Hewlett-Packard 810 G2 Service manual

HP EliteBook Revolve 810 G2
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P.
Product notice
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: December 2013
Document Part Number: 752387-001
Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Display ................................................................................................................................... 5
Right side ................................................................................................................................ 6
Left side .................................................................................................................................. 7
TouchPad ................................................................................................................................ 7
Lights ...................................................................................................................................... 8
Keys ....................................................................................................................................... 9
Bottom .................................................................................................................................. 11
Rear ..................................................................................................................................... 12
3 Illustrated parts catalog .................................................................................................. 13
Service tag ............................................................................................................................ 13
Computer major components ................................................................................................... 14
Miscellaneous parts ................................................................................................................ 17
Sequential part number listing .................................................................................................. 18
4 Removal and replacement procedures preliminary requirements .................................... 22
Tools required ....................................................................................................................... 22
Service considerations ............................................................................................................ 22
Plastic parts ............................................................................................................ 22
Cables and connectors ............................................................................................ 23
Drive handling ........................................................................................................ 23
Grounding guidelines ............................................................................................................. 24
Electrostatic discharge damage ................................................................................. 24
Packaging and transporting guidelines ....................................................... 25
Workstation guidelines ............................................................................. 25
Equipment guidelines ................................................................................ 26
5 Removal and replacement procedures for Customer Self-Repair parts ............................. 27
Component replacement procedures ........................................................................................ 27
Battery ................................................................................................................... 28
Service door ........................................................................................................... 30
WWAN module ..................................................................................................... 32
vii
WLAN module ........................................................................................................ 34
Solid-state drive ...................................................................................................... 35
Memory module ...................................................................................................... 37
6 Removal and replacement procedures for Authorized Service Provider parts .................. 39
Component replacement procedures ........................................................................................ 39
NFC board ............................................................................................................ 40
Keyboard ............................................................................................................... 41
Top cover ............................................................................................................... 45
Speakers ................................................................................................................ 48
Power Button board ................................................................................................. 50
RTC battery ............................................................................................................ 51
Fan/heat sink assembly ........................................................................................... 53
System board ......................................................................................................... 55
Hinge cover ........................................................................................................... 58
Display assembly .................................................................................................... 60
7 Backup and recovery ...................................................................................................... 62
Windows 8.1 ........................................................................................................................ 62
Backing up your information ..................................................................................... 62
Performing a system recovery ................................................................................... 62
Using the Windows recovery tools ............................................................. 63
Using f11 recovery tools ........................................................................... 63
Using Windows operating system media (purchased separately) .................... 64
Using Windows Refresh or Windows Reset ................................................. 65
Using HP Software Setup .......................................................................... 65
Windows 7 ........................................................................................................................... 66
Creating recovery media and backups ...................................................................... 66
Guidelines ............................................................................................... 66
Creating recovery media with HP Recovery Disc Creator (select models
only) ....................................................................................................... 66
Creating recovery media ............................................................ 67
Backing up your information ...................................................................... 67
Performing a system recovery ................................................................................... 68
Using the Windows recovery tools ............................................................. 69
Using f11 recovery tools (select models only) ............................................... 70
Using Windows 7 operating system media .................................................. 70
8 Computer Setup (BIOS) and Advanced System Diagnostics Windows 8.1 ......................... 72
Using Computer Setup ............................................................................................................ 72
viii
Starting Computer Setup .......................................................................................... 72
Navigating and selecting in Computer Setup .............................................................. 72
Restoring factory settings in Computer Setup ............................................................... 73
Updating the BIOS .................................................................................................. 73
Determining the BIOS version .................................................................... 74
Downloading a BIOS update ..................................................................... 74
Using Advanced System Diagnostics ........................................................................................ 75
9 Windows 7 - Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) ........ 76
Starting Setup Utility (BIOS) ..................................................................................................... 76
Updating the BIOS ................................................................................................................. 76
Determining the BIOS version ................................................................................... 76
Downloading a BIOS update .................................................................................... 77
Using HP PC Hardware Diagnostics (UEFI) (select models only) .................................................... 77
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 78
10 Specifications ................................................................................................................ 79
Computer specifications .......................................................................................................... 79
11.6-inch UWVA display specifications .................................................................................... 80
11 Power cord set requirements ........................................................................................ 81
Requirements for all countries .................................................................................................. 81
Requirements for specific countries and regions ......................................................................... 81
12 Recycling ...................................................................................................................... 83
Index ................................................................................................................................. 84
ix
x

