Hewlett-Packard ProBook x360 11 G1 Service manual

HP ProBook x360 11 G1 Education Edition
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2016 HP Development Company, L.P.
Product notice
Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and Pentium are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows 10. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 10 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: December 2016
Document Part Number: 903906-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Illustrated parts catalog ................................................................................................................................ 3
Service label ........................................................................................................................................................... 3
Computer major components ................................................................................................................................ 5
Display assembly subcomponents ...................................................................................................................... 10
Miscellaneous parts ............................................................................................................................................. 11
3 Removal and replacement preliminary requirements ..................................................................................... 13
Tools required ...................................................................................................................................................... 13
Service considerations ......................................................................................................................................... 13
Plastic parts ....................................................................................................................................... 13
Cables and connectors ...................................................................................................................... 14
Drive handling ................................................................................................................................... 14
Grounding guidelines ........................................................................................................................................... 15
Electrostatic discharge damage ........................................................................................................ 15
Packaging and transporting guidelines .......................................................................... 16
Workstation guidelines ................................................................................ 16
4 Removal and replacement procedures ........................................................................................................... 18
Component replacement procedures .................................................................................................................. 18
Keyboard/top cover ........................................................................................................................... 18
TouchPad cable .................................................................................................................................. 22
TouchPad ........................................................................................................................................... 23
Second webcam ................................................................................................................................. 25
Battery ............................................................................................................................................... 27
Solid-state drive ................................................................................................................................ 28
WLAN module .................................................................................................................................... 29
RTC battery ........................................................................................................................................ 31
Speakers ............................................................................................................................................ 32
Audio board ....................................................................................................................................... 33
System board .................................................................................................................................... 34
Heat sink ............................................................................................................................................ 37
Display assembly ............................................................................................................................... 38
v
5 Using Setup Utility (BIOS) ............................................................................................................................. 51
Starting Setup Utility (BIOS) ................................................................................................................................ 51
Updating Setup Utility (BIOS) .............................................................................................................................. 51
Determining the BIOS version ........................................................................................................... 51
Downloading a BIOS update .............................................................................................................. 52
6 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 53
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 53
7 Specications .............................................................................................................................................. 55
Computer specications ...................................................................................................................................... 55
8 Backing up, restoring, and recovering ........................................................................................................... 57
Creating recovery media and backups ................................................................................................................ 57
Creating HP Recovery media (select products only) ......................................................................... 57
Using Windows tools ........................................................................................................................................... 58
Restore and recovery ........................................................................................................................................... 59
Recovering using HP Recovery Manager ........................................................................................... 59
What you need to know before you get started ............................................................. 59
Using the HP Recovery partition (select products only) ................................................. 60
Using HP Recovery media to recover .............................................................................. 60
Changing the computer boot order ................................................................................ 61
Removing the HP Recovery partition (select products only) ......................................... 62
9 Power cord set requirements ........................................................................................................................ 63
Requirements for all countries ............................................................................................................................ 63
Requirements for specic countries and regions ................................................................................................ 63
10 Recycling .................................................................................................................................................. 65
Index ............................................................................................................................................................. 66
vi

