Hewlett Packard A8P79A User Manual
LASERJET PRO MFP
User Guide
2
M521
HP LaserJet Pro MFP M521
User Guide
Copyright and License
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
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warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 1, 10/2014
Part number: A8P80-91069
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Table of contents
1 Product introduction ......................................................................................................... 1
Product comparison .................................................................................................................. 2
Product views .......................................................................................................................... 4
Product front view ..................................................................................................... 4
Product back view ..................................................................................................... 5
Interface ports ........................................................................................................... 6
Serial number and model number location ................................................................... 7
Control panel .......................................................................................................................... 8
Control-panel layout .................................................................................................. 8
Control-panel Home screen ........................................................................................ 9
Control panel help system ........................................................................................ 10
Print product reports ............................................................................................................... 11
2 Paper trays .................................................................................................................... 13
Supported paper sizes ............................................................................................................ 14
Supported paper types ........................................................................................................... 16
Tray 1 .................................................................................................................................. 17
Tray capacity and paper orientation .......................................................................... 17
Load Tray 1 ............................................................................................................ 18
Tray 2 and optional Tray 3 ..................................................................................................... 20
Tray capacity and paper orientation .......................................................................... 20
Load Tray 2 and optional Tray 3 ............................................................................... 21
Use paper output options ........................................................................................................ 23
Print to the standard output bin ................................................................................. 23
Print to the rear output bin ........................................................................................ 23
3 Parts, supplies, and accessories ...................................................................................... 25
Order parts, accessories, and supplies ..................................................................................... 26
HP policy on non-HP supplies .................................................................................................. 27
HP anticounterfeit Web site ..................................................................................................... 28
Print when a toner cartridge is at estimated end of life ................................................................ 29
ENWW iii
Enable or disable the Very Low Setting ...................................................................... 29
Customer self-repair parts ........................................................................................................ 31
Accessories ........................................................................................................................... 33
Toner cartridge ...................................................................................................................... 34
Toner-cartridge view ................................................................................................ 34
Toner-cartridge information ...................................................................................... 35
Recycle the toner cartridge ........................................................................ 35
Toner-cartridge storage ............................................................................. 35
HP policy on non-HP toner cartridges .......................................................... 35
Replace the toner cartridge ...................................................................................... 36
4 Print ............................................................................................................................... 39
Supported print drivers (Windows) ........................................................................................... 40
HP Universal Print Driver (UPD) ................................................................................. 40
UPD installation modes ............................................................................. 41
Change print-job settings (Windows) ........................................................................................ 42
Priority for changing print-job settings ........................................................................ 42
Change the settings for all print jobs until the software program is closed ....................... 42
Change the default settings for all print jobs ............................................................... 43
Change the product configuration settings .................................................................. 43
Change print-job settings (Mac OS X) ....................................................................................... 44
Priority for changing print-job settings ........................................................................ 44
Change the settings for all print jobs until the software program is closed ....................... 44
Change the default settings for all print jobs ............................................................... 44
Change the product configuration settings .................................................................. 45
Print tasks (Windows) ............................................................................................................. 46
Use a printing shortcut (Windows) ............................................................................. 46
Create printing shortcuts (Windows) .......................................................................... 48
Automatically print on both sides (Windows) .............................................................. 51
Manually print on both sides (Windows) .................................................................... 53
Print multiple pages per sheet (Windows) ................................................................... 57
Select the page orientation (Windows) ...................................................................... 59
Select the paper type (Windows) .............................................................................. 61
Print the first or last page on different paper (Windows) ............................................... 64
Scale a document to fit page size (Windows) ............................................................. 67