1 Product description

Category Description
Product Name HP EliteBook Revolve 810 G2
Processors
Chipset Mobile Intel QM87 PCH chipset
Graphics Intel UMA Graphics with shared video memory
Panel 11.6-in high-definition (HD), light-emitting diode (LED), AntiGlare (AG), UWVA (1366×768),
Memory One customer-accessible/upgradable memory module slot + 4-GB on the system board
Intel® Dual Core® i7-4600U 2.1-GHz processor (turbo up to 3.3-GHz), 1600-MHz
FSB, 4-MB L3 cache, 15 W
Intel Dual Core i5-4200U 1.6-GHz processor (turbo up to 2.6-GHz), 1600-MHz FSB, 3-
MB L3 cache, 15 W
Intel Dual Core i5-4300U 1.9-GHz processor (turbo up to 2.90-GHz), 1600-MHz FSB,
3-MB L3 cache, 15 W
Intel Dual Core i3-4010U 1.7-GHz processor, 1600-MHz front-side bus (FSB), 3 MB L3
cache, 15 W
Support for dual-display ports through the dock
ultraslim display with webcam and microphone
Touchscreen enabled. Touch Controller: Atmel, 2952T1
Typical brightness: 400 nits
Support for DDR3L PC-3 12800 (1600-MHz)
Support for 12288-MB of system RAM in the following configurations:
12288-MB (8192-MB memory module + 4096-MB on system board)
8192-MB (4096-MB memory module + 4096-MB on system board)
4096-MB (4096-MB on system board)
Solid-state drive Serial ATA III
Support for the following single solid-state drive configurations:
256-GB M.2
128-GB M.2
180-GB M.2
Audio and video DTS Studio sound
Integrated dual-array microphones
Stereo speakers (2)
Camera 720 HD
Ethernet Integrated Intel 82579LM 10/100/1000 network interface card (NIC)
1
Category Description
Wireless Integrated wireless personal area network (WPAN) option supported only through
combination module
Two WLAN antennas built into display assembly
Integrated wireless local area network (WLAN) options by way of wireless module
Support for the following WLAN modules:
Intel Dual Band Wireless-AC 7260 802.11 ac (2x2) WiFi + BT 4.0 combo
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) WiFi + BT 4.0 combo
Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n (2x2) WiFi
Support for no WLAN/Bluetooth option
Two WWAN antennas built into display assembly
Integrated wireless wide area network (WWAN) options by way of wireless module
Support for the following WWAN modules:
HP hs3110 HSPA+ Mobile Broadband
HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module (for use in the United States)
HP lt4112 LTE/HSPA+ Mobile Broadband Module (for use in Europe and Asia Pacific)
WWAN secured by micro-SIM
Support for no WWAN option
Support for WWAN after market option
Integrated near field communication (NFC) module and antenna
External media cards Micro-Secure Digital slot
Combo Headphone/MIC jack side docking connector
Ports
Sensors
AC adapter
Audio-in (mono microphone)/audio-out (stereo headphone) combination
DisplayPort 1.2
Docking
RJ-45 (Ethernet)
USB 3.0 (2), (1 charging port)
Accelerometer
ALS
Compass
Gyro
Docking Quest 1.0 & Quest 2.0
2 Chapter 1 Product description
NFC with Secure Element
Proximity (SAR)
Category Description
Keyboard/pointing devices
Power requirements Support for 65-W HP Smart AC adapter (RC, V, EM, 3-wire) and 45-W HP Smart AC
Support for 6-cell, 44-Wh, 1.98-Ah, Li-ion battery (Li-ion)
Security
Operating system Preinstalled:
Full-size, backlit, spill-reistant keyboard with DuraKeys and active pen
Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch­zoom as default
Taps enabled by default
Support for ClickPad with image sensor, scroll, pinch, zoom, rotate, and 3-finger flick)
Multitouch gestures enabled
adapter (RC, V, non-PFC, 3-wire)
Power cord is configurable; either 3.2 feet or 6 feet (1.0 or 1.8 meter)
For specific power cord options, see
Support for security cable lock
Support for Trusted Platfom Module (TPM) 1.2 Enhanced Drive Lock
HP ProtectTools (Limited Suite)
HP Power Assistant
Preboot Authentication (Password)
Miscellaneous parts on page 17.
Windows 8.1 CH 64-bit (only available in China)
Windows 8.1 EM 64-bit
Windows 8.1 ML 64-bit
Windows 8.1 Professional 64-bit
Windows 8.1 Professional 64-bit DPK with Windows 7 Pro image (not available in
China or Japan)
Windows 7 Professional 64-bit
Windows 7 Home Premium 64-bit
FreeDos 2.0
Serviceability End user replaceable part:
AC adapter
Primary battery
DIMM memory
M.2 solid-state drive
Docking Station
WLAN module
WWAN module
3

