This manual should be retained in a convenient location for future reference.
A wiring diagram for this appliance is located on the rear shroud cover of the control panel.
Post in a prominent location, instructions to be followed if user smells gas. This information
should be obtained by consulting the local gas supplier.
The Model 600 Fryer is equipped with a continuous pilot. But Fryer cannot be operated with out electric power. Fryer will automatically return to normal operation when power is restored.
Do not obstruct the fl ow of combustion and ventilation air. Adequate clearance must be left all around appliance for suffi cient air to the combustion chamber.
To avoid a fi re, keep appliance area free and clear from combustibles.
Improper installation, adjustment, alteration, service or maintenance can cause property
damage, injury or death. Read the installation, operating and maintenance
instructions thoroughly before installing or servicing this equipment.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. FIRE OR
EXPLOSION COULD RESULT.
3-10. Recommended Spare Parts for Distributors ....................................................... 3-3
3-11. Index of Parts List Illustrations .......................................................................... 3-4
i 206
Model 500/600
SECTION 1. TROUBLESHOOTING
1-1. INTRODUCTION
This section provides troubleshooting information in the form of
an easy to read table.
If a problem occurs during the fi rst operation of a new fryer, re-
check the installation per Section 2 of the Operator’s Manual.
Before troubleshooting, always recheck the operating procedure
per Section 3 of the Operator’s Manual.
1-2. SAFETY
The Henny Penny Pressure Fryer has many safety features incor porated. However, the only way to ensure a safe operation is to
fully understand e proper installation, operation, and maintenance
procedures. The instructions in this manual have been prepared to
aid you in learning the proper procedures. Where information is
of particuloar importance or safety related, the words DANGER,
WARNING, CAUTION, and NOTICE are used. Their usage is
described below.
SAFETY ALERT SYMBOL is used with DANGER,
WARNING, or CAUTION which indicates a personal
injury type hazard.
NOTICE is used to highlight especially important
information.
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided,
may result in property damage.
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
injury.
WARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious
injury.
DANGER INDICATES AN IMMINENTLY
HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, WILL RESULT IN DEATH OR
SERIOUS INJURY.
305 1-1
Model 500/600
1-3. TROUBLESHOOTING
To isolate a malfunction, proceed as follows:
1. Clearly defi ne the problem (or symptom) and when it occurs.
2. Locate the problem in the troubleshooting table.
3. Review all possible causes. Then, one-at-a-time work
through the list of corrections until the problem is solved.
Refer to the maintenance procedures in Section 2 of
this manual to safely and properly make the checkout
and repair needed. If maintenance procedures are not
followed correctly, injuries and/or property damage
could result.
1-2 305
Model 500/600
Problem Cause Correction
COOKING SECTION
Product Color Not Correct:
A. Too Dark (some batches) • Temperature programmed too hot • See Diagnostic Mode D 10;
if temperature settings have
been changed, have the controls
reintialized
in advance
• Done alarm ignored for more • If the fryer hasn’t been used
than 20 seconds since the problem batch, see
Information Mode 4 H; for more information on
this problem, see Information
Modes 5 U, 6 U, 7 R, or 8 R
• Wrong product button pressed • Be sure to press the correct
product button; if the fryer
hasn’t been used since the
problem batch, see Information
Mode 4 B to see what product button was pressed
B. Too Dark (all batches)
calibration to adjust color of product
bration; see Checking Tempera ture Probe Calibration Section;
if less than 15 degrees off, have
probe calibrated; if more than
15 degrees off, replace probe
• Breading product too far • Bread product just before frying
• Temperature probe out of • See Diagnostic Mode D 1
• Check temperature probe cali-
burnt taste, change peanut oil
• See Diagnostic Mode D 2;
Change peanut oil if controls
indicate it should be changed
• Peanut oil too old • If peanut oil is smoking or has
• Peanut oil too dark • Filter peanut oil
• Change peanut oil
• Faulty probe “E6”• If probe can’t be recalibrated,
have probe replaced
305 1-3
Model 500/600
Problem Cause Correction
COOKING SECTION (Continued)
