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Henny Penny
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Chick-fil-A Controls
Installation Manual
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Henny Penny Chick-fil-A Controls Installation Manual

Henny Penny Chick-fil-A Controls
Henny Penny Chick-fil-A Controls
Chick-fil-A Controls
TABLE OF CONTENTS
Section Page
Section 1. INTRODUCTION ...........................................................................................1-1
1-1 Introduction...........................................................................................1-1
1-2 Assistance .............................................................................................1-1
1-3 Safety ...................................................................................................1-2
.............................................................................................................
Section 2. OPERA TION ...................................................................................................2-1
2-1 Operating Controls ................................................................................2-1
2-2 Clock Set..............................................................................................2-3
2-3 Diagnostic Mode and Special Functions .................................................2-5
2-4 W arnings and Error Messages ...............................................................2-8
2-5 Basic Operations ...................................................................................2-11
Section 3. TROUBLESHOOTING ...................................................................................3-1
3-1 Introduction...........................................................................................3-1
3-2 Troubleshooting .....................................................................................3-1
W arranty
FM01-908-A
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Henny Penny Chick-fil-A Controls
SECTION 1. INTRODUCTION
1-1. INTRODUCTION
The Chick-fil-A controls for the Henny Penny models 500 (electric) and 600 (gas) have many features to allow the Operator to produce consistent, quality products. The controls monitor not only cooking times and temperatures, but also peanut oil condition, product weights, product temperatures, and many other operational vari­ables. The controls may vary the actual peanut oil temperature and cook times, based on changes of the operational variables.
The controls also have very extensive self-diagnostic functions which alert the Operator to both component and procedure problems.
Some unique features of the fryer are listed below:
• Diagnostic Function-provides summary of fryer and Operator performance. See section 2-4.
• Alarms and Error Messages-provide immediate feedback for Operator error or fryer malfunction. See section 2-5.
• Status Mode-allows the Operator to view basic fryer informa- tion and status. See section 2-4.
• Information Mode-gathers and stores historic information on the fryer and Operator performance, and can be viewed by the Operator. See section 2-4.
• Oil Filter Enforcement-prevents the Operator from exceeding approved number of cook cycles before filtering the peanut oil. See section 2-4.
• Manual Program Mode-Operator can set time and tempera- ture for nonstandard products. See section 2-4.
• Easy toggle between English and Spanish operation. See section 2-4.
• Clean-Out Mode-a preprogrammed function for cleaning the frypot. See section 2-14.
1-2. ASSISTANCE
Should you require outside assistance, just call Henny Penny Corporation at 1-800-417-8405, or 937-456-8405.
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SECTION 2. OPERATION
2-1. OPERATING CONTROLS Figure 2-2 shows the location of following computer control
items.
Figure Item Description Function No. No.
2-2 1 Lights when the control calls for heat and the peanut oil should
start heating.
2-2 2 Digital Display Shows all the functions of the cooking cycle, Program Mode,
Diagnostic Mode and alarms.
2-2 3 Lights when the solenoid closes and pressure starts to build inside
frypot.
2-2 4 Flashes when the peanut oil temperature is NOT at the proper
temperature for dropping product into the frypot.
2-2 5 Lights when the peanut oil temperature is 5°F below setpoint to
15°F above the cooking temperature, signaling product can now be be cooked.
2-2 6 Press to display current fryer information and status. If pressed in
the Program Mode, shows previous settings. Pressing this along with accesses the Information Mode which has
historic information on the Operator and fryer performance.
2-2 7 Used to adjust the value of the currently displayed setting in the
Program Modes.
2-2 8 Press to access Program Mode. Once in the Program Mode, it is
used to advance to the next setting. If pressed along with it
accesses the Information Mode which has historic information on the Operator and fryer performance. It also allows access to the English-Spanish settings, diagnostics, Clean-Out Mode, and Manual Mode, if pressed before the appropriate button.