2 External component identification

4 Chapter 2 External component identification
CAUTION: To prevent damage to the display hinges, when in notebook configuration, do not rotate
the display counterclockwise, and do not force the rotating action.
To change your notebook to a tablet
1. Rotate the display clockwise 180 degrees until the display faces backwards.
2. Lower the display over the keyboard.
To change the tablet back into a notebook, reverse these steps.

Display

Component Description
(1) WWAN antennas (2)* Send and receive wireless signals to communicate with
wireless wide area networks (WWAN).
(2) Ambient light sensor Brightens or dims the display in response to
ambient light.
(3) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks (WLAN).
(4) Internal microphones (2) Record sound.
(5) Webcam light On: The webcam is in use.
Display
5
Component Description
(6) Webcam Records video and captures photographs. Some models
(7) Windows Home button Returns you to the Start screen.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

Right side

Component Description
allow you to video conference and chat online using streaming video.
(1) Power button Turns power on and off.
(2)
(3) Rotation lock Locks screen orientation in either Landscape or
(4) Volume button Lowers the volume.
(5) Volume button Raises the volume.
(6) Speaker Produces sound.
(7)
Power light
Memory card reader Reads optional memory cards that store,
On: The computer is on.
Blinking: The computer is in the Sleep state,
a powersaving state. The computer shuts off power to the display and other unneeded components.
The computer is off or in Hibernation.
Hibernation is a power-saving state that uses the least amount of power.
Portrait mode.
NOTE: When you move between notebook
and tablet configuration, the computer screen will automatically change to vertical or horizontal. To lock the current screen orientation, slide the screen orientation button.
manage, share, or access information.
6 Chapter 2 External component identification
Component Description
(8)
(9) Docking port Connects an optional docking device.

Left side

NOTE: Your computer may look slightly different from the illustration in this section.
Audio-out (headphone) jack/Audio­in (microphone) jack
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
WARNING! To reduce the risk of personal
injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices. .
NOTE: When a device is connected to the
jack, the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audio­out (headphone) and audio-in (microphone).
Component Description
(1) Vent Enables airflow to cool internal components.
(2) Speaker Produces sound.

