HP Pro x2 612 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Android is a U.S. registered trademark of
Android Corporation. Bluetooth is a trademark
owned by its proprietor and used by HewlettPackard Company under license. NVIDIA is a
trademark of NVIDIA Corporation in the U.S.
and other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: June 2014
Document Part Number: 763868-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See for
http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
Display ................................................................................................................................................................... 5
Tablet edge components ....................................................................................................................................... 6
Keyboard base ....................................................................................................................................................... 8
Top ....................................................................................................................................................... 8
Keys ..................................................................................................................................................... 9
Lights ................................................................................................................................................. 10
TouchPad ........................................................................................................................................... 11
Left side ............................................................................................................................................. 11
Right side ........................................................................................................................................... 12
Rear ................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 14
Locating the serial number, product number, and model number .................................................................... 14
Tablet major components ................................................................................................................................... 15
Keyboard major components .............................................................................................................................. 19
Miscellaneous parts ............................................................................................................................................. 22
Sequential part number listing ........................................................................................................................... 25
4 Removal and replacement preliminary requirements ..................................................................................... 34
Tools required ...................................................................................................................................................... 34
Service considerations ........................................................................................................................................ 34
Plastic parts ....................................................................................................................................... 34
Cables and connectors ...................................................................................................................... 35
Drive handling ................................................................................................................................... 35
Grounding guidelines ........................................................................................................................................... 35
Electrostatic discharge damage ....................................................................................................... 35
Packaging and transporting guidelines ......................................................................... 37
Workstation guidelines ................................................................................ 37
5 Removal and replacement procedures ........................................................................................................... 39
Tablet replacement procedures .......................................................................................................................... 39
Back cover ......................................................................................................................................... 39
Fingerprint reader board ................................................................................................................... 41
v
Button board ..................................................................................................................................... 42
Tablet battery .................................................................................................................................... 44
Solid-state drive ................................................................................................................................ 45
WLAN module .................................................................................................................................... 47
WWAN module ................................................................................................................................... 49
RTC battery ........................................................................................................................................ 51
Fan ..................................................................................................................................................... 51
Card reader board ............................................................................................................................. 52
System board .................................................................................................................................... 54
Heat sink ............................................................................................................................................ 57
Tablet I/O board ................................................................................................................................ 59
Power connector cable ...................................................................................................................... 61
Home button board ........................................................................................................................... 61
Speakers ............................................................................................................................................ 63
Keyboard base replacement procedures ............................................................................................................ 64
Bottom cover ..................................................................................................................................... 64
Keyboard battery .............................................................................................................................. 65
Keyboard plate .................................................................................................................................. 67
TouchPad button board .................................................................................................................... 68
Keyboard ........................................................................................................................................... 69
Memory card reader board ............................................................................................................... 72
Keyboard base I/O board .................................................................................................................. 73
Keyboard base power connector cable ............................................................................................ 75
Hinge assembly ................................................................................................................................. 76
6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ...................................................... 77
Using Computer Setup ......................................................................................................................................... 77
Starting Computer Setup .................................................................................................................. 77
Navigating and selecting in Computer Setup ................................................................................... 77
Restoring factory settings in Computer Setup ................................................................................. 79
Updating the BIOS ............................................................................................................................. 79
Determining the BIOS version ........................................................................................ 79
Downloading a BIOS update ........................................................................................... 80
Using MultiBoot ................................................................................................................................................... 80
About the boot device order ............................................................................................................. 80
Choosing MultiBoot preferences ...................................................................................................... 81
Setting a new boot order in Computer Setup ................................................................. 81
Dynamically choosing a boot device using the f9 prompt ............................................. 81
Setting a MultiBoot Express prompt .............................................................................. 82
Entering MultiBoot Express preferences ....................................................................... 82
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 82
vi
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 84
7 Specifications ............................................................................................................................................. 85
8 Backup and recovery .................................................................................................................................... 87
Backing up your information ............................................................................................................................... 87
Performing a system recovery ............................................................................................................................ 87
Using the Windows recovery tools ................................................................................................... 87
Using f11 recovery tools ................................................................................................................... 88
Using Windows operating system media (purchased separately) ................................................... 89
Using Windows Refresh or Windows Reset ...................................................................................... 89
Using HP Software Setup .................................................................................................................. 89
9 Power cord set requirements ........................................................................................................................ 90
Requirements for all countries ........................................................................................................................... 90
Requirements for specific countries and regions ............................................................................................... 90
10 Recycling .................................................................................................................................................. 92
Index ............................................................................................................................................................. 93
vii
viii
1 Product description
Category Description
Product Name Tablet: HP Pro x2 612 G1
Keyboard base: HP Pro x2 612 G1 Power Keyboard
Tablet and keyboard base: HP Pro x2 612 G1 with Power Keyboard
Tablet and travel keyboard: HP Pro x2 612 G1 with Travel Keyboard
Processor
Chipset Intel processor controller hub (PCH), soldered on circuit (SoC)
Graphics Intel HD Graphics 4200, universal memory architecture (UMA), shared video memory
Panel 12.5-in, light-emitting diode, backlight, TouchScreen display assembly:
Memory Supports DDR3L-1600-MHz, 96-ball, integrated onto system board
●
Intel® Core® i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W)
●
Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual
core, 11.5 W)
●
Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W)
●
Intel Celeron® 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W)
●
Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W)
●
12.5-in, full high-definition (FHD), IPS 50%, CG 300 nits, eDP 1.3, ultra-slim (1920×1080),
equipped with WLAN and WWAN antennas
●
12.5-in, high-definition (HD), IPS 50%, CG 300 nits, eDP 1.2, ultra-slim (1366×768),
equipped with WLAN and WWAN antennas
●
12.5-in, FHD, IPS 50%, CG 300 nits, eDP 1.3, ultra-slim (1920×1080), equipped with WLAN
antennas
●
12.5-in, HD, IPS 50%, CG 300 nits, eDP 1.2, ultra-slim (1366×768), equipped with WLAN
antennas
Supports up to 8096-MB maximum
Storage Supports M.2 solid-state drive SS 2280:
●
256-GB, M2, SATA-3
●
256-GB, M2, SATA-3, SED, OPAL2
●
180-GB, M2, SATA-3
●
180-GB, M2, SATA-3, SED, OPAL1
●
128-GB, M2, SATA-3
●
64-GB, M2, SATA-3
Audio and video 2-MP, 1080p front-facing webcam
5-MP, 1080p rear-facing webcam
Dual array microphone
Stereo speakers (2)
1
Category Description
HD Audio with DTS Sound
Wireless Integrated Bluetooth options by way of combination module
Integrated wireless local area network (WLAN) options by way of wireless module
Two built-in WLAN antennas
Support for the following WLAN modules:
●
Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter
●
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
●
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
●
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
●
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter
for use only in India
●
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter
for use in all countries and regions except India
Integrated wireless wide area network (WWAN) options by way of wireless module
(select models only)
Two built-in WWAN antennas
Support for the following WWAN modules:
●
HP hs3110 HSPA+ Mobile Broadband Module
●
HP lt4112 LTE/HPSA+ Mobile Broadband Module
●
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
Ports Tablet:
●
●
●
●
●
●
●
Keyboard base:
●
●
●
●
●
●
●
●
●
Docking
Headphone/microphone combo
Micro SD
Micro SIM
Smart card
USB 3.0
4.5-mm multi-pin power
DisplayPort 1.2
Docking
Headphone/microphone combo
RJ45
SD
USB 3.0 charging
USB 3.0
VGA
4.5-mm multi-pin power
2 Chapter 1 Product description
Category Description
Keyboard/pointing devices Spill-resistant with drain, backlit and non-backlit versions
Touchpad requirements:
On/off button
Support for 2-way scrol
Taps enabled as default
Gestures enabled by default:
●
2-finger scrolling
●
2-finger zoom (pinch)
Power requirements Battery:
Tablet supports a 4-cell, 29-WHr, 1.98-AHr, Li-ion battery
Keyboard base supports a 2-cell, 25-WHr, 3.38-AHr, Li-ion battery
The following AC adapters are supported:
●
65-W HP Smart adapter (EM, RC/V, 4.5-mm)
●
65-W HP Smart adapter (EM, non-PFC, 4.5-mm)
●
65-W HP Smart adapter (non-PFC, 4.5-mm)
●
65-W HP Smart travel adapter (non-PFC, 4.5-mm)
●
45-W HP Smart adapter (RC, non-PFC, 4.5-mm)
●
45-W HP Smart adapter (RC, non-PFC, 4.5-mm, 2-prong)
Operating system Preinstalled:
●
Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit image
●
Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit image MSNA
●
Microsoft Windows 8.1 Chinese 64-bit
●
Microsoft Windows 8.1 Emerging Markets 64-bit
●
Microsoft Windows 8.1 Multilanguage 64-bit
●
Microsoft Windows 8.1 Professional 64-bit
●
Microsoft Windows 8.1 Professional 64-bit - MSNA
●
FreeDOS 2.0
Restore media: DRDVD:
●
DRDVD Windows 8.1 (available with any Windows 8.1 localization required with any
Windows 8.1 Professional downgrade operating system)
●
DRDVD Windows 7 (available with Windows 8.1 Professional downgrade localization)
Restore media: OSDVD:
●
Microsoft Windows 8.1 64-bit (for service only)
●
Microsoft Windows 8.1 Country Specific 64-Bit (for service only)
●
Microsoft Windows 8.1 Emerging Market 64-Bit (for service only)
●
Microsoft Windows 8.1 Professional 64-bit (only available and required with Windows 8.1
downgrade operating system except in the People's Republic of China and Asia)
3
Category Description
●
Microsoft Windows 7 Professional 64-bit (available with any Windows 7 Professional or
Windows 8.1 Professional downgrade localization except in the People's Republic of China
and Asia)
Certified: Microsoft WHQL
Web-only support:
●
Microsoft Windows 8.1 Enterprise 64-bit
●
Microsoft Windows 7 Enterprise 64- and 32-bit
●
Microsoft Windows 7 Professional 32-bit
Serviceability End user replaceable parts: AC adapter
4 Chapter 1 Product description
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals.
