HeathZenith 7368, 7352 User Manual

© 2017 HeathCo LLC 207472-02A

Wireless

Home Alert Kit

Install Wireless Chime

Plug in wireless chime. IMPORTANT: To
avoid resetting chime memory, wait 30
seconds before pressing the push button
or the “TEST” button inside the sensor. See
Troubleshooting, Problem 3 if chime memory
was accidentally reset.

WARNING: To prevent possible

SERIOUS INJURY or DEATH:

• NEVER allow small children near
batteries.

• If battery is swallowed, immediately
notify doctor.

Wireless

plug-in

chime

Door sensor with battery,

Door magnet, Magnet spacer

Wireless

push button

Hardware

pack

Model
7368

✔ ✔ ✔

7352

✔

✔ (x2)

✔ ✔

Important considerations: The sensor must be mounted to the door jamb. The
magnet should be attached to the door. Sensor is for indoor use only.

This package includes (Style of door sensor, push button, and chime may vary
from illustration):

Chime
Volume
Control

Multifunction

Button

Figure 1

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2

Install Door Sensor

1. Remove orange battery tab from sensor.

Remove back of case by pushing in tab on
bottom with a small screwdriver (see Figure 1).
Remove orange battery tab.

2. Test range. Before mounting, hold sensor

and magnet in selected location and verify
operation. While holding the sensor still, move
the magnet away from the sensor to simulate
door being opened. Verify red LED on sen­sor flashes momentarily and chime sounds.
Note: If sensor does not operate correctly,
see Troubleshooting.

3. Mount sensor. Use either screws or

double-sided tape to mount push button.
IMPORTANT: The maximum gap between
sensor and magnet is 1/2" (13 mm) (see
Figure 3). The arrows located on the face of
each component must be aligned and facing
toward each other (see Figure 4). The magnet
must be beside the sensor. Note: If the magnet
is recessed, use spacer to ensure proper
alignment (see Figure 4).

• Screw mounting: Remove back of case

by pushing in tab on bottom with a small
screwdriver (see Figure 2). Note: Remove
material in screw holes (if needed) before
mounting with screws. Attach sensor back
cover to wall using two short screws (see
Figure 5). Snap sensor onto back cover.

• Tape mounting: Apply foam tape to the

sensor back cover. Stick sensor back cover
to frame of door in desired position. Snap
sensor onto back cover.

Figure 2

Alignment Arrows

1/2" Maximum

Use Optional Spacer if
Needed

Figure 3

Figure 4

3

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Use Optional

Spacer if Needed

4. Mount magnet. Repeat step 3 to attach

magnet (and spacer if needed) to door using
two screws (provided). Note: If using spacer,
use the two long screws (provided).

Install Push Button

1. Remove orange battery tab from push
button. Remove back of case by pushing in

tab on bottom with a small screwdriver (see
Figure 6). Remove orange battery tab.

2. Test range. Temporarily position push button
where you want it mounted. Press push button
to verify chime and push button work properly.
If chime does not sound, see Troubleshooting.

3. Mount push button. Use either screws or
double-sided tape to mount push button.

• Screw mounting: To mount with screws,

remove back of case by pushing in tab on
bottom with a small screwdriver (see Figure

6). Note: Remove material in screw holes (if
needed) before mounting with screws. Attach
back of case to door jamb or wall (see Figure

7). Snap front of push button on.

• Tape mounting: When attaching push but-

ton using double-sided tape, make sure the
surface of the door jamb or wall is clean.

Adjust Chime Volume Control

Unplug chime and adjust volume control to
desired volume (see Figure 1). Plug chime back
into wall outlet.

Figure 5

Figure 6

Figure 7

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4

WARNING: Disconnect chime unit from power source before
opening chime access door. Close door and replace screw before
reconnecting to power.

Tune Settings

Tune Setting Table

The chime has different selectable tunes: Ding (one note tune), Ding-Dong
(two note tune), or Westminster (eight note tune). The factory setting is for the
Westminster tune. This tune can be changed by following the instructions in
the Tune Setting Table.

Note: All chime models are designed to work with up to 5 transmitters (push
buttons and/or sensors – sold separately). All chimes are designed to play only
two different tunes no matter how many transmitters are used.

Multifunction ButtonInside Push Button Inside Sensor

Push Button /

Sensor

Chime Tune

Jumper - ON ——— Ding

Jumper - OFF Press and release button on chime.

Listen for selected tune. Repeat to
select different tune.

Ding-Dong or
Westminster

CR2032

CR2032

5

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Continued

Troubleshooting

WARNING: Disconnect chime unit from power source before
opening chime access door. Close door and replace screw before
reconnecting to power.

1. PROBLEM: Chime does not sound or rang one time and quit.
A. POSSIBLE CAUSE: Push button/sensor and chime are not synced.
A. CORRECTIVE ACTION: Sync the push button/sensor and chime.

• Press and hold the button on the chime until the chime sounds a
“Beep-Beep”.

• PUSH BUTTON – Press the push button within 30 seconds. The chime
will sound a “Beep-Beep” tone to indicate the push button is synced.
Press the push button to ensure operation.

• SENSOR – Press the button inside the sensor within 30 seconds. The
chime will sound a “Beep-Beep” tone to indicate the sensor is synced.
Press the button inside the sensor again to ensure operation.

B. POSSIBLE CAUSE: Push button/sensor battery is not installed correctly.
B. CORRECTIVE ACTION: Make sure battery is installed according to the

diagram inside the push button/sensor.

