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Table of contents
1 Printer basics
Quick access to more information .............................................................................................2
Web links for drivers, software, and support ......................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2
Availability of support and service .........................................................................................110
HP Care Pack™ Services and Service Agreements ......................................................110
Guidelines for repacking the printer ......................................................................................111
How to contact HP ................................................................................................................112
Index
viENWW
1
Printer basics
This chapter provides information on the following topics:
●
Quick access to more information
●
Printer configurations
●
Walkaround
●
Printer control panel
●
Media paths
●
Printer software
●
Printer media considerations
ENWW1
Quick access to more information
The following sections provide resources for additional information about the
HP LaserJet 1020 series printer.
NOTE
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
Web links for drivers, software, and support
If you need to contact HP for service or support, use one of the following links.
HP LaserJet 1022 printer
●In the United States, see http://www.hp.com/support/lj1022/.
●In other countries/regions, see http://www.hp.com/.
User guide links
●Walkaround (location of printer components)
Changing the print cartridge
●
Problem solving
●
Ordering supplies
●
Where to look for more information
●CD user guide: Detailed information on using and troubleshooting the printer. Available
on the CD-ROM that came with the printer.
●Online Help: Information on printer options that are available from within printer drivers.
To view a Help file, access the online Help through the printer driver.
●HTML (online) user guide: Detailed information on using and troubleshooting the
printer. Available at http://www.hp.com/support/lj1022/. Once connected, select Manuals.
2Chapter 1 Printer basicsENWW
Printer configurations
Below are the standard configurations for the HP LaserJet 1022, 1022n, and 1022nw printers.
HP LaserJet 1022 printer
●18 pages per minute (ppm) A4 media and 19 ppm for letter media
●First page out in as few as 8 seconds
●ProRes 1200 print quality setting that provides fine-line detail at 1200 x 1200 dots per
inch (dpi)
●250-sheet main input tray
●Priority feed slot
●100-sheet output capacity
●EconoMode (saves toner)
●Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different
media than rest of the document
●8 MB RAM
●2,000-page print cartridge
NOTE
NOTE
●Host-based printer drivers
●USB 2.0 High Speed
●Power switch
●26 PCL fonts
HP LaserJet 1022n printer
The HP LaserJet 1022n printer includes an internal network port.
For more information about printer drivers, see http://www.hp.com/support/lj1022/.
HP LaserJet 1022nw printer
The HP LaserJet 1022nw printer includes all of the features of the HP LaserJet 1022n
printer with the addition of integrated 802.11b/g wireless connectivity.
For more information about this product, see the HP LaserJet 1022nw Wireless User Guide.
ENWWPrinter configurations3
Walkaround
The following illustrations identify the components of the HP LaserJet 1022, 1022n, and
1022nw printers.
1
Output bin
2Input tray cover
3
250-sheet main input tray
4
Priority feed slot
5
Output media support
6
Print cartridge door
7
C
ANCEL
button
8
G
O
button
9Go light
10
Ready light
11
Attention light
12
Wireless light (HP LaserJet 1022nw printer only)
1
Internal network port (HP LaserJet 1022n and HP LaserJet 1022nw printers only)
2
USB port
3
Power receptacle
4
On/off switch
4Chapter 1 Printer basicsENWW
Printer control panel
The printer control panel is composed of three lights and two buttons. The
HP LaserJet 1022nw printer has an additional light at the top of the control panel. These
lights produce patterns that identify your printer's status.
1C
ANCEL
button: To cancel the print job that is currently printing, press the C
2G
O
button: To print a Demo page or to continue printing while in manual feed mode, press and
release the G
3Go light: Indicates that the printer is receiving data when flashing.
4Ready light: Indicates that the printer is ready to print.
5Attention light: Indicates that the printer media input trays are empty, the print cartridge door is
open, the print cartridge is missing, or other errors. See
information.
6Wireless light: (HP LaserJet 1022nw printer only) When the Wireless light is on solid, a wireless
connection has been established. When the Wireless light is off, wireless operation is disabled.
When the Wireless light is flashing, the printer is trying to establish a wireless connection.
ANCEL
button.
O
button. To print a Configuration page, press and hold the GO button for 5 seconds.
Printer information pages for more
NOTE
See Status light patterns for a description of the light patterns.
ENWWPrinter control panel5
Media paths
The following sections describe the input trays and output bin.
Priority feed slot
You should use the priority feed slot when feeding one sheet of paper, envelope, postcard,
label, or transparency. You can also use the priority feed slot to print the first page on
different media than the rest of the document.
Media guides ensure that the media is correctly fed into the printer and that the print is not
skewed (crooked on the media). When loading media, adjust the media guides to match the
width of the media that you are using.
See Choosing paper and other media for more information about media types.
