Heath Zenith 7797, 7393 User Manual
Wireless Push Button
Accessory
© 2017 HeathCo LLC 207667-03A
Model
Wireless
push
button
Wireless
push
button
Hardware
pack
7797
✔ ✔
7393
✔ ✔
The Heath® Zenith wireless push button accessory works with any Heath® Zenith
wireless chime. This package includes:
Style of push button may vary from illustration.
Note: All
illustrations show model 7797. The instructions are the
same for all models.
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2
Figure 1
WARNING: To prevent possible SERIOUS INJURY or DEATH:
• NEVER allow small children near batteries.
• If battery is swallowed, immediately notify doctor.
Figure 2
1 2 3 4 5 6 7 8
CB
TUNE – HOLD
1 SECOND.
SYNC – HOLD
3 SECONDS.
RESET – HOLD
10 SECONDS.
C
H
I
M
E
V
O
L
U
M
E
A
MODEL: WL-4B
1 – MODE
2 – TUNE
C
H
I
M
E
V
O
L
U
M
E
ON
1 2
1. Remove orange battery tab from push button. Remove
back of case by pushing in tab on bottom with a small
screwdriver (see Figure 1). Remove orange battery tab.
2. Determine chime type. Look at the chime and determine
which type of chime will be connected to the push button
(see Figure 2).
• Chime < A > (2 Switches): The chime has only two
switches.
• Chime < B > (1 Button): The chime has a multi-function
button (“Tune/Sync/Reset” or “Sync/Reset”).
• Chime < C > (7 or 8 Jumpers or Switches): The chime
has a row of 7 or 8 jumpers or switches.
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Continued
3. Sync the push button and chime.
Syncing Chime < A >
Step A1 (see Figure 3)
• If the chime is plugged in, unplug the chime.
• Set chime switch 1 to the ON position. If the chime was
unplugged, plug chime into wall outlet.
Step A2
• Remove battery from push button. Wait 30 seconds.
• Install battery in push button.
• Within 1 minute of installing battery, press and hold the
push button for 5 to 7 seconds.
• Press the push button to confirm sync. If chime sounds,
sync is complete.
• Go to step 4.
Syncing Chime < B >
Step B1 (see Figure 4)
• Press and hold the button on the chime until the chime
sounds a “Beep-Beep”.
• Press the push button within 60 seconds. The chime
will sound a “Beep-Beep” tone to indicate the push
button is synced.
• Press the push button to confirm sync. If chime sounds,
sync is complete.
• Go to step 4.
Syncing Chime < C >
Step C1 (see Figure 5)
• Remove all jumpers from positions 1 through 7 on the
chime and place jumpers only on positions 1 and 2, or
set switches 1 and 2 to the ON position and switches
3 through 7 to the OFF position.
Figure 3
Chime
Setting
ON
1 2
Figure 4
60 Sec.
Figure 5
Chime Setting
ON
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
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Figure 6
• Remove battery from push button. Wait 30 seconds.
• Install battery in push button.
• Within 1 minute of installing battery, press and hold the
push button for 5 to 7 seconds.
• Press the push button to confirm sync. If chime sounds,
sync is complete.
• Go to step 4.
4. Test range. Temporarily position push button where you
want it mounted. Press push button to verify chime and
push button work properly. If chime does not sound, see
Troubleshooting.
5. Mount push button. Use either screws or double sided
tape to mount push button.
• Screw Mounting: To mount with screws, remove
back of case by pushing in tab on bottom with a small
screwdriver (see Figure 1). Note: Remove material in
screw holes (if needed) before mounting with screws.
Attach back of case to door jamb or wall (see Figure
6). Snap front of push button on.
• Tape Mounting: When attaching push button using
double sided tape, make sure the surface of the door
jamb or wall is clean.
6. Battery replacement. Make sure batteries are installed
according to the diagram inside the push button.
IMPORTANT: Properly dispose of drained batteries.
Battery
Model
7797
Model
7393
Type A23 12V
✔
Type 2032 3V
✔
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Push Button Chime < A > 2-Sounds
Chime
3-Sounds
Chime
Jumper - ON Switch 2 - ON Ding Ding
Jumper - OFF Switch 2 - ON Ding-Dong Ding-Dong
Jumper - OFF Switch 2 - OFF Ding-Dong Ding-Dong
Jumper - ON Switch 2 - OFF Ding Westminster
Tune Setting Table – Chime < A > and Push Button Settings*
*For musical chimes, refer to the chime manual when selecting tune.
