Hewlett Packard 8RM27ET User Manual

User Guide

Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA) in the United States and other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2019

Document Part Number: L71202-001

Product Notice

This guide describes features that are common to most products. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. See http://www.microsoft.com.

To access the latest user guides, go to

http://www.hp.com/support, and follow the

instructions to nd your product. Then select User Guides.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the

computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits dened by applicable safety standards.

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iv Safety warning notice

About This Guide

This guide provides basic information for using and upgrading this product.

WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.

CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

IMPORTANT: Indicates information considered important but not hazard-related (for example, messages

related to property damage). Warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software. Also contains essential information to explain a concept or to complete a task.

NOTE: Contains additional information to emphasize or supplement important points of the main text.

TIP: Provides helpful hints for completing a task.

vi About This Guide

Table of contents

1 Locating HP resources .................................................................................................................................... 1

Product information .............................................................................................................................................. 1

Support .................................................................................................................................................................. 2

Product documentation ......................................................................................................................................... 2

Product diagnostics ............................................................................................................................................... 3

Product updates ..................................................................................................................................................... 3

2 Computer features ......................................................................................................................................... 4

Standard conguration features ........................................................................................................................... 4

Front panel components ....................................................................................................................................... 5

Rear panel components ......................................................................................................................................... 6

Serial number location .......................................................................................................................................... 6

Changing from desktop to tower orientation ........................................................................................................ 7

Installing a security lock ........................................................................................................................................ 8

Cable lock ............................................................................................................................................. 8

Padlock ................................................................................................................................................ 8

HP Business PC Security Lock V2 ........................................................................................................ 9

3 Backing up, restoring, and recovering ........................................................................................................... 14

Backing up information and creating recovery media ........................................................................................ 14

Using Windows tools ......................................................................................................................... 14

Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 15

Restoring and recovery ........................................................................................................................................ 15

Restoring, resetting, and refreshing using Windows tools .............................................................. 15

Recovering using HP Recovery media ............................................................................................... 15

Changing the computer boot order ................................................................................................... 15

Using HP Sure Recover (select products only) .................................................................................. 16

4 Using HP PC Hardware Diagnostics ................................................................................................................ 17

Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 17

Downloading HP PC Hardware Diagnostics Windows ....................................................................... 18

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Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 18

Downloading HP Hardware Diagnostics Windows by product name or number

(select products only) ..................................................................................................... 18

Installing HP PC Hardware Diagnostics Windows ............................................................................. 18

Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 18

Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 19

Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 19

Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 20

Downloading HP PC Hardware Diagnostics UEFI by product name or number

(select products only) ..................................................................................................... 20

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 20

Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 20

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 20

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or

number ............................................................................................................................ 20

Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 21

5 Computer operating guidelines, routine care and shipping preparation ............................................................ 22

Computer operating guidelines and routine care ............................................................................................... 22

Shipping preparation ........................................................................................................................................... 23

6 Electrostatic discharge ................................................................................................................................ 24

7 Accessibility ................................................................................................................................................ 25

HP and accessibility ............................................................................................................................................. 25

Finding the technology tools you need ............................................................................................ 25

The HP commitment ......................................................................................................................... 25

International Association of Accessibility Professionals (IAAP) ....................................................... 26

Finding the best assistive technology .............................................................................................. 26

Assessing your needs ..................................................................................................... 26

Accessibility for HP products .......................................................................................... 26

Standards and legislation .................................................................................................................................... 27

Standards .......................................................................................................................................... 27

Mandate 376 – EN 301 549 ............................................................................................ 27

Web Content Accessibility Guidelines (WCAG) ................................................................ 27

Legislation and regulations .............................................................................................................. 28

Useful accessibility resources and links .............................................................................................................. 28

Organizations .................................................................................................................................... 28

Educational institutions .................................................................................................................... 29

Other disability resources ................................................................................................................. 29

HP links .............................................................................................................................................. 29

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Contacting support .............................................................................................................................................. 29

Index ............................................................................................................................................................. 30

1 Locating HP resources

Read this chapter to learn about where to nd additional HP resources.

Product information

Table 1-1 Where to nd product information

Topic Location

Technical specications To nd the QuickSpecs for your product, go to http://www.hp.com/go/quickspecs, and

then click the link. Click Search all QuickSpecs, type your model name in the search box, and then click Go.

Regulatory, Safety, and Environmental Notices

System board A diagram of the system board is located on the inside of the chassis. Additional

Serial number, Agency/Environmental, and operating system labels

See the Regulatory, Safety, and Environmental Notices for product regulatory information. You can also see the Agency/Environmental label.

To access this guide:

▲ Type HP Documentation in the taskbar search box, and then select HP

Documentation.

information is located in the computer Maintenance and Service Guide on the Web at

http://www.hp.com/support. Follow the instructions to nd your product, and then select

User Guides.

The serial number, Agency/Environmental, and operating system labels might be on the bottom of the computer, on the rear panel of the computer, or under the service door.

Product information 1

Support

Table 1-2 Where to nd support information

Topic Location

Product support For HP support, go to http://www.hp.com/support.

Warranty information To access this document:

Here you can access the following types of support:

● Online chat with an HP technician

● Support telephone numbers

● HP service center locations

▲ Type HP Documentation in the taskbar search box, and then select HP

Documentation.

– or –

▲ Go to http://www.hp.com/go/orderdocuments.

IMPORTANT: You must be connected to the Internet to access the latest version of

the warranty.

You can nd your HP Limited Warranty located with the user guides on your product. The warranty might be provided on a CD or DVD provided in the box. In some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from

http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can

write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your name, phone number, address, and product name.

Product documentation

Table

1-3 Where to nd product documentation

Topic Location

HP user documentation, white papers, and third-party documentation

Removal and replacement videos To learn how to remove and replace computer components, go to http://www.hp.com/go/

Product notications Subscriber's Choice is an HP program that allows you to sign up to receive driver and

User documentation is located on your hard drive. Type HP Documentation in the taskbar search box, and then select HP Documentation. For the latest online documentation, go to http://www.hp.com/support and follow the instructions to nd your product. Then select User Guides. The documentation incudes this user guide and the Maintenance and Service Guide.

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software alerts, proactive change notications (PCNs), the HP newsletter, customer advisories, and more. Sign up at https://h41369.www4.hp.com/alerts-signup.php.

2 Chapter 1 Locating HP resources

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