Warnings, cautions and notices appear throughout this
manual. Read these items carefully before attempting any
installation, service or troubleshooting of the equipment.
DANGER: Indicates an immediate hazardous situation,
which if not avoided will result in death or serious injury.
DANGER labels on unit access panels must be observed.
WARNING: Indicates a potentially hazardous situation,
which if not avoided could result in death or serious injury.
CAUTION: Indicates a potentially hazardous situation or
an unsafe practice, which if not avoided could result in
minor or moderate injury or product or property damage.
NOTICE: Notication of installation, operation or
maintenance information, which is important, but which is
not hazard-related.
�WARNING! �
WARNING!
!
WARNING! To avoid the release of refrigerant into the
atmosphere, the refrigerant circuit of this unit must be
serviced only by technicians who meet local, state, and
federal prociency requirements.
CAUTION!
!
� CAUTION! �
CAUTION! To avoid equipment damage, DO NOT use
these units as a source of heating or cooling during the
construction process. The mechanical components and
lters will quickly become clogged with construction dirt and
debris, which may cause system damage.
!
!
WARNING!
!
� WARNING! �
WARNING! All refrigerant discharged from this unit must be
recovered WITHOUT EXCEPTION. Technicians must follow
industry accepted guidelines and all local, state, and federal
statutes for the recovery and disposal of refrigerants. If a
compressor is removed from this unit, refrigerant circuit oil will
remain in the compressor. To avoid leakage of compressor oil,
refrigerant lines of the compressor must be sealed after it is
removed.
Inspection - Upon receipt of the equipment, carefully check
the shipment against the bill of lading. Make sure all units
have been received. Inspect the packaging of each unit,
and inspect each unit for damage. Insure that the carrier
makes proper notation of any shortages or damage on all
copies of the freight bill and completes a common carrier
inspection report. Concealed damage not discovered
during unloading must be reported to the carrier within
15 days of receipt of shipment. If not led within 15 days,
the freight company can deny the claim without recourse.
Note: It is the responsibility of the purchaser to le all
necessary claims with the carrier. Notify your equipment
supplier of all damage within fteen (15) days of shipment.
Storage - Equipment should be stored in its original
packaging in a clean, dry area. Store units in an upright
position at all times.
Unit Protection - Cover units on the job site with either the
original packaging or an equivalent protective covering.
Cap the open ends of pipes stored on the job site. In areas
where painting, plastering, and/or spraying has not been
completed, all due precautions must be taken to avoid
physical damage to the units and contamination by foreign
material. Physical damage and contamination may prevent
proper start-up and may result in costly equipment clean-up.
!
Examine all pipes, ttings, and valves before installing
any of the system components. Remove any dirt or debris
found in or on these components.
3
Heat Controller, Inc. HBH SERIES IOM Manual
General Information
Pre-Installation - Installation, Operation, and Maintenance
instructions are provided with each unit. Horizontal
equipment is designed for installation above false ceiling or
in a ceiling plenum. Other unit congurations are typically
installed in a mechanical room. The installation site chosen
should include adequate service clearance around the unit.
Before unit start-up, read all manuals and become familiar
with the unit and its operation. Thoroughly check the system
before operation.
Prepare units for installation as follows:
1. Compare the electrical data on the unit nameplate
with ordering and shipping information to verify that
the correct unit has been shipped.
2. Keep the cabinet covered with the original packaging
until installation is complete and all plastering,
painting, etc. is nished.
3. Verify refrigerant tubing is free of kinks or dents and
that it does not touch other unit components.
4. Inspect all electrical connections. Connections must
be clean and tight at the terminals.
5. Remove any blower support packaging (water-to-air
units only).
CAUTION!
direction of rotation veried at start-up. Verication is achieved by
checking compressor Amp draw. Amp draw will be substantially
lower compared to nameplate values. Additionally, reverse rotation
results in an elevated sound level compared to correct rotation.
Reverse rotation will result in compressor internal overload trip
within several minutes. Verify compressor type before proceeding.
CAUTION! DO NOT store or install units in corrosive
environments or in locations subject to temperature or
humidity extremes (e.g., attics, garages, rooftops, etc.).
Corrosive conditions and high temperature or humidity can
signicantly reduce performance, reliability, and service life.
Always move and store units in an upright position. Tilting
units on their sides may cause equipment damage.
CAUTION! CUT HAZARD - Failure to follow this caution
may result in personal injury. Sheet metal parts may have
sharp edges or burrs. Use care and wear appropriate
protective clothing, safety glasses and gloves when
handling parts and servicing heat pumps.
� CAUTION! �
CAUTION!
!
All three phase scroll compressors must have
CAUTION!
� CAUTION! �
!
CAUTION!
!
� CAUTION! �
!
!
!
6. Some airow patterns are eld convertible (horizontal
units only). Locate the airow conversion section of
this IOM.
7. Locate the package of hanger grommets (shipped
inside of the blower outlet) and retain for use with the
hanger brackets when mounting the unit.
4
IOM Manual HBH SERIESHeat Controller, Inc.
Unit Physical Data
HBH Series (60 Hz)
Model072096120
Compressor QuantityScroll
Number of Circuits (Compressors)2
Factory Charge HFC-410a (oz) [kg] per circuit60 [1.70]76 [2.15]80 [2.27]
Blower Motor
Blower Motor Quantity1
Standard Motor (hp) [kw]1 [0.75]2 [1.49]3 [2.24]
Large Motor (hp)[KW](2)[1.49]3[2.24]5[3.73]
Blower
No. of Blowers1
Blower Wheel Size D x W (in0 [cm]12 x 12 [30.48 x 30.48]
Weight - Corner - Blower side side (lbs) [kg]180 [81.6]190 [86.2]200 [90.7]
Weight - Corner - Air Coil side (lbs) [kg]70 [31.8]80 [36.3]90 [40.8]
Max Pressure PSIG [kPa]
HBH072HBH096HBH120
5
Heat Controller, Inc. HBH SERIES IOM Manual
Horizontal Installation
Horizontal Unit Location - Units are not designed for
outdoor installation. Locate the unit in an INDOOR area
that allows enough space for service personnel to perform
typical maintenance or repairs without removing unit from
the ceiling. Horizontal units are typically installed above
a false ceiling or in a ceiling plenum. Never install units in
areas subject to freezing or where humidity levels could
cause cabinet condensation (such as unconditioned
spaces subject to 100% outside air). Consideration should
be given to access for easy removal of the lter and
access panels. Provide sufcient room to make water,
electrical, and duct connection(s). Allow 3 feet (91 cm)
clearance for servicing unit through all access panels.
If the unit is located in a conned space, such as a closet,
provisions must be made for return air to freely enter the
space by means of a louvered door, etc. Any access panel
screws that would be difcult to remove after the unit is
installed should be removed prior to setting the unit. Refer
to Figure 3 for an illustration of a typical installation. Refer
to unit submittal data or engineering design guide for
dimensional data.
Conform to the following guidelines when selecting
unit location:
1. Provide a hinged access door in concealed-spline
or plaster ceilings. Provide removable ceiling
tiles in T-bar or lay-in ceilings. Refer to horizontal
unit dimensions for specic series and model in
unit submittal data. Size the access opening to
accommodate the service technician during the
removal or replacement of the compressor and the
removal or installation of the unit itself.
2. Provide access to hanger brackets, water valves
and ttings. Provide screwdriver clearance to
access panels, discharge collars and all electrical
connections.
3. DO NOT obstruct the space beneath the unit with
piping, electrical cables and other items that prohibit
future removal of components or the unit itself.
4. Use a manual portable jack/lift to lift and support the
weight of the unit during installation and servicing.
Mounting Horizontal Units - Horizontal units have hanger
kits pre-installed from the factory as shown in Figure 1.
Figure 3 shows a typical horizontal unit installation.
Horizontal heat pumps are typically suspended above a
ceiling or within a soft using eld supplied, threaded rods
sized to support the weight of the unit.
Use four (4) eld supplied threaded rods and factory
provided vibration isolators to suspend the unit. Hang the
unit clear of the oor slab above and support the unit by
the mounting bracket assemblies only. DO NOT attach the
unit ush with the oor slab above.
Pitch the unit toward the drain as shown in Figure 2 to
improve the condensate drainage.
Figure 1: Hanger Bracket
3/8" [10mm] Threaded
Rod (by others)
Vibration Isolator
(factory supplied)
Washer
(by others)
Double Hex Nuts
(by others)
Figure 2: Horizontal Unit Pitch
1/4" [6.4mm] pitch
for drainage
The installation of water source heat pump units and all
associated components, parts and accessories which
make up the installation shall be in accordance with
the regulations of ALL authorities having jurisdiction
and MUST conform to all applicable codes. It is the
responsibility of the installing contractor to determine and
comply with ALL applicable codes and regulations.
Drain
Connection
6
IOM Manual HBH SERIESHeat Controller, Inc.
(by others)
Thermostat
Wiring
Insulated supply duct with
at least one 90 deg elbow
to reduce air noise
Return Air
Supply Air
Unit Hanger
3/8" [10mm] threaded rods
Flexible Duct
Connector
HORIZONTALINSTALLATION
Figure 3: Typical Horizontal Unit Installation
BSP
A
A
F
G
E
D
BSP
RIGHTRETURN STRAIGHTDISCHARGE
1
EAP
2CAP
CAP
2
FRONT
CBP
1
5
4
LEGEND
CAP=Compressor Access Panel
CBP=Control Box Panel
BSP=Blower Service Panel
EAP=Expansion Valve Access panel
1=Water Outlet 1-1/4Ó FPT (072-096) 1-1/2Ó FPT (120)
2=Water Inlet 1-1/4Ó FPT (072-096) 1-1/2Ó FPT (120)
3=Condensate 3/4Ó FPT
4=High Voltage 1-1/8Ó [2.9cm] KO
5=Low Voltage 7/8Ó [2.2cm] KO
SERVICE ACCESS3Õ (91 cm.) TYPICALALLCONFIGURATIONS
NOTES FOR LEGEND:
1. Access is required for all removable panels and installer should take care to comply with
all building codes and allow adequate clearance for future field service.
2. Water inlet and water outlet connections are available on either side (left or right) of the
unit. Qty (2x) MPT Plugs are shipped loose in a plastic bag tied to the water leg in front of
the unit. Installer must plug water inlet/outlet side not being connected to.
3. Condensate drain is available on end opposite compressor.
4. Electrical access is available on either side (left or right) of the front.
5. Electric box is on right side. It can be field converted to left side. Conversion should only
be attempted by qualified service technician.
Horizontal Installation
Figure 3: Typical Horizontal Unit Installation
BSP
CBP
Unit
Power
EAP
CAP
Ball valve with optional
integral P/T plug
Water Out
Building
Water In
Loop
Stainless steel braid hose
with integral ÒJÓ swivel
Balancing Valve
CAP
Optional
Air Coil be cleaned before start-up. A 10% solution of dishwasher
detergent and water is recommended for both sides of the
coil. A thorough water rinse should follow. UV based antibacterial systems may damage e-coated air coils.
To obtain maximum performance, the air coil should
Optional Low Pressure Drop Water
Control Valve
(can be internally mounted
on some models)
Notice!Installation Note - Ducted Return: Many horizontal
WSHPs are installed in a return air ceiling plenum
application (above ceiling). Vertical WSHPs are commonly
installed in a mechanical room with free return (e.g. louvered
door). Therefore, lter rails are the industry standard and
are included on Heat Controller commercial heat pumps
for the purposes of holding the lter only. For ducted return
applications, the lter rail must be removed and replaced
with a duct ange or lter rack. Canvas or exible connectors
should also be used to minimize vibration between the unit
and ductwork.
