Java is a registered trademark of Oracle
and/or its affiliates. microSD is a trademark
or registered trademark of SD-3C in the
United States, other countries or both.
Windows is a U.S. registered trademark of
the Microsoft group of companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: April 2015
First Edition: January 2015
Document Part Number: 798568-002
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your tablet.
Not all features are available in all editions
of Windows. This tablet may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality. Go
to
http://www.microsoft.com for details.
To obtain the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and
then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your seller.
For any further information or to request a
full refund of the price of the tablet, please
contact your seller.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating, do not allow the AC
adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The
tablet and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Finding information ............................................................................................................................... 2
2 Getting to know your tablet ............................................................................................................................... 4
Front ..................................................................................................................................................... 5
Back ..................................................................................................................................................... 6
Top ....................................................................................................................................................... 7
Updating the software installed on the tablet ..................................................................... 11
3 Connecting to a network ................................................................................................................................. 12
Connecting to a wireless network ....................................................................................................... 12
Using the wireless controls ................................................................................................ 12
Using a WLAN ................................................................................................................... 12
Using an Internet service provider .................................................................... 13
Setting up a WLAN ............................................................................................ 13
Configuring a wireless router ............................................................................ 13
Protecting your WLAN ....................................................................................... 13
Connecting to a WLAN ...................................................................................... 14
Using Bluetooth wireless devices ...................................................................................... 15
Using HP Mobile Broadband (select models only) ............................................................................. 15
Inserting and removing a micro SIM or microSD card ....................................................... 16
4 Navigating using touch gestures ..................................................................................................................... 21
Using touch screen gestures .............................................................................................................. 21
Video .................................................................................................................................................. 29
Near Field Communications (NFC) .................................................................................................... 34
6 Power management ........................................................................................................................................ 35
Shutting down the tablet ..................................................................................................................... 35
Setting power options ......................................................................................................................... 35
Using power-saving states ................................................................................................. 35
Initiating and exiting Sleep ................................................................................ 35
Using the power meter and power settings ....................................................... 36
Setting password protection on wakeup ........................................................... 36
Using battery power ........................................................................................................... 36
Input power ......................................................................................................................................... 60
Appendix A Traveling with the tablet ................................................................................................................. 61
Appendix B Troubleshooting .............................................................................................................................. 62
The tablet is unable to start up .......................................................................................... 62
An external device is not working ...................................................................................... 62
A video is not visible on an external display ...................................................................... 63
Index ................................................................................................................................................................... 64
viii
1Welcome
After you set up and register the tablet, it is important to take the following steps:
Connect to the Internet—Set up your wireless network so that you can connect to the Internet.
●
For more information, see
Update your antivirus software—Protect your tablet from damage caused by viruses. The
●
software is preinstalled on the tablet. For more information, see
on page 48.
Connecting to a network on page 12.
Using antivirus software
Get to know your tablet—Learn about your tablet features. Refer to
●
on page 4 and Navigating using touch gestures on page 21 for additional information.
Find installed software—Access a list of the software preinstalled on the tablet:
●
On the Start screen, swipe up from the center of the touch screen to display the Apps screen.
For details about using the software included with the tablet, see the software manufacturer's
instructions, which may be provided with the software or on the manufacturer's website.
Back up your hard drive by creating a recovery flash drive. See
●
on page 53.
Getting to know your tablet
Backup and recovery
1
Finding information
The tablet comes with several resources to help you perform various tasks.
ResourcesFor information about
Setup Instructions
HP Support Assistant
To access HP Support Assistant on the Start screen,
tap the HP Support Assistant app.
To obtain the latest user guide, go to
http://www.hp.com/support, and select your country.
Select Drivers & Downloads, and then follow the onscreen instructions
poster
Regulatory, Safety, and Environmental Notices
To access this guide:
1.From the Start screen, type support, and then
select the HP Support Assistant app.
2.Select My computer, and then tap User guides.
Safety & Comfort Guide
To access the user guides, tap the HP Support
Assistant app on the Start screen, tap My computer,
and then tap User guides.
– or –
Go to
http://www.hp.com/ergo.
How to set up the tablet
●
Help to identify tablet components
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
●
Regulatory and safety information
●
Environmental information
●
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
●
Worldwide Telephone Numbers
This booklet is provided with your tablet.
HP website
To obtain the latest user guide, go to
http://www.hp.com/support, and select your country.
Select Drivers & Downloads, and then follow the onscreen instructions
Limited Warranty
To access this guide, tap the HP Support Assistant
app on the Start screen, tap My computer, and then
tap Warranty and services.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
tablet and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty
in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy
from
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
*
booklet
HP support telephone numbers
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
●
Warranty information
2Chapter 1 Welcome
ResourcesFor information about
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For worldwide support, go to
http://h20565.www2.hp.com/portal/site/hpsc.
Finding information3
2Getting to know your tablet
The following sections provide an overview of the HP ElitePad 1000 G2 Heathcare Tablet
capabilities.
