Hewlett Packard H9W15EA User Manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Centrino, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: October 2014

Document Part Number: 781076-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.

To access the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

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iv Safety warning notice ENWW

Processor configuration setting (select models only)

IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a

Celeron® N28xx/N29xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the original settings.

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vi Processor configuration setting (select models only) ENWW

Table of contents

1 Welcome ........................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ......................................................................................................................... 5

Right ..................................................................................................................................................... 5

Left ....................................................................................................................................................... 8

Display ................................................................................................................................................ 10

Top ..................................................................................................................................................... 11

TouchPad .......................................................................................................................... 11

Lights ................................................................................................................................. 12

Buttons, speakers, and fingerprint reader (select models only) ......................................... 14

Keys ................................................................................................................................... 16

Bottom ................................................................................................................................................ 17

Front ................................................................................................................................................... 19

3 Connecting to a network ................................................................................................................................. 21

Connecting to a wireless network ....................................................................................................... 21

Using the wireless controls ................................................................................................ 21

Using the wireless button .................................................................................. 21

Using operating system controls ....................................................................... 22

Using a WLAN ................................................................................................................... 22

Using an Internet service provider .................................................................... 22

Setting up a WLAN ............................................................................................ 23

Configuring a wireless router ............................................................................ 23

Protecting your WLAN ....................................................................................... 23

Connecting to a WLAN ...................................................................................... 24

Using HP Mobile Broadband (select models only) ............................................................ 24

Using HP Mobile Connect (select models only) ................................................................. 25

Inserting and removing a SIM (select models only) ........................................................... 25

Using GPS (select models only) ........................................................................................ 26

Using Bluetooth wireless devices ...................................................................................... 26

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Connecting to a wired network ........................................................................................................... 27

Connecting to a local area network (LAN) ......................................................................... 27

4 Navigating using the keyboard, touch gestures and pointing devices ............................................................ 29

Using pointing devices ....................................................................................................................... 30

Setting pointing device preferences ................................................................................... 30

Using the pointing stick ...................................................................................................... 30

Using the TouchPad and gestures .................................................................................... 30

Turning the TouchPad off and on ...................................................................... 31

Tapping ............................................................................................................. 31

Scrolling ............................................................................................................ 32

2-finger pinch zoom ........................................................................................... 32

2-finger click ...................................................................................................... 33

Rotating (select models only) ............................................................................ 33

Flicking (select models only) ............................................................................. 34

Edge swipes (select models only) ..................................................................... 34

Right-edge swipe .............................................................................. 34

Left-edge swipe ................................................................................ 35

Top-edge swipe ................................................................................ 35

Using the keyboard ............................................................................................................................ 36

Using Windows shortcut keys ............................................................................................ 36

Identifying the hot keys ...................................................................................................... 36

Using keypads ................................................................................................................... 38

Using the embedded numeric keypad ............................................................... 38

Turning the embedded numeric keypad on and off .......................... 39

Switching key functions on the embedded numeric keypad ............. 39

Using an optional external numeric keypad ...................................................... 39

5 Multimedia ....................................................................................................................................................... 41

Audio .................................................................................................................................................. 41

Connecting speakers ......................................................................................................... 41

Adjusting the volume ......................................................................................................... 41

Connecting headphones and microphones ....................................................................... 42

Checking audio functions on the computer ........................................................................ 42

Webcam (select models only) ............................................................................................................ 42

Touch to share (select models only) .................................................................................................. 44

Start sharing ...................................................................................................................... 44

Video .................................................................................................................................................. 44

VGA ................................................................................................................................... 45

DisplayPort ........................................................................................................................ 46

Discovering and connecting wired displays using MultiStream Transport ......................... 47

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Connect displays to computers with AMD graphics (with an optional hub) ....... 47

Connect displays to computers with Intel graphics (with an optional hub) ........ 47

Connect displays to computers with Intel graphics (with a built-in hub) ............ 48

Discovering and connecting Miracast-compatible wireless displays (select models

only) ................................................................................................................................... 48

6 Power management ........................................................................................................................................ 49

Shutting down (turning off) the computer ........................................................................................... 49

Setting power options ......................................................................................................................... 50

Using power-saving states ................................................................................................. 50

Intel Rapid Start Technology (select models only) ............................................ 50

Initiating and exiting Sleep ................................................................................ 50

Enabling and exiting user-initiated Hibernation ................................................. 51

Using the power meter and power settings ....................................................... 51