7
Heat Controller, Inc. HBH SERIES IOM Manual
Step 1
Step 2
Step 3
Step 4
Move motor clips to other side on bracket
Remove motor and blower sheave
Loosen 2 motor slide nuts, raise
slide assembly, remove belt.
Remove blower panel and access panel
Return air
Front
Adjusting bolt - used to raise or lower motor slide assembly.
Remove 4 motor bolts
Step 1
Step 3
Step 4
Remove motor and blower sheave
Remove blower panel
and access panel
Return air
Front
Adjusting bolt - used to raise or lower motor slide assembly.
Remove 4 motor bolts
Step 3
Remove motor
and blower sheave
Adjusting bolt - used
to raise or lower motor
slide assembly.
Remove 4
motor bolts
Field Conversion of Air Discharge
discharge for either right or left return conguration is the
WARNING!
!
� WARNING! �
WARNING! To avoid possible injury or death due to
electrical shock, open the power supply disconnect switch
and secure it in an open position during installation or
conversion.
Overview -
Horizontal units can be eld converted
!
between straight (side) and back (end) discharge using
the instructions below.
Note: It is not possible to eld convert return air between left
or right return models due to the necessity of refrigeration
copper piping changes.
Preparation - Field conversion must be completed on
the ground. If the unit is already hung it should be taken
down for the eld conversion. Place in a well-lighted area.
Conversion should only be attempted by a qualied service
technician.
same. In some cases, it may be possible to rotate the entire
unit 180 degrees if the return air connection needs to be on
the opposite side. Note that rotating the unit will move the
piping to the other end of the unit.
Figure 4: Left Return Side Discharge to Back
Side to Back Discharge Conversion
1. Remove back panel and side access panel
2. Loosen 2 motor slide nuts, raise motor slide
assembly and remove belt and motor sheave.
3. Remove blower sheave. Remove motor bolts and
carefully remove motor.
4. Remove 2 motor clips and reattach to opposite side.
5. Unbolt (3 per side) complete housing assembly.
6. Rotate complete assembly into new position. Locate
over mounting holes in base, reattach using 3 bolts
per side.
7. Mount motor, motor sheave, blower sheave and
belt. Make sure wires are not pinched and not over
sharp edges. Adjust motor downward to tighten belt.
Raise or lower motor slide assembly with adjusting
bolt and retighten 2 slide nuts. Check for correct
tension (See Tensioning V-Belt Drives page). Rewire
motor (at contactor) for correct rotation. Spin blower
wheel to insure wheel is not obstructed.
8. Replace 2 panels.
Back to Side Discharge Conversion - If the discharge is
changed from back to side, use above instruction noting that
illustrations will be reversed.
Left vs. Right Return - It is not possible to eld convert
return air between left or right return models due to the
necessity of refrigeration copper piping changes. However,
the conversion process of side to back or back to side
Figure 4 Continued on Following Page
8
Step 1
Step 3
Step 4
Move motor clips to other side on bracket
Remove motor and blower sheave
Loosen 2 motor slide nuts, raise slide assembly, remove belt.
Remove blower panel and access panel
Remove (3x) per slide
1/4-20 UNC bolts
Return air
Step 5
Motor motor, motor sheave, blower sheave and belt
Step 7
Front
Adjusting bolt - used to raise or lower motor slide assembly.
Remove 4 motor bolts
Step 4
Move motor clips to other side on bracket
Loosen 2 motor slide nuts, raise slide assembly, remove belt.
Remove blower panel and access panel
Remove (3x) per slide1/4-20 UNC bolts
Step 5
Step 6
Rotate entire blower housing ASM to rest at back end of the unit. Locate
housing holes and bolt down using previous 1/4-20 UNC bolts (3x) ea. side.
Motor motor, motor sheave, blower sheave and belt
Step 7
Step 8
Put blower panel
Return air
Front
Return air
Adjusting bolt - used to raise or lower motor slide assembly.
Remove 4 motor bolts
Step 3
Step 4
Move motor clips to other side on bracket
Remove motor and blower sheave
Motor motor, motor sheave,
blower sheave and belt
Step 7
Adjusting bolt - used to raise or lower motor slide assembly.
Remove 4 motor bolts
Step 4
Move motor clips to other side on bracket
and blower sheave
Motor motor, motor sheave, blower sheave and belt
Step 7
Step 8
Put blower panel
and access panel back on
Return air
Front
Return air
Adjusting bolt - used to raise or lower motor slide assembly.
Remove 4 motor bolts
Step 4
Move motor clips to
other side on bracket
Adjusting bolt - used to raise or lower motor slide assembly.
Remove 4 motor bolts
IOM Manual HBH SERIESHeat Controller, Inc.
Field Conversion of Air Discharge
Figure 4 Continued: Left Return Side Discharge to Back
9
Heat Controller, Inc. HBH SERIES IOM Manual
*3/4" FPT
Trap Depth
1.5" [38mm]
Min 1.5"
[38mm]
1/4" per foot
(21mm per m)
drain slope
3/4" PVC or
Copper by others
Rev.: 4/30/10B
Vent
* Some units include a painted drain
connection. Using a threaded pipe or
similar device to clear any excess paint
accumulated inside this fitting may
ease final drain line installation.
Horizontal Installation
Figure 5: Right Return Side Discharge to Back
RIGHT RETURN SIDE DISCHARGE
CBP
RETURN AIR
Drain
Horizontal Units Condensate Piping - Pitch the unit
toward the drain as shown in Figure 2 to improve the
condensate drainage. Insure that unit pitch does not cause
condensate leaks inside the cabinet.
FRONT
RIGHT RETURN END DISCHARGE
FRONT
CBP
RETURN AIR
Drain
Always vent the condensate line when dirt or air can
collect in the line or a long horizontal drain line is required.
Also vent when large units are working against higher
external static pressure than other units connected to
the same condensate main since this may cause poor
drainage for all units on the line. WHEN A VENT IS
INSTALLED IN THE DRAIN LINE, IT MUST BE LOCATED
AFTER THE TRAP IN THE DIRECTION OF THE
CONDENSATE FLOW.
Figure 6: Horizontal Condensate Connection
Install condensate trap at each unit with the top of the trap
positioned below the unit condensate drain connection as
shown in Figure 6. Design the depth of the trap (waterseal) based upon the amount of ESP capability of the
blower (where 2 inches [51mm] of ESP capability requires
2 inches [51mm] of trap depth). As a general rule, 1-1/2
inch [38mm] trap depth is the minimum.
Each unit must be installed with its own individual trap and
connection to the condensate line (main) or riser. Provide
a means to ush or blow out the condensate line. DO NOT
install units with a common trap and/or vent.
Duct System Installation
Duct System Installation - Proper duct sizing and design
is critical to the performance of the unit. The duct system
should be designed to allow adequate and even airow
through the unit during operation. Air ow through the unit
MUST be at or above the minimum stated airow for the
unit to avoid equipment damage. Duct systems should
be designed for quiet operation. Refer to Figure 3 for
horizontal duct system details or gure 8 for vertical duct
system details. A exible connector is recommended for
both discharge and return air duct connections on metal
duct systems to eliminate the transfer of vibration to the
duct system. To maximize sound attenuation of the unit
CAUTION!
!
� CAUTION! �
CAUTION! Ensure condensate line is pitched toward drain
1/4” per foot [21mm per m] of run.
!
blower, the supply and return plenums should include
internal berglass duct liner or be constructed from
ductboard for the rst few feet. Application of the unit to
uninsulated ductwork in an unconditioned space is not
recommended, as the unit’s performance may be adversely
affected.
At least one 90° elbow should be included in the supply
duct to reduce air noise. If air noise or excessive air ow is
a problem, the blower speed can be changed. For airow
charts, consult submittal data for the series and model of the
specic unit.
10
IOM Manual HBH SERIESHeat Controller, Inc.
Swivel
Piping Installation
If the unit is connected to existing ductwork, a previous
check should have been made to ensure that the ductwork
has the capacity to handle the airow required for the unit.
If ducting is too small, as in the replacement of a heating
only system, larger ductwork should be installed. All existing
ductwork should be checked for leaks and repaired as
necessary.
Installation of Supply and Return Piping
Follow these piping guidelines.
1. Install a drain valve at the base of each supply and
return riser to facilitate system ushing.
2. Install shut-off / balancing valves and unions at each
unit to permit unit removal for servicing.
3. Place strainers at the inlet of each system
circulating pump.
4. Select the proper hose length to allow slack
between connection points. Hoses may vary in
length by +2% to -4% under pressure.
5. Refer to Table 1. Do not exceed the minimum
bend radius for the hose selected. Exceeding
the minimum bend radius may cause the hose to
collapse, which reduces water ow rate. Install an
angle adapter to avoid sharp bends in the hose
when the radius falls below the required minimum.
Optional pressure-rated hose assemblies designed
specically for use with Heat Controller units are available.
Similar hoses can be obtained from alternate suppliers.
Supply and return hoses are tted with swivel-joint ttings at
one end to prevent kinking during installation.
Refer to Figure 7 for an illustration of a typical supply/return
hose kit. Adapters secure hose assemblies to the unit and
risers. Install hose assemblies properly and check regularly
to avoid system failure and reduced service life.
CAUTION!
!
� CAUTION! �
CAUTION! Corrosive system water requires corrosion
resistant ttings and hoses, and may require water
treatment.
CAUTION!
!
� CAUTION! �
CAUTION! Do not bend or kink supply lines or hoses.
CAUTION!
!
� CAUTION! �
CAUTION!
Piping must comply with all applicable codes.
!
!
!
Insulation is not required on loop water piping except
where the piping runs through unheated areas, outside the
building or when the loop water temperature is below the
minimum expected dew point of the pipe ambient conditions.
Insulation is required if loop water temperature drops
below the dew point (insulation is required for ground loop
applications in most climates).
Pipe joint compound is not necessary when Teon® thread
tape is pre-applied to hose assemblies or when ared-end
connections are used. If pipe joint compound is preferred,
use compound only in small amounts on the external pipe
threads of the tting adapters. Prevent sealant from reaching
the ared surfaces of the joint.
Note: When anti-freeze is used in the loop, insure that it is
compatible with the Teon tape or pipe joint compound that
is applied.
Maximum allowable torque for brass ttings is 30 ft-lbs [41
N-m]. If a torque wrench is not available, tighten nger-tight
plus one quarter turn. Tighten steel ttings
as necessary.
Table 1: Metal Hose Minimum Bend Radii
Hose DiameterMinimum Bend Radii
1/2" [12.7mm]2-1/2" [6.4cm]
3/4" [19.1mm]4" [10.2cm]
1" [25.4mm]5-1/2" [14cm]
1-1/4" [31.8mm]6-3/4" [17.1cm]
1-1/2" [38.1 mm]8.5" [216mm]
Notice! Do not allow hoses to rest against structural building
components. Compressor vibration may be transmitted
through the hoses to the structure, causing unnecessary
noise complaints.
Figure 7: Supply/Return Hose Kit
Rib Crimped
Length
(2 ft [0.6m] Length Standard)
Brass
Fitting
Brass
Fitting
MPT
11
Heat Controller, Inc. HBH SERIES IOM Manual
(by others)
Thermostat
Wiring
Insulated supply duct with
at least one 90 deg elbow
to reduce air noise
Return Air
Supply Air
Unit Hanger
3/8" [10mm] threaded rods
Flexible Duct
Connector
HORIZONTALINSTALLATION
Figure 3: Typical Horizontal Unit Installation
Water-Loop Heat Pump Applications
Commercial Water Loop Applications -
Commercial systems typically include a number of units
connected to a common piping system. Any unit plumbing
maintenance work can introduce air into the piping system;
therefore air elimination equipment is a major portion of the
mechanical room plumbing. In piping systems expected to
utilize water temperatures below 50°F [10°C], 1/2” (13mm)
closed cell insulation is required on all piping surfaces to
eliminate condensation (extended range units required).
