Setup and Installation Guide
For use with 350-MHz or greater Intel processor-based servers only
Second Edition (January 1999)
Part Number 179776-002
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
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INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
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Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
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Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq ProLiant 3000 Servers Setup and Installation Guide for use with 350-MHz or greater Intel
processor-based servers only
Second Edition (January 1999)
Part Number 179776-002
Contents
About This Guide
Text Conventions........................................................................................................................ix
Symbols in Text...........................................................................................................................x
Symbols on Equipment................................................................................................................x
General Requirements .............................................................................................................B-1
Appendix C
Internal CD-ROM Drive
Index
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viii About This Guide
About This Guide
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
The power supplies in this computer system produce hazardous energy levels.
The guide is for the person who installs, administers, and repairs servers.
Compaq assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels
WARNING: There is a risk of personal injury from hazardous
energy levels. The installation of options and routine maintenance
and service of this product shall be performed by individuals who
are knowledgeable about the procedures, precautions, and
hazards associated with equipment containing hazardous energy
circuits.
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Text Conventions
This document uses the following conventions to distinguish elements of text:
KeysKeys appear in boldface. A plus sign (+) between two
USER INPUTUser input appears in a different typeface and in
FILENAMESFile names appear in uppercase italics.
ix
keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
These appear in initial capital letters.
Command Names,
Dialog Box Names
COMMANDS,
These always appear in uppercase.
DIRECTORY
NAMES, and DRIVE
NAMES
TypeWhen you are instructed to type information, type the
information without pressing the Enter key.
EnterWhen you are instructed to enter information, type the
information and then press the Enter key.
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x About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
IMPORTANT: Presents clarifying information or specific instructions.
NOTE: Presents commentary, sidelights, or interesting points of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
WARNING: Indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Indicates that failure to follow directions could result
in damage to equipment or loss of information.
Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a
Network Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.
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Rack Stability
xi
Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for injury
exists.
WARNING: To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from electrical
shock, remove all power cords to completely disconnect
power from the system.
WARNING: To reduce the risk of personal injury or damage to
the equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single
rack installations.
■ The racks are coupled together in multiple rack installations.
■ A rack may become unstable if more than one component is
extended for any reason. Extend only one component at a
time.
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xii About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at http://www.compaq.com.
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
For Compaq technical support:
In the United States and Canada, call 1-800-386-2172
For Compaq technical support phone numbers outside the United States and
Canada, visit the Compaq website at:
www.compaq.com
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Performance is maximized with up to two Intel processors, a new system
architecture that improves overall system bandwidth, and up to 4 GB of
registered SDRAM Error Checking and Correction (ECC) memory.
Input/output performance is enhanced by features such as Wide-Ultra SCSI-3
hard drives and an optional Wide Ultra2 SCSI drive cage package.
Compaq ProLiant 3000 servers provide reliability and high-availability
features, including redundant hot-pluggable power supplies, hot-pluggable
Wide-Ultra drives, optional redundant fans, and support for the Smart Array
family of controllers.
System Features
1-1
Processor
The following system features are on all Compaq ProLiant 3000 models, unless
otherwise noted.
■ Support for up to two 400-MHz or greater Intel processors with
corresponding Processor Power Modules, and 512-K cache
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Compaq ProLiant 3000 Server Features
1-2
Cache Memory and System Architecture
■ 512-KB secondary (L2) cache
■ Highly parallel System Architecture with Dual Memory controllers and
dual peer PCI buses
System Memory
■ Supports registered SDRAM, 60-ns or faster, 32-, 64-, 128-, 256-, or
512-MB DIMMs
■ Expandable to 4 GB
■ Supports up to 8 memory DIMM modules, each DIMM socket supporting
one DIMM module. One module is installed or removed at a time.
Expansion Slots
Eight I/O expansion slots:
■ Five dedicated PCI slots
■ Three shared PCI/ISA slots
Expansion Boards
■ Compaq Netelligent 10/100 TX PCI UTP Controller pre-installed in a
PCI slot
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Media Bays
Keyboard
The Compaq ProLiant 3000 server can house up to 12 mass storage devices.
■ Hot-Plug Drives
❏ Seven 1-inch drives or six 1.6-inch drives (Standard)
❏ Eight 1-inch drives or six 1.6-inch drives with optional Duplex
Drive cage
❏ Ten 1-inch Ultra2 drives with optional Ultra2 simplex drive cage
: An Ultra2-compatible array controller must be used with the Ultra2
NOTE
simplex drive cage option. Connecting the Ultra2 simplex drive cage to the
integrated SCSI ports is not supported.
■ Preinstalled IDE CD-ROM drive
■ Two additional half-height drive bays (removable media area)
■ Preinstalled 3 ½”, 1.44-MB diskette drive
1-3
Video
The keyboard connector is hot-pluggable. Any standard keyboard can be
plugged in without powering down the system or causing keyboard errors.
