HP Pro Slate 10 EE G1
HP Pro Tablet 10 EE G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: January 2015
Document Part Number: 797049-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your tablet.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a refund subject
to the refund policy of your place of purchase.
For any further information or to request a full
refund of the tablet, please contact your local
point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
3 Illustrated parts catalog ................................................................................................................................ 6
Locating the serial number, product number, and model number ...................................................................... 6
Tablet major components ..................................................................................................................................... 7
Miscellaneous parts ............................................................................................................................................. 11
4 Removal and replacement preliminary requirements ..................................................................................... 13
Tools required ...................................................................................................................................................... 13
Service considerations ........................................................................................................................................ 13
Plastic parts ....................................................................................................................................... 13
Cables and connectors ...................................................................................................................... 13
Grounding guidelines ........................................................................................................................................... 14
Electrostatic discharge damage ....................................................................................................... 14
Packaging and transporting guidelines ......................................................................... 15
Workstation guidelines ................................................................................ 15
5 Removal and replacement procedures ........................................................................................................... 17
Tablet component replacement procedures ...................................................................................................... 17
HP Touchpoint Manager software (HP Pro Slate 10 EE G1 tablet models only) ................................................ 17
Unlocking the device and disabling Always On Remote Management (HP Pro Tablet 10 EE G1 tablet
models only) ........................................................................................................................................................ 17
Back cover ............................................................................................................................................................ 18
Battery ................................................................................................................................................................. 19
WWAN module ..................................................................................................................................................... 20
Rear-facing webcam ............................................................................................................................................ 22
Wireless antenna ................................................................................................................................................. 23
Sensor board ........................................................................................................................................................ 27
Display panel cable .............................................................................................................................................. 28
Power connector cable ........................................................................................................................................ 29
Front-facing webcam .......................................................................................................................................... 30
Transfer board ..................................................................................................................................................... 31
Speaker ................................................................................................................................................................ 33
System board ....................................................................................................................................................... 35
v
I/O cover ............................................................................................................................................................... 39
6 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 41
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 41
7 Specifications ............................................................................................................................................. 42
8 Backup and recovery .................................................................................................................................... 43
Backing up your information ............................................................................................................................... 43
Performing a system recovery ............................................................................................................................ 44
Changing the boot device order ........................................................................................................ 44
Using Windows Refresh or Windows Reset ...................................................................................... 44
9 Statement of memory volatility ................................................................................................................... 45
Nonvolatile memory usage ................................................................................................................................. 47
Questions and answers ....................................................................................................................................... 49
Using HP Sure Start (select models only) ........................................................................................................... 50
10 Power cord set requirements ...................................................................................................................... 51
Requirements for all countries ........................................................................................................................... 51
Requirements for specific countries and regions ............................................................................................... 51
11 Recycling .................................................................................................................................................. 53
Index ............................................................................................................................................................. 54
vi
1 Product description
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Product Name HP Pro Slate 10 EE G1 √
HP Pro Tablet 10 EE G1 √
Processor Intel® Atom™ Z3735F 1.83-GHz
processor (quad core)
Intel Atom Z3735G 1.83-GHz
processor (quad core)
Panel 10.1-in, (1280×800), WXGA,
AntiGlare (AG), ultraslim, lightemitting (LED) backlit, 10-point
IPS capacitive TouchScreen
display panel
Graphics Intel HD Graphics with universal
memory architecture (UMA)
Stylus Support for passive stylus with
2.2-mm tip
Stylus garage located on back
cover
Memory Memory integrated onto
system board
Support for the following
memory configurations:
●
2.0-GB, (4-Gbit, 256-MB ×
16 DDR3L, qty 4)
●
1.0-GB, (4-Gbit, 256-MB ×
16 DDR3L, qty 2)
√ √
√ √
√ √
√ √
√ √
Mass storage Embedded MultiMedia Card
(eMMC) NAND flash v 5.0, in
32.0- and 16.0-GB
configurations