Metal to plastic threaded joints should never be used due to
their tendency to leak over time. All commercial class units
include low temperature-soldered bracket-supported IPT
water connections, which do not require a backup wrench.
Teon tape thread sealant is recommended to minimize
internal fouling of the heat exchanger. Do not over tighten
connections and route piping so as not to interfere with
service or maintenance access. Hose kits are available
from Heat Controller in different congurations as shown
in Figure 8 for connection between the unit and the piping
system. Depending upon selection, hose kits may include
shut off valves, P/T plugs for performance measurement,
high pressure stainless steel braided hose, “Y” type strainer
with blow down valve, and/or “J” type swivel connection.
Balancing valves and an external low pressure drop solenoid
valve for use in variable speed pumping systems may also
be included in the hose kit.
The piping system should be ushed to remove dirt, piping
chips, and other foreign material prior to operation (see
“Piping System Cleaning and Flushing Procedures” in this
manual). The ow rate is usually set between 2.25 and 3.5
gpm per ton [2.9 and 4.5 l/m per kW] of cooling capacity.
Heat Controller recommends 3 gpm per ton [3.9 l/m per kW]
for most applications of water loop heat pumps. To insure
proper maintenance and servicing, P/T ports are imperative
for temperature and ow verication, as well as performance
checks.
Water loop heat pump (cooling tower/boiler) systems
typically utilize a common loop, maintained between 60 90°F [16 - 32°C]. The use of a closed circuit evaporative
cooling tower with a secondary heat exchanger between the
tower and the water loop is recommended. If an open type
cooling tower is used continuously, chemical treatment and
ltering will be necessary.
Figure 8: Typical Water-Loop Application
BSP
EAP
Optional
Balancing Valve
Stainless steel braid hose
with integral ÒJÓ swivel
CAP
Optional Low Pressure Drop Water
Control Valve
(can be internally mounted
on some models)
CBP
CAP
Ball valve with optional
integral P/T plug
Water Out
Water In
Unit
Power
Building
Loop
Low Water Temperature Cutout Setting
- CXM Control
When antifreeze is selected, the FP1
jumper (JW3) should be clipped to
select the low temperature (antifreeze
10°F [-12.2°C]) set point and avoid
nuisance faults (see “Low Water
Temperature Cutout Selection” in this
manual).
Note: Low water temperature operation
requires extended range equipment.
12
IOM Manual HBH SERIESHeat Controller, Inc.
Ground-Loop Heat Pump Applications
CAUTION!
!
� CAUTION! �
CAUTION! The following instructions represent industry
accepted installation practices for closed loop earth coupled
heat pump systems. Instructions are provided to assist the
contractor in installing trouble free ground loops. These
instructions are recommendations only. State/provincial
and local codes MUST be followed and installation MUST
conform to ALL applicable codes. It is the responsibility of
the installing contractor to determine and comply with ALL
applicable codes and regulations.
CAUTION!
!
� CAUTION! �
CAUTION! Ground loop applications require extended range
equipment and optional refrigerant/water circuit insulation.
Pre-Installation -
all existing underground utilities, piping, etc. Install loops
for new construction before sidewalks, patios, driveways,
and other construction has begun. During construction,
accurately mark all ground loop piping on the plot plan
as an aid in avoiding potential future damage to the
installation.
Piping Installation - The typical closed loop ground
source system is shown in Figure 9. All earth loop piping
materials should be limited to polyethylene fusion only for
in-ground sections of the loop. Galvanized or steel ttings
should not be used at any time due to their tendency to
corrode. All plastic to metal threaded ttings should be
avoided due to their potential to leak in earth coupled
applications. A anged tting should be substituted. P/T
plugs should be used so that ow can be measured using
the pressure drop of the unit heat exchanger.
Earth loop temperatures can range between 25 and
110°F [-4 to 43°C]. Flow rates between 2.25 and 3 gpm
per ton [2.41 to 3.23 l/m per kW] of cooling capacity is
recommended in these applications.
Prior to installation, locate and mark
!
!
Test individual horizontal loop circuits before backlling.
Test vertical U-bends and pond loop assemblies prior to
installation. Pressures of at least 100 psi [689 kPa] should
be used when testing. Do not exceed the pipe pressure
rating. Test entire system when all loops are assembled.
Flushing the Earth Loop - Upon completion of system
installation and testing, ush the system to remove all
foreign objects and purge to remove all air.
Antifreeze - In areas where minimum entering loop
temperatures drop below 40°F [5°C] or where piping will
be routed through areas subject to freezing, antifreeze
is required. Alcohols and glycols are commonly used as
antifreeze; however your local sales manager should be
consulted for the antifreeze best suited to your area. Low
temperature protection should be maintained to 15°F [9°C]
below the lowest expected entering loop temperature. For
example, if 30°F [-1°C] is the minimum expected entering
loop temperature, the leaving loop temperature would be
25 to 22°F [-4 to -6°C] and low temperature protection
should be at 15°F [-10°C]. Calculation is as follows:
30°F - 15°F = 15°F [-1°C - 9°C = -10°C].
All alcohols should be premixed and pumped from
a reservoir outside of the building when possible or
introduced under the water level to prevent fumes.
Calculate the total volume of uid in the piping system.
Then use the percentage by volume shown in table 2 for
the amount of antifreeze needed. Antifreeze concentration
should be checked from a well mixed sample using a
hydrometer to measure specic gravity.
Low Water Temperature Cutout Setting - CXM Control
When antifreeze is selected, the FP1 jumper (JW3)
should be clipped to select the low temperature
(antifreeze 10°F [-12.2°C]) set point and avoid nuisance
faults (see “Low Water Temperature Cutout Selection”
Minimum Temperature for Low Temperature Protection
21%
25%
25%
13
16%
22%
20%
10%
15%
14%
Heat Controller, Inc. HBH SERIES IOM Manual
(by others)
Thermostat
Wiring
Insulated supply duct with
at least one 90 deg elbow
to reduce air noise
Return Air
Supply Air
Unit Hanger
3/8" [10mm] threaded rods
Flexible Duct
Connector
HORIZONTALINSTALLATION
Figure 3: Typical Horizontal Unit Installation
Ground-Loop Heat Pump Applications
Figure 9: Typical Ground-Loop Application
BSP
CBP
Unit
Power
EAP
CAP
CAP
Stainless steel braid hose
with integral ÒJÓ swivel
Optional
Balancing Valve
Ball valve with optional
integral P/T plug
Optional Low Pressure Drop Water
Control Valve
(can be internally mounted
on some models)
Water Out
Building
Loop
Water In
14
IOM Manual HBH SERIESHeat Controller, Inc.
Ground-Water Heat Pump Applications
Open Loop - Ground Water Systems - Typical open loop
piping is shown in Figure 10. Shut off valves should be
included for ease of servicing. Boiler drains or other valves
should be “tee’d” into the lines to allow acid ushing of the
heat exchanger. Shut off valves should be positioned to
allow ow through the coax via the boiler drains without
allowing ow into the piping system. P/T plugs should
be used so that pressure drop and temperature can be
measured. Piping materials should be limited to copper or
PVC SCH80. Note: Due to the pressure and temperature
extremes, PVC SCH40 is not recommended.
Water quantity should be plentiful and of good quality.
Consult table 3 for water quality guidelines. The unit can
be ordered with either a copper or cupro-nickel water
heat exchanger. Consult Table 3 for recommendations.
Copper is recommended for closed loop systems and open
loop ground water systems that are not high in mineral
content or corrosiveness. In conditions anticipating heavy
scale formation or in brackish water, a cupro-nickel heat
exchanger is recommended. In ground water situations
where scaling could be heavy or where biological growth
such as iron bacteria will be present, an open loop system
is not recommended. Heat exchanger coils may over time
lose heat exchange capabilities due to build up of mineral
deposits. Heat exchangers must only be serviced by a
qualied technician, as acid and special pumping equipment
is required. Desuperheater coils can likewise become scaled
and possibly plugged. In areas with extremely hard water,
the owner should be informed that the heat exchanger
may require occasional acid ushing. In some cases, the
desuperheater option should not be recommended due to
hard water conditions and additional maintenance required.
Water Quality Standards - Table 3 should be consulted
for water quality requirements. Scaling potential should be
assessed using the pH/Calcium hardness method. If the pH
<7.5 and the calcium hardness is less than 100 ppm, scaling
potential is low. If this method yields numbers out of range
of those listed, the Ryznar Stability and Langelier Saturation
indecies should be calculated. Use the appropriate scaling
surface temperature for the application, 150°F [66°C] for
direct use (well water/open loop) and DHW (desuperheater);
90°F [32°F] for indirect use. A monitoring plan should
be implemented in these probable scaling situations.
Other water quality issues such as iron fouling, corrosion
prevention and erosion and clogging should be referenced in
Table 3.
Expansion Tank and Pump - Use a closed, bladder-type
expansion tank to minimize mineral formation due to air
exposure. The expansion tank should be sized to provide
at least one minute continuous run time of the pump using
its drawdown capacity rating to prevent pump short cycling.
Discharge water from the unit is not contaminated in any
manner and can be disposed of in various ways, depending
on local building codes (e.g. recharge well, storm sewer,
drain eld, adjacent stream or pond, etc.). Most local codes
forbid the use of sanitary sewer for disposal. Consult your
local building and zoning department to assure compliance
in your area.
Water Control Valve - Note the placement of the water
control valve in Figure 10. Always maintain water pressure
in the heat exchanger by placing the water control valve(s)
on the discharge line to prevent mineral precipitation
during the off-cycle. Pilot operated slow closing valves are
recommended to reduce water hammer. If water hammer
persists, a mini-expansion tank can be mounted on the
piping to help absorb the excess hammer shock. Insure that
the total ‘VA’ draw of the valve can be supplied by the unit
transformer. For instance, a slow closing valve can draw up
to 35VA. This can overload smaller 40 or 50 VA transformers
depending on the other controls in the circuit. A typical pilot
operated solenoid valve draws approximately 15VA (see
Figure 14). Note the special wiring diagrams for slow closing
valves (Figures 15 & 16).
Flow Regulation - Flow regulation can be accomplished
by two methods. One method of ow regulation involves
simply adjusting the ball valve or water control valve on
the discharge line. Measure the pressure drop through the
unit heat exchanger, and determine ow rate from Tables
8a through 8e. Since the pressure is constantly varying,
two pressure gauges may be needed. Adjust the valve
until the desired ow of 1.5 to 2 gpm per ton [2.0 to 2.6
l/m per kW] is achieved. A second method of ow control
requires a ow control device mounted on the outlet of the
water control valve. The device is typically a brass tting
with an orice of rubber or plastic material that is designed
to allow a specied ow rate. On occasion, ow control
devices may produce velocity noise that can be reduced by
applying some back pressure from the ball valve located
on the discharge line. Slightly closing the valve will spread
the pressure drop over both devices, lessening the velocity
noise. NOTE: When EWT is below 50°F [10°C], 2 gpm
per ton (2.6 l/m per kW) is required.
15
Heat Controller, Inc. HBH SERIES IOM Manual
Water Coil Low Temperature Limit Setting - For all open
loop systems the 30°F [-1.1°C] FP1 setting (factory settingwater) should be used to avoid freeze damage to the unit. See
“Low Water Temperature Cutout Selection” in this manual for
details on the low limit setting.
Figure 10: Typical Open Loop/Well Application
Pressure
Flow
Tank
Regulator
Water Out
Water
Water In
Control
Valve
P/T Plugs
Shut-Off
Valve
Optional
Filter
Boiler
Drains
16
IOM Manual HBH SERIESHeat Controller, Inc.
