Entering Water Temperature Range: 20 - 120°F (-6.7 - 48.9°C)
Horizontal Water Source Heat Pump
Sizes 015-060
006-060
Vertical Water Source Heat Pump
Sizes 015-060
006-060
HBH & HBV Model Structure
Basic Unit Description:
The basic unit price includes sealed heat pump refrigerant circuit and
air handler within cabinetry, lter, and a factory installed hanger kit on
horizontal units.
• Cabinetry - Compact design - galvanized steel construction -
- com pres sor access panels - FPT water con nec tions - high and low
high and low voltage knockouts - 1” (25mm), air lter and lter rack. All
voltage knock outs - 1” (25mm), air lter and lter rack. All vertical
vertical units have a left or right return air option, sizes 006-030 have a
units have a left or right return air option, sizes 015 - 030 have a front
front return option. All horizontal units have eld convertible discharge air
return option. All hor i zon tal units have eld convertible dis charge air
patterns with extra parts required.
patterns with no extra parts required.
• Standard Controls - CXM Controller, loss of charge switch, high
pressure switch, water coil low temperature cutout, lockout safety
circuit resetable at ther mo stat or dis con nect, LED fault indication,
ve minute anti-short cycle protection, random start, high and low
voltage pro tec tion, con den sate over ow pro tec tion, dry contact for
alarm.
• Compressor - High ef ciency hermetic scroll or rotary, overload
pro tect ed - internally sprung & externally isolated using dual vibration
dampening system for extra quiet operation. Mounting system
incorporates rubber grommet isolation under the compressor and
rubber grommet isolation between the compressor mounting tray and
unit base.
006
• Reversing Valve - 4-way, pilot operated, solenoid activated in the
copper tubing interconnecting all components - sealed & tested
non-ozone depleting, HFC-410A refrigerant circuit with high & low
side schraeder ports.
• Water to Refrigerant Coil - Tube-in-tube, convoluted copper inner
water tube.
• Refrigerant to Air Coil - Lanced aluminum ns on ri ed copper
tubes.
• Blower Motor - Three-speed PSC direct drive, permanently
lu bri cat ed (Two-speed on 575 volt applications).
• UltraQuiet Option - Compressor incorporates spring mounting
system, 015-060 include compressor discharge muf er, blower
housing is covered with high density noise suppression material.
• Application - Units can be applied in WLHP, GWHP, or GLHP
R-410A refrigerant circuit with high & low
applications.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
General Information
Safety
Warnings, cautions and notices appear throughout this manual.
Read these items carefully before attempting any installation,
service or troubleshooting of the equipment.
DANGER: Indicates an immediate hazardous situation, which
if not avoided will result in death or serious injury. DANGER
labels on unit access panels must be observed.
WARNING: Indicates a potentially hazardous situation, which if
not avoided could result in death or serious injury.
WARNING! All refrigerant discharged from this unit must be
recovered WITHOUT EXCEPTION. Technicians must follow
industry accepted guidelines and all local, state, and federal
statutes for the recovery and disposal of refrigerants. If a
compressor is removed from this unit, refrigerant circuit oil will
remain in the compressor. To avoid leakage of compressor oil,
refrigerant lines of the compressor must be sealed after it is
removed.
WARNING!
CAUTION: Indicates a potentially hazardous situation or an
unsafe practice, which if not avoided could result in minor or
moderate injury or product or property damage.
NOTICE: Notication of installation, operation or maintenance
information, which is important, but which is not hazard-related.
WARNING!
WARNING! The Refrigerant Application and Service Manual
should be read and understood before attempting to service
refrigerant circuits with HFC-410A.
R-410A.
WARNING!
WARNING! To avoid the release of refrigerant into the
atmosphere, the refrigerant circuit of this unit must be
serviced only by technicians who meet local, state, and
federal prociency requirements.
CAUTION!
CAUTION!
these units as a source of heating or cooling during the
construction process. The mechanical components and
lters will quickly become clogged with construction dirt and
debris, which may cause system damage.
To avoid equipment damage, DO NOT use
Inspection
Upon receipt of the equipment, carefully check the shipment
against the bill of lading. Make sure all units have been received.
Inspect the packaging of each unit, and inspect each unit for
damage. Insure that the carrier makes proper notation of any
shortages or damage on all copies of the freight bill and completes
a common carrier inspection report. Concealed damage not
discovered during unloading must be reported to the carrier within
15 days of receipt of shipment. If not led within 15 days, the
freight company can deny the claim without recourse. Note: It is
the responsibility of the purchaser to le all necessary claims with
the carrier. Notify your equipment supplier of all damage within
fteen (15) days of shipment.
Storage
Equipment should be stored in its original packaging in a clean,
dry area. Store units in an upright position at all times. Stack
units a maximum of 3 units high.
Unit Protection
Cover units on the job site with either the original packaging or an
equivalent protective covering. Cap the open ends of pipes stored
on the job site. In areas where painting, plastering, and/or spraying
has not been completed, all due precautions must be taken to
avoid physical damage to the units and contamination by foreign
material. Physical damage and contamination may prevent proper
start-up and may result in costly equipment clean-up.
Examine all pipes, ttings, and valves before installing any of
the system components. Remove any dirt or debris found in or
on these components.
Pre-Installation
Installation, Operation, and Maintenance instructions are
provided with each unit. Horizontal equipment is designed for
installation above false ceiling or in a ceiling plenum. Other
unit congurations are typically installed in a mechanical room.
The installation site chosen should include adequate service
clearance around the unit. Before unit start-up, read all manuals
and become familiar with the unit and its operation. Thoroughly
check the system before operation.
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
General Information
Prepare units for installation as follows:
1. Compare the electrical data on the unit nameplate with
ordering and shipping information to verify that the correct
unit has been shipped.
2. Keep the cabinet covered with the original packaging until
installation is complete and all plastering, painting, etc. is
nished.
3. Verify refrigerant tubing is free of kinks or dents and that it
does not touch other unit components.
4. Inspect all electrical connections. Connections must be
clean and tight at the terminals.
5. Remove any blower support packaging (water-to-air units
only).
6. Loosen compressor bolts on units equipped with
compressor spring vibration isolation until the compressor
rides freely on the springs. Remove shipping restraints.
7.
Some airow patterns are eld convertible (horizontal units
only). Locate the airow conversion section of this IOM.
8. Locate and verify any hot water generator (HWG), hanger,
or other accessory kit located in the compressor section or
blower section.
CAUTION!
CAUTION!
direction of rotation veried at start-up. Verication is achieved by
checking compressor Amp draw. Amp draw will be substantially
lower compared to nameplate values. Additionally, reverse rotation
results in an elevated sound level compared to correct rotation.
Reverse rotation will result in compressor internal overload trip
within several minutes. Verify compressor type before proceeding.
All three phase scroll compressors must have
CAUTION!
CAUTION! DO NOT store or install units in corrosive
environments or in locations subject to temperature or
humidity extremes (e.g., attics, garages, rooftops, etc.).
Corrosive conditions and high temperature or humidity can
signicantly reduce performance, reliability, and service life.
Always move and store units in an upright position. Tilting
units on their sides may cause equipment damage.
CAUTION!
CAUTION! CUT HAZARD - Failure to follow this caution
may result in personal injury. Sheet metal parts may have
sharp edges or burrs. Use care and wear appropriate
protective clothing, safety glasses and gloves when
handling parts and servicing heat pumps.
NOTICE! Failure to remove shipping brackets from springmounted compressors will cause excessive noise, and
could cause component failure due to added vibration.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Fan Motor Type/SpeedsPSC/3PSC/3PSC-3PSC/3PSC/3PSC/3PSC/3PSC/3PSC/3PSC/3PSC/3
Fan Motor (hp)1/251/101/10 1/6 1/6 1/4 3/4 1/2 3/4 3/4 1
Blower Wheel Size (Dia x w) 5x55x56x58x78x79x79x79x89x810x1011x10
Water Connection Size
IPT1/2”1/2”1/2”1/2"1/2"3/4"3/4"3/4"3/4"1"1"
Vertical
Air Coil Dimensions (H x W)10x1510x1510x1520x17.2520x17.2520x17.2520x17.2524x21.7524x21.7624x28.2524x28.25
Filter Standard - 1" Throwaway10x1810x1810x1820x2020x2020x2020x2024x2424x241-14x24, 1-18x24 1-14x24, 1-18x24
Weight - Operating (lbs.)103105114153158189197203218263278
Weight - Packaged (lbs.)113115124158163194202209224270
Horizontal
Air Coil Dimensions (H x W)10x1510x1510x1516x2216x2216x2216x2220x2520x2520x3520x35
Filter Standard - 1" Throwaway10x1810x1810x1816x2516x2518x25
Weight - Operating (lbs.)103105114153158174182203218263278
Weight - Packaged (lbs.)113115124158163179187209224270285
Notes:
Models 006-012 have spring compressor mounts, all others have grommets,TXV expansion device, and 1/2” & 3/4” electrical knockouts.
006009012015018024030036042048060
285
18x2520x28 or 2-20x1420x28 or 2-20x14
1-20x24, 1-20x14
1-20x24, 1-20x14
Unit Maximum Water Working Pressure
Options
Base Unit
Discharge Pressure
Water Regulating Valve
Use the lowest maximum pressure rating when multiple options are combined.
