Hewlett-Packard Pro Slate 12, Pro Slate 8 User Guide

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Corel is a registered trademarks of Corel Corporation or Corel Corporation Limited. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Sound+ is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved. ENERGY STAR is a registered mark owned by the U.S. government. © 2012 Google Inc. All rights reserved. Google and Google Play are trademarks of Google Inc. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the tablet, please contact your seller.

First Edition: April 2015

Document Part Number: 818960-001

Table of contents

1 Starting right ...................................................................................................................................................... 1

Best practices ....................................................................................................................................... 1

More HP resources .............................................................................................................................. 2

2 Getting to know your tablet ............................................................................................................................... 3

Using the Home screen ........................................................................................................................ 3

HP Apps ............................................................................................................................................... 5

Identifying components ........................................................................................................................ 5

Display ................................................................................................................................................ 10

Labels ................................................................................................................................................. 11

3 Connecting ...................................................................................................................................................... 12

Connecting to a wireless network ....................................................................................................... 12

Connecting to a mobile broadband network (select tablets only) ....................................................... 12

Installing a nano SIM card (select tablets only) ................................................................. 12

Setting your mobile network .............................................................................................. 13

Activating data transfer (select tablets only) ....................................................................................... 13

Activating tethering or a portable hotspot (select tablets only) ........................................................... 14

Browsing the Internet ......................................................................................................................... 14

Using Bluetooth wireless devices ....................................................................................................... 14

Turning off data connections .............................................................................................................. 15

Sharing using NFC ............................................................................................................................. 15

4 Multimedia ....................................................................................................................................................... 16

Using a camera .................................................................................................................................. 16

Taking a photo ................................................................................................................... 16

Switching between cameras .............................................................................................. 16

Recording a video .............................................................................................................. 16

Taking a screenshot .......................................................................................................... 17

Viewing photos or videos ................................................................................................... 17

Using audio ........................................................................................................................................ 17

Connecting speakers ......................................................................................................... 17

Connecting headsets ......................................................................................................... 18

Using video ......................................................................................................................................... 18

Streaming content to a high-definition TV or monitor ........................................................ 18

Connecting to a wireless display ....................................................................... 18

iii

Improving the display resolution ........................................................................ 19

Improving the connection speed to improve performance ................................ 19

5 Navigating the screen ..................................................................................................................................... 20

Using touch gestures .......................................................................................................................... 20

Touch ................................................................................................................................. 20

Two-finger pinch zoom ...................................................................................................... 20

Left or right swipe .............................................................................................................. 20

Top-edge swipe ................................................................................................................. 21

Two-finger top-edge swipe ................................................................................................ 21

One-finger slide ................................................................................................................. 22

Using an optional external keyboard .................................................................................................. 22

6 Using apps and widgets .................................................................................................................................. 23

Organizing apps and widgets on the Home screen ............................................................................ 23

Using the on-screen keyboard ........................................................................................................... 24

Using email ......................................................................................................................................... 24

Using the calendar ............................................................................................................................. 24

Using the clock ................................................................................................................................... 24

Downloading apps .............................................................................................................................. 24

Uninstalling apps ................................................................................................................................ 25

7 Using Settings ................................................................................................................................................. 26

Wireless & networks ........................................................................................................................... 26

Device ................................................................................................................................................ 27

Personal ............................................................................................................................................. 28

System ............................................................................................................................................... 30

8 HP Duet Pen ................................................................................................................................................... 31

Charging the HP Duet Pen ................................................................................................................. 32

Waking the HP Duet Pen ................................................................................................................... 33

Pairing the HP Duet Pen .................................................................................................................... 33

Using the HP Duet Pen ...................................................................................................................... 34

Changing the pen tip .......................................................................................................... 34

Setting pen preferences ..................................................................................................... 34

Using the pen as a stylus ................................................................................................... 34

Using the pen with apps .................................................................................................... 35

Using the pen to draw or write on the tablet ...................................................... 35

Using the pen to capture your writing from paper in the HP Paper Folio

(sold separately) ................................................................................................ 35

Storing the HP Duet Pen .................................................................................................................... 36

9 Managing power ............................................................................................................................................. 37

Running on battery power .................................................................................................................. 37

Factory-sealed battery ....................................................................................................... 37

Charging the battery .......................................................................................................... 37

Viewing battery life ............................................................................................................. 37

Conserving battery power .................................................................................................. 37