Water Quality Standards
Table 3: Water Quality Standards
Water Quality
Parameter
HX
Material
Closed
Recirculating
Open Loop and Recirculating Well
Scaling Potential - Primary Measurement
Above the given limits, scaling is likely to occur. Scaling indexes should be calculated using the limits below
pH/Calcium Hardness
Method
All
pH < 7.5 and Ca Hardness <100ppm
Index Limits for Probable Scaling Situations - (Operation outside these limits is not recommended)
Scaling indexes should be calculated at 150°F [66°C] for direct use and HWG applications, and at 90°F [32°C] for indirect HX use.
A monitoring plan should be implemented.
Minimize steel pipe below 7 and no open tanks with pH <8
At H
S>0.2 ppm, avoid use of copper and copper nickel piping or HX's.
2
Copper alloy (bronze or brass) cast components are OK to <0.5 ppm.
50°F (10°C)75°F (24°C)100°F (38°C)
Rotten egg smell appears at 0.5 ppm level.
Maximum Allowable at maximum water temperature.
6 - 8.5
<0.5 ppm
Erosion and Clogging
<10 ppm of particles
and a maximum
velocity of 6 fps [1.8 m/s].
Particulate Size and
Erosion
Notes:
• Closed Recirculating system is identified by a
• Recirculating open wells should observe the open recirculating design considerations.
• NR - Application not recommended.
• "-" No design Maximum.
All
Filtered for maximum
800 micron [800mm,
20 mesh] size.
closed pressurized piping system.
<10 ppm (<1 ppm "sandfree” for reinjection) of particles and a maximum
velocity of 6 fps [1.8 m/s]. Filtered for maximum 800 micron [800mm,
20 mesh] size. Any particulate that is not removed can potentially
clog components.
Rev.: 6/2/2010
17
Heat Controller, Inc. HBH SERIES IOM Manual
Electrical - Line Voltage
Electrical - Line Voltage - All eld installed wiring,
including electrical ground, must comply with the National
Electrical Code as well as all applicable local codes.
Refer to the unit electrical data for fuse sizes. Consult
wiring diagram for eld connections that must be made
by the installing (or electrical) contractor. All nal electrical
connections must be made with a length of exible conduit
to minimize vibration and sound transmission to the
building.
General Line Voltage Wiring -
Be sure the available
power is the same voltage and phase shown on the unit
serial plate. Line and low voltage wiring must be done
in accordance with local codes or the National Electric
Code, whichever is applicable.
Transformer - All 208/230 voltage units are factory wired
for 208 volt. If supply voltage is 230 volt, installer must
rewire transformer. See wire diagram for connections.
WARNING! To avoid possible injury or death due to
electrical shock, open the power supply disconnect switch
and secure it in an open position during installation.
CAUTION! Use only copper conductors for eld installed
electrical wiring. Unit terminals are not designed to accept
other types of conductors.
WARNING!
!
� WARNING! �
CAUTION!
!
� CAUTION! �
!
!
Table 4a: HBH Series Electrical Data - (Standard 60Hz Units)
TC
Model
072
096
120
Voltage
Code
H
H
F
F
N
N
H
H
F
F
N
N
H
H
F
F
N
N
Rated
Voltage
208-3-60197/254A, B, C210.473.04.024.827.435
208-3-60197/254D, E210.473.06.227.029.635
460-3-60414/506A, B, C25.838.02.013.615.120
460-3-60414/506D, E25.838.03.114.716.120
575-3-60518/633A, B, C23.836.51.49.09.915
575-3-60518/633D, E23.836.52.39.910.815
208-3-60197/254A, B, C213.783.16.233.637.050
208-3-60197/254D, E213.783.19.236.640.050
460-3-60414/506A, B, C26.241.03.115.517.020
460-3-60414/506D, E26.241.04.316.718.320
575-3-60518/633A, B, C24.833.02.311.913.115
575-3-60518/633D, E24.833.03.413.014.215
208-3-60197/254A, B, C215.6110.09.240.444.350
208-3-60197/254D, E215.6110.014.145.349.260
460-3-60414/506A, B, C27.852.04.319.921.925
460-3-60414/506D, E27.852.07.022.624.630
575-3-60518/633A, B, C25.838.93.415.016.520
575-3-60518/633D, E25.838.95.216.818.320
Voltage
Min Max
Blower
Option
Compressor
QTYRLALRA
Fan
Motor
FLA
Total
Unit
FLA
Min
Circuit
Amp
Max
Fuse/
HACR
HACR circuit breaker in USA only
All fuses Class RK-5
18
IOM Manual HBH SERIESHeat Controller, Inc.
Electrical - Power Wiring
Figure 11: TCH 072-120 Line Voltage Wiring
WARNING!
!
� WARNING! �
WARNING! Disconnect electrical power source to prevent
injury or death from electrical shock.
CAUTION!
!
� CAUTION! �
CAUTION! Use only copper conductors for eld installed
electrical wiring. Unit terminals are not designed to accept
other types of conductors.
Electrical - Line Voltage - All eld installed wiring,
including electrical ground, must comply with the National
Electrical Code as well as all applicable local codes.
Refer to the unit electrical data for fuse sizes. Consult
wiring diagram for eld connections that must be made
by the installing (or electrical) contractor. All nal electrical
connections must be made with a length of exible conduit
to minimize vibration and sound transmission to the
building.
!
!
Power
Block
General Line Voltage Wiring -
power is the same voltage and phase shown on the unit
serial plate. Line and low voltage wiring must be done in
accordance with local codes or the National Electric Code,
whichever is applicable.
Power Connection - Line voltage connection is made
by connecting the incoming line voltage wires to the “L”
side of the power block as shown in Figure 11. Consult
electrical data tables for correct fuse size.
Transformer - All 208/230 voltage units are factory wired
for 208 volt. If supply voltage is 230 volt, installer must
rewire transformer. See wire diagram for connections.
Be sure the available
19
Heat Controller, Inc. HBH SERIES IOM Manual
Electrical - Power & Low Voltage Wiring
ELECTRICAL - LOW VOLTAGE WIRING
Thermostat Connections - The thermostat should be
wired directly to the CXM board. Figure 12 shows wiring
for units. See “Electrical – Thermostat” (Figure 16) for
specic terminal connections.
Low Water Temperature Cutout Selection - The CXM
control allows the eld selection of low water (or water-
antifreeze solution) temperature limit by clipping jumper
JW3, which changes the sensing temperature associated
with thermistor FP1. Note that the FP1 thermistor is
located on the refrigerant line between the coaxial heat
exchanger and expansion device (TXV or cap tube).
Therefore, FP1 is sensing refrigerant temperature, not
water temperature, which is a better indication of how
water ow rate/temperature is affecting the refrigeration
circuit.
The factory setting for FP1 is for systems using water
(30°F [-1.1°C] refrigerant temperature). In low water
temperature (extended range) applications with antifreeze
(most ground loops), jumper JW3 should be clipped as
shown in Figure 13 to change the setting to 10°F [-12.2°C]
refrigerant temperature, a more suitable temperature
when using an antifreeze solution. All Heat Controller units
operating with entering water temperatures below 59°F
[15°C] must include the optional water/refrigerant circuit
insulation package to prevent internal condensation.
Figure 12: HBH 072-120 Low Voltage Field Wiring
CXM1 Low
Voltage
Connector
CXM2
Figure 13: FP1 Limit Setting
JW3-FP1
jumper should
be clipped for
low temperature
CXM PCB
operation
Accessory Connections - A terminal paralleling the
compressor contactor coil has been provided on the CXM
control. Terminal “A” is designed to control accessory
devices, such as water valves. Note: This terminal should
be used only with 24 Volt signals and not line voltage.
Terminal “A” is energized with the compressor contactor.
See the specic unit wiring diagram for details.
Low Voltage VA Ratings
Components In UnitVA
Typical Blower Contactor6 - 9
Typical Reversing Valve Solenoid (2)8 - 12
30A Compressor Contactor (2)12 - 18
CXM board (2)10 - 18
DXM board (2)16 - 24
Units with CXM
Remaing VA for Accessories
Units with DXM
Remaing VA for Accessories
39 - 18
33 - 12
Standard transformer is 75VA.
Figure 14: Accessory Wiring
20
IOM Manual HBH SERIESHeat Controller, Inc.
Electrical - Low Voltage Wiring
Figure 15: Optional Motorized Water Valve Wiring
2
Switch
Y1
Y1
23B0040N01
for 072 and 096
3
or 23B0041N01
for 120 Valve
C
1
C
Thermostat
Water Solenoid Valves - An external solenoid valve(s)
should be used on ground water installations to shut off
ow to the unit when the compressor is not operating. A
slow closing valve may be required to help reduce water
hammer. Figure 14 shows typical wiring for a 24VAC
external solenoid valve. This wiring should only be used
if valve fully opens in 15 second. Figure 15 illustrates
a typical slow closing water control valve wiring for
Belimo valves. Slow closing valves take approximately
60 seconds to open (very little water will ow before 45
seconds). Once fully open, an end switch allows the
compressor to be energized. Only relay or triac based
electronic thermostats should be used with slow closing
valves. When wired as shown, the slow closing valve will
operate properly with the following notations:
1. The valve will remain open during a unit
lockout.
2. The valve will draw approximately 25-35 VA
through the “Y” signal of the thermostat.
Note: This valve can overheat the anticipator of an
electromechanical thermostat. Therefore, only relay or
triac based thermostats should be used.
21
Heat Controller, Inc. HBH SERIES IOM Manual
Connection to CXM Control
Electrical - Thermostat Wiring
Thermostat Installation - The thermostat should be located
on an interior wall in a larger room, away from supply duct
drafts. DO NOT locate the thermostat in areas subject to
sunlight, drafts or on external walls. The wire access hole
behind the thermostat may in certain cases need to be
sealed to prevent erroneous temperature measurement.
Position the thermostat back plate against the wall so that it
appears level and so the thermostat wires protrude through
Figure 16: Thermostat Connection
ATP32U03 Thermostat
Compressor-Stage 1
Compressor-Stage 2
Reversing Valve
Fan
24Vac Hot
24Vac Com
Y1
Y2
O
G
R
C
AL
CXM1
Y
O
G
R
C
AL
the middle of the back plate. Mark the position of the back
plate mounting holes and drill holes with a 3/16” (5mm)
bit. Install supplied anchors and secure plate to the wall.
Thermostat wire must be 18 AWG wire. Wire the appropriate
thermostat as shown in Figure 16 to the low voltage terminal
strip on the CXM control board. Practically any heat pump
thermostat will work with Heat Controller units, provided it
has the correct number of heating and cooling stages.
CXM2
Y
O
G
R
C
AL
Field Wiring
Factory Wiring
22
IOM Manual HBH SERIESHeat Controller, Inc.
Typical Wiring Diagram - HBH Units with CXM
23
Heat Controller, Inc. HBH SERIES IOM Manual
Description of OperationLEDAlarm Relay
Normal ModeOnOpen
Normal Mode with UPS WarningOnCycle (closed 5 sec., Open 25 sec.)
