Hewlett Packard A8P79A User Manual

LASERJET PRO MFP
User Guide
2
M521
HP LaserJet Pro MFP M521
User Guide
Copyright and License
© 2014 Copyright Hewlett-Packard Development Company, L.P.
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Edition 1, 10/2014
Part number: A8P80-91069
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Table of contents
1 Product introduction ......................................................................................................... 1
Product comparison .................................................................................................................. 2
Product views .......................................................................................................................... 4
Product front view ..................................................................................................... 4
Product back view ..................................................................................................... 5
Interface ports ........................................................................................................... 6
Serial number and model number location ................................................................... 7
Control panel .......................................................................................................................... 8
Control-panel layout .................................................................................................. 8
Control-panel Home screen ........................................................................................ 9
Control panel help system ........................................................................................ 10
Print product reports ............................................................................................................... 11
2 Paper trays .................................................................................................................... 13
Supported paper sizes ............................................................................................................ 14
Supported paper types ........................................................................................................... 16
Tray 1 .................................................................................................................................. 17
Tray capacity and paper orientation .......................................................................... 17
Load Tray 1 ............................................................................................................ 18
Tray 2 and optional Tray 3 ..................................................................................................... 20
Tray capacity and paper orientation .......................................................................... 20
Load Tray 2 and optional Tray 3 ............................................................................... 21
Use paper output options ........................................................................................................ 23
Print to the standard output bin ................................................................................. 23
Print to the rear output bin ........................................................................................ 23
3 Parts, supplies, and accessories ...................................................................................... 25
Order parts, accessories, and supplies ..................................................................................... 26
HP policy on non-HP supplies .................................................................................................. 27
HP anticounterfeit Web site ..................................................................................................... 28
Print when a toner cartridge is at estimated end of life ................................................................ 29
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Enable or disable the Very Low Setting ...................................................................... 29
Customer self-repair parts ........................................................................................................ 31
Accessories ........................................................................................................................... 33
Toner cartridge ...................................................................................................................... 34
Toner-cartridge view ................................................................................................ 34
Toner-cartridge information ...................................................................................... 35
Recycle the toner cartridge ........................................................................ 35
Toner-cartridge storage ............................................................................. 35
HP policy on non-HP toner cartridges .......................................................... 35
Replace the toner cartridge ...................................................................................... 36
4 Print ............................................................................................................................... 39
Supported print drivers (Windows) ........................................................................................... 40
HP Universal Print Driver (UPD) ................................................................................. 40
UPD installation modes ............................................................................. 41
Change print-job settings (Windows) ........................................................................................ 42
Priority for changing print-job settings ........................................................................ 42
Change the settings for all print jobs until the software program is closed ....................... 42
Change the default settings for all print jobs ............................................................... 43
Change the product configuration settings .................................................................. 43
Change print-job settings (Mac OS X) ....................................................................................... 44
Priority for changing print-job settings ........................................................................ 44
Change the settings for all print jobs until the software program is closed ....................... 44
Change the default settings for all print jobs ............................................................... 44
Change the product configuration settings .................................................................. 45
Print tasks (Windows) ............................................................................................................. 46
Use a printing shortcut (Windows) ............................................................................. 46
Create printing shortcuts (Windows) .......................................................................... 48
Automatically print on both sides (Windows) .............................................................. 51
Manually print on both sides (Windows) .................................................................... 53
Print multiple pages per sheet (Windows) ................................................................... 57
Select the page orientation (Windows) ...................................................................... 59
Select the paper type (Windows) .............................................................................. 61
Print the first or last page on different paper (Windows) ............................................... 64
Scale a document to fit page size (Windows) ............................................................. 67
Create a booklet (Windows) ..................................................................................... 69
Select the paper size (Windows) ............................................................................... 70
Select a custom paper size (Windows) ...................................................................... 70
Print watermarks (Windows) ..................................................................................... 71
Cancel a print job (Windows) ................................................................................... 72
Print tasks (Mac OS X) ............................................................................................................ 73
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Use a printing preset (Mac OS X) .............................................................................. 73
Create a printing preset (Mac OS X) ......................................................................... 73
Automatically print on both sides (Mac OS X) ............................................................. 74
Manually print on both sides (Mac OS X) ................................................................... 75
Print multiple pages per sheet (Mac OS X) .................................................................. 75
Select the page orientation (Mac OS X) ..................................................................... 75
Select the paper type (Mac OS X) ............................................................................. 76
Print a cover page (Mac OS X) ................................................................................. 76
Scale a document to fit page size (Mac OS X) ............................................................ 76
Create a booklet (Mac OS X) ................................................................................... 76
Select the paper size (Mac OS X) .............................................................................. 77
Select a custom paper size (Mac OS X) ..................................................................... 77
Print watermarks (Mac OS X) .................................................................................... 77
Cancel a print job (Mac OS X) ................................................................................. 78
Create archival-quality prints ................................................................................................... 79
Use HP ePrint ......................................................................................................................... 80
Use AirPrint ........................................................................................................................... 81
Use walk-up USB printing ........................................................................................................ 82
5 Copy .............................................................................................................................. 83
Set new default copy settings ................................................................................................... 84
Restore copy default settings .................................................................................................... 85
Make a single copy ................................................................................................................ 86
Make multiple copies .............................................................................................................. 87
Copy a multiple-page original ................................................................................................. 88
Copy identification cards ........................................................................................................ 89
Collate a copy job ................................................................................................................. 90
Copy on both sides (duplex) .................................................................................................... 91
Copy on both sides automatically .............................................................................. 91
Copy on both sides manually ................................................................................... 92
Reduce or enlarge a copy ....................................................................................................... 93
Optimize copy quality ............................................................................................................ 94
Adjust the lightness or darkness for copies ................................................................................ 95
Copy in draft mode ................................................................................................................ 96
Set the paper size and type for copying on special paper ........................................................... 97
6 Scan ............................................................................................................................... 99
Scan by using the HP Scan software (Windows) ...................................................................... 100
Scan by using the HP Scan software (Mac OS X) ..................................................................... 101
Scan to a USB flash drive ...................................................................................................... 102
Set up scan to network folder and scan to email features .......................................................... 103
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Configure the scan to network folder feature ............................................................. 103
Configure the scan to email feature ......................................................................... 103
Scan to a network folder ....................................................................................................... 105
Scan to email ...................................................................................................................... 106
Scan by using other software ................................................................................................. 107
Scan from a TWAIN-compliant program (Windows) .................................................. 107
Scan from a WIA-compliant program (Windows) ...................................................... 107
7 Fax .............................................................................................................................. 109
Set up the product for fax ...................................................................................................... 110
Connect the fax port to a telephone line ................................................................... 110
Connect additional devices .................................................................................... 110
Set up fax with a telephone answering machine ......................................... 111
Set up fax with an extension phone .......................................................... 112
Set up for stand-alone fax ...................................................................................... 113
Configure the fax time, date, and header ................................................................. 113
Use the control panel to set the fax time, date, and header .......................... 113
Use the HP Fax Setup Wizard to set the fax time, date, and header
(Windows) ............................................................................................ 114
Use the phone book ............................................................................................................. 115
Create and edit speed-dial entries ........................................................................... 115
Create and edit group-dial entries ........................................................................... 115
Delete speed-dial entries ........................................................................................ 116
Delete group-dial entries ........................................................................................ 116
Configure send fax settings ................................................................................................... 117
Set special dialing symbols and options ................................................................... 117
Set a dialing prefix ................................................................................. 117
Set the dial tone detection ...................................................................................... 118
Tone dial or pulse dial ............................................................................ 118
Set autoredial options ............................................................................................ 118
Set light/dark and resolution .................................................................................. 119
Set the default light/dark (contrast) setting ................................................. 119
Set resolution settings .............................................................................. 119
Set billing codes ................................................................................................... 120
Configure receive fax settings ................................................................................................ 122
Set fax forwarding ................................................................................................ 122
Set the answer mode ............................................................................................. 122
Block or unblock fax numbers ................................................................................. 123
Set the number of rings-to-answer ............................................................................ 123
Set distinctive ring ................................................................................................. 124
Use autoreduction for incoming faxes ...................................................................... 125
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Set fax reprint settings ............................................................................................ 125
Set the fax sounds volume ...................................................................................... 126
Set the alarm volume, phone-line volume, and ring volume .......................... 126
Set stamp-received faxes ........................................................................................ 126
Set the private receive feature ................................................................................. 126
Set fax polling ..................................................................................................................... 127
Use fax ............................................................................................................................... 128
Supported fax programs ........................................................................................ 128
Cancel a fax ........................................................................................................ 128
Cancel the current fax ............................................................................. 128
Cancel a pending fax job ....................................................................... 129
Delete faxes from memory ...................................................................................... 129
Use fax on a DSL, PBX, or ISDN system ................................................................... 129
DSL ...................................................................................................... 129
PBX ...................................................................................................... 130
ISDN .................................................................................................... 130
Use fax on a VoIP service ....................................................................................... 130
Fax memory contents are retained when there is a loss of power ................................ 130
Security issues when connecting internal networks to public phone lines ....................... 131
Fax from the flatbed scanner .................................................................................. 131
Fax from the document feeder ................................................................................. 132
Use speed dials and group-dial entries .................................................................... 133
Send a fax from the software (Windows) ................................................................. 133
Send a fax by dialing from a telephone connected to the fax line ................................ 134
Send a fax with confirmation .................................................................................. 134
Schedule a fax to be sent later ................................................................................ 135
Send a fax combining an electronic and paper document .......................................... 135
Use access codes, credit cards, or calling cards ....................................................... 136