1 Product description

Category Description
Product Name HP ProBook x360 11 G1 Education Edition
Processors Intel® Pentium™ N4200 1.10-GHz (turbo up to 2.50-GHz) processor (750-MHz FSB, 2.0-MB L2 cache,
quad core, 6 W)
Intel Celeron™ N3350 1.10-GHz (turbo up to 2.40-GHz) processor (650-MHz FSB, 2.0-MB L2 cache, dual core, 6 W)
Chipset Integrated soldered-on-circuit (SoC)
Graphics Intel universal memory architecture (UMA)
Support for DirectX 12
Panel 11.6-in, high-denition (HD) (1366×768), light-emitting diode (LED), SVA, EDP, slim, 220N,
TouchScreen display with air-bonding; 16:9 ultra wide aspect ratio
11.6-in, HD, AntiGlare (AG) (1366×768), light-emitting diode (LED), SVA, EDP, slim, 220N, non­TouchScreen display; 16:9 ultra wide aspect ratio
Memory module Support for DDR3-1600 dual channel
Supports up to 4-GB maximum on-board system memory
Support for up to 8-GB maximum system memory in the following congurations:
8192-MB: (256 MB × 16 × 16 pieces)
4096-MB: (256 MB × 16 × 8 pieces)
2048-MB: (256 MB × 16 × 4 pieces; only allowed on computer models equipped with an Intel Celeron processor, no HPSP v2 and no NPRM)
Storage eMMC: Support for 64-GB eMMC storage
Solid-state drive: Support for 256- and 128-GB SATA-3 solid-state drives (not available on
computer models equipped with eMMC storage)
Audio and video Front-facing webcam: 1-MP HD @ 1280×720p
Second webcam: 2-MP full high-denition (FHD) @ 1920×1080p
Integrated dual digital microphones
HP HD audio
Dual speakers
Conexant CX7700
Ethernet Realtek PCIe GbE Family Controller 10/100/1000 (RTL8111HSH)
Wireless
External media cards Micro-Secure Digital (SD®) media reader slot
Ports
Integrated wireless local area network (WLAN) options by way of wireless module
Two built-in WLAN antennas
Support for the Intel Dual Band Wireless AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro)
Audio-in (mono microphone)/audio-out (stereo headphone) combination
1
Category Description
Ports (continued)
Keyboard/pointing devices Full-sized, chiclet-style keyboard
Pen input
Power requirements Support for 65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) and 65-W HP Smart AC adapter (non-
Security Support for security cable lock
AC Smart Pin adapter plug
HDMI v1.4b supporting up to 3840×2160 @ 30-Hz
USB 3.1 Gen 1 port with Type-A connector (2)
USB 3.1 port with Type-C connector
ClickPad requirements:
Multitouch gestures enabled
Support for Windows 10 trackpad gestures
Taps enabled as default
Available only on computer models equipped with a TouchScreen display assembly
Wacom AES pen
Support for no pen option
PFC, RC, 4.5-mm) with C5 receptacle, 1.83-meter (6.00-feet) and C5 receptacle, 1.00-meter (3.28­feet) power cord
Support for a 3-cell, 41-WHr, 3.615-AHr, Li-ion battery
Support for Trusted Platfom Module (TPM) 2.0 discrete
Operating system Preinstalled:
Windows 10 Home 64-bit
Windows 10 Professional 64-bit StF MSNA (only on computer models with system memory of 4-GB or less and system storage equal to or less than 128-GB [solid-state drive or eMMC])
Windows 10 Professional 64-bit StF MSNA EM (only on computer models with system memory of 4-GB or less and system storage equal to or less than 128-GB [solid-state drive or eMMC])
Windows 10 Professional 64-bit StF MSNA Standard
Windows 10 Professional 64-bit StF MSNA Strategic (only on computer models with system memory of 4-GB or less and system storage equal to or less than 128-GB [solid-state drive or eMMC])
Restore media–DRDVD: Windows 10 Professional 64-bit (For service and/or purchase only)
Restore media–RS1 OSDVD: Windows 10 Professional 64-bit (For service and/or purchase only)
Web support OS: Windows 10 Enterprise 64-bit Web Support
Certied: Microsoft WHQL and Windows 10 Enterprise 64-bit LTSB
Serviceability End user replaceable part: AC adapter and pen
2 Chapter 1 Product description

2 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions.

Service label

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of
the computer, inside the battery bay, under the service door, or on the back of the display.
Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.
The service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on the computer.
Item Description Function
(1) Serial number (s/n) This is an alphanumeric identier that is unique to
each product.
(2) Part number/Product number (p/n) This number provides specic information about
the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(3) Warranty period This number describes the duration of the warranty
period for the computer.
(4) Model description This is the alphanumeric identier used to locate
documents, drivers, and support for the computer.
Service label 3
Component
(1) HP product name (select products only)
(2) Model name (select products only)
(3) Product number
(4) Serial number
(5) Warranty period
Regulatory label(s)—Provide(s) regulatory information about the computer.
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
4 Chapter 2 Illustrated parts catalog