C. Too Light (all batches) • Temperature probe out of • See Diagnostic Mode D 1 calibration to adjust color of product
• Check temperature probe cali-
bration; see Checking Tempera ture Probe Calibration Section;
if less than 15 degrees off, have
probe calibrated; if more than
15 degrees off, replace probe
• Slow fryer heat-up/recovery • See Diagnostic Mode D 4
for present day’s performance;
or see Information Modes 5, 6,
7, 8, and 9 for more information
on this problem
• Low voltage; see Diagnostic
Mode D 3 for present day’s
voltage performance; see
Information Modes 4, 5, 6, 7, 8,
9, and 15 for more information
on this problem
• Low gas pressure; have gas
pressure checked going to
burners, on gas fryers
• Oil usage wasn’t set for new • See Diagnostic Mode D 2 for
peanut oil the age of the oil; see section
3-7 for setting the age of the oil
D. Too Light (some batches) •Temperature programmed too low • See Diagnostic Mode D 10;
if temperature settings have
been changed, without authori zation, have the controls
reintialized
• Product placed in peanut oil • If fryer hasn’t been used since
before proper temperature the problem batch, see Informa tion Mode 4 C; for more information on this see Informa tion Modes 5 S, 6 S, 7 P, or 8 P
• Wrong product button pushed • If fryer hasn’t been used since
problem batch, see Information
Mode 4 B to see what product was selected
1-4 305
Model 500/600
Problem Cause Correction
COOKING SECTION (Continued)
D. Too Light (some batches) • Cook Cycle aborted before alarm • See Diagnostic Mode D 7
(Continued)and “DONE”fl ashes to see how many times
the Cook Cycle was stopped
before the end of the cycle
peanut oil see Diagnostic Mode D 5 to see if the controls sensed any
frozen or overloaded batches
Dryness of Product
• Cover product with plastic
wrap, reducing evaporation
• Over-cooking the product • Done alarm ignored for more
than 20 seconds; if the fryer
hasn’t been used since the
problem batch, see Information
Mode 4 H; for more informa tion on this problem, see Infor mation Modes 5 U, 6 U, 7R, or
8 R
• Time of Cook Cycle set too long • See Diagnostic Mode D 10; if time settings have been
changed, have the controls
reintialized
• Frozen product placed in • Use fresh or thawed product;
• Moisture loss prior to cooking • Use fresh product
problem batch, see Information
Mode 4 B to see what product was selected
• Peanut oil needs fi ltering • Filter peanut oil more often
• Frypot not properly cleaned • Drain and clean frypot
305 1-5
• Wrong product button pushed • If fryer hasn’t been used since
Model 500/600
Problem Cause Correction
COOKING SECTION (Continued)
Product not done • Cook Cycle aborted before alarm, • See Diagnostic Mode D 7
and “DONE”fl ashes to see how many times
the Cook Cycle was stopped
before the end of the cycle
• Frozen product placed in • Use fresh or thawed product;
peanut oil see Diagnostic Mode D 5 to see if the controls sensed
frozen or overloaded batches.
• Wrong product button pushed • If fryer hasn’t been used since
problem batch, see Information
Mode 4 B to see what product was selected
• Temperature programmed too low • See Diagnostic Mode D 10;
or not programmed properly if temperature settings have
been changed, have the controls
reintialized
• Temperature probe out of • Check temperature probe cali calibration bration; see Checking Tempera ture Probe Calibration Section;
a. If less than 5° off, see
Diagnostic Mode D 1
b. If between 5 and 15 degrees
off, calibrate probe; if more
than 15° off, replace probe
• Slow fryer heat-up/recovery • See Diagnostic Mode D 4 for
present day’s performance; or see Information Modes 5, 6, 7,
8, and 9 for more information
on this problem
• Low voltage; see Diagnostic
Mode D 3 for present day’s
voltage performance; see
Information Modes 4, 5, 6, 7, 8,
9, and 15 for more information
on this problem
• Low gas pressure; have gas
pressure checked going to
burners, on gas fryers
• Product too thick • Make sure chicken fi lets have been fi leted
1-6 305
Model 500/600
Problem Cause Correction
POWER SECTION
With COOK/PUMP Switch • Open circuit • Check to see if fryer is plugged in COOK position, fryer isin
completely without power
fuse
cian check power supply and
COOK/PUMP switch
• Check wall circuit breaker or
• Have a qualifi ed service techni-
PRESSURE SECTION
Pressure will not • Exhaust line from solenoid • Turn unit off and allow fryer to
exhaust at end of valve to exhaust tank cool to release pressure from
cooking cycle. clogged frypot; have all pressure lines,
exhaust stacks, and exhaust
tank cleaned
cleaned
Operating pressure too high
cool to release pressure from
frypot; remove deadweight and
clean, per Cleaning the Dead-
weight Valve Section.