Create a booklet (Windows) ..................................................................................... 69
Select the paper size (Windows) ............................................................................... 70
Select a custom paper size (Windows) ...................................................................... 70
Print watermarks (Windows) ..................................................................................... 71
Cancel a print job (Windows) ................................................................................... 72
Print tasks (Mac OS X) ............................................................................................................ 73
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Use a printing preset (Mac OS X) .............................................................................. 73
Create a printing preset (Mac OS X) ......................................................................... 73
Automatically print on both sides (Mac OS X) ............................................................. 74
Manually print on both sides (Mac OS X) ................................................................... 75
Print multiple pages per sheet (Mac OS X) .................................................................. 75
Select the page orientation (Mac OS X) ..................................................................... 75
Select the paper type (Mac OS X) ............................................................................. 76
Print a cover page (Mac OS X) ................................................................................. 76
Scale a document to fit page size (Mac OS X) ............................................................ 76
Create a booklet (Mac OS X) ................................................................................... 76
Select the paper size (Mac OS X) .............................................................................. 77
Select a custom paper size (Mac OS X) ..................................................................... 77
Print watermarks (Mac OS X) .................................................................................... 77
Cancel a print job (Mac OS X) ................................................................................. 78
Create archival-quality prints ................................................................................................... 79
Use HP ePrint ......................................................................................................................... 80
Use AirPrint ........................................................................................................................... 81
Use walk-up USB printing ........................................................................................................ 82
5 Copy .............................................................................................................................. 83
Set new default copy settings ................................................................................................... 84
Restore copy default settings .................................................................................................... 85
Make a single copy ................................................................................................................ 86
Make multiple copies .............................................................................................................. 87
Copy a multiple-page original ................................................................................................. 88
Copy identification cards ........................................................................................................ 89
Collate a copy job ................................................................................................................. 90
Copy on both sides (duplex) .................................................................................................... 91
Copy on both sides automatically .............................................................................. 91
Copy on both sides manually ................................................................................... 92
Reduce or enlarge a copy ....................................................................................................... 93
Optimize copy quality ............................................................................................................ 94
Adjust the lightness or darkness for copies ................................................................................ 95
Copy in draft mode ................................................................................................................ 96
Set the paper size and type for copying on special paper ........................................................... 97
6 Scan ............................................................................................................................... 99
Scan by using the HP Scan software (Windows) ...................................................................... 100
Scan by using the HP Scan software (Mac OS X) ..................................................................... 101
Scan to a USB flash drive ...................................................................................................... 102
Set up scan to network folder and scan to email features .......................................................... 103
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Configure the scan to network folder feature ............................................................. 103
Configure the scan to email feature ......................................................................... 103
Scan to a network folder ....................................................................................................... 105
Scan to email ...................................................................................................................... 106
Scan by using other software ................................................................................................. 107
Scan from a TWAIN-compliant program (Windows) .................................................. 107
Scan from a WIA-compliant program (Windows) ...................................................... 107
7 Fax .............................................................................................................................. 109
Set up the product for fax ...................................................................................................... 110
Connect the fax port to a telephone line ................................................................... 110
Connect additional devices .................................................................................... 110
Set up fax with a telephone answering machine ......................................... 111
Set up fax with an extension phone .......................................................... 112
Set up for stand-alone fax ...................................................................................... 113
Configure the fax time, date, and header ................................................................. 113
Use the control panel to set the fax time, date, and header .......................... 113
Use the HP Fax Setup Wizard to set the fax time, date, and header
(Windows) ............................................................................................ 114
Use the phone book ............................................................................................................. 115
Create and edit speed-dial entries ........................................................................... 115
Create and edit group-dial entries ........................................................................... 115
Delete speed-dial entries ........................................................................................ 116