2-2 9 Used to start and stop cooking cycles and to stop the timer at the
end of a holding cycle. It is also used to program a Manual Program for nonstandard products.
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2-1. OPERATING CONTROLS (Continued)
2-2 10 Menu Card Shows name of food product selected. The menu card strip is
located behind the decal.
2-2 11 Product Select Press to select food products to be cooked, as well as, answering
display prompts. Also, accesses the diagnostics; , the
Clean-Out Mode; and toggles between English and Spanish display. (Press before entering any of the above modes.)
2-2 12 Cook/Pump Switch A 3-way switch with a center OFF position. Turn the switch to
COOK to operate the fryer. Turn the switch to PUMP to oper­ate the filter pump. Certain conditions must be met before operating the filter pump. These conditions are covered later in this section.
2-2 13 Unit Identification The unit’s model number and the control’s hardware and software
Window version numbers appear here.
13 2 1 3 4 5 6 7 8
12 10 11 9
Control Decal
Figure 2-2
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Henny Penny Chick-fil-A Controls
2-2. CLOCK SET
Upon initial start-up or PC board replacement, if “CLOCK SET” automatically appears in the display, skip steps 1, 2 and 3.
1. Press and hold for 5 seconds until “LEVEL 2” shows in display.
2. Release , then press twice. “CLOCK SET” then
“ENTER CODE” shows in display.
3. Press . .
4. Display shows “CS-1” then “SET” then “MONTH”, with the month flashing.
5. Press to change the month.
6. Press . Display shows “CS-2 then SET then DATE” with the
date flashing.
7. Press to change the date.
8. Press . Display shows “CS-3 then SET then YEAR” along
with the year flashing.
9. Press to change the year.
10. Press . Display shows “CS-4 then SET then HOUR” shows
with the hour and “AM” or “PM” flashing.
11. Press to change the hour and AM/PM setting.
12. Press . Display shows “CS-5, SET, MINUTE” with
the minutes flashing.
13. Press to change the minutes.
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2-2. CLOCK SET (Continued)
14. Press . Display shows “CS-6” then “CLOCK MODE”
along with “1.AM/PM”.
15. “1.AM/PM” is 12 hour time, “2.24-HR” is 24 hour time. Press to change.
16. Press . Display shows “CS-7” then “DAYLIGHT
SAVINGS ADJ” along with “2.US”.
17. Press to change to the following:
a. “1.OFF” = No automatic adjustments for Daylight Savings
Time.
b. “2.US” = Automatically applies United States Daylight Savings
Time adjustment. DST activated on the first Sunday in April. DST de-activated on the last Sunday in October.
c. “3.EURO” = Automatically applies European (CE) Daylight
Saving Time adjustment. DST activated on the last Sunday in March. DST de-activated on the last Sunday in October.
18. Clock Set is now complete. Press and hold to exit.
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2-3. DIAGNOSTIC MODE AND SPECIAL FUNCTIONS
Diagnostic Mode
To view summaries of the fryer and Operator performance, press then . Press to view the following functions:
D1 - Adjust product color for all products (not individually) D2 - The age of the peanut oil and life remaining D3 - Outlet voltage monitoring D4 - Fryer’s heating performance D5 - Slow or oversized product batches D6 - Cook cycles started before temperature recovered D7 - Cook cycles stopped more than 10 seconds before end of
cycle D8 - Cook cycles not ended within 20 seconds after expired time D9 - Number of times loading product took too long
D10 - Programmed variables changed by Operator
On several of the screens you may have to press or to respond to questions asked.
Press at any time to exit and return to normal operation.
See section 5-3 for more details of the Diagnostic Mode.
Peanut Oil Life Function
Based on the number of cook cycles of specific products and the amount of time the fryer idles, the controls tell the Operator when to change the peanut oil.