Send faxes internationally ....................................................................... 136
Print a fax ............................................................................................................ 137
Reprint a fax .......................................................................................... 138
Automatically print on both sides of received faxes ..................................... 139
Print a stored fax when the private receive feature is on .............................. 139
Receive faxes when fax tones are audible on the phone line ....................................... 139
8 Manage and maintain .................................................................................................. 141
Use the HP Reconfiguration Utility to change the product connection (Windows) .......................... 142
Set up HP Wireless Direct Printing .......................................................................................... 143
Use HP Web Services applications ......................................................................................... 144
Configure IP network settings ................................................................................................. 145
Printer sharing disclaimer ....................................................................................... 145
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View or change network settings ............................................................................. 145
Manually configure IPv4 TCP/IP parameters from the control panel ............................. 145
Rename the product on a network ........................................................................... 146
Link speed and duplex settings ................................................................................ 147
HP Device Toolbox (Windows) .............................................................................................. 148
HP Utility for Mac OS X ........................................................................................................ 150
Open HP Utility ..................................................................................................... 150
HP Utility features .................................................................................................. 150
Use HP Web Jetadmin software ............................................................................................. 151
Economy settings ................................................................................................................. 152
Print with EconoMode ............................................................................................ 152
Set the Sleep Delay ............................................................................................... 152
Set the Auto Power Down delay .............................................................................. 152
Product security features ........................................................................................................ 154
Lock the product .................................................................................................... 154
Set or change the product password ........................................................................ 154
Upgrade the firmware .......................................................................................................... 155
Manually upgrade the firmware .............................................................................. 155
Set the product to automatically upgrade the firmware ............................................... 155
9 Solve problems ............................................................................................................. 157
Solve problems checklist ....................................................................................................... 158
Step 1: Make sure that the product is set up correctly ................................................ 158
Step 2: Check the cabling or wireless connection ...................................................... 158
Step 3: Check the control panel for error messages ................................................... 159
Step 4: Check the paper ........................................................................................ 159
Step 5: Check the software ..................................................................................... 159
Step 6: Test print functionality ................................................................................. 159
Step 7: Test copy functionality ................................................................................ 160
Step 8: Test the fax functionality .............................................................................. 160
Step 9: Check the toner cartridge ............................................................................ 160
Step 10: Try sending a print job from a computer ..................................................... 160
Step 11: Verify that the product is on the network ..................................................... 160
Restore the factory-set defaults ............................................................................................... 161
Control panel help system ..................................................................................................... 162
Paper feeds incorrectly or becomes jammed ............................................................................ 163
The product does not pick up paper ........................................................................ 163
The product picks up multiple sheets of paper ........................................................... 163
The document feeder jams, skews, or picks up multiple sheets of paper ....................... 164
Prevent paper jams from the paper trays .................................................................. 164
Clear jams .......................................................................................................................... 165
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Jam locations ........................................................................................................ 165
Clear jams in the document feeder .......................................................................... 166
Clear jams in the output area ................................................................................. 168
Clear jams in Tray 1 .............................................................................................. 170
Clear jams in Tray 2 or optional Tray 3 ................................................................... 173
Clear jams in the fuser ........................................................................................... 177
Clear jams in the duplexer ..................................................................................... 179
Improve print quality ............................................................................................................. 181
Print from a different software program .................................................................... 181
Set the paper-type setting for the print job ................................................................ 181
Check the paper-type setting (Windows) ................................................... 181
Check the paper-type setting (Mac OS X) .................................................. 182
Check the toner-cartridge status .............................................................................. 182
Print a cleaning page ............................................................................................ 182
Visually inspect the toner cartridge .......................................................................... 183
Check the paper and printing environment ............................................................... 183
Use paper that meets HP specifications ..................................................... 183
Check the product environment ................................................................ 183
Check the EconoMode settings ............................................................................... 184
Try a different print driver ....................................................................................... 184
Improve copy quality ............................................................................................................ 186
Check the scanner glass for dirt and smudges ........................................................... 186
Check the paper settings ........................................................................................ 187
Optimize for text or pictures ................................................................................... 187
Edge-to-edge copying ............................................................................................ 188
Clean the pickup rollers and separation pad in the document feeder ........................... 188
Improve scan quality ............................................................................................................ 190
Check the scanner glass for dirt and smudges ........................................................... 190
Clean the pickup rollers and separation pad in the document feeder ........................... 191
Improve fax quality .............................................................................................................. 193
Check the scanner glass for dirt and smudges ........................................................... 193
Check the send-fax resolution setting ....................................................................... 194
Check the error correction setting ............................................................................ 195
Send to a different fax machine .............................................................................. 195
Clean the pickup rollers and separation pad in the document feeder ........................... 195
Check the fit-to-page setting .................................................................................... 196
Check the sender's fax machine .............................................................................. 196
The product does not print or it prints slowly ............................................................................ 197
The product does not print ...................................................................................... 197
The product prints slowly ........................................................................................ 198
Solve walk-up USB printing problems ...................................................................................... 199
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The USB Flash Drive menu does not open when you insert the USB flash drive .............. 199
The file does not print from the USB flash drive ......................................................... 199
The file that you want to print is not listed in the USB Flash Drive menu ........................ 200
Solve fax problems ............................................................................................................... 201
Checklist for solving fax problems ........................................................................... 201
Perform a fax diagnostic test ................................................................................... 202
Fax trace report .................................................................................................... 203
Fax error report printing ......................................................................................... 203
Print all fax reports ................................................................................. 203
Print individual fax reports ....................................................................... 203
Set the fax error report ............................................................................ 204
Set the fax-error-correction mode ............................................................................. 204
Change the fax speed ........................................................................................... 204
Solve problems sending faxes ................................................................................. 205
An error message displays on the control panel ......................................... 205
The Communication error message appears ............................... 205
No dial tone ........................................................................... 206
The Fax is busy message appears ............................................. 206
The No fax answer message appears ........................................ 207
Document feeder paper jam ..................................................... 207
The Fax storage is full message appears .................................... 208
Scanner error ......................................................................... 208
The control panel displays a Ready message with no attempt to send the fax . 208 The control panel displays the message "Storing page 1" and does not
progress beyond that message ................................................................. 209
Faxes can be received, but not sent .......................................................... 209
Product is password protected ................................................................. 209
Unable to use fax functions from the control panel ...................................... 209
Unable to use speed dials ....................................................................... 210
Unable to use group dials ....................................................................... 210
Receive a recorded error message from the phone company when trying to
send a fax ............................................................................................. 210
Unable to send a fax when a phone is connected to the product .................. 211
Solve problems receiving faxes ............................................................................... 211
The fax does not respond ........................................................................ 211
The fax has a dedicated phone line ........................................... 211
An answering machine is connected to the product ..................... 212
The Answer Mode setting is set to the Manual setting ................... 212
Voice mail is available on the fax line ........................................ 213
The product is connected to a DSL phone service ........................ 213
The product uses a fax over IP or VoIP phone service ................... 213
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An error message displays on the control panel ......................................... 214
The No fax detected. message displays ..................................... 214
The Communication error message appears ............................... 214
The Fax storage is full message appears .................................... 215
The Fax is busy message appears ............................................. 215
A fax is received but does not print .......................................................... 216
The Private Receive feature is on ............................................... 216
Sender receives a busy signal .................................................................. 216
A handset is connected to the product ........................................ 216
A phone line splitter is being used ............................................. 216
No dial tone .......................................................................................... 216
Cannot send or receive a fax on a PBX line ............................................... 216
Solve general fax problems .................................................................................... 217
Faxes are sending slowly ........................................................................ 217
Fax quality is poor ................................................................................. 218
Fax cuts off or prints on two pages ........................................................... 218
Solve USB connection problems ............................................................................................. 220
Solve wired network problems ............................................................................................... 221
Poor physical connection ....................................................................................... 221
The computer is using the incorrect IP address for the product ..................................... 221
The computer is unable to communicate with the product ........................................... 222
The product is using incorrect link and duplex settings for the network ......................... 222
New software programs might be causing compatibility problems .............................. 222
The computer or workstation might be set up incorrectly ............................................. 222
The product is disabled, or other network settings are incorrect ................................... 222
Solve wireless network problems ............................................................................................ 223
Wireless connectivity checklist ................................................................................ 223
The product does not print after the wireless configuration completes ........................... 224
The product does not print, and the computer has a third-party firewall installed ........... 224
The wireless connection does not work after moving the wireless router or product ........ 224
Cannot connect more computers to the wireless product ............................................. 224
The wireless product loses communication when connected to a VPN .......................... 225
The network does not appear in the wireless networks list .......................................... 225
The wireless network is not functioning ..................................................................... 225
Perform a wireless network diagnostic test ................................................................ 226
Reduce interference on a wireless network ............................................................... 226
Solve product software problems with Windows ...................................................................... 227
A print driver for the product is not visible in the Printer folder .................................... 227
An error message was displayed during the software installation ................................ 227
The product is in Ready mode, but nothing prints ...................................................... 227
Solve product software problems with Mac OS X ..................................................................... 229
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The print driver is not listed in the Print & Fax or Print & Scan list ................................. 229
The product name does not appear in the product list in the Print & Fax or Print & Scan
list ....................................................................................................................... 229
The print driver does not automatically set up the selected product in the Print & Fax or
Print & Scan list ..................................................................................................... 229
A print job was not sent to the product that you wanted ............................................. 230
When connected with a USB cable, the product does not appear in the Print & Fax or
Print & Scan list after the driver is selected. ............................................................... 230
You are using a generic print driver when using a USB connection ............................. 230
Remove software (Windows) ................................................................................................. 231
Remove software (Mac OS X) ................................................................................................ 232
Solve scan to email problems ................................................................................................ 233
Cannot connect to the email server .......................................................................... 233
The email failed .................................................................................................... 233
Unable to scan ..................................................................................................... 233
Solve scan to network folder problems .................................................................................... 234
The scan failed ..................................................................................................... 234
Index ............................................................................................................................... 235
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1 Product introduction

