Hewlett-Packard 1012 G1 Instruction Manual
User Guide
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries.Microsoft and
Windows are trademarks of the Microsoft
group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: January 2016
Document Part Number: 839795-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your tablet.
Not all features are available in all editions of
Windows. This tablet may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund, subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the tablet, please contact
your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the tablet, do not place the
tablet directly on your lap. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into
contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The tablet and
the AC adapter comply with the user-accessible surface temperature limits dened by the International
Standard for Safety of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Welcome ....................................................................................................................................................... 1
Finding information ............................................................................................................................................... 2
2 Components .................................................................................................................................................. 3
Locating hardware ................................................................................................................................................. 3
Locating software .................................................................................................................................................. 3
Tablet edge components ....................................................................................................................................... 4
Display .................................................................................................................................................................... 7
Back ........................................................................................................................................................................ 8
Using the kickstand ................................................................................................................................................ 9
Keyboard base components (select products only) ............................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Special function keys ........................................................................................................................ 12
Using the hot keys ............................................................................................................................. 13
NFC and Smart Card (select products only) ...................................................................................... 14
Connecting the tablet to the keyboard base ..................................................................................... 15
Removing the keyboard base from the tablet .................................................................................. 16
Labels ................................................................................................................................................................... 16
3 Network connections ................................................................................................................................... 18
Connecting to a wireless network ....................................................................................................................... 18
Using the wireless controls ............................................................................................................... 18
Connecting to a WLAN ....................................................................................................................... 18
Using HP Mobile Broadband (select products only) .......................................................................... 19
Using HP Mobile Connect (select products only) .............................................................................. 20
Installing a micro SIM card (select products only) ............................................................................ 20
Using GPS (select products only) ...................................................................................................... 21
Using Bluetooth wireless devices (select products only) ................................................................. 21
Connecting Bluetooth devices ........................................................................................ 21
Sharing using NFC (select products only) ......................................................................................... 21
Connecting to an NFC device ........................................................................................... 22
Finding NFC apps ............................................................................................................. 22
4 Screen navigation ........................................................................................................................................ 23
Using the touch screen and TouchPad (select products only) gestures ............................................................. 23
v
Tap ..................................................................................................................................................... 23
Two-nger pinch zoom ..................................................................................................................... 23
One-nger slide (touch screen only) ................................................................................................. 24
Two-nger scroll (TouchPad only) .................................................................................................... 24
Two-nger tap (TouchPad only) ........................................................................................................ 24
Four-nger tap (TouchPad only) ....................................................................................................... 25
Three-nger swipe (TouchPad only) ................................................................................................. 25
Using an optional external keyboard .................................................................................................................. 26
Using the tablet pen (select products only) ........................................................................................................ 26
Identifying the pen components ....................................................................................................... 27
Pairing the pen for use ...................................................................................................................... 27
Holding the pen ................................................................................................................................. 27
Storing the pen .................................................................................................................................. 27
5 Entertainment features ............................................................................................................................... 28
Using a webcam ................................................................................................................................................... 28
Using audio .......................................................................................................................................................... 28
Adjusting the volume ........................................................................................................................ 28
Connecting speakers ......................................................................................................................... 28
Connecting headphones .................................................................................................................... 29
Connecting headsets ......................................................................................................................... 29
Using sound settings ......................................................................................................................... 29
Using video .......................................................................................................................................................... 29
6 Power management ..................................................................................................................................... 30
Shutting down (turning o) the tablet ................................................................................................................ 30
Setting power options ......................................................................................................................................... 30
Using power-saving states ................................................................................................................ 30
Initiating and exiting Sleep ............................................................................................. 30
Enabling and exiting user-initiated Hibernation ............................................................ 31
Using the power meter and power settings ................................................................... 31
Setting password protection on wakeup ........................................................................ 31
Using battery power .......................................................................................................................... 32
Finding additional battery information .......................................................................... 32
Using HP Battery Check .................................................................................................. 32