Front
●
Back
●
Top
●
Bottom
●
Labels
●
Attaching the hand strap
●
Changing your tablet's settings
●
Finding your hardware and software information
●
4Chapter 2 Getting to know your tablet
Front
ComponentDescription
(1)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with wireless
wide area networks (WWAN).
(2)Front webcamRecords video and captures still photographs.
To use the webcam, tap the YouCam tile on the Start screen, or
swipe from the right edge of the touch screen to display the
charms, tap Search, and then tap the search box. In the search
box, type c, and then tap CyberLink YouCam.
(3)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
(4)Ambient light sensorThe ambient light sensor automatically adjusts the display
(5)Webcam status light (front)On: The webcam is on.
(6)Near Field Communications (NFC) tapping
area (select models only)
(7)Windows buttonDisplays the Start screen.
*The antennas are not visible on the outside of the tablet. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. To see wireless regulatory notices, see the section of the
Environmental Notices
on the Start screen, tap My computer, and then tap User guides.
that applies to your country or region. To access the user guides, tap the HP Support Assistant app
local area networks (WLAN).
brightness based on the lighting conditions in your environment.
Allows you to touch an NFC-compatible device to this area to
wirelessly connect and communicate with the tablet and transfer
data back and forth.
Regulatory, Safety, and
Front5
Back
ComponentDescription
(1)Hand strap connectors (4)Attach the hand strap on the right or left side.
(3)Bar-code scanner buttons (select models only)Press to use the bar-code scanner.
For information about using the bar-code
scanner, see
only) on page 31.
Bar-code scanner (select models
(4)Webcam lightOn: The webcam is in use.
(5)Webcam Records video and captures photographs. You
can video conference and chat online using
streaming video.
For information on using the webcam, access HP
Support Assistant. To access HP Support
Assistant, from the Start screen, select the HP
Support Assistant app.
(6)Volume buttons (2)Control the volume.
(7)
Security cable slotAttaches an optional security cable to the tablet.
NOTE: The security cable is designed to act as
a deterrent, but it may not prevent the tablet from
being mishandled or stolen.
6Chapter 2 Getting to know your tablet
Top
ComponentDescription
(1)
(2)Stylus connectorAttaches a stylus using a lanyard.
(3)Internal microphones (2)Record sound.
(4)
Audio-out (headphone)/Audio-in
(microphone) jack
Power button
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or a display audio
cable. Also connects an optional headset microphone.
This jack does not support optional microphone-only
devices.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, see the
Environmental Notices
Start screen, type support, and then select the HP
Support Assistant app.
NOTE: When a device is connected to the jack, the
tablet speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
When the tablet is off, press the button to turn on
●
the tablet.
When the tablet is on, press the button briefly to
●
initiate Sleep.
When the tablet is in the Sleep state, press the
●
button briefly to exit Sleep.
Regulatory, Safety, and
. To access this guide, from the
When the tablet is in Hibernation, press the
●
button briefly to exit Hibernation.
CAUTION: Pressing and holding down the power
button results in the loss of unsaved information.
If the tablet has stopped responding and Windows®
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off the
tablet.
To learn more about your power settings, see your
power options. From the Start screen, type power,
select Power and sleep settings, and then select
Power and sleep from the list of applications.
Top7
Bottom
NOTE:To access the bottom components, lift the I/O door using both thumbs. To close the I/O
door, push it in and then press down until it is firmly seated.
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Shoulder strap connectorConnects an optional shoulder strap.
(3)
(4)
(5)
(6)Bar-code scanner (select models only)Scans bar codes.
HDMI portConnects an optional video or audio device, such as a
high-definition display, any compatible digital or audio
component, or a high-speed HDMI device.
Power connector/Docking connectorConnects an AC adapter or an optional docking
device.
USB 3.0 portConnects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner or
USB hub.
For details about different types of USB ports, see
Using a USB device on page 42.
For information about using the bar-code scanner, see
Bar-code scanner (select models only) on page 31.
8Chapter 2 Getting to know your tablet
Labels
The labels affixed to the tablet provide information you may need when you troubleshoot system
problems or travel internationally with the tablet.
IMPORTANT:Check the following location for the labels described in this section: on the back of
the tablet.
Service label—Provides important information to identify your tablet. When contacting support,
●
you will probably be asked for the serial number, and possibly for the product number or the
model number. Locate these numbers before you contact support.
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains
●
the Windows Product Key. You may need the Product Key to update or troubleshoot the
operating system. HP platforms with Windows 8 or Windows 8.x preinstalled do not have the
physical label. Instead a Digital Product Key is electronically installed.
NOTE:The Digital Product Key is automatically recognized and activated by Microsoft
operating systems when a Windows 8 or Windows 8.x operating system is reinstalled using HPapproved recovery methods.
Regulatory label(s)—Provide(s) regulatory information about the tablet.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
●
approval markings for the countries or regions in which the devices have been approved for use.