Product comparison
Product views
Control panel
Print product reports
ENWW 1

Product comparison

M521dn
A8P79A
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (500-sheet capacity)
Optional Tray 3 (500-sheet capacity)
Standard output bin (250-sheet capacity)
Rear output bin (50-sheet capacity)
Automatic duplex printing
Supported operating systems
Windows Vista, 32-bit and 64-
Windows 7, 32-bit and 64-bit
Windows 2003 Server (32-bit,
Windows XP, 32-bit, Service Pack 2 and greater
bit
Service Pack 1 or greater), print and scan drivers only
M521dw
A8P80A
Windows 2008 Server (32-bit,
64-bit, and R2), print and scan drivers only
Mac OS X v10.6.8 and later
Connectivity Hi-Speed USB 2.0
10/100/1000 Ethernet LAN connection
Wireless network connection
Memory 256 MB RAM
Control-panel display Color graphical touch screen
Print Prints 40 pages per minute (ppm)
on A4-size paper and 42 ppm on Letter-size paper
Walk-up USB printing (no computer required
2 Chapter 1 Product introduction ENWW
M521dn
M521dw
Copy Copies at up to 20 ppm
Copy resolution is 300 dots per inch (dpi)
This document feeder holds up to 50 pages and supports page sizes from 127 to 356 mm (5 to 14 in) in length and from 127 to 216 mm (5 to 8.5 in) in width
Flatbed scanner supports page sizes up to 297 mm (11.7 in) in length and up to 215 mm (8.5 in) in width
Automatic duplex copying
Scan Scans in black and white with
resolution up to 1200 dpi from the flatbed glass
Scans in color with resolution up to 300 dpi from the document feeder and up to 600 dpi from the flatbed glass
A8P79A
A8P80A
Automatic duplex scanning
Scan to Email (no software required)
Scan to Network Folder (no software required)
Walk-up USB scanning (no computer required)
Fax V.34 with two RJ-11 fax ports
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Product comparison
3

Product views

Product front view

Product back view
Interface ports
Serial number and model number location
Product front view
12 11
1 2
3
10
4
9
8 7
2
5
6
1 Automatic document feeder
2 Document-feeder output bin
3 Walk-up USB port (for printing and scanning without a computer)
4 Control panel with color touchscreen graphical display
5On/off button
6 Optional Tray 3
7Tray 2
8Tray 1
9 Front-door-release button (access to the toner cartridge)
10 Output-bin extension for long paper
11 Standard output bin
12 Handle to raise the scanner lid
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Product back view

