The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: December 2014
Document Part Number: 799838-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm
or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Guide
Table of contents
1 Product features ........................................................................................................................................... 1
HP ProDisplay Monitors ......................................................................................................................................... 1
2 Safety and maintenance guidelines ................................................................................................................ 3
Important safety information ............................................................................................................................... 3
Cleaning the monitor ........................................................................................................................... 4
Shipping the monitor ........................................................................................................................... 4
3 Setting up the monitor ................................................................................................................................... 5
Use caution when setting up the monitor ............................................................................................................. 5
Attaching the stand base ....................................................................................................................................... 6
Connecting the cables ............................................................................................................................................ 8
Identifying front panel controls .......................................................................................................................... 11
Adjusting the monitor .......................................................................................................................................... 12
Turning on the monitor ....................................................................................................................................... 12
Removing the monitor stand .............................................................................................................................. 14
Mounting the monitor ....................................................................................................................... 14
Locating the rating label ..................................................................................................................................... 16
Installing a cable lock .......................................................................................................................................... 16
4 Operating the monitor ................................................................................................................................. 17
Software and utilities .......................................................................................................................................... 17
The Information file .......................................................................................................................... 17
The Image Color Matching file .......................................................................................................... 17
Installing the .INF and .ICM files .......................................................................................................................... 18
Installing from the disc ..................................................................................................................... 18
Downloading from the web ............................................................................................................... 18
Using the On-Screen Display (OSD) menu ........................................................................................................... 19
Using Auto-Sleep Mode ....................................................................................................................................... 20
v
Appendix A Technical specifications ................................................................................................................ 21
49,6 cm (19.53 in) models specifications ........................................................................................................... 21
58,4 cm (23 in) model specifications .................................................................................................................. 22
61 cm (24 in) model specifications ..................................................................................................................... 23
49,6 cm (19.53 in) models factory preset modes ............................................................................ 24
58,4 cm (23 in) model factory preset modes ................................................................................... 24
61 cm (24 in) model factory preset modes ...................................................................................... 25
Entering user modes ........................................................................................................................................... 25
Energy saver feature ........................................................................................................................................... 25
Appendix B Support and troubleshooting ......................................................................................................... 26
Solving common problems .................................................................................................................................. 26
Using the Auto-Adjustment Function (Analog Input) ......................................................................................... 27
Product support ................................................................................................................................................... 29
Preparing to call technical support ..................................................................................................................... 30
Appendix C Accessibility ................................................................................................................................. 31
Contacting support .............................................................................................................................................. 31
vi
1Product features
HP ProDisplay Monitors
The LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) panel. The monitor
models and features include:
●
49,6 cm (19.53 in) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
●
58,42 cm (23 in) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
●
61 cm (24 in) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
●
Non-glare panel with an LED backlight that consumes less energy
●
Wide viewing angle to allow viewing from a sitting or standing position, or moving from side-to-side
●
Tilt capability
●
Removable stand for flexible monitor panel mounting solutions
●
Video signal input to support VGA analog with VGA signal cable provided
●
Video signal input to support DisplayPort digital with DisplayPort signal cable provided (select models)
●
Video signal input to support HDMI digital (select models)
●
Plug-and-play capability if supported by the operating system
●
Security slot provision on rear of monitor for optional cable lock
●
On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
●
HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features
(refer to the HP Display Assistant User Guide included on the disc with your monitor)
●
HDCP copy protection on DisplayPort input
●
Software and documentation disc that includes monitor drivers and product documentation
●
Energy saver feature to meet requirements for reduced power consumption
●
Supports an optional HP Integrated Work Center Stand
HP ProDisplay Monitors1
●
Supports an optional HP ProDisplay Companion Stand
●
Supports an optional HP Quick Release to enable mounting to an optional HP monitor arm or attaching
an optional HP Chromebox, HP Thin Client (select models), or HP Desktop Mini Business PC
NOTE: For safety and regulatory information, refer to the Product Notices provided on your media disc, if
one is included, or in your documentation kit. To locate updates to the user guide for your product, go to
http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-
screen instructions.
2Chapter 1 Product features
2Safety and maintenance guidelines
Important safety information
A power cord is included with the monitor. If another cord is used, use only a power source and connection
appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to
the Product Notices provided on your media disc, if one is included, or in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the web at
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge
protection; the power strips must be specifically labeled as having this ability. Use a power strip whose
manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection
fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be
pulled, grabbed, or tripped over.
NOTE: This product is suitable for entertainment purposes. Consider placing the display in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reflections from the screen.
http://www.hp.com/ergo.
Important safety information3
Maintenance guidelines
To enhance the performance and extend the life of the monitor:
●
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
●
Use only a power source and connection appropriate for this monitor, as indicated on the label/back
plate of the monitor.
●
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A)
for each device.
●
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
●
Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor
by using a screen saver program and turning off the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
●
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
●
Do not drop the monitor or place it on an unstable surface.
●
Do not allow anything to rest on the power cord. Do not walk on the cord.
●
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
●
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent it from
getting scratched, defaced, or broken.
Cleaning the monitor
1.Turn off the monitor and unplug the power cord from the back of the unit.
2.Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3.For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never
spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any
volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.
Shipping the monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
4Chapter 2 Safety and maintenance guidelines
3Setting up the monitor
To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other
attached devices, then follow the instructions below.
Use caution when setting up the monitor
To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may
cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover
to its normal condition.
If installing a stand, lay the monitor face down on a flat surface covered with a protective sheet foam or nonabrasive cloth. This prevents the screen from getting scratched, defaced or broken as well as damage to the
front panel buttons.
NOTE: Your monitor may look different from the monitor in this illustration.
Use caution when setting up the monitor5
Attaching the stand base
1.Remove the stand/base assembly, and then lift the monitor from the box and place it face down on a
flat surface.
2.Position the stand over the base, and press down firmly to lock it in place.
3.Insert the two tabs on the stand into the bracket on the back of the display head until they click into
place.
CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of
color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.
6Chapter 3 Setting up the monitor
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