Henny Penny 290 User Manual
Model 290
SECTION 1. TROUBLESHOOTING
1-1. INTRODUCTION This section provides troubleshooting information in the form
of an easy to read table.
If a problem occurs during the first operation of a new fryer,
recheck the installation per the Installation Section of this
manual.
Before troubleshooting, always recheck the operation procedures per Section 3 of this manual.
1-2. SAFETY
Where information is of particular importance or safety related,
the words DANGER, WARNING , CAUTION, and NOTICE are
used. Their usage is described below .
SAFETY ALER T SYMBOL is used with DANGER,
W ARNING, or CAUTION which indicates a personal injury
type hazard.
NOTICE is used to highlight especially important information.
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided,
may result in property damage.
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
injury.
W ARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious
injury.
DANGER INDICA TES AN IMMINENTL Y
HAZARDOUS SITUA TION WHICH, IF NOT
AVOIDED, WILL RESUL T IN DEA TH OR SERIOUS
INJURY.
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1-3. TROUBLESHOOTING T o isolate a malfunction, proceed as follows:
1. Clearly define the problem (or symptom) and when it
occurs.
2. Locate the problem in the Troubleshooting table.
3. Review all possible causes. Then, one-at-a-time work
through the list of corrections until the problem is solved.
4. Refer to the maintenance procedures in the Maintenance
Section to safely and properly make the checkout and repair needed.
If maintenance procedures are not followed corr ectly,
injuries and/or property damage could result.
Model 290
1103 1-2
Problem Cause Correction
COOKING SECTION
Product color not correct:
A. Too dark
• Temperature too high • Check temperature setting
in the program mode; see
Programming Section in
Operator’s Manual
• Faulty temperature probe • Remove and replace tempera-
ture probe
• Shortening too old • Change shortening
• Shortening too dark • Filter shortening
• Change shortening
• Breading product too far • Bread product closer to
in advance actual frying period
Model 290
B. T oo light
C. Product
greasy
• Temperature too low • Check temperature setting
• Remove and replace tempera-
ture probe
• Fryer incorrect preheat • Allow proper preheat time
• Slow fryer heat-up/recovery • Faulty element
• Wrong cook button • Be sure to select the correct
pushed. amount of product to be cooked
• Shortening old • Replace shortening
• Temperature too low • Check temperature setting
• Temperature not recovered
when product was dropped
in frypot
• Faulty temperature probe • Remove and replace defective
temperature probe
• Frypot overloaded • Reduce cooking load
• Product not removed from • Remove product from
frypot immediately after frypot immediately after
end of cycle end of cycle
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