Setting password protection on wakeup ........................................................... 51

Using battery power ........................................................................................................... 52

Finding additional battery information ............................................................... 52

Using Battery Check ......................................................................................... 53

Displaying the remaining battery charge ........................................................... 53

Maximizing battery discharge time .................................................................... 53

Managing low battery levels .............................................................................. 53

Identifying low battery levels ............................................................. 53

Resolving a low battery level ............................................................ 54

Inserting or removing the battery ...................................................................... 54

Inserting a battery ............................................................................. 54

Removing a battery .......................................................................... 55

Conserving battery power ................................................................................. 56

Storing a user-replaceable battery (select models only) ................................... 56

Disposing of a user-replaceable battery (select models only) ........................... 57

Replacing a user-replaceable battery (select models only) .............................. 57

Using external AC power ................................................................................................... 57

Testing an AC adapter ...................................................................................... 58

7 External cards and devices ............................................................................................................................. 59

Using memory card readers ............................................................................................................... 59

Inserting a memory card .................................................................................................... 59

Removing a memory card .................................................................................................. 60

Using smart cards .............................................................................................................................. 60

Inserting a smart card ........................................................................................................ 61

Removing a smart card ...................................................................................................... 61

Using a USB device ........................................................................................................................... 61

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Connecting a USB device .................................................................................................. 62

Removing a USB device .................................................................................................... 62

Using optional external devices .......................................................................................................... 62

Using optional external drives ............................................................................................ 63

8 Drives .............................................................................................................................................................. 65

Handling drives ................................................................................................................................... 65

Using hard drives ............................................................................................................................... 66

Intel Smart Response Technology (select models only) .................................................... 66

Removing or replacing the service door ............................................................................ 66

Removing the service door ............................................................................... 66

Replacing the service door ................................................................................ 67

Replacing or upgrading the hard drive ............................................................................... 68

Removing the hard drive ................................................................................... 68

Installing a hard drive ........................................................................................ 69

Improving hard drive performance ..................................................................................... 70

Using Disk Defragmenter .................................................................................. 70

Using Disk Cleanup ........................................................................................... 71

Using HP 3D DriveGuard (select models only) .................................................................. 71

Identifying HP 3D DriveGuard status ................................................................ 71

9 Security ........................................................................................................................................................... 73

Protecting the computer ..................................................................................................................... 73

Using passwords ................................................................................................................................ 74

Setting passwords in Windows .......................................................................................... 74

Setting passwords in Computer Setup .............................................................................. 75

Managing a BIOS administrator password ........................................................................ 75

Entering a BIOS administrator password .......................................................... 76

Managing a Computer Setup DriveLock password ........................................................... 76

Setting a DriveLock password ........................................................................... 77

Entering a DriveLock password ........................................................................ 78

Changing a DriveLock password ...................................................................... 78

Removing DriveLock protection ........................................................................ 78

Using Computer Setup Automatic DriveLock .................................................................... 79

Entering an Automatic DriveLock password ..................................................... 79

Removing Automatic DriveLock protection ....................................................... 79

Using antivirus software ..................................................................................................................... 80

Using firewall software ....................................................................................................................... 80

Installing critical security updates ....................................................................................................... 81

Using HP Client Security .................................................................................................................... 81

Installing an optional security cable .................................................................................................... 81

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Using the fingerprint reader (select models only) ............................................................................... 82

Locating the fingerprint reader ........................................................................................... 82

10 Maintenance ................................................................................................................................................. 83

Adding or replacing memory modules ................................................................................................ 83

Cleaning your computer ..................................................................................................................... 85

Cleaning procedures .......................................................................................................... 86

Cleaning the display (All-in-Ones or Notebooks) .............................................. 86

Cleaning the sides or cover ............................................................................... 86

Cleaning the TouchPad, keyboard, or mouse ................................................... 86

Updating programs and drivers .......................................................................................................... 87

Using SoftPaq Download Manager .................................................................................................... 87

11 Backup and recovery .................................................................................................................................... 89

Backing up your information ............................................................................................................... 89

Performing a system recovery ............................................................................................................ 89

Using the Windows recovery tools ..................................................................................... 90

Using f11 recovery tools .................................................................................................... 90

Using Windows operating system media (purchased separately) ..................................... 91

Using Windows Refresh or Windows Reset ...................................................................... 92

Using HP Software Setup .................................................................................................. 92

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 93

Using Computer Setup ....................................................................................................................... 93