Max Pressure PSIG [kPa]
500 [3,445]
140 [965]
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Horizontal Installation
Horizontal Unit Location
Units are not designed for outdoor installation. Locate
the unit in an INDOOR area that allows enough space
for service personnel to perform typical maintenance or
repairs without removing unit from the ceiling. Horizontal
units are typically installed above a false ceiling or in a
ceiling plenum. Never install units in areas subject to
freezing or where humidity levels could cause cabinet
condensation (such as unconditioned spaces subject
to 100% outside air). Consideration should be given to
access for easy removal of the lter and access panels.
Provide sufcient room to make water, electrical, and
duct connection(s).
If the unit is located in a conned space, such as a closet,
provisions must be made for return air to freely enter the
space by means of a louvered door, etc. Any access panel
screws that would be difcult to remove after the unit is
installed should be removed prior to setting the unit. Refer
to Figure 3 for an illustration of a typical installation. Refer
to unit engineering design guide for dimensional data.
Mounting Horizontal Units
Horizontal units have hanger kits pre-installed from the factory
as shown in Figure 1. Figure 3 shows a typical horizontal unit
installation.
Horizontal heat pumps are typically suspended above a ceiling
or within a soft using eld supplied, threaded rods sized to
support the weight of the unit.
Use four (4) eld supplied threaded rods and factory provided
vibration isolators to suspend the unit. Hang the unit clear of the
oor slab above and support the unit by the mounting bracket
assemblies only. DO NOT attach the unit ush with the oor
slab above.
Pitch the unit toward the drain as shown in Figure 2 to improve
the condensate drainage. On small units (less than 2.5
tons/8.8kW) ensure that unit pitch does not cause condensate
leaks inside the cabinet.
In limited side access installations, pre-removal of the
control box side mounting screws will allow control box
removal for future servicing (HB units only).
Conform to the following guidelines when selecting
unit location:
1. Provide a hinged access door in concealed-spline
or plaster ceilings. Provide removable ceiling
tiles in T-bar or lay-in ceilings. Refer to horizontal
unit dimensions for specic series and model in
unit submittal data. Size the access opening to
accommodate the service technician during the
removal or replacement of the compressor and the
removal or installation of the unit itself.
2.
Provide access to hanger brackets, water valves
and ttings. Provide screwdriver clearance to access
panels, discharge collars and all electrical connections.
3. DO NOT obstruct the space beneath the unit with
piping, electrical cables and other items that prohibit
future removal of components or the unit itself.
4. Use a manual portable jack/lift to lift and support the
weight of the unit during installation and servicing.
The installation of water source heat pump units and all
associated components, parts and accessories which
make up the installation shall be in accordance with
the regulations of ALL authorities having jurisdiction
and MUST conform to all applicable codes. It is the
responsibility of the installing contractor to determine and
comply with ALL applicable codes and regulations.
Figure 1: Hanger Bracket
3/8" [10mm] Threaded
Rod (by others)
Vibration Isolator
(factory supplied)
Washer
(by others)
Double Hex Nuts
(by others)
Figure 2: Horizontal Unit Pitch
1/4" [6.4mm] pitch
for drainage
Drain
Connection
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
HORIZONTAL INSTALLATION
Figure 3: Typical Horizontal Unit Installation
Horizontal Installation
Figure 3: Typical Horizontal Unit Installation
3/8" [10mm] threaded rods
(by others)
Return Air
Power Wiring
Supply Air
Unit Power
Insulated supply duct with
at least one 90 deg elbow
to reduce air noise
Flexible Duct
Connector
Unit Power
Disconnect
(by others)
Unit Hanger
Air Coil
To obtain maximum performance, the air coil should be cleaned
before start-up. A 10% solution of dishwasher detergent and
water is recommended for both sides of the coil. A thorough
water rinse should follow. UV based anti-bacterial systems
may damage e-coated air coils.
Thermostat
Wiring
Stainless steel braided hoses with
Stainless steel braid hose
threaded connections
with integral "J" swivel
and one swivel end
Optional Balancing Valve
Optional Low Pressure Drop Water
Ball Valve with optional
integral P/T plug
Control Valve
(can be internally mounted
on some models)
Water Out
Water In
Building
Loop
NOTICE! Installation Note - Ducted Return: Many horizontal
WSHPs are installed in a return air ceiling plenum application
(above ceiling). Vertical WSHPs are commonly installed in a
mechanical room with free return (e.g. louvered door). Therefore,
lter rails are the industry standard and are included on Heat
Controller, Inc., commercial heat pumps for the purposes of
holding the lter only. For ducted return applications, the lter rail
must be removed and replaced with a duct ange or lter rack.
Canvas or exible connectors should also be used to minimize
vibration between the unit and ductwork.
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Water
Connection End
Return Air
Remove Screws
Water
Connection End
Return Air
Rotate
Move to Side
Side Discharge
Return Air
Water
Connection End
Discharge Air
Drain
Back Discharge
Replace Screws
Field Conversion of Air Discharge
Overview
Horizontal units can be eld converted between side (straight)
and back (end) discharge using the instructions below.
Note: It is not possible to eld convert return air between
left or right return models due to the necessity of
refrigeration copper piping changes.
Preparation
It is best to eld convert the unit on the ground before hanging.
If the unit is already hung it should be taken down for the eld
conversion.
Side to Back Discharge Conversion
1.
Place unit in well lit area. Remove the screws as shown in
Figure 4 to free top panel and discharge panel.
2. Lift out the access panel and set aside. Lift and rotate
the discharge panel to the other position as shown, being
careful with the blower wiring.
3.
Check blower wire routing and connections for tension or
contact with sheet metal edges. Reroute if necessary.
4. Check refrigerant tubing for contact with
other components.
5. Reinstall top panel and screws noting that the location for
some screws will have changed.
6. Manually spin the fan wheel to insure that the wheel is not
rubbing or obstructed.
7. Replace access panels.
Figure 4: Left Return Side to Back
Back to Side Discharge Conversion
If the discharge is changed from back to side, use above
instruction noting that illustrations will be reversed.
Left vs. Right Return
It is not possible to eld convert return air between left or right
return models due to the necessity of refrigeration copper
piping changes. However, the conversion process of side to
back or back to side discharge for either right or left return
conguration is the same. In some cases, it may be possible
to rotate the entire unit 180 degrees if the return air connection
needs to be on the opposite side. Note that rotating the unit will
move the piping to the other end of the unit.
Figure 5: Right Return Side to Back
Water
Connection End
Water
Connection End
Return Air
Drain
Discharge Air
Return Air
Supply Duct
Side Discharge
Back Discharge
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
*3/4" IPT
Trap Depth
1.5" [38mm]
Min 1.5"
[38mm]
1/4" per foot
(21mm per m)
drain slope
3/4" PVC or
Copper by others
Rev.: 6/26/09S
Vent
* Some units include a painted drain
connection. Using a threaded pipe or
similar device to clear any excess paint
accumulated inside this fitting may
ease final drain line installation.
Horizontal Installation
Condensate Piping – Horizontal Units
Pitch the unit toward the drain as shown in Figure 2 to
improve the condensate drainage. On small units (less
than 2.5 tons/8.8 kW), insure that unit pitch does not
cause condensate leaks inside the cabinet.
Install condensate trap at each unit with the top of the trap
positioned below the unit condensate drain connection as
shown in Figure 6.
Each unit must be installed with its own individual trap
and connection to the condensate line (main) or riser.
Provide a means to ush or blow out the condensate line.
DO NOT install units with a common trap and/or vent.
Always vent the condensate line when dirt or air can
collect in the line or a long horizontal drain line is
required. Also vent when large units are working against
higher external static pressure than other units connected
to the same condensate main since this may cause
poor drainage for all units on the line. WHEN A VENT
IS INSTALLED IN THE DRAIN LINE, IT MUST BE
LOCATED AFTER THE TRAP IN THE DIRECTION OF
THE CONDENSATE FLOW.
Figure 6: Horizontal Condensate Connection
CAUTION!
CAUTION! Ensure condensate line is pitched toward drain
1/4” per foot [21mm per m] of run.
DUCT SySTEM INSTALLATION
Duct System Installation
Proper duct sizing and design is critical to the
performance of the unit. The duct system should be
designed to allow adequate and even airow through
the unit during operation. Air ow through the unit MUST
be at or above the minimum stated airow for the unit
to avoid equipment damage. Duct systems should
be designed for quiet operation. Refer to Figure 3 for
horizontal duct system details or gure 8 for vertical duct
system details. A exible connector is recommended
for both discharge and return air duct connections on
metal duct systems to eliminate the transfer of vibration
to the duct system. To maximize sound attenuation of
the unit blower, the supply and return plenums should
include internal berglass duct liner or be constructed
from ductboard for the rst few feet. Application of the
unit to uninsulated ductwork in an unconditioned space
is not recommended, as the unit’s performance will be
adversely affected.
At least one 90° elbow should be included in the supply
duct to reduce air noise. If air noise or excessive air ow
is a problem, the blower speed can be changed. For
airow charts, consult submittal data for the series and
model of the specic unit.
If the unit is connected to existing ductwork, a previous
check should have been made to insure that the
ductwork has the capacity to handle the airow required
for the unit. If ducting is too small, as in the replacement
of a heating only system, larger ductwork should be
installed. All existing ductwork should be checked for
leaks and repaired as necessary.
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
noise
Flexible canvas ductconnector to reducenoise and vibration
Use turning vanes insupply transition
Internally insulate supplyduct for first 4’ [1.2m] each way to reduce noise
Internally insulate returntransition duct to reducenoise
Rounded returntransition
Rev.: 6/2/09S
Vertical Installation
Vertical Unit Location
Units are not designed for outdoor installation. Locate
the unit in an INDOOR area that allows enough space
for service personnel to perform typical maintenance
or repairs without removing unit from the mechanical
room/closet. Vertical units are typically installed in a
mechanical room or closet. Never install units in areas
subject to freezing or where humidity levels could cause
cabinet condensation (such as unconditioned spaces
subject to 100% outside air). Consideration should be
given to access for easy removal of the lter and access
panels. Provide sufcient room to make water, electrical,
and duct connection(s).