Displaying the remaining battery charge ....................................................................... 33
Maximizing battery discharge time ................................................................................ 33
Managing low battery levels ........................................................................................... 33
Identifying low battery levels ...................................................................... 33
Resolving a low battery level ....................................................................... 34
Conserving battery power .............................................................................................. 34
vi
Disposing of a battery ..................................................................................................... 34
Replacing a battery ......................................................................................................... 34
Using external AC power ................................................................................................................... 34
7 MicroSD cards .............................................................................................................................................. 36
Using the microSD card reader ............................................................................................................................ 36
Inserting a microSD card ................................................................................................................... 36
Removing a microSD card ................................................................................................................. 36
8 Security ...................................................................................................................................................... 38
Protecting the tablet ............................................................................................................................................ 38
Using passwords .................................................................................................................................................. 39
Setting passwords in Windows ......................................................................................................... 39
Setting passwords in Computer Setup ............................................................................................. 40
Managing a BIOS administrator password ........................................................................................ 40
Entering a BIOS administrator password ....................................................................... 41
Managing a Computer Setup DriveLock password (select products only) ....................................... 42
Setting a DriveLock password ........................................................................................ 42
Enabling DriveLock (select products only) ..................................................................... 43
Disabling DriveLock (select products only) .................................................................... 43
Entering a DriveLock password (select products only) .................................................. 44
Changing a DriveLock password (select products only) ................................................. 44
Using antivirus software ...................................................................................................................................... 44
Using rewall software ........................................................................................................................................ 44
Installing critical security updates ...................................................................................................................... 45
Using HP Client Security (select products only) .................................................................................................. 45
Using HP Touchpoint Manager (select products only) ........................................................................................ 45
Using an optional security cable ......................................................................................................................... 45
Using a ngerprint reader (select products only) ............................................................................................... 45
Locating the ngerprint reader ......................................................................................................... 46
9 Maintenance ............................................................................................................................................... 47
Updating programs and drivers .......................................................................................................................... 47
Cleaning your tablet ............................................................................................................................................. 47
Cleaning procedures .......................................................................................................................... 48
Cleaning the display ........................................................................................................ 48
Cleaning the sides or back .............................................................................................. 48
Traveling with or shipping your tablet ................................................................................................................ 49
vii
10 Backup and recovery .................................................................................................................................. 50
Creating recovery media and backups ................................................................................................................ 50
Creating HP Recovery media (select products only) ......................................................................... 50
Using Windows tools ........................................................................................................................................... 51
Restore and recovery ........................................................................................................................................... 52
Recovering using HP Recovery Manager ........................................................................................... 52
What you need to know before you get started ............................................................. 52
Using the HP Recovery partition (select products only) ................................................. 53
Using HP Recovery media to recover .............................................................................. 53
Changing the boot order ................................................................................................. 53
Removing the HP Recovery partition (select products only) ......................................... 55
11 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 56
Using Computer Setup ......................................................................................................................................... 56
Starting Computer Setup .................................................................................................................. 56
Navigating and selecting in Computer Setup ................................................................................... 56
Restoring factory settings in Computer Setup ................................................................................. 57
Updating the BIOS ............................................................................................................................. 58
Determining the BIOS version ......................................................................................... 58
Downloading a BIOS update ........................................................................................... 58
Changing the boot order using the f9 prompt .................................................................................. 59
TPM BIOS settings (select products only) ........................................................................................................... 59
Using HP Sure Start (select products only) ......................................................................................................... 60
12 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 61
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 61
13 Specications ............................................................................................................................................ 63
Input power .......................................................................................................................................................... 63
Operating environment ....................................................................................................................................... 63
14 Electrostatic Discharge .............................................................................................................................. 64
15 Accessibility .............................................................................................................................................. 65
Supported assistive technologies ....................................................................................................................... 65
Contacting support .............................................................................................................................................. 65
Index ............................................................................................................................................................. 66
viii
1 Welcome
After you set up and register the tablet, we recommend the following steps to get the most out of your smart
investment:
●
Connect to the Internet—Set up your wireless network so that you can connect to the Internet. For
more information, see Network connections on page 18.
