Heartland The Artisan User Manual

1050 Fountain St N. Cambridge, Ontario, Canada N3H-4R7

Business [phone] Fax [phone] Toll Free Phone: [phone] Toll Free Fax: [phone]

Th e Ar ti sa n i s listed to
ULC Standard S-627 & UL
1482 by Warnock Hersey
P rofe ss io na l S ervi ce s

SAVE THESE
INSTRUCTIONS
FOR FUTURE USE

Note: Please read these instructions
thoroughly before attempting to
install this unit.

SAFETY NOTICE: If this stove is not properly installed,

a house re may result, for your safety, follow the
installation directions, contact local building or re
ofcials about restrictions and installation inspection

requirements in your area.

IMPORTANT: Check around oven chamber on a
weekly basis for soot and creosote accumulation.

Clean the chamber thoroughly from the top, side
and bottom with the rake provided. Burn the stove
hot daily to reduce creosote accumulation. Use only
dry wood aged for one year. Failure to do so could

result in chimney re and void the warranty.

INSTALLATION

AND OPERATING

INSTRUCTIONS

The Artisan

OVERFIRING CAUTION:

Repeated or extended overring
will void warranty on this appliance.

See page 18 for details.

The temperature registered by the oven door
thermometer may not necessarily correspond with the
reading taken with a thermometer inside the oven.

© 2006 HEARTLAND APPLIANCES INC.

PLEASE NOTE: Specications contained in this manual are subject to change with out notice

WOODSTOVES

ATTENTION INSTALLER: Leave this manual with appliance

Manual #1705 051502

1

— FOR YOUR SAFETY—

DO NOT STORE OR USE GASOLINE OR OTHER

FLAMMABLE VAPOURS OR LIQUIDS IN THE

VICINITY OF THIS STOVE.

Stove Location - If the stove must be located
near a window, avoid using long curtains which
could blow over the stove top, causing a re

hazard.

Any openings in the wall behind the stove or
in the oor under the stove must be sealed.

Do not set unopened glass or metal containers

on the stove.

Grease accumulation is the cause of many

cooking res. Clean the oven compartment

regularly.

Do not attempt to extinguish a grease re
with water. Cover grease res with a pot lid

or baking soda.

Avoid the use of aerosol containers near the
stove.

2

Artisan

CONSUMER WARRANTY

ENTIRE PRODUCT –LIMITED ONE YEAR WARRANTY

HEARTLAND warrants the replacement or repair of all parts of the Artisan which prove to be defective in mate-

rial or workmanship. Painted porcelain enamel nish or plated surfaces have a 90 day warranty from the date of

original purchase. Such parts will be replaced or repaired at the option of Heartland without charge, subject to
the terms and conditions set out below.

The warranty does not include normal wear or rebox parts or gaskets.

TERMS AND CONDITIONS

1. This warranty applies only for single family domestic use when the Wood Cookstove has been properly installed
according to the instructions supplied by Heartland and is connected to an adequate and proper chimney
and and chimney connections. Damage due to faulty installation, improper usage and care, abuse, accident,
re, ood, acts of God, commercial, business or rental use, and alteration, or the removal or defacing of the
serial plate, cancels all obligations of this warranty. Service during this warranty must be performed by a
factory Authorized Service Person.

2. Warranty applies to product only in the country in which it was purchased.

3. Heartland is not liable for any claims or damages resulting from any failure of the Wood Cookstove or from
service delays beyond their reasonable control.

4. To obtain warranty service, the original purchaser must present the original Bill of Sale, Model and Serial
number. Components repaired or replaced are warranted through the remainder of the original warranty
period only.

5. The warranty does not cover expense involved in making this appliance readily accessible for servicing.

6. This warranty gives you specic legal rights. Additional warranty rights may be provided by law in some

areas.

7. Adjustments such as calibrations, levelling, tightening of fasteners, or chimney and and chimney connections
normally associated with original installation are the responsibility of the dealer or installer and not that of

the Company.

8. Overring of this appliance will void warranty.

TO ENSURE PROMPT WARRANTY SERVICE, SEND IN YOUR WARRANTY CARD WITHIN 10 DAYS OF
PURCHASE.

If further help is needed concerning this warranty, contact:

Customer Service
Heartland Appliances Inc.
1050 Fountain St N.
Cambridge, Ontario, N3H-4R7

PLACE OF PURCHASE______________________________

DATE OF PURCHASE_______________________________

SERIAL NUMBER__________________________________

MODEL NUMBER__________________________________

Business [phone]
Fax [phone]
Toll Free Telephone[phone]
Toll Free Fax [phone]

3

TABLE OF CONTENTS

1) Welcome…………………………………………………………….....................................…………..Pg 5

2) Installation…………………………………………………………….....................................………...Pg 6

3) Installation Requirements...........................................................................................................Pg 7

.............................................................................................