Computer major components

Computer major components 5
Item Component Spare part number
(1) Display assembly: The TouchScreen display is spared only as an entire assembly. The non-TouchScreen display is spared
at the subcomponent level. For more non-TouchScreen display assembly spare part information, see Display assembly
subcomponents on page 10.
11.6-in, HD, AntiGlare (1366×768), LED, SVA, EDP, slim, 220N, TouchScreen display panel assembly in radiant red nish
11.6-in, HD (1366×768), LED, SVA, EDP, slim, 220N, TouchScreen display panel assembly in smoke gray nish
(2) Keyboard/top cover in radiant red nish (includes keyboard cable, top cover shielding, and magnets):
For use in Belgium 918554-A41
For use in Bulgaria 918554-261
For use in Canada 918554-DB1
For use in the Czech Republic and Slovakia 918554-FL1
For use in Denmark, Finland, and Norway 918554-DH1
For use in France 918554-051
For use in Germany 918554-041
For use in Greece 918554-151
For use in Hungary 918554-211
For use in India 918554-D61
For use in Israel 918554-BB1
For use in Italy 918554-061
918429-001
917100-001
For use in Latin America 918554-161
For use in the Netherlands 918554-B31
For use in the Northwest Africa 918554-FP1
For use in Portugal 918554-131
For use in Russia 918554-251
For use in Saudi Arabia 918554-171
For use in Slovenia 918554-BA1
For use in South Korea 918554-AD1
For use in Spain 918554-071
For use in Sweden and Finland 918554-BG1
For use in Switzerland 918554-BG1
For use in Taiwan 918554-AB1
For use in Thailand 918554-281
For use in Turkey 918554-141
For use in the United Kingdom 918554-031
For use in the United States 918554-001
6 Chapter 2 Illustrated parts catalog
Item Component Spare part number
Keyboard/top cover in smoke gray nish (includes keyboard cable):
For use in Belgium 918555-A41
For use in Bulgaria 918555-261
For use in Canada 918555-DB1
For use in the Czech Republic and Slovakia 918555-FL1
For use in Denmark, Finland, and Norway 918555-DH1
For use in France 918555-051
For use in Germany 918555-041
For use in Greece 918555-151
For use in Hungary 918555-211
For use in India 918555-D61
For use in Israel 918555-BB1
For use in Italy 918555-061
For use in Latin America 918555-161
For use in the Netherlands 918555-B31
For use in the Northwest Africa 918555-FP1
For use in Portugal 918555-131
For use in Russia 918555-251
For use in Saudi Arabia 918555-171
For use in Slovenia 918555-BA1
For use in South Korea 918555-AD1
For use in Spain 918555-071
For use in Sweden and Finland 918555-BG1
For use in Switzerland 918555-BG1
For use in Taiwan 918555-AB1
For use in Thailand 918555-281
For use in Turkey 918555-141
For use in the United Kingdom 918555-031
For use in the United States 918555-001
(3) Second webcam (includes cable) 917055-001
(4) Webcam transfer board (includes cable) 917053-001
(5) TouchPad:
NOTE: The TouchPad spare part kit does not include the TouchPad bracket or the TouchPad cable. The TouchPad cable is
included in the Cable Kit, spare part number 917064-001. The TouchPad bracket is not spare as a separate component.
In radiant red nish 917051-001
Computer major components 7
Item Component Spare part number
In smoke gray nish 917052-001
(6) TouchPad cable (The TouchPad cable is included in the Cable Kit, spare part number 917064-001, and includes double-
sided adhesive.)
(7) 3-cell, 41-WHr, 3.615-AHr, Li-ion battery (includes cable) 844203-850
(8) Speakers (includes cables, left and right speakers, and four rubber isolators) 917060-001
(9) Audio board (includes audio jack, volume control buttons, and cable) 917048-001
(10) RTC battery (includes cable, pad, and double-sided adhesive) 917056-001
(11) Solid-state drive:
256-GB, M.2, SATA-3 solid-state drive 917099-001
128-GB, M.2, SATA-3 solid-state drive 917098-001
(12) Intel Dual Band Wireless AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter
(non-vPro)
(13) System board (includes processor, graphics subsystem with UMA memory, and replacement thermal material):
Equipped with an Intel Pentium N4200 1.10-GHz (SC turbo up to 2.50-GHz) processor (750-
MHz FSB, 2.0-MB L2 cache, quad core, 6-W), 8.0-GB of system memory, and the Windows 10 operating system
Equipped with an Intel Pentium N4200 1.10-GHz (SC turbo up to 2.50-GHz) processor (750-
MHz FSB, 2.0-MB L2 cache, quad core, 6-W), 8.0-GB of system memory, and a non­Windows 10 operating system
Equipped with an Intel Pentium N4200 1.10-GHz (SC turbo up to 2.50-GHz) processor (750-
MHz FSB, 2.0-MB L2 cache, quad core, 6-W), 4.0-GB of system memory, and the Windows 10 operating system
Equipped with an Intel Pentium N4200 1.10-GHz (SC turbo up to 2.50-GHz) processor (750-
MHz FSB, 2.0-MB L2 cache, quad core, 6-W), 4.0-GB of system memory, and a non­Windows 10 operating system
Equipped with an Intel Celeron N3350 1.10-GHz (SC turbo up to 2.40-GHz) processor (650-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), 64-GB of eMMC system storage, 4.0-GB of system memory, and the Windows 10 operating system
Equipped with an Intel Celeron N3350 1.10-GHz (SC turbo up to 2.40-GHz) processor (650-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), 64-GB of eMMC system storage, 4.0-GB of system memory, and a non-Windows 10 operating system
Equipped with an Intel Celeron N3350 1.10-GHz (SC turbo up to 2.40-GHz) processor (650-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), 4.0-GB of system memory, and the Windows 10 operating system
860883-001
917105-601
917105-001
917104-601
917104-001
917102-601
917102-001
917103-601
Equipped with an Intel Celeron N3350 1.10-GHz (SC turbo up to 2.40-GHz) processor (650-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), 4.0-GB of system memory, and a non­Windows 10 operating system
Equipped with an Intel Celeron N3350 1.10-GHz (SC turbo up to 2.40-GHz) processor (650-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), 64-GB of eMMC system storage, 2.0-GB of system memory, and the Windows 10 operating system
Equipped with an Intel Celeron N3350 1.10-GHz (SC turbo up to 2.40-GHz) processor (650-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), 64-GB of eMMC system storage, 2.0-GB of system memory, and a non-Windows 10 operating system
Thermal Material Kit 917061-001
8 Chapter 2 Illustrated parts catalog
917103-001
917101-601
917101-001
Item Component Spare part number
(14) Heat sink (includes replacement thermal material) 918174-001
Thermal Material Kit 917061-001
(15) Bottom cover (includes rubber feet strips, shielding, and vents):
In radiant red nish 917046-001
In smoke gray nish 917047-001
Rubber Kit (not illustrated, includes bottom cover rubber feet) 917058-001
Computer major components 9