Main input tray
The main input tray, accessed from the front of the printer, holds up to 250 sheets of 20-lb
paper or other media. For information about media specifications, see
ratings.
Media guides ensure the media is correctly fed into the printer and the print is not skewed
(crooked on the media). The main input tray has both side and front media guides. When
loading media, adjust the media guides to match the length and width of the media that you
are using.
Printer capacities and
6Chapter 1 Printer basicsENWW
Output bin
The output bin is located on the top of the printer. Printed media is collected here in the
correct sequence. The output media support provides improved stacking for large print jobs.
ENWWMedia paths7
Printer software
The following sections describe the supported operating systems and the software that are
provided with the HP LaserJet 1022, 1022n, and 1022nw printers.
NOTE
Not all software is available in all languages.
Supported operating systems
The printer comes with software for the following operating systems:
●Windows XP
●Windows 2000
●Windows ME
●Windows 98 Second Edition (SE)
●Windows Server 2003
For more information about upgrading from Windows 2000 Server to Windows
Server 2003, go to http://www.microsoft.com/.
For more information about Windows Server 2003 Point and Print, go to
http://www.microsoft.com/.
For more information about Windows Server 2003 Terminal Services and Printing, go to
http://www.microsoft.com/.
●Mac OS X v10.2 and later
NOTE
Printer software for Windows computers
The following sections provide instructions for installing the printer software on various
Windows operating systems and the software that is available to all users of the printer.
To install printer software
Insert the software CD that came with the printer into the computer CD-ROM drive. Follow
the on-screen installation instructions.
If the Welcome screen does not open, click Start on the Windows task bar, click Run, typeZ:\setup (where Z is your CD drive letter), and click OK.
Printer drivers
A printer driver is the software component that provides access to printer features and
provides the means for the computer to communicate with the printer.
8Chapter 1 Printer basicsENWW
Printer properties (driver)
Printer properties control the printer. You can change the default settings, such as media
size and type, printing multiple pages on a single sheet of media (N-up printing), resolution,
and watermarks. You can access the printer properties in the following ways:
●Through the software application that you are using to print. This only changes the
settings for the current software application.
●Through the Windows operating system. This changes the default settings for all future
print jobs.
NOTE
NOTE
NOTE
Because many software applications use a different method of accessing the printer
properties, the following section describes the most common methods used in
Windows 98 SE, 2000, ME, and Windows XP.
To only change the settings for the current software application
Although the steps can vary between software applications, this is the most common method.
1. From the File menu in the software application, click Print.
2. On the Print dialog, click Properties.
3. Change the settings, and click OK.
To change the default settings for all future print jobs in
Windows 98 SE, 2000, and ME
1. In the Windows task bar, click Start, select Settings, and click Printers.
2. Right-click the HP LaserJet 1020 series printer icon.
3. Click Properties (in Windows 2000, you can also click Printing Preferences).
4. Change the settings, and click OK.
In Windows 2000, many of these features are available from the Printing Preferences menu.
To change the default settings for all future print jobs in Windows XP
1. In the Windows task bar, click Start, select Settings, and click Printers and Faxes.
2. Right-click the HP LaserJet 1020 series printer icon.
3. Click Properties, or click Printing Preferences.
4. Change the settings, and click OK.
Printer properties online help
The printer properties (driver) online help includes specific information about the functions in
the printer properties. This online help guides you through the process of changing your
printer's default settings. For some drivers, online help gives instructions on using contextsensitive help. Context-sensitive help describes the options for the driver feature you are
currently accessing.
ENWWPrinter software9
To access the printer properties online help
1. From the software application, click File, and then click Print.
2. Click Properties, and then click Help.
Print setting priorities
There are two ways to change print settings for this printer: in the software application or in
the printer driver. For the HP LaserJet 1022n and HP LaserJet 1022nw printers, you can
also change print settings through the embedded web server. Changes made to print
settings are prioritized according to where the changes are made, as follows:
●Changes made in the software application override settings changed anywhere else.
Within a software application, changes made in the Page Setup dialog box override
changes made in the Print dialog box.
●Changes made in the printer driver do not override settings changed in the software
application.
●Changes made in the embedded web server have the lowest priority.
If a particular print setting can be changed in more than one of the ways listed above, use
the method that has the highest priority.
Printer software for Macintosh computers
The following sections describe how to access the Macintosh software for the
HP LaserJet 1022, 1022n, and 1022nw printers.
Accessing the printer driver (Mac OS X v10.2 and later)
1. Print Center or Printer Setup Utility should automatically launch. If it does not launch,
perform the following steps:
a. Double-click the hard drive icon on the desktop.
b. Open the Applications folder, and then open the Utilities folder.
c. Double-click Print Center or Printer Setup Utility, depending on the operating
system.
