Hewlett-Packard Pavilion M1 x360, Pavilion M3 x360, ENVY M6 x360, ENVY 15 x360 User Manual
User Guide
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Windows is a registered trademark
of Microsoft Corporation in the United States
and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: June 2016
First Edition: April 2016
Document Part Number: 843577-002
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
See http://www.microsoft.com.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support, and select your country. Select Find
your product, and then follow the on-screen
instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Processor conguration setting (select products only)
IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is
congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Starting right ................................................................................................................................................ 1
Visit the HP Apps Store .......................................................................................................................................... 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 7
Display ................................................................................................................................................................. 10
Changing your notebook position (select products only) ................................................................. 12
Changing your notebook to an entertainment stand (select products only) ................................... 13
Changing your notebook to an interactive stand (select products only) ......................................... 14
Changing your notebook to a tablet (select products only) ............................................................. 14
Top ........................................................................................................................................................................ 15
TouchPad ........................................................................................................................................... 15
Lights ................................................................................................................................................. 16
Speakers ............................................................................................................................................ 17
Keys ................................................................................................................................................... 18
Using the action keys ........................................................................................................................ 19
Bottom ................................................................................................................................................................. 20
Labels ................................................................................................................................................................... 21
3 Connecting to a network .............................................................................................................................. 22
Connecting to a wireless network ....................................................................................................................... 22
Using the wireless controls ............................................................................................................... 22
Airplane mode key .......................................................................................................... 22
Operating system controls ............................................................................................. 22
Connecting to a WLAN ....................................................................................................................... 23
Using HP Mobile Broadband (select products only) .......................................................................... 23
Using GPS (select products only) ...................................................................................................... 24
Using Bluetooth wireless devices (select products only) ................................................................. 24
Connecting Bluetooth devices ........................................................................................ 24
Connecting to a wired network—LAN (select products only) ............................................................................. 24
Sharing data and drives and accessing software ................................................................................................ 25
vii
4 Enjoying entertainment features .................................................................................................................. 26
Using a webcam (select products only) ............................................................................................................... 26
Using audio .......................................................................................................................................................... 26
Connecting speakers ......................................................................................................................... 26
Connecting headsets ......................................................................................................................... 26
Using sound settings ......................................................................................................................... 27
Using video .......................................................................................................................................................... 27
Connecting devices using a USB Type-C cable (select products only) .............................................. 28
Connecting video devices using an HDMI cable ................................................................................ 29
Setting up HDMI audio .................................................................................................... 29
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 30
5 Navigating the screen .................................................................................................................................. 31
Using TouchPad and touch screen gestures ........................................................................................................ 31
Tap ..................................................................................................................................................... 31
Two-nger pinch zoom ..................................................................................................................... 32
Two-nger scroll (TouchPad only) .................................................................................................... 32
Two-nger tap (TouchPad only) ........................................................................................................ 32
Four-nger tap (TouchPad only) ....................................................................................................... 33
Three-nger swipe (TouchPad only) ................................................................................................. 33
One-nger slide (touch screen only) ................................................................................................. 33
Using the keyboard and optional mouse ............................................................................................................. 34
Using the on-screen keyboard .......................................................................................................... 34
Using the integrated numeric keypad (select products only) ............................................................................. 34
6 Managing power .......................................................................................................................................... 35
Initiating and exiting Sleep and Hibernation ....................................................................................................... 35
Manually initiating and exiting Sleep ................................................................................................ 36
Manually initiating and exiting Hibernation (select products only) ................................................. 36
Setting password protection on wakeup (exiting Sleep or Hibernation) ......................................... 36
Using HP Fast Charge (select products only) ....................................................................................................... 37
Using the power meter and power settings ........................................................................................................ 37
Running on battery power ................................................................................................................................... 37
Factory-sealed battery ...................................................................................................................... 38
Finding battery information .............................................................................................................. 38
Conserving battery power ................................................................................................................. 38
Identifying low battery levels ........................................................................................................... 38
Resolving a low battery level ............................................................................................................ 39
Resolving a low battery level when external power is available ................................... 39
Resolving a low battery level when no power source is available ................................. 39
viii
Resolving a low battery level when the computer cannot exit Hibernation .................. 39
Running on AC power ........................................................................................................................................... 39
Troubleshooting power problems ..................................................................................................... 40
Shutting down (turning o) the computer .......................................................................................................... 40
7 Maintaining your computer .......................................................................................................................... 42
Improving performance ....................................................................................................................................... 42
Using Disk Defragmenter .................................................................................................................. 42
Using Disk Cleanup ............................................................................................................................ 42
Using HP 3D DriveGuard (select products only) ................................................................................ 42
Identifying HP 3D DriveGuard status .............................................................................. 43
Updating programs and drivers .......................................................................................................................... 43
Cleaning your computer ...................................................................................................................................... 43
Cleaning procedures .......................................................................................................................... 43
Cleaning the display ........................................................................................................ 44
Cleaning the sides or cover ............................................................................................. 44
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 44
Traveling with or shipping your computer .......................................................................................................... 44
8 Securing your computer and information ....................................................................................................... 46
Using passwords .................................................................................................................................................. 46
Setting Windows passwords ............................................................................................................. 46
Setting Setup Utility (BIOS) passwords ............................................................................................. 47
Using Windows Hello (select products only) ....................................................................................................... 47
Using Internet security software ......................................................................................................................... 47
Using antivirus software ................................................................................................................... 48
Using rewall software ..................................................................................................................... 48
Installing software updates ................................................................................................................................. 48
Using HP Touchpoint Manager (select products only) ........................................................................................ 49
Securing your wireless network .......................................................................................................................... 49
Backing up your software applications and information .................................................................................... 49
Using an optional security cable (select products only) ..................................................................................... 49
9 Using Setup Utility (BIOS) ............................................................................................................................. 50
Starting Setup Utility (BIOS) ................................................................................................................................ 50
Updating Setup Utility (BIOS) .............................................................................................................................. 50
Determining the BIOS version ........................................................................................................... 50
Downloading a BIOS update .............................................................................................................. 51
ix
10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 52
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 52
11 Backing up, restoring, and recovering .......................................................................................................... 54
Creating recovery media and backups ................................................................................................................ 54
Creating HP Recovery media (select products only) ......................................................................... 54
Using Windows tools ........................................................................................................................................... 55
Restore and recovery ........................................................................................................................................... 56
Recovering using HP Recovery Manager ........................................................................................... 56
What you need to know before you get started ............................................................. 56
Using the HP Recovery partition (select products only) ................................................. 57
Using HP Recovery media to recover .............................................................................. 57
Changing the computer boot order ................................................................................ 58
Removing the HP Recovery partition (select products only) ......................................... 59
12 Specications ............................................................................................................................................ 60
Input power .......................................................................................................................................................... 60
Operating environment ....................................................................................................................................... 61
13 Electrostatic Discharge .............................................................................................................................. 62
14 Accessibility .............................................................................................................................................. 63
Supported assistive technologies ....................................................................................................................... 63
Contacting support .............................................................................................................................................. 63
Index ............................................................................................................................................................. 64
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer, fun things to do with your computer, and where to
nd additional HP resources.