• Solenoid valve clogged • Have solenoid checked and
• Deadweight clogged • Turn unit off and allow fryer to
DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH PRESSURE CONDITIONS.
SEVERE INJURIES AND BURNS WILL RESULT. IMMEDIATELY PLACE THE POWER/
PUMP SWITCH IN THE OFF POSITION, WHICH RELEASES THE PRESSURE BY ALLOW ING THE UNIT TO COOL. DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH PRESSURE HAS BEEN FOUND AND CORRECTED.
305 1-7
• Exhaust line to stack clogged • Clean exhaust line to stack
Model 500/600
Problem Cause Correction
PRESSURE SECTION (Continued)
Pressure does not • Not enough product in fryer • Place proper quantity of
build or product not fresh fresh product within frypot to
generate steam
removed from deadweight see Unpacking Section
• Metal shipping spacer not • Remove shipping spacer;
not closing cleaned
repaired
if pressure settings have been
changed, have the controls
reintialized
adjusted
• Lid open or not latched • Close and latch lid
• Solenoid valve leaking or • Have solenoid valve checked or
• Deadweight assembly leaking • Have deadweight assembly
• Pressure not programmed • See Diagnostic Mode D 10;
• Lid gasket leaking • Reverse gasket or lid needs
• Safety relief valve leaking. • Check and replace if necessary
FILTER SYSTEM SECTION
Filter motor runs • Pump clogged • Have pump cleaned
but pumps peanut oil
slowly • Filter line connection • Tighten all fi lter line loose connections
• Solidifi ed peanut oil • Clear all fi lter lines of solidifi ed peanut oil
Filter switch on, • Defective COOK/PUMP switch • Have switch checked
motor does not run
• Defective motor • Have motor checked
• Motor thermal protector tripped • Reset thermal protector
per Filter Pump Motor
Thermal Protector Section
1-8 305
Model 500/600
Problem Cause Correction
FILTER SYSTEM SECTION (Continued)
Motor hums but • Clogged lines or pump • Have pump and lines
will not pump removed and cleaned
• Have pump seal, rotor
and rollers replaced
HEATING OF PEANUT OIL SECTION
Peanut oil will not heat • Blown fuse or tripped circuit • Reset breaker or replace fuse
breaker
• Faulty cord and plug • Check cord and plug
• Faulty PC board • Have control panel checked
• Faulty or tripped high • Reset high limit per Operat
limit “E10” ing Components Section; if
high limit doesn’t reset, have
it checked
• Drain valve open “E15”• Close drain valve
• Possible faulty probe “E6”• Have temperature probe
checked
• Possible faulty contactor • See Diagnostic Modes D 4;
(electric models) see if “CHECK COILS,
CONTACTORS AND
WIRING” shows on display
• Gas valve knob turned to the • Make sure the gas valve knob
OFF position (gas models) is turned to ON
• Faulty thermocouple on gas • Have thermocouple checked
control valve (gas models)
• Faulty COOK/PUMP switch • See Information Mode10
• Faulty drain switch “E15” and check to see if the
• Possible faulty gas control input code is present; if not,
have fryer checked by a
certifi ed service technician
• Pilot not lit (gas models)
• Light pilot per Gas Pilot Lighting
Procedure section in Operator’s
Manual
305 1-9
Model 500/600
Problem Cause Correction
HEATING OF PEANUT OIL SECTION (Continued)
Peanut oil heating slowly • Low or improper amps • See Infomation Mode 16
for present amperage; or see Information Modes 4, 5, 6,
7, 8, 9, for more information
on this problem; Diagnostic
Mode D 4 gives present day’s heating performance
• Low or improper voltage • See Diagnostic Modes D 3 &
D 4 for present day’s voltage
and heating performance; or
see Information Modes 4, 5, 6,
7, 8, 9, and 15 for more infor mation on this problem