Delete group-dial entries ........................................................................................ 116
Configure send fax settings ................................................................................................... 117
Set special dialing symbols and options ................................................................... 117
Set a dialing prefix ................................................................................. 117
Set the dial tone detection ...................................................................................... 118
Tone dial or pulse dial ............................................................................ 118
Set autoredial options ............................................................................................ 118
Set light/dark and resolution .................................................................................. 119
Set the default light/dark (contrast) setting ................................................. 119
Set resolution settings .............................................................................. 119
Set billing codes ................................................................................................... 120
Configure receive fax settings ................................................................................................ 122
Set fax forwarding ................................................................................................ 122
Set the answer mode ............................................................................................. 122
Block or unblock fax numbers ................................................................................. 123
Set the number of rings-to-answer ............................................................................ 123
Set distinctive ring ................................................................................................. 124
Use autoreduction for incoming faxes ...................................................................... 125
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Set fax reprint settings ............................................................................................ 125
Set the fax sounds volume ...................................................................................... 126
Set the alarm volume, phone-line volume, and ring volume .......................... 126
Set stamp-received faxes ........................................................................................ 126
Set the private receive feature ................................................................................. 126
Set fax polling ..................................................................................................................... 127
Use fax ............................................................................................................................... 128
Supported fax programs ........................................................................................ 128
Cancel a fax ........................................................................................................ 128
Cancel the current fax ............................................................................. 128
Cancel a pending fax job ....................................................................... 129
Delete faxes from memory ...................................................................................... 129
Use fax on a DSL, PBX, or ISDN system ................................................................... 129
DSL ...................................................................................................... 129
PBX ...................................................................................................... 130
ISDN .................................................................................................... 130
Use fax on a VoIP service ....................................................................................... 130
Fax memory contents are retained when there is a loss of power ................................ 130
Security issues when connecting internal networks to public phone lines ....................... 131
Fax from the flatbed scanner .................................................................................. 131
Fax from the document feeder ................................................................................. 132
Use speed dials and group-dial entries .................................................................... 133
Send a fax from the software (Windows) ................................................................. 133
Send a fax by dialing from a telephone connected to the fax line ................................ 134
Send a fax with confirmation .................................................................................. 134
Schedule a fax to be sent later ................................................................................ 135
Send a fax combining an electronic and paper document .......................................... 135
Use access codes, credit cards, or calling cards ....................................................... 136
Send faxes internationally ....................................................................... 136
Print a fax ............................................................................................................ 137
Reprint a fax .......................................................................................... 138
Automatically print on both sides of received faxes ..................................... 139
Print a stored fax when the private receive feature is on .............................. 139
Receive faxes when fax tones are audible on the phone line ....................................... 139
8 Manage and maintain .................................................................................................. 141
Use the HP Reconfiguration Utility to change the product connection (Windows) .......................... 142
Set up HP Wireless Direct Printing .......................................................................................... 143
Use HP Web Services applications ......................................................................................... 144
Configure IP network settings ................................................................................................. 145
Printer sharing disclaimer ....................................................................................... 145
ENWW vii
View or change network settings ............................................................................. 145
Manually configure IPv4 TCP/IP parameters from the control panel ............................. 145
Rename the product on a network ........................................................................... 146
Link speed and duplex settings ................................................................................ 147
HP Device Toolbox (Windows) .............................................................................................. 148
HP Utility for Mac OS X ........................................................................................................ 150
Open HP Utility ..................................................................................................... 150
HP Utility features .................................................................................................. 150
Use HP Web Jetadmin software ............................................................................................. 151
Economy settings ................................................................................................................. 152
Print with EconoMode ............................................................................................ 152
Set the Sleep Delay ............................................................................................... 152