If the unit is located in a conned space, such as a closet,
provisions must be made for return air to freely enter
the space by means of a louvered door, etc. Any access
panel screws that would be difcult to remove after the
unit is installed should be removed prior to setting the
unit. Refer to Figures 7 and 8 for typical installation
illustrations. Refer to unit submittal data or engineering
design guide for dimensional data.
1. Install the unit on a piece of rubber, neoprene or
other mounting pad material for sound isolation. The
pad should be at least 3/8” [10mm] to 1/2” [13mm] in
thickness. Extend the pad beyond all four edges of
the unit.
2. Provide adequate clearance for lter replacement
and drain pan cleaning. Do not block lter access
with piping, conduit or other materials. Refer to
unit submittal data or engineering design guide for
dimensional data.
3. Provide access for fan and fan motor maintenance
and for servicing the compressor and coils without
removing the unit.
4. Provide an unobstructed path to the unit within the
closet or mechanical room. Space should be sufcient
to allow removal of the unit, if necessary.
5.
In limited side access installations, pre-removal of the
control box side mounting screws will allow control box
removal for future servicing (TC units only).
6. Provide access to water valves and ttings and
screwdriver access to the unit side panels, discharge
collar and all electrical connections.
HB
Figure 7: Vertical Unit Mounting
Air Pad or Extruded
polystyrene insulation board
Figure 8: Typical Vertical Unit Installation Using
Ducted Return Air
Internally insulate supply
duct for first 4’ [1.2 m] each way
to reduce noise
Use turning vanes in
supply transition
Flexible canvas duct
connector to reduce
noise and vibration
Rounded return
transition
Internally insulate return
transition duct to reduce
Rev.: 6/2/09S
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Vertical Installation
Sound Attenuation for Vertical Units
Sound attenuation is achieved by enclosing the unit within a
small mechanical room or a closet. Additional measures for
sound control include the following:
1. Mount the unit so that the return air inlet is 90° to the
return air grille. Refer to Figure 9. Install a sound bafe as
illustrated to reduce line-of sight sound transmitted through
return air grilles.
2.
Mount the unit on a rubber or neoprene isolation pad to minimize vibration transmission to the building structure.
Figure 9: Vertical Sound Attenuation
Condensate Piping – Vertical Units
Vertical units utilize a condensate hose inside the cabinet as
a trapping loop; therefore an external trap is not necessary.
Figure 10a shows typical condensate connections. Figure 10b
illustrates the internal trap for a typical vertical heat pump.
Each unit must be installed with its own individual vent (where
necessary) and a means to ush or blow out the condensate
drain line. Do not install units with a common trap and/or vent.
Figure 10a: Vertical Condensate Drain
*3/4" IPT
Vent
3/4" PVC
(21mm per m)
Water
Connections
Alternate
Condensate
Location
NOTICE! Units with clear plastic drain lines should have
regular maintenance (as required) to avoid buildup of debris,
especially in new construction.
* Some units include a painted drain connection. Using a
threaded pipe or similar device to clear any excess paint
accumulated inside this fitting may ease final drain line installation.
Figure 10b: Vertical Internal Condensate Trap
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Swivel
EPT
Piping Installation
Installation of Supply and Return Piping
Follow these piping guidelines.
1. Install a drain valve at the base of each supply and
return riser to facilitate system ushing.
2. Install shut-off / balancing valves and unions at each
unit to permit unit removal for servicing.
3. Place strainers at the inlet of each system
circulating pump.
4. Select the proper hose length to allow slack between
connection points. Hoses may vary in length by +2%
to -4% under pressure.
5. Refer to Table 1. Do not exceed the minimum bend
radius for the hose selected. Exceeding the minimum
bend radius may cause the hose to collapse, which
reduces water ow rate. Install an angle adapter to
avoid sharp bends in the hose when the radius falls
below the required minimum.
Insulation is not required on loop water piping except
where the piping runs through unheated areas, outside
the building or when the loop water temperature is
below the minimum expected dew point of the pipe
ambient conditions. Insulation is required if loop water
temperature drops below the dew point (insulation is
required for ground loop applications in most climates).
A backup wrench is required when tightening water
connections on HB series to prevent water line damage.
CAUTION!
CAUTION! Corrosive system water requires corrosion resis-
tant ttings and hoses, and may require water treatment.
CAUTION!
CAUTION! Do not bend or kink supply lines or hoses.
CAUTION!
CAUTION! Piping must comply with all applicable codes.
thread tape is pre-applied to hose assemblies or when
ared-end connections are used. If pipe joint compound
is preferred, use compound only in small amounts on
the external pipe threads of the tting adapters. Prevent
sealant from reaching the ared surfaces of the joint.
Note: When anti-freeze is used in the loop, insure that it
is compatible with the Teon tape or pipe joint compound
that is applied.
Maximum allowable torque for brass ttings is 30 ft-lbs
[41 N-m]. If a torque wrench is not available, tighten
nger-tight plus one quarter turn. Tighten steel ttings
as necessary.
Optional pressure-rated hose assemblies designed
specically for use with Heat Controller units are available.
Similar hoses can be obtained from alternate suppliers.
Supply and return hoses are tted with swivel-joint ttings
at one end to prevent kinking during installation.
Refer to Figure 11 for an illustration of a typical supply/
return hose kit. Adapters secure hose assemblies to the
unit and risers. Install hose assemblies properly and
check regularly to avoid system failure and reduced
service life.
NOTICE! Do not allow hoses to rest against structural
building components. Compressor vibration may be
transmitted through the hoses to the structure, causing
unnecessary noise complaints.
Figure 11: Supply/Return Hose Kit
Rib Crimped
Length
(2 ft [0.6m] Length Standard)
Brass
Fitting
Brass
Fitting
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Water-Loop Heat Pump Applications
Commercial Water Loop Applications
Commercial systems typically include a number of
units connected to a common piping system. Any unit
plumbing maintenance work can introduce air into the
piping system; therefore air elimination equipment is
a major portion of the mechanical room plumbing. In
piping systems expected to utilize water temperatures
below 60°F [16°C], 1/2” (13mm) closed cell insulation is
required on all piping surfaces to eliminate condensation
(extended range units required). Metal to plastic threaded
joints should never be used due to their tendency to leak
over time. A backup wrench must be used for HB series
equipment ttings.
Teon tape thread sealant is recommended to minimize
internal fouling of the heat exchanger. Do not over tighten
connections and route piping so as not to interfere with
service or maintenance access. Hose kits are available
from Heat Controller in different congurations as shown
in Figure 12 for connection between the unit and the
piping system.
Figure 12: Typical Water-Loop Application
3/8" [10mm] threaded rods
(by others)
The piping system should be ushed to remove dirt,
piping chips, and other foreign material prior to operation
(see “Piping System Cleaning and Flushing Procedures”
in this manual). The ow rate is usually set between 2.25
and 3.5 gpm per ton [2.9 and 4.5 l/m per kW] of cooling
capacity. Heat Controller recommends 3 gpm per ton
[3.9 l/m per kW] for most applications of water loop heat
pumps. To insure proper maintenance and servicing, P/T
ports are imperative for temperature and ow verication,
as well as performance checks.
Water loop heat pump (cooling tower/boiler) systems
typically utilize a common loop, maintained between 60 90°F [16 - 32°C]. The use of a closed circuit evaporative
cooling tower with a secondary heat exchanger between
the tower and the water loop is recommended. If an
open type cooling tower is used continuously, chemical
treatment and ltering will be necessary.
Low Water Temperature Cutout Setting - CXM Control
When antifreeze is selected, the FP1 jumper (JW3) should
be clipped to select the low temperature (antifreeze 13°F
[-10.6°C]) set point and avoid nuisance faults (see “Low
Water Temperature Cutout Selection” in this manual). NOTE:
Low water temperature operation requires extended range
equipment.
Stainless steel braided hoses
with threaded connections
and one swivel end
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Ground-Loop Heat Pump Applications
Test individual horizontal loop circuits before backlling.
Test vertical U-bends and pond loop assemblies prior to
CAUTION!
CAUTION! The following instructions represent industry
accepted installation practices for closed loop earth coupled
heat pump systems. Instructions are provided to assist the
contractor in installing trouble free ground loops. These
instructions are recommendations only. State/provincial
and local codes MUST be followed and installation MUST
conform to ALL applicable codes. It is the responsibility of
the installing contractor to determine and comply with ALL
applicable codes and regulations.
CAUTION!
CAUTION! Ground loop applications require extended range
equipment and optional refrigerant/water circuit insulation.
Pre-Installation
Prior to installation, locate and mark all existing
underground utilities, piping, etc. Install loops for new
construction before sidewalks, patios, driveways, and other
construction has begun. During construction, accurately
mark all ground loop piping on the plot plan as an aid in
avoiding potential future damage to the installation.
Piping Installation
The typical closed loop ground source system is shown
in Figure 13. All earth loop piping materials should be
limited to polyethylene fusion only for in-ground sections
of the loop. Galvanized or steel ttings should not be
used at any time due to their tendency to corrode. All
plastic to metal threaded ttings should be avoided due
to their potential to leak in earth coupled applications. A
anged tting should be substituted. P/T plugs should be
used so that ow can be measured using the pressure
drop of the unit heat exchanger.