■ Integrated PCI Video Controller provides maximum resolution of
1024 x 768, 256 color, non-interlaced
■ 16 to 16.7 million colors, depending on graphics mode. 1-MB video
SGRAM standard
■ Supports SVGA, VGA, and EGA graphics resolution
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■ Optional RAID support with Smart Array family controllers
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System Management
■ The Server Parameter Tracking utility provides timely server
environment and subsystem information by using a combination of
hardware, firmware, and industry-standard management software.
Information provided by this utility includes fault, performance, and
configuration status.
■ The Server Fault Tolerance feature provides many disk subsystem and
memory system error correction fault-tolerance options.
■ The Rapid Recovery Services provide fast identification and resolution
of complex faults. Highlights of this integrated server management
feature include: Integrated Management Logs, Automatic Server
Recovery- 2 (ASR-2), and Compaq Integrated Remote Console.
■ Integrated Management Display (IMD), optional on tower models,
offers a text-based user interface. The IMD displays and stores key
system events at the server so that critical information is at your
fingertips.
■ Integrated Management Log (IML) provides a detailed log of key
system events. This log is accessible through Compaq Insight Manager,
the Remote Insight board, the Compaq Survey Utility, the Compaq IML
Management Utility, and the IMD.
1-5
ROM
■ Software upgradable firmware, including diagnostics
■ ROMPaq Utility used to upgrade ROM
Fans
■ Standard: Two 120-mm fans and one 92-mm CPU auxiliary fan
■ Optional: Two 120-mm redundant fans
Power Supply
■ Standard: One hot-plug power supply: 500-W at 110V, 700-W at 220V
■ Optional: One hot-plug power supply: 500-W at 110V, 700-W at 220V
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Compaq ProLiant 3000 Server Features
1-6
Warranty
■ Pre-Failure Warranty on processors, memory, hard drives, and power
supplies
■ 3-year next business day parts and labor coverage
Management and Configuration
Tools
Compaq offers an extensive set of features and optional tools to support
effective server management and configuration. These features, described in
detail here, are:
■ SmartStart
■ Fault Tolerance
■ Compaq Insight Manager
■ Automatic Server Recovery-2 (ASR-2)
■ Integrated Management Display (IMD), optional on tower models
■ Integrated Management Log
SmartStart
■ Integrated Remote Console (IRC)
SmartStart is the intelligent way to configure your Compaq server with major
operating system software. SmartStart helps you achieve a well-integrated
server that ensures maximum dependability and supportability. For further
information about configuration, see Chapter 5, “Server Configuration and
Utilities.”
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Disk Drive Fault Tolerance
Disk drive fault tolerance for Compaq servers is covered in more detail in the
CompaqServer Online Reference Guide on the Systems Reference Library
(SRL) CD. The following Redundant Array of Inexpensive Disks (RAID) types
are supported:
■ RAID 0 - no fault tolerance
■ RAID 1 - mirroring
■ RAID 4 - data guarding
■ RAID 5 - distributed data guarding
Compaq Insight Manager
Compaq Insight Manager is an easy-to-use utility for collecting server
information. This information is used by Insight Manager to perform the
following functions:
■ Sends fault condition alerts to a predetermined destination
■ Monitors fault conditions and server performance
1-7
■ Controls server security and configuration
■ Remotely controls servers
■ Initiates rapid recovery services
■ Web browser access for monitoring of management information
In Compaq servers, every hardware subsystem, such as disk storage, system
memory, and system processor, has a robust set of management capabilities.
Compaq Full-Spectrum Fault Management prevents faults before they happen,
keeps the system up and running in the unlikely event of a failure, and delivers
rapid server recovery to normal operation after a fault. See Chapter 5, “Server
Configuration and Utilities,” for more information.
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Compaq ProLiant 3000 Server Features
1-8
Automatic Server Recovery-2 (ASR2)
If there is a critical system failure, Automatic Server Recovery-2 allows you to
restart the server and page a designated system administrator. For more
information, see the Compaq Server Online Reference Guide on the Systems
Reference Library CD (SRL).
Security Features
■ Power-On Password
■ Administrator Password
■ Network Server Mode
■ Diskette Boot Control
■ Power Switch Disable (operating system dependent)
■ Serial/Parallel Interface Control
■ Remote Access Password
Refer to the Compaq Server Online Reference Guide on the Systems Reference
Library (SRL) CD for more information on these security features.
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Compaq Integrated Remote Console
When the Compaq ProLiant 3000 server is equipped with an optional supported
modem, you can perform a wide range of configuration activities using the
standard Compaq Integrated Remote Console (IRC). Some of the IRC features
include:
■ Accessible using ANSI terminal
■ Operates independently of the operating system
■ Provides for remote server reboot
■ Provides access to system configuration
■ Uses out-of-band communication with dedicated management modem
installed in the server
For more information about the IRC, see the Integrated Remote Console UserGuide shipped with the server.