Embedded MultiMedia Card
(eMMC) NAND flash v 5.0, in
64.0- and 32.0-GB
configurations
Audio and video Mono speaker, 2-W, 2-CC
chamber
One digital microphone
DTS Audio
5.0-MP, high-definition (HD),
auto-focus, rear-facing
webcam
√
√
√ √
1
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Audio and video (continued) 2.0-MP, fixed-focus front-
facing webcam
Sensor Accelerometer
eCompass
Wireless networking Integrated WLAN + Bluetooth
combination:
802.11 a\b\g\n 2×2 (Foxconn
T77H462, Broadcom
BCM43241) with two antennas;
Bluetooth class 1 (10-meter
range), Bluetooth 4.0+LE,
included with WLAN module;
support for Miracast
802.11 a\b\g\n 2×2 (Foxconn
T77H462) with two antennas;
Bluetooth class 1 (10-meter
range), Bluetooth 4.0+LE,
included with WLAN module;
support for Miracast
GPS for Android WLAN
configurations only:
GPS module and one antenna
Global WWAN module with
GPS:
3G (HSPA+) M.2 module, data
only, modem: Intel XMM6260,
Huawei, MU736
2 WWAN antennas
√ √
√ √
√
√
√
√ √
NFC antenna NFC antenna √
External expansion Integrated micro SD Card
Reader (available only on
tablet models with
WWAN capability)
Ports
Power requirements Supports a 2-cell, 28.49-WHr,
●
Audio: 3.5-mm
headphone/microphone
combo jack (supports
North America-type
headset only)
●
Micro HDMI port
●
Micro USB 2.0 AB type
port
●
Power connector
Li-ion battery (non-removable),
USB charging battery
Supports a 18-W (12-V/1.5-A)
AC adapter with DC plug and
localized cable plug support
√ √
√ √
√ √
2 Chapter 1 Product description
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Operating system Preinstalled: Android 4.4.4 √
Preinstalled:
●
Windows 8.1 Professional
32-bit
●
Windows 8.1 Professional
32-bit for Tablets
●
Windows 8.1 Professional
32-bit for Education
●
Windows 8.1 Professional
32-bit for Higher
Education Emerging
Markets
●
Windows 8.1 32-bit with
Bing for Tablets Chinese
(only available in the
People’s Republic of
China)
●
Windows 8.1 32-bit with
Bing for Tablets Emerging
Markets
●
Windows 8.1 32-bit with
Bing for Tablets
Multilingual
●
Windows 8.1 32-bit with
Bing and Office 365 for
Tablets (AFO) Emerging
Markets (OOC; only
available in the People’s
Republic of China)
●
Windows 8.1 32-bit with
Bing and Office 365 for
Tablets (AFO) Multilingual
(not available in Japan)
●
Windows 8.1 32-bit Small
Screen Touch with Office
Home and Student CPPP
(OOC; only available in the
People’s Republic of
China)
●
Windows 8.1 32-bit SST
with Office 365 (AFO)
Emerging Markets (OOC;
only available in the
People’s Republic of
China)
●
Windows 8.1 32-bit SST
with Office 365 (AFO) ML
(not available in Japan)
●
Windows 8.1 32-bit Small
Screen Chinese (OOC; only
available in the People’s
Republic of China)
√
3
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Operating system (continued) Preinstalled:
●
Windows 8.1 32-bit Small
Screen (OOC)
OSDVD: Not supported –
service only
DRDVD: Not supported –
service only
Restore USB: Not supported –
service only
Serviceability End user replaceable part: AC
adapter and Stylus pen
√
√ √
4 Chapter 1 Product description
2 External component identification
Item Component Item Component
(1) Power button (10) Micro SD Card Reader slot
(2) Microphone (11) Micro SIM slot
(3) Front-facing webcam (12) Micro HDMI jack
(4) WLAN antenna (13) Micro USB 2.0 port
(5) Rear-facing webcam (14) Power light
(6) WWAN antenna (15) Power button
(7) Volume up button (16) Speaker
(8) Volume down button (17) Stylus pen and location
(9) Audio-out (headphone)/Audio-in
(microphone) jack
5
3 Illustrated parts catalog
Locating the serial number, product number, and model number
The tablet serial number and product number of are located on the tablet back cover. This information may
be needed when travelling internationally or when contacting support.
6 Chapter 3 Illustrated parts catalog
Tablet major components
Item Component Spare part number
(1) Back cover (includes rear-facing webcam lens and shielding) 802824-001
(2) Battery, 2-cell, 28.49-WHr, LI (includes cable, stylus pen holder, and double-
sided adhesive)
(3) 2.0-MP front-facing webcam (includes cable and indicator LED) 802826-001
(4) Sensor board (does not include cable)
NOTE: The sensor board cable is included in the Cable Kit, spare part number
802835-001.
Antenna Kit (includes:)
(5a) WWAN auxiliary transceiver and cable
(5b) WWAN main transceiver and cable
802833-001
802828-001
Tablet major components 7
Item Component Spare part number
(6a) WLAN auxiliary transceiver and cable
(6b) WLAN main transceiver and cable
For use only on HP Pro Slate 10 EE G1 tablet models 803379-001
For use only on HP Pro Tablet 10 EE G1 tablet models 804221-001
(7) WWAN module:
Huawei MU736 HSPA+M.2 with GPS for use only on HP Pro Slate 10 EE G1 tablet models 801160-005
MU736 HS3110 Gen HSPA+m.2 with GPS for use only on HP Pro Tablet 10 EE G1
tablet models
(8) 5.0-MP, HD rear-facing webcam with auto-focus (includes cable and double-
sided adhesive)
(9) Speaker (includes speaker and cable) 802830-001
(10) Transfer board (includes cable) 802848-001
(11) Display panel cable – included in the Cable Kit, spare part number 802835-001.
(12) System board:
For use only on HP Pro Slate 10 EE G1 tablet models (all system boards equipped with the Android 4.4.4
operating system):
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, NFC, and
WWAN capability
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, NFC, and
GPS capability
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 16-GB of system storage, NFC, and
WWAN capability
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 16-GB of system storage, NFC, and
GPS capability
748599-005
802825-001
802838-001
802842-001
802837-001
802841-001
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, and
WWAN capability
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, and GPS capability
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 16-GB of system storage, and
WWAN capability
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 16-GB of system storage, and GPS capability
For use only on HP Pro Tablet 10 EE G1 tablet models:
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 64-GB of system storage, WWAN capability,
and the Windows 8 Professional operating system
8 Chapter 3 Illustrated parts catalog
802840-001
803396-001
802839-001
802843-001
803373-601
Item Component Spare part number
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 64-GB of system storage, WWAN capability,
and the Windows 8 Standard operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 64-GB of system storage, WWAN capability,
and a non-Windows 8 operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 64-GB of system storage, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 64-GB of system storage, and the Windows 8
Standard operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 64-GB of system storage, and a nonWindows 8 operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, WWAN capability,
and the Windows 8 Professional operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, WWAN capability,
and the Windows 8 Standard operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, WWAN capability,
and a non-Windows 8 operating system
803373-501
803373-001
803372-601
803372-501
803372-001
803371-601
803371-501
803371-001
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, and the Windows 8
Standard operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 2.0-GB of system memory, 32-GB of system storage, and a nonWindows 8 operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 64-GB of system storage, WWAN capability,
and the Windows 8 Professional operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 64-GB of system storage, WWAN capability,
and the Windows 8 Standard operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 64-GB of system storage, WWAN capability,
and a non-Windows 8 operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 64-GB of system storage, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 64-GB of system storage, and the Windows 8
Standard operating system
803370-601
803370-501
803370-001
803377-601
803377-501
803377-001
803376-601
803376-501
Tablet major components 9
Item Component Spare part number
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 64-GB of system storage, and a nonWindows 8 operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, WWAN capability,
and the Windows 8 Professional operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, WWAN capability,
