HP 10 Plus 2201 Tablet and HP 10
2101 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2014
Document Part Number: 778902-001
Product notice
This guide describes features that are
common to most models. Some features may
not be available on your tablet.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.
For any further information or to request a
full refund of the tablet, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 3
3 Illustrated parts catalog .................................................................................................... 4
Locating the tablet part number and serial number ....................................................................... 4
Tablet major components .......................................................................................................... 5
Miscellaneous parts .................................................................................................................. 7
Sequential part number listing .................................................................................................... 8
4 Removal and replacement preliminary requirements ...................................................... 10
Tools required ....................................................................................................................... 10
Service considerations ............................................................................................................ 10
Plastic parts ............................................................................................................ 10
Cables and connectors ............................................................................................ 10
Drive handling ........................................................................................................ 11
Grounding guidelines ............................................................................................................. 11
Electrostatic discharge damage ................................................................................. 11
Packaging and transporting guidelines ....................................................... 13
Workstation guidelines .............................................................. 13
Equipment guidelines ................................................................. 14
5 Removal and replacement procedures ............................................................................ 15
Back cover ............................................................................................................................ 15
Battery .................................................................................................................................. 16
Speakers ............................................................................................................................... 18
Wifi antenna ......................................................................................................................... 19
GPS antenna ......................................................................................................................... 21
Rear-facing webcam ............................................................................................................... 23
Front-facing webcam .............................................................................................................. 25
Microphone .......................................................................................................................... 28
v
Display panel cable ............................................................................................................... 29
System board ........................................................................................................................ 32
6 Power cord set requirements .......................................................................................... 36
Requirements for all countries .................................................................................................. 36
Requirements for specific countries and regions ......................................................................... 36
7 Recycling ........................................................................................................................ 38
Index ................................................................................................................................. 39
vi
1 Product description
Category Description HP 10 Plus 2201
Tablet
Product Name HP 10 Plus 2201 Tablet ×
HP 10 2101 Tablet ×
Chipset/processor Allwinner A31 ARM Cortex-A7 quad core 1.0-
GHz processor
Graphics Mali400 MP2 × ×
Panel 10.1-in, 1920×1200, full high-definition
(FHD), antiglare, 10-point MultiTouch,
diagonal capacitive, wide-viewing angle,
auto-rotate (selectable), tempered glass, lightemitting diode (LED) backlight, display panel
10.1-in, 1280×800, in-plane switching (IPS),
antiglare, 10-point MultiTouch, diagonal
capacitive, wide-viewing angle, auto-rotate
(selectable), tempered glass, light-emitting
diode (LED) backlight, display panel
Memory Supports 2 GB, DDR3L, 1600-MHz system
memory, integrated onto system board
Supports 1 GB, DDR3L, 1600-MHz system
memory, integrated onto system board
××
×
×
×
×
HP 10 2101
Tablet
Storage Supports 16 GB eMMC storage, integrated
onto system board
Supports external Micro SD up to 32 GB
Audio and video 2.0-MP, fixed-focus, VGA, front-
facing webcam
5.0-MP, HDR auto-focus, HD, rearfacing webcam
One microphone
Integrated stereo speakers (2)
××
××
1
Category Description HP 10 Plus 2201
Tablet
HP 10 2101
Tablet
Sensors
Wireless WLAN: 802.11 b/g/n, Miracast-compatible × ×
Ports
Power requirements Supports a 2-cell, 7700-mAh, USB-
Operating system Preinstalled: Android 4.4.2 × ×
Serviceability End user replaceable parts: AC adapter
Accelerometer
●
G-sensor
●
GPS
●
Micro USB 2.0 with OTG support
●
Micro SD Card Reader slot
●
Micro SIM slot
●
Audio jack: 3.5-mm with microphone
●
HDMI port
●
charging battery
Supports a 5-V/3-A USB cable AC adapter
and USB cable
××
××
××
××
2 Chapter 1 Product description
2 External component identification
Item Component Item Component
(1) Power button (6) Micro USB port
(2) Volume control buttons (7) Micro HDMI port
(3) Microphone (8) Micro SD Card Reader slot
(4) Front-facing webcam (9) Speakers
(5) Audio-out (headphone)/Audio-in
(microphone) jack
3
3 Illustrated parts catalog
Locating the tablet part number and serial number
The tablet part number (1) and serial number (2) are located on the tablet back cover. This information
may be needed when travelling internationally or when contacting support.
