Data sheet
HP OfficeJet 3831 All-in-One
Printer
Stay mobile and save time
Get more done with the easiest way
to print from your smartphone or
tablet.1Simplify tasks while saving
time and money with this HP
Instant Ink ready all-in-one with
fax. It fits in nearly any space and
works quietly in the background.
Highlights
Print Speed: Up to 8.5 ppm ISO black (A4);
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Up to 6 ppm ISO colour (A4)
Paper Handling: Up to 60 sheets input tray,
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Up to 25 sheets output tray, 35 page ADF
Connectivity: Standard 1 Hi-Speed USB 2.0;
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Wi-Fi 802.11b/g/n
Fax Capability: Yes
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Experience affordable at-home printing with HP Instant Ink
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Save up to 70% on ink2and never run out ink. Original HP ink. Ordered by your printer,
delivered to your door.
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Print colour, black & white, and photos – your cost is the same.
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Ink cartridges and delivery costs included in your monthly plan price.
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No annual fee – change or cancel plans online anytime without penalty.
Get easy mobile printing
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Start printing and get connected quickly with easy setup from your smartphone, tablet
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or PC.
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Connect your smartphone or tablet directly to your printer – and easily print without
accessing a network.
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Manage printing tasks and scan on the go with the free HP All-in-One Printer Remote
mobile app.
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Easily print from a variety of smartphones and tablets.1Your pages come out great –
even if you're not there.
Get everything you need – right away
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Take charge of your tasks and finish in less time with the easy-to-use 5.5 cm (2.2-inch)
display.
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Quickly copy, scan and fax multipage documents with the 35-page automatic document
feeder.
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Access colouring pages, recipes, coupons and more with free HP Printables – delivered
on your schedule.
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No need to wait – start printing right away with easy setup. Automatically connect to
your wireless network.
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Count on a product designed to fit your life
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Save your space with a compact all-in-one designed to fit on your desk, on a shelf or
anywhere you need it.
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Print in any room you choose – without causing disruptions. Optional quiet mode helps
keep noise to a minimum.
HP OfficeJet 3831 All-in-One Printer
Technical specifications
Functions
Print speed
Print resolution
Print technology
Print Area
Print languages
Print capabilities
Print cartridges number
Mobile printing capability
Monthly duty cycle
Automatic paper sensor
Processor speed
Display
Multitasking supported
Wireless Capability
Connectivity
Network Capabilities
Memory
Printer smart software features
Copier settings
Copy speed
Scanner specifications
Scan file format
Scannable area
Bit depth/ Greyscale levels
Digital sending
Fax
Fax specifications
Media types
Media sizes
Media Handling
Paper weight
Print, copy, scan, wireless, fax
Up to 8.5 ppm ISO black (A4); Up to 6 ppm ISO colour (A4)
Up to 1200 x 1200 rendered dpi black; Up to 4800 x 1200 optimised dpi colour
(when printing from a computer on selected HP photo papers and 1200 input
dpi)
HP Thermal Inkjet
Print margins: Top: 3 mm; Bottom: 3 mm; Left: 3 mm; Right: 3 mm; Maximum
print area: 215 x 355 mm
HP PCL 3 GUI; PCLm (HP Apps/UPD); URF (AirPrint)
Borderless printing: Yes
2 (1 each black, tri-colour)
Features wireless direct and local Wi-Fi connectivity to enable mobile printing
via Apple AirPrint™ as well as other solutions. Supports printing from most
smartphones and tablets using these operating systems: Android, iOS,
Blackberry, Symbian, Windows 8, Windows RT and Windows 10 Mobile.