and the Windows 8 Standard operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, WWAN capability,
and a non-Windows 8 operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, and the Windows 8
Standard operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem
with UMA memory, 1.0-GB of system memory, 32-GB of system storage, and a nonWindows 8 operating system
(13) Power connector cable 802829-001
(14) TouchScreen display panel assembly (includes TouchScreen board and cables and microphone)
803376-001
803375-601
803375-501
803375-001
803374-601
803374-501
803374-001
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Slate 10 EE
G1 tablet models equipped with WWAN capability
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Slate 10 EE
G1 tablet models not equipped with WWAN capability
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Tablet 10 EE
G1 tablet models equipped with WWAN capability
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Tablet 10 EE
G1 tablet models not equipped with WWAN capability
(15) I/O cover 802821-001
803619-001
802849-001
803618-001
802800-001
10 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Component Spare part number
18-W (12.0-V/1.5-A) non-PFC AC adapter:
For use only in Argentina 741855-001
For use only in Australia 741855-002
For use only in Brazil 741855-012
For use only in European countries and regions 741855-009
For use only in India 741855-005
For use only in North America 741855-008
For use only in the People’s Republic of China 741855-006
For use only in South Korea 741855-014
For use only in the United Kingdom and Singapore 741855-003
Cable Kit, includes:
●
Display panel cables (2)
●
Microphone
●
Sensor board cable
GPS module (includes cable) 803378-001
HP Pro 10 EE G1 Keyboard Base:
For use in Asia Pacific countries and regions 803030-371
For use in Brazil 803030-201
For use in English-speaking Canada 803030-DB1
For use in French-speaking Canada 803030-121
For use in Denmark, Finland, and Norway 803030-DH1
For use in Europe 803030-021
For use in France 803030-051
For use in Germany 803030-041
For use in India 803030-D61
For use in Japan 803030-291
802835-001
For use in Latin America 803030-161
For use in the People’s Republic of China 803030-AA1
For use in Saudi Arabia 803030-171
For use in South Korea 803030-AD1
For use in Switzerland 803030-BG1
For use in Taiwan 803030-AB1
For use in the United Kingdom and Singapore 803030-031
Miscellaneous parts 11
Component Spare part number
For use in the United States 803030-001
NFC antenna 802832-001
NFC module (includes cable) 802831-001
Screw Kit:
For use only on HP Pro Slate 10 EE G1 tablet models 802847-001
For use only on HP Pro Tablet 10 EE G1 tablet models 805304-001
Stylus pen 802822-001
12 Chapter 3 Illustrated parts catalog
4 Removal and replacement preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Magnetic screw driver
●
Phillips P0 screw driver
●
Plastic case utility tool
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the tablet, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the tablet.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or
seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables
tear easily.
Tools required 13
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its
life expectancy.
CAUTION: To prevent damage to the tablet when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in
this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
14 Chapter 4 Removal and replacement preliminary requirements
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screw drivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines 15
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be effective, the conductive must be worn in contact with
the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
16 Chapter 4 Removal and replacement preliminary requirements
5 Removal and replacement procedures
Tablet component replacement procedures
CAUTION: Tablet components described in this chapter should only be accessed by an authorized service
provider. Accessing these parts can damage the tablet and void the warranty.
This chapter provides removal and replacement procedures for authorized service provider only parts.
There are as many as 15 screws that must be removed, replaced, and/or loosened when servicing the tablet.
Make special note of each screw size and location during removal and replacement.
HP Touchpoint Manager software (HP Pro Slate 10 EE G1 tablet models only)
HP Touchpoint Manager (HPTM is a complete cloud-based solution for managing devices. Select HP Android
Slate tablets include persistent anti-theft technology that allows HP Touchpoint Manager to alert an IT
administrator that the device might be stolen.
If a supported device is reset to its factory state while the device is enrolled with an HP Touchpoint Manager
account, then an IT administrator is alerted that the device may have been stolen.
The IT administrator can then use the Lost Device Protection feature to locate, lock, sound an alarm, or erase
data from the device (see http://www.hptouchpointmanager.com). If the device is recovered, then the device
owner can launch HP Touchpoint Manager and sign in with their user-name and password to authenticate the
device and release it from anti-theft mode.
Unlocking the device and disabling Always On Remote
Management (HP Pro Tablet 10 EE G1 tablet models only)
HP Touchpoint Manager (HPTM) is a complete cloud-based solution for managing devices. For select HP
devices with the Windows operating system, the Always On Remote Management (AORM) feature is
automatically activated when HP Touchpoint Manager software is installed.
AORM can perform a secure BIOS level lock and can also securely erase internal drives (except for encrypted
self-encrypting drives). The HP Touchpoint Manager website (http://www.hptouchpointmanager.com)
provides access to the AORM lock feature. The device must be unlocked using an authorized PIN from the
same website before you can access HP Computer Setup and start the Windows operating system.
IMPORTANT: A service agent cannot retrieve the PIN from the HP Touchpoint Manager website. If a locked
device is returned for service, the agent must contact the customer to obtain the PIN to unlock the device. If a
PIN is not available, the entire system board must be replaced.
Before returning the device for service, be sure to unlock the device using the PIN from the HP Touchpoint
Manager website (http://www.hptouchpointmanager.com), and also disable the AORM feature in HP
Computer Setup.
To disable AORM:
1. Access HP Computer Setup (F10).
Tablet component replacement procedures 17
a. Turn on or restart the device, and then press esc while the “Press the ESC key for Startup Menu”
b. Press f10 to enter Computer Setup.
2. Select Advanced, and then select HP Touchpoint Manager Options.
3. Clear the Allow Activation check box.
4. Select Save changes and exit.
Back cover
Description Spare part number
Back cover (includes rear-facing webcam lens and shielding) 802824-001
TouchScreen display panel assembly (includes TouchScreen board and cables and microphone)
message is displayed at the bottom of the screen.
NOTE: If the BIOS is protected with an Administrator password, enter the password.
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Slate 10 EE G1
tablet models equipped with WWAN capability
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Slate 10 EE G1
tablet models not equipped with WWAN capability
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Tablet 10 EE G1
tablet models equipped with WWAN capability
10.1-in, LED, WUXGA, UWGA, AG display panel assembly for use only on HP Pro Tablet 10 EE G1
tablet models not equipped with WWAN capability
803619-001
802849-001
803618-001
802800-001
Before disassembling the tablet, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
Remove the back cover:
CAUTION: Before turning the display panel assembly upside down, make sure the work surface is clear of
tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display
panel assembly.
1. Place the tablet on a flat surface, display panel side down, with the docking connector toward you.
2. Open the I/O cover (1).
3. Remove the screw cover (2).
4. Remove the Torx5 TM2.0×4.7 screw (3) that secures the back cover to the display panel assembly.
18 Chapter 5 Removal and replacement procedures
5. Use the notch (4) inside the I/O area to release the back cover (5).
Reverse this procedure to install the back cover.