1
4
2
3
1 Rear door and face-up output bin (access for clearing jams)
2 Dust cover for Tray 2 (for printing on legal-size paper)
3 Power connection
4 I/O ports and security lock
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Product views
5

Interface ports

1
2
3
4
5
1 Slot for a cable-type security lock
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 Telephone “line out” port for attaching an extension phone, answering machine, or other device
5 Fax “line in” port for attaching the fax phone line to the product
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Serial number and model number location

The model number and serial number are listed on an identification label located on the back of the product. They are also listed on the inside of the front door. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.
Model name Model number
M521dn A8P79A
M521dw A8P80A
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Product views
7

Control panel

Control-panel layout

Control-panel Home screen
Control panel help system
Control-panel layout
1 Touchscreen display Provides access to the product features and indicates the current status of the product
2 Help button and light Provides access to the control-panel help system
3 Right arrow button and light Moves the cursor to the right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
4 Cancel button and light Clears settings, cancels the current job, or exits the current screen
NOTE: This button illuminates only when the current screen can use this feature.
5 Wireless light (wireless models
only)
6 Attention light Indicates a problem with the product
7 Ready light Indicates the product is ready
8 Back button and light Returns to the previous screen
Indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network.
NOTE: This button illuminates only when the current screen can use this feature.
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9 Left arrow button and light Moves the cursor to the left
NOTE: This button illuminates only when the current screen can use this feature.
10 Home button and light Provides access to the Home screen
NOTE: This button illuminates only when the current screen can use this feature.

Control-panel Home screen

The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product configuration, the features on the Home screen can vary. The
layout might also be reversed for some languages.
1
2
3
4
5
6
7 Fax button Provides access to the Fax feature
Web Services
Setup
Wireless models only)
Network
products connected to a network only)
Information
Supplies
button
button
button (wireless
button (for
button
button
Provides quick access to HP Web Services features, including HP ePrint
HP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address.
Provides access to the main menus
Provides access to the Wireless menu and wireless status information
NOTE: When you are connected to a wireless network, this icon changes to a set of
signal strength bars.
Provides access to network settings and information. From the network settings screen, you can print the Network Summary page.
Provides product status information. From the status summary screen, you can print the
Configuration Report page.
Provides information about supplies status. From the supplies summary screen, you can print the Supplies Status page.
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Control panel
9
8 Apps button Provides access to the Apps menu to print directly from Web applications that you have
downloaded from the HP ePrintCenter Web site at
9 Product status Indicates whether the product is ready or is processing a job
10 Scan button Provides access to the scan feature
11 Copy button Provides access to the copy feature
12 USB button Provides access to the walkup-USB feature (for printing and scanning without a
computer)
www.hpeprintcenter.com

Control panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help
For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.
Some Help screens include animations that guide you through procedures, such as clearing jams.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.
button in the upper-right corner of the screen.
If the product alerts you of an error or warning, touch the Help
button to open a message that
describes the problem. The message also contains instructions to help solve the problem.
10 Chapter 1 Product introduction ENWW

Print product reports

From the Reports menu, you can print several informative pages about the product.
1.
From the Home screen on the product control panel, touch the Setup
button.
2. Touch the Reports button.
3. Touch the name of the report that you want to print.
Menu item Description
Demo Page Prints a page that demonstrates print quality
Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are
listed.
Configuration Report Prints a list of all the product settings. Includes network information when the
product is connected to a network.
Supplies Status Prints the status for each toner cartridge, including the following information:
Estimated percentage of cartridge life remaining
Approximate pages remaining
Part numbers for HP toner cartridges
Number of pages printed
Network Summary Prints a list of all product network settings
Usage Page Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed
or mispicked in the product, number of pages printed; and reports the page count
PCL Font List Prints a list of all the PCL fonts that are installed
PS Font List Prints a list of all the PostScript (PS) fonts that are installed
PCL6 Font List Prints a list of all the PCL6 fonts that are installed
Service Page Prints the service report
Print Quality Page Prints a page that helps solve problems with print quality
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Print product reports
11
12 Chapter 1 Product introduction ENWW

2 Paper trays

Supported paper sizes
Supported paper types
Tray 1
Tray 2 and optional Tray 3
Use paper output options
ENWW 13

Supported paper sizes

NOTE: To obtain the best results, select the correct paper size and type in the print driver before
printing.
Table 2-1 Supported paper sizes
Size and dimensions Tray 1 Tray 2 and the
optional 500­sheet trays
Letter
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
Executive
184 x 267 mm (7.25 x 10.5 in)
8.5 x 13 in
216 x 330 mm (8.5 x 13 in)
A4
210 x 297 mm (8.3 x 11.7 in)
A5
148 x 210 mm (5.8 x 8.3 in)
A6
Automatic duplex printing
104 x 148 mm (4.1 x 5.8 in)
B5 (JIS)
182 x 257 mm (7.2 x 10.1 in)
16K
184 x 260 mm (7.2 x 10.25 in)
16K
197 x 273 mm (7.75 x 10.75 in)
Postcard (JIS)
100 x 148 mm (3.9 x 5.8 in)
Double Postcard (JIS)
200 x 148 mm (7.9 x 5.8 in)
Custom
76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to
8.5 x 14 in)
14 Chapter 2 Paper trays ENWW
Table 2-1 Supported paper sizes (continued)
Size and dimensions Tray 1 Tray 2 and the
optional 500­sheet trays
Custom
105 x 148 mm to 216 x 356 mm (4.1 x 5.8 in to
8.5 x 14 in)
Custom
210 x 280 mm to 216 x 356 mm (8.3 x 11 in to
8.5 x 14 in)
Envelope #10
105 x 241 mm (4.1 x 9.5 in)
Envelope DL
110 x 220 mm (4.3 x 8.7 in)
Envelope C5
162 x 229 mm (6.4 x 9.8 in)
Envelope B5
176 x 250 mm (6.9 x 9.8 in)
Automatic duplex printing
Envelope Monarch
98 x 191 mm (3.9 x 7.5 in)
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Supported paper sizes
15

Supported paper types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
ljmfpM521series.
NOTE: To obtain the best results, select the correct paper size and type in the print driver before
printing.
Table 2-2 Supported paper types
Paper type Tray 1 Tray 2 and optional
500-sheet trays
Plain
HP EcoSMART
Light 60–74g
Midweight 96–110g
Heavy 111–130g
Extra Heavy 131–175g
Transparency
Labels
Letterhead
Envelope
Preprinted
Prepunched
Colored
Bond
Automatic duplex printing
Recycled
Rough
16 Chapter 2 Paper trays ENWW

Tray 1

Tray capacity and paper orientation

Load Tray 1
Tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray full indicators.
Table 2-3 Tray 1 capacity
Paper type Specifications Quantity
Paper Range:
2
60 g/m
Envelopes
Labels 0.10 to 0.14 mm (0.004 to 0.006 in) thick Maximum stack height: 12 mm (0.5 in)
Transparencies 0.10 to 0.14 mm (0.004 to 0.006 in) thick Maximum stack height: 12 mm (0.5 in)
75 g/m
(16 lb) to 220 g/m2 (58 lb)
2
(20 lb) to 90 g/m2 (24 lb)
Maximum stack height: 12 mm (0.5 in)
Equivalent to 100 sheets of 75 g/m2 (20 lb)
Up to 10 envelopes
Table 2-4 Tray 1 paper orientation
Single-sided printing Automatic duplex printing and
Alternative Letterhead Mode
Face-up
Top edge leading into the product
Face-down
Bottom edge leading into the product
Envelopes
Face-up
Short, postage end leading into the product
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Tray 1
17