Up to 1,000 pages (A4); Recommended monthly page volume: 100 to 250
Yes
180 MHz
5.5 cm (2.2-inch) touch mono display with magic frame
No
Yes
Standard 1 Hi-Speed USB 2.0; Wi-Fi 802.11b/g/n
Via built-in Wi-Fi 802.11b/g/n
Standard 512 MB DDR1, 128 MB Flash; Maximum 512 MB DDR1, 128 MB Flash
Manual Duplex
Fit to page/actual/custom; Maximum number of copies: Up to 20 copies; Copy
resolution: Up to 600 x 300 dpi; Copy resolution, color text and graphics: Up to
600 x 300 dpi
Up to 7 cpm black ISO (A4), Up to 3.5 cpm colour ISO (A4)
Scanner type: Flatbed, ADF; Scan technology: Contact Image Sensor (CIS); Scan
input modes: Front-panel scan, copy, fax; Twain version: Version 1.9; Scan size
maximum (flatbed, ADF): 216 x 297 mm; Optical scan resolution: Up to 1200
dpi
PDF, BMP, JPG, GIF, TIF,PNG
Maximum media size: 216 x 297 mm
24-bit/ 256
Standard: Scan to PC
Yes, colour
Fax resolution: Standard: 203 x 98 dpi; Fine: 203 x 196 dpi; Quick dialing: Up to
50 numbers
Plain paper,photo paper,brochure paper,envelopes and other specialty inkjet
papers
Supported A4; B5; A6; DL envelope
Input capacity: Up to 60 sheets; Up to 20 sheets cards; Up to 20 sheets photo
paper
Output capacity: Up to 25 sheets, Up to 20 cards, Up to 20 sheets photo paper
Duplex printing: Manual (driver support provided)
ADF: Standard, 35 sheets
Supported: A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to
200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²; Recommended: 75
g/m²
What's in the box
Supplies
Compatible operating systems
Minimum system requirements
Software included
Printer dimensions (W x D x H)
Package dimensions (W x D x H)
Printer Weight
Package weight
Operating environment
Storage
Acoustics
Power
Certifications
Country of origin
Warranty
Service and support
K7V45B: HP Of ficeJet 3831 All-in-One Printer; HP 302 Setup Black Ink
Cartridge (~190 pages); HP 302 Setup Tri-color Ink Cartridge (~100 pages);
Software CD; Setup Poster; Power cord; Phone cord
CHP210 HP Printing Paper-500 sht/A4/210 x 297 mm
CHP710 HP All-in-One Printing Paper-500 sht/A4/210 x 297 mm
Q6593A HP Professional Matt Inkjet Paper-200 sht/A4/210 x 297 mm
F6U65AE HP 302 Tri-color Original Ink Car tridge ~165 pages
F6U66AE HP 302 Black Original Ink Cartridge ~190 pages
F6U67AE HP 302XL High Yield Tri-color Original Ink Cartridge ~330 pages
F6U68AE HP 302XL High Yield Black Original Ink Cartridge ~480 pages
Windows 10, Windows 8.1, Windows 8, Windows 7; Mac OS X v10.8 Mountain
Lion, OS X v10.9 Mavericks, OS X v10.10 Yosemite
Windows: Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2
GB available hard disk space, CD -ROM/DVD drive or Internet connection, USB
port, Internet Explorer; Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64)
processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet
connection, USB port, Internet Explorer 8
Mac: OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, OS X v10.10 Yosemite; 1
GB available hard disk space; Internet; USB
HP Printer Software, HP Update, Shop for Supplies Online, HP Photo Creations
Minimum: 450 x 364 x 224.4 mm; Maximum: 450 x 572.9 x 270.7 mm (with
trays extended)
492 x 283 x 413 mm
5.61 kg
7.19 kg
Temperature:5 to 40ºC, Humidity: 20 to 80% RH
Temperature:-40 to 60ºC, Humidity: 5 to 90% RH (non-condensing)
Acoustic power emissions: 6.0 B(A); Acoustic pressure emissions: 48 dB(A)
Requirements: Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)
Consumption: 10 watts (maximum), 0.1 watts (off), 2.83 watts (standby), 1.17
watts (sleep)
Power supply type: Built-in power supply
CISPR 22:2008/EN 55022:2010 Class B, CISPR24:2010/EN 55024:2010, EN
61000-3-2:2006 +A1:2009 +A2:2009, EN 61000-3-3:2008, GOST (Russia)
Energy Star Qualified: Yes
Made in China
One-year commercial hardware warranty, 24-hour, 7 days a week support
UG062E HP 3 year Care Pack w/Next Day Exchange for Multifunction Printers
UG187E HP 3 year Care Pack w/Standard Exchange for Multifunction Printers
(UG062E: only Austria, Belgium, Denmark, Finland, France, Germany, Ireland,
Italy,Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK, Czech
Republic, Greece, Hungary, Poland, Slovakia, UG187E: all EMEA countries)
Footnotes
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In comparison to the majority of consumer/home office inkjet all-in-one printers < €399 as of November 2014, based on market share as reported by IDC as of Q3 2014, and typical time to set up and/or presence of preloaded plug-in. App
download required for printer setup. Local printing requires mobile device and printer to be on the same network or have a direct wireless connection to the printer. Wireless per formance is dependent on physical environment and distance
from access point. Wireless operations are compatible with 2.4 GHz operations only. Remote printing requires an Internet connection to an HP web-connected printer. App or software and HP ePrint account registration may also be required.