Battery
Description Spare part number
Battery, 2-cell, 28.49-WHr, LI (includes cable, stylus pen holder, and double-sided adhesive) 802833-001
Before removing the battery, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement
battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information.
To prevent loss of information, save your work or shut down the tablet through Windows before removing
the battery.
then shut it down through the operating system.
Remove the battery:
Battery 19
1. Disconnect the battery cable (1) from the system board.
2. Detach the battery (2) from the display panel assembly. (The battery is attached to the display
panel assembly with double-sided adhesive.)
3. Remove the battery.
Reverse this procedure to install the battery.
WWAN module
Description Spare part number
Huawei MU736 HSPA+M.2 with GPS for use only on HP Pro Slate 10 EE G1 tablet models 801160-005
MU736 HS3110 Gen HSPA+m.2 with GPS for use only on HP Pro Tablet 10 EE G1 tablet models 748599-005
Before removing the WWAN module, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement
battery provided by HP, or a compatible battery purchased from HP.
20 Chapter 5 Removal and replacement procedures
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To
prevent loss of information, save your work or shut down the tablet through Windows before removing the
battery.
Remove the WWAN module:
1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The #5/red WWAN antenna cable is connected to the WWAN module "Main" terminal. The #6/
blue WWAN antenna cable is connected to the WWAN module "Aux" terminal.
2. Remove the Phillips PM2.0×4.1 screw (2) that secures the WWAN module to the system board. (The
WWAN module tilts up.)
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch to prevent incorrect insertion.
4. Remove the WWAN module.
Reverse this procedure to install the WWAN module.
WWAN module 21
Rear-facing webcam
Description Spare part number
5.0-MP, HD rear-facing webcam with auto-focus (includes cable) 802825-001
Before removing the rear-facing webcam, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the rear-facing webcam:
1. Release the zero insertion force (ZIF) connector (1) to which the rear-facing webcam cable is attached,
and then disconnect the rear-facing webcam cable from the system board.
2. Release the rear-facing webcam (2) from the molding built into the display panel assembly.
3. Remove the rear-facing webcam and cable.
Reverse this procedure to install the rear-facing webcam.
22 Chapter 5 Removal and replacement procedures
Wireless antenna
Description Spare part number
Antenna Kit, includes WWAN antenna auxiliary and main cables and transceivers and WLAN antenna auxiliary and main cables and
transceivers
For use only on HP Pro Slate 10 EE G1 tablet models 803379-001
For use only on HP Pro Tablet 10 EE G1 tablet models 804221-001
Before removing the wireless antenna, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the wireless antenna:
1. Disconnect the WWAN auxiliary antenna cable (1) from the WWAN module auxiliary terminal.
2. Release the WWAN auxiliary antenna cable from the retention clips (2) built into the display
panel assembly.
Wireless antenna 23
3. Detach the WWAN auxiliary antenna transceiver (3) from the display panel assembly. (The WWAN
auxiliary antenna transceiver is attached to the display panel assembly with double-sided adhesive.)
4. Remove the WWAN auxiliary antenna cable and transceiver.
5. Disconnect the WWAN main antenna cable (1) from the WWAN module main terminal.
6. Release the WWAN main antenna cable from the retention clips (2) built into the display
panel assembly.
24 Chapter 5 Removal and replacement procedures
7. Detach the WWAN main antenna transceiver (3) from the display panel assembly. (The WWAN main
antenna transceiver is attached to the display panel assembly with double-sided adhesive.)
8. Remove the WWAN main antenna cable and transceiver.
9. Disconnect the WLAN main antenna cable (1) from the WLAN module main terminal.
10. Release the WLAN main antenna cable from the retention clips (2) built into the display panel assembly.
Wireless antenna 25
11. Detach the WLAN main antenna transceiver (3) from the display panel assembly. (The WLAN main
antenna transceiver is attached to the display panel assembly with double-sided adhesive.)
12. Remove the WLAN main antenna cable and transceiver.
13. Disconnect the WLAN auxiliary antenna cable (1) from the WLAN module auxiliary terminal.
26 Chapter 5 Removal and replacement procedures
14. Detach the WLAN auxiliary antenna transceiver (2) from the display panel assembly. (The WLAN
auxiliary antenna transceiver is attached to the display panel assembly with double-sided adhesive.)
15. Remove the WLAN auxiliary antenna cable and transceiver.
Reverse this procedure to install the wireless antennas.
Sensor board
Description Spare part number
Sensor board (includes cable and double-sided adhesive) 802828-001
Before removing the sensor board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the sensor board:
Sensor board 27
1. Release the ZIF connector (1) to which the sensor board cable is attached, and then disconnect the
sensor board cable from the system board.
2. Detach the sensor board cable (2) from the display panel assembly. (The sensor board cable is attached
to the display panel assembly with double-sided adhesive.)
3. Detach the sensor board (3) from the display panel assembly. (The sensor board is attached to the
display panel assembly with double-sided adhesive.)
4. Remove the sensor board and cable.
Reverse this procedure to install the sensor board.
Display panel cable
NOTE: The display panel cable is included in the Cable Kit, spare part number 802835-001.
Before removing the display panel cable, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the display panel cable:
28 Chapter 5 Removal and replacement procedures
1. Release the ZIF connector (1) to which the display panel cable cable is attached, and then disconnect
the display panel cable from the display panel assembly.
2. Release the ZIF connector (2) to which the display panel cable is attached, and then disconnect the
display panel cable from the system board.
3. Remove the display panel cable (3).
Reverse this procedure to install the display panel cable.
Power connector cable
Description Spare part number
Power connector cable 802829-001
Before removing the power connector cable, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the power connector cable:
Power connector cable 29
1. Disconnect the power connector cable (1) from the system board.
2. Release the power connector cable from the retention clip (2) built into the display panel assembly.
3. Remove the two Phillips PM2.0×4.1 screws (3) that secure the power connector to the display
panel assembly.
4. Remove the power connector cable (4).
Reverse this procedure to install the power connector cable.