4 Chapter 3 Illustrated parts catalog
Tablet major components
Item Component Spare part number
(1) Back cover (includes rear-facing webcam lens) 782396-001
(2) Speaker Kit (includes left and right speakers and cables) 784328-001
Antenna Kit, includes: 784327-001
(3) Wifi antenna cable and transceiver (includes double-sided adhesive)
(4) GPS antenna cable and transceiver (includes double-sided adhesive)
(5) 5.0-MP, HDR auto-focus, HD rear-facing webcam (includes cable and
double-sided adhesive)
(6) 2.0-MP, fixed-focus, HD front-facing webcam (includes cable and double-
sided adhesive)
(7) Microphone (includes cable and double-sided adhesive) 756038-001
(8) Battery, 2-cell, 7700-mAh, USB-charging (includes cable and double-sided
adhesive)
(9) I/O bracket 784324-001
(10) Display panel cable:
For use only on HP 10 Plus 2201 Tablet models 782650-001
For use only on HP 10 2101 Tablet models 782647-001
782649-001
782648-001
784326-001
(11) System board equipped 16-GB eMMC system storage
Tablet major components
5
Item Component Spare part number
Equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor, and
2.0-GB of system memory for use only on HP 10 Plus 2201 Tablet models
Equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor, and
2.0-GB of system memory for use on all tablet models
Equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor, and
1.0-GB of system memory for use only on HP 10 2101 Tablet models
(12) Display panel assembly (includes TouchScreen cable):
10.1-in, 1920×1200, FHD, antiglare, 10-point MultiTouch, diagonal capacitive,
wide-viewing angle, auto-rotate (selectable), tempered glass, LED backlight, display
panel assembly for use only on HP 10 Plus 2201 Tablet models
10.1-in, 1280×800, IPS, antiglare, 10-point MultiTouch, diagonal capacitive, wideviewing angle, auto-rotate (selectable), tempered glass, LED backlight, display panel
assembly for use only on HP 10 2101 Tablet models
791104-001
784330-001
791103-001
782399-001
782397-001
6 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Component Spare part number
5-V/3-A AC adapter:
For use in Argentina on all tablet models 757042-001
For use in Australia on all tablet models 757043-001
For use in the People's Republic of China on all tablet models 757280-001
For use in Europe only on HP 10 Plus 2201 Tablet models 747779-001
For use in India on all tablet models 757282-001
For use in North America on all tablet models 745229-001
For use in the United Kingdom on all tablet models 747780-001
Tablet:
HP 10 Plus 2201 Tablet equipped with a 10.1-in, 1920×1200, FHD, antiglare, 10-point
MultiTouch, diagonal capacitive, wide-viewing angle, auto-rotate (selectable), tempered glass,
LED backlight, display panel; an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor;
2.0-GB of system memory, 16-GB eMMC system storage, and a 1-cell, 7700-mAh, lithiumpolymer, USB-charging battery
HP 10 2101 Tablet equipped with a 10.1-in, 1280×800, IPS, antiglare, 10-point MultiTouch,
diagonal capacitive, wide-viewing angle, auto-rotate (selectable), tempered glass, LED backlight,
display panel; an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor; 1.0-GB of
system memory, 16-GB eMMC system storage, and a 1-cell, 7700-mAh, lithium-polymer, USBcharging battery
Screw Kit 784325-001
USB extension cable 745230-001
780486-001
780485-001
Miscellaneous parts
7
Sequential part number listing
Spare part number Description
745229-001 5-V/3-A AC adapter for use in North America on all tablet models
745230-001 USB extension cable
747779-001 5-V/3-A AC adapter for use in Europe only on HP 10 Plus 2201 Tablet models
747780-001 5-V/3-A AC adapter for use in the United Kingdom on all tablet models
756038-001 Microphone
757042-001 5-V/3-A AC adapter for use in Argentina on all tablet models
757043-001 5-V/3-A AC adapter for use in Australia on all tablet models
757280-001 5-V/3-A AC adapter for use in the People's Republic of China on all tablet models
757282-001 5-V/3-A AC adapter for use in India on all tablet models
780485-001 HP 10 2101 Tablet equipped with a 10.1-in, 1280×800, IPS, antiglare, 10-point MultiTouch,
diagonal capacitive, wide-viewing angle, auto-rotate (selectable), tempered glass, LED backlight,
display panel; an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor; 1.0-GB of system
memory, 16-GB eMMC system storage, and a 1-cell, 7700-mAh, lithium-polymer, USBcharging battery
