Android is a U.S. registered trademark of
Android Corporation. Bluetooth is a trademark
owned by its proprietor and used by HewlettPackard Company under license. NVIDIA is a
trademark of NVIDIA Corporation in the U.S.
and other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: June 2014
Document Part Number: 763868-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See for
http://www.microsoft.com details.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
Keyboard base ....................................................................................................................................................... 8
Top ....................................................................................................................................................... 8
Left side ............................................................................................................................................. 11
Right side ........................................................................................................................................... 12
3 Illustrated parts catalog .............................................................................................................................. 14
Locating the serial number, product number, and model number .................................................................... 14
Tablet major components ................................................................................................................................... 15
Keyboard major components .............................................................................................................................. 19
Miscellaneous parts ............................................................................................................................................. 22
Sequential part number listing ........................................................................................................................... 25
4 Removal and replacement preliminary requirements ..................................................................................... 34
Service considerations ........................................................................................................................................ 34
Plastic parts ....................................................................................................................................... 34
Cables and connectors ...................................................................................................................... 35
Back cover ......................................................................................................................................... 39
Fan ..................................................................................................................................................... 51
Keyboard base I/O board .................................................................................................................. 73
Keyboard base power connector cable ............................................................................................ 75
Hinge assembly ................................................................................................................................. 76
6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ...................................................... 77
Using Computer Setup ......................................................................................................................................... 77
Navigating and selecting in Computer Setup ................................................................................... 77
Restoring factory settings in Computer Setup ................................................................................. 79
Updating the BIOS ............................................................................................................................. 79
Determining the BIOS version ........................................................................................ 79
Downloading a BIOS update ........................................................................................... 80
Using MultiBoot ................................................................................................................................................... 80
About the boot device order ............................................................................................................. 80
8 Backup and recovery .................................................................................................................................... 87
Backing up your information ............................................................................................................................... 87
Performing a system recovery ............................................................................................................................ 87
Using the Windows recovery tools ................................................................................................... 87
Using f11 recovery tools ................................................................................................................... 88
Using Windows operating system media (purchased separately) ................................................... 89
Using Windows Refresh or Windows Reset ...................................................................................... 89
Using HP Software Setup .................................................................................................................. 89
9 Power cord set requirements ........................................................................................................................ 90
Requirements for all countries ........................................................................................................................... 90
Requirements for specific countries and regions ............................................................................................... 90
Index ............................................................................................................................................................. 93
vii
viii
1Product description
CategoryDescription
Product NameTablet: HP Pro x2 612 G1
Keyboard base: HP Pro x2 612 G1 Power Keyboard
Tablet and keyboard base: HP Pro x2 612 G1 with Power Keyboard
Tablet and travel keyboard: HP Pro x2 612 G1 with Travel Keyboard
Processor
ChipsetIntel processor controller hub (PCH), soldered on circuit (SoC)
GraphicsIntel HD Graphics 4200, universal memory architecture (UMA), shared video memory
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
●
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
●
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
●
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter
for use only in India