TouchPad

NOTE: Your computer may look slightly different from the illustration in this section.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Left side
7

Lights

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) TouchPad on/off button Turns the TouchPad on or off.
(2) TouchPad zone Moves the pointer and selects or activates items on
the screen.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Component Description
(1) Caps lock light On: Caps lock is on, which switches the keys to
(2)
Mute light
8 Chapter 2 External component identification
all capital letters.
Amber: Computer sound is off.
Off: Computer sound is on.
Component Description

Keys

(3)
(4)
(5) Num lock light On: Num lock is on.
(6) TouchPad light
Microphone mute light
Wireless light
Amber: microphone sound is off.
Off: Microphone is on.
On: An integrated wireless device, such as
a wireless local area network (WLAN) device and/or a Bluetooth® device, is on..
NOTE: On some models, the wireless light is
amber when all wireless devices are off.
On: The TouchPad is off..
Off: The TouchPad is on.
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when
pressed in combination with a function key, the
num lk key, the esc key, or the b key.
(3)
(4) Function keys Execute frequently used system functions when
Windows button Displays the Windows Start menu.
pressed in combination with the fn key.
Keys
9
Component Description
(5) Embedded numeric keypad When the keypad is turned on, it can be used
like an external numeric keypad.
Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
(6)
Windows application key Displays options for a selected object.
10 Chapter 2 External component identification

Bottom

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Service door Gives access to the hard drive, the wireless LAN
module slot, the WWAN module slot (select models only), and the memory module slots.
CAUTION: To prevent an unresponsive
system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
(2) Vents Enables airflow to cool internal components.
NOTE: The computer fan starts up
automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3)
(4) Battery bay Holds the battery.
(5)
Near Field Communication (NFC) antenna
Battery bay cover release latch Releases the battery cover over the battery bay.
Allows you to connect wirelessly with, communicate with, and transfer data/info to and from your Near Field Communication (NFC)­compatible devices.
Bottom
11

Rear

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1)
(2)
(3)
(4)
(5)
RJ-45 (network) jack Connects a network cable.
Green (left): The network is connected.
Amber (right): Activity is occurring on the
network.
USB 3.0 ports (1) Connects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner or USB hub.Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
Security cable slot Attaches an optional security cable to the
computer.
NOTE: The security cable is designed to act
as a deterrent, but it may not prevent the computer from being mishandled or stolen.
DisplayPort Connects an optional digital display device,
such as a high-performance monitor or projector.
USB 3.0 charging port Connects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
(6) Power connector Connects an AC adapter.
(7)
AC adapter light
12 Chapter 2 External component identification
NOTE: USB charging ports can also charge
select models of cell phones and MP3 players, even when the computer is off.
White: The AC adapter is connected and
the battery is charged..
Amber: The AC adapter is connected and
the battery is charging.
Off: The computer is using DC power.

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See
on page 11 for battery removal instructions.
Bottom
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service tag
13