CXM is non-functionalOffOpen
Fault RetrySlow FlashOpen
LockoutFast FlashClosed
Over/Under Voltage ShutdownSlow FlashOpen (Closed after 15 minutes)
Test Mode - No fault in memory Flashing Code 1Cycling Code 1
Test Mode - HPFault in memory Flashing Code 2Cycling Code 2
Test Mode - LPFault in memory Flashing Code 3Cycling Code 3
Test Mode - FP1 Fault in memory Flashing Code 4Cycling Code 4
Test Mode - FP2 Fault in memory Flashing Code 5Cycling Code 5
Test Mode - CO Fault in memory Flashing Code 6Cycling Code 6
Test Mode - Over/Undershutdown in memory
Flashing Code 7Cycling Code 7
Test Mode - UPS in memoryFlashing Code 8Cycling Code 8
Test Mode - Swapped Thermistor Flashing Code 9Cycling Code 9
CXM Controls
CXM Control - For detailed control information, see CXM
Application, Operation and Maintenance (AOM) manual (part
# 97B0003N1)).
Field Selectable Inputs - Test mode: Test mode allows the
service technician to check the operation of the control in a
timely manner. By momentarily shorting the test terminals,
the CXM control enters a 20 minute test mode period in
which all time delays are sped up 15 times. Upon entering
test mode, the status LED will ash a code representing the
last fault. For diagnostic ease at the thermostat, the alarm
relay will also cycle during test mode. The alarm relay will
cycle on and off similar to the status LED to indicate a code
representing the last fault, at the thermostat. Test mode can
be exited by shorting the test terminals for 3 seconds.
Retry Mode: If the control is attempting a retry of a fault, the
status LED will slow ash (slow ash = one ash every 2
seconds) to indicate the control is in the process of retrying.
Field Conguration Options - Note: In the following eld
conguration options, jumper wires should be clipped
ONLY when power is removed from the CXM control.
Water coil low temperature limit setting: Jumper 3 (JW3-
FP1 Low Temp) provides eld selection of temperature limit
setting for FP1 of 30°F or 10°F [-1°F or -12°C] (refrigerant
temperature).
Not Clipped = 30°F [-1°C]. Clipped = 10°F [-12°C].
Air coil low temperature limit setting: Jumper 2 (JW2-FP2
Low Temp) provides eld selection of temperature limit
setting for FP2 of 30°F or 10°F [-1°F or -12°C] (refrigerant
temperature). Note: This jumper should only be clipped
under extenuating circumstances, as recommended by
the factory.
Not Clipped = 30°F [-1°C]. Clipped = 10°F [-12°C].
selection of the alarm relay terminal AL2 to be jumpered to
24VAC or to be a dry contact (no connection).
Not Clipped = AL2 connected to R. Clipped = AL2 dry
contact (no connection).
DIP switch 2: Stage 2 Selection - provides selection of
whether compressor has an “on” delay. If set to stage 2, the
compressor will have a 3 second delay before energizing.
Also, if set for stage 2, the alarm relay will NOT cycle during
test mode.
On = Stage 1. Off = Stage 2
DIP switch 3: Not Used.
DIP switch 4: DDC Output at EH2 - provides selection
for DDC operation. If set to “DDC Output at EH2,” the
EH2 terminal will continuously output the last fault code of
the controller. If set to “EH2 normal,” EH2 will operate as
standard electric heat output.
On = EH2 Normal. Off = DDC Output at EH2.
Note: Some CXM controls only have a 2 position DIP
switch package. If this is the case, this option can be
selected by clipping the jumper which is in position 4
of SW1.
Jumper not clipped = EH2 Normal. Jumper clipped = DDC
Output at EH2.
DIP switch 5: Factory Setting - Normal position is “On.” Do not
change selection unless instructed to do so by the factory.
Table 6a: CXM LED And Alarm Relay Operations
DIP Switches - Note: In the following eld conguration
options, DIP switches should only be changed when
power is removed from the CXM control.
DIP switch 1: Unit Performance Sentinel Disable - provides
eld selection to disable the UPS feature.
On = Enabled. Off = Disabled.
-Slow Flash = 1 ash every 2 seconds
-Fast Flash = 2 ashes every 1 second
-Flash code 2 = 2 quick ashes, 10 second pause, 2 quick
ashes, 10 second pause, etc.
-On pulse 1/3 second; off pulse 1/3 second
� CAUTION! �
CAUTION!
!
CAUTION! Do not restart units without inspection and
remedy of faulting condition. Equipment damage may occur.
24
!
IOM Manual HBH SERIESHeat Controller, Inc.
Safety Features
Safety Features – CXM Control
The safety features below are provided to protect the
compressor, heat exchangers, wiring and other components
from damage caused by operation outside of design
conditions.
Anti-short cycle protection: The control features a 5
minute anti-short cycle protection for the compressor.
Note: The 5 minute anti-short cycle also occurs at
power up.
Random start: The control features a random start upon
power up of 5-80 seconds.
Fault Retry: In Fault Retry mode, the Status LED begins
slowly ashing to signal that the control is trying to recover
from a fault input. The control will stage off the outputs and
then “try again” to satisfy the thermostat input call. Once the
thermostat input call is satised, the control will continue on
as if no fault occurred. If 3 consecutive faults occur without
satisfying the thermostat input call, the control will go into
“lockout” mode. The last fault causing the lockout will be
stored in memory and can be viewed by going into test mode
(CXM board). Note: FP1/FP2 faults are factory set at only
one try.
Lockout: In lockout mode, the status LED will begin fast
ashing. The compressor relay is turned off immediately.
Lockout mode can be “soft” reset by turning off the
thermostat (or satisfying the call). A “soft” reset keeps
the fault in memory but resets the control. A “hard” reset
(disconnecting power to the control) resets the control and
erases fault memory.
Lockout with emergency heat: While in lockout mode, if W
becomes active (CXM), emergency heat mode will occur.
High pressure switch: When the high pressure switch
opens due to high refrigerant pressures, the compressor
relay is de-energized immediately since the high pressure
switch is in series with the compressor contactor coil. The
high pressure fault recognition is immediate (does not
delay for 30 continuous seconds before de-energizing the
compressor).
High pressure lockout code = 2
Low pressure switch: The low pressure switch must be open
and remain open for 30 continuous seconds during “on”
cycle to be recognized as a low pressure fault. If the low
pressure switch is open for 30 seconds prior to compressor
power up it will be considered a low pressure (loss of
charge) fault. The low pressure switch input is bypassed for
the initial 120 seconds of a compressor
run cycle.
Low pressure lockout code = 3
Water coil low temperature (FP1): The FP1 thermistor
temperature must be below the selected low temperature
limit setting for 30 continuous seconds during a compressor
run cycle to be recognized as a FP1 fault. The FP1 input is
bypassed for the initial 120 seconds of a compressor run
cycle. FP1 is set at the factory for one try. Therefore, the
control will go into lockout mode once the FP1 fault has
occurred.
FP1 lockout code = 4
Air coil low temperature (FP2): The FP2 thermistor
temperature must be below the selected low temperature
limit setting for 30 continuous seconds during a compressor
run cycle to be recognized as a FP2 fault. The FP2 input
is bypassed for the initial 60 seconds of a compressor run
cycle. FP2 is set at the factory for one try. Therefore, the
control will go into lockout mode once the FP2 fault has
occurred.
FP2 lockout code = 5
Condensate overow: The condensate overow sensor
must sense overow level for 30 continuous seconds to
be recognized as a CO fault. Condensate overow will be
monitored at all times.
CO lockout code = 6
Over/under voltage shutdown: An over/under voltage
condition exists when the control voltage is outside the range
of 19VAC to 30VAC. Over/under voltage shut down is a
self-resetting safety. If the voltage comes back within range
for at least 0.5 seconds, normal operation is restored. This is
not considered a fault or lockout. If the CXM is in over/under
voltage shutdown for 15 minutes, the alarm relay will close.
Over/under voltage shut down code = 7
25
Heat Controller, Inc. HBH SERIES IOM Manual
CXM Controls
Unit Performance Sentinel-UPS (patent pending): The
UPS feature indicates when the heat pump is operating
inefciently. A UPS condition exists when:
a) In heating mode with compressor energized,
FP2 is greater than 125°F [52°C] for 30
continuous seconds, or:
b) In cooling mode with compressor energized,
FP1 is greater than 125°F [52°C] for 30
continuous seconds, or:
c) In cooling mode with compressor energized,
FP2 is less than 40°F [4.5°C] for 30 continuous
seconds.
If a UPS condition occurs, the control will immediately go to
UPS warning. The status LED will remain on as if the control
is in normal mode. Outputs of the control, excluding LED
and alarm relay, will NOT be affected by UPS. The UPS
condition cannot occur during a compressor off cycle. During
UPS warning, the alarm relay will cycle on and off. The cycle
rate will be “on” for 5 seconds, “off” for 25 seconds, “on” for 5
seconds, “off” for 25 seconds, etc.
UPS warning code = 8
Swapped FP1/FP2 thermistors: During test mode, the
control monitors to see if the FP1 and FP2 thermistors are
in the appropriate places. If the control is in test mode, the
control will lockout with code 9 after 30 seconds if:
a) The compressor is on in the cooling mode and
the FP1 sensor is colder than the FP2 sensor,
or:
b) The compressor is on in the heating mode and
the FP2 sensor is colder than the FP1 sensor.
Swapped FP1/FP2 thermistor code = 9.
Diagnostic Features - The LED on the CXM board advises
the technician of the current status of the CXM control. The
LED can display either the current CXM mode or the last
fault in memory if in test mode. If there is no fault in memory,
the LED will ash Code 1 (when in test mode).
CXM Control Start-up Operation - The control will not
operate until all inputs and safety controls are checked for
normal conditions. The compressor will have a 5 minute anti-
short cycle delay at power-up. The rst time after power-up
that there is a call for compressor, the compressor will follow
a 5 to 80 second random start delay. After the random start
delay and anti-short cycle delay, the compressor relay will be
energized. On all subsequent compressor calls, the random
start delay is omitted.
26
IOM Manual HBH SERIESHeat Controller, Inc.
Blower Adjustment
CAUTION!
!
� CAUTION! �
Always disconnect all power supply(s) to unit prior to
making belt or sheave adjustments. Inadvertently starting
of the motor can cause damage to the equipment and
personal injury.
Airow and External Static Pressure
Selection Adjustment - The TCH Series is available with
standard, low, and high static options. These options will
substitute a different blower drive sheave for each static
range. In addition certain static ranges (bold print in Tables
5a through 5k) may require the optional large fan motor.
Please specify static range and motor horsepower when
ordering. See model nomenclature.
Sheave Adjustment - The TCH Series is supplied with
variable sheave drive on the fan motor to adjust for
differing airows at various ESP conditions. Select an
airow requirement on the left side of the table, then move
horizontally to right under the required ESP. Note the
sheave turns open, rpm and horsepower for that condition.
Fully closed the sheave will produce the highest static
capability (higher rpm). To adjust sheave position: loosen
belt tension and remove belt, loosen set screw on variable
sheave (on fan motor) and open sheave to desired
position. Retighten set screw and replace belt and set belt
tension as below.
!
Notes:
- Motor position should not need adjustment.
- Motor sheave position is at mid position of each
sheave. Thus the motor sheave is typically 2.5
turns open on a 5 turn sheave.
Special Note for AHRI Testing
The Units should be adjusted as follows for rated airow:
HBH072 - 2400cfm/2.5 turns and 0.57 in wg ESP
HBH096 - 3200cfm/3.0 turns and 0.62 in wg ESP
HBH120 - 4000cfm/3.0 turns and 0.59 in wg ESP
Belt Tensioning - An overly loose belt will, upon motor
start, produce a slippage 'squeel' and cause premature
belt failure and or intermittent airow. An overly tight belt
can cause premature motor or blower bearing failure.
Belt Tensioning Procedure - HBH
1. Remove belt from motor sheave
2. Lift motor assembly
3. Loosen the 5/16" hex nuts on the grommet motor
adjustment bolts (2 per bolt). To increase the
belt tension loosen the top hex nut. To decrease
the belt tension loosen the bottom hex nut.
4. Turn the bolts by hand to the desired position
then tighten the 5/16" hex nuts ( 2 per bolt).