Earth loop temperatures can range between 25 and
110°F [-4 to 43°C]. Flow rates between 2.25 and 3 gpm
per ton [2.41 to 3.23 l/m per kW] of cooling capacity is
recommended in these applications.
installation. Pressures of at least 100 psi [689 kPa] should
be used when testing. Do not exceed the pipe pressure
rating. Test entire system when all loops are assembled.
Flushing the Earth Loop
Upon completion of system installation and testing, ush
the system to remove all foreign objects and purge to
remove all air.
Antifreeze
In areas where minimum entering loop temperatures drop
below 40°F [5°C] or where piping will be routed through
areas subject to freezing, antifreeze is required. Alcohols
and glycols are commonly used as antifreeze. Freeze
protection should be maintained to 15°F [9°C] below the
lowest expected entering loop temperature. For example,
if 30°F [-1°C] is the minimum expected entering loop
temperature, the leaving loop temperature would be 25 to
22°F [-4 to -6°C] and freeze protection should be at 15°F
[-10°C]. Calculation is as follows:
30°F - 15°F = 15°F [-1°C - 9°C = -10°C].
All alcohols should be premixed and pumped from
a reservoir outside of the building when possible or
introduced under the water level to prevent fumes.
Calculate the total volume of uid in the piping system.
Then use the percentage by volume shown in table
2 for the amount of antifreeze needed. Antifreeze
concentration should be checked from a well mixed
sample using a hydrometer to measure specic gravity.
Low Water Temperature Cutout Setting - CXM Control
When antifreeze is selected, the FP1 jumper (JW3) should
be clipped to select the low temperature (antifreeze 13°F
[-10.6°C]) set point and avoid nuisance faults (see “Low
Water Temperature Cutout Selection” in this manual). NOTE:
Low water temperature operation requires extended range
equipment.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Ground-Loop Heat Pump Applications
Figure 13: Typical Ground-Loop Application
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Ground-Water Heat Pump Applications
Water Coil Low Temperature Limit Setting
For all open loop systems the 30°F [-1.1°C] FP1 setting
(factory setting-water) should be used to avoid freeze
damage to the unit. See “Low Water Temperature Cutout
Selection” in this manual for details on the low limit setting.
Figure 14: Typical Open Loop/Well Application
Water
Control
Valve
P/T Plugs
Flow
Regulator
Boiler
Drains
Pressure
Tank
Water Out
Water In
Shut-Off
Valve
Optional
Filter
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Electrical - Line Voltage
Electrical - Line Voltage
All eld installed wiring, including electrical ground, must
comply with the National Electrical Code as well as all
applicable local codes. Refer to the unit electrical data for
fuse sizes. Consult wiring diagram for eld connections
that must be made by the installing (or electrical)
contractor. All nal electrical connections must be made
with a length of exible conduit to minimize vibration and
sound transmission to the building.
General Line Voltage Wiring
Be sure the available power is the same voltage and
phase shown on the unit serial plate. Line and low voltage
wiring must be done in accordance with local codes or the
National Electric Code, whichever is applicable.
Transformer
All 208/230 voltage units are factory wired for 208
volt. If supply voltage is 230 volt, installer must rewire
transformer. See wire diagram for connections.
WARNING!
WARNING! To avoid possible injury or death due to
electrical shock, open the power supply disconnect switch
and secure it in an open position during installation.
CAUTION!
CAUTION!
wiring. Unit terminals are not designed to accept other types of
conductors.
Use only copper conductors for eld installed electrical
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Electrical - Line Voltage
Table 4a: HB Series Electrical Data - (Standard 60Hz Units)
HACR circuit breaker in USA only
All fuses Class RK-5
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Transformer
CXM
Control
Contactor -CC
BR
Low
Voltage
Connector
CB
L2
L1
Unit Power Supply
See electrical table for
breaker size
Grnd
Rev.: 5/17/01 B
Capacitor
Electrical - Power Wiring
Power Connection
WARNING!
WARNING! Disconnect electrical power source to prevent
injury or death from electrical shock.
Line voltage connection is made by connecting the
incoming line voltage wires to the “L” side of the
contractor as shown in Figure 15. Consult electrical data
tables for correct fuse size.
CAUTION!
CAUTION!
Use only copper conductors for eld installed electrical
wiring. Unit terminals are not designed to accept other types of
conductors.
Electrical - Line Voltage
All eld installed wiring, including electrical ground, must
comply with the National Electrical Code as well as all
applicable local codes. Refer to the unit electrical data for
fuse sizes. Consult wiring diagram for eld connections
that must be made by the installing (or electrical)
contractor. All nal electrical connections must be made
with a length of exible conduit to minimize vibration and
sound transmission to the building.
Transformer
All 208/230 voltage units are factory wired for 208
volt. If supply voltage is 230 volt, installer must rewire
transformer. See wire diagram for connections.
General Line Voltage Wiring
Be sure the available power is the same voltage and
phase shown on the unit serial plate. Line and low voltage
wiring must be done in accordance with local codes or the
National Electric Code, whichever is applicable.
Figure 15: HB Single Phase Line Voltage Field Wiring.
Three phase wiring is similar except that all three
power wires are directly connected to the contactor.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Electrical - Power & Low Voltage Wiring
Blower Speed Selection – Units with PSC Motor
PSC (Permanent Split Capacitor) blower fan speed
can be changed by moving the blue wire on the fan
motor terminal block to the desired speed as shown
in Figure 16. Most Heat Controller units are shipped
on the medium speed tap. Consult submittal data or
engineering design guide for specic unit airow tables.
Typical unit design delivers rated airow at nominal
static (0.15 in. w.g. [37Pa]) on medium speed and rated
airow at a higher static (0.4 to 0.5 in. w.g. [100 to 125
Pa]) on high speed for applications where higher static
is required. Low speed will deliver approximately 85%
of rated airow at 0.10 in. w.g. [25 Pa]. An optional high
static blower is available on some models.
Special Note for AHRI Testing: To achieve rated
airow for ARI testing purposes on all PSC products,
it is necessary to change the fan speed to “HI” speed.
When the heat pump has experienced less than 100
operational hours and the coil has not had sufcient time
to be “seasoned”, it is necessary to clean the coil with a
mild surfactant such as Calgon to remove the oils left by
manufacturing processes and enable the condensate to
properly “sheet” off of the coil.
Low Water Temperature Cutout Selection
The CXM control allows the eld selection of low water
(or water-antifreeze solution) temperature limit by clipping
jumper JW3, which changes the sensing temperature
associated with thermistor FP1. Note that the FP1
thermistor is located on the refrigerant line between the
coaxial heat exchanger and expansion device (TXV
or cap tube). Therefore, FP1 is sensing refrigerant
temperature, not water temperature, which is a better
indication of how water ow rate/temperature is affecting
the refrigeration circuit.
The factory setting for FP1 is for systems using water
(30°F [-1.1°C] refrigerant temperature). In low water
temperature (extended range) applications with
antifreeze (most ground loops), jumper JW3 should be
clipped as shown in Figure 18 to change the setting to
10°F [-12.2°C] refrigerant temperature, a more suitable
temperature when using an antifreeze solution. All
Heat Controller units operating with entering water
temperatures below 59°F [15°C] must include the
optional water/refrigerant circuit insulation package to
prevent internal condensation.
Figure 16: PSC Motor Speed Selection
Connect the blue wire to:
H for High speed fan
M for Medium speed fan
L for Low speed fan
Medium is factory setting
Fan Motor
ELECTRICAL - LOW VOLTAGE WIRING
Thermostat Connections
The thermostat should be wired directly to the
CXM board. Figure 17 shows wiring for HB units.
See “Electrical – Thermostat” for specic terminal
connections.
Figure 17: HB Low Voltage Field Wiring
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Water Valve Wiring
Electrical - Low Voltage Wiring
Figure 18: FP1 Limit Setting
JW3-FP1
jumper should
be clipped for
low temperature
operation
CXM PCB
Accessory Connections
A terminal paralleling the compressor contactor coil
has been provided on the CXM control. Terminal “A”
is designed to control accessory devices, such as
water valves. Note: This terminal should be used only
with 24 Volt signals and not line voltage. Terminal
“A” is energized with the compressor contactor.
See Figure 19 or the specic unit wiring diagram for
Subtotal16 - 22
+ CXM board (5 - 9 VA)*21 - 31
Remaing VA for Accessories19 - 29
*Standard transformer for CXM board is 50VA.
Figure 19: Accessory Wiring
Water Solenoid Valves
An external solenoid valve(s) should be used on ground
water installations to shut off ow to the unit when the
compressor is not operating. A slow closing valve may be
required to help reduce water hammer. Figure 19 shows
typical wiring for a 24VAC external solenoid valve. Figures
20 and 21 illustrate typical slow closing water control valve
wiring for Taco 500 series and Taco ESP series valves.
Slow closing valves take approximately 60 seconds to
open (very little water will ow before 45 seconds). Once
fully open, an end switch allows the compressor to be
energized. Only relay or triac based electronic thermostats
should be used with slow closing valves. When wired as
shown, the slow closing valve will operate properly with
the following notations:
1. The valve will remain open during a unit lockout.
2. The valve will draw approximately 25-35 VA through
the “Y” signal of the thermostat.
Note: This valve can overheat the anticipator of an
electromechanical thermostat. Therefore, only relay or
triac based thermostats should be used.
Figure 20: Taco 500 Series Valve Wiring
C
Y1
CAUTION!