Set the Auto Power Down delay .............................................................................. 152
Product security features ........................................................................................................ 154
Lock the product .................................................................................................... 154
Set or change the product password ........................................................................ 154
Upgrade the firmware .......................................................................................................... 155
Manually upgrade the firmware .............................................................................. 155
Set the product to automatically upgrade the firmware ............................................... 155
9 Solve problems ............................................................................................................. 157
Solve problems checklist ....................................................................................................... 158
Step 1: Make sure that the product is set up correctly ................................................ 158
Step 2: Check the cabling or wireless connection ...................................................... 158
Step 3: Check the control panel for error messages ................................................... 159
Step 4: Check the paper ........................................................................................ 159
Step 5: Check the software ..................................................................................... 159
Step 6: Test print functionality ................................................................................. 159
Step 7: Test copy functionality ................................................................................ 160
Step 8: Test the fax functionality .............................................................................. 160
Step 9: Check the toner cartridge ............................................................................ 160
Step 10: Try sending a print job from a computer ..................................................... 160
Step 11: Verify that the product is on the network ..................................................... 160
Restore the factory-set defaults ............................................................................................... 161
Control panel help system ..................................................................................................... 162
Paper feeds incorrectly or becomes jammed ............................................................................ 163
The product does not pick up paper ........................................................................ 163
The product picks up multiple sheets of paper ........................................................... 163
The document feeder jams, skews, or picks up multiple sheets of paper ....................... 164
Prevent paper jams from the paper trays .................................................................. 164
Clear jams .......................................................................................................................... 165
viii ENWW
Jam locations ........................................................................................................ 165
Clear jams in the document feeder .......................................................................... 166
Clear jams in the output area ................................................................................. 168
Clear jams in Tray 1 .............................................................................................. 170
Clear jams in Tray 2 or optional Tray 3 ................................................................... 173
Clear jams in the fuser ........................................................................................... 177
Clear jams in the duplexer ..................................................................................... 179
Improve print quality ............................................................................................................. 181
Print from a different software program .................................................................... 181
Set the paper-type setting for the print job ................................................................ 181
Check the paper-type setting (Windows) ................................................... 181
Check the paper-type setting (Mac OS X) .................................................. 182
Check the toner-cartridge status .............................................................................. 182
Print a cleaning page ............................................................................................ 182
Visually inspect the toner cartridge .......................................................................... 183
Check the paper and printing environment ............................................................... 183
Use paper that meets HP specifications ..................................................... 183
Check the product environment ................................................................ 183
Check the EconoMode settings ............................................................................... 184
Try a different print driver ....................................................................................... 184
Improve copy quality ............................................................................................................ 186
Check the scanner glass for dirt and smudges ........................................................... 186
Check the paper settings ........................................................................................ 187
Optimize for text or pictures ................................................................................... 187
Edge-to-edge copying ............................................................................................ 188
Clean the pickup rollers and separation pad in the document feeder ........................... 188
Improve scan quality ............................................................................................................ 190
Check the scanner glass for dirt and smudges ........................................................... 190
Clean the pickup rollers and separation pad in the document feeder ........................... 191
Improve fax quality .............................................................................................................. 193
Check the scanner glass for dirt and smudges ........................................................... 193
Check the send-fax resolution setting ....................................................................... 194
Check the error correction setting ............................................................................ 195
Send to a different fax machine .............................................................................. 195
Clean the pickup rollers and separation pad in the document feeder ........................... 195
Check the fit-to-page setting .................................................................................... 196
Check the sender's fax machine .............................................................................. 196
The product does not print or it prints slowly ............................................................................ 197
The product does not print ...................................................................................... 197
The product prints slowly ........................................................................................ 198
Solve walk-up USB printing problems ...................................................................................... 199
ENWW ix