4) Clearances Single Wall Stove Pipe..…………………………….....................................………..Pg 8

5) Clearances Double Wall Stove Pipe.…………………………….....................................………..Pg 9

6) Installing the Chimney Connector…………………………….…....................................………..Pg 10

7) Chimney and Draft........................................................................................................................Pg.11

8) Floor Protection...........................................................................................................................Pg.11

9) User Instructions.……………………………………………………….....................................……..Pg 12

10) Door Operation…………………………………………………....................................……………...Pg 13

11) Lighting the Fire……………………………………………………....................................………….Pg 13

12) Refueling………………………………………………………………....................................………..Pg 14

13) Break-In Fire...………………………………………………………....................................………….Pg 15

14) Flue way Cleaning…....................................………………………………………………………….Pg 16

15) Fresh Air Kit……………....................................……………………………………………………….Pg 17

16) Understanding Combustion……....................................…………………………………………....Pg 17

17) Over ring.………………………………………………....................................………………………Pg 18

18) Trouble Shooting….………………………………………....................................…………………...Pg 18

19) Contact Information...........…..…………………………..……..................................……………...Pg 21

4

— Welcome —

Getting Acquainted

The Artisan stove is a time proven heating and cooking
appliance. Take your time to acquaint yourself with the
principles on which your new stove operates as a heater
and a cooking stove.

Familiarizing yourself with the primary principles of the air

intake controls, the oven damper, the ame path for the
re and the relationship to the chimney will give you a very

comprehensive understanding of what you are trying to
accomplish with the stove.

Save These Instructions

Keep the manual available for future reference. The manual
is an important part of your stove. If your stove is sold, deliver
the manual to the new owner along with the stove.

The quality of the installation (especially the chimney connector
and chimney), and the quality of the fuel being burned will
affect the performance of your stove, but the most important
factor is the way you operate the stove. With the help of this
manual, you will learn how to effectively heat and cook with
your stove. Be sure to read it entirely, including the terms of
reference and function.

Safety Notice: If your stove is not properly installed and
maintained, a house re may result. For your safety, follow
all installation, operation and maintenance directions.
Contact local building ofcials about restrictions and
installation inspection requirements in your area.
(“Makeshift” compromises in the installation may result
in hazardous conditions, including a house re.)

Note: Do NOT connect to or use in conjunction with any air
distribution ductwork. This stove is not approved for such
installations.

Do NOT use chemical or uids to start the re.

Do NOT burn garbage or ammable uids such as gasoline

or engine oil.

CAUTION: Stove is hot while in operation. Keep children,
clothing, and furniture away. Contact may cause skin
burns.

Spend some time becoming familiar with the various parts of
the stove by operating them before you burn your stove.

In addition, your own experience will help you to learn the
role that the chimney plays in stove performance. The
Artisan has been tested and is listed by Warnock Hersey.
The test standards are ULC S-627for Canada and UL
1482 for U.S.

The Artisan is listed for burning wood only. Do not burn
other materials or garbage. The Artisan is not listed for
installation in mobile homes. Do not install the stove in
mobile homes.

After a few weeks of operating the stove re-read this manual.
Many of the procedures will become clearer after you have
had some experience with the stove.

The serial number is located on a pull out plate at the bottom
right hand side of the front of the unit. The listed rating plate
is located on the back wall of the unit.

5

INSTALLATION

Place the stove in the intended position and lift out the
hotplate, checking that the joint between the underside
of the hob and the top of the stove is intact. Any joints

which have opened should be made good with the re

cement provided.

Replace the hotplate making sure that it is seated evenly
on

the soft rope and that it is approximately 0.1" (1.5 mm)

higher then the enamelled top plate, with an equal space

all round. Fit the ue chamber which should have a rope
seal already installed. The ue chamber is screwed to the

stove making a good seal as any air leak at this point will

impede the working of the stove. Open the rebox and

ashpit doors and check that the reciprocating bottom grate
bars are in position. Operate the riddling lever to ensure
bottomgrate operation.

Be sure to read the sections on clearances, oor
protection and chimneys before actively starting the

installation.

A woodburning stove radiates heat in all directions. Heat
directed toward living areas in front of the stove is usually
very welcome. However, heat radiating in other directions will
not be as welcome if it results in overheating nearby walls,

ceilings and oors.

An important part of planning a safe installation is to be sure
that the combustible material located near your stove does
not overheat.
Clearance is the distance between your stove and stovepipe

and nearby walls, ceilings and oors.

If there is adequate clearance, then the nearby surfaces will
not overheat.

Fig.1

Handrail:

The handrail brackets are held on the front ends of the stove
top-plate casting. Remove the travel nuts and replace with

the handrail brackets ensuring the bre protecting washers
are in position. Insert the handrails with tted endcaps into

the brackets, positioning them correctly, and tighten the
locating bolts (See Figure 1). Do not use handrail to move

stove. Do not hang combustible material on handrail
during stove operation.