(2) WWAN antennas (2, select models only)* Send and receive wireless signals to communicate with WWANs.
(3) Webcam light On: The webcam is in use.
(4) Webcam (front) Records video and captures photographs. Some models may
allow you to video conference and chat online using streaming
video.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
(5) Ambient light sensor Automatically adjusts the display brightness based on the lighting
conditions in your environment.
(6) Internal microphones (2) Records sound.
(7) Speakers (2) Produce sound.
(8) Windows button Returns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows button again returns you to the
previous screen.
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region.
Display 5
Tablet edge components
Item Component Description
(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
logon.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
(3) Webcam (rear) Records video and captures photographs. Some models may
allow you to video conference and chat online using streaming
video.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
(4) Camera flash Provides light for rear webcam photos.
(5) Autorotate button When the tablet is on, press the autorotate button to lock the
autorotate feature of the display. To unlock the autorotate
feature, press the button again.
– or –
Swipe from the right edge of the touch screen to display the
charms, tap Settings, tap the screen icon, and then tap the
autorotate icon. To unlock the autorotate feature, tap the
autorotate icon again.
(6) Volume button Controls speaker volume on the tablet.
6 Chapter 2 External component identification
●
To increase speaker volume, press the + edge of the button.
Item Component Description
●
To decrease speaker volume, press the – edge of the
button.
(7) Power switch
(8) Pen holder (select models only) Holds the digital pen.
(9) Alignment post connectors (2) Align and attach the tablet to the keyboard base.
(10) Micro SIM slot Supports a micro wireless subscriber identity module (SIM).
(11) Docking port Connects the tablet to the keyboard base.
●
When the computer is off, slide the switch to turn on the
tablet.
●
When the computer is on, slide the switch to turn off the
computer.
●
When the computer is in the Sleep state or Hibernation,
slide the switch briefly to exit Sleep or Hibernation.
NOTE: If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, slide and hold the
power switch for at least 5 seconds to turn off the tablet.
Swipe from the right edge of the TouchPad or TouchScreen to
display the charms, tap Search, and then tap the search box. In
the search box, type power, tap Power and sleep settings, and
then tap Power and sleep from the list of applications.
– or –
To learn more about your power settings, see the power options.
From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep from the list of
applications.
(12) Micro memory card reader Reads optional micro memory cards that store, manage, share, or
access information.
(13) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(14) Audio-out (headphone)/Audio-in (microphone)
jack
(15) AC adapter/Battery light
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
●
White: The computer is connected to external power and the
battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 90 percent.
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
Tablet edge components 7
Item Component Description
(16) Power connector Connects an AC adapter.
(17) Smart card reader Supports optional smart cards.
Keyboard base
Top
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
Item Component Description
(1) Alignment posts (2) Align and attach the tablet to the keyboard base.
(2) Docking connector Connects the tablet to the keyboard base.
(3) Release latch Releases the tablet from the keyboard base. To release the
8 Chapter 2 External component identification
CAUTION: To prevent damage to the docking connector, do not
touch the connector when the tablet is detached from the
keyboard base.
tablet, press the release latch.
Keys
Item Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc key.
(3) Windows key Returns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows key again returns you to the
previous screen.
(4) Function keys Execute frequently used system functions.
NOTE: Function keys do not display or function from the on-
screen tablet keyboard.
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external
numeric keypad. Each key on the keypad performs the function
indicated by the icon in the upper-right corner of the key.
(6) num lk key Turns the embedded numeric keypad on and off when pressed in
combination with the fn key.
Keyboard base 9
Lights
Item Component Description
(1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(2) TouchPad light
(3) Mute light
(4) Microphone mute light
(5) Wireless light
(6) Num lock light On: Num lock is on.
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
Amber: microphone sound is off.
●
Off: microphone sound is on.
●
Off: An integrated wireless device, such as a WLAN device
and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
10 Chapter 2 External component identification
TouchPad
Item Component Description
Left side
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad zone Reads your finger gesture to move the pointer or activate items
on the screen.
(3) Left TouchPad button Functions like the left button of an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Item Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter/Battery light
●
White: The computer is connected to external power and the
battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 90 percent.
Keyboard base 11
Item Component Description
(3) DisplayPort Connects an optional digital display device, such as a high-
(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
(5) Memory card reader Reads data from and writes data to memory cards such as SD.
Right side
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
performance monitor or projector.
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of cell
phones and MP3 players, even when the computer is off.
Item Component Description
(1) Audio-out (headphone)/Audio-in (microphone)
jack
(2) Docking connector Connects the tablet to the keyboard base.
(3) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
CAUTION: To prevent damage to the docking connector, do not
touch the connector when the tablet is detached from the
keyboard base.
external drive, printer, scanner or USB hub.
12 Chapter 2 External component identification
Rear
Item Component Description
(1) RJ-45 (network) jack/lights Connects a network cable.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
(2) External monitor port Connects an external VGA monitor or projector.
Keyboard base 13
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your tablet, go to
follow the on-screen instructions.
Locating the serial number, product number, and model number
The serial number and product number are located on the bottom of the tablet. You may need the
information when you travel internationally or when you contact support.
http://partsurfer.hp.com, select your country or region, and then
14 Chapter 3 Illustrated parts catalog
Tablet major components
Item Component Spare part number
(1) 12.5-in, LED, TouchScreen display panel assembly (includes the ambient light sensor board and cable, display
bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board
bracket, tablet frame, TouchScreen glass, and WLAN antenna)
FHD display panel assembly equipped with a digitzer and WWAN antenna for use in
North America
FHD display panel assembly equipped with a digitzer and WWAN antenna for
worldwide use
FHD display panel assembly equipped with WWAN antenna for use in North America 781429-001
FHD display panel assembly equipped with WWAN antenna for worldwide use 781430-001
FHD display panel assembly equipped with a digitzer for worldwide use 778484-001
FHD display panel assembly for worldwide use 781428-001
781426-001
781427-001
Tablet major components 15
Item Component Spare part number
HD display panel assembly equipped with a digitzer and WWAN antenna for use in
North America
HD display panel assembly equipped with a digitzer and WWAN antenna for worldwide
use
HD display panel assembly equipped with WWAN antenna for use in North America 781424-001
HD display panel assembly equipped with WWAN antenna for worldwide use 781425-001
HD display panel assembly equipped with a digitzer for worldwide use 773214-001
HD display panel assembly for worldwide use 781423-001
(2) I/O bezel (includes double-sided adhesive)
For use in Australia and Asia Pacific countries and regions 789523-001
For use in Europe, the Middle East, and Africa 789522-001
For use in India 789525-001
For use in North America 773218-001
For use in the People's Republic of China 789524-001
For use in South Korea 789526-001
For use in Taiwan on computer models using a 65-W AC adapter 789527-001
For use in Taiwan on computer models using a 45-W AC adapter 789528-001
781421-001
781422-001
(3) Speaker Kit (includes left and right speakers and cables) 766617-001
(4) Home button board (includes bracket and cable) 766620-001
(5) Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro
memory card reader, micro SIM slot, power connector, and USB port)
(6) Power connector cable 766608-001
(7) System board (includes a graphics subsystem with UMA memory and replacement thermal material):
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8
Professional operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8
Standard operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows
8 operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8
Professional operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8
Standard operating system
773223-001
766626-601
766626-501
766626-001
766625-601
766625-501
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows
8 operating system
16 Chapter 3 Illustrated parts catalog
766625-001
Item Component Spare part number
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8
Professional operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8
Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows
8 operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8
Professional operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8
Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows
8 operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual
core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional
operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual
core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard
operating system
766624-601
766624-501
766624-001
766623-601
766623-501
766623-001
766622-601
766622-501
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual
core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual
core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional
operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual
core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard
operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual
core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W),
and the Windows 8 Professional operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W),
and the Windows 8 Standard operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W),
and a non-Windows 8 operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W),
4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W),
4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W),
4.0-GB of system memory, and a non-Windows 8 operating system
766622-001
766621-601
766621-501
766621-001
766628-601
766628-501
766628-001
766627-601
766627-501
766627-001
(8) Solid-state drive:
Tablet major components 17
Item Component Spare part number
256-GB, M2, SATA-3, solid-state drive 766636-001
256-GB, M2, SATA-3, SED, OPAL2, solid-state drive 766637-001
180-GB, M2, SATA-3, solid-state drive 766634-001
180-GB, M2, SATA-3, SED, OPAL1, solid-state drive 766635-001
128-GB, M2, SATA-3, solid-state drive 766633-001
64-GB, M2, SATA-3, solid-state drive 766632-001
(9) WLAN module:
Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter 753078-005
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 751416-005
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 710663-005
