Hewlett Packard L8T47EA User Manual
User Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Celeron, and
Pentium are trademarks of Intel Corporation in
the U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: November 2014
Document Part Number: 798907-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a full refund
subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Processor configuration setting (select models only)
IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a Celeron®
N28xx/N29xx series processor and a Windows® operating system. If your computer is configured as
described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1
processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the
original settings.
v
vi Processor configuration setting (select models only)
Table of contents
1 Starting right ................................................................................................................................................ 1
Visit the HP Apps Store .......................................................................................................................................... 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Identifying components ........................................................................................................................................ 5
Using the action keys ............................................................................................................................................. 9
Labels ................................................................................................................................................................... 10
3 Connecting to a network .............................................................................................................................. 11
Connecting to a wireless network ....................................................................................................................... 11
Using the wireless controls ............................................................................................................... 11
Wireless button ............................................................................................................... 11
Operating system controls ............................................................................................. 11
Connecting to a WLAN ....................................................................................................................... 12
Using Bluetooth wireless devices (select models only) ................................................................... 12
Connecting to a wired network—LAN (select models only) ............................................................................... 13
Sharing data and drives and accessing software ............................................................................................... 13
4 Enjoying entertainment features .................................................................................................................. 15
Using a webcam or 3D camera (select models only) .......................................................................................... 15
Using audio .......................................................................................................................................................... 15
Connecting speakers ......................................................................................................................... 15
Connecting headsets ......................................................................................................................... 15
Using Beats Audio (select models only) ........................................................................................... 16
Accessing Beats Audio Control Panel ............................................................................. 16
Enabling and disabling Beats Audio ............................................................................... 16
Using video .......................................................................................................................................................... 16
Connecting video devices using an HDMI cable (select models only) .............................................. 16
Setting up HDMI audio .................................................................................................... 17
Discovering and connecting to Miracast-compatible wireless displays (select AMD models
only) ................................................................................................................................................... 17
vii
Discovering and connecting to Miracast-compatible wireless displays (select Intel models
only) ................................................................................................................................................... 18
5 Navigating the screen .................................................................................................................................. 19
Using the TouchPad and touch screen gestures ................................................................................................. 19
Tap ..................................................................................................................................................... 19
Two-finger scroll ............................................................................................................................... 20
Two-finger pinch zoom ..................................................................................................................... 20
Two-finger click ................................................................................................................................. 20
Right-edge swipe .............................................................................................................................. 21
Left-edge swipe ................................................................................................................................ 21
Top-edge swipe and bottom-edge swipe ......................................................................................... 22
One-finger slide (touch screen only) ................................................................................................ 22
Using a keyboard and optional mouse ................................................................................................................ 23
6 Managing power .......................................................................................................................................... 24
Initiating and exiting Sleep and Hibernation ...................................................................................................... 24
Manually initiating and exiting Sleep ................................................................................................ 25
Manually initiating and exiting Hibernation (select models only) ................................................... 25
Setting password protection on wakeup (exiting Sleep or Hibernation) ......................................... 25
Using the power meter and power settings ........................................................................................................ 26
Running on battery power ................................................................................................................................... 26
User-replaceable battery (select models only) ................................................................................ 26
Finding battery information .............................................................................................................. 27
Conserving battery power ................................................................................................................. 27
Resolving a low battery level ............................................................................................................ 28
Resolving a low battery level when external power is available .................................. 28
Resolving a low battery level when no power source is available ................................ 28
Resolving a low battery level when the computer cannot exit Hibernation ................. 28
Storing a user-replaceable battery (select models only) ................................................................ 28
Disposing of a user-replaceable battery (select models only) ........................................................ 28
Running on AC power ........................................................................................................................................... 28
Troubleshooting power problems .................................................................................................... 29
Shutting down (turning off) the computer ......................................................................................................... 30
7 Maintaining your computer .......................................................................................................................... 31
Improving performance ....................................................................................................................................... 31
Using Disk Defragmenter .................................................................................................................. 31
Using Disk Cleanup ............................................................................................................................ 31
Updating programs and drivers .......................................................................................................................... 31
viii
Cleaning your computer ...................................................................................................................................... 32
Cleaning procedures ......................................................................................................................... 32