Front-facing webcam
Description Spare part number
Front-facing webcam (includes cable) 802826-001
Before removing the front-facing webcam, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the front-facing webcam:
30 Chapter 5 Removal and replacement procedures
1. Release the ZIF connector (1) to which the front-facing webcam cable is attached, and then disconnect
the front-facing webcam cable from the system board.
2. Remove the Phillips PM2.0×4.1 screw (2) that secures the front-facing webcam to the display
panel assembly.
3. Remove the front-facing webcam (3).
Reverse this procedure to install the front-facing webcam.
Transfer board
Description Spare part number
Transfer (includes cable and double-sided adhesive) 802848-001
Before removing the transfer board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the transfer board:
Transfer board 31
1. Detach the TouchScreen board (1) from the display panel assembly. (The TouchScreen board is
attached to the display panel assembly with double-sided adhesive.)
2. Release the ZIF connector (2) to which the transfer board cable is attached, and then disconnect the
transfer board cable from the system board.
3. Detach the transfer board cable (3) from the display panel assembly. (The transfer board cable is
attached to the display panel assembly with double-sided adhesive.)
4. Remove the three Phillips PM2.0×4.1 screws (4) that secure the transfer board to the display
panel assembly.
5. Remove the transfer board (5).
6. Remove the transfer board and cable.
Reverse this procedure to install the transfer board.
32 Chapter 5 Removal and replacement procedures
Speaker
Description Spare part number
Speaker (includes cable) 802830-001
Before removing the speaker, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the speaker:
1. Detach the TouchScreen board (1) from the display panel assembly. (The TouchScreen board is
2. Disconnect the speaker cable (2) from the system board.
3. Release the speaker cable (3) from the retention clips built into the display panel assembly.
then shut it down through the operating system.
attached to the display panel assembly with double-sided adhesive.)
4. Remove the Phillips PM2.0×4.1 screw (4) that secures the speaker to the display panel assembly.
Speaker 33
5. Remove the speaker (5).
6. Remove the speaker and cable.
Reverse this procedure to install the speaker.
34 Chapter 5 Removal and replacement procedures
System board
Description Spare part number
For use only on HP Pro Slate 10 EE G1 tablet models (all system boards equipped with the Android 4.4.4 operating system):
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, NFC, and WWAN capability
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, NFC, and GPS capability
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 16-GB of system storage, NFC, and WWAN capability
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 16-GB of system storage, NFC, and GPS capability
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, and WWAN capability
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, and GPS capability
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 16-GB of system storage, and WWAN capability
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, and 16-GB of system storage, and GPS capability
For use only on HP Pro Tablet 10 EE G1 tablet models:
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 64-GB of system storage, WWAN capability, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 64-GB of system storage, WWAN capability, and the Windows 8
Standard operating system
802838-001
802842-001
802837-001
802841-001
802840-001
803396-001
802839-001
802843-001
803373-601
803373-501
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 64-GB of system storage, WWAN capability, and a non-Windows 8
operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 64-GB of system storage, and the Windows 8 Professional
operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 64-GB of system storage, and the Windows 8 Standard
operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 64-GB of system storage, and a non-Windows 8 operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, WWAN capability, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, WWAN capability, and the Windows 8
Standard operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, WWAN capability, and a non-Windows 8
operating system
803373-001
803372-601
803372-501
803372-001
803371-601
803371-501
803371-001
System board 35
Description Spare part number
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, and the Windows 8 Professional
operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, and the Windows 8 Standard
operating system
Equipped with an Intel Atom Z3735F 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 2.0-GB of system memory, 32-GB of system storage, and a non-Windows 8 operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 64-GB of system storage, WWAN capability, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 64-GB of system storage, WWAN capability, and the Windows 8
Standard operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 64-GB of system storage, WWAN capability, and a non-Windows 8
operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 64-GB of system storage, and the Windows 8 Professional
operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 64-GB of system storage, and the Windows 8 Standard
operating system
803370-601
803370-501
803370-001
803377-601
803377-501
803377-001
803376-601
803376-501
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 64-GB of system storage, and a non-Windows 8 operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, WWAN capability, and the Windows 8
Professional operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, WWAN capability, and the Windows 8
Standard operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, WWAN capability, and a non-Windows 8
operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, and the Windows 8 Professional
operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, and the Windows 8 Standard
operating system
Equipped with an Intel Atom Z3735G 1.83-GHz processor (quad core), a graphics subsystem with UMA
memory, 1.0-GB of system memory, 32-GB of system storage, and a non-Windows 8 operating system
Before removing the system board, follow these steps:
803376-001
803375-601
803375-501
803375-001
803374-601
803374-501
803374-001
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
36 Chapter 5 Removal and replacement procedures
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
Remove the system board:
1. Disconnect the following cables from the system board:
(1) GPS antenna cable
(2) Front-facing webcam cable (see Front-facing webcam on page 30)
(3) Sensor board cable (see Sensor board on page 27)
(4) WLAN antenna cables
(5) Microphone cable
(6) Rear-facing webcam cable (see Rear-facing webcam on page 22)
System board 37
2. Disconnect the following cables from the system board:
(1) Transfer board cable (see Transfer board on page 31)
(2) TouchScreen board cable
(3) Power connector cable (see Power connector cable on page 29)
(4) Display panel cable (see Display panel cable on page 28)
(5) Speaker cable (see Speaker on page 33)
3. Remove the six Phillips PM2.0×4.1 screws (1) that secure the system board to the
display panel assembly.
38 Chapter 5 Removal and replacement procedures
4. Remove the system board (2).
Reverse this procedure to install the system board.
I/O cover
Description Spare part number
I/O cover 802821-001
Before removing the I/O cover, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see Back cover on page 18).
5. Disconnect the battery cable from the system board (see Battery on page 19).
6. Remove the system board (see System board on page 35).
Remove the I/O cover:
1. Release the I/O cover retention tabs from the openings in the display panel assembly.
then shut it down through the operating system.
I/O cover 39
2. Remove the I/O cover.
Reverse this procedure to install the I/O cover.
40 Chapter 5 Removal and replacement procedures
6 Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the
operating system so that it can isolate hardware failures from issues that are caused by the operating
system or other software components.