5. Lower the motor assembly
6. Install the belt
7. The belt should be tensioned tensioning gauge
method such as the Browning Belt Tensioner to
set proper belt tension (See next page).
27
Heat Controller, Inc. HBH SERIES IOM Manual
Tensioning V-Belt Drives
General rules of tensioning
1. Ideal tension is the lowest tension at which the belt will not slip under
peak load conditions.
2. Check tension frequently during the first 24-48 hours of operation.
3. Over tensioning shortens belt and bearing life.
4. Keep belts free from foreign material which may cause slip.
5. Make V-drive inspection on periodic basis. Tension when slipping.
Never apply belt dressing as this willl damage the belt and cause
early failure.
Tension Measurement Procedure
1. Measure the belt span (see sketch).
2. Position bottom of the large “O” ring on the span scale at the measured belt span.
3. Set the small “O” ring on the deflection force scale to zero.
4. Place the tension checker squarely on one belt at the center of the belt span. Apply a force on the
plunger and perpendicular to the belt span until the bottom of the large “O” ring is even with the
top of the next belt or with the bottom of a straight edge laid across the sheaves.
5. Remove the tension checker and read the forct applied from the bottom of the small “O” ring on
the deflection force scale.
6. Compare the force you have applied with the values given in the table below. The force should be
between the minimum and maximum shown. The maximum value is shown for “New Belt” and
new belts should be tensioned at this value to allow for expected tension loss. Used belts should
be maintained at the minimum value as indicated in the table below.
NOTE: The ratio of deflection to belt span is 1:64.
Sheave Diameter - Inches
Smallest
Sheave
Cross
Section
A, AX
B, BX
Diameter
Range
3.0 - 3.6
3.8 - 4.8
5.0 - 7.0
3.4 - 4.2
4.4 - 5.6
5.8 - 8.6
RPM
Range
1000-2500
2501-4000
1000-2500
2501-4000
1000-2500
2501-4000
860-2500
2501-4000
860-2500
2501-4000
860-2500
2501-4000
Deflection Force - LBS
Super Gripbelts and
Unnotched Gripbands
Used
Belt
3.7
2.8
4.5
3.8
5.4
4.7
5.3
4.5
6.3
6.0
New
Belt
5.5
4.2
6.8
5.7
8.0
7.0
7.9
6.7
9.4
8.9
Belt Deflection Force
Gripnotch Belts and
Notched Gripbands
Used
Belt
4.1
3.4
5.0
4.3
5.7
5.1
4.9
4.2
7.1
7.1
8.5
7.3
New
Belt
6.1
5.0
7.4
6.4
9.4
7.6
7.2
6.2
10.5
9.1
12.6
10.9
28
IOM Manual HBH SERIESHeat Controller, Inc.
Blower Sheave Information
Table 4a: HBH Blower Sheave and Belt Information
Model
72
96
120
Conguration
Return/Supply
Left or Right/
Straight or Back
Component
Blower SheaveBK67 X 1"BK85 X 1"BK67 X 1"BK67 X 1"BK67 X 1"
Motor Sheave1VP34 X 7/8"1VP34 X 7/8"1VP44 X 7/8"1VP34 X 7/8"1VP44 X 7/8"
Motor 1HP1HP1HP2HP2HP
BeltB X 46B X 50B X 48B X 46B X 48
Blower SheaveBK67 X 1"BK77 X 1"BK62 X 1"BK67 X 1"BK62 X 1"
Motor Sheave1VP40 X 7/8"1VP34 X 7/8"1VP44 X 7/8"1VP40 X 7/8"1VP44 X 7/8"
Motor 2HP2HP2HP3HP3HP
BeltB X 46B X 48B X 46B X 46B X 46
Blower SheaveBK67 X 1"BK67 X 1"BK67 X 1"BK67 X 1"BK67 X 1"
Motor Sheave1VP44 X 7/8"1VP34 X 7/8"1VP50 X 7/8"1VP44 X 1-1/8"1VP50 X 1-1/8"
A = Standard Static/Standard Motor, B = Low Static/Standard Motor, C = High Static/Standard Motor, D = Standard Static/Large Motor, E = High Static/Large Motor
Unit factory shipped with standard static sheave and drive at 2.5 turns open. Other speed require eld selection.
For applications requiring higher static pressures, contact your local representative. Performance data does not include drive losses and is based on sea level conditions.
Do not operate in black regions. All airow is rated at lowest Voltage if unit is dual Voltage rated, i.e. 208V for 208-230V units.
A = Standard Static/Standard Motor, B = Low Static/Standard Motor, C = High Static/Standard Motor, D = Standard Static/Large Motor, E = High Static/Large Motor
Unit factory shipped with standard static sheave and drive at 2.5 turns open. Other speed require eld selection.
For applications requiring higher static pressures, contact your local representative. Performance data does not include drive losses and is based on sea level conditions.
Do not operate in black regions. All airow in rated at lowest Voltage if unit is dual Voltage rated, i.e. 208V for 208-230V units.
A = Standard Static/Standard Motor, B = Low Static/Standard Motor, C = High Static/Standard Motor, D = Standard Static/Large Motor, E = High Static/Large Motor
Unit factory shipped with standard static sheave and drive at 2.5 turns open. Other speed require eld selection.
For applications requiring higher static pressures, contact your local representative. Performance data does not include drive losses and is based on sea level conditions.
Do not operate in black regions. All airow is rated at lowest Voltage if unit is dual Voltage rated, i.e. 208V for 208-230V units.
A = Standard Static/Standard Motor, B = Low Static/Standard Motor, C = High Static/Standard Motor, D = Standard Static/Large Motor, E = High Static/Large Motor
Unit factory shipped with standard static sheave and drive at 2.5 turns open. Other speed require eld selection.
For applications requiring higher static pressures, contact your local representative. Performance data does not include drive losses and is based on sea level conditions.
Do not operate in black regions. All airow in rated at lowest Voltage if unit is dual Voltage rated, i.e. 208V for 208-230V units.
A = Standard Static/Standard Motor, B = Low Static/Standard Motor, C = High Static/Standard Motor, D = Standard Static/Large Motor, E = High Static/Large Motor
Unit factory shipped with standard static sheave and drive at 2.5 turns open. Other speed require eld selection.
For applications requiring higher static pressures, contact your local representative. Performance data does not include drive losses and is based on sea level conditions.
Do not operate in black regions. All airow is rated at lowest Voltage if unit is dual Voltage rated, i.e. 208V for 208-230V units.
Operating Limits - Environment – Units are designed for
indoor installation only. Never install units in areas subject
to freezing or where humidity levels could cause cabinet
condensation (such as unconditioned spaces subject to
100% outside air).
Power Supply – A voltage variation of +/– 10% of
nameplate utilization voltage is acceptable.
Determination of operating limits is dependent primarily
upon three factors: 1) return air temperature. 2) water
temperature, and 3) ambient temperature. When any one
of these factors is at minimum or maximum levels, the
other two factors should be at normal levels to ensure
proper unit operation. Extreme variations in temperature
and humidity and/or corrosive water or air will adversely
affect unit performance, reliability, and service life. Consult
Table 9a for operating limits.
Starting Conditions - Starting conditions are based
upon the following notes:
Notes:
1. Conditions in Table 9b are not normal or continuous
operating conditions. Minimum/maximum limits are
start-up conditions to bring the building space up to
occupancy temperatures. Units are not designed to
operate under these conditions on a regular basis.
2. Voltage utilization range complies with AHRI
Standard 110.
Min. entering water30ºF [-1ºC]20ºF [-6.7ºC]
Normal entering water50-110ºF [10-43ºC]30-70ºF [-1 to 21ºC]
Max. entering water120ºF [49ºC]90ºF [32ºC]
Normal Water Flow
CoolingHeating
HBH
1.5 to 3.0 gpm / ton
[1.6 to 3.2 l/m per kW]
35
Heat Controller, Inc. HBH SERIES IOM Manual
Piping System Cleaning and Flushing
Piping System Cleaning and Flushing - Cleaning
and ushing the WLHP piping system is the single most
important step to ensure proper start-up and continued
efcient operation of the system.
Follow the instructions below to properly clean and ush the
system:
1. Ensure that electrical power to the unit is disconnected.
2. Install the system with the supply hose connected
directly to the return riser valve. Use a single length of
exible hose.
3. Open all air vents. Fill the system with water. DO NOT
allow system to overow. Bleed all air from the system.
Pressurize and check the system for leaks and repair
as appropriate.
4. Verify that all strainers are in place (Heat Controller
recommends a strainer with a #20 stainless steel wire
mesh). Start the pumps, and systematically check each
vent to ensure that all air is bled from the system.
5. Verify that make-up water is available. Adjust make-up
water as required to replace the air which was bled
from the system. Check and adjust the water/air level in
the expansion tank.
6. Set the boiler to raise the loop temperature to
approximately 86°F [30°C]. Open a drain at the
lowest point in the system. Adjust the make-up water
replacement rate to equal the rate of bleed.
7. Rell the system and add trisodium phosphate in a
proportion of approximately one pound per 150 gallons
[1/2 kg per 750 l] of water (or other equivalent approved
cleaning agent). Reset the boiler to raise the loop
temperature to 100°F [38°C]. Circulate the solution for
a minimum of 8 to 24 hours. At the end of this period,
shut off the circulating pump and drain the solution.
Repeat system cleaning if desired.
8. When the cleaning process is complete, remove the
short-circuited hoses. Reconnect the hoses to the
proper supply, and return the connections to each of
the units. Rell the system and bleed off all air.
9. Test the system pH with litmus paper. The system water
should be in the range of pH 6.0 - 8.5 (see table 3). Add
chemicals, as appropriate to maintain neutral pH levels.
10. When the system is successfully cleaned, ushed,
relled and bled, check the main system panels,
safety cutouts and alarms. Set the controls to properly
maintain loop temperatures.
DO NOT use “Stop Leak” or similar chemical agent in this
system. Addition of chemicals of this type to the loop water
will foul the heat exchanger and inhibit unit operation.
Note: The manufacturer strongly recommends all piping
connections, both internal and external to the unit, be
pressure tested by an appropriate method prior to any
nishing of the interior space or before access to all
connections is limited. Test pressure may not exceed
the maximum allowable pressure for the unit and all
components within the water system. The manufacturer
will not be responsible or liable for damages from water
leaks due to inadequate or lack of a pressurized leak
test, or damages caused by exceeding the maximum
pressure rating during installation.
36
IOM Manual HBH SERIESHeat Controller, Inc.
Unit Starting and Operating Conditions
SYSTEM CHECKOUT
CAUTION!
!
� CAUTION! �
CAUTION! Do not use PVC piping. Temperatures will
exceed 113°F (45°C).
!
Unit and System Checkout
BEFORE POWERING SYSTEM, please check the
following:
UNIT CHECKOUT
qBalancing/shutoff valves: Insure that all isolation valves
are open and water control valves are wired.
qLine voltage and wiring: Verify that voltage is within
an acceptable range for the unit and wiring and fuses/
breakers are properly sized. Verify that low voltage
wiring is complete.
qUnit control transformer: Insure that transformer has
the properly selected voltage tap. Commercial 208230V units are factory wired for 208V operation unless
specied otherwise.
qEntering water and air: Insure that entering water and
air temperatures are within operating limits of Table 9.
qLow water temperature cutout: Verify that low water
temperature cut-out on the CXM control is properly set.
qUnit fan: Manually rotate fan to verify free rotation and
insure that blower wheel is secured to the motor shaft.
Be sure to remove any shipping supports if needed.