Load Tray 1

1. Open Tray 1.
2. Pull out the paper support and fold out the
extension.
18 Chapter 2 Paper trays ENWW
3. Load the paper into the tray. Make sure that
the paper fits under the tabs and below the maximum-height indicators.
4. Adjust the side guides so that they lightly touch
the paper stack but do not bend the paper.
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Tray 1
19

Tray 2 and optional Tray 3

Tray capacity and paper orientation

Load Tray 2 and optional Tray 3
Tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 2-5 Tray 2 and optional Tray 3 capacity
Paper type Specifications Quantity
Paper Range:
2
60 g/m
(16 lb) to 130 g/m2 (35 lb)
Table 2-6 Tray 2 and optional Tray 3 paper orientation
Single-sided printing Automatic duplex printing and
Alternative Letterhead Mode
Face-down
Top edge at the front of the tray
Face-up
Bottom edge at the front of the tray
Equivalent to 500 sheets of 75 g/m
Envelopes
Print envelopes only from Tray 1.
2
(20 lb)
20 Chapter 2 Paper trays ENWW

Load Tray 2 and optional Tray 3

NOTE: The procedure to load paper for Tray 3 is the same as for Tray 2. Only Tray 2 is shown here.
1. Pull the tray out and lift up slightly to remove it
completely from the product.
2. Pinch the release that is located on the left
guide and slide the side guides to the correct paper size.
3. Pinch the release that is located on the rear
paper guide and slide it to the correct paper size.
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Tray 2 and optional Tray 3
21
4. Load the paper into the tray. Make sure that
2
1
the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators.
5. Slide the tray completely into the product.
2
2
22 Chapter 2 Paper trays ENWW

Use paper output options

Print to the standard output bin

The standard output bin collects paper face-down, in the correct order. Use this bin for most print jobs, including transparencies. To use the standard output bin, be sure that the rear output bin is closed. To avoid jams, do not open or close the rear output bin while the product is printing.
The standard output bin holds up to 250 sheets of 75 g/m

Print to the rear output bin

The product always prints to the rear output bin if it is open. Paper that is printed to this bin will exit face-up, with the last page on top (reverse order).
The rear output bin holds up to 50 sheets of 75 g/m
Printing from Tray 1 to the rear output bin provides the straightest path. Opening the rear output bin might improve performance with the following items:
Envelopes
Labels
2
(20 lb) paper.
2
(20 lb) paper.
Small custom-size paper
Postcards
Paper heavier than 120 g/m
To open the rear output bin, grasp the handle at the top of the bin. Pull the bin down to a 45° angle, and slide out the extension.
2
(32 lb)
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NOTE: Opening the rear output bin makes the duplexer and the top output bin unavailable. To avoid
jams, do not open or close the rear output bin while the product is printing.
Use paper output options
23
24 Chapter 2 Paper trays ENWW

3 Parts, supplies, and accessories

Order parts, accessories, and supplies
HP policy on non-HP supplies
HP anticounterfeit Web site
Print when a toner cartridge is at estimated end of life
Customer self-repair parts
Accessories
Toner cartridge
ENWW 25

Order parts, accessories, and supplies

HP original toner cartridges and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories
Order through service or support providers Contact an HP-authorized service or support provider.
www.hp.com/buy/parts
26 Chapter 3 Parts, supplies, and accessories ENWW

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does
not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.
ENWW
HP policy on non-HP supplies
27

HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
The supplies status page indicates that a non-HP supply is installed.
You are experiencing a high number of problems with the toner cartridge.
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
28 Chapter 3 Parts, supplies, and accessories ENWW

Print when a toner cartridge is at estimated end of life

Black cartridge is low: The product indicates when a toner cartridge level is low. Actual toner
cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.
Black cartridge is very low: The product indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.
Once an HP toner cartridge has reached “very low”, HP’s Premium Protection Warranty on that toner cartridge has ended.
You can change the way the product reacts when supplies reach the Very Low state. You do not have to re-establish these settings when you install a new toner cartridge.

Enable or disable the Very Low Setting

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new toner cartridge.
1.
From the Home screen on the product control panel, touch the Setup
2. Open the following menus:
System Setup
Supply Settings
Black Cartridge
Very Low Setting
3. Select one of the following options:
Select the Continue option to set the product to alert you that the toner cartridge is very low,
but to continue printing.
Select the Stop option to set the product to stop printing (including printing faxes) until you
replace the toner cartridge.
Select the Prompt option to set the product to stop printing (including printing faxes) and
prompt you to replace the toner cartridge. You can acknowledge the prompt and continue printing. A customer configurable option on this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, 400 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.
button.
ENWW
When the product is set to the Stop option, there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while stopped.
Print when a toner cartridge is at estimated end of life
29
When the product is set to the Prompt option, there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while the product is waiting for the prompt to be acknowledged.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge has ended. All print defects or cartridge failures incurred when an HP toner cartridge is used in Continue at very low mode will not be considered to be defects in materials or workmanship in the toner cartridge under the HP Toner Cartridge Warranty Statement.
30 Chapter 3 Parts, supplies, and accessories ENWW

Customer self-repair parts

The following customer self-repair parts are available for the product.
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are
willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.
Parts listed as Optional self-replacement can be installed by HP service personnel at your request
for no additional charge during the product warranty period.
NOTE: For more information, go to www.hp.com/go/learnaboutsupplies.
Table 3-1 Customer self-repair parts
Item Description Self-replacement options Part number
Toner cartridge, standard capacity
Toner cartridge, high capacity Replacement toner cartridge Mandatory CE255-67902
Tray 2 cassette assembly Replacement Tray 2 Mandatory RM1-8512-000CN
Complete 500 Sheet Feeder (Optional Tray 3)
Document feeder roller maintenance kit
Document feeder separation pad maintenance kit
Power cable 220V-10A Replacement cable – China Mandatory 8121-0943
Power cable 110V-13A Replacement cable – Taiwan Mandatory 8121-0964
Power cable 220V-10A Replacement cable – Korea, EU
Power cable 220V-6A Replacement cable – India Mandatory 8121-0564
Power cable 220V – 10A Replacement cable – UK/Asia
Power cable 220V – 10A Replacement cable – Australia/
Replacement toner cartridge Mandatory CE255-67901
Optional 500-sheet feeder and installation instructions
Replacement roller for the document feeder
Replacement separation pad for the document feeder
Generic
Pacific
New Zealand
Mandatory CE530-69001
Optional A8P79-65001
Optional A8P79-65010
Mandatory 8121-0731
Mandatory 8121-0739
Mandatory 8121-0837
Power cable 220V – 10A Replacement cable – Israel Mandatory 8121-1004
Power cable 220V – 10A Replacement cable – Denmark Mandatory 8121-0733
Power cable 220V – 10A Replacement cable – South
Africa
Power cable 220V – 10A Replacement cable – Switzerland Mandatory 8121-0738
Power cable 110V – 10A Replacement cable – Brazil Mandatory 8121-1071
Power cable 220V – 10A Replacement cable – Argentina Mandatory 8121-0729
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Mandatory 8121-0737
Customer self-repair parts
31
Table 3-1 Customer self-repair parts (continued)
Item Description Self-replacement options Part number
Power cable 220V – 10A Replacement cable – South
America/Chile/Peru
Power cable 220 / 110V Replacement cable – Thailand/
Philippines
Power cable 110V – 10A Replacement cable – Saudi
Arabia/Others
Mandatory 8121-0735
Mandatory 8121-0734
Mandatory 8121-0740
32 Chapter 3 Parts, supplies, and accessories ENWW

