Hewlett-Packard H6300 How Do

how do I...?

look inside to see

answers to frequently

asked questions about

your iPAQ Pocket PC

hp iPAQ Pocket PC

h6300 series

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Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries.

T-Mobile is a registered trademark of Deutsche Telekom AG.

All other product names mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as an additional warranty.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

How Do I...? HP iPAQ Pocket PC h6300 Series First Edition (July 2004)

Document Part Number: 360338-002

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How Do I Find Out What’s On My CD? . . . . . . . . . . . . . . . 1

How Do I Install Microsoft ActiveSync?. . . . . . . . . . . . . . . 2

How Do I Create an ActiveSync Partnership?. . . . . . . . . . . 7

How Do I Synchronize to a PC? . . . . . . . . . . . . . . . . . . . . 12

How Do I Perform a Soft (“Normal”) Reset? . . . . . . . . . . 14

How Do I Perform a Hard (“Full”) Reset?. . . . . . . . . . . . . 15

How Do I Migrate Data from Palm

Desktop Software to Pocket PC 2003? . . . . . . . . . . . . . . . 16

How Do I Transfer Files from

My Personal Computer to My iPAQ Pocket PC? . . . . . . . 18

How Do I Insert the Subscriber Identity

Module (SIM) Card Correctly? . . . . . . . . . . . . . . . . . . . . . 20

How Do I Manage Available Storage? . . . . . . . . . . . . . . . 21

How Do I Insert and Remove My Battery Correctly? . . . . 24

How Do I Maximize Battery Life? . . . . . . . . . . . . . . . . . . 26

How Do I Check the Battery Charge Level? . . . . . . . . . . . 27

How Do I Use the Built-in Digital Camera in My iPAQ Pocket PC to Take

and Send Pictures? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

How Do I View Pictures That I’ve Already Taken? . . . . . 31

How Do I Save Pictures to a Memory Card?. . . . . . . . . . . 32

How Do I Send Pictures Using Picture

Messaging (MMS) or E-mail? . . . . . . . . . . . . . . . . . . . . . . 33

How Do I Find Out More About Expansion Cards? . . . . . 34

How Do I Place and Receive Phone Calls? . . . . . . . . . . . . 35

How Do I Set Up and Access My Voicemail?. . . . . . . . . . 38

How Do I Make a Conference Call? . . . . . . . . . . . . . . . . . 38

How Do I Change My Phone Services Settings?. . . . . . . . 39

Contents

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Contents

How Do I Change The Call Forwarding Settings? . . . . . . 39

How Do I Communicate If I am Using a Headset? . . . . . . 40

How Do I Use the Wireless Features of

My iPAQ Pocket PC?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

How Do I Use Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

How Do I Set Up My iPAQ Pocket PC to Connect and Browse the Internet

through a Wi-Fi HotSpot? . . . . . . . . . . . . . . . . . . . . . . . . . 48

How Do I Connect to a T-Mobile HotSpot? . . . . . . . . . . . 49

How Do I Use Bluetooth? . . . . . . . . . . . . . . . . . . . . . . . . . 51

How Do I turn on Bluetooth?. . . . . . . . . . . . . . . . . . . . . . . 52

How Do I Use Bluetooth to Transfer

Files to Another Pocket PC, Computer, or Printer?. . . . . . 54

How Do I Send and Receive Text Messages? . . . . . . . . . . 56

How Do I Recognize and Filter Spam

Text Messages (SMS)? . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

How Do I Set Up T-Mobile Alerts?. . . . . . . . . . . . . . . . . . 58

How Do I Protect My iPAQ Pocket PC

from Screen Damage or Cracking? . . . . . . . . . . . . . . . . . . 58

How Do I Find the Product ID and

Serial Number of My iPAQ Pocket PC? . . . . . . . . . . . . . . 59

How Do I Find Information On Topics

Not Covered in This Booklet? . . . . . . . . . . . . . . . . . . . . . . 61

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This document is intended to answer the most frequently asked questions regarding the HP iPAQ Pocket PC h6300 Series. For complete setup and installation instructions, refer to the Welcome Guide in the box or the User’s Guide located on the Companion CD. For further support, visit the T-Mobile website at www.t-mobile.com/help.

How Do I Find Out What’s On My CD?