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 756763-005
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo
Adapter for use only in India
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo
Adapter for use in all countries and regions except India
(10) WWAN module:
HP hs3110 HSPA+ Mobile Broadband Module 748599-005
HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-005
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module 748021-005
(11) Heat sink (includes 4 captive screws [secured by C-clips] and replacement
thermal material)
(12) RTC battery (includes cable and double-sided adhesive) 766629-001
(13) Fan (includes cable) 766618-001
(14) Card reader board (includes cable) 766638-001
(15) 4-cell, 29-WHr, 1.98-AHr, Li-ion battery (includes cable) 753703-005
(16) Button board (includes cable, power button, volume control buttons, and orientation
switch)
(17) Fingerprint reader board (includes bracket and cable) 766612-001
(18) Back cover:
747833-005
717379-005
766619-001
766613-001
For use on tablet models equipped with a fingerprint reader 766611-001
For use on tablet models not equipped with a fingerprint reader 778695-001
18 Chapter 3 Illustrated parts catalog
Keyboard major components
Item Component Spare part number
(1) Keyboard with backlight and pointing stick (includes backlight, keyboard, and pointing stick cables)
For use in Belgium 766641-A41
For use in Brazil 766641-201
For use in Bulgaria 766641-261
For use in Canada 766641-DB1
For use in the Czech Republic and Slovakia 766641-FL1
Keyboard major components 19
Item Component Spare part number
For use in Denmark 766641-081
For use in France 766641-051
For use in Germany 766641-041
For use in Greece 766641-151
For use in Hungary 766641-211
For use in Iceland 766641-DD1
For use in India 766641-D61
For use in Israel 766641-BB1
For use in Italy 766641-061
For use in Japan 766641-291
For use in Latin America 766641-161
For use in the Netherlands 766641-B31
For use in Northwest Africa 766641-FP1
For use in Norway 766641-091
For use in Portugal 766641-131
For use in Romania 766641-271
For use in Russia 766641-251
For use in Saudi Arabia 766641-171
For use in Slovenia 766641-BA1
For use in South Korea 766641-AD1
For use in Spain 766641-071
For use in Sweden and Finland 766641-B71
For use in Switzerland 766641-BG1
For use in Taiwan 766641-AB1
For use in Thailand 766641-281
For use in Turkey 766641-141
For use in the United Kingdom and Singapore 766641-031
For use in the United States 766641-001
Keyboard with pointing stick (includes keyboard and pointing stick cables)
For use in Belgium 766640-A41
For use in Brazil 766640-201
For use in Bulgaria 766640-261
For use in Canada 766640-DB1
For use in the Czech Republic and Slovakia 766640-FL1
20 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Denmark 766640-081
For use in France 766640-051
For use in Germany 766640-041
For use in Greece 766640-151
For use in Hungary 766640-211
For use in Iceland 766640-DD1
For use in India 766640-D61
For use in Israel 766640-BB1
For use in Italy 766640-061
For use in Japan 766640-291
For use in Latin America 766640-161
For use in the Netherlands 766640-B31
For use in Northwest Africa 766640-FP1
For use in Norway 766640-091
For use in Portugal 766640-131
For use in Romania 766640-271
For use in Russia 766640-251
For use in Saudi Arabia 766640-171
For use in Slovenia 766640-BA1
For use in South Korea 766640-AD1
For use in Spain 766640-071
For use in Sweden and Finland 766640-B71
For use in Switzerland 766640-BG1
For use in Taiwan 766640-AB1
For use in Thailand 766640-281
For use in Turkey 766640-141
For use in the United Kingdom and Singapore 766640-031
For use in the United States 766640-001
(2) Top cover (includes TouchPad) 76docking board-001
(3) TouchPad button board (includes cable) 778712-001
(4) Memory card reader board (includes 2 cables) 766606-001
(5) Power connector cable 766608-001
(6) Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack, DisplayPort,
docking connector, power connector, and USB ports)
(7) Keyboard plate 766605-001
766607-001
Keyboard major components 21
Item Component Spare part number
(8) 2-cell, 25-WHr, 3.38-AHr, Li-ion battery (includes cable) 753704-005
(9) Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and
release latch)
(10) Bottom cover (includes 2 round rubber feet and one oblong rubber foot) 766602-001
Miscellaneous parts
Component Spare part number
AC adapter:
65-W HP Smart adapter for use in all countries and regions (EM, RC/V, 4.5-mm) 693710-001
65-W HP Smart adapter for use in all countries and regions (EM, non-PFC, 4.5-mm) 714657-001
65-W HP Smart adapter for use in all countries and regions (non-PFC, 4.5-mm) 693711-001
65-W HP Smart travel adapter for use in all countries and regions (non-PFC, 4.5-mm) 693716-001
45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm) 741727-001
45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm, 2-prong) 742436-001
Backpack:
HP business backpack 718548-001
HP essential backpack 679923-001
766610-001
HP slim UltraBook backpack 747079-001
Bracket Kit (includes docking connector bracket and USB port bracket) 766615-001
Cable Kit (includes TouchScreen board cable) 774623-001
Carrying case:
HP essential top load carrying case 679921-001
HP slim UltraBook top load carrying case 747078-001
HP 2013 UltraSlim Docking Station 732252-001
HP digital pen 778485-001
HP Mobile Connect SIM 714749-001
HP RJ45–to-VGA adapter 767076-001
Mouse:
HP USB laser mouse 674318-001
HP USB optical travel mouse 434594-001
Plastics Kit (includes fingerprint reader bezel, orientation switch actuator, power button actuator, and
volume button actuator)
Power cord (3-pin, black, 1.83-m):
For use in Argentina 755530-D01
773224-001
22 Chapter 3 Illustrated parts catalog
Component Spare part number
For use in Australia 755530-011
For use in Brazil 755530-202
For use in Denmark 755530-081
For use in Europe 755530-021
For use in India 755530-D61
For use in Israel 755530-BB1
For use in Italy 755530-061
For use in Japan 755530-291
For use in North America 755530-001
For use in the People's Republic of China 755530-AA1
For use in South Africa 755530-AR1
For use in South Korea 755530-AD1
For use in Switzerland 755530-111
For use in Taiwan 755530-AB1
For use in Thailand 755530-201
For use in the United Kingdom and Singapore 755530-031
Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in Denmark 490371-081
For use in Europe 490371-021
For use in Israel 490371-BB1
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom and Singapore 490371-031
Power cord halogen free for use in Japan (3-pin, black, 1.83-m) 753361-001
Screw Kit 766604-001
Travel keyboard:
Miscellaneous parts 23
Component Spare part number
For use in Belgium 784194-A41
For use in Brazil 784194-201
For use in Bulgaria 784194-261
For use in the Czech Republic and Slovakia 784194-FL1
For use in Denmark 784194-081
For use in France 784194-051
For use in Germany 784194-041
For use in Greece 784194-151
For use in Hungary 784194-211
For use in Iceland 784194-DD1
For use in India 784194-D61
For use in Israel 784194-BB1
For use in Italy 784194-061
For use in Japan 784194-291
For use in Latin America 784194-161
For use in the Netherlands 784194-B31
For use in Northwest Africa 784194-FP1
For use in Norway 784194-091
For use in Portugal 784194-131
For use in Romania 784194-271
For use in Russia 784194-251
For use in Saudi Arabia 784194-171
For use in Slovenia 784194-BA1
For use in South Korea 784194-AD1
For use in Spain 784194-071
For use in Sweden and Finland 784194-B71
For use in Switzerland 784194-BG1
For use in Taiwan 784194-AB1
For use in Thailand 784194-281
For use in Turkey 784194-141
For use in the United Kingdom and Singapore 784194-031
For use in the United States 784194-001
24 Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number Description
434594-001 HP USB optical travel mouse
490371-001 Power cord for use in North America (3-pin, black, 1.83-m)
490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)
490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)
490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)
490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)
490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)
490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)
490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)
490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)
490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)
490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)
490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)
674318-001 HP USB laser mouse
679921-001 HP essential top load carrying case
679923-001 HP essential backpack
693710-001 65-W HP Smart adapter for use in all countries and regions (EM, RC/V, 4.5-mm)
693711-001 65-W HP Smart adapter for use in all countries and regions (non-PFC, 4.5-mm)
693716-001 65-W HP Smart travel adapter for use in all countries and regions (non-PFC, 4.5-mm)
710663-005 Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
714657-001 65-W HP Smart adapter for use in all countries and regions (EM, non-PFC, 4.5-mm)
714749-001 HP Mobile Connect SIM
717379-005 Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use in all
countries and regions except India
718548-001 HP business backpack
732252-001 HP 2013 UltraSlim Docking Station
740011-005 HP lt4112 LTE/HPSA+ Mobile Broadband Module
741727-001 45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm)
742436-001 45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm, 2-prong)
747078-001 HP slim UltraBook top load carrying case
747079-001 HP slim UltraBook backpack
Sequential part number listing 25
Spare part number Description
747833-005 Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only in
India
748021-005 HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
748599-005 HP hs3110 HSPA+ Mobile Broadband Module
751416-005 Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
753078-005 Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter
753361-001 Power cord halogen free for use in Japan (3-pin, black, 1.83-m)
753703-005 4-cell, 29-WHr, 1.98-AHr, Li-ion battery for use only on the tablet
753704-005 2-cell, 25-WHr, 3.38-AHr, Li-ion battery for use only on the keyboard
755530-001 Power cord for use in North America (3-pin, black, 1.00-m)
755530-011 Power cord for use in Australia (3-pin, black, 1.00-m)
755530-021 Power cord for use in Europe (3-pin, black, 1.00-m)
755530-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.00-m)
755530-061 Power cord for use in Italy (3-pin, black, 1.00-m)
755530-081 Power cord for use in Denmark (3-pin, black, 1.00-m)
755530-111 Power cord for use in Switzerland (3-pin, black, 1.00-m)
755530-201 Power cord for use in Thailand (3-pin, black, 1.00-m)
755530-202 Power cord for use in Brazil (3-pin, black, 1.00-m)
755530-291 Power cord for use in Japan (3-pin, black, 1.00-m)
755530-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.00-m)
755530-AB1 Power cord for use in Taiwan (3-pin, black, 1.00-m)
755530-AD1 Power cord for use in South Korea (3-pin, black, 1.00-m)
755530-AR1 Power cord for use in South Africa (3-pin, black, 1.00-m)
755530-BB1 Power cord for use in Israel (3-pin, black, 1.00-m)
755530-D01 Power cord for use in Argentina (3-pin, black, 1.00-m)
755530-D61 Power cord for use in India (3-pin, black, 1.00-m)
756763-005 Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
766602-001 Bottom cover (includes 2 round rubber feet and one oblong rubber foot)
766604-001 Screw Kit
766605-001 Keyboard plate
766606-001 Memory card reader board (includes 2 cables)
766607-001 Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack, DisplayPort, docking connector,
power connector, and USB ports)
766608-001 Power connector cable
766609-001 Top cover (includes TouchPad)
26 Chapter 3 Illustrated parts catalog
Spare part number Description
766610-001 Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch)
766611-001 Back cover for use on tablet models equipped with a fingerprint reader
766612-001 Fingerprint reader board (includes bracket and cable)
766613-001 Button board (includes cable, power button, volume control buttons, and orientation switch)
766615-001 Bracket Kit (includes docking connector bracket and USB port bracket)
766617-001 Speaker Kit (includes left and right speakers and cables)
766618-001 Fan (includes cable)