“CHANGE OIL SOON” shows on the display when the controls
determine it’s time to change peanut oil. Unless the peanut oil is smok­ing or has a burnt flavor, the peanut oil does not need to be changed before this message shows on the display. After cleaning the frypot, using the Clean-Out Mode (section 3-14), this function resets.
Language Selection
Pressing then allows the Operator to choose to have the
information on the display in English or Spanish.
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2-3. DIAGNOSTIC MODE AND SPECIAL FUNCTIONS (Continued)
Manual Mode
This allows the Operator to quickly program a time and temperature for nonstandard products that are not on the menu card. This is to be a temporary setting and disables most of the advanced features of the controls. To enter Manual Mode:
1. Once out of the Melt cycle, press then .
2. Use to set cook time.
3. Press and use to set temperature.
4. Press t o start Manual Mode. Display shows “MANUAL”
and you start a cook cycle by pressing .
5. Press to exit Manual Mode.
Status Mode
Pressing during idle time, allows Operator to view:
a. The temperature of the peanut oil
b. The temperature setpoint and any offset
c. The average peanut oil temperature during last cook cycle
d. The rate of temperature rise or fall
e. Date and Time
Pressing during a cook cycle allows the Operator to view:
a. The temperature of peanut oil, plus the degrees and rate the Load
Compensation has affected the cook cycle (slows down or speeds up the timer)
b. The cooking step, the time left in cook cycle, setpoint temperature
and whether pressure is on
c. The average peanut oil temperature in cook cycle so far
d. The rate of temperature rise or fall
e. Date and Time
After 5 seconds, the control exits the Status Mode and the pressure fryer returns to normal operation.
Peanut oil Filter Enforcement
Prevents the Operator from exceeding the set number of cook cycles before filtering the peanut oil. The number in the center of the display shows how many cook cycles remain before the Filter Lockout occurs. For example, “5X” means the Operator can run 5 more cook cycles before filtering. This function cannot be bypassed and greatly increases the life of the peanut oil.
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2-3. DIAGNOSTIC MODE AND SPECIAL FUNCTIONS (Continued)
Information Mode
This mode gathers and stores historic information on the fryer and Operator performance. Press and at the same time and
“*INFO MODE*” shows on display. Press or to access the
steps and press to view the statistics within each step.
Information Mode is intended for technical use, but the Operator can view the following information:
1. E-LOG - last 10 errors and time they occurred
2. P-LOG - time of last 10 power-ups
3. HEAT-UPS - time of day and maximum heating rate (°/second) for
the last 10 heat-ups
4. COOK DATA - information on the last cook cycle
5. TODAY’S DATA - data since the start of day (not including the last cook cycle)
6. PREV-DAY-SUN - creates a log of the last 7 days, using the information in TODAY’S DATA.
7. 7-DAY TOTALS -totals the information from the last 7 days
8. OIL DATA - information on the current peanut oil, not including today’s cooking information
9. PREV OIL DATA - information on last batch of peanut oil
10. INP - provides test of fryer inputs
11. OUTP - shows the state of heater and pressure
12. POT TMP - temperature of peanut oil
13. CPU TMP - temperature of PC board
14. ANALOG - status of controller’s a-to-d converter
15. AC VOLTS - status of the line voltage to fryer
16. AMPS (Electric models only) - the present amp readings to heaters.
See section 5-4 for more details of the Information Mode.
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2-4. WARNINGS AND ERROR MESSAGES
The controls monitor procedure problems and system failures with warnings and error codes. The display shows the warning or error code, and an alarm sounds.
Pressing cancels most warnings, and pressing any control button
stops most Error Code alarms. But there are some exceptions (see below). The display shows the error until the situation is corrected.
WARNINGS
DISPLAY CAUSE CORRECTION
“W-1” Incoming supply voltage too low. Have voltage at plug and receptacle checked.
“LOW
VOLTAGE”
“W-2” Faulty components or connections. Have elements, connections, and contactors
“SLOW checked.
