Hewlett-Packard 7 Plus Tablet Service manual

HP 7 Plus Tablet and HP 7.1 Tablet

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2014

Document Part Number: 768337-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 3

3 Illustrated parts catalog .................................................................................................... 5

Locating the serial number, product number, and model number .................................................... 5

Tablet major components .......................................................................................................... 6

Miscellaneous parts .................................................................................................................. 7

Sequential part number listing .................................................................................................... 8

4 Removal and replacement preliminary requirements ...................................................... 10

Tools required ....................................................................................................................... 10

Service considerations ............................................................................................................ 10

Plastic parts ............................................................................................................ 10

Cables and connectors ............................................................................................ 10

Grounding guidelines ............................................................................................................. 11

Electrostatic discharge damage ................................................................................. 11

Packaging and transporting guidelines ....................................................... 12

Workstation guidelines .............................................................. 12

5 Removal and replacement procedures ............................................................................ 14

Tablet component replacement procedures ................................................................................ 14

Back cover ............................................................................................................................ 14

Battery .................................................................................................................................. 16

Antenna ................................................................................................................................ 17

Speaker ................................................................................................................................ 18

Rear-facing webcam ............................................................................................................... 19

Microphone .......................................................................................................................... 20

Front-facing webcam .............................................................................................................. 21

Power/volume button board .................................................................................................... 22

System board ........................................................................................................................ 23

6 Specifications .................................................................................................................. 26

7 Statement of Volatility .................................................................................................... 27

Non-volatile memory usage ..................................................................................................... 29

Questions and answers ........................................................................................................... 32

8 Power cord set requirements .......................................................................................... 33

Requirements for all countries .................................................................................................. 33

Requirements for specific countries and regions ......................................................................... 33

9 Recycling ........................................................................................................................ 35

Index ................................................................................................................................. 36

1 Product description

Category Description HP 7 Plus

Tablet

Product Name HP 7 Plus Tablet x

HP 7.1 Tablet x

Processor AllWinner® A31S 1.00-GHz quad core soldered on-circuit

(SOC) processor

Panel 7.0-in, (1024×600), IPS TouchScreen display panel with

5-point, capacitive touch

7.0-in, (1024×600), TN TouchScreen display panel with 5-point, capacitive touch

Graphics PowerVR SGX544MP2×8 core x x

Memory Supports 1-GB DDR3 x x

Mass storage Supports an 8-GB Nand Flash drive x x

Audio and video Integrated, forward-facing speaker

One microphone

Supports MP3, WAV, Flac, and 3GP audio formats

2.0-MP, autofocus rear-facing webcam

HP 7.1

Tablet

0.3-MP, fixed-focus front-facing webcam

Supports MOV, MPEG4, VOB, FLV, DAT, MKV, and PMP video formats

Supports JPG, BMP, GIF, and PNG photo formats

Sensor Accelerometer x x

Wireless networking Integrated WiFi option: 802.11 b/g/n with 1 antenna x x

External expansion Integrated micro SD Card Reader expandable to 32-GB x x

Ports

Audio: 3.5-mm headphone/microphone combo jack

●

(supports North American-type headset only)

Micro USB 2.0 (supports charging)

●

Category Description HP 7 Plus

Tablet

HP 7.1

Tablet

Power requirements Supports a 2800-mAh, Li-ion battery (non-removable), USB

charging battery

Supports an HP 5V-2A, USB, AC adapter with duck head DC plug and localized cable plug support

Operating system Preinstalled: Android 4.2.2 (Android 4.3 if possible) x x

Serviceability End user replaceable part:

HP 5V-2A AC adapter

●

USB cable

●

Wired headset

●

2 Chapter 1 Product description

2 External component identification

Item Component Item Component

(1) Micro SD Card Reader slot (6) Front-facing webcam

(2) Microphone (7) Power button

(3) Micro USB port (8) Volume control buttons (2)

Item Component Item Component

(4) Audio-out (headphone)/Audio-in

(microphone) jack

(5) Rear-facing webcam

(9) Speaker

4 Chapter 2 External component identification

3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to then follow the on-screen instructions.

Locating the serial number, product number, and model number

The serial number (1), product name (2), product model (3), and product number (4) of your tablet are located on the bottom edge of the tablet. You may need this information when you travel internationally or when you contact support.

http://partsurfer.hp.com, select your country or region, and

Locating the serial number, product number, and model number

Tablet major components

Item Component Spare part number

(1) Back cover:

For use only on HP 7 Plus Tablet models 762205-001

For use only on HP 7.1 Tablet models 762207-001

(2) Battery, 3.7-V, 2800-mAh, Li-ion (includes cables) 775000-001

(3) Antenna Kit (includes wireless antenna transceiver and cable) 774998-001

(4) Microphone (includes cable) 773135-001

(5) 0.3-MP front-facing webcam (includes cable and double-sided adhesive): 775003-001

(6) Speaker (includes speaker and cables) 775004-001

(7) 2.0-MP rear-facing webcam for use on all tablet models (includes cable) 753193-001

(8) System board equipped with an AllWinner A31S 1.00-GHz quad core processor,

1.0-GB LP-DDR2 system memory and an 8.0-GB Nand flash drive

(9) Power/volume button board (includes cable) 774999-001

(10) Display panel assembly (includes display panel cable and TouchScreen cable):

775001-001

6 Chapter 3 Illustrated parts catalog

Item Component Spare part number

7-in., LCD, TouchScreen IPS display panel assembly for use only on HP 7 Plus

Tablet models

7-in., LCD, TouchScreen TN display panel assembly for use only on HP 7.1

Tablet models

Miscellaneous parts

Component Spare part number

0.3-W, 240-W, 50/60-Hz, 5.0-V, 2-A AC adapter:

For use only on HP 7 Plus Tablet models in Argentina 757042-001

For use on all tablet models in Australia 757043-001

For use only on HP 7.1 Tablet models in Brazil 761437-001

For use on all tablet models in Europe 747779-001

For use only on HP 7 Plus Tablet models in India 757282-001

For use on all tablet models in North America 745229-001

For use on all tablet models in the People's Republic of China 757280-001

775002-001

775010-001

For use on all tablet models in the United Kingdom 747780-001

Tablet:

HP 7 Plus Tablet equipped with a 7-in., LCD, TouchScreen IPS display, an AllWinner A31S 1.00GHz quad core processor, 1.0-GB LP-DDR2 system memory, and an 8.0-GB Nand flash drive

HP 7 Plus Tablet equipped with a 7-in., LCD, TouchScreen IPS display, an AllWinner A31S 1.00GHz quad core processor, 1.0-GB LP-DDR2 system memory, and an 8.0-GB Nand flash drive for use as the Bank of Communication Tablet model

HP 7 Plus Tablet equipped with a 7-in., LCD, TouchScreen IPS display, an AllWinner A31S 1.00GHz quad core processor, 1.0-GB LP-DDR2 system memory, and an 8.0-GB Nand flash drive

HP 7.1 Tablet equipped with a 7-in., LCD, TouchScreen IPS display, an AllWinner A31S 1.00GHz quad core processor, 1.0-GB LP-DDR2 system memory, and an 8.0-GB Nand flash drive

Screw Kit 754941-001

USB extension cable 779120-001

761952-001

775006-001

775005-001

761946-001

775011-001

Miscellaneous parts

+ 30 hidden pages