Henny Penny HMR-103, HMR-104, HMR-105, HMR-107 Operation Manual
Henny Penny
Heated Merchandisers
Model HMR-103
Model HMR-104
Model HMR-105
Model HMR-106
Model HMR-107
OPERATOR’S MANUAL
Model HMR-103,104,105,106,107
LIMITED WARRANTY FOR HENNY PENNY EQUIPMENT
Subject to the following conditions, Henny Penny Corporation makes the following limited warranties to the original
purchaser only for Henny Penny appliances and replacement parts:
NEW EQUIPMENT: Any part of a new appliance, except baskets, lamps, and fuses, which proves to be defective in
material or workmanship within two (2) years from date of original installation, will be repaired or replaced without
charge F .O.B. factory , Eaton, Ohio, or F .O.B. authorized distributor . Baskets will be repaired or replaced for ninety (90)
days from date of original installation. Lamps and fuses are not covered under this Limited W arranty. To validate this
warranty, the registration card for the appliance must be mailed to Henny Penny within ten (10) days after installation.
FILTER SYSTEM: Failure of any parts within a fryer filter system caused by the use of the non-OEM filters or
other unapproved filters is not covered under this Limited Warranty.
REPLACEMENT PARTS: Any appliance replacement part, except lamps and fuses, which proves to be defective in
material or workmanship within ninety (90) days from date of original installation will be repaired or replaced without
charge F .O.B. factory , Eaton, Ohio, or F .O.B. authorized distributor .
The warranty for new equipment covers the repair or replacement of the defective part and includes labor charges and
maximum mileage charges of 200 miles round trip for a period of one (1) year from the date of original installation.
The warranty for replacement parts covers only the repair or replacement of the defective part and does not include any
labor charges for the removal and installation of any parts, travel, or other expenses incidental to the repair or replacement of
a part.
EXTENDED FRYPOT WARRANTY: Henny Penny will replace any frypot that fails due to manufacturing or workmanship
issues for a period of up to seven (7) years from date of manufacture. This warranty shall not cover any frypot that fails due to
any misuse or abuse, such as heating of the frypot without shortening.
0 TO 3 YEARS: During this time, any frypot that fails due to manufacturing or workmanship issues will
be replaced at no charge for parts, labor, or freight. Henny Penny will either install a new frypot at no cost or
provide a new or reconditioned replacement fryer at no cost.
3 TO 7 YEARS: During this time, any frypot that fails due to manufacturing or workmanship issues will
be replaced at no charge for the frypot only . Any freight charges and labor costs to install the new frypot as
well as the cost of any other parts replaced, such as insulation, thermal sensors, high limits, fittings, and
hardware, will be the responsibility of the owner.
Any claim must be presented to either Henny Penny or the distributor from whom the appliance was purchased. No
allowance will be granted for repairs made by anyone else without Henny Penny’s written consent. If damage occurs during
shipping, notify the sender at once so that a claim may be filed.
THE ABOVE LIMITED WARRANTY SETS FOR TH THE SOLE REMEDY AGAINST HENNY PENNY FOR ANY BREACH
OF W ARRANTY OR OTHER TERM. BUYER AGREES THA T NO OTHER REMEDY (INCLUDING CLAIMS FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES) SHALL BE AV AILABLE.
The above limited warranty does not apply (a) to damage resulting from accident, alteration, misuse, or abuse; (b) if the
equipment’s serial number is removed or defaced; or (c) for lamps and fuses. THE ABOVE LIMITED WARRANTY IS EXPRESSL Y IN LIEU OF ALL OTHER W ARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANT ABILITY AND FITNESS, AND ALL OTHER W ARRANTIES ARE EXCLUDED. HENNY PENNY NEITHER ASSUMES NOR AUTHORIZES ANY
PERSON TO ASSUME FOR IT ANY OTHER OBLIGA TION OR LIABILITY.
Revised 01/01/07
FM05-013-E
Revised 02-15-07
Model HMR-103,104,105,106,107
T ABLE OF CONTENTS
Section Page
Section 1. INTRODUCTION ....................................................................................................................1-1
1-1. Heated Merchandiser................................................................................................... 1-1
1-2. Features........................................................................................................................1-1
1-3. Assistance .................................................................................................................... 1-1
1-4. Safety ........................................................................................................................... 1-2
Section 2. INSTALLATION .....................................................................................................................2-1
2-1. Introduction ................................................................................................................. 2-1
2-2. Unpacking.................................................................................................................... 2-1
2-3. Electrical Connection .................................................................................................. 2-2
2-4. Electrical Data Table ................................................................................................... 2-3
2-5. Cabinet Dimensions ..................................................................................................... 2-5
2-6. Center Glass Installation .............................................................................................. 2-6
2-7. Side Glass Installation ..................................................................................................2-8
Section 3. OPERATION............................................................................................................................3-1
3-1. Introduction .................................................................................................................. 3-1
3-2. Start-Up .......................................................................................................................3-1
3-3. Operation with Product................................................................................................3-2
3-4. Shut Down and Clean Up ............................................................................................3-3
3-5. Light Bulb Replacement...............................................................................................3-5
3-6. Special Programming ................................................................................................... 3-6
Section 4. TROUBLESHOOTING ...........................................................................................................4-1
4-1. Troubleshooting Guide .................................................................................................. 4-1
4-2. Error Codes and Warnings........................................................................................... 4-1
GLOSSARY ............................................................................................................................. G-1
Distributors List - Domestic and International
i 1104
SECTION 1. INTRODUCTION
Model HMR-103,104,105,106,107
1-1. HEA TED
MERCHANDISER
1-2. FEA TURES
The Henny Penny Heated Merchandiser is a basic unit of food
processing equipment used to display the food product and maintain
the temperature of hot foods in a commercial food service operation.