Running on AC power ........................................................................................................................ 38

Powering off (turning off) the tablet .................................................................................................... 39

10 Managing files ............................................................................................................................................... 40

Downloading files ............................................................................................................................... 40

Opening files ...................................................................................................................................... 40

Saving files ......................................................................................................................................... 40

Printing files ........................................................................................................................................ 41

Cloud storage and file sharing ............................................................................................................ 42

Transferring files ................................................................................................................................. 42

11 Securing your tablet ...................................................................................................................................... 43

Setting a screen lock .......................................................................................................................... 43

Setting a voice wake-up (select tablets only) ..................................................................................... 43

Setting a trusted face ......................................................................................................................... 43

Locking and unlocking the tablet ........................................................................................................ 44

Encrypting your tablet ......................................................................................................................... 44

Setting guest user mode .................................................................................................................... 45

Setting screen pinning ........................................................................................................................ 45

12 Using storage ................................................................................................................................................ 46

Inserting microSD cards ..................................................................................................................... 46

Accessing microSD cards or USB drives ........................................................................................... 47

Unmounting/disconnecting microSD cards ........................................................................................ 47

13 Backing up and recovering your data ........................................................................................................... 48

Automatically updating apps .............................................................................................................. 48

Manually updating apps, widgets, and the operating system ............................................................. 48

Back up and reset .............................................................................................................................. 48

Factory data reset .............................................................................................................................. 49

Resetting with your tablet turned on .................................................................................. 49

Resetting with your tablet turned off .................................................................................. 49

Starting your tablet using the Recovery menu ................................................................................... 50

Updating your tablet using an over-the-air (OTA) update .................................................................. 50

Updating your tablet using a file-based update .................................................................................. 51

14 Maintenance ................................................................................................................................................. 52

Cleaning your tablet ........................................................................................................................... 52

Cleaning procedures .......................................................................................................... 52

Cleaning the display .......................................................................................... 52

Cleaning an optional keyboard .......................................................................... 53

15 Accessibility Features ................................................................................................................................... 54

Index ................................................................................................................................................................... 55

1 Starting right

NOTE: For basic operating instructions, see the printed

your tablet.

IMPORTANT: Before using the tablet for the first time, connect it to external power, and then charge

the battery for at least 15 minutes.

NOTE: If you will be using the HP Duet Pen, charge the pen for at least 2 hours before use.

To start using your tablet, follow these instructions:

1. After charging the battery, and while the battery image is displayed on the screen, turn on the

tablet by pressing and holding the power button for about 2 seconds until the HP logo is displayed.

IMPORTANT: If the battery image is not displayed on the screen, press the power button

briefly to display the image, and then press and hold the power button until the HP logo is displayed.

The first time you turn on the tablet, you will see the Welcome screen.

2. Follow the on-screen instructions to:

Select a language.

●

Select to enable or disable encryption. Encryption provides additional protection if the tablet

●

is stolen. You can select to encrypt all of your data, including accounts, app data, music and other media, and downloaded information. If you encrypt the tablet, you must enter a PIN/password to decrypt the tablet each time you turn it on.

Quick Start

guide included in the box with

CAUTION: Encryption cannot be reversed. A factory data reset must be performed, which

erases all of your data.

Connect to a wireless network.

●

Pair an HP Duet Pen. If you do not pair the pen during initial setup, you can pair it later. For

●

more information about pairing the pen, see Pairing the HP Duet Pen on page 33.

Best practices

To get the most from your smart investment, we recommend the following steps:

If you have not already done so, connect to a wireless network. See details in Connecting

●

on page 12.

Become familiar with the tablet hardware and software. For more information, see Getting to

●

know your tablet on page 3 and Using apps and widgets on page 23.

●

Update or purchase antivirus software at the Google PlayTM store (select tablets only) .

NOTE: On select tablets, you may find a different online marketplace app.

Set a screen lock for the tablet. See Securing your tablet on page 43.

●

Best practices 1

More HP resources

To locate resources that provide product details, how-to information, and more, use this table.

Resource Contents

HP support

For worldwide support, go to http://welcome.hp.com/

country/us/en/wwcontact_us.html.

– or –

Use the HP Support Assistant app (select countries only). To access from the Home screen, touch the All

Apps icon , and then touch the HP Support

Assistant app . Follow the on-screen instructions

to contact support.

Quick Start

The

Quick Start

guide is located in the tablet box.