Accessories

Item Description Part number
Optional 500-sheet tray and feeder unit Optional tray to increase paper
capacity.
MFP Stand A storage cabinet that is installed
beneath the product.
USB cable 2-meter standard USB-compatible device
connector
CE530A
CF338A
C6518A
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Accessories
33

Toner cartridge

Toner-cartridge view

Toner-cartridge information
Replace the toner cartridge
Toner-cartridge view
2 3
1
1Imaging drum
CAUTION: Do not touch the shutter or the surface of the roller. Doing so can damage the cartridge.
2Memory chip
3 Pull tab for the sealing tape
34 Chapter 3 Parts, supplies, and accessories ENWW

Toner-cartridge information

Capacity Cartridge number Part number
Standard-capacity replacement black toner cartridge
High-capacity replacement black toner cartridge
For more information about supplies, go to www.hp.com/go/learnaboutsupplies.
The information contained herein is subject to change without notice. For the latest supplies information
www.hp.com/support/ljmfpM521series.
go to
Recycle the toner cartridge
To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.
Toner-cartridge storage
Do not remove the toner cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few
minutes.
55A CE255A
55X CE255X
HP policy on non-HP toner cartridges
Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: Any damage caused by a non-HP toner cartridge is not covered under the HP warranty and
service agreements.
ENWW
Toner cartridge
35

Replace the toner cartridge

1
CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold
water. Hot water sets toner into fabric.
NOTE: Information about recycling used toner cartridges is on the toner-cartridge box.
1. Press the front-door-release button.
2
2. Open the front door.
1
2
36 Chapter 3 Parts, supplies, and accessories ENWW
3. Remove the used toner cartridge from the
1
product.
1
2
4. Remove the new toner cartridge from the bag.
Place the used toner cartridge in the bag for recycling.
5. Grasp the front and back of the toner
cartridge, and distribute the toner by gently rocking the toner cartridge five or six times.
CAUTION: Do not touch the shutter or the
surface of the roller.
6. Remove the sealing tape from the new toner
cartridge. Recycle the tape with the used toner cartridge.
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Toner cartridge
37
7. Align the toner cartridge with the tracks inside
1
1
the product, and insert the toner cartridge until it is firmly seated.
8. Close the front door.
1
2
1
2
38 Chapter 3 Parts, supplies, and accessories ENWW
4Print
Supported print drivers (Windows)
Change print-job settings (Windows)
Change print-job settings (Mac OS X)
Print tasks (Windows)
Print tasks (Mac OS X)
Create archival-quality prints
Use HP ePrint
Use AirPrint
Use walk-up USB printing
ENWW 39

Supported print drivers (Windows)

Print drivers provide access to the product printing system. The following print drivers are available at
www.hp.com/go/ljmfpM521series_software.
HP PCL 6 driver
HP UPD PS driver
HP UPD PCL 5
Provided as the default driver on the in-box CD. This driver is automatically
installed unless you select a different one.
Recommended for all Windows environments
Provides the overall best speed, print quality, and product-feature support for
most users
Developed to align with the Windows Graphic Device Interface (GDI) for the
best speed in Windows environments
Might not be fully compatible with third-party and custom software programs
that are based on PCL 5
Recommended for printing with Adobe highly graphics-intensive software programs
Provides support for printing from postscript emulation needs, or for postscript
flash font support
Recommended for general office printing in Windows environments
Compatible with previous PCL versions and older HP LaserJet products
The best choice for printing from third-party or custom software programs
The best choice when operating with mixed environments, which require the
product to be set to PCL 5 (UNIX, Linux, mainframe)
®
software programs or with other
Designed for use in corporate Windows environments to provide a single
driver for use with multiple product models
Preferred when printing to multiple product models from a mobile Windows
computer
HP UPD PCL 6
Recommended for printing in all Windows environments
Provides the overall best speed, print quality, and printer feature support for
most users
Developed to align with Windows Graphic Device Interface (GDI) for best
speed in Windows environments
Might not be fully compatible with third-party and custom software programs
that are based on PCL 5

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single print driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
40 Chapter 4 Print ENWW
The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.
For more information, go to
UPD installation modes
Traditional mode
Dynamic mode
www.hp.com/go/upd.
To use this mode, download UPD from the Internet. Go to www.hp.com/go/
upd.
Use this mode if you are installing the driver for a single computer.
It operates with a specific product.
If you use this mode, you must install UPD separately for each computer and
for each product.
To use this mode, download UPD from the Internet. Go to
upd.
Dynamic mode allows you to use a single driver installation, so you can
discover and print to multiple networked HP products in any location.
Use this mode if you are installing UPD for a workgroup.
Do not use this mode for USB-connected products.
www.hp.com/go/
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Supported print drivers (Windows)
41

Change print-job settings (Windows)

Priority for changing print-job settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs
Change the product configuration settings
Priority for changing print-job settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (print driver): Click Properties in the Print dialog box to
open the print driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software. You can change most of the print settings here.
Default print driver settings: The default print driver settings determine the settings used in all
print jobs, boxes.
Product control-panel settings: Settings changed at the product control panel have a lower
priority than changes made anywhere else.
unless
settings are changed in the Page Setup, Print, or Printer Properties dialog
Change the settings for all print jobs until the software program is closed
The steps can vary; this procedure is most common.
1. From the software program, select the Print option.
2. Select the product, and then click Properties or Preferences.
42 Chapter 4 Print ENWW

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.
2. Right-click the print-driver icon for this product, and then select Printing Preferences.

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.
2. Right-click the print-driver icon for this product, and then select Properties or Printer
properties.
3. Click the Device Settings tab.
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Change print-job settings (Windows)
43

Change print-job settings (Mac OS X)

Priority for changing print-job settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings
Priority for changing print-job settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do
not
override changes made in the Page Setup dialog box.
Default printer driver settings: The default printer driver settings determine the settings used
unless
in all print jobs, dialog boxes.
Product control-panel settings: Settings changed at the procuct control panel have a lower
priority than changes made anywhere else.
settings are changed in the Page Setup, Print, or Printer Properties
Change the settings for all print jobs until the software program is closed
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then open a menu for which you want to change the print settings.
4. For each menu, select the print settings that you want to change.
5. Change the settings that you want on the various menus.
Change the default settings for all print jobs
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
44 Chapter 4 Print ENWW
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then open a menu for which you want to change the print settings.
4. For each menu, select the print settings that you want to save for reuse.
5. In the Presets menu, click the Save As... option, and enter a name for the preset.
6. Click the OK button.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

1.
At the computer, open the Apple the Print & Fax icon or the Print & Scan icon.
2. Select the product in the left side of the window.
3. Click the Options & Supplies button.
4. Click the Driver tab.
5. Configure the installed options.
menu, click the System Preferences item, and then click
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Change print-job settings (Mac OS X)
45

Print tasks (Windows)

Use a printing shortcut (Windows)