●
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter
for use in all countries and regions except India
Integrated wireless wide area network (WWAN) options by way of wireless module
(select models only)
Two built-in WWAN antennas
Support for the following WWAN modules:
●
HP hs3110 HSPA+ Mobile Broadband Module
●
HP lt4112 LTE/HPSA+ Mobile Broadband Module
●
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
PortsTablet:
●
●
●
●
●
●
●
Keyboard base:
●
●
●
●
●
●
●
●
●
Docking
Headphone/microphone combo
Micro SD
Micro SIM
Smart card
USB 3.0
4.5-mm multi-pin power
DisplayPort 1.2
Docking
Headphone/microphone combo
RJ45
SD
USB 3.0 charging
USB 3.0
VGA
4.5-mm multi-pin power
2Chapter 1 Product description
CategoryDescription
Keyboard/pointing devicesSpill-resistant with drain, backlit and non-backlit versions
Touchpad requirements:
On/off button
Support for 2-way scrol
Taps enabled as default
Gestures enabled by default:
●
2-finger scrolling
●
2-finger zoom (pinch)
Power requirementsBattery:
Tablet supports a 4-cell, 29-WHr, 1.98-AHr, Li-ion battery
Keyboard base supports a 2-cell, 25-WHr, 3.38-AHr, Li-ion battery
The following AC adapters are supported:
●
65-W HP Smart adapter (EM, RC/V, 4.5-mm)
●
65-W HP Smart adapter (EM, non-PFC, 4.5-mm)
●
65-W HP Smart adapter (non-PFC, 4.5-mm)
●
65-W HP Smart travel adapter (non-PFC, 4.5-mm)
●
45-W HP Smart adapter (RC, non-PFC, 4.5-mm)
●
45-W HP Smart adapter (RC, non-PFC, 4.5-mm, 2-prong)
Operating systemPreinstalled:
●
Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit image
●
Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64-bit image MSNA
●
Microsoft Windows 8.1 Chinese 64-bit
●
Microsoft Windows 8.1 Emerging Markets 64-bit
●
Microsoft Windows 8.1 Multilanguage 64-bit
●
Microsoft Windows 8.1 Professional 64-bit
●
Microsoft Windows 8.1 Professional 64-bit - MSNA
●
FreeDOS 2.0
Restore media: DRDVD:
●
DRDVD Windows 8.1 (available with any Windows 8.1 localization required with any
Windows 8.1 Professional downgrade operating system)
●
DRDVD Windows 7 (available with Windows 8.1 Professional downgrade localization)
Restore media: OSDVD:
●
Microsoft Windows 8.1 64-bit (for service only)
●
Microsoft Windows 8.1 Country Specific 64-Bit (for service only)
●
Microsoft Windows 8.1 Emerging Market 64-Bit (for service only)
●
Microsoft Windows 8.1 Professional 64-bit (only available and required with Windows 8.1
downgrade operating system except in the People's Republic of China and Asia)
3
CategoryDescription
●
Microsoft Windows 7 Professional 64-bit (available with any Windows 7 Professional or
Windows 8.1 Professional downgrade localization except in the People's Republic of China
and Asia)
Certified: Microsoft WHQL
Web-only support:
●
Microsoft Windows 8.1 Enterprise 64-bit
●
Microsoft Windows 7 Enterprise 64- and 32-bit
●
Microsoft Windows 7 Professional 32-bit
ServiceabilityEnd user replaceable parts: AC adapter
4Chapter 1 Product description
2External component identification
Display
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals.
(2)WWAN antennas (2, select models only)*Send and receive wireless signals to communicate with WWANs.
(3)Webcam lightOn: The webcam is in use.
(4)Webcam (front)Records video and captures photographs. Some models may
allow you to video conference and chat online using streaming
video.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
(5)Ambient light sensorAutomatically adjusts the display brightness based on the lighting
conditions in your environment.
(6)Internal microphones (2)Records sound.
(7)Speakers (2)Produce sound.
(8)Windows buttonReturns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows button again returns you to the
previous screen.
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region.
Display5
Tablet edge components
ItemComponentDescription
(1)Fingerprint reader (select models only)Allows a fingerprint logon to Windows, instead of a password
logon.
(2)Vents (2)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
(3)Webcam (rear)Records video and captures photographs. Some models may
allow you to video conference and chat online using streaming
video.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
(4)Camera flashProvides light for rear webcam photos.
(5)Autorotate buttonWhen the tablet is on, press the autorotate button to lock the
autorotate feature of the display. To unlock the autorotate
feature, press the button again.
– or –
Swipe from the right edge of the touch screen to display the
charms, tap Settings, tap the screen icon, and then tap the
autorotate icon. To unlock the autorotate feature, tap the
autorotate icon again.
(6)Volume buttonControls speaker volume on the tablet.
6Chapter 2 External component identification
●
To increase speaker volume, press the + edge of the button.
ItemComponentDescription
●
To decrease speaker volume, press the – edge of the
button.
(7)Power switch
(8)Pen holder (select models only)Holds the digital pen.
(9)Alignment post connectors (2)Align and attach the tablet to the keyboard base.
(10)Micro SIM slotSupports a micro wireless subscriber identity module (SIM).
(11)Docking portConnects the tablet to the keyboard base.
●
When the computer is off, slide the switch to turn on the
tablet.
●
When the computer is on, slide the switch to turn off the
computer.
●
When the computer is in the Sleep state or Hibernation,
slide the switch briefly to exit Sleep or Hibernation.
NOTE: If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, slide and hold the
power switch for at least 5 seconds to turn off the tablet.
Swipe from the right edge of the TouchPad or TouchScreen to
display the charms, tap Search, and then tap the search box. In
the search box, type power, tap Power and sleep settings, and
then tap Power and sleep from the list of applications.
– or –
To learn more about your power settings, see the power options.
From the Start screen, type power, select Power and sleepsettings, and then select Power and sleep from the list of
applications.
(12)Micro memory card readerReads optional micro memory cards that store, manage, share, or
access information.
(13)USB 3.0 portConnects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(14)Audio-out (headphone)/Audio-in (microphone)
jack
(15)AC adapter/Battery light
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety andEnvironmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
●
White: The computer is connected to external power and the
battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 90 percent.
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
ItemComponentDescription
(1)Alignment posts (2)Align and attach the tablet to the keyboard base.
(2)Docking connectorConnects the tablet to the keyboard base.
(3)Release latchReleases the tablet from the keyboard base. To release the
8Chapter 2 External component identification
CAUTION: To prevent damage to the docking connector, do not
touch the connector when the tablet is detached from the
keyboard base.
tablet, press the release latch.