The Companion CD is located in the box and contains:

■ Microsoft ActiveSync 3.7.1

■ Microsoft Outlook 2002

■ HP iPAQ Pocket PC h6300 Series User’s Guide

■ How Do I...? (this document)

■ Know Your Options (Accessories Information)

■ Important Safety Information

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All of the software and documents are designed to be installed on your personal computer to enhance your ability to use your iPAQ Pocket PC to its fullest potential. The CD also contains Microsoft add-on software applications and Pocket PC enhancements that can be installed directly onto your Pocket PC for use on the go.

Note: It is recommended that you save the original packaging for

the CD because the Microsoft product key for installing Microsoft Outlook is located on the sticker on the CD packaging. You will need that information if you ever need to reinstall Outlook on your personal computer.

How Do I Install Microsoft ActiveSync?

Microsoft ActiveSync, located on the Companion CD, is software that allows your iPAQ Pocket PC and your personal computer to communicate with each other by setting up a partnership. Before you insert your iPAQ Pocket PC into the USB Synchronization Cradle/Charger, you must first install ActiveSync onto your personal computer.

Note: If you have previously installed ActiveSync on your computer, you do not have to uninstall the software to proceed with installing the latest version of ActiveSync.

To install Microsoft ActiveSync, follow the steps below:

1. First insert the Companion CD that came with your Pocket PC into the CD-ROM drive on your personal computer. Be sure to do this before inserting your iPAQ Pocket PC into the USB Synchronization Cradle/Charger.

If the CD starts automatically, proceed to step 3.

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2. If the CD doesn’t start automatically (auto run), click Start > Run > Browse on your personal computer. Select setup.exe

from the list of files, then click Open > OK to run the Setup program.

3. Click the small arrow in the center of the opening image, or wait a few moments for the Getting Started with Your Pocket PC screen to appear.

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4. Click Start Here. Five options are displayed:

■ Overview

■ Install Outlook 2002

■ Install ActiveSync 3.7.1

■ Register your iPAQ Pocket PC

■ Main Menu

5. If you do not already have Microsoft Outlook 98 or higher installed on your personal computer and you want to synchronize your calendar, contacts, inbox, notes, and/or tasks, select Install Outlook 2002 and follow the onscreen instructions to install it on your personal computer. To determine what version of Outlook is installed on your personal computer, click Start > Programs > Microsoft

Outlook > Help > About Microsoft Outlook.

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Note: Microsoft Outlook Express will not work with the iPAQ

Pocket PC and ActiveSync.

If you decide to upgrade from an older version of Microsoft Outlook to Outlook 2002, all your personal settings are saved and reloaded during the upgrade process.

6. Once Microsoft Outlook is installed on your personal computer, select Install ActiveSync 3.7.1 from your CD menu and read the “Product Detail and Installation Guidelines.” Click Install > OK.

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7. When the File Download window is displayed, click Open.

8. When the Set Up Microsoft ActiveSync 3.7.1 window is displayed, follow the onscreen instructions to complete the installation.

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You will know ActiveSync installed successfully when you see the Set Up a Partnership screen. Refer to the next section, “How Do I Create an ActiveSync Partnership?” for more information.

Note: If you are having trouble installing ActiveSync and have

firewall software installed, try disabling the firewall software during the ActiveSync installation, then enabling it again after installation is complete. If you are connected to a corporate firewall, contact your network administrator for assistance.

How Do I Create an ActiveSync Partnership?

A Microsoft ActiveSync partnership allows your iPAQ Pocket PC and your personal computer to communicate with each other. To synchronize your HP iPAQ Pocket PC h6300 series and your personal computer, you must first create a partnership using ActiveSync. You only need to create a partnership once.

These instructions will give you information on creating a basic partnership. Other partnership options are available, and these instructions are found in Chapter 12, “Using ActiveSync,” of the User’s Guide located on the Companion CD.

To create an ActiveSync partnership between your iPAQ Pocket PC and your personal computer, first install ActiveSync.

1. When the Get Connected screen is displayed during ActiveSync installation, connect the USB Synchronization Cradle/Charger to your personal computer by attaching the free end of the USB cable to the USB port on your personal computer. Then connect one end of the AC Adapter to the cradle and the other end to an electrical outlet.