DO NOT oil motors upon start-up. Fan motors are preoiled at the factory. Check unit fan speed selection and
compare to design requirements.
qCondensate line: Verify that condensate line is open
and properly pitched toward drain.
q Water ow balancing: Record inlet and outlet water
temperatures for each heat pump upon startup. This
check can eliminate nuisance trip outs and high velocity
water ow that could erode heat exchangers.
qUnit air coil and lters: Insure that lter is clean and
accessible. Clean air coil of all manufacturing oils.
q Unit controls: Verify that CXM eld selection options are
properly set.
qSystem water temperature: Check water temperature
for proper range and also verify heating and cooling set
points for proper operation.
qSystem pH: Check and adjust water pH if necessary
to maintain a level between 6 and 8.5. Proper pH
promotes longevity of hoses and ttings
(see table 3).
qSystem ushing: Verify that all hoses are connected
end to end when ushing to insure that debris bypasses
the unit heat exchanger, water valves and other
components. Water used in the system must be potable
quality initially and clean of dirt, piping slag, and strong
chemical cleaning agents. Verify that all air is purged
from the system. Air in the system can cause poor
operation or system corrosion.
qCooling tower/boiler: Check equipment for proper set
points and operation.
qStandby pumps: Verify that the standby pump is
properly installed and in operating condition.
qSystem controls: Verify that system controls function
and operate in the proper sequence.
qLow water temperature cutout: Verify that low water
temperature cut-out controls are provided for the
outdoor portion of the loop. Otherwise, operating
problems may occur.
qSystem control center: Verify that the control center
and alarm panel have appropriate set points and are
operating as designed.
qMiscellaneous: Note any questionable aspects of
the installation.
CAUTION!
!
� CAUTION! �
CAUTION! Verify that ALL water control valves are open and
allow water ow prior to engaging the compressor. Freezing
of the coax or water lines can permanently damage the heat
pump.
CAUTION!
!
� CAUTION! �
CAUTION! To avoid equipment damage, DO NOT
leave system lled in a building without heat during the
winter unless antifreeze is added to the water loop. Heat
exchangers never fully drain by themselves and will freeze
unless winterized with antifreeze.
!
!
37
Heat Controller, Inc. HBH SERIES IOM Manual
Unit Start-Up Procedure
Unit Start-up Procedure
1. Turn the thermostat fan position to “ON”. Blower should
start.
2. Balance air ow at registers.
3. Adjust all valves to their full open positions. Turn on the line
power to all heat pumps.
4. Room temperature should be within the minimum-maximum
ranges of table 9. During start-up checks, loop water
temperature entering the heat pump should be between
60°F [16°C] and 95°F [35°C].
5. Two factors determine the operating limits of Heat
Controller heat pumps, (a) return air temperature, and (b)
water temperature. When any one of these factors is at a
minimum or maximum level, the other factor must be at
normal level to insure proper unit operation.
a. Adjust the unit thermostat to the warmest setting.
Place the thermostat mode switch in the “COOL”
position. Slowly reduce thermostat setting until the
compressor activates.
b. Check for cool air delivery at the unit grille within a
few minutes after the unit has begun to operate.
Note: Units have a ve minute time delay in the
control circuit that can be eliminated on the CXM
control board as shown below in Figure 28. See
controls description for details.
c. Verify that the compressor is on and that the water
ow rate is correct by measuring pressure drop
through the heat exchanger using the P/T plugs
and comparing to tables 10a through 10e.
d. Check the elevation and cleanliness of the
condensate lines. Dripping may be a sign of a
blocked line. Check that the condensate trap is
lled to provide a water seal.
e. Check the temperature of both entering and
leaving water. If temperature is within range table,
proceed with the test. If temperature is outside of
the operating range, check refrigerant pressures
and compare to tables 12 through 15. Verify correct
water ow by comparing unit pressure drop across
the heat exchanger versus the data in tables
10a through 10e. Heat of rejection (HR) can be
calculated and compared to submittal data capacity
pages. The formula for HR for systems with water
is as follows:
HR (Btuh) = TD x GPM x 500, where TD is the
temperature difference between the entering and
leaving water, and GPM is the ow rate in U.S.
GPM, determined by comparing the pressure drop
across the heat exchanger to tables 8a through 8e.
In S.I. units, the formula is as follows: HR (kW) =
TD x l/s x 4.18.
f. Check air temperature drop across the air coil when
compressor is operating. Air temperature drop
should be between 15°F and 25°F [8°C and 14°C].
g. Turn thermostat to “OFF” position. A hissing noise
indicates proper functioning of the reversing valve.
6. Allow ve (5) minutes between tests for pressure to
equalize before beginning heating test.
a. Adjust the thermostat to the lowest setting. Place the
thermostat mode switch in the “HEAT” position.
b. Slowly raise the thermostat to a higher temperature
until the compressor activates.
c. Check for warm air delivery within a few minutes
after the unit has begun to operate.
d. Refer to table 17. Check the temperature of both
entering and leaving water. If temperature is within
range, proceed with the test. If temperature is
outside of the operating range, check refrigerant
pressures and compare to tables 11 through 16.
Verify correct water ow by comparing unit pressure
drop across the heat exchanger versus the data
in tables 10a through 10e. Heat of extraction (HE)
can be calculated and compared to submittal data
capacity pages. The formula for HE for systems with
water is as follows:
HE (Btuh) = TD x GPM x 500, where TD is the
temperature difference between the entering and
leaving water, and GPM is the ow rate in U.S. GPM,
determined by comparing the pressure drop across
the heat exchanger to tables 10a through 10e. In S.I.
units, the formula is as follows: HE (kW) = TD x l/s x
4.18.
e. Check air temperature rise across the air coil when
compressor is operating. Air temperature rise should
be between 20°F and 30°F [11°C and 17°C].
f. Check for vibration, noise, and water leaks.
7. If unit fails to operate, perform troubleshooting analysis
(see troubleshooting section). If the check described fails
to reveal the problem and the unit still does not operate,
contact a trained service technician to insure proper
diagnosis and repair of the equipment.
8. When testing is complete, set system to maintain desired
comfort level.
9. BE CERTAIN TO FILL OUT AND FORWARD ALL
WARRANTY REGISTRATION PAPERS TO HEAT
CONTROLLER.
Note: If performance during any mode appears abnormal,
refer to the CXM section or troubleshooting section of
this manual. To obtain maximum performance, the air
coil should be cleaned before start-up. A 10% solution of
dishwasher detergent and water is recommended.
38
IOM Manual HBH SERIESHeat Controller, Inc.
Unit Start-Up Procedure
Figure 28: Test Mode Pins
Short test pins
together to enter Test
Mode and speed-up
timing and delays for
20 minutes.
WARNING! When the disconnect switch is closed, high
voltage is present in some areas of the electrical panel.
Exercise caution when working with energized equipment.
CAUTION!
!
� CAUTION! �
CAUTION! Verify that ALL water control valves are open and
allow water ow prior to engaging the compressor. Freezing
of the coax or water lines can permanently damage the heat
pump.
Pressure Drop, psi [kPa]*
!
!
*Note: To convert kPa to millibars, multiply by 10.
39
Heat Controller, Inc. HBH SERIES IOM Manual
Unit Operating Conditions
Operating Pressure/Temperature tables include the
following notes:
• Airow is at nominal (rated) conditions;
• Entering air is based upon 70°F [21°C] DB in heating
and 80/67°F [27/19°C] in cooling;
Table 11: HB Series Typical Unit Operating Pressures and Temperatures (60Hz - I.P. Units)
CoolingHeating
Entering
Water
Temp °F
30*
100
120
*Based on 15% Methanol antifreeze solution
Water
Flow
GPM/ton
20
50
70
90
2.25
2.25
2.25
2.25
2.25
2.25
2.25
1.5
1.5
1.5
1.5
1.5
1.5
1.5
Suction
Pressure
PSIG
3
122 - 125
116 - 119
3
112 - 115
128 - 134
122 - 131
3
119 - 129
132 - 139
131 - 137
3
131 - 136
137 - 144
135 - 142
3
135 - 141
139 - 147
138 - 146
3
138 - 146
144 - 153
143 - 153
3
143 - 152
Discharge
Pressure
PSIG
197 - 204
177 - 184
168 - 173
240 - 252
219 - 233
209 - 224
311 - 329
287 - 306
275 - 294
400 - 420
373 - 395
359 - 383
448 - 471
420 - 445
405 - 432
549 - 583
525 - 557
511 - 543
Superheat Subcooling
13 - 16
17 - 19
19 - 21
11 - 14
12 - 17
13 - 18
9 - 12
10 - 13
10 - 13
8 - 10
9 - 11
9 - 12
8 - 9
8 - 10
8 - 10
7 - 8
7 - 8
8 - 9
15 - 20
15 - 18
14 - 18
13 - 16
12 - 16
11 - 15
12 - 15
10 - 12
9 - 11
13 - 16
10 - 12
9 - 11
13 - 16
11 - 13
10 - 11
15 - 17
12 - 14
11 - 13
Water
Temp Rise
°F
20 - 24
13 - 16
10 - 12
20 - 22
13 - 15
10 - 11
19 - 21
13 - 14
9 -11
19 - 20
12 - 14
9 - 10
18 - 20
12 - 13
9 - 10
17 - 19
11 - 13
9 - 10
• Subcooling is based upon head pressure at compressor
service port;
• Cooling air and water values can vary greatly with
changes in humidity level.
Air Temp
Drop °F
DB
22 - 23
21 - 22
21 - 22
21 - 22
21 - 22
21 - 22
20 - 21
20 - 21
20 - 21
19 - 20
19 - 20
19 - 20
18 - 19
18 - 19
18 - 19
17 - 18
17 - 18
17 - 18
Suction
Pressure
PSIG
60 - 63289 - 3069 - 128 - 173 - 420 - 22
67 - 71
71 - 75
74 - 76
97 - 102
104 - 108
107 - 122
130 - 135
139 - 144
145 - 149
164 - 169
175 - 178
179 - 187
Discharge
Pressure
PSIG
297 - 315
301 - 321
303 - 323
333 - 355
339 - 361
342 - 369
367 - 392
375 - 402
380 - 407
401 - 430
411 - 442
415 - 455
Superheat Subcooling
10 - 12
10 - 12
11 - 13
9 - 11
9 - 11
9 - 11
9 - 11
10 - 11
10 - 11
10 - 13
12 - 16
13 - 18
9 - 18
10 - 19
10 - 19
13 - 21
13 - 21
13 - 20
13 - 21
13 - 20
13 - 19
13 - 17
14 - 17
14 - 16
Water
Temp Drop
°F
8 - 9
6 - 7
4 - 5
11 - 12
8 - 9
6 - 7
14 - 16
10 - 12
8 - 9
18 - 20
12 - 14
9 - 11
Air Temp
Rise °F DB
22 - 23
23 - 24
23 - 25
29 - 30
30 - 31
31 - 32
35 - 37
37 - 38
38 - 39
41 - 43
43 - 45
44 - 46
NOTE: The tables include the following notes:
• Airow is at nominal (rated) conditions;
• Entering air is based upon 70°F [21°C] DB in heating and
80/67°F [27/19°C] in cooling;
• Subcooling is based upon head pressure at compressor
service port;
• Cooling air and water values can vary greatly with
changes in humidity level.
Table 12: Water Temperature Change Through Heat
Exchanger
Water Flow, gpm [l/m]
For Closed Loop: Ground Source or
Closed Loop Systems at 3 gpm per
ton [3.2 l/m per kW]
For Open Loop: Ground Water
Systems at 1.5 gpm per ton
[1.6 l/m per kW]
Rise, Cooling
°F, [°C]
9 - 12
[5 - 6.7]
20 - 26
[11.1 - 14.4]
Drop, Heating
°F, [°C]
4 - 8
[2.2 - 4.4]
10 - 17
[5.6 - 9.4]
40
IOM Manual HBH SERIESHeat Controller, Inc.