Wireless broadband use requires separately purchased service contract for mobile devices. Check with service provider for coverage and availability in your area. See http://www.hp.com/go/mobileprinting for more details.;2Savings based
on HP Instant Ink service 300 page plan savings of up to 80% (savings for 100 page plan up to 75% and 50 page plan up to 70%), based on 12 months and use of all pages in plan without purchase of additional sets of pages compared to
an average cost per page (CPP) to print ISO/IEC 24711 pages on a selection of colour inkjet printers less than £200 using standard capacity cartridges as reported by IDC in Q2 2015. Survey based upon indicative manufacturers’ supplies
pricing as reported by GfK as of June 2015 and page yield listed on original manufacturer website as of October 2015. For further details please refer to hp.com/go/ukcompare. All prices include VAT.ISO yield based on continuous printing in
default mode. Actual savings may vary depending on number of pages actually printed per month and content of pages printed. For more information on ISO standards: hp.com/go/pageyield.;3Ordered by your printer when needed subject
to customer internet connection. Availability may vary in exceptional circumstances. Express deliveries available via Support Services at hp.com/go/instantinksupportor by calling 0207 660 0596 if you use more ink than anticipated.;
Change or cancel your plan at anytime online. If you decide to cancel your HP Instant Ink plan you can go back to using HP original Standard or XL cartridges. Plan upgrades are effective immediately and the charges will be applied
retrospectively or in the next billing cycle, depending on user choice. Plan downgrades and cancellations are effective after the last day of the current billing period. For full details go to instantink.hpconnected.com/uk/en/terms.;5Requires
HP All-in-One Printer Remote mobile app download and is compatible with iPhone® 4 and later, iPad® 4th generation, iPad mini™, iPad Air®, iPod®, and mobile devices using Android™ 4.0.3 or later. Printer and mobile device must be on the
same local wireless network with Internet access. Wireless performance is dependent on physical environment and distance from access point. For a full list of supported operating systems, see http://www.hp.com/go/mobileprinting.;
Mobile device needs to be connected directly to the Wi-Fi signal of a wireless direct-capable MFP or printer prior to printing. Depending on mobile device, an app or driver may also be required. Wireless performance is dependent on physical
environment and distance from the wireless access point in the printer. For details, see http://www.hp.com/go/mobileprinting.;7Mobile device requires wireless access point and an Internet connection. Compatible with iPhone® 4 and later,
iPad® 4th generation, iPad mini™, iPad Air®, iPod® 5G using iOS 7 or later, and mobile devices using Android™ 4.0.3 or later. Features controlled may vary by mobile device operating system. Scan/copy control requires mobile device and
printer to be on the same wireless network or through wireless direct connection to printer. For mobile scanning, device camera requires 5 megapixels or greater with autofocus capability.;8Requires a wireless access point and an Internet
connection to the printer. Services require registration. HP Printable availability varies by country, language and agreements and may require a firmware upgrade. Not all HP Printables can be set up for automatic delivery and not for all
printer models. For details, visit http://www.hp.com/go/hpconnected/help/printablesgs.;9HP Auto Wireless Connect may not be available for all system configurations. Wireless performance is dependent on physical environment and
distance from access point. Wireless operations are compatible with 2.4 GHz routers only. For information on compatibility, visit http://www.hp.com/go/autowirelessconnect.
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http://www.hp.com/uk
The product could differ from the images shown. © Copyright 2016 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
4AA6-5072EEGB, May 2016