Computer major components

14 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly, 11.6-in, AntiGlare (1366×768), HD, UWVA (includes display
hinge, microphones, webcamera, and Windows button)
(2a) Hinge cover (includes hinge cap (2b), WWAN antenna cables and transceivers,
and WWAN antenna cable shield)
(3) Keyboard with backlight (includes backlight cable and keyboard cable):
For use in Belgium 716747-A41
For use in Brazil 716747-201
For use in Bulgaria 716747-261
For use in Canada 716747-DB1
For use in the Czech Republic and Slovakia 716747-FL1
For use in Denmark 716747-081
For use in France 716747-051
For use in Germany 716747-041
For use in Greece 716747-151
For use in Hungary 716747-211
For use in Iceland 716747-DD1
753720-001
753714-001
For use in India 716747-D61
For use in Israel 716747-BB1
For use in Italy 716747-061
For use in Japan 716747-291
For use in Latin America 716747-161
For use in the Netherlands 716747-B31
For use in Norway 716747-091
For use in Northwest Africa 716747-FP1
For use in Portugal 716747-131
For use in Romania 716747-271
For use in Russia 716747-251
For use in Saudi Arabia 716747-171
For use in Slovenia 716747-BA1
For use in South Korea 716747-AD1
For use in Spain 716747-071
For use in Sweden and Finland 716747-B71
For use in Switzerland 716747-BG1
Computer major components
15
Item Component Spare part number
For use in Taiwan 716747-AB1
For use in Thailand 716747-281
For use in Turkey 716747-141
For use in the United Kingdom and Singapore 716747-031
For use in the United States 716747-001
(4) Base enclosure 753721-001
(5) System board (includes processor and replacement thermal material):
Equipped with an Intel Dual Core iIntel Dual Core i7-4600U 2.1-GHz processor (turbo
up to 3.3-GHz), 1600-MHz FSB, 4- MB L3 cache, 15 W and the Standard operating system
Equipped with an Intel Dual Core iIntel Dual Core i7-4600U 2.1-GHz processor (turbo
up to 3.3-GHz), 1600-MHz FSB, 4- MB L3 cache, 15 W, and the Windows 8 Standard operating system
Equipped with an Intel Dual Core Intel Dual Core i7-4600U 2.1-GHz processor (turbo
up to 3.3-GHz), 1600-MHz FSB, 4- MB L3 cache, 15 W, and the Windows 8 Professional operating system
Equipped with an Intel Dual Core i5-4300U 1.9-GHz processor (turbo up to 2.90-
GHz), 1600-MHz FSB, 3-MB L3 cache, 15 W, and the Standard operating system
Equipped with an Intel Dual Core i5-4300U 1.9-GHz processor (turbo up to 2.90-
GHz), 1600-MHz FSB, 3-MB L3 cache, 15 W, and the Windows 8 Standard operating system
Equipped with an Intel Dual Core i5-4300U 1.9-GHz processor (turbo up to 2.90-
GHz), 1600-MHz FSB, 3-MB L3 cache, 15 W, and the Windows 8 Professional operating system
Equipped with an Intel Dual Core i5-4200U 1.6-GHz processor (turbo up to 2.6-GHz),
1600-MHz FSB, 3- MB L3 cache, 15 W and the Standard operating system
Equipped with an Intel Dual Core i5-4200U 1.6-GHz processor (turbo up to 2.6-GHz),
1600-MHz FSB, 3- MB L3 cache, 15 and the Windows 8 Standard operating system
753726-001
753726-501
753726-601
753725-001
753725-501
753725-601
753724-001
753724-501
Equipped with an Intel Dual Core i5-4200U 1.6-GHz processor (turbo up to 2.6-GHz),
1600-MHz FSB, 3- MB L3 cache, 15 and the Windows 8 Professional operating system
Equipped with an Intel Dual Core i3-4010U 1.7-GHz processor, 1600-MHz front-side
bus (FSB), 3 MB L3 cache, 15 W and the Standard operating system
Equipped with an Intel Dual Core i3-4010U 1.7-GHz processor, 1600-MHz front-side
bus (FSB), 3 MB L3 cache, 15 W and the Windows 8 Standard operating system
Equipped with an Intel Dual Core i3-4010U 1.7-GHz processor, 1600-MHz front-side
bus (FSB), 3 MB L3 cache, 15 W and the Windows 8 Professional operating system
(6) Fan/heat sink assembly (includes replacement thermal material) 753716-001
(7) RTC battery (includes cable and double-sided adhesive) 716742-001
(8) Top cover (includes battery release latch, NFC board antenna cable) 753715-001
16 Chapter 3 Illustrated parts catalog
753724-601
753723-001
753723-501
753723-601
Item Component Spare part number
(9) Power Button board (includes cable) 753718-001
(10) Speaker Kit (includes left and right speakers and cables) 753719-001
(11) NFC board (includes cable) 753717-001
(12) Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-001
4-GB 691740-001
(13) Solid-state drive:
256-GB 753729-001
128-GB 753728-001
180-GB 753730-001
(14) WWAN module:
HP lt4112 LTE/HSPA+ Mobile Broadband Module (Europe and Asia Pacific) 704030-001
HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module (for use in the United States
and Canada)
HP hs3110 HSPA+ Mobile Broadband 753650-001
(15) WLAN module:
Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n (2x2) WiFi 717380-001
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) WiFi + BT 4.0 combo 717379-001
Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) WiFi + BT 4.0 combo
(for use in Indonesia)
Intel Dual Band Wireless-AC 7260 802.11 ac (2x2) WiFi + BT 4.0 combo 710663-001
(16) Service door plastics kit (not illustrated, includes screws and 2 rubber feet) 753713-001
Plastics/Rubber Kit (not illustrated, includes 4 service door rubber screw covers) 716744-001
(17) 6-cell, 44-Wh, 1.98-Ah, Li-ion battery (includes rubber feet and speaker grilles) 698943-001