780486-001 HP 10 Plus 2201 Tablet equipped with a 10.1-in, 1920×1200, FHD, antiglare, 10-point
MultiTouch, diagonal capacitive, wide-viewing angle, auto-rotate (selectable), tempered glass, LED
backlight, display panel; an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor; 2.0GB of system memory, 16-GB eMMC system storage, and a 1-cell, 7700-mAh, lithium-polymer,
USB-charging battery
782396-001 Back cover (includes rear-facing webcam lens)
782397-001 10.1-in, 1280×800, IPS, antiglare, 10-point MultiTouch, diagonal capacitive, wide-viewing
angle, auto-rotate (selectable), tempered glass, LED backlight, display panel assembly for use only
on HP 10 2101 Tablet models (includes TouchScreen cable)
782399-001 10.1-in, 1920×1200, FHD, antiglare, 10-point MultiTouch, diagonal capacitive, wide-viewing
angle, auto-rotate (selectable), tempered glass, LED backlight, display panel assembly for use only
on HP 10 Plus 2201 Tablet models (includes TouchScreen cable)
782647-001 Display panel cable for use only on HP 10 2101 Tablet models
782648-001 2.0-MP, fixed-focus, HD front-facing webcam (includes cable and double-sided adhesive)
782649-001 5.0-MP, HDR auto-focus, HD rear-facing webcam (includes cable and double-sided adhesive)
782650-001 Display panel cable for use only on HP 10 Plus 2201 Tablet models
784324-001 I/O bracket
784325-001 Screw Kit
784326-001 Battery, 2-cell, 7700-mAh, USB-charging (includes cable and double-sided adhesive)
784327-001 Antenna Kit (includes GPS antenna cable and transceiver and Wifi antenna cable and transceiver)
784328-001 Speaker Kit (includes left and right speakers and cables)
8 Chapter 3 Illustrated parts catalog
Spare part number Description
784330-001 System board equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor,
2.0-GB of system memory, and 16-GB eMMC system storage for use on all tablet models
791103-001 System board equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor,
1.0-GB of system memory, and 16-GB eMMC system storage for use only on HP 10 2101
Tablet models
791104-001 System board equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor,
2.0-GB of system memory, and 16-GB eMMC system storage for use only on HP 10 Plus 2201
Tablet models
Sequential part number listing
9
4 Removal and replacement
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screw driver
●
Magnetic screw driver
●
Phillips P0 screw driver
●
Phillips P00 screw driver
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the tablet, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the tablet.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
10 Chapter 4 Removal and replacement preliminary requirements
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the tablet, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a drive, shut down the tablet. If you are unsure whether the tablet is off or
in Hibernation, turn the tablet on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a drive, place it in a static-proof bag.
Avoid exposing a drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
Grounding guidelines
11
CAUTION: To prevent damage to the tablet when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of a bench worker 6,000 V 800 V 400 V
Removing DIPS from a plastic tube 2,000 V 700 V 400 V
Removing DIPS from a vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in a foam-lined box 21,000 V 11,000 V 5,000 V
12 Chapter 4 Removal and replacement preliminary requirements
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or non-
●
conductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screw drivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
●
safe materials.
Keep the work area free of non-conductive materials, such as ordinary plastic assembly aids
●
and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
Grounding guidelines
13
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Non-conductive foam
●
Conductive countertop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Non-conductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
14 Chapter 4 Removal and replacement preliminary requirements
5 Removal and replacement
procedures
CAUTION: Tablet components described in this chapter should only be accessed by an authorized
service provider. Accessing these components can damage the tablet or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for the tablet/keyboard, go to
and then follow the on-screen instructions.