Display assembly subcomponents

Item Component Spare part number
(1) Display bezel 917043-001
Display bezel adhesive (not illustrated, included in the Miscellaneous Kit, spare part number 917062-001)
(2) 11.6-in, HD, AG (1366×768), LED, SVA, EDP, slim, 220N, non-TouchScreen display panel 912370-001
(3) G-sensor module (includes double-sided adhesive): 917049-001
(4) Webcam/microphone module (includes double-sided adhesive): 912367-001
(5) LED board (includes double-sided adhesive): 917050-001
(6) Wireless antenna (2, includes auxiliary and main cables, transceivers, and double-
sided adhesive)
(7) Webcam/microphone module cable (available in the Cable Kit, spare part number 917064-001; includes LED board cable)
10 Chapter 2 Illustrated parts catalog
918173-001
Item Component Spare part number
(8) Display panel cable (available in the Cable Kit, spare part number 917064-001; includes G-sensor cable, adhesive
support strip, and double-sided adhesive)
(9) Display hinges (2) 917065-001
(10) Display hinge covers (2, included in display hinge spare part kit, spare part number 917065-001)
(11) Display back cover (includes shielding)
In radiant red nish 917044-001
In smoke gray nish 917045-001

Miscellaneous parts

Component Spare part number
AC adapter:
65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) 714635-850
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) 714635-850
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) 741727-001
HP comfort grip wireless mouse 691922-001
HP Elite USB-C docking station 844550-001
HP Essential backpack 679921-001
HP Essential top load case 679923-001
HP HDMI–to–VGA adapter 701943-001
HP Smart AC adapter dongle (7.4 mm) 734734-001
HP Ultraslim keyed cable lock 703372-001
HP USB laser mouse 674318-001
Power cord (C5 connector, 3-pin, black, 1.83-m):
For use in Australia 213356-001
For use in Europe 213350-001
For use in North America 213349-001
Power cord (C5 connector, 3-pin, black, 1.00-m):
For use in Argentina 401300-007
For use in Australia 213356-008
For use in Europe 213350-009
For use in India 404827-003
For use in Israel 398063-003
For use in Italy 213352-008
For use in North America 213349-009
Miscellaneous parts 11
Component Spare part number
For use in the People’s Republic of China 286497-008
For use in South Korea 267836-008
For use in Switzerland 213354-008
For use in Taiwan 393313-003
For use in Thailand 285096-006
For use in the United Kingdom and Singapore 213351-008
Power cord (Option-917, 3-cord, 1.00-m, ROHS) 361240-002
Rubber Kit 917058-001
Stylus (active) 920839-001
Screw Kit 917059-001
12 Chapter 2 Illustrated parts catalog
3 Removal and replacement preliminary
requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screw driver
Magnetic screw driver
Phillips P0 screw driver
T5 Torx screw driver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Tools required 13

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing drive, place it in a static-proof bag.
Avoid exposing a drive to products that have magnetic elds, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
14 Chapter 3 Removal and replacement preliminary requirements

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a nger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be aected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity aects the electrostatic voltage levels generated by dierent activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl oor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Grounding guidelines 15
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
Use conductive eld service tools, such as cutters, screw drivers, and vacuums.
When xtures must directly contact dissipative surfaces, use xtures made only of static-safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn o power and input signals before inserting or removing connectors or test equipment.
16 Chapter 3 Removal and replacement preliminary requirements
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