Visit the HP Apps Store
The HP Apps Store oers a wide choice of popular games, entertainment and music apps, productivity apps,
and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and
includes regional content and country-specic oers. Be sure to check the HP Apps Store frequently for new
and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1. Select the Start button, and then select the Store app.
‒ or –
Select the Store icon next to the taskbar search box.
2. Select the app you want to download, and then follow the on-screen instructions. When the download is
complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering
on page 54.
●
If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a
network on page 22.
●
Become familiar with the computer hardware and software. For more information, see Getting to know
your computer on page 4 and Enjoying entertainment features on page 26.
●
Update or purchase antivirus software. See Using antivirus software on page 48.
Visit the HP Apps Store 1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
HP support
For HP support, go to http://www.hp.com/support.
Safety & Comfort Guide
To access this guide:
▲ Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲ Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲ Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
▲ Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
‒ or –
▲ Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
●
Overview of computer setup and features
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
▲ Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲ Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲ Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
2 Chapter 1 Starting right
●
Important regulatory notices, including information about proper
battery disposal, if needed.
Resource Contents
▲ Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
Limited Warranty*
To access this document:
▲ Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲ Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲ Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
▲ Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
‒ or –
▲ Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
●
Specic warranty information about this computer
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
More HP resources 3
2 Getting to know your computer
Locating hardware
To nd out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4 Chapter 2 Getting to know your computer
Right side
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(2) USB Type-C port Connects an optional USB device with a Type-C connector.
(3) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner, or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
(4) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(5) AC adapter and battery light
(6) Power connector Connects an AC adapter.
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
Right side 5
Component Description
(1) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(2) USB 3.0 ports (2) Connect optional USB devices, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(3) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(4) AC adapter and battery light
(5) Power connector Connects an AC adapter.
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
6 Chapter 2 Getting to know your computer
Left side
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) Power button
(2) Power light
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲ Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(4) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
Left side 7
Component Description
(5) Audio-out (headphone)/Audio-in (microphone)
combo jack
(6) Volume button Controls speaker volume on the computer.
(7) Drive light
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
NOTE: For information about HP 3D DriveGuard, see
Using HP 3D DriveGuard (select products only)
on page 42.
NOTE: On select products, the drive light will always remain
o.
Component Description
(1) Power button
8 Chapter 2 Getting to know your computer
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
Component Description
To learn more about your power settings, see your power
options.
▲ Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power
Options.
(2) Power light
(3) Security cable slot Attaches an optional security cable to the computer.
(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
(5) Audio-out (headphone)/Audio-in (microphone)
combo jack
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
external drive, printer, scanner, or USB hub.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(6) Volume button Controls speaker volume on the computer.
(7) Drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
NOTE: For information about HP 3D DriveGuard, see
Using HP 3D DriveGuard (select products only)
on page 42.
NOTE: On select products, the drive light will always remain
o.
Left side 9
Display
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use a webcam (integrated camera):
▲ Type camera in the taskbar search box, and then select
Camera.
*The antennas are not visible from the outside of the computer, and the antenna location may vary.For optimal transmission, keep the
areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
10 Chapter 2 Getting to know your computer
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Infrared camera lights (2) (select products only) On: The infrared camera is in use.
(3) Internal microphones Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use a webcam (integrated camera):
▲ Type camera in the taskbar search box, and then select
Camera.
(6) Infrared camera (select products only) Allows a facial recognition logon to Windows, instead of a password.
For more information, see Using Windows Hello (select products
only) on page 47.
*The antennas are not visible from the outside of the computer, and the antenna location may vary.For optimal transmission, keep the
areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display 11
Changing your notebook position (select products only)
Your computer can function as a classic notebook, and in addition, the display can be rotated so that the
computer transforms into an entertainment stand, an interactive stand, or a tablet.
NOTE: The TouchPad and keyboard functions are locked during the entertainment and tablet modes.
12 Chapter 2 Getting to know your computer
Changing your notebook to an entertainment stand (select products only)
To change your notebook to an entertainment stand, raise the display, and then rotate the display backward
to a stand position (about 315 degrees).
Display 13
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