Tune Settings
Wireless chimes have different selectable tunes: Ding (one note tune) and Ding-Dong
(two note tune). Some models include Westminster (eight note tune) or musical
tunes. The factory setting is for the Ding-Dong (or Westminster if applicable) tune.
This tune can be changed by following the instructions in the Tune Setting Table.
Continued
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Push Button Chime < C > 2-Sounds
Chime
3-Sounds
Chime
Jumper - ON Jumper 8 or
Switch 8 - OFF
Ding Ding
Jumper - OFF Jumper 8 or
Switch 8 - OFF
Ding-Dong Ding-Dong
Jumper - OFF Jumper 8 or
Switch 8 - ON
Ding-Dong Westminster
Jumper - ON Jumper 8 or
Switch 8 - ON
Ding Ding
Tune Setting Table – Chime < C > and Push Button Settings*
*For musical chimes, refer to the chime manual when selecting tune.
Push Button Chime < B > 2-Sounds
Chime
3-Sounds
Chime
Jumper - ON ——— Ding Ding
Jumper - OFF Push button on
chime to select
tune
Ding-Dong Ding-Dong or
Westminster
Tune Setting Table – Chime < B > and Push Button Settings*
*For musical chimes, refer to the chime manual when selecting tune.
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Troubleshooting
1. PROBLEM: Chime does not sound or rang one time and quit.
A. POSSIBLE CAUSE: Batteries not installed correctly.
A. CORRECTIVE ACTION: Make sure batteries are installed according to
the diagram inside the push button and chime (if applicable).
B. POSSIBLE CAUSE: Batteries are dead.
B. CORRECTIVE ACTION: Check charge of push button and chime batteries
(if applicable) and replace if necessary.
C. POSSIBLE CAUSE: Push button and chime are not synced.
C. CORRECTIVE ACTION: Follow steps 2 and 3, page 2, to sync.
2. PROBLEM:
Batteries seem okay, but the chime does not work after installation.
A. POSSIBLE CAUSE: Chime or push button is mounted on metal or near
metal studs. Note: Metal reduces transmission range.
A. CORRECTIVE ACTION: Use 1/4 in. to 1/2 in. (6 to 13 mm) wood shims
to move chime or push button away from metal surface.
B. POSSIBLE CAUSE: Chime is mounted near concrete floor or wall. Note:
Concrete may reduce range.
B. CORRECTIVE ACTION: Move chime away from concrete surface.
C. POSSIBLE CAUSE: Chime and push button are installed too far apart.
C. CORRECTIVE ACTION: Locate chime closer to push button.
Note: The range of the wireless chime can vary with location, temperature, and
battery condition.
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Please contact us for assistance
before returning product to the
store or to HeathCo LLC.
If you experience a problem, follow this
guide. You may also contact us between
8:00 AM to 5:00 PM CST (M-F).
When contacting Technical Service,
please include the following information: Name, Street Address, Daytime
Phone Number, Email Address, Model
Number, Date of Purchase, Place of
Purchase, Product Issue, and DATED
SALES RECEIPT FOR WARRANTY
REQUESTS.
Technical Service
No Service Parts Available for this
Product
HeathCo LLC
2445 Nashville Road
Bowling Green, KY 42101, USA
ATTN: Technical Service
Internet: www.hzsupport.com
Phone: 1-800-858-8501 (English Only)
Fax: 1-800-846-8500
Regulatory Information
This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved by
the party responsible for regulatory compliance could void the user’s authority to
operate the equipment.
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HeathCo LLC reserves the right to discontinue and to change specifications at any
time without notice without incurring any obligation to incorporate new features in
previously sold products.
ONE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may
also have other rights which vary from state to state or province to province.
For a period of one year from the date of purchase, any malfunction caused by
factory defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse,
abuse or negligence, light bulbs, batteries, and other expendable items are not
covered by this warranty. Unauthorized service or modification of the product or
of any furnished component will void this warranty in its entirety. This warranty
does not include reimbursement for inconvenience, installation, setup time,
loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not
extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION
OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT
FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF
ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HEATHCO
LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS
OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please keep your dated sales receipt, it is required for all warranty
requests.
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