The USB Flash Drive menu does not open when you insert the USB flash drive .............. 199
The file does not print from the USB flash drive ......................................................... 199
The file that you want to print is not listed in the USB Flash Drive menu ........................ 200
Solve fax problems ............................................................................................................... 201
Checklist for solving fax problems ........................................................................... 201
Perform a fax diagnostic test ................................................................................... 202
Fax trace report .................................................................................................... 203
Fax error report printing ......................................................................................... 203
Print all fax reports ................................................................................. 203
Print individual fax reports ....................................................................... 203
Set the fax error report ............................................................................ 204
Set the fax-error-correction mode ............................................................................. 204
Change the fax speed ........................................................................................... 204
Solve problems sending faxes ................................................................................. 205
An error message displays on the control panel ......................................... 205
The Communication error message appears ............................... 205
No dial tone ........................................................................... 206
The Fax is busy message appears ............................................. 206
The No fax answer message appears ........................................ 207
Document feeder paper jam ..................................................... 207
The Fax storage is full message appears .................................... 208
Scanner error ......................................................................... 208
The control panel displays a Ready message with no attempt to send the fax . 208
The control panel displays the message "Storing page 1" and does not
progress beyond that message ................................................................. 209
Faxes can be received, but not sent .......................................................... 209
Product is password protected ................................................................. 209
Unable to use fax functions from the control panel ...................................... 209
Unable to use speed dials ....................................................................... 210
Unable to use group dials ....................................................................... 210
Receive a recorded error message from the phone company when trying to
send a fax ............................................................................................. 210
Unable to send a fax when a phone is connected to the product .................. 211
Solve problems receiving faxes ............................................................................... 211
The fax does not respond ........................................................................ 211
The fax has a dedicated phone line ........................................... 211
An answering machine is connected to the product ..................... 212
The Answer Mode setting is set to the Manual setting ................... 212
Voice mail is available on the fax line ........................................ 213
The product is connected to a DSL phone service ........................ 213
The product uses a fax over IP or VoIP phone service ................... 213
x ENWW
An error message displays on the control panel ......................................... 214
The No fax detected. message displays ..................................... 214
The Communication error message appears ............................... 214
The Fax storage is full message appears .................................... 215
The Fax is busy message appears ............................................. 215
A fax is received but does not print .......................................................... 216
The Private Receive feature is on ............................................... 216
Sender receives a busy signal .................................................................. 216
A handset is connected to the product ........................................ 216
A phone line splitter is being used ............................................. 216
No dial tone .......................................................................................... 216
Cannot send or receive a fax on a PBX line ............................................... 216
Solve general fax problems .................................................................................... 217
Faxes are sending slowly ........................................................................ 217
Fax quality is poor ................................................................................. 218
Fax cuts off or prints on two pages ........................................................... 218
Solve USB connection problems ............................................................................................. 220
Solve wired network problems ............................................................................................... 221
Poor physical connection ....................................................................................... 221
The computer is using the incorrect IP address for the product ..................................... 221
The computer is unable to communicate with the product ........................................... 222
The product is using incorrect link and duplex settings for the network ......................... 222
New software programs might be causing compatibility problems .............................. 222
The computer or workstation might be set up incorrectly ............................................. 222
The product is disabled, or other network settings are incorrect ................................... 222
Solve wireless network problems ............................................................................................ 223
Wireless connectivity checklist ................................................................................ 223
The product does not print after the wireless configuration completes ........................... 224
The product does not print, and the computer has a third-party firewall installed ........... 224
The wireless connection does not work after moving the wireless router or product ........ 224
Cannot connect more computers to the wireless product ............................................. 224
The wireless product loses communication when connected to a VPN .......................... 225
The network does not appear in the wireless networks list .......................................... 225
The wireless network is not functioning ..................................................................... 225
Perform a wireless network diagnostic test ................................................................ 226
Reduce interference on a wireless network ............................................................... 226
Solve product software problems with Windows ...................................................................... 227
A print driver for the product is not visible in the Printer folder .................................... 227
An error message was displayed during the software installation ................................ 227
The product is in Ready mode, but nothing prints ...................................................... 227
