Heat Glo ESCAPE-I35-F, ESCAPE-I35LP-F, ESCAPE-I30-F, ESCAPE-I30LP-F Owner’s Manual
Owner’s Manual
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Model(s):
ESCAPE-I35-F
ESCAPE-I35LP-F
ESCAPE-I30-F
ESCAPE-I30LP-F
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the re department.
• Installation and service must be performed
by a qualied installer, service agency, or the
gas supplier.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certied kit is used.
Heat & Glo • Escape-I35-F, Escape-I30-F Owner’s Manual • 2347-981 Rev. M • 3/18
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas tter.
See appliance installation manual for additional
Commonwealth of Massachusetts requirements.
1
Welcome
1
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or nishing changes.
A. Congratulations
Congratulations on selecting a Heat & Glo gas replace, an
elegant and clean alternative to wood burning replaces.
The Heat & Glo gas replace you have selected is designed
to provide the utmost in safety, reliability, and efciency.
As the owner of a new replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo gas replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of replace products!
Local Dealer Information
DEALER: Fill in
your name, address,
phone and email
information here and
appliance information
below.
Appliance Information:
Brand: ________________________________________________ Model Name: ___________________________
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________
Serial Number: __________________________________________ Date Installed: __________________________
Listing Label Information/Location
The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.
Model Number
Serial Number
Type of Gas
Gas and Electric
Information
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
Not Not for for use use with with solid solid fuel.fuel.
((Ne Ne doit doit pas pas entre entre utilise utilise avec avec un un combustible combustible solide).solide).
Type Type of of Gas Gas (Sorte (Sorte De De Gaz)Gaz)::
NNAATURALTURAL GASGAS
Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.
Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Total To tal Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., 00Hz., less less than than 00 00 AmperesAmperes
ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICE ORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX
This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes, codes, if if any; any; if if not, not, follow follow ANSI ANSI Z223.1Z223.1
in in the the USA USA or or CAN/CGA CAN/CGA B149 B149 installation installation codes. codes. (Installer (Installer l’appareil l’appareil selon selon les les codes codes ou ou reglementsreglements
locaux locaux ou, ou, en en l’absence l’absence de de tels tels reglements, reglements, selon selon les les codes codes d’installation d’installation CAN/CGA-B149.)CAN/CGA-B149.)
ANSI ANSI Z21XX-XXXX Z21XX-XXXX · · CSA CSA 2.XX-MXX 2.XX-MXX · · UL307BUL307B
IN IN CANADACANADA
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
MADE MADE IN IN USAUSA
XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
2
Heat & Glo • Escape-I35-F, Escape-I30-F Owner’s Manual • 2347-981 Rev. M • 3/18
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations ................................. 2
B. Limited Lifetime Warranty .......................... 4
2 Product Specic Information
A. Appliance Certication ............................6
B. Glass Specications ..............................6
C. BTU Specications ............................... 6
D. High Altitude Installations .......................... 6
3 Important Safety and Operating Information
A. Appliance Safety ................................ 7
B. General Operating Parts .......................... 8
C. Fuel Specications ............................... 8
D. Wall Surface/TV Guidelines ........................8
E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 8
F. Lighting Instructions (IPI) ..........................9
G. Appliance Break-In .............................. 10
H. Heat Management ..............................10
I. Operation During A Power Outage (IPI Plus) .........10
J. Detailed Component Operating Instructions
- IntelliFire
TM
Plus .............................. 11
4 Maintenance and Service
A. Maintenance: Frequency and Tasks ................ 13
B. Maintenance Tasks - Homeowner ..................13
C. Maintenance Tasks - Qualied Service Technician ..... 15
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions ......................17
B. Troubleshooting ................................18
6 Reference Materials
A. Accessories ...................................20
B. Service Parts .................................. 21
C. Contact Information ............................. 25
= Contains updated information.
Heat & Glo • Escape-I35-F, Escape-I30-F Owner’s Manual • 2347-981 Rev. M • 3/18
3
B. Limited Lifetime Warranty
Wood
All parts and material except as
listed
Igniters, electronic components,
and glass
X X X X X Factory-installed blowers
X Firepots and burnpots
5 years 1 year X X Castings and baffles
Manifold tubes,
HHT chimney and termination
years
Lifetime
beyond warranty period
3 years
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Wood Pellet
1 Year
XXXXXXX
EPA
Coal Electric Venting
XXX
2 years
X Molded refractory panels
X
7 years 3 years X X X
10
Limited
1 year X Burners, logs and refractory
3 years X X X X X Firebox and heat exchanger
Components Covered
covered by Conditions,
Exclusions, and Limitations
Ignition Modules
90 Days
4021-645H 10/15 Page 1 of 2
4
XXXXXXX
See conditions, exclusions, and limitations on next page.
Heat & Glo • Escape-I35-F, Escape-I30-F Owner’s Manual • 2347-981 Rev. M • 3/18
All replacement parts
B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
4021-645H 10/15 Page 2 of 2
Heat & Glo • Escape-I35-F, Escape-I30-F Owner’s Manual • 2347-981 Rev. M • 3/18
5
Product Specic Information
2
A. Appliance Certication
MODELS: ESCAPE-I30-F, ESCAPE-I30LP-F,
ESCAPE-I35-F, ESCAPE-I35LP-F
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Heater
STANDARD: ANSI Z21.88-2014 • CSA 2.33-2014
This product is listed to ANSI standards for “Vented Gas
Fireplace Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
Heat & Glo gas inserts are designed for installations into
solid fuel masonry or factory built replaces that have been
installed in accordance with the National, Provincial, State
and local building codes. Fireplaces are to be constructed
of non-combustible materials and, in the absence of local
or regional codes, meet criteria of NFPA 211. No additional
outside air source is required.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
Installation and service of this appliance should be performed by
qualied personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certied professionals.
C. BTU Specications
Models
(U.S. or Canada)
ESCAPE-I30-F
(NG)
ESCAPE-I30LP-F
(LP)
Escape-I35-F
(NG)
ESCAPE-I35LP-F
(LP)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
Maximum
Input
BTU/h
36,000 17,000 33
33,250 16,750 34
36,000 19,000 50
31,000 15,500 51
40,000 20,000 31
37,000 19,250 32
38,000 19,000 49
35,000 17,000 50
Minimum
Input
BTU/h
Orice
Size
(DMS)
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orice size.
B. Glass Specications
This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.
6
Heat & Glo • Escape-I35-F, Escape-I30-F Owner’s Manual • 2347-981 Rev. M • 3/18
3
Important Safety and Operating Information
A. Appliance Safety
WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure
to operate replace according to operating instructions
could cause re or injury.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Clothing, furniture, draperies, and other ammable
materials must not be placed on or near the
appliance.
• Teach children to NEVER touch the replace.
• Consider not using the replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/Product-Info/Fireplace-Stove-Heater/GlassFronts-Safety.
To prevent unintended operation when not using your replace for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 6 volt adapter plug (IPI) and remove batteries on
IPI models.
Clear Space
WARNING! DO NOT place combustible objects in front
of the replace or block louvers. High temperatures may
start a re. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed for the protection of children and other
at-risk individuals. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a replace or stove, install an
adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot replace, whether
operating or cooling down.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
CLEAR SPACE
3 FT. IN
FRONT OF
FIREPLACE
Figure 3.1 Clear Space Requirement - All Models
Heat & Glo • Escape-I35-F, Escape-I30-F Owner’s Manual • 2347-981 Rev. M • 3/18
7
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