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2. Turn on your iPAQ Pocket PC by pressing the power button, then insert it into the USB Synchronization Cradle/Charger.

Note: If you are turning on the iPAQ Pocket PC for the first time,

use your stylus to press the Reset Button on the left, side panel to turn on the unit.

3. When the Set Up a Partnership screen is displayed, select Standard Partnership and click Next.

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4. When the New Partnership screen is displayed, select Synchronize with this desktop computer, then click Next.

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5. When the Select Number of Partnerships screen is displayed, choose whether you want to synchronize with one computer or two (e.g., home and office).

Note: If you set up two (or more) Pocket PCs or are

re-establishing a legacy ActiveSync Partnership, you must name each unit. Do not set up a Guest Partnership because you will not be able to synchronize with your PC.

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6. When the Select Synchronization Settings screen is displayed, check the items you want to synchronize between your iPAQ Pocket PC and your personal computer.

7. When the Setup Complete screen is displayed, click Finish. ActiveSync immediately begins synchronizing.

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Do you want to learn more about:

■ setting up a guest partnership?

■ setting up a partnership with a server?

■ setting up a partnership with two computers?

Refer to the Microsoft Pocket PC 2003 Web site at www.microsoft.com/windowsmobile/resources/support/ pocketpc. Fill in your region, your device, and your operating system, then click the Get Support button. Under Support Topics on the left hand side of the window, select ActiveSync.

How Do I Synchronize to a PC?

Synchronizing your iPAQ Pocket PC and your desktop or laptop computer allows you to keep the same information (such as calendar, contacts, and e-mails) in both places, making it available when you work on your desktop or laptop computer or when you are on the go with your Pocket PC. There are several ways to synchronize your Pocket PC with your personal computer, including:

■ USB (Universal Serial Bus) Synchronization Cradle/Charger

■ Bluetooth

■ Infrared

■ Wireless LAN via a server

The most common way to synchronize is with USB. This section explains how to synchronize using the USB Synchronization Cradle/Charger.

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To synchronize your personal computer and your iPAQ Pocket PC:

1. Be sure to install ActiveSync first. Refer to “How Do I Install Microsoft ActiveSync?” earlier in this document for more information.

Note: ActiveSync must be installed prior to synchronization.

2. Connect the USB Synchronization Cradle/Charger to your personal computer.

3. Place your iPAQ Pocket PC in the USB Synchronization Cradle/Charger. Synchronization begins automatically.

Note: If you must log in to a server (such as your company’s

Virtual Private Network), you might receive a message from ActiveSync telling you it is unable to synchronize. Synchronization begins automatically once you have logged in.

Do you want to learn more about:

■ synchronizing using Bluetooth?

■ synchronizing using Infrared?

■ synchronizing using Wireless LAN and a server?

■ troubleshooting synchronization connection problems?

Refer to the User’s Guide on the Companion CD.

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How Do I Perform a Soft (“Normal”) Reset?

A soft reset (also known as a normal reset) stops all running applications, but does not erase any programs or saved data.

CAUTION: Be sure to save your data in all currently open applications before performing a soft reset since a soft reset erases all

unsaved data.

To perform a soft reset:

1. Locate the recessed Reset button on the left side of your iPAQ Pocket PC.

2. Use the stylus to lightly press and release the Reset button.

The Pocket PC restarts and displays the Today screen.

Note: A soft reset does not change any Bluetooth or ActiveSync

settings currently set on your Pocket PC.

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How Do I Perform a Hard (“Full”) Reset?

Perform a hard reset (also known as a full reset) when you want to clear all settings, programs, and data from Random-Access Memory (RAM).

CAUTION: If you perform a hard reset, your iPAQ Pocket PC returns

to its default settings and loses all information (files, settings, etc.) that is not recorded in ROM. However, information stored in iPAQ File Store will not be lost. Also, all of your GPRS connection methods are erased with a hard reset, except the default GPRS connection with T-Mobile.

To perform a hard reset:

1. Press and hold down the Power button.

2. While holding the Power button, use the stylus to lightly press the Reset button on the left side of the Pocket PC for about five seconds.

3. The Pocket PC screen fades and the device resets. Once the device resets and the screen comes back on, release the Power button and remove the stylus from the Reset button.

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