Starting Computer Setup ................................................................................................... 93

Navigating and selecting in Computer Setup ..................................................................... 93

Restoring factory settings in Computer Setup ................................................................... 94

Updating the BIOS ............................................................................................................. 95

Determining the BIOS version ........................................................................... 95

Downloading a BIOS update ............................................................................. 95

Using MultiBoot .................................................................................................................................. 97

About the boot device order ............................................................................................... 97

Choosing MultiBoot preferences ........................................................................................ 97

Setting a new boot order in Computer Setup .................................................... 97

Dynamically choosing a boot device using the f9 prompt ................................. 98

Setting a MultiBoot Express prompt .................................................................. 98

Entering MultiBoot Express preferences ........................................................... 99

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 99

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 99

Using HP Sure Start (select models only) ....................................................................... 100

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13 Support ....................................................................................................................................................... 101

Contacting support ........................................................................................................................... 101

Labels ............................................................................................................................................... 102

14 Specifications .............................................................................................................................................. 103

Input power ....................................................................................................................................... 104

Operating environment ..................................................................................................................... 105

Appendix A Traveling with the computer ......................................................................................................... 107

Appendix B Troubleshooting ............................................................................................................................ 109

Troubleshooting resources ............................................................................................................... 109

Resolving issues .............................................................................................................................. 109

The computer is unable to start up .................................................................................. 109

The computer screen is blank .......................................................................................... 110

Software is functioning abnormally .................................................................................. 110

The computer is on but not responding ........................................................................... 110

The computer is unusually warm ..................................................................................... 110

An external device is not working .................................................................................... 111

The wireless network connection is not working .............................................................. 111

A disc does not play ......................................................................................................... 111

A movie is not visible on an external display ................................................................... 112

The process of burning a disc does not begin, or it stops before completion .................. 112

Appendix C Electrostatic discharge ................................................................................................................. 113

Index ................................................................................................................................................................. 115

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1 Welcome

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:

TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,

press the Windows key on your keyboard. Pressing the Windows key again will return you to

the previous screen.

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

●

Internet. For more information, see Connecting to a network on page 21.

Update your antivirus software—Protect your computer from damage caused by viruses. The

●

software is preinstalled on the computer. For more information, see Using antivirus software

on page 80.

Get to know your computer—Learn about your computer features. See Getting to know your

●

computer on page 5 and Navigating using the keyboard, touch gestures and pointing devices on page 29 for additional information.

Find installed software—Access a list of the software preinstalled on the computer:

●

From the Start screen, type a, click Apps, and then select from the displayed options. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.

Back up your hard drive by creating recovery discs or a recovery flash drive. See Backup and

●

recovery on page 89.

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Finding information

You have already used

Setup Instructions

to turn on the computer and locate this guide. To locate

resources that provide product details, how-to information, and more, use this table.

Resources For information about

Setup Instructions

HP Support Assistant

To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

To access the latest user guide, go to

http://www.hp.com/support, and select your country.

Select Drivers & Downloads, and then follow the onscreen instructions.

Worldwide support

To get support in your language, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

HP website

To access the latest user guide, go to

http://www.hp.com/support, and select your country.

Select Drivers & Downloads, and then follow the onscreen instructions.

poster

How to set up the computer

●

Help to identify computer components

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access support

●

Online chat with an HP technician

●

Support telephone numbers

●

HP service center locations

●

Support information

●

Ordering parts and finding additional help

●

Accessories available for the device

●

Safety & Comfort Guide

To access this guide:

From the Start screen, type support, and then

▲

select the HP Support Assistant app.

– or –

Go to http://www.hp.com/ergo.

Regulatory, Safety, and Environmental Notices

To access this guide:

1. From the Start screen, type support, and then

select the HP Support Assistant app.

2. Select My computer, and then select User

guides.

Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

●

Regulatory and safety information

●

Battery disposal information

●

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Resources For information about

Limited Warranty

To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select Warranty and services.

– or –

Go to http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Warranty information

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2 Getting to know your computer

Right

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Audio-out (headphone)/Audio-in

(microphone) jack

(2) DisplayPort Connects an optional digital display device, such as a high-

(3) Memory card reader Reads optional memory cards that store, manage, share,

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the

Regulatory, Safety, and Environmental Notices

this guide, from the Start screen, type support, and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

performance monitor or projector.

or access information.

. To access

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Component Description

(4) USB 3.0 port(s) Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

For details about different types of USB ports, see Using a

USB device on page 61.