●
Update your antivirus software—Protect your tablet from damage caused by viruses. The software
may be preinstalled on the tablet. For more information, see Using antivirus software on page 44.
●
Get to know your tablet—Learn about your tablet features. See Tablet edge components on page 4
and Screen navigation on page 23 for additional information.
●
Find installed software—Access a list of the software preinstalled on the tablet:
▲
Select the Start button, and then select All apps.
‒ or –
Tap and hold the Start button, and then select Programs and Features.
●
Back up your hard drive by creating a recovery ash drive. See Backup and recovery on page 50.
1
Finding information
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Get started app
To access the Get started app:
▲
Select the Start button, and then select the Get
started app.
HP support
For U.S. support, go to http://www.hp.com/go/contactHP.
For worldwide support, go to http://welcome.hp.com/
country/us/en/wwcontact_us.html.
Safety & Comfort Guide
To access this guide:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
Go to http://www.hp.com/ergo.
Regulatory, Safety and Environmental Notices
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
●
Overview of tablet setup and features
●
A broad range of how-to information and troubleshooting tips
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper tablet setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
●
Important regulatory notices, including information about proper
battery disposal, if needed.
Limited Warranty*
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
Go to http://www.hp.com/go/orderdocuments.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can
write to HP at POD, PO Box 161, Kitchener Road Post Oce, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
●
Specic warranty information about this tablet
2 Chapter 1 Welcome
2 Components
Locating hardware
To nd out what hardware is installed on your tablet:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your tablet.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your tablet:
▲
Select the Start button, and then select All apps.
‒ or –
Tap and hold the Start button, and then select Programs and Features.
Locating hardware 3
Tablet edge components
Component Description
(1) Speakers Produce sound.
(2) Internal microphones Record sound.
(3) Audio-out (headphone)/Audio-in (microphone)
4 Chapter 2 Components
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices.
To access this guide:
▲
Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the tablet
speakers are disabled.
Component Description
(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the tablet is o.
(5) MicroSD card reader Reads microSD cards that store, manage, share, or access
information. For installation instructions, see MicroSD cards
on page 36.
(6) USB Type-C (Thunderbolt-enabled) port Connects an AC adapter and connects any USB device with a
Type-C connector. Your tablet may also support a Thunderbolt
docking station.
NOTE: Some USB Type-C ports can charge select models of cell
phones, laptops, tablets, and MP3 players, even when the tablet
is o. Some can also connect DisplayPort, VGA, HDMI,
Thunderbolt, and other video devices.
NOTE: Adapters (purchased separately) may be required.
(7) AC adapter and battery light
(8) Alignment post connectors (2) Align and attach the tablet to the optional keyboard.
(9) ZIF (Zero Insertion Force) expansion slot Allows you to connect accessories such as a keyboard or power
(10) Pen loop slots Allow you to connect the pen to the tablet using the pen loop.
(11) Security cable slot Attaches an optional security cable to the tablet.
(12) Micro SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card. If a
(13) Volume button Press to increase or decrease sound.
(14) Power button
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging from this port.
supply using the POGO pin connector.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the tablet from being mishandled or stolen.
SIM card was not preinstalled in your tablet, see Installing a
micro SIM card (select products only) on page 20.
●
When the tablet is o, press the button to turn on the
tablet.
●
When the tablet is on, press the button briey to initiate
Sleep.
●
When the tablet is in the Sleep state, press the button
briey to exit Sleep.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
NOTE: Although you can turn o the tablet with the power
button, the recommended procedure is to use the Windows Shut
down command.
Tablet edge components 5
Component Description
To learn more about your power settings, see your power
options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
6 Chapter 2 Components
Display
Component Description
(1) WWAN antennas* (select products only) Send and receive wireless signals to communicate with wireless wide
area networks (WWANs).
(2) WiGig antenna* Sends and receives wireless signals to the Wireless Dock (WiDock).