766619-001 Heat sink (includes 4 captive screws [secured by C-clips] and replacement thermal material)
766620-001 Home button board (includes bracket and cable)
766621-001 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-Windows 8
operating system (includes replacement thermal material)
766621-501 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows 8
Standard operating system (includes replacement thermal material)
766621-601 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows 8
Professional operating system (includes replacement thermal material)
766622-001 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system memory, and a non-Windows 8
operating system (includes replacement thermal material)
766622-501 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system memory, and the Windows 8
Standard operating system (includes replacement thermal material)
766622-601 System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system memory, and the Windows 8
Professional operating system (includes replacement thermal material)
766623-001 System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system
memory, and a non-Windows 8 operating system (includes replacement thermal material)
766623-501 System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system
memory, and the Windows 8 Standard operating system (includes replacement thermal material)
766623-601 System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system
memory, and the Windows 8 Professional operating system (includes replacement thermal material)
766624-001 System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system
memory, and a non-Windows 8 operating system (includes replacement thermal material)
766624-501 System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system
memory, and the Windows 8 Standard operating system (includes replacement thermal material)
766624-601 System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system
memory, and the Windows 8 Professional operating system (includes replacement thermal material)
Sequential part number listing 27
Spare part number Description
766625-001 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system
memory, and a non-Windows 8 operating system (includes replacement thermal material)
766625-501 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system
memory, and the Windows 8 Standard operating system (includes replacement thermal material)
766625-601 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system
memory, and the Windows 8 Professional operating system (includes replacement thermal material)
766626-001 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system
memory, and a non-Windows 8 operating system (includes replacement thermal material)
766626-501 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system
memory, and the Windows 8 Standard operating system (includes replacement thermal material)
766626-601 System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor
(3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system
memory, and the Windows 8 Professional operating system (includes replacement thermal material)
766627-001 System board equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), a
graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-Windows 8
operating system (includes replacement thermal material)
766627-501 System board equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), a
graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows 8 Standard
operating system (includes replacement thermal material)
766627-601 System board equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), a
graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows 8 Professional
operating system (includes replacement thermal material)
766628-001 System board equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), a
graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-Windows 8
operating system (includes replacement thermal material)
766628-501 System board equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), a
graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows 8 Standard
operating system (includes replacement thermal material)
766628-601 System board equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), a
graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows 8 Professional
operating system (includes replacement thermal material)
766629-001 RTC battery (includes cable and double-sided adhesive)
766632-001 64-GB, M2, SATA-3, solid-state drive
766633-001 128-GB, M2, SATA-3, solid-state drive
766634-001 180-GB, M2, SATA-3, solid-state drive
766635-001 180-GB, M2, SATA-3, SED, OPAL1, solid-state drive
766636-001 256-GB, M2, SATA-3, solid-state drive
766637-001 256-GB, M2, SATA-3, SED, OPAL2, solid-state drive
766638-001 Card reader board (includes cable)
766640-001 Keyboard with pointing stick for use in the United States (includes keyboard and pointing stick cables)
28 Chapter 3 Illustrated parts catalog
Spare part number Description
766640-031 Keyboard with pointing stick for use in the United Kingdom and Singapore (includes keyboard and
pointing stick cables)
766640-041 Keyboard with pointing stick for use in Germany (includes keyboard and pointing stick cables)
766640-051 Keyboard with pointing stick for use in France (includes keyboard and pointing stick cables)
766640-061 Keyboard with pointing stick for use in Italy (includes keyboard and pointing stick cables)
766640-071 Keyboard with pointing stick for use in Spain (includes keyboard and pointing stick cables)
766640-081 Keyboard with pointing stick for use in Denmark (includes keyboard and pointing stick cables)
766640-091 Keyboard with pointing stick for use in Norway (includes keyboard and pointing stick cables)
766640-131 Keyboard with pointing stick for use in Portugal (includes keyboard and pointing stick cables)
766640-141 Keyboard with pointing stick for use in Turkey (includes keyboard and pointing stick cables)
766640-151 Keyboard with pointing stick for use in Greece (includes keyboard and pointing stick cables)
766640-161 Keyboard with pointing stick for use in Latin America (includes keyboard and pointing stick cables)
766640-171 Keyboard with pointing stick for use in Saudi Arabia (includes keyboard and pointing stick cables)
766640-201 Keyboard with pointing stick for use in Brazil (includes keyboard and pointing stick cables)
766640-211 Keyboard with pointing stick for use in Hungary (includes keyboard and pointing stick cables)
766640-251 Keyboard with pointing stick for use in Russia (includes keyboard and pointing stick cables)
766640-261 Keyboard with pointing stick for use in Bulgaria (includes keyboard and pointing stick cables)
766640-271 Keyboard with pointing stick for use in Romania (includes keyboard and pointing stick cables)
766640-281 Keyboard with pointing stick for use in Thailand (includes keyboard and pointing stick cables)
766640-291 Keyboard with pointing stick for use in Japan (includes keyboard and pointing stick cables)
766640-A41 Keyboard with pointing stick for use in Belgium (includes keyboard and pointing stick cables)
766640-AB1 Keyboard with pointing stick for use in Taiwan (includes keyboard and pointing stick cables)
766640-AD1 Keyboard with pointing stick for use in South Korea (includes keyboard and pointing stick cables)
766640-B31 Keyboard with pointing stick for use in the Netherlands (includes keyboard and pointing stick cables)
766640-B71 Keyboard with pointing stick for use in Sweden and Finland (includes keyboard and pointing stick cables)
766640-BA1 Keyboard with pointing stick for use in Slovenia (includes keyboard and pointing stick cables)
766640-BB1 Keyboard with pointing stick for use in Israel (includes keyboard and pointing stick cables)
766640-BG1 Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cables)
766640-D61 Keyboard with pointing stick for use in India (includes keyboard and pointing stick cables)
766640-DB1 Keyboard with pointing stick for use in Canada (includes keyboard and pointing stick cables)
766640-DD1 Keyboard with pointing stick for use in Iceland (includes keyboard and pointing stick cables)
766640-FL1 Keyboard with pointing stick for use in the Czech Republic and Slovakia (includes keyboard and pointing
stick cables)
766640-FP1 Keyboard with pointing stick for use in Northwest Africa (includes backlight, keyboard, and pointing
stick cables)
Sequential part number listing 29
Spare part number Description
766641-001 Keyboard with backlight and pointing stick for use in the United States (includes backlight, keyboard,
and pointing stick cables)
766641-031 Keyboard with backlight and pointing stick for use in the United Kingdom and Singapore (includes
backlight, keyboard, and pointing stick cables)
766641-041 Keyboard with backlight and pointing stick for use in Germany (includes backlight, keyboard, and
pointing stick cables)
766641-051 Keyboard with backlight and pointing stick for use in France (includes backlight, keyboard, and pointing
stick cables)
766641-061 Keyboard with backlight and pointing stick for use in Italy (includes backlight, keyboard, and pointing
stick cables)
766641-071 Keyboard with backlight and pointing stick for use in Spain (includes backlight, keyboard, and pointing
stick cables)
766641-081 Keyboard with backlight and pointing stick for use in Denmark (includes backlight, keyboard, and
pointing stick cables)
766641-091 Keyboard with backlight and pointing stick for use in Norway (includes backlight, keyboard, and pointing
stick cables)
766641-131 Keyboard with backlight and pointing stick for use in Portugal (includes backlight, keyboard, and
pointing stick cables)
766641-141 Keyboard with backlight and pointing stick for use in Turkey (includes backlight, keyboard, and pointing
stick cables)
766641-151 Keyboard with backlight and pointing stick for use in Greece (includes backlight, keyboard, and pointing
stick cables)
766641-161 Keyboard with backlight and pointing stick for use in Latin America (includes backlight, keyboard, and
pointing stick cables)
766641-171 Keyboard with backlight and pointing stick for use in Saudi Arabia (includes backlight, keyboard, and
pointing stick cables)
766641-201 Keyboard with backlight and pointing stick for use in Brazil (includes backlight, keyboard, and pointing
stick cables)
766641-211 Keyboard with backlight and pointing stick for use in Hungary (includes backlight, keyboard, and
pointing stick cables)
766641-251 Keyboard with backlight and pointing stick for use in Russia (includes backlight, keyboard, and pointing
stick cables)
766641-261 Keyboard with backlight and pointing stick for use in Bulgaria (includes backlight, keyboard, and
pointing stick cables)
766641-271 Keyboard with backlight and pointing stick for use in Romania (includes backlight, keyboard, and
pointing stick cables)
766641-281 Keyboard with backlight and pointing stick for use in Thailand (includes backlight, keyboard, and
pointing stick cables)
766641-291 Keyboard with backlight and pointing stick for use in Japan (includes backlight, keyboard, and pointing
stick cables)
766641-A41 Keyboard with backlight and pointing stick for use in Belgium (includes backlight, keyboard, and
pointing stick cables)
766641-AB1 Keyboard with backlight and pointing stick for use in Taiwan (includes backlight, keyboard, and pointing
stick cables)
30 Chapter 3 Illustrated parts catalog
Spare part number Description
766641-AD1 Keyboard with backlight and pointing stick for use in South Korea (includes backlight, keyboard, and
pointing stick cables)
766641-B31 Keyboard with backlight and pointing stick for use in the Netherlands (includes backlight, keyboard, and
pointing stick cables)
766641-B71 Keyboard with backlight and pointing stick for use in Sweden and Finland (includes backlight, keyboard,
and pointing stick cables)
766641-BA1 Keyboard with backlight and pointing stick for use in Slovenia (includes backlight, keyboard, and
pointing stick cables)
766641-BB1 Keyboard with backlight and pointing stick for use in Israel (includes backlight, keyboard, and pointing
stick cables)
766641-BG1 Keyboard with backlight and pointing stick for use in Switzerland (includes backlight, keyboard, and
pointing stick cables)
766641-D61 Keyboard with backlight and pointing stick for use in India (includes backlight, keyboard, and pointing
stick cables)