Solve product software problems with Mac OS X ..................................................................... 229
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The print driver is not listed in the Print & Fax or Print & Scan list ................................. 229
The product name does not appear in the product list in the Print & Fax or Print & Scan
list ....................................................................................................................... 229
The print driver does not automatically set up the selected product in the Print & Fax or
Print & Scan list ..................................................................................................... 229
A print job was not sent to the product that you wanted ............................................. 230
When connected with a USB cable, the product does not appear in the Print & Fax or
Print & Scan list after the driver is selected. ............................................................... 230
You are using a generic print driver when using a USB connection ............................. 230
Remove software (Windows) ................................................................................................. 231
Remove software (Mac OS X) ................................................................................................ 232
Solve scan to email problems ................................................................................................ 233
Cannot connect to the email server .......................................................................... 233
The email failed .................................................................................................... 233
Unable to scan ..................................................................................................... 233
Solve scan to network folder problems .................................................................................... 234
The scan failed ..................................................................................................... 234
Index ............................................................................................................................... 235
xii ENWW
1 Product introduction
Product comparison
●
Product views
●
Control panel
●
Print product reports
●
ENWW 1
Product comparison
M521dn
A8P79A
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (500-sheet capacity)
Optional Tray 3 (500-sheet
capacity)
Standard output bin (250-sheet
capacity)
Rear output bin (50-sheet
capacity)
Automatic duplex printing
Supported operating
systems
Windows Vista, 32-bit and 64-
Windows 7, 32-bit and 64-bit
Windows 2003 Server (32-bit,
Windows XP, 32-bit, Service
Pack 2 and greater
bit
Service Pack 1 or greater), print
and scan drivers only
M521dw
A8P80A
Windows 2008 Server (32-bit,
64-bit, and R2), print and scan
drivers only
Mac OS X v10.6.8 and later
Connectivity Hi-Speed USB 2.0
10/100/1000 Ethernet LAN
connection
Wireless network connection
Memory 256 MB RAM
Control-panel display Color graphical touch screen
Print Prints 40 pages per minute (ppm)
on A4-size paper and 42 ppm
on Letter-size paper
Walk-up USB printing (no
computer required
2 Chapter 1 Product introduction ENWW
M521dn
M521dw
Copy Copies at up to 20 ppm
Copy resolution is 300 dots per
inch (dpi)
This document feeder holds up to
50 pages and supports page
sizes from 127 to 356 mm (5 to
14 in) in length and from 127 to
216 mm (5 to 8.5 in) in width
Flatbed scanner supports page
sizes up to 297 mm (11.7 in) in
length and up to 215 mm (8.5
in) in width
Automatic duplex copying
Scan Scans in black and white with
resolution up to 1200 dpi from
the flatbed glass
Scans in color with resolution up
to 300 dpi from the document
feeder and up to 600 dpi from
the flatbed glass
A8P79A
A8P80A
Automatic duplex scanning
Scan to Email (no software
required)
Scan to Network Folder (no
software required)
Walk-up USB scanning (no
computer required)
Fax V.34 with two RJ-11 fax ports
ENWW
Product comparison
3
Product views
Product front view
●
Product back view
●
Interface ports
●
Serial number and model number location
●
Product front view
12
11
1 2
3
10
4
9
8
7
2
5
6
1 Automatic document feeder
2 Document-feeder output bin
3 Walk-up USB port (for printing and scanning without a computer)
4 Control panel with color touchscreen graphical display
5On/off button
6 Optional Tray 3
7Tray 2
8Tray 1
9 Front-door-release button (access to the toner cartridge)
10 Output-bin extension for long paper
11 Standard output bin
12 Handle to raise the scanner lid
4 Chapter 1 Product introduction ENWW
Product back view
1
4
2
3
1 Rear door and face-up output bin (access for clearing jams)
2 Dust cover for Tray 2 (for printing on legal-size paper)
3 Power connection
4 I/O ports and security lock
ENWW
Product views
5
Interface ports
1
2
3
4
5
1 Slot for a cable-type security lock
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 Telephone “line out” port for attaching an extension phone, answering machine, or other device
5 Fax “line in” port for attaching the fax phone line to the product
6 Chapter 1 Product introduction ENWW
Serial number and model number location
The model number and serial number are listed on an identification label located on the back of the
product. They are also listed on the inside of the front door. The serial number contains information
about the country/region of origin, the product version, production code, and the production number of
the product.
Model name Model number
M521dn A8P79A
M521dw A8P80A
ENWW
Product views
7
Control panel
Control-panel layout
●
Control-panel Home screen
●
Control panel help system
●
Control-panel layout
1 Touchscreen display Provides access to the product features and indicates the current status of the product
2 Help button and light Provides access to the control-panel help system
3 Right arrow button and light Moves the cursor to the right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
4 Cancel button and light Clears settings, cancels the current job, or exits the current screen
NOTE: This button illuminates only when the current screen can use this feature.
5 Wireless light (wireless models
only)
6 Attention light Indicates a problem with the product
7 Ready light Indicates the product is ready
8 Back button and light Returns to the previous screen
Indicates the wireless network is enabled. The light blinks while the product is establishing a
connection to the wireless network.
NOTE: This button illuminates only when the current screen can use this feature.
8 Chapter 1 Product introduction ENWW
9 Left arrow button and light Moves the cursor to the left
NOTE: This button illuminates only when the current screen can use this feature.
10 Home button and light Provides access to the Home screen
NOTE: This button illuminates only when the current screen can use this feature.
Control-panel Home screen
The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product configuration, the features on the Home screen can vary. The
layout might also be reversed for some languages.
1
2
3
4
5
6
7 Fax button Provides access to the Fax feature
Web Services
Setup
Wireless
models only)
Network
products connected to a
network only)
Information
Supplies
button
button
button (wireless
button (for
button
button
Provides quick access to HP Web Services features, including HP ePrint
HP ePrint is a tool that prints documents by using any email enabled device to send
them to the product’s email address.
Provides access to the main menus
Provides access to the Wireless menu and wireless status information
NOTE: When you are connected to a wireless network, this icon changes to a set of
signal strength bars.
Provides access to network settings and information. From the network settings screen,
you can print the Network Summary page.
Provides product status information. From the status summary screen, you can print the
Configuration Report page.
Provides information about supplies status. From the supplies summary screen, you can
print the Supplies Status page.