2. Click Add. The Add Printer List dialog box appears.
3. Select one of the following options from the top menu, depending on how the computer
and the printer are connected:
●USB
●Rendezvous (for HP LaserJet 1022n and 1022nw printers only)
4. Select the printer name from the printer list.
5. Click Add.
Embedded web server
NOTE
10Chapter 1 Printer basicsENWW
This feature is only available on the HP LaserJet 1022n and HP LaserJet 1022nw printers.
With the embedded web server, you can gain access to the printer settings and information
by typing an IP address or hostname of the printer in a web browser (such as Netscape
Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded
web server to configure the printer, view status information, purchase printer supplies, and
obtain troubleshooting information.
The following web browsers support the embedded web server:
●Internet Explorer V5.5 (and later)
●Netscape Navigator V4.75 (and later)
●Apple Safari
Using the embedded web server for more information.
See
ENWWPrinter software11
Printer media considerations
HP LaserJet printers produce excellent print quality. The printer accepts a variety of media,
such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies,
vellum, and custom-size paper. Properties such as weight, grain, and moisture content are
important factors affecting printer performance and output quality.
The printer can use a variety of paper and other print media in accordance with the
guidelines in this user guide. Media that does not meet these guidelines might cause the
following problems:
●Poor print quality
●Increased media jams
●Premature wear on the printer, requiring repair
For best results, use only HP brand paper and print media. Hewlett-Packard Company
cannot recommend the use of other brands. Because they are not HP products, HP cannot
influence or control their quality.
It is possible for media to meet all of the guidelines in this user guide and still not produce
satisfactory results. This might be the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which HP has no control.
Before purchasing a large quantity of media, make sure that it meets the requirements
specified in this user guide and in the HP LaserJet printer family print media guide. The
guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or see
Ordering supplies for more information about ordering the guidelines. Always test media
before you purchase a large quantity.
CAUTION
Using media that does not meet HP's specifications might cause problems for the printer,
requiring repair. This repair is not covered by the HP warranty or service agreements.
Supported media sizes
For information about supported media sizes, see Printer capacities and ratings.
12Chapter 1 Printer basicsENWW
2
Printer connections
This chapter provides information on the following topics:
●
USB connections
●
Network connections
●
Wireless connections
●
Wireless printing
ENWW13
USB connections
The HP LaserJet 1022, 1022n, and 1022nw printer models support USB 2.0 High Speed
connections.
Connecting the USB cable
1. Plug the USB cable into the printer.
2. Plug the other end of the USB cable into the computer when prompted to do so during
the software installation.
14Chapter 2 Printer connectionsENWW
Network connections
The HP LaserJet 1022n and HP LaserJet 1022nw printers can connect to networks through
the internal network port. The HP LaserJet 1022nw printer can also connect to 802.11b/g
wireless networks. External network print servers are available for the HP LaserJet 1022n
and 1022nw printers. The following table identifies what is required to add networking to the
printers.
Networking options
HP LaserJet model10/100Base-TX802.11b/gBluetooth®
1022nIncludedHP Jetdirect 380x
(802.11b only)
1022nwIncludedIncludedHP bt1300
To order the print server, see 10/100 networking and wireless print servers.
HP bt1300
Connecting to the network
Connect one end of a network cable to the network connector on the back of the device, and
connect the other end to the network. Be sure to install the printer driver on all computers
that connect to the network and need to use the printer.
NOTE
ENWWNetwork connections15
The following procedures are for the HP LaserJet 1022n and HP LaserJet 1022nw printers
only.
The Ethernet network must be functional before proceeding with the following instructions.
Connect the printer to a wired network
To connect the HP LaserJet 1022n or HP LaserJet 1022nw printer to a wired network, you
need the following:
●Functional wired network
●CAT-5 Ethernet cable
To connect the printer to the network, perform the following steps:
1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub port or router.
2. Connect the CAT-5 Ethernet cable to the internal network port on the back of the printer.
3. Check that one of the network lights (10 or 100) on the network port located on the back
of the printer comes on.
NOTE
NOTE
It might take a few moments for the printer network settings to become active and available
for use. If one of the network lights does not come on, see
Wired network setup problem
solving.
4. Print a Configuration page. When the printer is in the Ready state, press and hold the
O
button for 5 seconds.
G
To restore the printer configuration defaults, turn the printer off. Hold the C
buttons, and then turn on the printer. Continue to press the GO and C
ANCEL
ANCEL
buttons until the
and G
O
printer is in the Ready state (from 5 to 30 seconds).
Install the printer software
1. Close all applications.
2. Insert the software installation CD into the computer's CD-ROM drive. The Welcome
screen displays.
3. Click Next, and follow the installation instructions to check and prepare the system and
install drivers, plug-ins, and software.
This might take several minutes.
16Chapter 2 Printer connectionsENWW
Wireless connections
The HP LaserJet 1022nw printer includes the IEEE 802.11b/g standard for wireless
networking.