766641-DB1 Keyboard with backlight and pointing stick for use in Canada (includes backlight, keyboard, and pointing
stick cables)
766641-DD1 Keyboard with backlight and pointing stick for use in Iceland (includes backlight, keyboard, and pointing
stick cables)
766641-FL1 Keyboard with backlight and pointing stick for use in the Czech Republic and Slovakia (includes
backlight, keyboard, and pointing stick cables)
766641-FP1 Keyboard with backlight and pointing stick for use in Northwest Africa (includes backlight, keyboard,
and pointing stick cables)
767076-001 HP RJ45–to-VGA adapter
773214-001 12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer for worldwide use
(includes the ambient light sensor board and cable, display bezel, display panel and display panel cable,
front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen
glass, and WLAN antenna)
773218-001 I/O bezel for use in North America (includes double-sided adhesive)
773223-001 Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader,
micro SIM slot, power connector, and USB port)
773224-001 Plastic Kit (includes fingerprint reader bezel, orientation switch actuator, power button actuator, and
volume button actuator)
774623-001 Cable Kit (includes TouchScreen board cable)
778484-001 12.5-in, FHD, LED, TouchScreen display panel assembly equipped with a digitzer for worldwide use
(includes the ambient light sensor board and cable, display bezel, display panel and display panel cable,
front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen
glass, and WLAN antenna)
778485-001 HP digital pen
778695-001 Back cover for use on tablet models not equipped with a fingerprint reader
778712-001 TouchPad button board (includes cable)
781421-001 12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for
use in North America (includes the ambient light sensor board and cable, display bezel, display panel
and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet
frame, TouchScreen glass, and WLAN antenna)
Sequential part number listing 31
Spare part number Description
781422-001 12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for
worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and
display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet
frame, TouchScreen glass, and WLAN antenna)
781423-001 12.5-in, HD, LED, TouchScreen display panel assembly for worldwide use (includes the ambient light
sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing
webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
781424-001 12.5-in, HD, LED, TouchScreen display panel assembly with WWAN antenna for use in North America
(includes the ambient light sensor board and cable, display bezel, display panel and display panel cable,
front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen
glass, and WLAN antenna)
781425-001 12.5-in, HD, LED, TouchScreen display panel assembly with WWAN antenna for worldwide use (includes
the ambient light sensor board and cable, display bezel, display panel and display panel cable, frontand rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and
WLAN antenna)
781426-001 12.5-in, FHD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for
use in North America (includes the ambient light sensor board and cable, display bezel, display panel
and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet
frame, TouchScreen glass, and WLAN antenna)
781427-001 12.5-in, FHD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for
worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and
display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet
frame, TouchScreen glass, and WLAN antenna)
781428-001 12.5-in, FHD, LED, TouchScreen display panel assembly for worldwide use (includes the ambient light
sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing
webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
781429-001 12.5-in, FHD, LED, TouchScreen display panel assembly with WWAN antenna for use in North America
(includes the ambient light sensor board and cable, display bezel, display panel and display panel cable,
front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen
glass, and WLAN antenna)
781430-001 12.5-in, FHD, LED, TouchScreen display panel assembly with WWAN antenna for worldwide use (includes
the ambient light sensor board and cable, display bezel, display panel and display panel cable, frontand rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and
WLAN antenna)
784194-001 Travel keyboard for use in the United States
784194-031 Travel keyboard for use in the United Kingdom and Singapore
784194-041 Travel keyboard for use in Germany
784194-051 Travel keyboard for use in France
784194-061 Travel keyboard for use in Italy
784194-071 Travel keyboard for use in Spain
784194-081 Travel keyboard for use in Denmark
784194-091 Travel keyboard for use in Norway
784194-131 Travel keyboard for use in Portugal
784194-141 Travel keyboard for use in Turkey
784194-151 Travel keyboard for use in Greece
784194-161 Travel keyboard for use in Latin America
32 Chapter 3 Illustrated parts catalog
Spare part number Description
784194-171 Travel keyboard for use in Saudi Arabia
784194-201 Travel keyboard for use in Brazil
784194-211 Travel keyboard for use in Hungary
784194-251 Travel keyboard for use in Russia
784194-261 Travel keyboard for use in Bulgaria
784194-271 Travel keyboard for use in Romania
784194-281 Travel keyboard for use in Thailand
784194-291 Travel keyboard for use in Japan
784194-A41 Travel keyboard for use in Belgium
784194-AB1 Travel keyboard for use in Taiwan
784194-AD1 Travel keyboard for use in South Korea
784194-B31 Travel keyboard for use in the Netherlands
784194-B71 Travel keyboard for use in Sweden and Finland
784194-BA1 Travel keyboard for use in Slovenia
784194-BB1 Travel keyboard for use in Israel
784194-BG1 Travel keyboard for use in Switzerland
784194-D61 Travel keyboard for use in India
784194-DD1 Travel keyboard for use in Canada
784194-FL1 Travel keyboard for use in Iceland
784194-FP1 Travel keyboard for use in the Czech Republic and Slovakia
789522-001 I/O bezel for use in Europe, the Middle East, and Africa (includes double-sided adhesive)
789523-001 I/O bezel for use in Australia and Asia Pacific countries and regions (includes double-sided adhesive)
789524-001 I/O bezel for use in the People's Republic of China (includes double-sided adhesive)
789525-001 I/O bezel for use in India (includes double-sided adhesive)
789526-001 I/O bezel for use in South Korea (includes double-sided adhesive)
789527-001 I/O bezel for use in Taiwan on computer models using a 65-W AC adapter (includes double-sided
adhesive)
789528-001 I/O bezel for use in Taiwan on computer models using a 45-W AC adapter (includes double-sided
adhesive)
Sequential part number listing 33
4 Removal and replacement preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Magnetic screw driver
●
Phillips P0 screw driver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
34 Chapter 4 Removal and replacement preliminary requirements
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or
seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables
tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off
or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing drive, place it in a static-proof bag.
Avoid exposing a drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life
expectancy.
Grounding guidelines 35
CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
36 Chapter 4 Removal and replacement preliminary requirements
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
●
Use conductive field service tools, such as cutters, screw drivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines 37
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be effective, the conductive must be worn in contact with the
skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive computerop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
38 Chapter 4 Removal and replacement preliminary requirements
5 Removal and replacement procedures
CAUTION: Tablet and keyboard components described in this chapter should only be accessed by an
authorized service provider. Accessing these components can damage the tablet/keyboard or void the
warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for the tablet/keyboard, go to
then follow the on-screen instructions.
Tablet replacement procedures
There are as many as 37 screws that must be removed, replaced, and/or loosened when servicing the tablet.
Make special note of each screw size and location during removal and replacement.
Back cover
Description Spare part number
For use on tablet models equipped with a fingerprint reader 766611-001
For use on tablet models not equipped with a fingerprint reader 778695-001
http://partsurfer.hp.com, select the country or region, and
Before disassembling the tablet, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
NOTE: When replacing the back cover, be sure that the fingerprint reader board (see
board on page 41) and button board (see Button board on page 42) are removed from the defective back
cover and installed on the replacement back cover.
Remove the back cover:
CAUTION: Before positioning the tablet with display panel facing down, make sure the work surface is clear
of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the
display panel.
1. Turn the tablet upside down with the bottom edge toward you.
2. Separate the adhesive cover strip (1) from the bottom edge of the tablet.
3. Remove the four Phillips PM1x4 screws (2).
Fingerprint reader
Tablet replacement procedures 39
4. Lift the back cover (3) slightly.
5. Use a case utility tool (1) to separate the top edge of the back cover (2) from the
display panel assembly.
6. Separate the left (3) and right sides of the back cover from the display panel assembly.
CAUTION: Do not completely separate the back cover from the display panel assembly in the next
step. There are 2 ribbon cables that connect components installed on the back cover to the system
board that can be damaged if too much separation is achieved.
7. Separate the bottom edge (4) of the back cover from the display panel assembly.
8. Lift the bottom edge of the back cover (1), and then swing it up and to the left until it rests next to the
tablet.
9. Release the zero insertion force (ZIF) connector (2) to which the button board cable is attached, and
then disconnect the button board cable from the system board.
10. Release the ZIF connector (3) to which the fingerprint reader board cable is attached (if present), and
then disconnect the fingerprint reader board cable from the system board.
40 Chapter 5 Removal and replacement procedures
11. Remove the back cover (4).
Reverse this procedure to install the back cover.
Fingerprint reader board
Description Spare part number
Fingerprint reader board (includes bracket and cable) 766612-001
Before removing the fingerprint reader board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 39).
Remove the fingerprint reader board:
1. Remove the Philllips PM1.8×2.4 screw (1) that secures the fingerprint reader board and bracket to the
back cover.
2. Slide the fingerprint reader board bracket away from the front edge of the back cover, and then remove
the bracket (2).
Tablet replacement procedures 41
3. Remove the fingerprint reader board (3).
Reverse this procedure to install the fingerprint reader board.
Button board
Description Spare part number
Button board (includes cable, power button, volume control buttons, and orientation switch) 766613-001
Before removing the button board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Remove the button board:
1. Remove the two Philllips PM1.5×2.4 screws (1) that secure the button board to the back cover.
Back cover on page 39).
42 Chapter 5 Removal and replacement procedures
2. Remove the button board (2).
NOTE: If it is necessary to replace the power button actuator (1), volume button actuator (2), or orientation
switch actuator (3), replace the plastic actuators in the locations indicated in the following illustration. These
actuators are included in the Plastics Kit, spare part number 773224-001.
Reverse this procedure to install the button board.
Tablet replacement procedures 43
Tablet battery
Description Spare part number
4-cell, 29-WHr, 1.98-AHr, Li-ion battery 753703-005
Before removing the tablet battery, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 39).