There are as many as 10 screws that must be removed, replaced, and/or loosened when servicing
the tablet. Make special note of each screw size and location during removal and replacement.
http://partsurfer.hp.com, select the country or region,
Back cover
Description Spare part number
Back cover (includes rear-facing webcam lens) 782396-001
Before disassembling the tablet, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
Remove the back cover:
CAUTION: Before positioning the tablet with display panel facing down, make sure the work surface
is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in
damage to the display panel.
1. Position the tablet with the display panel facing down and the micro USB power connector
toward you.
2. Use a case utility tool (1) or similar thin, plastic tool to separate the back cover from
the display panel assembly.
Back cover
15
3. Swing the back cover (2) up and back until it completely separates from
the display panel assembly.
4. Remove the back cover (3).
Reverse this procedure to install the back cover.
Battery
Description Spare part number
Battery, 2-cell, 7700-mAh, USB-charging (includes cable and double-sided adhesive) 784326-001
Before removing the battery, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a
replacement battery provided by HP, or a compatible battery purchased from HP.
and then shut it down through the operating system.
Back cover on page 15).
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of
information. To prevent loss of information, save your work or shut down the tablet through
the operating system before removing the battery.
16 Chapter 5 Removal and replacement procedures
Remove the battery:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
2. Release the tape (1) that secures the speaker and antenna cables to the battery.
3. Pull the battery adhesive release tabs (2) as far as they will go.
4. Remove the battery (3).
Battery
17
Reverse this procedure to install the battery.
Speakers
Description Spare part number
Speaker Kit (includes left and right speakers and cables) 784328-001
Before removing the speakers, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Remove the speakers:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
Back cover on page 15).
2. Unsolder the left speaker cables (1) from the contact points on the system board.
18 Chapter 5 Removal and replacement procedures
3. Unsolder the right speaker cables (2) from the contact points on the system board.
NOTE: When installing the speakers, the right speaker red cable and the left speaker white
cable should be soldered to the system board “positive” terminals. The right and left speaker black
cables should be soldered to the system board “negative” terminals.
4. Release the tape (3) that secures the speaker cables to the battery.
5. Remove the four Phillips PM1.6×4.1 screws (4) that secure the speakers to
the display panel assembly.
6. Remove the speakers (5).
Reverse this procedure to install the speakers.
Wifi antenna
NOTE: The Wifi antenna is included in the Antenna Kit, spare part number 784327-001.
Before removing the Wifi antenna, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 15).
Wifi antenna
19
Remove the Wifi antenna:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
2. Unsolder the Wifi antenna cable (1) from the contact point on the system board.
3. Release the tape (2) that secures the Wifi antenna cable to the battery.
20 Chapter 5 Removal and replacement procedures
4. Detach the Wifi antenna transceiver (3) from the display panel assembly. (The Wifi antenna
transceiver is attached to the display panel assembly with double-sided adhesive.)
5. Remove the Wifi antenna cable and transceiver.
Reverse this procedure to install the Wifi antenna.
GPS antenna
NOTE: The GPS antenna is included in the Antenna Kit, spare part number 784327-001.
Before removing the GPS antenna, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 15).
GPS antenna
21
Remove the GPS antenna:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
2. Unsolder the GPS antenna cable (1) from the contact point on the system board.
3. Release the tape (2) that secures the GPS antenna cable to the battery.
22 Chapter 5 Removal and replacement procedures
4. Detach the GPS antenna transceiver (3) from the display panel assembly. (The GPS antenna
transceiver is attached to the display panel assembly with double-sided adhesive.)
5. Remove the GPS antenna cable and transceiver.
Reverse this procedure to install the GPS antenna.
Rear-facing webcam
Description Spare part number
5.0-MP, HDR auto-focus, HD rear-facing webcam (includes cable and double-sided adhesive) 782649-001
Before removing the rear-facing webcam, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 15).
Rear-facing webcam
23
Remove the rear-facing webcam:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
2. Release the zero insertion force (ZIF) connector (1) to which the rear-facing webcam cable is
attached, and then disconnect the rear-facing webcam cable from the system board.