NOTE
The HP LaserJet 1022n printer supports the IEEE 802.11b/g standard for wireless
networking and Bluetooth wireless connectivity options through optional external accessories.
For a complete list of available internal HP Jetdirect wireless print servers and HP bt1300
Wireless Printer Adapters (Bluetooth), see
For more information about wireless printing, see
10/100 networking and wireless print servers.
Wireless printing.
ENWWWireless connections17
Wireless printing
Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired
network connections. The HP LaserJet 1022nw printer has built-in wireless connectivity. For
the other printer models, see
available wireless print servers.
IEEE 802.11b/g standard
With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office
or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or
Linux® network operating systems. This wireless technology provides a high-quality printing
solution without the physical constraints of wiring. Peripherals can be conveniently placed in
an office or home and can be easily moved without changing network cables.
Optional external HP Jetdirect 802.11b/g print servers are available for USB connections.
See the documentation that came with the HP LaserJet 1022nw printer for more information.
Bluetooth
Bluetooth wireless technology is a low-power, short-range radio technology that can be used
to wirelessly connect computers, printers, personal digital assistants, cell phones, and other
devices.
10/100 networking and wireless print servers for a list of
Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not
have to be in the same room, office, or cubicle with an unobstructed line of sight in order to
communicate. This wireless technology increases portability and efficiency within business
network applications.
18Chapter 2 Printer connectionsENWW
3
Managing the printer
This chapter provides information on the following topics:
●
Printer information pages
●
Using the embedded web server
ENWW19
Printer information pages
Special pages reside within the memory of the printer. These pages help you to diagnose
and solve problems with the printer.
Demo page
The Demo page contains examples of text and graphics. To print the Demo page from the
O
printer, press the G
Configuration page
The Configuration page lists current settings and properties of the printer. It also contains a
status log report. You can print a Configuration page from the printer or the embedded web
server.
To print the Configuration page from the printer, press the G
printer is ready (Ready light on).
Printer Test page
The Printer Test page contains information about printer driver and port settings. The page
also contains information about the printer name and model, computer name, and so on.
You can print the Printer Test page from the printer driver.
button when the printer is ready (Ready light on).
O
button for 5 seconds when the
20Chapter 3 Managing the printerENWW
Using the embedded web server
The embedded web server can be directly accessed on the HP LaserJet 1022n and
HP LaserJet 1022nw printers. You do not need to install any software on the computer. You
only need to have a supported web browser. To use the embedded web server, you must
have Apple Safari, Microsoft Internet Explorer V5.5 or later, or Netscape Navigator V4.75 or
later.
NOTE
NOTE
The embedded web server does not provide e-mail or status alerts.
The embedded web server is available in English only.
The embedded web server allows you to view printer and network status and to manage
printing functions from your computer instead of from the printer control panel. Below are
examples of what you can do using the embedded web server:
●View printer status information.
●View and print internal pages.
●Order new supplies.
●Set the type of paper loaded in each tray.
●View and change the printer default configuration settings.
●View and change network configuration.
The embedded web server works when the printer is connected to an IP-based network. The
embedded web server does not support IPX-based printer connections.
You do not have to have Internet access to open and use the embedded web server.
However, if you click a link in the Other Links area, you must have Internet access to go to
the site associated with the link.
To open the embedded web server
1. In a supported web browser, type the IP address or hostname for the printer. To find the
O
NOTE
IP address, print a Configuration page at the printer by pressing and holding the G
button for 5 seconds.
Once you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The embedded web server has three tabs that contain settings and information about
the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab
that you want to view.
Information tab
The Information tab consists of the following pages:
●Device Status: This page displays product information such as the network name,
network address, and model information.
●
Configuration: This page shows the information found on the printer Configuration page.
ENWWUsing the embedded web server21
Settings tab
This tab allows you to configure the printer settings from your computer, such as default
paper size and EconoMode. If this printer is networked, always consult with the printer
administrator before changing the settings on this tab.
Networking tab
This tab allows the network administrator to control network-related settings for the printer
when it is connected to an IP-based network.
Other links
This section contains links that connect you to the Internet. You must have Internet access
to use any of these links. If you use a dial-up connection and did not connect when you first
opened the embedded web server, you must connect before you can visit these websites.
Connecting might require that you close and then reopen the embedded web server.
●HP Instant Support: This link connects you to a set of dynamic web pages to solve
specific problems and to determine what additional services are available for the printer.
●Product Registration: This link connects you to the product registration page on the
HP website.
●Order Supplies: This link connects you to the Sure Supply website to order genuine HP
supplies from HP or a reseller of your choice.
NOTE
●Product Support: This link connects you to the support site for the HP LaserJet 1020
series printer. You can search for help regarding general topics.
The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.
22Chapter 3 Managing the printerENWW
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