CAUTION! Many units are installed with a factory or eld
supplied manual or electric shut-off valve. DAMAGE WILL
OCCUR if shut-off valve is closed during unit operation. A high
pressure switch must be installed on the heat pump side of
any eld provided shut-off valves and connected to the heat
pump controls in series with the built-in refrigerant circuit high
pressure switch to disable compressor operation if water
pressure exceeds pressure switch setting. The eld installed
high pressure switch shall have a cut-out pressure of 300 psig
and a cut-in pressure of 250 psig.
1
Heater Switch
C
Thermostat
2
Y1
3
Taco Valve
AVM
Figure 21: Taco SBV Valve Wiring
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Electrical - Thermostat Wiring
Thermostat Installation
The thermostat should be located on an interior wall in
a larger room, away from supply duct drafts. DO NOT
locate the thermostat in areas subject to sunlight, drafts
or on external walls. The wire access hole behind the
thermostat may in certain cases need to be sealed to
prevent erroneous temperature measurement. Position
the thermostat back plate against the wall so that it
appears level and so the thermostat wires protrude
Figure 22: Units With PSC Fan And CXM
Connection to CXM Control
ATM11C01 Thermostat
Compressor
Reversing Valve
Fan
24Vac Hot
Y
W
O
G
R
CXM
Y
O
G
R
through the middle of the back plate. Mark the position of
the back plate mounting holes and drill holes with a 3/16”
(5mm) bit. Install supplied anchors and secure plate to
the wall. Thermostat wire must be 18 AWG wire. Wire the
appropriate thermostat as shown in Figures 22 through
25c to the low voltage terminal strip on the CXM control
board. Practically any heat pump thermostat will work
with Heat Controller units, provided it has the correct
number of heating and cooling stages.
Field Wiring
Factory Wiring
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Description of OperationLEDAlarm Relay
Normal ModeOnOpen
Normal Mode with UPS WarningOnCycle (closed 5 sec., Open 25 sec.)
CXM is non-functionalOffOpen
Fault RetrySlow FlashOpen
LockoutFast FlashClosed
Over/Under Voltage ShutdownSlow FlashOpen (Closed after 15 minutes)
Test Mode - No fault in memory Flashing Code 1Cycling Code 1
Test Mode - HP Fault in memory Flashing Code 2Cycling Code 2
Test Mode - LP Fault in memory Flashing Code 3Cycling Code 3
Test Mode - FP1 Fault in memory Flashing Code 4Cycling Code 4
Test Mode - FP2 Fault in memory Flashing Code 5Cycling Code 5
Test Mode - CO Fault in memory Flashing Code 6Cycling Code 6
Test Mode - Over/Under
shutdown in memory
Flashing Code 7Cycling Code 7
Test Mode - UPS in memoryFlashing Code 8Cycling Code 8
Test Mode - Swapped Thermistor Flashing Code 9Cycling Code 9
CXM Controls
CXM Control
For detailed control information, see CXM Application,
Operation and Maintenance manual.
Field Selectable Inputs
Test mode: Test mode allows the service technician to
check the operation of the control in a timely manner. By
momentarily shorting the test terminals, the CXM control
enters a 20 minute test mode period in which all time
delays are sped up 15 times. Upon entering test mode,
the status LED will ash a code representing the last fault.
For diagnostic ease at the thermostat, the alarm relay will
also cycle during test mode. The alarm relay will cycle
on and off similar to the status LED to indicate a code
representing the last fault, at the thermostat. Test mode
can be exited by shorting the test terminals for 3 seconds.
Retry Mode: If the control is attempting a retry of a fault,
the status LED will slow ash (slow ash = one ash
every 2 seconds) to indicate the control is in the process
of retrying.
Field Conguration Options
Note: In the following eld conguration options, jumper
wires should be clipped ONLY when power is removed
from the CXM control.
whether compressor has an “on” delay. If set to stage
2, the compressor will have a 3 second delay before
energizing. Also, if set for stage 2, the alarm relay will
NOT cycle during test mode.
On = Stage 1. Off = Stage 2
DIP switch 3: Not Used.
DIP switch 4: DDC Output at EH2 - provides selection for
DDC operation. If set to “DDC Output at EH2,” the EH2
terminal will continuously output the last fault code of
the controller. If set to “EH2 normal,” EH2 will operate as
standard electric heat output.
On = EH2 Normal. Off = DDC Output at EH2.
NOTE: Some CXM controls only have a 2 position DIP
switch package. If this is the case, this option can be
selected by clipping the jumper which is in position 4
of SW1.
Jumper not clipped = EH2 Normal. Jumper clipped =
DDC Output at EH2.
DIP switch 5: Factory Setting - Normal position is “On.”
Do not change selection unless instructed to do so by
the factory.
Table 5: CXM LED And Alarm Relay Operations
Water coil low temperature limit setting: Jumper 3 (JW3-
FP1 Low Temp) provides eld selection of temperature
limit setting for FP1 of 30°F or 10°F [-1°F or -12°C]
(refrigerant temperature).
Not Clipped = 30°F [-1°C]. Clipped = 10°F [-12°C].
Air coil low temperature limit setting: Jumper 2 (JW2-FP2
Low Temp) provides eld selection of temperature limit
setting for FP2 of 30°F or 10°F [-1°F or -12°C] (refrigerant
temperature). Note: This jumper should only be clipped
under extenuating circumstances, as recommended by
the factory.
Not Clipped = 30°F [-1°C]. Clipped = 10°F [-12°C].
CAUTION! Do not restart units without inspection and
remedy of faulting condition. Equipment damage may occur.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Safety Features
Safety Features – CXM Control
The safety features below are provided to protect
the compressor, heat exchangers, wiring and other
components from damage caused by operation outside
of design conditions.
Anti-short cycle protection: The control features a 5
minute anti-short cycle protection for the compressor.
Note: The 5 minute anti-short cycle also occurs at power up.
Random start: The control features a random start upon
power up of 5-80 seconds.
Fault Retry: In Fault Retry mode, the Status LED begins
slowly ashing to signal that the control is trying to
recover from a fault input. The control will stage off the
outputs and then “try again” to satisfy the thermostat
input call. Once the thermostat input call is satised,
the control will continue on as if no fault occurred. If 3
consecutive faults occur without satisfying the thermostat
input call, the control will go into “lockout” mode. The last
fault causing the lockout will be stored in memory and
can be viewed by going into test mode (CXM board).
Note: FP1/FP2 faults are factory set at only one try.
Lockout: In lockout mode, the status LED will begin fast
ashing. The compressor relay is turned off immediately.
Lockout mode can be “soft” reset by turning off the
thermostat (or satisfying the call). A “soft” reset keeps
the fault in memory but resets the control. A “hard” reset
(disconnecting power to the control) resets the control
and erases fault memory.
Lockout with emergency heat: While in lockout mode,
if W becomes active (CXM), emergency heat mode will
occur.
High pressure switch: When the high pressure switch opens
due to high refrigerant pressures, the compressor relay is
de-energized immediately since the high pressure switch
is in series with the compressor contactor coil. The high
pressure fault recognition is immediate (does not delay for 30
continuous seconds before de-energizing the compressor).
10 sec. pause, etc.
Low pressure switch: The low pressure switch must be open
and remain open for 30 continuous seconds during “on”
cycle to be recognized as a low pressure fault. If the low
pressure switch is open for 30 seconds prior to compressor
power up it will be considered a low pressure (loss of
charge) fault. The low pressure switch input is bypassed for
the initial 60 seconds of a compressor run cycle.
Low pressure lockout code = 3
Water coil low temperature (FP1): The FP1 thermistor
temperature must be below the selected low temperature
limit setting for 30 continuous seconds during a
compressor run cycle to be recognized as a FP1 fault.
The FP1 input is bypassed for the initial 60 seconds of
a compressor run cycle. FP1 is set at the factory for one
try. Therefore, the control will go into lockout mode once
the FP1 fault has occurred.
FP1 lockout code = 4
Air coil low temperature (FP2): The FP2 thermistor
temperature must be below the selected low temperature
limit setting for 30 continuous seconds during a
compressor run cycle to be recognized as a FP2 fault.
The FP2 input is bypassed for the initial 60 seconds of
a compressor run cycle. FP2 is set at the factory for one
try. Therefore, the control will go into lockout mode once
the FP2 fault has occurred.
FP2 lockout code = 5
Condensate overow: The condensate overow sensor
must sense overow level for 30 continuous seconds to
be recognized as a CO fault. Condensate overow will be
monitored at all times.
CO lockout code = 6
Over/under voltage shutdown: An over/under voltage
condition exists when the control voltage is outside the
range of 19VAC to 30VAC. Over/under voltage shut
down is a self-resetting safety. If the voltage comes back
within range for at least 0.5 seconds, normal operation is
restored. This is not considered a fault or lockout. If the
CXM is in over/under voltage shutdown for 15 minutes,
the alarm relay will close.
Over/under voltage shut down code = 7
Unit Performance Sentinel-UPS (patent pending): The
UPS feature indicates when the heat pump is operating
inefciently. A UPS condition exists when:
a) In heating mode with compressor energized, FP2 is
greater than 125°F [52°C] for 30 continuous seconds,
or:
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
CXM Controls
b) In cooling mode with compressor energized, FP1 is
greater than 125°F [52°C] for 30 continuous seconds,
or:
c) In cooling mode with compressor energized, FP2 is
less than 40°F [4.5°C] for 30 continuous seconds.
If a UPS condition occurs, the control will immediately
go to UPS warning. The status LED will remain on as
if the control is in normal mode. Outputs of the control,
excluding LED and alarm relay, will NOT be affected
by UPS. The UPS condition cannot occur during a
compressor off cycle. During UPS warning, the alarm
relay will cycle on and off. The cycle rate will be “on” for 5
seconds, “off” for 25 seconds, “on” for 5 seconds, “off” for
25 seconds, etc.