Laser label(s) (select models only)—Provide information about using the bar-code scanner laser
●
properly.
Labels9
Attaching the hand strap
Attach one of the two provided hand straps to either the left or the right side of the tablet. Retain the
second hand strap and use it to replace the first hand strap when it needs to be cleaned.
To attach the hand strap:
1.Position the hand strap over either the right or left hand strap connectors on the back of the
tablet.
2.Position the quick-release fasteners over the holes in the hand strap, and then connect the
quick-release fasteners to secure the hand strap.
To remove the hand strap:
1.Press the center of the quick-release fastener and then lift it to remove it from the tablet. Repeat
for the second quick-release fastener.
2.Remove the hand strap from the tablet.
Changing your tablet's settings
You can change view and screen brightness.
Changing your tablet's view
Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from
portrait to landscape view.
1.To change the view of your tablet from landscape view to portrait view:
Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).
2.To change the view of your tablet from portrait view to landscape view:
Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).
10Chapter 2 Getting to know your tablet
Using the tablet's autorotate lock feature
To turn on your tablet's autorotate lock feature:
1.Swipe from the right edge of the touch screen to display the charms, and then tap Settings.
2.Tap the screen icon to lock your current tablet screen in place and to prevent rotation. The icon
displays a lock symbol when the autorotate lock is active.
To turn off your tablet's autorotate lock feature:
1.Swipe from the right edge of the touch screen to display the charms, and then tap Settings.
2.Tap the Screen icon at the bottom right, and then tap the autorotate lock icon again.
Adjusting your tablet's screen brightness
To adjust the screen brightness:
1.Swipe from the right edge of the touch screen to display the charms, and then tap Settings.
2.Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen
brightness.
NOTE:On the Windows desktop, you can also tap the Power Meter icon in the notification area at
the far right of the taskbar, tap Adjust screen brightness, and then move the slider next to Screen
brightness at the bottom of the screen.
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your tablet:
1.Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap
the search box.
2.In the search box, type device manager, and then tap Device Manager.
A list displays all the devices installed on your tablet.
Locating software
To find out what software is installed on your tablet, on the Start screen, swipe up from the
▲
center of the touch screen to display the Apps screen.
Updating the software installed on the tablet
Most software, including the operating system, is updated frequently by the manufacturer or provider.
Important updates to the software included with the tablet may have been released since the tablet
left the factory.
Some updates may affect the way the tablet responds to optional software or external devices. Many
updates provide security enhancements.
Update the operating system and other software installed on the tablet as soon as the tablet is
connected to the Internet. Access the updates on the HP website at
Finding your hardware and software information11
http://www.hp.com.
3Connecting to a network
Your tablet can travel with you wherever you go. But even at your office, you can explore the globe
and access information from millions of websites using your tablet and a wireless network connection.
This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your tablet may be equipped
with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the tablet to wireless local area networks
●
(commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your
home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In
a WLAN, the mobile wireless device in your tablet communicates with a wireless router or a
wireless access point.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in HP
Support Assistant. To access HP Support Assistant, on the Start screen, tap the HP Support
Assistant app.
Using the wireless controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
1.Swipe from the right edge of the touch screen to display the charms, tap Settings, and then tap
Control Panel.
2.Select Network and Internet, and then tap Network and Sharing Center.
For more information, access HP Support Assistant. To access HP Support Assistant, on the Start
screen, tap the HP Support Assistant app.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE:The terms
wireless router
and
wireless access point
are often used interchangeably.
12Chapter 3 Connecting to a network
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your tablet, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless tablet to the modem,
and test the Internet service.
NOTE:Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
●
an Internet service provider
A wireless router (2) (purchased separately)
●
A wireless tablet (3)
●
NOTE:Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
Connecting to a wireless network13
airports may not provide any security. If you are concerned about the security of your tablet in a
hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
Use a firewall.
●
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
Use wireless encryption.
●
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, access HP Support Assistant. To access HP Support
Assistant, on the Start screen, tap the HP Support Assistant app.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.Be sure that the WLAN device is on.
2.On the Start screen, swipe from the right edge of the touch screen to display the charms, tap
Settings, and then tap the network icon.
– or –
On the Windows desktop, tap the network status icon in the notification area, at the far right of
the taskbar.
3.Be sure that airplane mode is off, select a WLAN from the list, and then tap Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then tap Sign in.
NOTE:If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE:If you do not see the WLAN you want to connect to, on the Start screen, swipe from the
right edge of the touch screen to display the charms, tap Search, tap in the Search box, type
network and sharing, and then select Network and Sharing Center, or on the Windows
desktop, tap and hold the network status icon, and then tap Open Network and Sharing Center.
Tap Set up a new connection or network. A list of options is displayed, allowing you to manually
search for and connect to a network or to create a new network connection.
4.Follow the on-screen instructions to complete the connection.
After the connection is made, tap the network status icon in the notification area, at the far right of the
taskbar, to verify the name and status of the connection.
NOTE:The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
14Chapter 3 Connecting to a network
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