button Functions like the right button on an external mouse.
(7) Near Field Communications (NFC) tapping area
(select products only)
(8) Right TouchPad button Functions like the right button on an external mouse.
Allows you to touch an NFC-compatible device to this area to
wirelessly connect and communicate with the computer and
transfer data back and forth.
8 Chapter 2 External component identication
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Power light
(3) Mute light
(4) Microphone mute light
(5) Wireless light On: An integrated wireless device, such as a wireless local area
(6) Num lk light On: Num lock is on.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and
other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
(7) TouchPad light
●
On: The TouchPad is o.
●
O: The TouchPad is on.
Top 9
Buttons, speakers, and ngerprint reader
Component Description
(1) Power button
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲ Type power options in the taskbar search box, and then
select Power Options.
‒ or –
Right-click the Power meter icon, and then select Power
Options.
(2) Speakers (2) Produce sound.
(3) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password
10 Chapter 2 External component identication
logon.
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, the esc key, or
other key.
See Using the hot keys on page 12
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Function keys Executes frequently used system functions when pressed in
combination with the fn key.
See Using the hot keys on page 12
(5) Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
keys that enables you to add, subtract, and perform other
numeric tasks. When num lk is on, the keypad can be used like
an external numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
(6) num lk key Turns the embedded numeric keypad on and o when pressed in
combination with the fn key.
Top 11
Using the hot keys
To use a hot key:
▲
Press the fn key, and then press one of the keys listed in the following table.
Press fn+function key Description
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Turns the backlight keyboard o or on.
NOTE: To conserve battery power, turn o this feature.
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing fn+f4 alternates the screen image from computer display to
monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information on the computer using the external VGA video standard.
The fn+f4 hot key can also alternate images among other devices that are receiving video information on the
computer.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
R Pauses or breaks an operation. This replaces the break key.
C Locks cell. This replaces the scroll lock key.
S Sends a programming query. This replaces the sys rq key.
12 Chapter 2 External component identication
Bottom
Component Description
(1) Docking connectors (2) Connect an optional docking device.
(2) Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
Bottom 13
Front
Component Description
(1) Wireless light On: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
NOTE: On some models, the wireless light is amber when
all wireless devices are o.
(2) Power light
(3) Battery light When AC power is connected:
(4) Drive light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the
display and other unneeded components.
●
O: The computer is o or in Hibernation.
Hibernation is a power-saving state that uses the
least amount of power.
●
White: The battery charge is greater than 90 percent.
●
Amber: The battery charge is from 0 to 90 percent.
●
O: The battery is not charging.
When AC power is disconnected (battery not charging):
●
Blinking amber: The battery has reached a low
battery level. When the battery has reached a critical
battery level, the battery light begins blinking
rapidly.
●
O: The battery is not charging.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
14 Chapter 2 External component identication
Labels
The labels laser etched on the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 15
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Labels on page 15 for details.
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly, touch
NOTE: Non-touch display assemblies are spared at the subcomponent level only. For
more non-touch display assembly spare part information, see Display assembly
subcomponents on page 19.
NOTE: Touch display assemblies are only spared as whole units.
(2) Keyboard
NOTE: Pointing stick covers are included in the Rubber Kit, spare part number 828884-001.
NOTE: For a detailed list of keyboard country codes, see Keyboard on page 46.
Backlit 826630-xx1
No backlight 826631-xx1
(3) Top cover 821692-001
(4) Battery
3 cell, 49 KWh, 4.25 Ah 854109-850
(5) Memory modules
4-GB (2400-MHz, DDR4) 862397-850
8-GB (2400-MHz, DDR4) 862398-850
16-GB (2400-MHz, DDR4) 862396-850
(6) WLAN/Bluetooth combo card
920050-001
Intel Dual band wireless-AC 8265 802.11AC 2x2 WiFi + BT 4.2 Combo Adaptor (vPro) 851592-001
Intel Dual band wireless-AC 8265 802.11AC 2x2 WiFi + BT 4.2 Combo Adaptor (non-vPro) 851594-001
Intel Dual band wireless-AC 3168 802.11AC 1x1 WiFi + BT 4.2 Combo Adaptor (non-vPro) 852511-001
(7) WWAN module
HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module 800870-001
Huawei HP It4132, LTE/HSPA+ without GPS M.2 845710-001
Fibocom HP hs3210 WW HSPA+ without GPS 860726-001
(8) M.2 Solid-state drive (SSD)
512 GB, PCIe Gen3×4 NVMe SS/DS MLC 915952-001
512 GB, PCIe Gen3×4 NVMe TLC 915954-001
512 GB, PCIe, Gen3x4, self-encrypting (SED), Opal 2, TLC 915953-001
512 GB, SATA-3, FIPS-140-2, TLC 915955-001
360 GB, PCIe Gen3×4 SS TLC 915951-001
256 GB, PCIe NVMe TLC 915950-001
256 GB, SATA-3 SS TLC (Opal 2) 915949-001
128 GB, SATA-3, SS value 915948-001
(9) Smart card reader board (includes cable) 914963-001
Computer major components 17
Item Component Spare part number
(10) Touchpad
Touchpad board 821668-001
Touchpad board with NFC antenna 821667-001
(11) NFC module (includes NFC cable and NFC antenna) 821666-001
(12) Fingerprint reader board (includes cable)
NOTE: The ngerprint reader bracket is included in the Plastics Kit, spare part number
821675-001.
(13) Heat sink/fan assembly 821691-001
(14) System board (includes processor and replacement thermal material, see System board on page 61)
Includes Intel i7-7600U processor 914274-xxx
Includes Intel i7-7500U processor 914273-xxx
Includes Intel i5-7300U processor 914272-xxx
Includes Intel i5-7200U processor 914271-xxx
Includes Intel i3-7100U processor 914270-xxx
(15) RTC battery 702853-001
(16) Speaker assembly (includes cable) 821684-001
(17) Bottom cover 821662-001
821693-001
18 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Bezel 821658-001
(2) Webcam module (includes microphone and cable) 800575-020
Microphone module (not illustrated) 920579-001
(3) Raw panel
HD 804085-004
FHD 832199-006
(4) Display cable (spared with the Cable Kit, spare part number 912091-001)
(5) Hinge covers (spared with the Plastics Kit, spare part number 821675-001)
(6) Hinges 821674-001
(7) WWAN antenna (spared with display enclosure)
(8) WLAN antenna (spared with display enclosure)
(9) Display enclosure (includes antennas) 862350-001
Display assembly subcomponents 19
Cable Kit
Item Component Spare part number
Cable Kit 912091-001
(1) NFC module cable
(2) Pointing stick cable
(3) Display cable
20 Chapter 3 Illustrated parts catalog
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