UPS warning code = 8
Swapped FP1/FP2 thermistors: During test mode, the
control monitors to see if the FP1 and FP2 thermistors
are in the appropriate places. If the control is in test
mode, the control will lockout with code 9 after 30
seconds if:
a) The compressor is on in the cooling mode and the
FP1 sensor is colder than the FP2 sensor, or:
b) The compressor is on in the heating mode and the
FP2 sensor is colder than the FP1 sensor.
CXM Control Start-up Operation
The control will not operate until all inputs and safety
controls are checked for normal conditions. The
compressor will have a 5 minute anti-short cycle delay
at power-up. The rst time after power-up that there is a
call for compressor, the compressor will follow a 5 to 80
second random start delay. After the random start delay
and anti-short cycle delay, the compressor relay will
be energized. On all subsequent compressor calls, the
random start delay is omitted.
Diagnostic Features
The LED on the CXM board advises the technician of the
current status of the CXM control. The LED can display
either the current CXM mode or the last fault in memory
if in test mode. If there is no fault in memory, the LED will
ash Code 1 (when in test mode).
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
50-110ºF [10-43ºC]30-70ºF [-1 to 21ºC]50-110ºF [10-43ºC]30-70ºF [-1 to 21ºC]50-110ºF [10-43ºC]30-70ºF [-1 to 21ºC]
120ºF [49ºC]90ºF [32ºC]120ºF [49ºC]90ºF [32ºC]
120ºF [49ºC]
90ºF [32ºC]
TCTSTT
[1.6 to 3.2 l/m per kW]
1.5 to 3.0 gpm / ton
[1.6 to 3.2 l/m per kW]
1.5 to 3.0 gpm / ton
[1.6 to 3.2 l/m per kW]
1.5 to 3.0 gpm / ton
UNIT STARTING AND OPERATING CONDITIONS
Operating Limits
Environment – Units are designed for indoor installation only. Never install units in areas subject to freezing or where
humidity levels could cause cabinet condensation (such as unconditioned spaces subject to 100% outside air).
Power Supply – A voltage variation of +/– 10% of nameplate utilization voltage is acceptable.
Determination of operating limits is dependent primarily upon three factors: 1) return air temperature. 2) water
temperature, and 3) ambient temperature. When any one of these factors is at minimum or maximum levels, the other
two factors should be at normal levels to insure proper unit operation. Extreme variations in temperature and humidity
and/or corrosive water or air will adversely affect unit performance, reliability, and service life. Consult Table 6a for
operating limits.
Table 6a: Operating Limits
TC
Operating
Starting Limits
Air Limits
Min. ambient air, DB
Rated ambient air, DB8
Max. ambient air, DB1
Min. entering air, DB/WB
Rated entering air, DB/WB
Max. entering air, DB/WB
Water Limits
Min. entering water
Normal entering water
Max. entering water
Normal Water Flow
65/50ºF [18/10ºC]45ºF [7.2ºC]
0.6/66.2ºF [27/19ºC]68ºF [20ºC]
95/75ºF [35/24ºC]
50-110ºF [10-43ºC]30-70ºF [-1 to 21ºC]
CoolingHeating
5ºF [7ºC]39ºF [4ºC]
0.6ºF [27ºC]68ºF [20ºC]
110ºF [43ºC]85ºF [29ºC]
30ºF [-1ºC]
120ºF [49ºC]
HB
80ºF [27ºC]
20ºF [-6.7ºC]
90ºF [32ºC]
1.5 to 3.0 gpm / ton
[1.6 to 3.2 l/m per kW]
Starting Conditions
Starting conditions are based upon the following notes:
Notes:
1. Conditions in Table 6b are not normal or continuous operating conditions. Minimum/maximum limits are start-up
conditions to bring the building space up to occupancy temperatures. Units are not designed to operate under
these conditions on a regular basis.
2. Voltage utilization range complies with AHRI Standard 110
Table 6b: Starting Limits
HB
Commissioning Limits
Air Limits
Min. ambient air , DB45ºF [7ºC]39ºF [4ºC]
Rated ambient air , DB80.6ºF [27ºC]68ºF [20ºC]
Max. ambient air , DB110ºF [43ºC]85ºF [29ºC]
Min. entering air , DB/WB*50/45ºF [10/7ºC]40ºF [4.5ºC]
Rated entering air , DB/WB80.6/66.2ºF [27/19ºC]68ºF [20ºC ]
Max. entering air , DB/WB110/83ºF [43/28ºC]80ºF [27ºC]
Water Limits
Min. entering water30ºF [-1ºC ]20ºF [-6.7ºC]
Normal entering water50-110ºF [10-43ºC]30-70ºF [-1 to 21ºC]
Max. entering water120ºF [49ºC]90ºF [32ºC]
Normal Water Flow
Normal Water Flow
TT/TS/TR/TC
CoolingHeating
1.5 to 3.0 gpm / to n
[1.6 to 3.2 l/m per kW ]
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Piping System Cleaning and Flushing
Piping System Cleaning and Flushing
Cleaning and ushing the WLHP piping system is the
single most important step to insure proper start-up and
continued efcient operation of the system.
Follow the instructions below to properly clean and ush
the system:
1.
Insure that electrical power to the unit is disconnected.
2. Install the system with the supply hose connected
directly to the return riser valve. Use a single length of
exible hose.
3. Open all air vents. Fill the system with water. DO
NOT allow system to overow. Bleed all air from the
system. Pressurize and check the system for leaks
and repair as appropriate.
4.
Verify that all strainers are in place (Heat Controller
recommends a strainer with a #20 stainless steel wire
mesh). Start the pumps, and systematically check each
vent to ensure that all air is bled from the system.
5. Verify that make-up water is available. Adjust makeup water as required to replace the air which was bled
from the system. Check and adjust the water/air level
in the expansion tank.
6. Set the boiler to raise the loop temperature to
approximately 86°F [30°C]. Open a drain at the
lowest point in the system. Adjust the make-up water
replacement rate to equal the rate of bleed.
7. Rell the system and add trisodium phosphate in
a proportion of approximately one pound per 150
gallons [1/2 kg per 750 l] of water (or other equivalent
approved cleaning agent). Reset the boiler to raise
the loop temperature to 100°F [38°C]. Circulate the
solution for a minimum of 8 to 24 hours. At the end of
this period, shut off the circulating pump and drain the
solution. Repeat system cleaning if desired.
8. When the cleaning process is complete, remove the
short-circuited hoses. Reconnect the hoses to the
proper supply, and return the connections to each of
the units. Rell the system and bleed off all air.
9. Test the system pH with litmus paper. The system
water should be in the range of pH 6.0 - 8.5 (see table
3). Add chemicals, as appropriate to maintain neutral
pH levels.
10. When the system is successfully cleaned, ushed,
relled and bled, check the main system panels,
safety cutouts and alarms. Set the controls to properly
maintain loop temperatures.
DO NOT use “Stop Leak” or similar chemical agent in this
system. Addition of chemicals of this type to the loop water
will foul the heat exchanger and inhibit unit operation.
NOTE: Heat Controller strongly recommends all piping
connections, both internal and external to the unit, be
pressure tested by an appropriate method prior to any
nishing of the interior space or before access to all
connections is limited. Test pressure may not exceed
the maximum allowable pressure for the unit and all
components within the water system. Heat Controller will
not be responsible or liable for damages from water leaks
due to inadequate or lack of a pressurized leak test, or
damages caused by exceeding the maximum pressure
rating during installation.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
CAUTION!
CAUTION! To avoid possible damage to a plastic (PVC)
piping system, do not allow temperatures to exceed 113°F
[45°C].
UNIT AND SySTEM CHECKOUT
Unit and System Checkout
BEFORE POWERING SYSTEM, please check the following:
UNIT CHECKOUT
8 Balancing/shutoff valves: Insure that all isolation
valves are open and water control valves are wired.
8 Line voltage and wiring: Verify that voltage is within
an acceptable range for the unit and wiring and fuses/
breakers are properly sized. Verify that low voltage
wiring is complete.
8 Unit control transformer: Insure that transformer
has the properly selected voltage tap. Commercial
208-230V units are factory wired for 208V operation
unless specied otherwise.
8 Entering water and air: Insure that entering water and
air temperatures are within operating limits of Table 7.
8 Low water temperature cutout: Verify that low water
temperature cut-out on the CXM control is properly
set.
8 Unit fan: Manually rotate fan to verify free rotation
and insure that blower wheel is secured to the motor
shaft. Be sure to remove any shipping supports
if needed. DO NOT oil motors upon start-up. Fan
motors are pre-oiled at the factory. Check unit fan
speed selection and compare to design requirements.
8 Condensate line: Verify that condensate line is open
and properly pitched toward drain.
8 Water ow balancing: Record inlet and outlet water
temperatures for each heat pump upon startup. This
check can eliminate nuisance trip outs and high
velocity water ow that could erode heat exchangers.
8 Unit air coil and lters: Insure that lter is clean and
accessible. Clean air coil of all manufacturing oils.
8 Unit controls: Verify that CXM eld selection options
are properly set.
8 System ushing: Verify that all hoses are connected
end to end when ushing to insure that debris
bypasses the unit heat exchanger, water valves and
other components. Water used in the system must be
potable quality initially and clean of dirt, piping slag,
and strong chemical cleaning agents. Verify that all
air is purged from the system. Air in the system can
cause poor operation or system corrosion.