HEAT-UP”
“W-3” Product loaded into frypot Wait until peanut oil is at proper temperature
“WAS NOT before lights. before loading product.
READY”
“W-4” Frozen or too much product Do not overfill or place frozen product
“SLOW in frypot. into the frypot.
COOKING”
“W-5” Product loaded into frypot Wait until peanut oil is at proper temperature
“SLOW before lights. before loading product.
COOKING”
“W-6” Faulty components or connections. Have elements, connections, and contactors
“SLOW checked.
COOKING”
“W-7” Faulty components or connections. Have elements, connections, and contactors
LOW AMPS checked.
“W-9” Product overcooked. (May Discard product immediately.
“DISCARD appear after a Slow Cooking
PRODUCT” warning.)
“OIL TOO Didn’t allow peanut oil to drop Cancel button will not stop this warning. Once
HOT” down to current product’s setpoint the peanut oil temperature drops to setpoint
temperature. temperature, the alarm automatically stops.
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2-4. WARNINGS AND ERROR MESSAGES (Continued)
ERROR CODES
DISPLAY CAUSE CORRECTION
“E-4” PC board too hot. Check ventilation louvers on side of fryer for
“CPU TOO obstructions. If louvers are clear, have PC
HOT” board checked. Check cooling fan if present.
“E-5” Controls sensing 405°F Have heat components and temperature probe
“FRYER TOO or above. checked.
HOT”
“E-6” (A or B) Faulty temperature probe or Have temperature probe and connection
“FRYER connection. checked.
TEMP
SENSOR
FAILED”
“E-10” Peanut oil temperature too hot, Reset high limit. Check peanut oil temperature
“HIGH LIMIT drain valve opened while heat was for overheating. Have heat components
TRIPPED” on, or faulty high limit. checked if high limit continues to trip.
“E-15” Drain is open or faulty microswitch. Close drain. Have drain microswitch checked
“DRAIN IS if error code persists.
OPEN”
(500 fryer only)
“E-25” Wrong or faulty elements or wiring Have electrical supply, wiring, and elements
“HEAT AMPS problem. checked.
WERE TOO
HIGH
Because of the seriousness of this error code, turn the Cook/Pump switch OFF and back to COOK to cancel.
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2-4. WARNINGS AND ERROR MESSAGES (Continued)
ERROR CODES
DISPLAY CAUSE CORRECTION
(500 fryer only)
“E-26” Faulty contactors or PC board. Have the contactors and PC board checked.
“HEAT AMPS
ARE
LOCKED ON”
This error code could be displayed even with the Cook/Pump switch turned OFF. Unplug fryer or shut off the wall circuit breaker to disconnect electrical power to fryer.
“E-41” Memory scrambled. An individual Turn the Cook/Pump switch OFF and back to
“SYSTEM product program may be scrambled. COOK. If error code persists, have the PC
DATA LOST” Ex: “E-41 -2- DATA LOST”. This board checked or re-initialized.
means product #2 program is scrambled.
“E-46” Faulty eprom or PC board. Turn the Cook/Pump switch OFF and back to
“DATA SAVE COOK. If error code persists, have the PC
FAILED” board checked or re-initialized.
“E-70” Faulty Cook/Pump switch Have Cook/Pump switch checked, along with
“PWR SW or switch wiring. Faulty its wiring. Have I/O board checked.
OR WIRES I/O board.
FAILED”
“E-92” Blown 24 volt controller fuse, or Have the 14-pin cable connector checked or
“24 VOLT bad 14-pin cable connection. have the fryer checked for a short to ground in
FUSE” components such as the drain switch, solenoid,
or high limit.
Stuck or clogged solenoid valve. Have solenoid checked and cleaned.
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Henny Penny Chick-fil-A Controls
2-5. BASIC OPERATION
The following procedures should be followed on the initial start-up of the fryer, and each time the fryer is brought back into operation from a cold or shut down condition. These are basic, general instructions.