Compaq Integrated Management Display
(Optional on Tower Models)
1-9
The Integrated Management Display (IMD) is an LCD display panel that assists
you in diagnosing and servicing the server without using a keyboard and
monitor.
The features of the Integrated Management Display include:
■ Flexibility - The Integrated Management Display rotates to support both
tower and rack configurations.
■ Manageability - Typical service and administrative information
displayed includes:
❏ POST (Power-On Self-Test) messages
❏ User-defined administrative information
❏ POST and run-time error events
❏ System information
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Compaq ProLiant 3000 Server Features
1-10
■ Ease of Use - The Integrated Management Display provides a 16x4
character display and four button control panel to easily navigate
through menus.
For information about using the IMD, see Chapter 6.
Supported Drive Configurations
Standard server configurations can include as many as seven Smart Array
family controllers. Each Smart Array controller can support two Compaq
ProLiant Storage Systems or one Compaq ProLiant Storage System and up to
ten 1-inch internal, hot-pluggable Ultra2 hard drives with the Ultra2 simplex
drive cage.
A maximum practical SCSI configuration, optimizing performance and storage,
would include the following:
■ One network interface controller (NIC)
■ Seven Smart Array Controllers
■ Fourteen Compaq ProLiant Storage Systems
■ One hundred and five 18-GB drives
This configuration would yield a total storage capacity of 1890 GB.
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Chapter 2
Installation Overview
This chapter presents an overview of the installation and configuration
procedure for Compaq ProLiant 3000 servers. For detailed discussions of rack
installation, hardware option installation, and configuration, see the
corresponding chapters in this guide. Topics in this chapter include:
■ Server Warnings and Precautions - This section presents the
precautions and warnings necessary to ensure safe installation of your
server.
■ Pre-installation Planning - This section discusses the power,
grounding, and temperature requirements of the Compaq ProLiant 3000
server.
■ Installation Procedure - This section is a summary of the steps you
will follow to install your Compaq ProLiant 3000 server.
2-1
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Installation Overview
2-2
Server Warnings and Precautions
WARNING:
To reduce the risk of personal injury from hot
surfaces, allow the hot plug drives and internal system
components to cool before touching.
WARNING:
To reduce the risk of electric shock or damage to
the equipment:
Do not disable the power cord grounding plug. The
■
grounding plug is an important safety feature.
Plug the power cord into a grounded electrical outlet that
■
is easily accessible at all times.
Install the power supply before connecting the power cord
■
to the power supply.
Unplug the power cord before removing the power supply
■
from the server.
If the system has multiple power supplies, disconnect
■
power from the system by unplugging all power cords
from the power supplies
CAUTION:
Protect the server from power fluctuations and
temporary interruptions with a regulating uninterruptible power
supply (UPS). This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the
system in operation during a power failure.
CAUTION:
The Compaq ProLiant Server must always be
operated with the system unit cover on. Proper cooling will not
be achieved if the system unit cover is removed.
IMPORTANT:
Because of the 100 to 120 VAC electrical rating of each
power supply, some local electrical authorities may require either one
15-Ampere circuit for each power supply or one 20-Ampere circuit for
each pair of power supplies.
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Pre-installation Planning
This section discusses the power, grounding, and temperature requirements of
the Compaq ProLiant 3000 server.
Power Requirements
2-3
WARNING:
To reduce the risk of personal injury, fire, or
damage to the equipment, do not overload the AC supply
branch circuit that provides power to the server. Consult the
electrical authority having jurisdiction over your facility wiring
and installation requirements.
■ The power load needs to be balanced between available AC supply
branch circuits.
■ The overall system AC current load must not exceed 80 percent of the
branch circuit AC current rating.
■ If power strips are used, the load should not exceed 80 percent of the
power strip's marked electrical current rating.
The installation of this equipment shall be in accordance with Local/Regional
electrical regulations governing the installation of Information Technology
Equipment by licensed electricians. This equipment is designed to operate in
installations covered by the National Electric Code (ANSI/NFPA 70, 1993) and
the code for Protection of Electronic Computer/Data Processing Equipment
(NFPA-75, 1992).
This product is also designed for IT power system with Phase to Phase voltage
230 V.
For electrical power ratings on options, refer to the product's rating label or user
documentation supplied with that option.
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Installation Overview
2-4
Grounding
For proper operation and safety, this equipment is required to be properly
grounded in accordance with NFPA 70-1993, Article 250. All power
distribution devices, branch wiring, and receptacles must be "Listed" grounding
type devices.
When using power strips for electrical distribution, ensure that ground integrity
is maintained for each connection made. Plug each component into a reliably
grounded outlet.