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement
battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To
prevent loss of information, save your work or shut down the tablet through Windows before removing the
battery.
Remove the tablet battery:
1. Disconnect the tablet battery cable from the tablet system board.
2. Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the
tablet I/O board cable from the system board.
44 Chapter 5 Removal and replacement procedures
3. Remove the five Philllips PM2.4×4.6 screws (2) that secure the tablet battery to the
display panel assembly.
4. Remove the tablet battery (3).
Reverse this procedure to install the tablet battery.
Solid-state drive
Description Spare part number
256-GB, M2, SATA-3, solid-state drive 766636-001
256-GB, M2, SATA-3, SED, OPAL2, solid-state drive 766637-001
180-GB, M2, SATA-3, solid-state drive 766634-001
180-GB, M2, SATA-3, SED, OPAL1, solid-state drive 766635-001
128-GB, M2, SATA-3, solid-state drive 766633-001
64-GB, M2, SATA-3, solid-state drive 766632-001
Before removing the solid-state drive, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 39).
5. Disconnect the tablet battery cable from the system board (see
Tablet battery on page 44).
Tablet replacement procedures 45
Remove the solid-state drive:
1. Remove the Phillips PM1.9×2.5 screw (1) that secures the solid-state drive to the system board. (The
solid-state drive tilts up.)
2. Remove the solid-state drive (2).
Reverse this procedure to install the solid-state drive.
46 Chapter 5 Removal and replacement procedures
WLAN module
Description Spare part number
Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter 753078-005
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 751416-005
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 710663-005
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 756763-005
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only
in India
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use in all
countries and regions except India
747833-005
717379-005
Before removing the WLAN module, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
Back cover on page 39).
Tablet battery on page 44).
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled
“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
2. Remove the Phillips PM1.9×2.5 broad head screw (2) that secures the WLAN module to the system
board. (The WLAN module tilts up.)
Tablet replacement procedures 47
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective
sleeves should be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
48 Chapter 5 Removal and replacement procedures
WWAN module
Description Spare part number
HP hs3110 HSPA+ Mobile Broadband Module 748599-005
HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-005
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module 748021-005
Before removing the WWAN module, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
Back cover on page 39).
Tablet battery on page 44).
Remove the WWAN module:
1. Disconnect the WWAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WWAN antenna cable labeled “5” connects to the WWAN module “Main” terminal labeled
“5”. The WWAN antenna cable labeled “6” connects to the WWAN module “Aux/GPS” terminal labeled
“6”.
2. Remove the Phillips PM1.9×2.5 broad head screw (2) that secures the WWAN module to the system
board. (The WWAN module tilts up.)
Tablet replacement procedures 49
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, protective
sleeves should be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WWAN module.
50 Chapter 5 Removal and replacement procedures
RTC battery
Description Spare part number
RTC battery (includes cable and double-sided adhesive) 766629-001
Before removing the RTC battery, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
then shut it down through the operating system.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
Back cover on page 39).
Tablet battery on page 44).
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system board
with double-sided adhesive.)
Fan
3. Remove the RTC battery.
Reverse this procedure to install the RTC battery.
Description Spare part number
Fan (includes cable) 766618-001
Tablet replacement procedures 51
Before removing the fan, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
Back cover on page 39).
Tablet battery on page 44).
Remove the fan:
1. Disconnect the fan cable (1) from the system board.
2. Loosen the Philllips PM1.9×4.8 captive screw (2) that secures the fan to the tablet frame.
3. Remove the Philllips PM1.9×2.3 broad head screw (3) that secures the fan to the tablet frame.
4. Remove the fan (4).
Reverse this procedure to install the fan.
Card reader board
Description Spare part number
Card reader board (includes cable) 766638-001
Before removing the card reader board, follow these steps:
52 Chapter 5 Removal and replacement procedures
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
Remove the card reader board:
1. Release the ZIF connector (1) to which the card reader board cable is attached, and then disconnect the
card reader board cable from the system board.
2. Release the ZIF connector (2) to which the TouchScreen board cable is attached, and then disconnect
the TouchScreen board cable from the card reader board.
3. Release the ZIF connector (3) to which the digitizer board cable is attached, and then disconnect the
digitizer board cable from the card reader board.
4. Release the ZIF connector (4) to which the card reader board cable is attached, and then disconnect the
card reader board cable from the card reader board.
Back cover on page 39).
Tablet battery on page 44).
5. Remove the three Philllips PM1.9×2.3 broad head screw (1) that secure the card reader board to the
tablet frame.
Tablet replacement procedures 53
6. Remove the card reader board (2).
Reverse this procedure to install the card reader board.
System board
Description Spare part number
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
766626-601
766626-501
766626-001
766625-601
766625-501
766625-001
766624-601
766624-501
766624-001
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
54 Chapter 5 Removal and replacement procedures
766623-601
Description Spare part number
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache,
dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB
of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB
of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB
of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB
of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB
of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB
of system memory, and a non-Windows 8 operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), and the
Windows 8 Professional operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), and the
Windows 8 Standard operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), and a nonWindows 8 operating system
766623-501
766623-001
766622-601
766622-501
766622-001
766621-601
766621-501
766621-001
766628-601
766628-501
766628-001
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), 4.0-GB of
system memory, and the Windows 8 Professional operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), 4.0-GB of
system memory, and the Windows 8 Standard operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), 4.0-GB of
system memory, and a non-Windows 8 operating system
766627-601
766627-501
766627-001
Before removing the system board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
Back cover on page 39).
Tablet battery on page 44).
NOTE: When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
Solid-state drive (see
●
WLAN module (see
Solid-state drive on page 45)
WLAN module on page 47)
●
WLAN module (see
WWAN module on page 49)
Tablet replacement procedures 55
●
RTC battery (see
●
Heat sink (see
Remove the system board:
1. Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the
tablet I/O board cable from the system board.
2. Disconnect the display panel cable (2) from the system board.
3. Release the ZIF connector (3) to which the front-facing webcam cable is attached, and then disconnect
the front-facing webcam cable from the system board.
4. Release the ZIF connector (4) to which the tablet I/O board cable is attached, and then disconnect the
tablet I/O board cable from the system board.
5. Release the ZIF connector (5) to which the card reader board cable is attached, and then disconnect the
card reader board cable from the system board.
RTC battery on page 51)
Heat sink on page 57)
6. Remove the three Philllips PM1.9×2.5 broad head screws (1) that secure the system board to the tablet
frame.
7. Lift the rear edge of the system board (2) until it rests at an angle.
56 Chapter 5 Removal and replacement procedures
8. Remove the system board (3) by sliding it up and back at an angle.
Reverse this procedure to install the system board.
Heat sink
Before removing the heat sink, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
6. Remove the system board (see
Remove the heat sink:
1. Loosen the four captive screws (1) that secure the heat sink to the system board.
Description Spare part number
Heat sink (includes 4 captive screws [secured by C-clips] and replacement thermal material) 766619-001
then shut it down through the operating system.
Back cover on page 39).
Tablet battery on page 44).
System board on page 54).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system
board components, it may be necessary to move the heat sink from side to side to detach it.
Tablet replacement procedures 57
2. Remove the heat sink (2).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink
section (2) that services it.
58 Chapter 5 Removal and replacement procedures
Reverse this procedure to install the heat sink.
Tablet I/O board
Description Spare part number
Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader,
micro SIM slot, power connector, and USB port)
773223-001
Before removing the tablet I/O board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
Back cover on page 39).
Tablet battery on page 44).
Remove the tablet I/O board:
1. Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the
tablet I/O board cable from the system board.
2. Disconnect the speaker cables (2) from the tablet I/O board.
3. Release the ZIF connector (3) to which the home button board cable is attached, and then disconnect
the home button board cable from the tablet I/O board.
4. Release the ZIF connector (4) to which the tablet I/O board cable is attached, and then disconnect the
tablet I/O board cable from the system board.
Tablet replacement procedures 59
5. Disconnect the power connector cable (5) from the tablet I/O board.
6. Remove the eight Philllips PM1.5×5.5 screws (1) that secure the tablet I/O board and brackets to the
tablet frame.
7. Remove the docking connector bracket (2).
8. Remove the USB port bracket (3).
The docking connector bracket and USB port bracket are included in the Bracket Kit, spare part number
766615-001.
9. Remove the tablet I/O board (4) and cables.
Reverse this procedure to install the tablet I/O board.
60 Chapter 5 Removal and replacement procedures
Power connector cable
Description Spare part number
Power connector cable 766608-001
Before removing the power connector cable, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
6. Remove the tablet I/O board (see
Back cover on page 39).
Tablet battery on page 44).
Tablet I/O board on page 59).
Remove the power connector cable:
1. Remove the Philllips PM1.5×3.5 screw (1) that secures the power connector cable to the tablet frame.
2. Remove the power connector cable (2).
Reverse this procedure to install the power connector cable.
Home button board
Description Spare part number
Home button board (includes cable) 766620-001
Tablet replacement procedures 61
Before removing the home button board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
6. Remove the tablet I/O board (see
Remove the home button board:
1. Remove the two Philllips PM1.5×3.5 screws (1) that secure the home button board and bracket to the
tablet frame.
2. Remove the home button board bracket (2).
The home button board bracket is included in the display assembly spare part kit.
3. Remove the home button board (3).
Back cover on page 39).
Tablet battery on page 44).
Tablet I/O board on page 59).
Reverse this procedure to install the home button board.
62 Chapter 5 Removal and replacement procedures
Speakers
Before removing the speakers, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
Description Spare part number
Speaker Kit (includes left and right speakers and cables) 766617-001
then shut it down through the operating system.
4. Remove the back cover (see
5. Disconnect the tablet battery cable from the system board (see
6. Remove the tablet I/O board (see
Back cover on page 39).
Tablet battery on page 44).
Tablet I/O board on page 59).
Remove the speakers:
1. Remove the three Philllips PM1.5×3.5 screws (1) that secure the left and right speakers to the tablet
frame.