Cleaning the display ........................................................................................................ 32
Cleaning the sides or cover ............................................................................................. 32
Cleaning the TouchPad, keyboard, or mouse (select models only) .............................. 33
Traveling with or shipping your computer .......................................................................................................... 33
8 Securing your computer and information ...................................................................................................... 34
Using passwords .................................................................................................................................................. 34
Setting Windows passwords ............................................................................................................. 34
Setting Setup Utility (BIOS) passwords ............................................................................................ 35
Using the fingerprint reader (select models only) .............................................................................................. 35
Using Internet security software ......................................................................................................................... 36
Using antivirus software ................................................................................................................... 36
Using firewall software ..................................................................................................................... 36
Installing software updates ................................................................................................................................ 36
Installing critical security updates ...................................................................................................................... 36
Securing your wireless network .......................................................................................................................... 37
Backing up your software applications and information ................................................................................... 37
Using an optional security cable lock .................................................................................................................. 37
9 Using Setup Utility (BIOS) ............................................................................................................................. 39
Starting Setup Utility (BIOS) ................................................................................................................................ 39
Updating the BIOS ................................................................................................................................................ 39
Determining the BIOS version ........................................................................................................... 39
Downloading a BIOS update .............................................................................................................. 40
10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 41
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 41
11 Backing up, restoring, and recovering ......................................................................................................... 43
Creating recovery media and backups ................................................................................................................ 43
Creating HP Recovery media (select models only) ........................................................................... 43
Using Windows tools ........................................................................................................................................... 44
Restore and recovery .......................................................................................................................................... 44
Recovering using HP Recovery Manager .......................................................................................... 45
What you need to know before you get started ............................................................ 45
Using the HP Recovery partition (select models only) .................................................. 46
Using HP Recovery media to recover ............................................................................. 46
Changing the computer boot order ................................................................................ 47
ix
Removing the HP Recovery partition (select models only) ........................................... 47
12 Specifications ........................................................................................................................................... 48
Input power .......................................................................................................................................................... 48
Operating environment ....................................................................................................................................... 48
13 Electrostatic Discharge .............................................................................................................................. 49
Index ............................................................................................................................................................. 50
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer and about where to find additional HP resources.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps,
and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and
includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new
and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1. From the Start screen, select the Store app.
2. Select HP picks to view all the available apps.
NOTE: HP picks is available in select countries only.
3. Select the app you want to download, and then follow the on-screen instructions. When the download is
complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
Back up your hard drive by creating recovery media. See
on page 43.
●
If you haven’t already done so, connect to a wired or wireless network. See details in
network on page 11.
●
Become familiar with the computer hardware and software. For more information, see
your computer on page 4 and Enjoying entertainment features on page 15.
●
Update or purchase antivirus software. See
Backing up, restoring, and recovering
Connecting to a
Getting to know
Using antivirus software on page 36.
Visit the HP Apps Store 1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Help and Support
To access Help and Support:
▲
From the Start screen, type help, and then from the
Search window, select Help and Support. For U.S.
support, go to
For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Safety & Comfort Guide
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question mark
icon in the notification area, at the far right of the
taskbar.
http://www.hp.com/go/contactHP.
●
Overview of computer setup and features
●
A broad range of how-to information and troubleshooting tips
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
2. Select My computer, and then select User guides.
‒ or –
http://www.hp.com/ergo.
Go to
Regulatory, Safety and Environmental Notices
To access this document:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question mark
icon in the notification area, at the far right of the
taskbar.
2. Select My computer, and then select User guides.
Limited Warranty*
To access this document:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
●
Important regulatory notices, including information about proper
battery disposal
●
Specific warranty information about this computer
2 Chapter 1 Starting right
Resource Contents
From the Windows desktop, click the question mark
icon in the notification area, at the far right of the
taskbar.
2. Select My computer, and then select Warranty and
services.
‒ or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer
and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For
countries/regions where the warranty is not provided in printed format, you may request a printed copy from
orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label),
name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/contactHP. For
http://www.hp.com/go/
More HP resources 3
2 Getting to know your computer
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type control panel, and then select Control Panel.
‒ or –
From the Windows desktop, right-click the Start button, and then select Control Panel.
2. Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select models only).
Locating software
To find out what software is installed on your computer:
▲
From the Start screen, click the down arrow in the lower-left corner of the screen.
‒ or –
From the Windows desktop, right-click the Start button, and then select Programs and Features.
4 Chapter 2 Getting to know your computer
Identifying components
Depending on the model, your computer may have some of the following components. To see which
components are specific to your model, refer to the Setup Instructions poster provided in the computer box.
Component Description
AC adapter light
Action keys Execute frequently used system functions.
Airplane mode key (also referred to as the
wireless button)
Audio-out (headphone)/Audio-in (microphone)
jack
●
On: The AC adapter is connected and the battery is
charged.
●
Off: The computer is using battery power.
‒ or –
●
White: The computer is connected to external power and
the battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power and
the battery is charged from 0 to 90 percent.
●
Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●
Off: The battery is fully charged.
NOTE: On select models, the f5 action key turns the radiance
backlight keyboard (also known as keyboard backlight) feature
off or on.