(5) RJ-45 (network) jack/lights Connects a network cable.

Green (left): The network is connected.

●

Amber (right): Activity is occurring on the network.

●

(6) Docking connector Connects an optional docking device.

(7) Power connector Connects an AC adapter.

Component Description

(1) Audio-out (headphone)/Audio-in

(microphone) jack

(2) DisplayPort Connects an optional digital display device, such as a high-

(3) USB 3.0 ports Connect optional USB devices, such as a keyboard,

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the

Regulatory, Safety, and Environmental Notices

this guide, from the Start screen, type support, and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

performance monitor or projector.

mouse, external drive, printer, scanner or USB hub.

For details about different types of USB ports, see Using a

USB device on page 61.

. To access

6 Chapter 2 Getting to know your computer ENWW

Component Description

(4) Memory card reader Reads optional memory cards that store, manage, share,

or access information.

(5) RJ-45 (network) jack/lights Connects a network cable.

Green (left): The network is connected.

●

Amber (right): Activity is occurring on the network.

●

(6) Docking connector Connects an optional docking device.

(7) Power connector Connects an AC adapter.

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Left

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

(2) Vents Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) External monitor port Connects an external VGA monitor or projector.

(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

NOTE: USB charging ports can also charge select

models of cell phones and MP3 players, even when the computer is off.

For details about different types of USB ports, see Using a

USB device on page 61.

(5) USB 3.0 port Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

For details about different types of USB ports, see Using a

USB device on page 61.

(6) Smart card reader Supports optional smart cards.

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Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

(2) Vents Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) External monitor port Connects an external VGA monitor or projector.

(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,

NOTE: USB charging ports can also charge select

models of cell phones and MP3 players, even when the computer is off.

For details about different types of USB ports, see Using a

USB device on page 61.

(5) Smart card reader Supports optional smart cards.

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Display

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) WLAN antennas* Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

(2) WWAN antennas* (select models only) Send and receive wireless signals to communicate with wireless

wide area networks (WWAN).

(3) Internal microphones Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records video and captures photographs. Some models allow

you to video conference and chat online using streaming video.

For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

(6) Internal display switch Turns off the display or initiates Sleep if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Environmental Notices

and then select the HP Support Assistant app.

that applies to your country or region. To access this guide, from the Start screen, type support,

Regulatory, Safety, and

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Top

TouchPad

Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the

screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad zone Reads your finger gestures to move the pointer or activate

items on the screen.

NOTE: The TouchPad also supports edge-swipe

gestures. For more information, see Edge swipes (select

models only) on page 34.

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button Functions like the right button on an external mouse.

(7) Right TouchPad button Functions like the right button on an external mouse.

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Lights

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Power light

(2) Caps lock light On: Caps lock is on, which switches the keys to all capital

(3) TouchPad light

(4) Microphone mute light

(5) Num lock light On: Num lock is on.

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power-

●

saving state. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is a power-saving state that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving

states on page 50.

letters.

On: The TouchPad is off.

●

Off: The TouchPad is on.

●

Amber: microphone sound is off.

●

Off: microphone sound is on.

●

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Component Description

(6) Wireless light On: An integrated wireless device, such as a wireless local

area network (WLAN) device and/or a Bluetooth® device, is on.

NOTE: On some models, the wireless light is amber when

all wireless devices are off.

(7) Mute light

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

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Buttons, speakers, and fingerprint reader (select models only)

Component Description

(1) Power button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving

states on page 50.

To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.

(2) Speakers Produce sound.

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Component Description

(3) Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

(4) Volume mute button Mutes and restores speaker sound.

(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

logon.

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Keys

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with a function key or the esc key.

(3) Windows key Returns you to the Start screen from an open app or the

Windows desktop.

NOTE: Pressing the Windows key again will return you to

the previous screen.

(4) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an

external numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

(6) Windows applications key Displays options for a selected object.

(7) num lk key Turns the embedded numeric keypad on and off when

pressed in combination with the fn key.

Alternates between the navigational and numeric functions on the embedded numeric keypad.

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Bottom

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Accessory battery connector (select

models only)

(2) Service door Provides access to the hard drive bay, the wireless

(3) Service door release latch Releases the service door.

(4) Service door release lock Locks the service door.

Connects an optional accessory battery.

LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

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Component Description

(5) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(6) SIM slot (select models only) Supports a wireless subscriber identity module (SIM).

The SIM slot is located inside the battery bay.

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+ 100 hidden pages