Create printing shortcuts (Windows)
Automatically print on both sides (Windows)
Manually print on both sides (Windows)
Print multiple pages per sheet (Windows)
Select the page orientation (Windows)
Select the paper type (Windows)
Print the first or last page on different paper (Windows)
Scale a document to fit page size (Windows)
Create a booklet (Windows)
Select the paper size (Windows)
Select a custom paper size (Windows)
Print watermarks (Windows)
Cancel a print job (Windows)
Use a printing shortcut (Windows)
1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
46 Chapter 4 Print ENWW
3. Click the Printing Shortcuts tab.
4. Select one of the shortcuts. Click the OK
button to close the Document Properties dialog box.
NOTE: When you select a shortcut, the
corresponding settings change on the other tabs in the print driver.
5. In the Print dialog box, click the OK button to
print the job.
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Print tasks (Windows)
47

Create printing shortcuts (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Printing Shortcuts tab.
4. Select an existing shortcut as a base.
NOTE: Always select a shortcut before
adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.
48 Chapter 4 Print ENWW
5. Select the print options for the new shortcut.
6. Click the Save As button.
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Print tasks (Windows)
49
7. Enter a name for the shortcut, and then click
the OK button.
8. Click the OK button to close the Document
Properties dialog box. In the Print dialog
box, click the OK button to print the job.
50 Chapter 4 Print ENWW

Automatically print on both sides (Windows)

The product supports the following paper sizes for automatic duplex printing:
Letter
Legal
A4
8.5 x 13
The product supports the following paper types for automatic duplex printing:
Unspecified
Plain
HP EcoSMART Lite
Light 60–74 g
Midweight 96–110 g
Letterhead
Preprinted
Prepunched
Colored
Bond
Recycled
For other paper types or sizes, use manual duplex printing.
1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
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Print tasks (Windows)
51
3. Click the Finishing tab.
4. Select the Print on both sides check box.
Click the OK button to close the Document Properties dialog box.
5. In the Print dialog box, click the OK button to
print the job.
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Manually print on both sides (Windows)

For paper sizes and types that the automatic duplexer does not support, use manual duplex printing. To use this option, the product must be configured to enable manual duplexing. The first five steps of the following task need to be performed only one time. After that, you can manually print on both sides by starting with step 6.
1. Windows XP, Windows Server 2003,
and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in
the lower-left corner of the screen, click
Control Panel, and then click Printers.
Windows 7: Click the Windows icon in the
lower-left corner of the screen, and then click
Devices and Printers.
2. Right-click the print-driver icon, and then select
Printer properties.
3. Click the Device Settings tab.
4. Expand the list of Installable options, and
in the drop-down list next to Allow Manual Duplexing: select Enabled.
5. Click the OK button.
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Print tasks (Windows)
53
6. Load Tray 1 with the paper for your document.
7. From the software program, select the Print
option.
8. Select the product, and then click the
Properties or Preferences button.
9. Click the Paper/Quality tab.
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10. Select the appropriate paper size for your
document, and select the type of paper you are using. In the Paper source drop-down list, select the Manual Feed in Tray 1 option.
11. Click the Finishing tab.
12. Select the Print on both sides (manually)
check box. Click the OK button to print the first side of the job.
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Print tasks (Windows)
55
13. Retrieve the printed stack from the output bin,
and place it with the printed-side facing down in Tray 1.
NOTE: Do not rotate or turn over the pages.
14. If prompted, touch the appropriate control
panel button to continue.
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Print multiple pages per sheet (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the
Pages per sheet drop-down list.
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Print tasks (Windows)
57
5. Select the correct Print page borders,
Page order, and Orientation options. Click the OK button to close the Document Properties dialog box.
6. In the Print dialog box, click the OK button to
print the job.
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Select the page orientation (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Finishing tab.
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Print tasks (Windows)
59
4. In the Orientation area, select the Portrait
or Landscape option.
To print the page image upside down, select the Rotate by 180 degrees option.
Click the OK button to close the Document
Properties dialog box.
5. In the Print dialog box, click the OK button to
print the job.
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Select the paper type (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper type drop-down list, click the
More... option.
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Print tasks (Windows)
61
5. Expand the list of Type is: options.
6. Expand the category of paper types that best
describes your paper.
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7. Select the option for the type of paper you are
using, and click the OK button.
8. Click the OK button to close the Document
Properties dialog box. In the Print dialog
box, click the OK button to print the job.
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Print tasks (Windows)
63

Print the first or last page on different paper (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Paper/Quality tab.
4. In the Special pages area, click the Print
pages on different paper option, and
then click the Settings button.
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5. In the Pages in document area, select
either the First or Last option.
6. Select the correct options from the Paper
source and Paper type drop-down lists. Click the Add button.
7. If you are printing
on different paper, repeat steps 5 and 6, selecting the options for the other page.
both
the first and last pages
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65
8. Click the OK button.
9. Click the OK button to close the Document
Properties dialog box. In the Print dialog
box, click the OK button to print the job.
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Scale a document to fit page size (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Effects tab.
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Print tasks (Windows)
67
4. Select the Print document on option, and
then select a size from the drop-down list.
Click the OK button to close the Document
Properties dialog box.
5. In the Print dialog box, click the OK button to
print the job.
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Create a booklet (Windows)

1. From the software program, select the Print
option.
2. Select the product, and then click the
Properties or Preferences button.
3. Click the Finishing tab.
4. Select the Print on both sides check box.
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Print tasks (Windows)
69
5. In the Booklet layout drop-down list, click
the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet.
Click the OK button to close the Document
Properties dialog box.
6. In the Print dialog box, click the OK button to
print the job.

Select the paper size (Windows)

1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Select a size from the Paper size drop-down list.
5. Click the OK button.
6. In the Print dialog box, click the OK button to print the job.

Select a custom paper size (Windows)

1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
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3. Click the Paper/Quality tab.
4. Click the Custom button.
5. Type a name for the custom size and specify the dimensions.
The width is the short edge of the paper.
The length is the long edge of the paper.
6. Click the Save button, and then click the Close button.
7. Click the OK button to close the Document Properties dialog box. In the Print dialog box,
click the OK button to print the job.

Print watermarks (Windows)

1. From the software program, select the Print option.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Effects tab.
4. Select a watermark from the Watermarks drop-down list.
Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and then click the OK button.
5. To print the watermark on the first page only, select the First page only check box. Otherwise,
the watermark is printed on each page.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box,
click the OK button to print the job.
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71

Cancel a print job (Windows)

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product
control panel.
NOTE: If the print job is too far into the printing process, you might not have the option to
cancel it.
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If
more than one process is running, pressing the Cancel displays on the product control panel.
2. You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box displays briefly on the computer screen,
allowing you to cancel the print job.
Windows print queue: If a print job is waiting in a print queue (computer memory) or
print spooler, delete the job there.
Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and
then click Printers and Faxes. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.
Windows Vista: Click the Windows icon in the lower left corner of the screen, click
Settings, and then click Printers. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.
button clears the process that currently
Windows 7: Click the Windows icon in the lower left corner of the screen, and then
click Devices and Printers. Double-click the product icon to open the window, right­click the print job that you want to cancel, and then click Cancel.
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Print tasks (Mac OS X)

Use a printing preset (Mac OS X)

Create a printing preset (Mac OS X)

Automatically print on both sides (Mac OS X)
Manually print on both sides (Mac OS X)
Print multiple pages per sheet (Mac OS X)
Select the page orientation (Mac OS X)
Select the paper type (Mac OS X)
Print a cover page (Mac OS X)
Scale a document to fit page size (Mac OS X)
Create a booklet (Mac OS X)
Select the paper size (Mac OS X)
Select a custom paper size (Mac OS X)
Print watermarks (Mac OS X)
Cancel a print job (Mac OS X)
Use a printing preset (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Presets menu, select the printing preset.
4. Click the Print button.
NOTE: To use print-driver default settings, select the standard option.
Create a printing preset (Mac OS X)
Use printing presets to save the current print settings for reuse.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then open a menu for which you want to change the print settings.
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4. For each menu, select the print settings that you want to save for reuse.
Print tasks (Mac OS X)
73
5. In the Presets menu, click the Save As... option, and enter a name for the preset.
6. Click the OK button.