Product Notices

The notices document is provided with the HP User Guides app provided on your tablet. To access from

the Home screen, touch the

then touch the HP User Guides app . Select the

document.

All Apps icon , and

Limited Warranty*

This document may be provided in the following ways:

With the HP User Guides app provided on your

●

tablet. To access from the Home screen, touch

the All Apps icon , and then touch the HP

User Guides app . Select the document.

Online chat with an HP technician (select countries only).

●

Support telephone number.

●

HP service center locations

●

Overview of tablet setup and features

●

Important regulatory notices, including information about

●

proper battery disposal

Warranty information about this tablet

●

On the HP website. Go to http://www.hp.com/go/

●

orderdocuments.

In the box with your tablet.

●

* For products purchased in Asia Pacific, you can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Include your product name, and your name, phone number, and postal address.

2 Chapter 1 Starting right

2 Getting to know your tablet

Using the Home screen

The Home screen provides a central location where you can customize the information, media, and applications you would like to access quickly.

Touch an icon to perform the action described in the table.

NOTE: The icons on the Home screen and the appearance of the Home screen may vary.

Icon Description

All apps—Displays a list of all apps.

Widgets—Displays a list of all widgets.

To see all widgets, touch and hold on the Home screen until the Widgets icon

displays, and then touch the Widgets icon .

Back—Opens the previous screen.

Home—Opens the central Home screen.

To see a left or right Home screen, swipe to the left or right.

●

To quickly return to the Home screen, touch the Home icon .

Overview—Opens a list of apps that you have used recently.

Touch an app to open it.

●

To remove an app from the list, swipe it to the left or right.

●

NOTE: For some apps, you can touch the X on the top right of the app

screen to close the app.

Settings—Allows you to connect to networks, set preferences, and find information about your tablet.

To display settings:

▲

Touch the All Apps icon , and then touch the Settings icon .

– or –

Swipe down twice from the top edge, and then touch the Settings icon .

Menu—Displays a list of additional options relevant to your current activity. For some functions and apps, Menu provides access to help information.

Notifications—Appear as different icons at the top of the screen to notify you about

new messages or events.

To display notifications, swipe down from the top edge.

Notifications also can display on the lock screen.

Using the Home screen 3

Icon Description

TIP: If you touch and hold an individual notification, you can access the app’s

notification controls.

Quick Settings menu—Provides quick access to the following tasks:

Open the main Settings menu

●

Select users

●

Enable or disable airplane mode

●

Change display brightness and rotation settings

●

Enable or disable wireless settings

●

View battery information and access power settings

●

Enable or disable location

●

Access other media devices

●

To display the Quick Settings menu, swipe down twice from the top edge. For more information about using settings, see Using Settings on page 26.

TIP: The Quick Settings menu is the faster path to Settings. You can also access

Settings using these steps:

▲

Touch the All Apps icon , and then touch the Settings icon .

Interruptions mode—Displays when the interruptions mode for notifications is turned on and set to priority. For information about setting interruption sound and notifications, see Device on page 27.

Wi-Fi—Displays when Wi-Fi is turned on, which allows you connect to a Wi-Fi network. For information about connecting to a wireless network, see Connecting to

a wireless network on page 12.

Mobile broadband (select tablets only)—Displays when mobile broadband is turned on, which allows you to connect to a mobile broadband network. For information about connecting, see Connecting to a mobile broadband network (select tablets

only) on page 12.

Bluetooth—Displays when Bluetooth® is turned on and the tablet can be paired with Bluetooth-capable devices such as keyboards, pointing devices, and headsets (all purchased separately). For information about connecting, see Using Bluetooth

wireless devices on page 14.

Airplane mode—Displays when airplane mode is turned on and wireless features are turned off. For information about enabling or disabling airplane mode, see

Turning off data connections on page 15.

Battery—Displays information regarding the current state of your tablet's battery.

Google Play store (select tablets only)—Accesses Android apps for your tablet in this online marketplace, which features both free and paid downloadable content.

NOTE: On select tablets, you may find a different online marketplace app.

Search (varies by country)—Allows you to type one or more keywords to search with the installed search app.

Voice search (select tablets only; varies by country)—Allows you to touch , and

then speak one or more keywords to search with the installed search app.

4 Chapter 2 Getting to know your tablet

HP Apps

Your tablet may have some of the following apps, or these may be available from the Google Play store (select tablets only).