To start HP PC Hardware Diagnostics (UEFI):
1. Turn off the tablet.
2. Press and hold the Power and Volume down buttons at the same time until the tablet turns on and
“Esc…pause at startup” is displayed at the bottom of the screen.
The Startup menu is displayed.
3. Select System Diagnostics.
4. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the
on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics home page— Provides access to the latest UEFI version
1. Go to http://hp.com/go/techcenter/pcdiags.
2. Tap the UEFI Download link, and then select Run.
Option 2: Support and Drivers pages—Provide downloads for a specific product for earlier and later
versions
1. Go to http://www.hp.com.
2. Tap Support, located at the top of the page, and then tap Download Drivers.
3. In the text box, enter the product name, and then tap Go.
– or –
Tap Find Now to let HP automatically detect your product.
4. In the Diagnostic section, tap HP UEFI Support Environment.
– or –
Tap Download, and then select Run.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 41
7 Specifications
Metric U.S.
Dimensions (landscape orientation)
Width 28.0 cm 11.02 in
Height 18.2 cm 7.17 in
Thickness 1.4 cm 0.57 in
Weight (lowest weight configuration) 0.90 g 1.98 lb
Input power
The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100—
240 V, 50/60 Hz, 0.3-1.0 A.
NOTE: The HP 12V dc @ 1.5A - 18W adapter included with your tablet is recommended for charging the tablet.
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating ‑20°C to 60°C ‑4°F to 140°F
Relative humidity (non-condensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft
Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of
temperatures.
42 Chapter 7 Specifications
8 Backup and recovery
To protect your information, use Windows backup and restore utilities to back up individual files and folders,
back up your entire hard drive, , or create system restore points. In case of system failure, you can use the
backup files to restore the contents of your tablet.
1.
Tap , and then tap the search box.
2. In the search box, type restore, and then select from the list of displayed options.
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in
Windows Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for later
use.
NOTE: Windows includes the User Account Control feature to improve the security of your tablet. You may
be prompted for your permission or password for tasks such as installing software, running utilities, or
changing Windows settings. For more information, see Windows Help and Support.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair
media and your initial backup immediately after initial system setup. As you add new software and data files,
you should continue to back up your system on a regular basis to maintain a reasonably current backup.
For more information on the Windows backup features, see Windows Help and Support.
Backing up your information 43
Performing a system recovery
In case of system failure or instability, the tablet provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you have
previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent
Windows from starting correctly.
NOTE: If you are unable to boot (start up) your tablet, contact support.
Changing the boot device order
To change the boot order so that you can boot from an external device:
NOTE: An external flash drive is required to perform this procedure.
1. If possible, back up all personal files.
2. Shut down the tablet.
3. Connect the external flash drive.
4. Turn off the tablet.
5. Press and hold the Power and Volume down buttons at the same time until the tablet turns on and
“Esc…pause at startup” is displayed at the bottom of the screen.
The Startup menu is displayed.
6. Tap F9 Boot Options.
7. Select the external flash drive as the boot device.
8. Restart the tablet.
Using Windows Refresh or Windows Reset
When your tablet is not working properly and you need to regain system stability, the Windows Refresh
option allows you to start fresh and keep what is important to you.
The Windows Reset option allows you to perform detailed reformatting of your tablet, or remove personal
information before you give away or recycle your tablet. For more information on these features, see
Windows Help and Support.
44 Chapter 8 Backup and recovery
9 Statement of memory volatility
The purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business
Notebook PCs. This chapter also provides general instructions for restoring nonvolatile memory that can
contain personal data after the system has been powered off and the hard drive has been removed.
HP Business Notebook PC products that use Intel®-based or AMD®-based system boards contain volatile DDR
memory. The amount of nonvolatile memory present in the system depends upon the system configuration.
Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally
shipped from HP, assuming that no subsequent modifications have been made to the system and assuming
that no applications, features, or functionality have been added to or installed on the system.
Following system shutdown and removal of all power sources from an HP Business Notebook PC system,
personal data can remain on volatile system memory (DIMMs) for a finite period of time and will also remain
in nonvolatile memory. Use the steps below to remove personal data from the notebook PC, including the
nonvolatile memory found in Intel-based and AMD-based system boards.
NOTE: If your tablet has a keyboard base, connect to the keyboard base before beginning steps in this
chapter.
1. Follow steps (a) through (j) below to restore the nonvolatile memory that can contain personal data.
Restoring or reprogramming nonvolatile memory that does not store personal data is neither necessary
nor recommended.
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
NOTE: If the system has a BIOS administrator password, enter the password at the prompt.
b. Select Main, select Restore Defaults, and then select Yes to load defaults.
c. Select the Security menu, select Restore Security Level Defaults, and then select Yes to restore
security level defaults.
d. If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu.
Select System IDs, and then select Asset Tracking Number. Clear the tag, and then make the
selection to return to the prior menu.
e. If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Tools
under the Utilities menu. Select Hard Drive Tools, select DriveLock, then uncheck the checkbox
for DriveLock password on restart. Select OK to proceed.
f. If an Automatic DriveLock password is set, select the Security menu, scroll down to Hard Drive
Tools under the Utilities menu. Select Hard Drive Tools, scroll down to Automatic DriveLock,
then select the desired hard drive and disable protection. At the automatic drive lock warning
screen, select Yes to continue. Repeat this procedure if more than one hard drive has an Automatic
DriveLock password.
g. Select the Main menu, and then select Reset BIOS Security to factory default. Click Yes at the
warning message.
h. Select the Main menu, select Save Changes and Exit, select Yes to save changes and exit, and
then select Shutdown.
45
i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint reader,
one or two prompts will appear—one to clear the TPM and the other to Reset Fingerprint Sensor;
press or tap F1 to accept or F2 to reject.
j. Remove all power and system batteries for at least 24 hours.
2. Complete one of the following:
●
Remove and retain the storage drive.
– or –
●
Clear the drive contents by using a third party utility designed to erase data from an SSD.
– or –
●
Clear the contents of the drive by using the following BIOS Setup Secure Erase command option
steps:
IMPORTANT: If you clear data using Secure Erase, it cannot be recovered.