• Weak or burnt out • See Diagnostic Modes D 4;
elements (elec. model) see if “CHECK
COILS, CONTACTORS
• Burnt or charred connectors AND WIRING” shows on
display; if so, have fryer
• Faulty contactor (electric models) checked by a certifi ed service
technician
• Wire(s) loose • Have wires tightened
• Supply line too small - low • Increase supply line size;
gas volume (gas models) refer to installation
instructions
• Improper ventilation • Refer to installation
system (gas models) instructions
1-10 305
Model 500/600
1-3. TROUBLESHOOTING (Continued)
PROBLEM CAUSE CORRECTION
PEANUT OIL DRAINING
Peanut oil will not
drain from frypot
(all models)
Gasket coming out
of lid liner
Lid spindle will not
turn or turns hard
with lid open
• Drain valve clogged with crumbs• Open valve - force cleaning
brush through drain opening
• Drain valve will not open by
turning handle
• Replace cotter pins in valve
coupling
LID SECTION
• Crumbs under gasket
• Remove gasket and clean per
Pressure Regulation/Exhaust section
• Clean top rim of frypot
• Replace worn or damaged
gasket per Pressure Regulation/Exhaust
section
• Spindle dry• Lubricate spindle per Pressure Regula tion/Exhaust section
• Lid gasket not seated properly
or idle nut not adjusted
• To check the problem, perform
the following procedures:
1. Remove pressure from frypot.
2. Turn main switch to off
position.
3. Drain shortening from frypot.
The next procedure must be
performed while holding the
lid closed until the lid latch is
free from the crossarm. Failure
to hold down the lid will result
in the lid springing back to a
full open position. Personal injury,
or damage to the hinge may result.
4. Remove Tru-Arc ring. Drive
latch pin out. Lid will open.
5. Raise lid slowly.
6. Reinstall latch.
7. Adjust limit stop, per Pressure
Regulation/Exhaust section.
8. Lid gasket should be properly
seated in lid liner.
1-12 305
Model 500/600
1-4. WARNINGS AND
ERROR MESSAGES
The controls monitor procedure problems and system failures with warnings and error codes. The display shows the warning or error code, and
an alarm sounds.
Pressing cancels most warnings and pressing any control button
stops most Error Code alarms. But there are some exceptions (see below). The display shows the error until the situation is corrected.
WARNINGS
DISPLAY CAUSE CORRECTION
“W-1” “LOWIncoming supply voltage too low Have voltage at plug and receptacle checked
VOLTAGE”
“W-2” Faulty components or connections Have elements, connections, and contactors
“SLOWcheckedHEAT-UP”
“W-3”Product loaded into frypot Wait until peanut oil is at proper temperature
“WAS NOTbefore lights before loading product
READY”
“W-4” Frozen or too much product Do not overfi “SLOWin frypot into the frypotCOOKING”
“W-5”Product loaded into frypot Wait until peanut oil is at proper temperature
“SLOWbefore lights before loading product.COOKING”
“W-6”Faulty components or connections Have elements, connections, and contactors
“SLOWcheckedCOOKING”
“W-7”Faulty components or connections Have elements, connections, and contactors
“LOW AMPS”checked
“W-9” Product overcooked (may Discard product immediately
“DISCARDappear after a “W-6”, “SLOWPRODUCT”COOKING” warning)
“OIL TOODidn’t allow peanut oil to drop CANCEL button will not stop this warning; HOT”down to current product’s setpoint once the peanut oil temperature drops to set temperature point temperature, the alarm automatically stops
ll or place frozen product
“E-4”PC board too hot Check ventilation louvers on side of fryer for
“CPU TOOobstructions; if louvers are clear, have PC
HOT”board checked; check cooling fan if present.