NOTE: On select tablets, you may find a different online marketplace app.

To select these apps, touch the All Apps icon , and then touch the HP App you want.

Icon Description

HP Print Service—Allows you to print directly to certain HP printers. For more

HP Media Player—Allows you to view images and photos, listen to music, and use the camera.

HP Notes—Allows you to write notes, create to-do lists, and draw diagrams. This app can be used with the HP Duet Pen. For more information, see HP Duet Pen

on page 31.

information, see Multimedia on page 16.

HP Support Assistant (select countries only)—Provides instant access to tablet information, help resources, and support.

HP Touchpoint Manager (select tablets only)—Provides a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you to reduce time spent solving end-user device and security issues. You can quickly download and install the software, which is highly cost effective relative to traditional in-house solutions.

Identifying components

Select the device that most closely resembles your tablet to identify the components.

HP User Guides—Provides access to the HP Product Notices, Warranty, and User Guide.

HP Apps 5

Component Description

(1) Audio-out (headphone)/Audio-in

(microphone) combo jack

(2) Cameras Record video and capture photographs.

6 Chapter 2 Getting to know your tablet

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, lower

the volume setting before putting on headphones, earbuds, or a headset.

NOTE: When a device is connected to the jack, the tablet

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

Component Description

(3) HP Duet Pen ultrasonic microphones Allow the tablet and pen to use ultrasonic sound to

determine pen position and track movement in off-screen mode. For more information, see HP Duet Pen

on page 31.

(4) Speakers Produce sound.

(5) NFC (Near Field Communications) area Allows you to share data and files with another device that

has NFC by simply touching the devices together.

(6) WLAN (wireless local area network)

antennas

(7) ZIF (Zero Insertion Force) expansion slot Allows you to connect accessories such as a keyboard or

(8) Nano SIM card slot (select tablets only) Supports a wireless subscriber identity module (SIM) card.

(9) MicroSD card reader Reads microSD cards that store, manage, share, or access

(10) Micro-B USB 2.0 port Permits you to connect to power using a micro-B USB

(11) WWAN (wireless wide area network)

antennas

Send and receive wireless signals to communicate with WLANs.

NOTE: The antennas are not visible from the outside of

the tablet. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Product Notices

power supply using the POGO pin connector.

If a nano SIM card was not preinstalled in your tablet, see

Installing a nano SIM card (select tablets only) on page 12.

information. For installation instructions, see Using storage

on page 46.

NOTE: Your tablet has read/write support for SDHC

microSD cards up to 32 GB.

extension cable. You can use the cable to connect to a USB power source or AC adapter.

You can also use the cable to connect to other devices.

Send and receive wireless signals to communicate with WWANs.

NOTE: The antennas are not visible from the outside of

the tablet. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Product Notices

that applies to your country or region.

(12) Microphone(s) Receive sound.

(13) Volume button Press to increase or decrease sound.

(14) Power button

When the tablet is off, press the button to turn on the

●

tablet.

When the tablet is on, press the button briefly to

●

initiate Sleep.

When the tablet is in the Sleep state, press the button

●

briefly to exit Sleep.

CAUTION: Pressing and holding down the power button

without waiting for the Power off message can result in the loss of unsaved information.

Identifying components 7

Component Description

(1) Cameras Record video and capture photographs.

(2) Power button

(3) Volume button Press to increase or decrease sound.

(4) Microphones Receive sound.

(5) WWAN (wireless wide area network)

antennas (select tablets only)

(6) NFC (Near Field Communications) area Allows you to share data and files with another device that

When the tablet is off, press the button to turn on the

●

tablet.

When the tablet is on, press the button briefly to

●

initiate Sleep.

When the tablet is in the Sleep state, press the button

●

briefly to exit Sleep.

CAUTION: Pressing and holding down the power button

without waiting for the Power off message can result in the loss of unsaved information.

Send and receive wireless signals to communicate with WWANs.

NOTE: The antennas are not visible from the outside of

the tablet. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Product Notices

has NFC by simply touching the devices together.

that applies to your country or region.

8 Chapter 2 Getting to know your tablet

Component Description

(7) WLAN (wireless local area network)

antennas

(8) HP Duet Pen ultrasonic microphones Allow the tablet and pen to use ultrasonic sound to

(9) Micro-B USB 2.0 port Permits you to connect to power using a micro-B USB

(10) Audio-out (headphone)/Audio-in

(microphone) combo jack

Send and receive wireless signals to communicate with WLANs.