8 Cooling tower/boiler: Check equipment for proper set
points and operation.
8 Standby pumps: Verify that the standby pump is
properly installed and in operating condition.
8 System controls: Verify that system controls function
and operate in the proper sequence.
8 Low water temperature cutout: Verify that low water
temperature cut-out controls are provided for the
outdoor portion of the loop. Otherwise, operating
problems may occur.
8 System control center: Verify that the control center
and alarm panel have appropriate set points and are
operating as designed.
8 Miscellaneous: Note any questionable aspects of
the installation.
CAUTION!
CAUTION! Verify that ALL water control valves are open
and allow water ow prior to engaging the compressor.
Freezing of the coax or water lines can permanently damage
the heat pump.
CAUTION!
CAUTION! To avoid equipment damage, DO NOT
leave system lled in a building without heat during the
winter unless antifreeze is added to the water loop. Heat
exchangers never fully drain by themselves and will freeze
unless winterized with antifreeze.
NOTICE! Failure to remove shipping brackets from springmounted compressors will cause excessive noise, and
could cause component failure due to added vibration.
SySTEM CHECKOUT
8 System water temperature: Check water temperature
for proper range and also verify heating and cooling
set points for proper operation.
8 System pH: Check and adjust water pH if necessary
to maintain a level between 6 and 8.5. Proper pH
promotes longevity of hoses and ttings (see table 3).
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Unit Start-Up Procedure
Unit Start-up Procedure
1. Turn the thermostat fan position to “ON”. Blower
should start.
2. Balance air ow at registers.
3. Adjust all valves to their full open positions. Turn on
the line power to all heat pumps.
4. Room temperature should be within the minimummaximum ranges of table 6. During start-up checks,
loop water temperature entering the heat pump
should be between 60°F [16°C] and 95°F [35°C].
5. Two factors determine the operating limits of Heat
Controller heat pumps, (a) return air temperature, and (b)
water temperature. When any one of these factors is at a
minimum or maximum level, the other factor must be at
normal level to insure proper unit operation.
a. Adjust the unit thermostat to the warmest setting.
Place the thermostat mode switch in the “COOL”
position. Slowly reduce thermostat setting until the
compressor activates.
b. Check for cool air delivery at the unit grille within a
few minutes after the unit has begun to operate.
Note: Units have a ve minute time delay in the
control circuit that can be eliminated on the CXM
control board as shown below in Figure 23. See
controls description for details.
c. Verify that the compressor is on and that the water
ow rate is correct by measuring pressure drop
through the heat exchanger using the P/T plugs
and comparing to tables 10.
d. Check the elevation and cleanliness of the
condensate lines. Dripping may be a sign of a
blocked line. Check that the condensate trap is
lled to provide a water seal.
e. Refer to table 9. Check the temperature of both
entering and leaving water. If temperature is within
range, proceed with the test. If temperature is
outside of the operating range, check refrigerant
pressures and compare to tables 8a through
8d. Verify correct water ow by comparing unit
pressure drop across the heat exchanger versus
the data in tables 7. Heat of rejection (HR) can
be calculated and compared to submittal data
capacity pages. The formula for HR for systems
with water is as follows:
HR (Btuh) = TD x GPM x 500, where TD is the
temperature difference between the entering and
leaving water, and GPM is the ow rate in U.S.
GPM, determined by comparing the pressure drop
across the heat exchanger to table 7. In S.I. units,
the formula is as follows: HR (kW) = TD x l/s x
4.18.
f.
Check air temperature drop across the air coil when
compressor is operating. Air temperature drop
should be between 15°F and 25°F [8°C and 14°C].
g. Turn thermostat to “OFF” position. A hissing noise
indicates proper functioning of the reversing valve.
6. Allow ve (5) minutes between tests for pressure to
equalize before beginning heating test.
a. Adjust the thermostat to the lowest setting. Place
the thermostat mode switch in the “HEAT” position.
b. Slowly raise the thermostat to a higher
temperature until the compressor activates.
c. Check for warm air delivery within a few minutes
after the unit has begun to operate.
d.
Refer to table 9. Check the temperature of both
entering and leaving water. If temperature is within
range, proceed with the test. If temperature is outside
of the operating range, check refrigerant pressures
and compare to tables 8a through 8d. Verify correct
water ow by comparing unit pressure drop across the
heat exchanger versus the data in tables 8a through
8d. Heat of extraction (HE) can be calculated and
compared to submittal data capacity pages. The
formula for HE for systems with water is as follows:
HE (Btuh) = TD x GPM x 500, where TD is the
temperature difference between the entering and
leaving water, and GPM is the ow rate in U.S.
GPM, determined by comparing the pressure drop
across the heat exchanger to tables 10a through
10e. In S.I. units, the formula is as follows: HE
(kW) = TD x l/s x 4.18.
e.
Check air temperature rise across the air coil when
compressor is operating. Air temperature rise should
be between 20°F and 30°F [11°C and 17°C].
f. Check for vibration, noise, and water leaks.
7.
If unit fails to operate, perform troubleshooting analysis
(see troubleshooting section). If the check described
fails to reveal the problem and the unit still does not
operate, contact a trained service technician to insure
proper diagnosis and repair of the equipment.
8. When testing is complete, set system to maintain
desired comfort level.
9.
BE CERTAIN TO FILL OUT AND FORWARD ALL WARRANTY
REGISTRATION PAPERS TO HEAT CONTROLLER.
Note: If performance during any mode appears abnormal,
refer to the CXM section or troubleshooting section of
this manual. To obtain maximum performance, the air
coil should be cleaned before start-up. A 10% solution of
dishwasher detergent and water is recommended.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Unit Start-Up Procedure
Figure 23: Test Mode Pins
Short test pins together to
enter Test Mode and speedup timing and delays for 20
minutes.
WARNING! When the disconnect switch is closed, high
voltage is present in some areas of the electrical panel.
Exercise caution when working with energized equipment.
CAUTION! Verify that ALL water control valves are open and
allow water ow prior to engaging the compressor. Freezing
of the coax or water lines can permanently damage the heat
pump.
Pressure Drop, psi [kPa]*
WARNING!
CAUTION!
*Note: To convert
kPa to millibars,
multiply by 10.
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Unit Operating Pressures and Temperatures
Operating Pressure/Temperature tables include the
following notes:
• Airow is at nominal (rated) conditions;
• Entering air is based upon 70°F [21°C] DB in heating
and 80/67°F [27/19°C] in cooling;
• Subcooling is based upon head pressure at compressor
service port;
• Cooling air and water values can vary greatly with
changes in humidity level.
Table 8a: HB Series Typical Unit Operating Pressures and Temperatures (60 Hz-I.P. Units)
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Unit Operating Pressures and Temperatures
Table 8b: HB Series Typical Unit Operating Pressures and Temperatures (60 Hz-I.P. Units)
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Unit Operating Pressures and Temperatures
Table 8c: HB Series Typical Unit Operating Pressures and Temperatures (60 Hz-I.P. Units)
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
Unit Operating Pressures and Temperatures
Table 8d: HB Series Typical Unit Operating Pressures and Temperatures (60 Hz-I.P. Units)
Table 9: Water Temperature Change Through Heat Exchanger
Water Flow, gpm [l/m]
For Closed Loop: Ground Source or
Closed Loop Systems at 3 gpm per
ton [3.2 l/m per kW]
For Open Loop: Ground Water
Systems at 1.5 gpm per ton
[1.6 l/m per kW]
Rise, Cooling
°F, [°C]
9 - 12
[5 - 6.7]
20 - 26
[11.1 - 14.4]
Drop, Heating
°F, [°C]
4 - 8
[2.2 - 4.4]
10 - 17
[5.6 - 9.4]
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Preventive Maintenance
Water Coil Maintenance
(Direct ground water applications only)
If the system is installed in an area with a known high
mineral content (125 P.P.M. or greater) in the water, it is
best to establish a periodic maintenance schedule with
the owner so the coil can be checked regularly. Consult
the well water applications section of this manual for
a more detailed water coil material selection. Should
periodic coil cleaning be necessary, use standard coil
cleaning procedures, which are compatible with the heat
exchanger material and copper water lines. Generally,
the more water owing through the unit, the less chance
for scaling. Therefore, 1.5 gpm per ton [1.6 l/m per kW]
is recommended as a minimum ow. Minimum ow rate
for entering water temperatures below 50°F [10°C] is 2.0
gpm per ton [2.2 l/m per kW].
Water Coil Maintenance
(All other water loop applications)
Generally water coil maintenance is not needed for
closed loop systems. However, if the piping is known to
have high dirt or debris content, it is best to establish a
periodic maintenance schedule with the owner so the
water coil can be checked regularly. Dirty installations are
typically the result of deterioration of iron or galvanized
piping or components in the system. Open cooling
towers requiring heavy chemical treatment and mineral
buildup through water use can also contribute to higher
maintenance. Should periodic coil cleaning be necessary,
use standard coil cleaning procedures, which are
compatible with both the heat exchanger material and
copper water lines. Generally, the more water owing
through the unit, the less chance for scaling. However,
ow rates over 3 gpm per ton (3.9 l/m per kW) can
produce water (or debris) velocities that can erode the
heat exchanger wall and ultimately produce leaks.
Filters
Filters must be clean to obtain maximum performance.
Filters should be inspected every month under normal
operating conditions and be replaced when necessary.
Units should never be operated without a lter.
Washable, high efciency, electrostatic lters, when dirty,
can exhibit a very high pressure drop for the fan motor
and reduce air ow, resulting in poor performance. It is
especially important to provide consistent washing of
these lters (in the opposite direction of the normal air
ow) once per month using a high pressure wash similar
to those found at self-serve car washes.