Automatically print on both sides (Mac OS X)

The product supports the following paper sizes for automatic duplex printing:
Letter
Legal
A4
8.5 x 13
The product supports the following paper types for automatic duplex printing:
Unspecified
Plain
HP EcoSMART Lite
Light 60–74 g
Midweight 96–110 g
Letterhead
Preprinted
Prepunched
Colored
Bond
Recycled
For other paper types or sizes, use manual duplex printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Layout menu.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
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Manually print on both sides (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select this product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Manual Duplex menu.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the product, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the
input tray.
NOTE: Do not rotate or turn over the pages.
8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Layout menu.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on
each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.

Select the page orientation (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Copies & Pages menu, click the Page Setup button.
4. Click the icon that represents the page orientation that you want to use, and then click the OK
button.
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5. Click the Print button.
Print tasks (Mac OS X)
75

Select the paper type (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Finishing menu.
4. Select a type from the Media-type drop-down list.
5. Click the Print button.

Print a cover page (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Cover Page menu.
4. Select where to print the cover page. Click either the Before Document button or the After
Document button.
5. In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select the standard option from the Cover Page Type
menu.
6. Click the Print button.

Scale a document to fit page size (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Paper Handling menu.
4. In the Destination Paper Size area, click the Scale to fit paper size box, and then select
the size from the drop-down list.
5. Click the Print button.

Create a booklet (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Layout menu.
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4. Select a binding option from the Two-Sided drop-down list.
5. Open the menus drop-down list, and then click the Booklet Printing menu.
6. Click the Format Output as Booklet box, and select a binding option.
7. Select the paper size.
8. Click the Print button.

Select the paper size (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Copies & Pages menu, click the Page Setup button.
4. Select a size from the Paper Size drop-down list, and then click the OK button.
5. Click the Print button.

Select a custom paper size (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. In the Copies & Pages menu, click the Page Setup button.
4. From the Paper Size drop-down list, select the Manage Custom Sizes option.
5. Specify the dimensions for the page size, and then click the OK button.
6. Click the OK button to close the Page Setup dialog.
7. Click the Print button.

Print watermarks (Mac OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Watermarks menu.
4. From the Mode menu, select the Watermark option.
5. From the Pages drop-down list, select whether to print the watermark on all pages or on the first
page only.
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6. From the Text drop-down list, select one of the standard messages, or select the Custom option
and type a new message in the box.
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77
7. Select options for the remaining settings.
8. Click the Print button.

Cancel a print job (Mac OS X)

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product
control panel.
NOTE: If the print job is too far into the printing process, you might not have the option to
cancel it.
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If
more than one print job is waiting, pressing the Cancel displays on the product control panel.
2. You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box displays briefly on the computer screen,
allowing you to cancel the print job.
Mac print queue: Open the print queue by double-clicking the product icon in the dock.
Highlight the print job, and then click Delete.
button clears the print job that currently
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Create archival-quality prints

Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you want to preserve or archive.
NOTE: Archival-quality printing is accomplished by increasing the temperature of the fuser. Because
of the increased temperatures, the product prints at half-speed to avoid damage.
1.
From the Home screen on the product control panel, touch the Setup
2. Touch the Service menu.
3. Touch the Archive Print button, and then touch the On button.
button.
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Create archival-quality prints
79

Use HP ePrint

Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device.
NOTE: The product must be connected to a wired or wireless network and have Internet access to use
HP ePrint.
1. To use HP ePrint, you must first enable HP Web Services.
a. From the Home screen on the product control panel, touch the Web Services
b. Touch the Enable Web Services button.
2. From the HP Web Services menu, touch the Display E-Mail Address button to display the product's
email address on the control panel.
3. Use the HP ePrintCenter Web site to define security settings and to configure default print settings
for all HP ePrint jobs sent to this product.
a. Go to
b. Click Sign In, and enter your HP ePrintCenter credentials or sign up for a new account.
c. Select your product from the list, or click + Add printer to add it. To add the product, you
d. To prevent your product from printing unexpected documents, click ePrint Settings, and
www.hpeprintcenter.com.
need the printer code, which is the segment of the product email address that is before the @ symbol. You can get this code by printing the Web Services page from the product control panel.
After you have added your product, you will have the option to customize the product email address.
NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it
expires, follow the instructions to enable HP Web Services again, and obtain a new code.
then click the Allowed Senders tab. Click Allowed Senders Only, and add the email addresses from which you want to allow ePrint jobs.
button.
e. To set up default settings for all ePrint jobs sent to this product, click ePrint Settings, click
Print Options, and select the settings that you want to use.
4. To print a document, attach it to an email message sent to the product's email address. Both the
email message and the attachment will print.
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Use AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:
Mail
Photos
Safari
Select third-party applications
To use AirPrint, the product must be connected to a network. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to
NOTE: You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/go/ ljmfpM521series_firmware.
www.hp.com/go/airprint.
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Use AirPrint
81

Use walk-up USB printing

1. Insert the USB flash drive into the USB port on
the front of the product.
2. The USB Flash Drive menu opens. Touch the
arrow buttons to scroll through the options.
Print Documents
View and Print Photos
Scan to USB Drive
2
3. To print a document, touch the Print Documents
screen, and then touch the name of the folder on the USB drive where the document is stored. When the summary screen opens, you can touch it to adjust the settings. Touch the
Print button to print the document.
4. To print photos, touch the View and Print
Photos screen, and then touch the preview
image to select each photo that you want to print. Touch the Done button. When the summary screen opens, you can touch it to adjust the settings. Touch the Print button to print the photos.
5. Retrieve the printed job from the output bin,
and remove the USB flash drive.
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5 Copy

Set new default copy settings
Restore copy default settings
Make a single copy
Make multiple copies
Copy a multiple-page original
Copy identification cards
Collate a copy job
Copy on both sides (duplex)
Reduce or enlarge a copy
Optimize copy quality
Adjust the lightness or darkness for copies
Copy in draft mode
Set the paper size and type for copying on special paper
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Set new default copy settings

You can save any combination of copy settings as the default settings to use for every job.
1. From the Home screen, touch the Copy button.
2. Touch the Settings button.
3. Configure the copy settings to meet your preferences, and then scroll to and touch the Set as New
Defaults button.
4. Touch the Yes button.
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Restore copy default settings

Use this procedure to restore the factory default copy settings.
1. From the Home screen, touch the Copy button.
2. Touch the Settings button.
3. Scroll to and touch the Restore Defaults button.
4. Touch the OK button to restore the defaults.
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Restore copy default settings
85

Make a single copy

1. Load the document onto the scanner glass or
into the document feeder.
NOTE: If documents are in the document
feeder and on the scanner glass at the same time, the product processes the document in the document feeder and not the one on the scanner glass.
2. If you loaded the document into the document
feeder, adjust the guides until they are snug against the paper.
3. From the Home screen on the product control
panel, touch the Copy button.
4. Touch the Start Copy button to start copying.
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