The WiDock is a wireless gigabit (WiGig) device that connects the
tablet to other wireless devices located within 0.6 m to 1.2 m (2 ft to
4 ft) of the WiDock.
(3) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam:
▲
Type camera in the taskbar search box, and then select
Camera.
(4) Webcam light On: The webcam is in use.
(5) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
*The antennas are not visible from the outside of the tablet. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display 7
Back
Component Description
(1) Camera ash Provides a camera ash. You can control the ash using the Windows Metro
Camera app.
(2) Webcam (rear) Records video and captures photographs. Some products allow you to video
conference and chat online using streaming video.
(3) Fingerprint reader (select products
only)
(4) Kickstand Provides stability and the best viewing angle.
Allows a ngerprint logon to Windows, instead of a password logon.
8 Chapter 2 Components
Using the kickstand
To change the angle for the display, follow these steps:
1. Hold the tablet with top edge up (the speakers are on top).
2. Slide the kickstand away from the tablet and position the kickstand at the desired angle. The kickstand
will hold at a midway point (1) of about 52 degrees or at full stopping point (2) of about 118 degrees.
To close the kickstand, push the kickstand against the bottom of the tablet until it is ush with the bottom.
Using the kickstand 9
Keyboard base components (select products only)
Your tablet supports an optional keyboard. This section provides information about the common features of
the supported keyboards.
NOTE: Keyboard appearance and features might vary.
TouchPad
Component Description
(1) TouchPad on/o button Turns the TouchPad on and o.
(2) TouchPad light
(3) TouchPad zone Reads your nger gestures to move the pointer or activate
(4) Left TouchPad click area Functions like the left button on an external mouse.
(5) Right TouchPad click area Functions like the right button on an external mouse.
●
On: The TouchPad is o.
●
O: The TouchPad is on.
items on the screen.
10 Chapter 2 Components
Lights
Component Description
(1) Caps lock light
(2) TouchPad light
(3) Mute light
(4) Microphone mute light
(5) Wireless light On: An integrated wireless device, such as a wireless local area
(6) Num lock light On: Num lock is on.
●
On: Caps lock is on, which switches the keys to all capital
letters.
●
On: The TouchPad is o.
●
O: The TouchPad is on.
●
Amber: Sound is o.
●
O: Sound is on.
●
Amber: microphone sound is o.
●
O: microphone sound is on.
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
Keyboard base components (select products only) 11
Special function keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lock key, or the esc
key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
NOTE: Function keys do not display or function from the on-
screen tablet keyboard.
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external
numeric keypad.
Each key on the keypad performs the function indicated by the
icon in the upper-right corner of the key.
(6) num lock key Turns the embedded numeric keypad on and o when pressed in
combination with the fn key.
12 Chapter 2 Components
Using the hot keys
To use a hot key:
▲
Press the fn key, and then press the correct function key represented by the icons below.
Press fn+function key Description
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved.
To exit Sleep, briey press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the tablet, repeatedly pressing this key alternates the screen image from the tablet to the
monitor display to a simultaneous display on both the tablet and the monitor.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
Keyboard base components (select products only) 13
NFC and Smart Card (select products only)
Component Description
(1) Smart card reader Supports optional Smart cards.
(2) Near Field Communication (NFC) antenna* and
NFC tapping area
*The antenna is not visible from the outside of the keyboard. For optimal transmission, keep the areas immediately around the
antenna free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Send and receive wireless signals to communicate and transfer
data/info to and from your NFC-compatible devices. For more
information, see Sharing using NFC (select products only)
on page 21.
14 Chapter 2 Components
Connecting the tablet to the keyboard base
To connect the tablet to the keyboard base, follow these steps:
1. Insert the tablet POGO pin connector docking port into the keyboard base POGO pin docking connector.
2. Position the kickstand at the desired angle.
NOTE: If you close the kickstand, you can leave the keyboard attached and position the keyboard behind the
tablet. The keyboard keys and TouchPad are locked to prevent you from accidently typing while the keyboard
is in this position.
Keyboard base components (select products only) 15
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