2. Remove the Philllips PM2.4×4.4 screw (2) that secures the left speaker to the tablet frame.
3. Remove the speakers (3).
Reverse this procedure to install the speakers.
Tablet replacement procedures 63
Keyboard base replacement procedures
There are as many as 58 screws that must be removed, replaced, and/or loosened when servicing the
keyboard base. Make special note of each screw size and location during removal and replacement.
Bottom cover
Description Spare part number
Bottom cover (includes 2 round rubber feet and one oblong rubber foot) 766602-001
Before disassembling the keyboard base, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
Remove the bottom cover:
1. Turn the keyboard upside down with the front edge toward you.
2. Remove the six Philllips PM1.9×6.6 screws (1) and the five Philllips PM1.9×2.4 screws (2) that secure
the bottom cover to the top cover.
3. Remove the bottom cover (3).
Reverse this procedure to install the back cover.
64 Chapter 5 Removal and replacement procedures
Keyboard battery
Description Spare part number
2-cell, 25-WHr, 3.38-AHr, Li-ion battery (includes cable) 753704-005
Before removing the keyboard battery, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
Bottom cover on page 64).
WARNING! To reduce potential safety issues, use only the battery provided with the keyboard, a
replacement battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To
prevent loss of information, save your work or shut down the tablet through Windows before removing the
battery.
Remove the keyboard battery:
1. Disconnect the keyboard battery cable (1) from the keyboard system board.
2. Remove the eight Philllips PM1.9×2.4 screws (2) that secure the keyboard battery to the top cover.
Keyboard base replacement procedures 65
3. Remove the keyboard battery (3).
Reverse this procedure to install the keyboard battery.
66 Chapter 5 Removal and replacement procedures
Keyboard plate
Description Spare part number
Keyboard plate 766605-001
Before removing the keyboard plate, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
6. Remove the keyboard battery (see
Bottom cover on page 64).
Keyboard battery on page 65).
Remove the keyboard plate:
1. Remove the 17 Philllips PM1.9×2.4 screws that secure the keyboard plate to the top cover in the
locations indicated in the following illustration.
2. Remove the following screws that secure the keyboard plate to the top cover:
(1) Two Philllips PM2.4×9.8 screws
(2) One Philllips PM2.4×5.8 screws
(3) Two Philllips PM1.9×5.4 screws
Keyboard base replacement procedures 67
3. Remove the keyboard plate (4).
Reverse this procedure to install the keyboard plate.
TouchPad button board
Description Spare part number
TouchPad button board (includes cable) 778712-001
Before removing the TouchPad button board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
6. Remove the keyboard battery (see
7. Remove the keyboard plate (see
Remove the TouchPad button board:
Bottom cover on page 64).
Keyboard battery on page 65).
Keyboard plate on page 67).
68 Chapter 5 Removal and replacement procedures
1. Release the ZIF connector (1) to which the TouchPad button board cable is attached, and then
disconnect the TouchPad button board cable from the TouchPad.
2. Remove the two Philllips PM1.9×2.4 screws (2) that secure the TouchPad button board to the top cover.
3. Remove the TouchPad button board (3).
Reverse this procedure to install the TouchPad button board.
Keyboard
For use in country or region Spare part number For use in country or region Spare part number
Keyboard with backlight and pointing stick (includes backlight,
keyboard, and pointing stick cables)
For use in Belgium 766641-A41 For use in Northwest Africa 766641-FP1
For use in Brazil 766641-201 For use in Norway 766641-091
For use in Bulgaria 766641-261 For use in Portugal 766641-131
For use in Canada 766641-DB1 For use in Romania 766641-271
For use in the Czech Republic
and Slovakia
For use in Denmark 766641-081 For use in Saudi Arabia 766641-171
For use in France 766641-051 For use in Slovenia 766641-BA1
For use in Germany 766641-041 For use in South Korea 766641-AD1
For use in Greece 766641-151 For use in Spain 766641-071
For use in Hungary 766641-211 For use in Sweden and Finland 766641-B71
766641-FL1 For use in Russia 766641-251
For use in the Netherlands 766641-B31
For use in Iceland 766641-DD1 For use in Switzerland 766641-BG1
Keyboard base replacement procedures 69
For use in country or region Spare part number For use in country or region Spare part number
For use in India 766641-D61 For use in Taiwan 766641-AB1
For use in Israel 766641-BB1 For use in Thailand 766641-281
For use in Italy 766641-061 For use in Turkey 766641-141
For use in Japan 766641-291 For use in the United Kingdom
and Singapore
For use in Latin America 766641-161 For use in the United States 766641-001
Keyboard with pointing stick (includes keyboard and pointing
stick cables)
For use in Belgium 766640-A41 For use in Northwest Africa 766640-FP1
For use in Brazil 766640-201 For use in Norway 766640-091
For use in Bulgaria 766640-261 For use in Portugal 766640-131
For use in Canada 766640-DB1 For use in Romania 766640-271
For use in the Czech Republic
and Slovakia
For use in Denmark 766640-081 For use in Saudi Arabia 766640-171
For use in France 766640-051 For use in Slovenia 766640-BA1
For use in Germany 766640-041 For use in South Korea 766640-AD1
For use in Greece 766640-151 For use in Spain 766640-071
For use in Hungary 766640-211 For use in Sweden and Finland 766640-B71
For use in Iceland 766640-DD1 For use in Switzerland 766640-BG1
For use in India 766640-D61 For use in Taiwan 766640-AB1
766640-FL1 For use in Russia 766640-251
For use in the Netherlands 766640-B31
766641-031
For use in Israel 766640-BB1 For use in Thailand 766640-281
For use in Italy 766640-061 For use in Turkey 766640-141
For use in Japan 766640-291 For use in the United Kingdom
and Singapore
For use in Latin America 766640-161 For use in the United States 766640-001
766640-031
Before removing the keyboard, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
6. Remove the keyboard battery (see
7. Remove the keyboard plate (see
Bottom cover on page 64).
Keyboard battery on page 65).
Keyboard plate on page 67).
70 Chapter 5 Removal and replacement procedures
Remove the keyboard:
1. Release the ZIF connector (1) to which the keyboard cable is attached, and then disconnect the
keyboard cable from the docking board.
2. Detach the keyboard cable (2) from the top cover. (The keyboard cable is attached to the top cover with
double-sided adhesive.)
CAUTION: Before carrying out the next step, make sure the keyboard cable will route cleanly through
the opening (3) in the top cover. Failure to follow this caution can result in damage to the keyboard
cable.
3. Release the keyboard by pressing on the back of the keyboard in the location (4) indicated in the
following illustration.
4. Turn the top cover right side up with the front toward you.
5. Lift the rear edge of the keyboard (1) until it rests at an angle.
Keyboard base replacement procedures 71
6. Remove the keyboard (2) by sliding it up and back at an angle.
Reverse this procedure to install the keyboard.
Memory card reader board
Description Spare part number
Memory card reader board (includes 2 cables) 766606-001
Before removing the memory card reader board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
6. Remove the keyboard battery (see
7. Remove the keyboard plate (see
Bottom cover on page 64).
Keyboard battery on page 65).
Keyboard plate on page 67).
Remove the SD Card reader board:
1. Release the ZIF connector (1) to which the memory card reader board cable is attached, and then
disconnect the memory card reader board cable from the TouchPad.
2. Release the ZIF connector (2) to which the memory card reader board cable is attached, and then
disconnect the memory card reader board cable from the docking board.
3. Remove the three Philllips PM1.9×2.4 screws (3) that secure the memory card reader board to the
top cover.
72 Chapter 5 Removal and replacement procedures
4. Remove the memory card reader board (4).
Reverse this procedure to install the memory card reader board.
Keyboard base I/O board
Description Spare part number
Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack, DisplayPort, docking connector,
power connector, and USB ports)
Before removing the keyboard base I/O board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
6. Remove the keyboard battery (see
7. Remove the keyboard plate (see
Remove the keyboard base I/O board:
1. Disconnect the hinge assembly cables (1) from the keyboard base I/O board.
766607-001
Bottom cover on page 64).
Keyboard battery on page 65).
Keyboard plate on page 67).
2. Release the ZIF connector (2) to which the keyboard cable is attached, and then disconnect the
keyboard cable from the keyboard base I/O board.
3. Disconnect the power connector cable (3) from the keyboard base I/O board.
Keyboard base replacement procedures 73
4. Release the ZIF connector (4) to which the SD Card reader board cable is attached, and then disconnect
the SD Card reader board cable from the keyboard base I/O board.
5. Remove the five Philllips PM1.9×2.4 screws (1) that secure the keyboard base I/O board to the
top cover.
6. Lift the right side of the keyboard base I/O board (2) until it rests at an angle.
7. Remove the keyboard base I/O board (3) by sliding it up and to the right at an angle.
Reverse this procedure to install the keyboard base I/O board.
74 Chapter 5 Removal and replacement procedures
Keyboard base power connector cable
Description Spare part number
Keyboard base power connector cable 766608-001
Before removing the keyboard base power connector cable, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
a. Keyboard battery (see
b. Keyboard plate (see
c. Keyboard I/O board (see
Bottom cover on page 64), and then remove the following components:
Keyboard battery on page 65)
Keyboard plate on page 67)
Keyboard base I/O board on page 73).
Remove the keyboard base power connector cable:
1. Remove the Philllips PM1.5×3.5 screw (1) that secures the keyboard base power connector cable to the
top cover.
2. Remove the keyboard base power connector cable (2).
Reverse this procedure to install the keyboard base power connector cable.
Keyboard base replacement procedures 75
Hinge assembly
Description Spare part number
Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch) 766610-001
Before removing the hinge assembly, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Disconnect the tablet from the keyboard base.
5. Remove the bottom cover (see
a. Keyboard battery (see
b. Keyboard plate (see
c. Keyboard I/O board (see
Bottom cover on page 64), and then remove the following components:
Keyboard battery on page 65)
Keyboard plate on page 67)
Keyboard base I/O board on page 73).