Using a combination of precise heat, humidity and slowly circulating
air, Henny Penny's even heat process creates the ideal environment to
maintain the taste and quality of freshly cooked foods for hours.
As of August 16, 2005, the W aste Electrical and Electronic
Equipment directive went into effect for the European Union.
Our products have been evaluated to the WEEE directive. W e
have also reviewed our products to determine if they comply
with the Restriction of Hazardous Substances directive (RoHS)
and have redesigned our products as needed in order to comply .
T o continue compliance with these directives, this unit must not be
disposed as unsorted municipal waste. For proper disposal,
please contact your nearest Henny Penny distributor .
• Unique THERMA-VEC
®
even heat process recirculates heated air,
keeping temperature precise and stable throughout the case
1-3. ASSISTANCE
• Contemporary curved glass cases present 100% product visibility
• Individually controlled radiant heaters over each well
• Ability to operate unit for up to an hour with the rear doors
removed while maintaining food temperature
• Humidity controlled with heated water pan
• T ouch pad electronic controls and LED readouts
• Halogen lighting for attractive food presentation
• Fold-down cutting board
• Low water indication
• Custom full/self serve units, in 2-well increments
• Separate controls above each well
Should you require outside assistance, call your local independent
distributor in your area, call Henny Penny at 1-800-417-8405 or
1-937-456-8405, or go to Henny Penny online at
www .hennypenny .com.
207 1-1
Model HMR-103,104,105,106,107
1-4. SAFETY The only way to ensure safe operation of the Henny Penny Heated
Merchandisers is to fully understand the proper installation, operation,
and maintenance procedures. The instructions in this manual have
been prepared to aid you in learning the proper procedures. Where
information is of particular importance or is safety related, the words,
NOTICE, CAUTION, or WARNING are used. Their usage is
described below .
SAFETY ALER T SYMBOL is used with DANGER, W ARNING, or
CAUTION which indicates a personal injury type hazard.
NOTICE is used to highlight especially important information.
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided,
may result in property damage.
CAUTION used with the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in
minor or moderate injury.
W ARNING indicates a potentially hazardous situation which, if
not avoided, could result in death or serious injury .
1-2 203
.
SECTION 2. INSTALLATION
Model HMR-103,104,105,106,107
2-1. INTRODUCTION
2-2. UNP ACKING
This section provides the installation instructions for the Henny
Penny Heated Merchandiser .
Installation of this unit should be performed only by a qualified
service technician.
Do not puncture the heated merchandiser with any objects
such as drills or screws as component damage or electrical
shock could result.
The Henny Penny Heated Merchandiser is tested, inspected and
expertly packed to ensure arrival at its destination in the best possible
condition. The unit has been bolted to wooden skid. All items have
been packed and taped inside of the unit. The unit is then packed
inside a triple wall corrugated carton with sufficient padding to withstand normal shipping treatment.
Any shipping damage should be noted in the presence of the
delivery agent and signed prior to his or her departure.
T o remove the heated merchandiser from the carton, you should:
1. Carefully cut banding straps.
2. Open flaps of carton and remove packing.
3. Lift carton from unit.
4. Remove four bolts mounting the merchandiser to the skid.
5. If installing the unit on a merchandiser base, use existing bolts to
mount unit.
6. Unpack doors, cutting board, and pan supports, and install.
7. The heated merchandiser is now ready for location and setup.
203 2-1
Model HMR-103,104,105,106,107
2-3. ELECTRICAL
CONNECTION
NEMA NUMBERS:
Model 208/240-1 ph 208-3 ph 240-3 ph
10 7 14-50P L21-30P Hardwire
10 6 14-50P L21-30P Hardwire
10 5 14-50P L21-30P Hardwire
10 4 L14-30P L21-20P Hardwire
10 3 L14-30P L21-20P Hardwire
The heated merchandiser is available from the factory, wired for
120/208-240 volts, single or three phase, (includes neutral), 220-240
volts, or 380-415 volts. Refer to the table at left, and bottom, for proper
power connection.
International units are not supplied with cord and plug, and
must be provided upon installation. If two CE units are
placed side-by-side, a grounding wire needs to be placed
between the equipotential bonding lugs, located under the
cutting board brackets, of both units.
This unit must be adequately and safely grounded. Refer to
local electrical codes for correct grounding procedures. If
heated merchandiser is not adequately grounded, electrical
shock could result.
(FOR EQUIPMENT WITH CE MARK ONL Y!)
T o prevent electric shock hazard this appliance must be
bonded to other appliances or touchable metal surfaces in
close proximity to this appliance with an equipotential
bonding conductor . This appliance is equipped with an
equipotential lug for this purpose. The equipotential lug is
marked with the following symbol
A separate disconnect switch with proper capacity fuses or breakers
must be installed at a convenient location between the unit and the
power source.
2-2 1004
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