Condensate Drain
In areas where airborne bacteria may produce a “slimy”
substance in the drain pan, it may be necessary to treat
the drain pan chemically with an algaecide approximately
every three months to minimize the problem. The
condensate pan may also need to be cleaned periodically
to insure indoor air quality. The condensate drain can
pick up lint and dirt, especially with dirty lters. Inspect
the drain twice a year to avoid the possibility of plugging
and eventual overow.
Compressor
Conduct annual amperage checks to insure that amp
draw is no more than 10% greater than indicated on the
serial plate data.
Fan Motors
All units have lubricated fan motors. Fan motors should
never be lubricated unless obvious, dry operation
is suspected. Periodic maintenance oiling is not
recommended, as it will result in dirt accumulating in the
excess oil and cause eventual motor failure. Conduct
annual dry operation check and amperage check to
insure amp draw is no more than 10% greater than
indicated on serial plate data.
Air Coil
The air coil must be cleaned to obtain maximum
performance. Check once a year under normal operating
conditions and, if dirty, brush or vacuum clean. Care must
be taken not to damage the aluminum ns while cleaning.
CAUTION: Fin edges are sharp.
Cabinet
Do not allow water to stay in contact with the cabinet for
long periods of time to prevent corrosion of the cabinet
sheet metal. Generally, vertical cabinets are set up from
the oor a few inches [7 - 8 cm] to prevent water from
entering the cabinet. The cabinet can be cleaned using a
mild detergent.
Refrigerant System
To maintain sealed circuit integrity, do not install service
gauges unless unit operation appears abnormal.
Reference the operating charts for pressures and
temperatures. Verify that air and water ow rates are at
proper levels before servicing the refrigerant circuit.
IOM Instructions HBH/V CompaCt Heat Controller, Inc.
FaultHtg Clg Possible CauseSolution
Main power ProblemsXX Green Status LED OffCheck Line Voltage circuit breaker and disconnect
Check for line voltage between L1 and L2 on the contactor
Check for 24VAC between R and C on CXM/DXM
Check primary/secondary voltage on transformer
HP Fault-Code 2X Reduced or no water flowCheck pump operation or valve operation/setting
High pressurein cooling
Check water flow adjust to proper flow rate
X
Water Temperature out of range in
cooling
Bring water temp within design parameters
XReduced or no Air flowCheck for dirty air filter and clean or replace
in heatingCheck fan motor operation and airflow restrictions
Dirty Air Coil- construction dust etc.
Too high of external static. Check static vs blower table
X
Air Temperature out of range in
heating
Bring return air temp within design parameters
XX
Overcharged with refrigerant
Check superheat/subcooling vs typical operating condition
table
XX
Bad HP SwitchCheck switch continuity and operation. Replace
LP/LOC Fault-Code 3XX Insufficient chargeCheck for refrigerant leaks
Low Pressure/Loss of Charge X
Compressor pump down at startup
Check charge and start-up water flow
FP1 Fault - Code 4XReduced or no water flowCheck pump operation or water valve operation/setting
Water Coil low
temperature limit
in heatingPlugged strainer or filter. Clean or replace.
Check water flow adjust to proper flow rate
XInadequate anti-freeze levelCheck antifreeze density with hydrometer
X
Improper temperature limit setting
(30°F vs 10°F [-1°C vs -12°C])
Clip JW3 jumper for antifreeze (10°F [-12°C]) use
XWater Temperature out of range Bring water temp within design parameters
XX Bad thermistorCheck temp and impedance correlation per chart
FP2 fault - Code 5X Reduced or no Air flowCheck for dirty air filter and clean or replace
Air Coil low
temperature limit
in coolingCheck fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
X Air Temperature out of range
Too much cold vent air? Bring entering air temp within
design parameters
X
Improper temperature limit setting
(30°F vs 10°F [-1°C vs -12°C])
Normal airside applications will require 30°F [-1°C] only
XX Bad thermistorCheck temp and impedance correlation per chart
Condensate Fault-Code
6
XX Blocked DrainCheck for blockage and clean drain
XX Improper trapCheck trap dimensions and location ahead of vent
X Poor DrainageCheck for piping slope away from unit
Check slope of unit toward outlet
Poor venting. Check vent location
X Moisture on sensorCheck for moisture shorting to air coil
Over/Under VoltageCode 7
XX Under Voltage
Check power supply and 24VAC voltage before and during
operation.
(Auto resetting)Check power supply wire size
Check compressor starting. Need hard start kit?
Check 24VAC and unit transformer tap for correct power
supply voltage
XX
Over Voltage
Check power supply voltage and 24VAC before and during
operation.
Check 24VAC and unit transformer tap for correct power
supply voltage
Unit Performance
Sentinel-Code 8
XHeating mode FP2>125°F [52°C] Check for poor air flow or overcharged unit.
X
Cooling Mode FP1>125°F [52°C]
OR FP2< 40ϒF [4ϒC]
Check for poor water flow, or air flow
No Fault Code ShownXX No compressor operationSee "Only fan operates"
XX Compressor OverloadCheck and Replace if necessary
XX Control boardReset power and check operation
Unit Short CyclesXX Dirty Air FilterCheck and Clean air filter
XX Unit in "Test Mode"Reset power or wait 20 minutes for auto exit.
XX Unit selection
Unit may be oversized for space. Check sizing for actual
load of space.
XX Compressor OverloadCheck and Replace if necessary
Only Fan RunsXX Thermostat positionInsure thermostat set for heating or cooling operation
XX Unit locked outCheck for lockout codes. Reset power.
XX Compressor OverloadCheck compressor overload. Replace if necessary.
XX Thermostat wiring
Check thermostat wiring at heat pump. Jumper Y and R
for compressor operation in test mode.
Functional Troubleshooting
Heat Controller, Inc. HBH/V CompaCt IOM Instructions
Functional Troubleshooting
Only Compressor RunsXX Thermostat wiring
XX Fan motor relay
XX Fan motorCheck for line voltage at motor. Check capacitor
XX Thermostat wiring
Unit Doesn't Operate in
Cooling
X Reversing Valve
X Thermostat setupCheck for 'O' RV setup not 'B'
X Thermostat wiring
Thermostat wiring
X
Check G wiring at heat pump. Jumper G and R for fan
operation.
Jumper G and R for fan operation. Check for Line voltage
across BR contacts.
Check fan power enable relay operation (if present)
Check thermostat wiring at heat pump. Jumper Y and R for
compressor operation in test mode.
Set for cooling demand and check 24VAC on RV coil and at
CXM/DXM board.
If RV is stuck, run high pressure up by reducing water flow
and while operating engage and disengage RV coil voltage
to push valve.
Check O wiring at heat pump. Jumper O and R for RV coil
'Click'.
Put thermostat in cooling mode. Check for 24VAC on O
(check between C and O); check for 24VAC on W (check
between W and C). There should be voltage on O, but not
on W. If voltage is present on W, thermostat may be bad
or wired incorrectly.
Performance Troubleshooting
Performance
Troubleshooting
Insufficient capacity/XX Dirty FilterReplace or clean
Not cooling or heatingXReduced or no Air flowCheck for dirty air filter and clean or replace
properlyin heatingCheck fan motor operation and airflow restrictions
Htg Clg Possible CauseSolution
X Reduced or no Air flowCheck for dirty air filter and clean or replace
in coolingCheck fan motor operation and airflow restrictions
XX Leaky duct work
XX Low refrigerant chargeCheck superheat and subcooling per chart
XX Restricted metering deviceCheck superheat and subcooling per chart. Replace.
X Defective Reversing ValvePerform RV touch test
XX Thermostat improperly locatedCheck location and for air drafts behind stat
XX Unit undersized
XX Scaling in water heat exchanger Perform Scaling check and clean if necessary
Too high of external static. Check static vs blower table
Too high of external static. Check static vs blower table
Check supply and return air temperatures at the unit and at
distant duct registers if significantly different, duct leaks
are present
XX Inlet Water too Hot or ColdCheck load, loop sizing, loop backfill, ground moisture.
High Head PressureXReduced or no Air flowCheck for dirty air filter and clean or replace
Low Suction PressureXReduced water flowCheck pump operation or water valve operation/setting
Low discharge air
temperature in heating
High humidityX Too high of air flowCheck fan motor speed selection and airflow chart
in heatingCheck fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
X Reduced or no water flowCheck pump operation or valve operation/setting
in coolingCheck water flow adjust to proper flow rate
X Inlet Water too HotCheck load, loop sizing, loop backfill, ground moisture.
X
Air Temperature out of range in
heating
X Scaling in water heat exchanger Perform Scaling check and clean if necessary
XX Unit OverchargedCheck superheat and subcooling. Reweigh in charge
XX Non-condensables insystemVacuum system and reweigh in charge
XX Restricted metering deviceCheck superheat and subcooling per chart. Replace.
in heatingPlugged strainer or filter. Clean or replace.
XWater Temperature out of range Bring water temp within design parameters
X Reduced Air flowCheck for dirty air filter and clean or replace
in coolingCheck fan motor operation and airflow restrictions
X Air Temperature out of range
XX Insufficient chargeCheck for refrigerant leaks
XToo high of air flowCheck fan motor speed selection and airflow chart
XPoor PerformanceSee 'Insufficient Capacity'
X Unit oversized
Bring return air temp within design parameters
Check water flow adjust to proper flow rate
Too high of external static. Check static vs blower table
Too much cold vent air? Bring entering air temp within
design parameters