24 Chapter 5 Removal and replacement procedures
3. Detach the rear-facing webcam (2) from the display panel assembly. (The rear-facing webcam is
attached to the display panel assembly with double-sided adhesive.)
4. Remove the rear-facing webcam and cable.
Reverse this procedure to install the rear-facing webcam.
Front-facing webcam
Description Spare part number
2.0-MP, fixed-focus, HD front-facing webcam (includes cable and double-sided adhesive) 782648-001
Before removing the front-facing webcam, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 15).
Front-facing webcam
25
Remove the front-facing webcam:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
2. Release the ZIF connector (1) to which the front-facing webcam cable is attached, and then
disconnect the front-facing webcam cable from the system board.
26 Chapter 5 Removal and replacement procedures
3. Detach the front-facing webcam (2) from the display panel assembly. (The front-facing webcam is
attached to the display panel assembly with double-sided adhesive.)
4. Remove the front-facing webcam and cable.
Reverse this procedure to install the front-facing webcam.
Front-facing webcam
27
Microphone
Description Spare part number
Microphone (includes cable and double-sided adhesive) 756038-001
Before removing the microphone, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Remove the microphone:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
Back cover on page 15).
2. Unsolder the microphone cables (1) from the contact points on the system board.
NOTE: When installing the microphone, the red microphone cable should be soldered to the
system board “positive” terminal. The black microphone cable should be soldered to the system
board “negative” terminal.
28 Chapter 5 Removal and replacement procedures
3. Detach the microphone (2) from the display panel assembly. (The microphone is attached to
the display panel assembly with double-sided adhesive.)
4. Remove the microphone and cable.
Reverse this procedure to install the microphone.
Display panel cable
Description Spare part number
For use only on HP 10 Plus 2201 Tablet models 782650-001
For use only on HP 10 2101 Tablet models 782647-001
Before removing the display panel cable, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 15).
Display panel cable
29
Remove the display panel cable:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
NOTE: Steps 2 and 3 apply to HP 10 Plus 2201 Tablet models. See steps 4 and 5 for display
panel cable removal instructions for and HP 10 2101 Tablet models.
2. Release the system board ZIF connector (1) to which the display panel cable is attached, and then
disconnect the display panel cable from the system board.
3. Release the display panel assembly ZIF connector (2) to which the display panel cable is
attached, and then disconnect the display panel cable from the display panel assembly.
30 Chapter 5 Removal and replacement procedures
4. Remove the display panel cable (3).
NOTE: Steps 4 and 5 apply to HP 10 2101 Tablet models. See steps 2 and 3 for display panel
cable removal instructions for HP 10 Plus 2201 Tablet models.
5. Release the system board ZIF connector (1) to which the display panel cable is attached, and then
disconnect the display panel cable from the system board.
6. Release the display panel assembly ZIF connector (2) to which the display panel cable is
attached, and then disconnect the display panel cable from the display panel assembly.
7. Remove the display panel cable (3).
Reverse this procedure to install the display panel cable.
Display panel cable
31
System board
Description Spare part number
System board equipped 16-GB eMMC system storage
Equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor, and 2.0-GB of
system memory for use only on HP 10 Plus 2201 Tablet models
Equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor, and 2.0-GB of
system memory for use on all tablet models
Equipped with an Allwinner A31 ARM Cortex-A7 quad core 1.0-GHz processor, and 1.0-GB of
system memory for use only on HP 10 2101 Tablet models
791104-001
784330-001
791103-001
Before removing the system board, follow these steps:
1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on,
and then shut it down through the operating system.
2. Disconnect the power from the tablet by unplugging the power cord from the tablet.
3. Disconnect all external devices from the tablet.
4. Remove the back cover (see
Back cover on page 15).
32 Chapter 5 Removal and replacement procedures
Remove the system board:
1. Unsolder the battery cables from the system board in the following sequence:
(1) Black battery cable
(2) White battery cable
(3) Red battery cable
2. Disconnect the rear-facing webcam cable (1) from the system board.
3. Disconnect the front-facing webcam cable (2) from the system board.
4. Unsolder the microphone cables (3) from the contact points on the system board.
5. Unsolder the GPS antenna cable (4) from the contact point on the system board.
System board
33
6. Unsolder the Wifi antenna cable (5) from the contact point on the system board.
7. Unsolder the left speaker cables (1) from the contact points on the system board.
8. Unsolder the right speaker cables (2) from the contact points on the system board.
9. Release the system board ZIF connector (3) (varying by tablet model) to which the display panel
cable is attached, and then disconnect the display panel cable from the system board.