C. POSSIBLE CAUSE: Push button/sensor battery is dead.
C. CORRECTIVE ACTION: Check charge of push button/sensor battery

and replace if necessary.

D. POSSIBLE CAUSE: Chime is not receiving power.
D. CORRECTIVE ACTION: Make sure the plug-in chime has power.

2. PROBLEM: Push button/sensor battery seems okay, but the chime does not

work after installation.
A. POSSIBLE CAUSE: Chime or push button/sensor is mounted on metal

or near metal studs. Note: Metal reduces transmission range.

A. CORRECTIVE ACTION: Use 1/4 in. to 1/2 in. (6 to 13 mm) wood shims

to move push button/sensor away from metal surface. Move chime to a
different wall outlet.

B. POSSIBLE CAUSE: Chime is mounted near concrete floor or wall. Note:

Concrete may reduce range.

B. CORRECTIVE ACTION: Move chime away from concrete surface.

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6

C. POSSIBLE CAUSE: Chime and push button/sensor are installed too far

apart.

C. CORRECTIVE ACTION: Locate chime closer to push button/sensor.

3. PROBLEM: Chime sounds when not intended (false triggers).
POSSIBLE CAUSE: Chime is receiving interference from another wire-

less device.

CORRECTIVE ACTION: Reset chime.

• PUSH BUTTON

• Remove push button battery. Wait 30 seconds.

• Press and hold the push button for 10 to 15 seconds within 60
seconds after installing battery into the push button.

• Press and hold the button on the chime until the chime sounds a
“Beep-Beep-Beep-Beep”.

• To re-sync the push button and chime, press and hold the button
on the chime until the chime sounds a “Beep-Beep”.

• Press the push button within 30 seconds. The chime will sound a
“Beep-Beep” tone to indicate the push button is synced.

• Press the push button to ensure operation.

• SENSOR

• Remove sensor battery. Wait 30 seconds.

• Press and hold the button inside the sensor for 10 to 15 seconds
within 60 seconds after installing battery into the sensor.

• Press and hold the button on the chime until the doorbell sounds a
“Beep-Beep-Beep-Beep”.

• Re-sync the chime to the sensor. Press and hold the button on the
chime until the chime sounds a “Beep-Beep”.

• Press the button inside the sensor within 30 seconds. The chime
will sound a “Beep-Beep” tone to indicate the sensor is synced.

• Press the button inside the sensor again to ensure operation.

Note: The push button/sensor and chime come synced from the factory. The
range of the wireless chime can vary with location, temperature, and battery
condition.

Regulatory Information

This device complies with Part 15 of the FCC Rules and RSS-210 of Industry
Canada. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

The user is cautioned that changes or modifications not expressly approved by
the party responsible for regulatory compliance could void the user’s authority
to operate the equipment.

7

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ONE YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have
other rights which vary from state to state or province to province.
For a period of one year from the date of purchase, any malfunction caused by factory
defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or
negligence, light bulbs, batteries, and other expendable items are not covered by
this warranty. Unauthorized service or modification of the product or of any furnished
component will void this warranty in its entirety. This warranty does not include
reimbursement for inconvenience, installation, setup time, loss of use, unauthorized
service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other
equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR
CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY
PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER
AND THERE SHALL BE NO LIABILITY ON THE PART OF HEATHCO LLC FOR ANY
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUD­ING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER
OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. Please keep your dated sales receipt, it is required for all

warranty requests.

Please contact us for assistance

before returning product to the

store or to HeathCo LLC.

If you experience a problem, follow
this guide. You may also contact us be­tween 8:00 AM to 5:00 PM CST (M-F).

When contacting Technical Service,
please include the following informa­tion: Name, Street Address, Daytime
Phone Number, Email Address, Model
Number, Date of Purchase, Place of
Purchase, Product Issue, and DATED

SALES RECEIPT FOR WARRANTY
REQUESTS.

Technical Service

No Service Parts Available for this

Product

HeathCo LLC
2445 Nashville Road
Bowling Green, KY 42101, USA
ATTN: Technical Service

Internet: www.hzsupport.com
Phone: [phone] (English Only)
Fax: [phone]

HeathCo LLC reserves the right to discontinue and to change specifications
at any time without notice without incurring any obligation to incorporate new
features in previously sold products.

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8

Instale la campanilla inalámbrica

Campana inalámbrica enchufable.
IMPORTANTE: Para evitar el borrado total
del timbre, espere 30 segundos antes de
pulsar el botón o el botón “TEST” en el interior
del sensor. Consulte Análisis de Averías,
Problema 3 si la memoria del timbre fue
restablecida accidentalmente.

ADVERTENCIA: Para evitar una posible

LESIÓN SERIA o la MUERTE:

• NUNCA deje que los niños estén cerca
de las baterías.

• Si se ingiere una batería, notifique inme­diatamente al doctor.

Este paquete tiene (

El estilo del sensor de puerta, del pulsador, y del timbre puede

variar de la ilustración

):

Consideraciones importantes: El detector debe ser montado en el marco
de la puerta. El imán debe ser colocado en la puerta. El detector es sólo para
uso dentro de casa.

Kit inalámbrico de
alerta para la casa

© 2017 HeathCo LLC 207472-02 S

Figura 1

Campana

inalámbrica

enchufable

Detector de puerta con batería,

Imán para la puerta, Espaciador

del imán

Pulsador

inalámbrico

Paquete de

ferretería

Modelo
7368

✔ ✔ ✔

7352

✔

✔ (x2)

✔ ✔

Control del

Volumen de

la Campana

Botón

Multifunción