205 1-13
Model 500/600
1-4. WARNINGS AND
ERROR MESSAGES (Continued)
ERROR CODES
DISPLAY CAUSE CORRECTION
“E-5”Controls sensing 405°F Have heat components and temperature probe
“FRYER TOO or above checkedHOT”
“E-6” (A or B) Faulty temperature probe or Have temperature probe and connection
“FRYER TEMP connection checked
SENSORFAILED”
“E-10”Peanut oil temperature too hot, Reset high limit per Operating Components;
“HIGH LIMITdrain valve opened while heat was Section; check peanut oil temperature for TRIPPED”on, or faulty high limit overheating; have heat components checked if
high limit continues to trip
“E-15”Drain is open or faulty microswitch Close drain; have drain microswitch checked
“DRAIN ISif error code persists
OPEN”
“E-25”Wrong or faulty elements or wiring Have electrical supply, wiring, and elements
“HEAT AMPS problem. checked
WERE TOOHIGH”
(500 fryer only) Because of the seriousness of this error code,
turn the COOK/PUMP switch OFF and back
to COOK to cancel.
“E-26”Faulty contactors or PC board Have the contactors and PC board checked
“HEAT AMPS
ARELOCKED ON”
(500 fryer only) This error code could be displayed even with
fryer or shut off the wall circuit breaker to
disconnect electrical power to fryer.
the COOK/PUMP switch turned OFF. Unplug
“E-41”Memory scrambled; an individual Turn the COOK/PUMP switch OFF and back
“SYSTEMproduct program may be scrambled; to COOK; if error code persists, have the PC
DATA LOST” ex: “E-41 -2- DATA LOST”; this board checked or re-initializedmeans product #2 program is
scrambled
“E-41”Memory scrambled; an individual Turn the COOK/PUMP switch OFF and back
“SYSTEMproduct program may be scrambled; to COOK; if error code persists, have the PC
DATA LOST” ex: “E-41 -2- DATA LOST”; this board checked or re-initialized
scrambled
1-14 205
means product #2 program is
Model 500/600
1-4. WARNINGS AND
ERROR MESSAGES (Continued)
ERROR CODES
DISPLAY CAUSE CORRECTION
“E-41”Memory scrambled; an individual Turn the COOK/PUMP switch OFF and back
“SYSTEMproduct program may be scrambled; to COOK; if error code persists, have the PC
DATA LOST” ex: “E-41 -2- DATA LOST”; this board checked or re-initializedmeans product #2 program is
scrambled
“E-46”Faulty eprom or PC board Turn the COOK/PUMP switch OFF and back
“DATA SAVEto COOK; if error code persists, have the PCFAILED”board checked or re-initialized
“E-47” Failure of 12 volt DC supply Turn the COOK/PUMP switch OFF and back
“ANALOG on the I/O board to COOK; if the and DO NOT
SYSTEM
OR 12 VOLTlight up when the 8888’s are displayed, have the
FAILED”I/O board replaced
Amp sensors plugged in backwards Have positions of amp sensors checked
Faulty PC board Have control panel replaced
“E-48”Failure of 12 volt DC supply Turn the COOK/PUMP switch OFF and back
INPUT on the I/O board to COOK; if the and DO NOT
SYSTEM
ERROR”light up when the 8888’s are displayed, have the I/O board replaced
Faulty PC board Have control panel replaced
“E-70 A”Missing or broken wire in pins 1 and Have jumper wire between pins 1 and 2
“FAN VAC 2 of P11 connector, or faulty checkedJUMPER connector MISSING”Faulty I/O board Have I/O board checked and replaced if
necessary
“E-70 B”Faulty COOK/PUMP switch Have COOKPUMP switch checked, along
“PWR SWor switch wiring; faulty with its wiring; have I/O board checked
OR WIRES I/O board
FAILED”
“E-92”Blown 24 volt controller fuse, or Have the 14-pin cable connector checked or
“24 VOLTbad 14-pin cable connection have the fryer checked for a short to ground in FUSE”components such as the drain switch, solenoid,
or high limit and wiring
Stuck or clogged solenoid valve Have solenoid checked and cleaned
205 1-15
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS
The Chick-fi l-A fryer controllers provide diagnostic functions that
let an Operator review operating and performance data for the
fryer.