Miscellaneous parts

Component Spare part number
740011-001
747833-001
AC adapter:
65-W HP Smart AC adapter (RC, V, EM, 3-wire) 693710-001
45-W HP Smart AC adapter (RC, V, non-PFC, 3-wire) 696694-001
Power cord (3-pin, black, 1.83-m):
For use in Australia 490371-011
Miscellaneous parts
17
Component Spare part number
For use in Brazil 490371-202
For use in Denmark 490371-081
For use in Europe 490371-021
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic China 490371-AA1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom and Singapore 490371-031
For use in South Africa 490371-AR1
For use in Argentina 490371-D01
For use in India 490371-D61
Screw Kit 753731-001

Sequential part number listing

Spare part number Description
490371-001 Power cord for use in North America (3-pin, black, 1.83-m)
490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)
490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)
490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)
490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)
490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)
490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)
490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)
490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)
490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)
18 Chapter 3 Illustrated parts catalog
Spare part number Description
490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)
490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)
490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)
490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)
490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)
490371-D61 Power cord for use in India (3-pin, black, 1.83-m)
691740-001 4-GB memory module (PC3L, 12800, 1600-MHz)
693374-001 8-GB memory module (PC3L, 12800, 1600-MHz)
693710-001 65-W HP Smart AC adapter (RC, V, EM, 3-wire)
696694-001 45-W HP Smart AC adapter (RC, V, non-PFC, 3-wire)
698943-001 6-cell, 44-Wh, 1.98-Ah, Li-ion battery (includes rubber feet and speaker grilles)
704030-001 WWAN HP lt4112 LTE/HSPA+ Mobile Broadband Module (Europe and Asia Pacific)
710663-001 WLAN Intel Dual Band Wireless-AC 7260 802.11 ac (2x2) WiFi + BT 4.0 combo
716742-001 RTC battery
716744-001 Plastics/Rubber Kit (includes 4 service door rubber screw covers)
716747-001 Keyboard with backlight for use in the United States (includes backlight cable and keyboard cable)
716747-031 Keyboard with backlight for use in the United Kingdom and Singapore (includes backlight cable
and keyboard cable)
716747-041 Keyboard with backlight for use in France (includes backlight cable and keyboard cable)
716747-051 Keyboard with backlight for use in Germany (includes backlight cable and keyboard cable)
716747-061 Keyboard with backlight for use in Italy (includes backlight cable and keyboard cable)
716747-071 Keyboard with backlight for use in Spain (includes backlight cable and keyboard cable)
716747-081 Keyboard with backlight for use in Denmark (includes backlight cable and keyboard cable)
716747-091 Keyboard with backlight for use in Norway (includes backlight cable and keyboard cable)
716747-131 Keyboard with backlight for use in Portugal (includes backlight cable and keyboard cable)
716747-141 Keyboard with backlight for use in Turkey (includes backlight cable and keyboard cable)
716747-151 Keyboard with backlight for use in Greece (includes backlight cable and keyboard cable)
716747-161 Keyboard with backlight for use in Latin America (includes backlight cable and keyboard cable)
716747-171 Keyboard with backlight for use in Saudi Arabia (includes backlight cable and keyboard cable)
716747-201 Keyboard with backlight for use in Brazil (includes backlight cable and keyboard cable)
716747-211 Keyboard with backlight for use in Hungary (includes backlight cable and keyboard cable)
716747-251 Keyboard with backlight for use in Russia (includes backlight cable and keyboard cable)
716747-261 Keyboard with backlight for use in Bulgaria (includes backlight cable and keyboard cable)
Sequential part number listing
19
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