1. Check to see that the Cook/Pump switch is turned OFF.
2. Make sure the drain valve and filter valve are closed.
3. Remove the fry basket from the frypot and leave lid up.
4. Make sure the peanut oil is filled to the proper level in the frypot; 1/4 to1/2 inch (6.4-12.7 mm) below level indicator line.
5. Connect power to the fryer.
6. On gas models, light the pilot light.
7. Turn the Cook/Pump switch to COOK. Upon initial start-up
“CLOCK SET” shows in display. Set the clock to your time,
following prompts on the display, or see section 3-3 for help. Then display asks if the peanut oil is NEW or OLD. The controls auto­matically adjust the peanut oil temperature to the age of the pea­nut oil. Use to set the number of days of old peanut oil.
8. Unit automatically goes into the melt cycle, until the peanut oil temperature reaches 230°F (110°C). Then the controls go into the heat cycle and heats the peanut oil to preset temperature.
Once melted peanut oil reaches the proper level in the frypot, the melt cycle can be bypassed by pressing and holding one of the Product buttons.
Do not bypass the melt cycle unless enough melted peanut oil completely covers the elements in electric fryers or the curved frypot surface in gas fryers. Excessive smoking or fire could result.
9. Stir the peanut oil as it is heating up from a “cold” start. Be sure to stir down into the bottom of the frypot.
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2-5. BASIC OPERATION
(Continued)
10. Once out of the melt cycle, flashes until 5° before setpoint
temperature ( plus any offset temperature). Then lights and the selected product shows on the display.
The heat cycles on and off about 4 degrees before the setpoint temperature to help prevent overshooting the setpoint temperature (proportional control).
11. If the peanut oil was not filtered the night before at shutdown, filter the peanut oil now. Refer to section 3-9.
12. Follow the steps in Chick-fil-A’s training materials to load the product.
Before loading product, make certain is lit, indicating
that the peanut oil is at the correct cooking temperature for the type of product being cooked. The actual temperature may vary 20 degrees or more depending peanut oil age, product weights, product temperature, and other operational variables.
Do not overload, or place product with extreme moisture content into the basket. 12-14 lb (5.44-6.35 kgs.) is the maximum amount of product. Failure to follow these instruc­tions can result in peanut oil overflowing the frypot, causing burns or damage to the fryer.
13. Close the lid quickly, latching the lid.
Do not press until lid is closed, or the lid will try to lock as it is being tightened down.
14. Tighten the lid spindle clockwise, sealing the lid. Align the red knob on the spindle with the red knob on the latch.
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2-5. BASIC OPERATION
(Continued)
PRESSURIZED
LATCH THE LID PROPERLY AND ALIGN THE RED BALLS OR SEVERE BURNS WILL RESULT.
15. Press the desired Product button to start a cook cycle. The display counts down the cooking time.
To check the peanut oil temperature press . To stop a cook cycle, press .
The cook times may vary, compensating for peanut oil age, product weights, product temperature, and other operational variables.
16. Within a few minutes, the pressure gauge should increase to the OPERATING ZONE. If not, recheck the Installation and Opera­tion procedures.
17. Near the end of the cook cycle, the fryer automatically depressur­izes. Then at the end of the cook cycle, an alarm sounds, and the display flashes “DONE”. Press to stop the alarm.
DEPRESSURIZE
CHECK THE PRESSURE GAUGE READING. DO NOT ATTEMPT TO OPEN THE LID UNTIL THE PRESSURE DROPS TO ZERO. OPENING THE LID WHEN THE FRYPOT IS PRESSURIZED ALLOWS HOT PEANUT OIL AND MOISTURE TO ESCAPE FROM THE FRYPOT, RESULTING IN SEVERE BURNS.
18. After pressure drops to zero, turn the spindle counterclockwise.
Do not flip or spin the spindle cross arm when opening because it could damage the acme nut inside the cross bar.
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