Remove the hinge assembly:
1. Remove the six Philllips PM2.4×4.6 screws (1) that secure the hinge assembly to the top cover.
2. Remove the hinge assembly (2).
Reverse this procedure to install the hinge assembly.
76 Chapter 5 Removal and replacement procedures
6 Computer Setup (BIOS), MultiBoot, and HP
PC Hardware Diagnostics (UEFI)
Using Computer Setup
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup
includes settings for the types of devices installed, the startup sequence of the computer, and the amount of
system and extended memory.
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from
operating properly.
Starting Computer Setup
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if
USB legacy support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Computer Setup.
Navigating and selecting in Computer Setup
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard
to navigate and make selections in Computer Setup.
2. Press f10 to enter Computer Setup.
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press
enter, or use a pointing device to click the item.
●
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key on the keyboard.
●
To close open dialog boxes and return to the main Computer Setup screen, press esc, and then
follow the on-screen instructions.
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes:
Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions.
– or –
Using Computer Setup 77
Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.
●
To save your changes and exit Computer Setup menus:
Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
78 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Computer Setup.
3. Use a pointing device or the arrow keys to select Main > Restore Defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, click the Save icon in the lower-right corner of the screen, and then
follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory settings.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing
and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on
the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn+esc (if
you are already in Windows) or by using Computer Setup.
1. Start Computer Setup.
2. Use a pointing device or the arrow keys to select Main > System Information and make note of the BIOS
version.
3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-right corner of the
screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.
Using Computer Setup 79
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power, docked in an
optional docking device, or connected to an optional power source. During the download and installation,
follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1. From the Start screen, type support, and then select the HP Support Assistant app.
2. Click Updates and tune-ups, and then click Check for HP updates now.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your hard
drive where the BIOS update is downloaded. You will need to access this path when you are ready
to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download
is complete. If no instructions are revealed, follow these steps:
1. From the Start screen, type file, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS
installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file
from your hard drive.
Using MultiBoot
About the boot device order
As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is
enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include
optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices
contain bootable media or files that the computer needs to start and operate properly.
80 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot
order.
You can change the order in which the computer searches for a boot device by changing the boot order in
Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu” message is displayed
at the bottom of the screen, and then press f9. Pressing f9 displays a menu that shows the current boot
devices and allows you to select a boot device. Or, you can use MultiBoot Express to set the computer to
prompt you for a boot location each time the computer turns on or restarts.
Choosing MultiBoot preferences
You can use MultiBoot in the following ways:
●
To set a new boot order that the computer uses each time it is turned on, by changing the boot order in
Computer Setup.
●
To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options
menu.
●
To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device each
time the computer is turned on or restarted.
Setting a new boot order in Computer Setup
To start Computer Setup and set a boot device order that the computer uses each time it is turned on or
restarted, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Computer Setup.
3. Use a pointing device or the arrow keys to select one of the following options:
●
Advanced > Boot Options > UEFI Boot Order > UEFI Hybrid
●
Advanced > Boot Options > UEFI Boot Order > UEFI Native Boot mode
●
Advanced > Boot Options > Legacy Boot Order > Legacy Boot Mode
Press enter.
4. To move the device up in the boot order, use a pointing device to click the up arrow, or press the + key.
– or –
To move the device down in the boot order, use a pointing device to click the down arrow, or press the -
key.
5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the
screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Dynamically choosing a boot device using the f9 prompt
To dynamically choose a boot device for the current startup sequence, follow these steps:
Using MultiBoot 81
1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while
the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
2. Press f9.
3. Use a pointing device or the arrow keys to select a boot device, then press enter.
Setting a MultiBoot Express prompt
To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the
computer is started or restarted, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Computer Setup.
3. Use a pointing device or the arrow keys to select Advanced > Boot Options > MultiBoot Express Boot
Popup Delay (Sec), and then press enter.
4. In the MultiBoot Express Popup Delay (Sec) field, enter the length of time in seconds that you want the
computer to display the startup location menu before it defaults to the current MultiBoot setting.
(When 0 is selected, the Express Boot startup location menu is not displayed.)
5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the
screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering MultiBoot Express preferences
When the Express Boot menu is displayed during startup, you have the following choices:
●
To specify a boot device from the Express Boot menu, select your preference within the allotted time,
and then press enter.
●
To prevent the computer from defaulting to the current MultiBoot setting, press any key before the
allotted time expires. The computer will not start until you select a boot device and press enter.
●
To allow the computer to start according to the current MultiBoot settings, wait for the allotted time to
expire.
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside
the operating system so that it can isolate hardware failures from issues that are caused by the
operating system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1. Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
82 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 84.
b. Hard drive
c. BIOS
2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you
want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Using HP PC Hardware Diagnostics (UEFI) 83
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version
1. Go to
2. Click the UEFI Download link, and then select Run.
Option 2: Support and Drivers pages—Provides downloads for a specific product for earlier and later
versions
1. Go to
2. Point to Support, located at the top of the page, and then click Download Drivers.
3. In the text box, enter the product name, and then click Go.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, click HP UEFI Support Environment.
http://hp.com/go/techcenter/pcdiags.
http://www.hp.com.
– or –
Click Find Now to let HP automatically detect your product.
– or –
Click Download, and then select Run.
84 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
7 Specifications
Metric U.S.
Tablet dimensions
Depth 20.95 cm 8.25 in
Width 30.70 cm 12.09 in
Height 1.28 cm 0.50 in
Weight 1.01 kg 2.20 lbs
Keyboard base dimensions
Depth 23.95 cm 9.43 in
Width 31.60 cm 12.44 in
Height 1.00 cm 0.39 in
Weight 0.84 kg 1.87 lbs
System dimensions (tablet docked in keyboard base)
Depth 23.95 cm 9.43 in
Width 31.70 cm 12.48 in
Height 2.33 cm 0.92 in
Weight 1.86 kg 4.09 lbs
Input Power Rating
Operating voltage and current 19.5 V dc @ 2.31 A – 45 W
19.5 V dc @ 3.33 A – 65 W
5 V dc @ 1.5 A – 65 W Travel
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
85
Metric U.S.
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of
temperatures.
86 Chapter 7 Specifications
8 Backup and recovery
To protect your information, use Windows backup and restore utilities to back up individual files and folders,
back up your entire hard drive, create system repair media (select models only) by using the installed optical
drive (select models only) or an optional external optical drive, or create system restore points. In case of
system failure, you can use the backup files to restore the contents of your computer.
From the Start screen, type restore, click Settings, and then select from the list of displayed options.
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in
Windows Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for later
use.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You
may be prompted for your permission or password for tasks such as installing software, running utilities, or
changing Windows settings. For more information, see Windows Help and Support.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair
media and your initial backup immediately after initial system setup. As you add new software and data files,
you should continue to back up your system on a regular basis to maintain a reasonably current backup.
For more information on the Windows backup features, see Windows Help and Support.
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you have
previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent
Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The
image includes the Windows operating system and software programs installed at the factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair media you
previously created (select models only), you must purchase Windows operating system media to reboot the
computer and repair the operating system. For additional information, see
media (purchased separately) on page 89
Using the Windows recovery tools
To recover information you previously backed up, see Windows Help and Support for steps on restoring files
and folders.
To recover your information using Automatic Repair, follow these steps:
Using Windows operating system
Backing up your information 87
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have
created and any software installed on the computer are permanently removed. When reformatting is
complete, the recovery process restores the operating system, as well as the drivers, software, and utilities
from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Recovery Image partition and the Windows partition.
From the Start screen, type file, and then click File Explorer.
– or –
From the Start screen, type pc, and then select This PC.
NOTE: If the Windows partition and the Recovery Image partition are not listed, you must recover your
operating system and programs using the Windows operating system DVD and the Driver Recovery
media (both purchased separately). For additional information, see
media (purchased separately) on page 89.
3. If the Windows partition and the Recovery Image partition are listed, restart the computer by pressing
and holding the shift key while clicking Restart.
4. Select Troubleshoot, then select Advanced Options, and then select Startup Repair.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a search for
these topics in Windows Help and Support.
Using Windows operating system
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you
have created and any software that you have installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1. If possible, back up all personal files.
2. If possible, check for the presence of the Recovery Image partition: From the Start screen, type pc, and
then select This PC.
NOTE: If the Recovery Image partition is not listed, you must recover your operating system and
programs using the Windows operating system media and the Driver Recovery media (both purchased
separately). For additional information, see
separately) on page 89.
3. If the Recovery Image partition is listed, restart the computer, and then press esc while the “Press the
ESC key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using Windows operating system media (purchased
88 Chapter 8 Backup and recovery
Using Windows operating system media (purchased separately)
To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet
included with the computer. You can also find contact information from the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
CAUTION: Using a Windows operating system media completely erases hard drive contents and reformats
the hard drive. All files that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate a full install of the operating system using a Windows operating system DVD:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Connect the tablet to a keyboard base.
3. Insert the Windows operating system DVD into an optional external optical drive, and then restart the
computer.
4. When prompted, press any keyboard key.
5. Follow the on-screen instructions.
After the installation is completed:
1. Eject the Windows operating system media and then insert the Driver Recovery media.
2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
Using Windows Refresh or Windows Reset
When your computer is not working properly and you need to regain system stability, the Windows Refresh
option allows you to start fresh and keep what is important to you.
The Windows Reset option allows you to perform detailed reformatting of your computer, or remove
personal information before you give away or recycle your computer. For more information on these
features, see Windows Help and Support.
Using HP Software Setup
HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from
the system.
1. From the Start screen, type HP Software Setup.
2. Open HP Software Setup.
3. Follow the on-screen directions to reinstall drivers or select software.
Performing a system recovery 89
9 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region
where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of
125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the computer. Requirements for all
countries 113
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
The People's Republic of China COC 5
90 Chapter 9 Power cord set requirements
Country/region Accredited agency Applicable note number
South Korea EK 4
Sweden CEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
The United Kingdom BSI 1
The United States UL 2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must
be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Requirements for specific countries and regions 91
10 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the
battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at
recycle.
http://www.hp.com/
92 Chapter 10 Recycling
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