Turns the airplane mode and wireless feature on or off.
NOTE: A wireless network must be set up before a wireless
connection is possible.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this document:
▲
From the Start screen, type support, and then select the
HP Support Assistant app.
‒ or –
From the Windows desktop, click the question mark icon in
the notification area, at the far right of the taskbar.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
Battery bay Holds the battery.
Battery lock Locks the battery in the battery bay.
Identifying components 5
Component Description
Battery release latch Releases the battery.
Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
esc key Displays system information when pressed in combination with
the fn key.
Fingerprint reader Allows a fingerprint logon to Windows, instead of a password
logon.
fn key Executes frequently used system functions when pressed in
combination with the esc key, or on select models, the b key or
the spacebar.
Hard drive light
HDMI port Connects an optional video or audio device, such as a high-
HP Triple Bass Reflex Subwoofer Provides superior bass sound.
Integrated numeric keypad When num lock is on, it can be used like an external numeric
Internal display switch Turns off the display and initiates Sleep if the display is closed
Internal microphones Record sound.
Left control zone Textured area that allows you to perform additional gestures.
Left TouchPad button Functions like the left button on an external mouse.
Memory card reader Reads optional memory cards that enable you to store, manage,
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
definition television, any compatible digital or audio component,
or a high-speed High-Definition Multimedia Interface (HDMI)
device.
keypad.
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
share or access information.
To insert a card:
▲
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
▲
Press in on the card it until it pops out.
Mute light
num lock key Alternates between the navigational and numeric functions on
Optical drive Depending on your computer model, reads an optical disc or
6 Chapter 2 Getting to know your computer
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
the integrated numeric keypad.
reads and writes to an optical disc.
Component Description
NOTE: For disc compatibility information, go to the Help and
Support web page (see
the web page instructions to select your computer model. Select
Drivers & Downloads, and then follow the on-screen
instructions.
More HP resources on page 2). Follow
Power button
Power connector Connects an AC adapter.
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options.
▲
From the Start screen, type power, select Power and
sleep settings, and then select Power and sleep from the
list of applications.
‒ or –
From the Windows desktop, right-click the Start button,
and then select Power Options.
Power light
Right control zone Textured area that allows you to perform additional gestures.
Right TouchPad button Functions like the right button on an external mouse.
RJ-45 (network) jack/status lights Connects a network cable.
Security cable slot Attaches an optional security cable to the computer.
Speakers Produce sound.
TouchPad zone Reads your finger gestures to move the pointer or activate items
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display
and other components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
on the screen.
Identifying components 7
Component Description
NOTE: The TouchPad also supports edge-swipe gestures.
USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is off.
USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
Vents Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. The number of
vents varies depending on the computer model. It is normal for
the internal fan to cycle on and off during routine operation.
Webcam
‒ or –
3D camera (select models only)
Webcam light On: The webcam is in use.
Windows application key Displays options for a selected object.
Windows key Returns you to the Start screen from an open app or the
WLAN antennas Send and receive wireless signals to communicate with WLANs.
Records video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
▲
To use the webcam or 3D camera:
From the Start screen, type camera, and then select
Camera from the list of applications.
NOTE: A 3D camera captures 3D images and displays them on
the computer screen. It includes additional hardware (a 3D
camera sensor and a 3D laser projector) plus special software.
To learn more about using a 3D camera, open the Intel
RealSense app Welcome to Intel RealSense. To access the 3D
camera apps, go to the Intel RealSense Technology app.
Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
NOTE: The antennas are not visible from the outside of the
computer. For optimal transmission, keep the areas
immediately around the antennas free from obstructions. For
wireless regulatory notices, see the section of the Regulatory,
Safety, and Environmental Notices that applies to your country
or region.
To access this document:
▲
From the Start screen, type support, and then select the
HP Support Assistant app.
‒ or –
From the Windows desktop, click the question mark icon in
the notification area, at the far right of the taskbar.
8 Chapter 2 Getting to know your computer
Using the action keys
Depending on the model, your computer may have the function key features as described in this table.
An action key performs an assigned function. The icon on each of the action keys illustrates the assigned
function for that key.
To use an action key function, press and hold the key.
CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer
from operating properly.
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS).
Refer to Help and Support for additional information.
After you have disabled the action key feature, you can still perform each function by pressing the fn key in
combination with the appropriate action key.
Icon Description
Opens Help and Support, which provides tutorials, information about the Windows operating system and
your computer, answers to questions, and updates to your computer.
Help and Support also provides automated troubleshooting tools and access to support.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the radiance backlight keyboard (also known as keyboard backlight) feature off or on.
NOTE: To conserve battery power, turn off this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a BD.
Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or off.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
Using the action keys 9
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