Hewlett-Packard 7 Plus G2 Tablet 1331, 7 Plus II Tablet 1331 Service manual

HP 7 Plus G2 Tablet

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2014

Document Part Number: 786902-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................... 1

2 External component identification ..................................................................................................................... 2

3 Illustrated parts catalog ..................................................................................................................................... 4

Locating the product number and serial number .................................................................................. 4

Tablet major components ..................................................................................................................... 5

Miscellaneous parts .............................................................................................................................. 6

Sequential part number listing .............................................................................................................. 6

4 Removal and replacement preliminary requirements ....................................................................................... 8

Tools required ...................................................................................................................................... 8

Service considerations ......................................................................................................................... 8

Plastic parts ......................................................................................................................... 8

Cables and connectors ........................................................................................................ 8

Grounding guidelines ........................................................................................................................... 9

Electrostatic discharge damage ........................................................................................... 9

Packaging and transporting guidelines ............................................................. 10

Workstation guidelines ..................................................................... 10

5 Removal and replacement procedures ........................................................................................................... 12

Tablet component replacement procedures ....................................................................................... 12

Back cover .......................................................................................................................................... 12

Battery ................................................................................................................................................ 14

Antenna .............................................................................................................................................. 16

Speaker .............................................................................................................................................. 17

Rear-facing webcam .......................................................................................................................... 19

Microphone ......................................................................................................................................... 20

Connector board ................................................................................................................................. 21

System board ..................................................................................................................................... 22

Front-facing webcam .......................................................................................................................... 24

6 Specifications .................................................................................................................................................. 26

7 Power cord set requirements .......................................................................................................................... 27

Requirements for all countries ............................................................................................................ 27

Requirements for specific countries and regions ............................................................................... 27

8 Recycling ........................................................................................................................................................ 29

Index ................................................................................................................................................................... 30

1 Product description

Category Description

Product Name HP 7 Plus G2 Tablet

Processor Intel® Z2520 1.20-GHz dual core processor

Panel 7.0-in [1024×600], AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive,

auto-rotate [selectable], tempered-glass, backlit, TouchScreen display panel

Memory Supports 1.0-GB DDR

Mass storage Supports 8.0- or 16.0-GB eMMC solid-state drives

Audio and video One microphone

One speaker

2.0-MP, fixed-focus, HD, rear-facing webcamera

0.3-MP, fixed-focus, VGA front-facing webcamera

Sensor Accelerometer

G-sensor

GPS

Wireless networking WLAN: 802.11 b/g/n, Miracast compatible

3G data (GSM): 900-/1800- or 850-/1900-MHz

WCDMA: 900-/2100- or 850-/1900M-Hz)

Bluetooth: 4.0, WAPI

External expansion Integrated micro SD Card Reader expandable to 64-GB

Ports

Power requirements Support for 3100-mAhr, USB charging (non-removable)

Operating system Preinstalled: Android 4.4.2

Serviceability End user replaceable part: AC adapter and USB cable

Audio: headphone/microphone combo jack

●

Micro SD Card Reader

●

Micro USB

●

Support for 5-V / 1-A AC adapter with DC plug and localized cable plug support

2 External component identification

Item Component Item Component

(1) Rear-facing webcam (6) Power button

2 Chapter 2 External component identification

Item Component Item Component

(2) Micro USB 2.0 port (7) Volume control buttons (2)

(3) Audio-out (headphone)/Audio-in

(microphone) jack

(4) Speaker (9) Micro SIM slot

(5) Front-facing webcam (10) Microphone

(8) Micro SD Card Reader slot

3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information

on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Locating the product number and serial number

The tablet product number (1) and serial number (2) are located on the tablet back cover. This information may be needed when travelling internationally or when contacting support.

4 Chapter 3 Illustrated parts catalog

Tablet major components

Item Component Spare part number

(1) Back cover (includes antenna and power/volume button actuator) 790586-001

(2) Speaker (includes cables) 790591-001

(3) Audio jack light pipe

(4) Rear-facing webcam (2.0-MP, fixed-focus, HD; includes cable) 790595-001

(5) Front-facing webcam (0.3-MP, fixed-focus, VGA; includes cable and double-

sided adhesive)

(6) Battery (3100-mAh, USB-charging; includes cable and double-sided adhesive) 790587-001

(7) System board equipped with an Intel Z2520 1.20-GHz dual core processor, a graphics subsystem with UMA

memory, and 1.0-GB of system memory

Equipped with a 16-GB eMMC hard drive 790593-001

Equipped with a 8-GB eMMC hard drive 790592-001

(8) Connector board (includes SD Card reader slot, SIM slot, and cable) 790596-001

(9) Microphone (includes cable) 790597-001

(10) Antenna (included in the Antenna Kit, spare part number 790600-001. Includes the antenna transceiver, cable,

and double-sided adhesive.)

(11) Display panel assembly (7.0-in [1024×600], AG, IPS, LED, multi-touch, wide-viewing

angle, 5-point capacitive, auto-rotate [selectable], tempered-glass, backlit, TouchScreen; includes display panel cable and TouchScreen cable)

790594-001

790589-001

Tablet major components 5

Miscellaneous parts

Component Spare part number

5-V / 1-A AC adapter:

For use in Asia/Pacific countries and regions 791731-004

For use in Europe 791731-009

For use in Latin America 791731-007

For use in North America 791731-008

For use in the United Kingdom 791731-003

Cable Kit 745159-001

HP 7 Plus G2 Tablet equipped with a 7.0-in (1024×600), AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z2520 1.20-GHz dual core processor, a graphics subsystem with UMA memory, and 1.0-GB of system memory

Equipped with a 16-GB eMMC hard drive for use in Europe, the Middle East, and Africa 790616-021

Equipped with a 16-GB eMMC hard drive for use in North America 790616-001

Equipped with a 8-GB eMMC hard drive for use in Europe, the Middle East, and Africa 790601-021

Equipped with a 8-GB eMMC hard drive for use in North America 790601-001

Plastics Kit 790599-001

Rubber Kit (includes rear-facing webcam rubber lens cover) 790598-001

Screw Kit 790590-001

USB extension cable 791929-001

Sequential part number listing

Spare part number Description

790586-001 Back cover (includes antenna and power/volume button actuator)

790587-001 Battery (3100-mAh, USB-charging; includes cable and double-sided adhesive)

790588-001 Cable Kit

790589-001 Display panel assembly (7.0-in [1024×600], AG, IPS, LED, multi-touch, wide-viewing angle, 5-

point capacitive, auto-rotate [selectable], tempered-glass, backlit, TouchScreen; includes display panel cable and TouchScreen cable)

790590-001 Screw Kit

790591-001 Speaker (includes cables)

790592-001 System board equipped with an Intel Z2520 1.20-GHz dual core processor, a graphics subsystem

with UMA memory, 1.0-GB of system memory, and a 8-GB eMMC hard drive

790593-001 System board equipped with an Intel Z2520 1.20-GHz dual core processor, a graphics subsystem

with UMA memory, 1.0-GB of system memory, and a 16-GB eMMC hard drive

790594-001 Front-facing webcam (0.3-MP, fixed-focus, VGA; includes cable and double-sided adhesive)

6 Chapter 3 Illustrated parts catalog

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