The information provided by Diagnostic Mode can be used to
monitor procedural errors, such as, not waiting for the READY
light before starting a Cook Cycle, canceling cycles early, etc.
In addition, Diagnostic Mode allows slight adjustment to product
color, reports the age and accumulated wear of the oil, and reports
information about the performance of the line voltage supply.
Accessing Diagnostic Mode
To activate Diagnostic Mode, press button, then press
button.
The controller displays the following message:
“ *DIAGNOSTIC* “
“ *REPORT* “
When this introduction message is fi nished, the controller displays
Diagnostic step D 1 (see below).
are used to step through the report items. Press to
step forward to the next item. Press to step backward
through the report items.
The report information is grouped into sections, D 1 through D 10.
Most sections have several related items.
To toggle between English and Spanish Display Mode, press
button then press .
To exit Diagnostic Report Mode at any point, press .
1-16 305
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
D 1: Color Adjustment
This step lets the user make slight adjustments to the product color.
The fi rst step of this item asks “IS PRODUCT COLOR OK?”
If product color is okay and no change is desired press or
to move on to the next item, or press to exit Diagnostic Mode.
If a change is desired, press (i.e. color is not okay). The
controller shows “ADJUST DARKNESS”, then displays the
darkness control slider:
“ LT - - - - - + - - - - - DK”
A blinking asterisk (*) indicates the current position. and
are used to adjust the darkness setting.
To make the product darker, press to move the blinking “
* “ toward the DK (darker) side.
To make the product lighter, press to move the blinking “
* “ toward the LT (lighter) side.
When done adjusting, press to exit and return to normal
operating mode.
Any temperature adjustment activated by the color adjustment
feature will be refl ected in the normal setpoint display as part of
the offset from the basic product cook temperature. To view the
present regulating temperature, press twice.
In the example, “SETPT = 315°F + 6”the product cook
temperature is 315°F and has an additional offset of 6°F to
compensate for the age of the oil, how long the fryer sits idle, and
any color adjustments.
305 1-17
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
D 2: Oil Wear Report
This section displays information about the age of the present
batch of peanut oil.
The fi rst step shows how many days of use this oil has:
“D2: THIS OIL IS “
“D2: 4 DAYS OLD “
The controller only counts days in which the fryer is in use.
Press to move on to the second step. This step shows the age
of the peanut oil by percentage of its expected lifetime.
The peanut oil’s present, accumulated wear is compared to the
wear setting at which the controller will prompt for the oil to be
changed.
“D2: THIS OIL IS “
“D2: 16% USED “
This information can be used as the oil nears the end of its life (i.e.
95%), to plan ahead for when a clean-out will be required.
Press to move on to the next section.
1-18 305
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
D 3: Line Voltage Performance Report
This section displays information about how good the line voltage
supply has been for the present day and for the present batch of oil.
The controller continually monitors the line voltage supplied to the
fryer (when the fryer is on). If the line voltage drops below [90%]
of its nominal value, the controller signals a “LOW VOLTAGE”
alarm.
This alarm sounds at the end of each Cook Cycle for which
low voltage has been detected. While not cooking, the low voltage
alarm can sound as frequently as every 30 minutes.
“[ ]” around a value, such as [90%], means this value
is programmable and might change with later software
versions.
Voltage Report for Today
If no low voltage warnings have been detected for the present day,
the controller shows, “D3: VOLTAGE OK, D3: TODAY “
If one or more low voltage warnings have been detected for the
present day, the following sequence example could be displayed:
“D3: YOU HAD 3”
“D3: LOW VOLTAGE”
“D3: WARNINGS”
“D3: TODAY”
(Press )
“D3: MIN VOLTAGE”
“D3: TODAY = 83%”
(Press )
“D3: MAX VOLTAGE”
“D3: TODAY = 101%”
(Press )
305 1-19
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
“D3: ARE OTHER”
“D3: FRYERS”
“D3: HAVING THIS”
“D3: PROBLEM”
“D3: TODAY?”