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination with
the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc key.
(3)Windows keyReturns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows key again returns you to the
previous screen.
(4)Function keysExecute frequently used system functions.
NOTE: Function keys do not display or function from the on-
screen tablet keyboard.
(5)Embedded numeric keypadWhen the keypad is turned on, it can be used like an external
numeric keypad. Each key on the keypad performs the function
indicated by the icon in the upper-right corner of the key.
(6)num lk keyTurns the embedded numeric keypad on and off when pressed in
combination with the fn key.
Keyboard base9
Lights
ItemComponentDescription
(1)Caps lock lightOn: Caps lock is on, which switches the keys to all capital letters.
(2)TouchPad light
(3)Mute light
(4)Microphone mute light
(5)Wireless light
(6)Num lock lightOn: Num lock is on.
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
Amber: microphone sound is off.
●
Off: microphone sound is on.
●
Off: An integrated wireless device, such as a WLAN device
and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
10Chapter 2 External component identification
TouchPad
ItemComponentDescription
Left side
(1)TouchPad on/off buttonTurns the TouchPad on and off.
(2)TouchPad zoneReads your finger gesture to move the pointer or activate items
on the screen.
(3)Left TouchPad buttonFunctions like the left button of an external mouse.
(4)Right TouchPad buttonFunctions like the right button on an external mouse.
ItemComponentDescription
(1)Power connectorConnects an AC adapter.
(2)AC adapter/Battery light
●
White: The computer is connected to external power and the
battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 90 percent.
Keyboard base11
ItemComponentDescription
(3)DisplayPortConnects an optional digital display device, such as a high-
(4)USB 3.0 charging (powered) portConnects an optional USB device, such as a keyboard, mouse,
(5)Memory card readerReads data from and writes data to memory cards such as SD.
Right side
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
performance monitor or projector.
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of cell
phones and MP3 players, even when the computer is off.
ItemComponentDescription
(1)Audio-out (headphone)/Audio-in (microphone)
jack
(2)Docking connectorConnects the tablet to the keyboard base.
(3)USB 3.0 portConnects an optional USB device, such as a keyboard, mouse,
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
CAUTION: To prevent damage to the docking connector, do not
touch the connector when the tablet is detached from the
keyboard base.
external drive, printer, scanner or USB hub.
12Chapter 2 External component identification
Rear
ItemComponentDescription
(1)RJ-45 (network) jack/lightsConnects a network cable.
●
Green (left): The network is connected.
●
Amber (right): Activity is occurring on the network.
(2)External monitor portConnects an external VGA monitor or projector.
Keyboard base13
3Illustrated parts catalog
NOTE:HP continually improves and changes product parts. For complete and current information on
supported parts for your tablet, go to
follow the on-screen instructions.
Locating the serial number, product number, and model number
The serial number and product number are located on the bottom of the tablet. You may need the
information when you travel internationally or when you contact support.
http://partsurfer.hp.com, select your country or region, and then
14Chapter 3 Illustrated parts catalog
Tablet major components
ItemComponentSpare part number
(1)12.5-in, LED, TouchScreen display panel assembly (includes the ambient light sensor board and cable, display
bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board
bracket, tablet frame, TouchScreen glass, and WLAN antenna)
FHD display panel assembly equipped with a digitzer and WWAN antenna for use in
North America
FHD display panel assembly equipped with a digitzer and WWAN antenna for
worldwide use
FHD display panel assembly equipped with WWAN antenna for use in North America781429-001
FHD display panel assembly equipped with WWAN antenna for worldwide use781430-001
FHD display panel assembly equipped with a digitzer for worldwide use778484-001
FHD display panel assembly for worldwide use781428-001
781426-001
781427-001
Tablet major components15
ItemComponentSpare part number
HD display panel assembly equipped with a digitzer and WWAN antenna for use in
North America
HD display panel assembly equipped with a digitzer and WWAN antenna for worldwide
use
HD display panel assembly equipped with WWAN antenna for use in North America781424-001
HD display panel assembly equipped with WWAN antenna for worldwide use781425-001
HD display panel assembly equipped with a digitzer for worldwide use773214-001
HD display panel assembly for worldwide use781423-001
(2)I/O bezel (includes double-sided adhesive)
For use in Australia and Asia Pacific countries and regions789523-001
For use in Europe, the Middle East, and Africa789522-001
For use in India789525-001
For use in North America773218-001
For use in the People's Republic of China789524-001
For use in South Korea789526-001
For use in Taiwan on computer models using a 65-W AC adapter789527-001
For use in Taiwan on computer models using a 45-W AC adapter789528-001
781421-001
781422-001
(3)Speaker Kit (includes left and right speakers and cables)766617-001
(4)Home button board (includes bracket and cable)766620-001