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
b. Select the Security menu and scroll down to the Utilities menu.
c. Select Hard Drive Tools.
d. Under Utilities, select Secure Erase, select the hard drive storing the data you want to clear, and
then follow the on-screen instructions to continue.
– or –
●
Clear the contents of the drive by using the following Disk Sanitizer command steps:
IMPORTANT: If you clear data using Disk Sanitizer, it cannot be recovered.
NOTE: The amount of time it takes for Disk Sanitizer to run can take several hours. Plug the
computer into an AC outlet before starting.
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
b. Select the Security menu and scroll down to the Utilities menu.
c. Select Hard Drive Tools.
d. Under Utilities, select Disk Sanitizer, select the hard drive holding the data you want to clear, and
then follow the on-screen instructions to continue.
46 Chapter 9 Statement of memory volatility
Nonvolatile memory usage
Non Volatile
Memory Type
HP Sure Start
flash (select
models only)
Real Time Clock
(RTC) battery
backed-up CMOS
configuration
memory (CMOS)
Controller (NIC)
EEPROM
Amount (Size) Does this
2 MBytes No Yes Provides
256 bytes No Yes Stores system
64 KBytes
(not customer
accessible)
memory
store
customer
data?
No Yes Store NIC
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
protected
backup of
critical System
BIOS code, EC
firmware, and
critical PC
configuration
data for select
platforms that
support HP
Sure Start.
date and time
and noncritical
data.
configuration
and NIC
firmware.
How is data input into this
memory?
Data cannot be written to this
device via the host processor.
The content is managed
solely by the HP Sure Start
Embedded Controller.
RTC battery backed-up CMOS
is programmed using the
Computer Setup (BIOS), or
changing the Microsoft
Windows date & time.
NIC EEPROM is programmed
using a utility from the NIC
vendor that can be run from
DOS.
How is this memory write
protected?
This memory is protected
by the HP Sure Start
Embedded Controller.
This memory is not writeprotected.
A utility is required to
write data to this memory
and is available from NIC
vendor. Writing data to
this ROM in an
inappropriate manner will
render the NIC nonfunctional.
DIMM Serial
Presence Detect
(SPD)
configuration data
System BIOS 4 to 5 MBytes Yes Yes Store system
Intel Management
Engine Firmware
(present in only
256 bytes per
memory
module, 128
bytes
programmabl
e (not
customer
accessible)
1.5 MBytes or
5 MBytes
No Yes Stores memory
module
information.
BIOS code and
PC
configuration
data.
Yes Yes Stores
Management
Engine Code,
DIMM SPD is programmed by
the memory vendor.
System BIOS code is
programmed at the factory.
Code is updated when the
system BIOS is updated.
Configuration data and
settings are input using the
Computer Setup (BIOS) or a
custom utility.
Management Engine Code is
programmed at the factory.
Code is updated via Intel
Data cannot be written to
this memory when the
module is installed in a
PC. The specific writeprotection method varies
by memory vendor.
A utility is required for
writing data to this
memory and is available
on the HP website; go to
http://www.hp.com/
support, and select your
country. Select Drivers &
Downloads, and then
follow the on-screen
instructions.
NOTE: Writing data to
this ROM in an
inappropriate manner can
render the PC nonfunctional.
The Intel chipset is
configured to enforce
hardware protection to
Nonvolatile memory usage 47
Non Volatile
Memory Type
Amount (Size) Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
How is data input into this
memory?
How is this memory write
protected?
specific ZBook and
EliteBook models.
For more
information, go to
http://www.hp.com/
support, and
select your
country. Select
Drivers &
Downloads, and
then follow the
on-screen
instructions.)
Bluetooth flash 2Mbit No Yes Stores
802.11 WLAN
EEPROM
4 Kbit to 8
Kbit
No Yes Stores
Settings,
Provisioning
Data and iAMT
third-party data
store.
Bluetooth
configuration
and firmware.
configuration
and calibration
data.
secure firmware update
utility. Unique Provisioning
Data can be entered at the
factory or by an administrator
using the Management Engine
(MEBx) setup utility. The third
party data store contents can
be populated by a remote
management console or local
applications that have been
registered by an
administrator to have access
to the space.
Bluetooth flash is
programmed at the factory.
Tools for writing data to this
memory are not publicly
available but can be obtained
from the silicon vendor.
802.11 WLAN EEPROM is
programmed at the factory.
Tools for writing data to this
memory are not made public.
block all direct read/write
access to this area. An
Intel utility is required for
updating the firmware.
Only firmware updates
digitally signed by Intel
can be applied using this
utility.
A utility is required for
writing data to this
memory and is made
available through newer
versions of the driver
whenever the flash
requires an upgrade.
A utility is required for
writing data to this
memory and is typically
not made available to the
public unless a firmware
upgrade is necessary to
address a unique issue.
Webcam 64K bit No Yes Store webcam
configuration
and firmware.
Fingerprint
Reader
512 KByte
flash
Yes Yes Stores
fingerprint
templates.
Webcam memory is
programmed using a utility
from the device manufacturer
that can be run from
Windows.
Fingerprint reader memory is
programmed by user
enrollment in HP ProtectTools
Security Manager.
A utility is required for
writing data to this
memory and is typically
not made available to the
public unless a firmware
upgrade is necessary to
address a unique issue.
Only a digitally signed
application can make the
call to write to the flash.
48 Chapter 9 Statement of memory volatility
Questions and answers
1. How can the BIOS settings be restored (returned to factory settings)?
IMPORTANT: Restore defaults does not securely erase any data on your hard drive. See question and
answer 6 for steps to securely erase data.
Restore defaults does not reset the Customer Secure Boot key. See question and answer 7 for
information about resetting the key.
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
b. Select Main, and then select Restore defaults.
The Unified Extensible Firmware Interface (UEFI) BIOS an industry-standard software interface
between the platform firmware and an operating system (OS). It is a replacement for the older
BIOS architecture, but supports much of the legacy BIOS functionality.
Like the legacy BIOS, the UEFI BIOS provides an interface display the system information,
configuration settings, and change the configuration of your computer before an OS is loaded.
BIOS is provides a secure run-time environment that supports a Graphic User Interface (GUI). In
this environment, you can use either a pointing device (Touchscreen, TouchPad, pointing stick, or
USB mouse) or the keyboard to navigate and make menu and configuration selections. The UEFI
BIOS also contains basic system diagnostics.