10. Release the system board ZIF connector (4) to which the TouchScreen cable is attached, and then
disconnect the TouchScreen cable from the system board.
11. Remove the six Phillips PM1.6×4.1 screws (1) that secure the system board to
the display panel assembly.
34 Chapter 5 Removal and replacement procedures
12. Remove the I/O bracket (2).
The I/O bracket is available using spare part number 784324-001.
13. Remove the system board (3).
Reverse this procedure to install the system board.
System board
35
6 Power cord set requirements
The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the tablet meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the tablet is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
●
evaluation in the country or region where the power cord set will be used.
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
●
rating of 125 or 250 V AC, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
●
Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet.
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
36 Chapter 6 Power cord set requirements
Country/region Accredited agency Applicable note number
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
The People's Republic of China COC 5
South Korea EK 4
Sweden CEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
The United Kingdom BSI 1
The United States UL 2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries and regions
37
7Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose
of the battery in general household waste. Follow the local laws and regulations in your area for
battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, see the HP Web site at
http://www.hp.com/recycle.
38 Chapter 7 Recycling
Index
A
AC adapter, spare part numbers
7, 8
antenna
removal 19, 21
spare part number 5, 8, 19,
21
Antenna Kit, spare part number
5, 8, 19, 21
audio, product description 1
audio-in jack 3
audio-out jack 3
B
back cover
removal 15
spare part number 5, 8, 15
battery
removal 16
spare part number 5, 8, 16
buttons
power 3
volume control 3
C
cables, service considerations 10
chipset, product description 1
connectors, service
considerations 10
D
display panel assembly, spare part
numbers 6, 8
display panel cable
removal 29
spare part numbers 5, 8, 29
display panel, product
description 1
drives
precautions 11
preventing damage 11
E
electrostatic discharge 11
equipment guidelines 14
F
front-facing webcam
location 3
removal 25
spare part number 5, 8, 25
G
GPS antenna
removal 21
spare part number 5, 8, 21
graphics, product description 1
grounding guidelines 11
guidelines
equipment 14
grounding 11
packaging 13
transporting 13
workstation 13
H
HDMI port 3
headphone jack 3
I
I/O bracket
removal 35
spare part number 5, 8, 35
J
jacks
audio-in 3
audio-out 3
headphone 3
microphone 3
M
memory, product description 1
microphone
location 3
product description 1
removal 28
spare part number 5, 8, 28
microphone jack 3
model name 1
O
operating system, product
description 2
P
packaging guidelines 13
plastic parts, service
considerations 10
ports
HDMI 3
product description 2
USB 3
power button 3
power cord, set requirements 36
power requirements, product
description 2
processor, product description 1
product description
audio 1
chipset 1
display panel 1
graphics 1
memory 1
microphone 1
operating system 2
Index
39
ports 2
power requirements 2
processors 1
product name 1
sensors 2
serviceability 2
storage 1
video 1
wireless 2
product name 1
R
rear-facing webcam
removal 23
spare part number 5, 8, 23
S
Screw Kit, spare part number 7, 8
SD Card Reader slot 3
sensors, product description 2
service considerations
cables 10
connectors 10
plastic parts 10
serviceability, product description
2
Speaker Kit, spare part number 5,
8, 18
speakers
location 3
removal 18
spare part number 5, 8, 18
storage, product description 1
system board
removal 32
spare part numbers 5, 9, 32
W
webcam
removal 23, 25
spare part numbers 5, 8, 23,
25
Wifi antenna
removal 19
spare part number 5, 8, 19
wireless, product description 2
workstation guidelines 13
T
tablet
major components 5
spare part numbers 7, 8
transporting guidelines 13
U
USB extension cable, spare part
number 7, 8
USB port 3
V
video, product description 1
volume control button 3
40 Index
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