Server Temperature Requirements
To ensure continued safe and reliable operation of the equipment, locate the
system in a well-ventilated, climate-controlled environment.
The Compaq Maximum Recommended Ambient Operating Temperature
(TMRA) for most server products is 35°C (95°F). Therefore, the temperature in
the room where the rack is located should not exceed 35°C (95°F).
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Installation Procedure
There are two installation procedures presented in the following paragraphs.
Each procedure is a summary of the steps you will follow to install your
Compaq ProLiant 3000 server. The procedure you will use depends on whether
you are installing a rack-mount model or a tower model server. Detailed
instructions for each of the numbered steps are included in later chapters of this
guide.
Installing a Rack-Mount Model
1. Select an appropriate site for your rack.
2. Make sure that stabilizer feet are installed on the rack.
3. Unpack the server.
4. Unpack the rack mounting hardware.
5. Install any hardware options in the server. See Chapter 4 and the options
kits for detailed instructions.
6. To make the server lighter and more manageable, do not install SCSI
drives in the server until after you load the server into the rack. You may
also lighten the server by removing the power supplies and reinstalling
them after you have mounted the server in the rack.
2-5
7. Set switches: processor board switches, system board switches, and
SCSI ID settings. Refer to the ProLiant 3000 Hardware Installation andConfiguration poster.
8. Attach rack mounting hardware to the rack and to the server. See
Chapter 3 for detailed instructions.
9. Slide the server into the rack. See Chapter 3.
10. Attach the cable management arm to the cable management arm bracket.
See Chapter 3.
11. Attach the optional cable support to the back of the rack. The cable
support is needed only if you are routing cables from one side of the
rack to the other. See Chapter 3.
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Installation Overview
2-6
12. Connect cables: keyboard, mouse, monitor, network, and power cables.
13. Turn on the computer and insert the SmartStart and Support Software
CD to configure and manage the server. When the server boots from the
SmartStart program, it automatically starts the System Configuration
Utility. See Chapter 5 for detailed information.
14. Register your server.
For complete details on the SmartStart program, read the SmartStart installation
card included in your SmartStart package.
After the SmartStart program has finished configuring your system, you have
completed the installation of your new Compaq server.
Installing a Tower Model
1. Unpack the server.
2. Install any hardware options in the server. See Chapter 4 and the options
kits for detailed instructions.
3. Set system board switches. Refer to Hardware Installation andConfiguration poster.
4. Connect cables: keyboard, mouse, monitor, network, and power cables.
5. Turn on the computer and insert the SmartStart and Support Software
CD to configure and manage the server. When the server boots from the
SmartStart program, it automatically starts the System Configuration
Utility. See Chapter 5 for detailed information.
6. Register your server.
For complete details on the SmartStart program, read the SmartStart installation
card included in your SmartStart package.
After the SmartStart program has finished configuring your system, installation
of your new Compaq server is complete.
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Chapter 3
Rack-Mountable Server
Installation
This chapter covers the following information:
■ How to attach the mounting hardware to the server and to the rack
■ How to install the server into the rack
You may choose the optional installation service from Compaq to install your
rack products. See “Optional Installation Service” at the end of this chapter.
The Compaq Installing Rack Products CD is included with your server. The
Rack Builder Configuration and the Rack Information Library can be found on
the web on the Compaq website at
CD Kit, part number 298721-001, ships with all Compaq racks and can be
ordered through a Compaq authorized reseller. A summary of the content of
each CD follows:
■ Rack Builder Configuration Tool CD
This CD allows you simulate potential Compaq Rack configurations
based on your input. Rack Builder provides the information such as:
www.compaq.com
3-1
. The entire Rack Resource
❏ Graphical preview of properly configured racks
❏ Site planning data, including power requirements, cooling
mandates, and physical specifications
❏ Ordering information, including required components, part
numbers, and appropriate quantities
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File Name: D-CH03.DOC Last Saved On: 1/12/99 1:24 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Rack-Mountable Server Installation
3-2
■ Installing Rack Products CD
This set contains several CDs, which give a visual overview of
operations required to configure a Compaq rack with rack-mountable
components. This CD covers key configuration steps such as:
❏ Site planning
❏ Installation of rack-mountable servers and rack options
❏ Cabling
❏ Coupling multiple racks together
■ Rack Information Library CD
This CD allows you to view, search, and print documentation for
Compaq racks and rack options. It also assists in the setup and
optimization of your new Compaq rack to best fit the needs of your
environment.
For use with 350-MHz or greater Intel processor-based servers only
Writer: Cheri Stewart Project: Compaq ProLiant 3000 Servers Setup and Installation Guide Comments: 179776-002
File Name: D-CH03.DOC Last Saved On: 1/12/99 1:24 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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