ENWW
Control panel
9
8 Apps button Provides access to the Apps menu to print directly from Web applications that you have
downloaded from the HP ePrintCenter Web site at
9 Product status Indicates whether the product is ready or is processing a job
10 Scan button Provides access to the scan feature
11 Copy button Provides access to the copy feature
12 USB button Provides access to the walkup-USB feature (for printing and scanning without a
computer)
www.hpeprintcenter.com
Control panel help system
The product has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
Some Help screens include animations that guide you through procedures, such as clearing jams.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
button in the upper-right corner of the screen.
If the product alerts you of an error or warning, touch the Help
button to open a message that
describes the problem. The message also contains instructions to help solve the problem.
10 Chapter 1 Product introduction ENWW
Print product reports
From the Reports menu, you can print several informative pages about the product.
1.
From the Home screen on the product control panel, touch the Setup
button.
2. Touch the Reports button.
3. Touch the name of the report that you want to print.
Menu item Description
Demo Page Prints a page that demonstrates print quality
Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are
listed.
Configuration Report Prints a list of all the product settings. Includes network information when the
product is connected to a network.
Supplies Status Prints the status for each toner cartridge, including the following information:
Estimated percentage of cartridge life remaining
●
Approximate pages remaining
●
Part numbers for HP toner cartridges
●
Number of pages printed
●
Network Summary Prints a list of all product network settings
Usage Page Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed
or mispicked in the product, number of pages printed; and reports the page count
PCL Font List Prints a list of all the PCL fonts that are installed
PS Font List Prints a list of all the PostScript (PS) fonts that are installed
PCL6 Font List Prints a list of all the PCL6 fonts that are installed
Service Page Prints the service report
Print Quality Page Prints a page that helps solve problems with print quality
ENWW
Print product reports
11
12 Chapter 1 Product introduction ENWW
2 Paper trays
Supported paper sizes
●
Supported paper types
●
Tray 1
●
Tray 2 and optional Tray 3
●
Use paper output options
●
ENWW 13
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before
printing.
Table 2-1 Supported paper sizes
Size and dimensions Tray 1 Tray 2 and the
optional 500sheet trays
Letter
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
Executive
184 x 267 mm (7.25 x 10.5 in)
8.5 x 13 in
216 x 330 mm (8.5 x 13 in)
A4
210 x 297 mm (8.3 x 11.7 in)
A5
148 x 210 mm (5.8 x 8.3 in)
A6
Automatic duplex
printing
104 x 148 mm (4.1 x 5.8 in)
B5 (JIS)
182 x 257 mm (7.2 x 10.1 in)
16K
184 x 260 mm (7.2 x 10.25 in)
16K
197 x 273 mm (7.75 x 10.75 in)
Postcard (JIS)
100 x 148 mm (3.9 x 5.8 in)
Double Postcard (JIS)
200 x 148 mm (7.9 x 5.8 in)
Custom
76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to
8.5 x 14 in)
14 Chapter 2 Paper trays ENWW
Table 2-1 Supported paper sizes (continued)
Size and dimensions Tray 1 Tray 2 and the
optional 500sheet trays
Custom
105 x 148 mm to 216 x 356 mm (4.1 x 5.8 in to
8.5 x 14 in)
Custom
210 x 280 mm to 216 x 356 mm (8.3 x 11 in to
8.5 x 14 in)
Envelope #10
105 x 241 mm (4.1 x 9.5 in)
Envelope DL
110 x 220 mm (4.3 x 8.7 in)
Envelope C5
162 x 229 mm (6.4 x 9.8 in)
Envelope B5
176 x 250 mm (6.9 x 9.8 in)
Automatic duplex
printing
Envelope Monarch
98 x 191 mm (3.9 x 7.5 in)
ENWW
Supported paper sizes
15
Supported paper types
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
ljmfpM521series.
NOTE: To obtain the best results, select the correct paper size and type in the print driver before
printing.
Table 2-2 Supported paper types
Paper type Tray 1 Tray 2 and optional
500-sheet trays
Plain
HP EcoSMART
Light 60–74g
Midweight 96–110g
Heavy 111–130g
Extra Heavy 131–175g
Transparency
Labels
Letterhead
Envelope
Preprinted
Prepunched
Colored
Bond
Automatic duplex
printing
Recycled
Rough
16 Chapter 2 Paper trays ENWW
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