Press or .
If is pressed (other fryers are having this problem):
“D3: FACILITY”
“D3: OR UTILITY”
“D3: PROBLEM”
If is pressed (other fryers are not having this problem):
“D3: CHECK CORD,”
“D3: WIRING,”
“D3: AND
BREAKER”
In either case, press to move on to the next step.
Voltage Report for Present Batch of Peanut Oil
This report for the present batch of oil does not include data from
the today. It includes data for all days on the present batch of oil
before today.
For example, if low voltage warnings started appearing today but
had not been displayed before, the previous item might report “3
LOW VOLTAGE WARNINGS TODAY” while this step reports
“VOLTAGE OK SINCE LAST OIL CHANGE”.
If no low voltage warnings have been detected before today for the
present batch of oil, the controller shows:
“D3: VOLTAGE OK”
“D3: SINCE LAST”
“D3: OIL CHANGE”
1-20 305
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
If one or more low voltage warnings have been detected before
today, the following sequence is displayed:
“D3: BEFORE TODAY”
“D3: 27 LOW VOLT”
“D3: WARNINGS”
“D3: ON THIS OIL”
(Press )
“D3: MIN VOLTAGE”
“D3: BEFORE TODAY”
“D3: = 85%”
(Press )
“D3: MAX VOLTAGE”
“D3: BEFORE TODAY”
“D3: = 105%”
Press to advance to the next section.
D 4: Heating Capacity Report
This section reports the present status of the heating system.
The controller examines a history of heat-up data and determines
whether or not the heating system is operating normally. The heat
capacity is said to be bad only if the most recent heat-up failed to
meet the expected heat-up rate and three of the last four heat-ups
also failed to achieve the expected rate. That is, a single slow heatup will not trigger a slow heat warning. The slow heat warning is
activated only after repeated low-rate heat-ups is observed.
The controller can’t assess the integrity of the heating system if
the fryer has been experiencing voltage problems. Low heat rates
observed in this situation might be due to voltage problems rather
than heater problems.
305 1-21
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
If the fryer has witnessed two or more low voltage warnings today,
the following report is displayed:
“D4: CAN’T TEST”
“D4: HEA
T CAPACITY”
“D4: DUE TO”
“D4: VOLTAGE”
“D4: PROBLEMS”
Otherwise, if the assessed heat capacity rating is presently “good”
and there has been at most one heat-up today that failed to achieve
the expected rate, the following report is displayed:
“D4: HEATING”
“D4: CAPACITY”
“D4: IS FINE”
Otherwise, if the heat capacity is presently assessed as “bad”,
or presently assessed as “good” but two or more heat-ups today
have not reached the expected heat-up rate, the following report
sequence is generated:
“D4: YOU HAD 75%”
“D4: SLOW HEATS”
“D4: TODAY”
(Press )
“D4: HAVE 20%”
“D4: SLOW HEATS”
“D4: THIS OIL”
(Press )
“D4: HAD 0%”
“D4: SLOW HEATS”
“D4: LAST OIL”
(Press )
If the heat capacity is assessed as bad (low heat-up rate on last
heat-up, and on three of the last four heat-ups), then the heating
coils are suspect and the following message is displayed:
“D4: CHECK COILS,”
“D4: CONTACTORS,”
“D4: AND WIRING”
1-22 305
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
Otherwise, the heating coils are presumed to be good and the
following messages appear:
This section summarizes the slow cooking status for each product.
Actual cook times for Cook Cycles can vary from the programmed
cook time setting, due to the load compensation feature. Load
Compensation slows the cook timer down when the actual peanut
oil temperature is below a reference value, and speeds up the
cook timer countdown when peanut oil temperature is above the
reference.
When the peanut oil temperature is lower than expected during a
Cook Cycle, the overall cook time will be longer than normal. If
the actual cook time stretches beyond a programmed limit, the
controller counts a “SLOW COOK” event and sounds an alarm at
the end of the Cook Cycle.