NOTE: The antennas are not visible from the outside of

the tablet. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Product Notices

determine pen position and track movement in off-screen mode. For more information, see HP Duet Pen

on page 31.

extension cable. You can use the cable to connect to a USB power source or AC adapter.

You can also use the cable to connect to other devices.

WARNING! To reduce the risk of personal injury, lower

the volume setting before putting on headphones, earbuds, or a headset.

NOTE: When a device is connected to the jack, the tablet

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

that applies to your country or region.

(11) Nano SIM card slot (select tablets only) Supports a wireless subscriber identity module (SIM) card.

If a nano SIM card was not preinstalled in your tablet, see

Installing a nano SIM card (select tablets only) on page 12.

(12) MicroSD card reader Reads microSD cards that store, manage, share, or access

information. For installation instructions, see Using storage

on page 46.

Your tablet has read/write support for SDHC microSD cards up to 32 GB.

(13) Speakers Produce sound.

(14) ZIF (Zero Insertion Force) expansion slot Allows you to connect accessories such as a keyboard or

power supply using the POGO pin connector.

Identifying components 9

Display

Users with visual impairments can enter full-screen magnification by touching the screen three times.

To turn on this feature:

2. Under System, touch Accessibility, and then touch Magnification gestures.

3. Slide the switch to the right to turn on the setting.

Swipe down twice from the top edge, and then touch the Settings icon .

10 Chapter 2 Getting to know your tablet

Labels

The labels affixed or etched onto the tablet provide information you may need when you troubleshoot tablet problems or travel internationally with the tablet.

IMPORTANT: Check the back of the tablet for the labels described in this section.

NOTE: Your label may look slightly different from the illustrations in this section.

Service label—Provides important information to identify your tablet. When contacting support,

●

you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Component

(1) Model number

(2) Serial number

(3) Product number

Regulatory label(s)—Provide(s) regulatory information about the tablet.

Wireless certification label(s)—Provide(s) information about optional wireless devices and the

●

approval markings for the countries or regions in which the devices have been approved for use.

Labels 11

3 Connecting

NOTE: The icons on the Home screen and the appearance of the Home screen may vary.

Connecting your tablet to the internet, networks, and other devices is quick and easy. Follow the directions in the sections below to connect by using one or more of the capabilities of your tablet:

Wireless antennas—Connect you to a wireless local area network (WLAN)

●

Mobile broadband (select tablets only)—Connects you to a wireless wide area network (WWAN)

●

Bluetooth—Connects you to components that are in close proximity your tablet

●

NFC—Connects you to another device by touching your tablet to that device

●

USB—Connects you directly to another device by USB cable

●

Connecting to a wireless network

NOTE: You must be connected to a wireless network before you can connect to the Internet.

To connect to a wireless network:

Swipe down twice from the top edge, and then touch the Settings icon .

Under Wireless & networks, touch Wi-Fi , and then slide the switch to the right to turn on the Wi-Fi.

3. Touch one of the available networks that is displayed.

4. Type the security key if required, and then touch Connect.

NOTE: To delete the security key for a wireless network to which you have previously connected,

touch the name of the network, and then touch Forget.

Connecting to a mobile broadband network (select tablets only)

If a nano SIM card is not preinstalled in your tablet, you can purchase one from a mobile wireless carrier. To install a nano SIM card, see Installing a nano SIM card (select tablets only) on page 12.

If a nano SIM is already installed, see Setting your mobile network on page 13.

Installing a nano SIM card (select tablets only)

1. Insert a card removal tool or small straightened paper clip (1) into the card tray access hole.

2. Press in gently only until the card tray is ejected.

3. Remove the tray (2) from the tablet and insert the card (3).

4. Replace the tray (4) in the tablet.

12 Chapter 3 Connecting

5. Press in gently on the tray until it is firmly seated.

To set your mobile network, continue to Setting your mobile network on page 13.

Setting your mobile network

Swipe down twice from the top edge, and then touch the Settings icon .

Under Wireless & networks, touch More, and then touch Mobile Networks.

3. Touch Network operators, and then follow the on-screen instructions.

Activating data transfer (select tablets only)

To enable data transfer over a mobile network:

Swipe down twice from the top edge, and then touch the Settings icon .

Under Wireless & networks, touch More, touch Mobile Networks, and then touch Data enabled

Activating data transfer (select tablets only) 13

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