The UEFI BIOS provides functionality beyond that of the legacy BIOS. In addition the UEFI BIOS
works to initialize the computer’s hardware before loading and executing the OS, the run-time
environment allows the loading and execution of software programs from storage devices to
provide more functionality, such as advanced hardware diagnostics (with the ability to display
more detailed system information) and advanced firmware management and recovery software.
c. Follow the on-screen instructions.
The UEFI BIOS resides on a flash memory chip. A utility is required to write to the chip.
d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions.
2. What is a UEFI BIOS, and how is it different from a legacy BIOS?
3. Where does the UEFI BIOS reside?
4. What kind of configuration data is stored on the DIMM Serial Presence Detect (SPD) memory
module? How would this data be written?
The DIMM SPD memory contains information about the memory module, such as size, serial number,
data width, speed/timing, voltage, and thermal information. This information is written by the module
manufacturer and stored on an EEPROM. This EEPROM cannot be written to when the memory module is
installed in a PC. Third-party tools do exist that can write to the EEPROM when the memory module is
not installed in a PC. Various third-party tools are available to read SPD memory.
5. What is meant by “Restore the nonvolatile memory found in Intel-based system boards”?
This message relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC
configuration data.
6. How can the BIOS security be reset to factory defaults and data erased?
IMPORTANT: Resetting will result in the loss of information. These steps will not reset a Customer
Secure Boot Key.
See question and answer 7 for information about resetting the key.
Questions and answers 49
a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
b. Select Main, and then select Reset BIOS Security to Factory Default.
c. Follow the on-screen instructions.
d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions.
7. How can the Customer Secure Boot Key be reset?
Secure Boot is a feature to ensure that only authenticated code can start on a platform. If you enabled
Secure Boot and created a Customer Secure Boot Key, simply disabling Secure Boot will not clear the
keys. You must also select to clear the Secure Boot Keys. Use the same procedure you used to create
the Secure Boot Keys, but make the selection to clear or delete all Secure Boot Keys.
Using HP Sure Start (select models only)
Select computer models are configured with HP Sure Start, a technology that continuously monitors your
computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start
restores the BIOS to its previously safe state, without user intervention. Those select computer models ship
with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most
users can use the HP Sure Start default configuration. The default configuration can be customized by
advanced users.
To access the latest documentation on HP Sure Start, go to http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then follow the on-screen instructions.
50 Chapter 9 Statement of memory volatility
10 Power cord set requirements
The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts
AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the tablet meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region
where the tablet is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of
125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the tablet.
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
The People's Republic of China COC 5
South Korea EK 4
Requirements for all countries 51
Country/region Accredited agency Applicable note number
Sweden CEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
The United Kingdom BSI 1
The United States UL 2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must
be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
52 Chapter 10 Power cord set requirements
11 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the
battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/
recycle.
53
Index
A
AC adapter, spare part numbers 11
antenna
location 5
removal 23
spare part numbers 7, 23
Antenna Kit, spare part numbers 7,
23
audio, product description 1, 2
audio-in jack 5
audio-out jack 5
B
back cover
removal 18
spare part number 7, 18
battery
removal 19
spare part number 7, 19
buttons
power 5
volume down 5
volume up 5
C
Cable Kit, spare part number 11
cables, service considerations 13
Card Reader slot 5
connectors, service considerations
13
D
display panel assembly, spare part
numbers 10, 18
display panel cable
removal 28
spare part number 8, 28
display panel, product description 1
E
electrostatic discharge 14
equipment guidelines 16
external expansion, product
description 2
F
front-facing webcam
location 5
removal 30
spare part number 7, 30
G
GPS module, spare part number 11
graphics, product description 1
grounding guidelines 14
guidelines
equipment 16
grounding 14
packaging 15
transporting 15
workstation 15
H
HDMI jack 5
headphone jack 5
HP PC Hardware Diagnostics (UEFI),
downloading 41
HP Pro 10 EE G1 Keyboard Base,
spare part numbers 11
I
I/O cover
removal 39
spare part number 10, 39
J
jacks
audio-in 5
audio-out 5
headphone 5
microphone 5
M
mass storage device, product
description 1
memory module, product
description 1
microphone
location 5
product description 1, 2
microphone jack 5
model name 1
N
NFC antenna, product description 2
NFC antenna, spare par number 12
NFC module, spare part number 12
O
operating system, product
description
P
packaging guidelines 15
plastic parts, service
considerations 13
ports
product description 2
USB 2.0 5
power button 5
power connector cable
removal 29
spare part number 10, 29
power cord, set requirements 51
power light 5
power requirements, product
description 2
processor, product description 1
product description
audio 1, 2
display panel 1
external expansion 2
graphics 1
mass storage 1
memory module 1
microphone 1, 2
NFC antenna 2
operating system 3, 4
ports 2
power requirements 2
processors 1
product name 1
sensor 2
serviceability 4
stylus 1
3, 4
54 Index
video 1, 2
wireless networking 2
product name 1
R
rear-facing webcam
location 5
removal 22
spare part number 8, 22
Recovery 44
Refresh 44
S
Screw Kit, spare part numbers 12
sensor board
removal 27
spare part number 7, 27
sensor, product description 2
service considerations
cables 13
connectors 13
plastic parts 13
serviceability, product description 4
SIM slot 5
speaker
location 5
removal 33
spare part number 8, 33
stylus pen
location 5
product description 1
spare part number 12
system board
removal 35
spare part numbers 8, 35
volume down button 5
volume up button 5
W
webcam
removal 22, 30
spare part numbers 7, 8, 22, 30
Windows Recovery 44
Windows Refresh 44
wireless antenna
location 5
removal 23
spare part numbers 7, 23
wireless networking, product
description 2
WLAN antenna
location 5
removal 23
spare part numbers 23
workstation guidelines 15
WWAN antenna
location 5
removal 23
spare part numbers 23
WWAN module
removal 20
spare part numbers 8, 20
T
tablet
major components 7
specifications 42
tools required 13
transfer board
removal 31
spare part number 8, 31
transporting guidelines 15
U
USB 2.0 port 5
V
video, product description 1, 2
Index 55
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