If low voltage or low amps are detected during the Cook Cycle, the
warning message indicates “LOW VOLTAGE” or “LOW AMPS”,
but the cycle will still count as a “slow cook”. If the voltage and
amps have been fi ne during the Cook Cycle but the cycle was
started before the Ready light came on, then the warning message
indicates “SLOW COOK — WAIT FOR READY LIGHT”.
Otherwise, the slow cooking problem will be attributed to a “bad
batch” of product: cooking too much in one load, or cooking
product that is too cold (i.e. frozen product on a pressure fryer
when the product should be fresh).
If none of the products has more than 5% slow Cook Cycles today,
the following report is made:
“D5: COOK TIMES”
“D5: LOOK OK”
“D5: TODAY”
305 1-23
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
Otherwise, if one or more cook products have generated a slow
cook warning more than 5% of the time, but four or more low
voltage or slow heat-up warnings (any combination) have been
generated today, then the report is as follows:
“D5: SOME SLOW”
“D5: COOKS
TODAY”
“D5: MAYBE DUE TO”
“D5: VOLTAGE OR”
“D5: COIL PROBLEMS”
Such a report is saying the slow cooking may be the result of low
voltage (which signifi cantly reduces heat capacity) or the result
of other problems with the heating system. In this case, the slow
cook problems might not have anything to do with user error.
Otherwise, the slow cooking is generally attributed to user error:
cooking too much product in one load, cooking frozen product (in
the pressure fryer) when it should be fresh, or cooking before the
Ready light illuminates, etc.
An individual “XXXXX IS COOKING SLOWLY TODAY” report
item is generated for each product that has had more than 5% slow
cook warnings today. This report item is triggered based solely
on the number of slow cooks for that product, whether those slow
cooks are due to voltage or heating problems, or due to cooking
before ready, cooking too much, or cooking frozen product.
This section shows how many Cook Cycles were started before the
READY light was on. This is strictly a user error.
If the fryer was in the ready range when the user begins to load
product, but is out of the ready range by the time the Cook Cycle is
started, the control will not give you an alarm.
If the fryer wasn’t ready before loading, an alarm sounds and
“WAS NOT READY” warning is generated. The number of times
this has happened today is indicated by the following report item:
“D6: COOKED”
“D6: BEFORE READY”
“D6: 11 TIMES”
“D6: TODAY”
(Press )
305 1-25
Model 500/600
1-5. DIAGNOSTIC MODE
DETAILS (Continued)
The number of “WAS NOT READY” warnings for this batch
of peanut oil is also reported. Note that this value does not yet
include the not ready warnings generated today.
“D6: BEFORE TODAY,”
“D6: COOKED”
“D6: BEFORE READY”
“D6: 8
TIMES”
“D6: ON THIS OIL”
(Press )
Finally, the controller identifi es how many times the not ready
warning was generated for the previous batch of peanut oil:
“D6: LAST OIL,”
“D6: COOKED”
“D6: BEFORE READY”
“D6: 24 TIMES”
D 7: “Stopped Too Soon” Report
This section shows how many Cook Cycles were stopped early by
the user, before the cook timer had counted down to 0:00 and the
“*DONE*” indication was given. This is strictly a user error.
Cycles that are canceled after cooking for less than 30 seconds are
not counted here. For example, if a cycle is accidentally started,
and the Cook Cycle is canceled after just a few seconds, this cycle
will not be counted as a Stopped Too Soon Cycle.
Also, some allowance is given for stopping a cycle a little early.
The user can cancel the cycle up to 10 seconds early without
penalty.
Otherwise, however, any cycle that was stopped with more than 10
seconds remaining (0:10) on the cook clock with be counted as a
Stopped Too Soon Cycle.
The fi rst item displays what percent of cycles today were stopped
with more than 0:10 remaining. All products are grouped into one
count.
“D7: 8% OF LOADS”
“D7: WERE STOPPED”
“D7: TOO SOON”
“D7: TODAY”
(Press )
1-26 305
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