Preventive Maintenance
Water Coil Maintenance -
(Direct ground water applications only)
If the system is installed in an area with a known high
mineral content (125 P.P.M. or greater) in the water, it is
best to establish a periodic maintenance schedule with the
owner so the coil can be checked regularly. Consult the well
water applications section of this manual for a more detailed
water coil material selection. Should periodic coil cleaning
be necessary, use standard coil cleaning procedures, which
are compatible with the heat exchanger material and copper
water lines. Generally, the more water owing through the
unit, the less chance for scaling. Therefore, 1.5 gpm per
ton [1.6 l/m per kW] is recommended as a minimum ow.
Minimum ow rate for entering water temperatures below
50°F [10°C] is 2.0 gpm per ton [2.2 l/m per kW].
Water Coil Maintenance -
(All other water loop applications)
Generally water coil maintenance is not needed for closed
loop systems. However, if the piping is known to have
high dirt or debris content, it is best to establish a periodic
maintenance schedule with the owner so the water coil
can be checked regularly. Dirty installations are typically
the result of deterioration of iron or galvanized piping or
components in the system. Open cooling towers requiring
heavy chemical treatment and mineral buildup through water
use can also contribute to higher maintenance. Should
periodic coil cleaning be necessary, use standard coil
cleaning procedures, which are compatible with both the
heat exchanger material and copper water lines. Generally,
the more water owing through the unit, the less chance for
scaling. However, ow rates over 3 gpm per ton (3.9 l/m per
kW) can produce water (or debris) velocities that can erode
the heat exchanger wall and ultimately produce leaks.
Filters - Filters must be clean to obtain maximum
performance. Filters should be inspected every month
under normal operating conditions and be replaced when
necessary. Units should never be operated without a lter.
Washable, high efciency, electrostatic lters, when dirty,
can exhibit a very high pressure drop for the fan motor and
reduce air ow, resulting in poor performance. It is especially
important to provide consistent washing of these lters (in
the opposite direction of the normal air ow) once per month
using a high pressure wash similar to those found at selfserve car washes.
Condensate Drain - In areas where airborne bacteria
may produce a “slimy” substance in the drain pan, it may
be necessary to treat the drain pan chemically with an
algaecide approximately every three months to minimize the
problem. The condensate pan may also need to be cleaned
periodically to insure indoor air quality. The condensate drain
can pick up lint and dirt, especially with dirty lters. Inspect
the drain twice a year to avoid the possibility of plugging and
eventual overow.
Compressor - Conduct annual amperage checks to insure
that amp draw is no more than 10% greater than indicated
on the serial plate data.
Fan Motors - All units have lubricated fan motors. Fan
motors should never be lubricated unless obvious, dry
operation is suspected. Periodic maintenance oiling is not
recommended, as it will result in dirt accumulating in the
excess oil and cause eventual motor failure. Conduct annual
dry operation check and amperage check to insure amp
draw is no more than 10% greater than indicated on serial
plate data.
Belt - Check that the belt is tight. Retighten if needed.
Replace if it is split or cracked.
Air Coil - The air coil must be cleaned to obtain maximum
performance. Check once a year under normal operating
conditions and, if dirty, brush or vacuum clean. Care must
be taken not to damage the aluminum ns while cleaning.
CAUTION: Fin edges are sharp.
Refrigerant System - To maintain sealed circuit integrity,
do not install service gauges unless unit operation appears
abnormal. Reference the operating charts for pressures
and temperatures. Verify that air and water ow rates are at
proper levels before servicing the refrigerant circuit.
41
Heat Controller, Inc. HBH SERIES IOM Manual
FaultHtg Clg Possible CauseSolution
Main power ProblemsXX Green Status LED OffCheck Line Voltage circuit breaker and disconnect
Check for line voltage between L1 and L2 on the contactor
Check for 24VAC between R and C on CXM/DXM
Check primary/secondary voltage on transformer
HP Fault-Code 2X Reduced or no water flowCheck pump operation or valve operation/setting
High pressurein cooling
Check water flow adjust to proper flow rate
X
Water Temperature out of range in
cooling
Bring water temp within design parameters
XReduced or no Air flowCheck for dirty air filter and clean or replace
in heatingCheck fan motor operation and airflow restrictions
Dirty Air Coil- construction dust etc.
Too high of external static. Check static vs blower table
X
Air Temperature out of range in
heating
Bring return air temp within design parameters
XX
Overcharged with refrigerant
Check superheat/subcooling vs typical operating condition
table
XX
Bad HP SwitchCheck switch continuity and operation. Replace
LP/LOC Fault-Code 3XX Insufficient chargeCheck for refrigerant leaks
Low Pressure/Loss of Charge X
Compressor pump down at startup
Check charge and start-up water flow
FP1 Fault - Code 4XReduced or no water flowCheck pump operation or water valve operation/setting
Water Coil low
temperature limit
in heatingPlugged strainer or filter. Clean or replace.
Check water flow adjust to proper flow rate
XInadequate anti-freeze levelCheck antifreeze density with hydrometer
X
Improper temperature limit setting
(30°F vs 10°F [-1°C vs -12°C])
Clip JW3 jumper for antifreeze (10°F [-12°C]) use
XWater Temperature out of range Bring water temp within design parameters
XX Bad thermistorCheck temp and impedance correlation per chart
FP2 fault - Code 5X Reduced or no Air flowCheck for dirty air filter and clean or replace
Air Coil low
temperature limit
in coolingCheck fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
X Air Temperature out of range
Too much cold vent air? Bring entering air temp within
design parameters
X
Improper temperature limit setting
(30°F vs 10°F [-1°C vs -12°C])
Normal airside applications will require 30°F [-1°C] only
XX Bad thermistorCheck temp and impedance correlation per chart
Condensate Fault-Code
6
XX Blocked DrainCheck for blockage and clean drain
XX Improper trapCheck trap dimensions and location ahead of vent
X Poor DrainageCheck for piping slope away from unit
Check slope of unit toward outlet
Poor venting. Check vent location
X Moisture on sensorCheck for moisture shorting to air coil
Over/Under VoltageCode 7
XX Under Voltage
Check power supply and 24VAC voltage before and during
operation.
(Auto resetting)Check power supply wire size
Check compressor starting. Need hard start kit?
Check 24VAC and unit transformer tap for correct power
supply voltage
XX
Over Voltage
Check power supply voltage and 24VAC before and during
operation.
Check 24VAC and unit transformer tap for correct power
supply voltage
Unit Performance
Sentinel-Code 8
XHeating mode FP2>125°F [52°C] Check for poor air flow or overcharged unit.
X
Cooling Mode FP1>125°F [52°C]
OR FP2< 40ϒF [4ϒC]
Check for poor water flow, or air flow
No Fault Code ShownXX No compressor operationSee "Only fan operates"
XX Compressor OverloadCheck and Replace if necessary
XX Control boardReset power and check operation
Unit Short CyclesXX Dirty Air FilterCheck and Clean air filter
XX Unit in "Test Mode"Reset power or wait 20 minutes for auto exit.
XX Unit selection
Unit may be oversized for space. Check sizing for actual
load of space.
XX Compressor OverloadCheck and Replace if necessary
Only Fan Runs
XX Thermostat position
Insure thermostat set for heating or cooling operation
XX Unit locked outCheck for lockout codes. Reset power.
XX Compressor OverloadCheck compressor overload. Replace if necessary.
XX Thermostat wiring
Check thermostat wiring at heat pump. Jumper Y and R
for compressor operation in test mode.
XX Fan motorCheck for line voltage at motor. Check capacitor
XX Thermostat wiring
Unit Doesn't Operate in
Cooling
X Reversing Valve
X Thermostat setupCheck for 'O' RV setup not 'B'
X Thermostat wiring
Thermostat wiring
X
Check G wiring at heat pump. Jumper G and R for fan
operation.
Jumper G and R for fan operation. Check for Line voltage
across BR contacts.
Check fan power enable relay operation (if present)
Check thermostat wiring at heat pump. Jumper Y and R for
compressor operation in test mode.
Set for cooling demand and check 24VAC on RV coil and at
CXM/DXM board.
If RV is stuck, run high pressure up by reducing water flow
and while operating engage and disengage RV coil voltage
to push valve.
Check O wiring at heat pump. Jumper O and R for RV coil
'Click'.
Put thermostat in cooling mode. Check for 24VAC on O
(check between C and O); check for 24VAC on W (check
between W and C). There should be voltage on O, but not
on W. If voltage is present on W, thermostat may be bad
or wired incorrectly.
Performance Troubleshooting
Performance
Troubleshooting
Insufficient capacity/XX Dirty FilterReplace or clean
Not cooling or heatingXReduced or no Air flowCheck for dirty air filter and clean or replace
properlyin heatingCheck fan motor operation and airflow restrictions
Htg Clg Possible CauseSolution
X Reduced or no Air flowCheck for dirty air filter and clean or replace
in coolingCheck fan motor operation and airflow restrictions
XX Leaky duct work
XX Low refrigerant chargeCheck superheat and subcooling per chart
XX Restricted metering deviceCheck superheat and subcooling per chart. Replace.
X Defective Reversing ValvePerform RV touch test
XX Thermostat improperly locatedCheck location and for air drafts behind stat
XX Unit undersized
XX Scaling in water heat exchanger Perform Scaling check and clean if necessary
Too high of external static. Check static vs blower table
Too high of external static. Check static vs blower table
Check supply and return air temperatures at the unit and at
distant duct registers if significantly different, duct leaks
are present
XX Inlet Water too Hot or ColdCheck load, loop sizing, loop backfill, ground moisture.
High Head PressureXReduced or no Air flowCheck for dirty air filter and clean or replace
Low Suction PressureXReduced water flowCheck pump operation or water valve operation/setting
Low discharge air
temperature in heating
High humidityX Too high of air flowCheck fan motor speed selection and airflow chart
in heatingCheck fan motor operation and airflow restrictions
Too high of external static. Check static vs blower table
X Reduced or no water flowCheck pump operation or valve operation/setting
in coolingCheck water flow adjust to proper flow rate
X Inlet Water too HotCheck load, loop sizing, loop backfill, ground moisture.
X
Air Temperature out of range in
heating
X Scaling in water heat exchanger Perform Scaling check and clean if necessary
XX Unit OverchargedCheck superheat and subcooling. Reweigh in charge
XX Non-condensables insystemVacuum system and reweigh in charge
XX Restricted metering deviceCheck superheat and subcooling per chart. Replace.
in heatingPlugged strainer or filter. Clean or replace.
XWater Temperature out of range Bring water temp within design parameters
X Reduced Air flowCheck for dirty air filter and clean or replace
in coolingCheck fan motor operation and airflow restrictions
X Air Temperature out of range
XX Insufficient chargeCheck for refrigerant leaks
XToo high of air flowCheck fan motor speed selection and airflow chart
XPoor PerformanceSee 'Insufficient Capacity'
X Unit oversized
Bring return air temp within design parameters
Check water flow adjust to proper flow rate
Too high of external static. Check static vs blower table
Too much cold vent air? Bring entering air temp within
design parameters
Heat of Extraction (Absorption) or Heat of Rejection =
________ flow rate (diff. (factor = _____________
Superheat
Subcooling
Use 500 for water, 485 for antifreeze.
=
=
gpm) x ________ temp.deg. F) x ________ fluid
Suction temperature - suction saturation temp.
Discharge saturation temp. - liquid line temp.
=
=
Note: Never connect refrigerant gauges during startup procedures. Conduct water-side analysis using P/T ports to determine
water ow and temperature dierence. If water-side analysis shows poor performance, refrigerant troubleshooting may be
required. Connect refrigerant gauges as a last resort.
(Btu/hr)
(deg F)
(deg F)
Rev. 12/08
44
11/2010
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