Warning

The ashpit and rebox door must be closed during

normal use, except when lighting or refueling.

It is very important that you match the stove pipe you are

using to the clearances specied. Failure to do so will result

in an unsafe condition.

Unit must be placed on a continuous non-combustible pad

(oor tile with grouting or sheet metal pad) extending 21" (540
mm) in front and 8" (203 mm) to the sides and back.

Air owing between the stove pipe and nearby surfaces
carries away heat. Do not ll the empty space with any

insulating material.

A chimney approved to CSA B.365-01 in Canada or

NFPA 211 in the USA must be used to connect to the

Clearances must be maintained to all combustible
material. These include doors, trim, furniture,
drapes, newspapers and clothes. See local codes
for a description of combustible material.

Make sure that no oor or chimney supports will be cut due

to chimney installations.

Contact local building ofcials about restrictions and

installation inspection in your area.

6

Heartland Appliances Inc. 1050 Fountain St North, Cambridge, ON, N3H 4R7

Installation Requirements

Due to continuing product improvements, Heartland Appliances reserves the right to amend specications

without notice. Please contact Heartland for the most up to date information, as it applies to product being

purchased, or download latest Site Preparation Specications from www.heartlandapp.com.

ARTISAN

REQUIREMENTS

How-to Steps How-to Steps

Note: Information herein is for recommendation purposes
only. All clearances are subject to local, Provincial or State

building and re codes. Clearances may change without

notice. Always consult with local building inspector. Im­properly installed and/or maintained stoves may result in a

house re.

Clearances

Single Wall Stove Pipe

· Left side of stove adjacent to combustible material:
6 inches/ 152.4 mm

· Right side of stove adjacent to combustible mate­rial: 6 inches/ 152.4 mm

· Rear clearance to combustible material: 6 inches/

152.4 mm

· Corner clearance to combustible material: 6
inches/ 152.4 mm

· Front clearance to combustible material: 36
inches/ 915 mm

· Minimum clearance to combustible ceiling: 51.75
inches/ 1321 mm

Model Heartland Artisan

CHIMNEY CONNECTOR

REQUIREMENTS

Note: Information herein is for recommendation
purposes only. All clearances are subject to local,
Provincial or State building and re codes. Clear­ances may change without notice. Always consult
with local building inspector. Improperly installed

and/or maintained stoves may result in a house re.

Chimney Connector Approvals

For Single and listed Double Wall
Use only 6” diameter approved and listed chimney
to the following standards.

· Canada: ULC Standard S629

· U.S.: UL 103 HT

Clearance Guidelines

Part of planning a safe installation is to be sure that
combustible materials located near your stove do
not overheat.

Help Desk

877-650-5775

Double Wall Stove Pipe

· Left side of stove adjacent to combustible material:
3 inches/ 76.2 mm

· Right side of stove adjacent to combustible mate­rial: 3 inches/ 76.2 mm

· Rear clearance to combustible material: 3 inches/

76.2 mm

· Corner clearance to combustible material: 3
inches/ 76.2 mm

· Front clearance to combustible material: 36

Minimum clearance to combustible ceiling: 51.75
inches/ 1321 mm

Combustible Walls
Please contact your local building inspector

Warning

are considered combustible or non-combustible in your
particular application. Combustible materials include,
but are not limited to, doors, trim, furniture, drapes,
newspapers, woodpiles and clothes.

Floor Protection

Unit must be placed on a continuous non combustible

pad (oor tile with grouting or sheet metal pad) extending
21" (534 mm) in front and 8" (203 mm) to the sides and

back of the unit.

Hearth MUST extend to the walls if using clearances
less
than these dimensions.

inches/ 915 mm

for conrmation of what construction materials

Safety

· Clearances specied herein must be

adhered to as a minimum. Local build­ing codes may require additional spacing.

Please conrm with your local regulations

before commencing any work.

· Floor or ceiling supports must not be cut
due to chimney installation (adjust stove lo­cation accordingly to avoid chimney interfer­ence with these critical areas).

· Certain States require fresh air supply kits
to be installed. Contact state or local au-

thorities for specic details prior to installing

unit.

· Do not pass stovepipe chimney connector
through combustible walls.

· Always use an approved, insulated wall/
ceiling pass through (refer to CSA B365 in
Canada and NFPA 211 in U.S.)

· Do not use stovepipe as an outside chim­ney.

· Chimney connector should be exposed
and accessible for inspection and cleaning
(never pass through combustible ceiling).

· Chimney connector must be securely at­tached to the pipe and chimney. Individual

7

sections must be attached together.

· Stove pipe must not be connected to an air

Clearances to Combustibles

Single Wall Chimney Connector

All measurementrs must be done before starting the intsallation.

All drawings are for reference only, showing approximate dimensions for rough-in purposes.Ins
ome installations, two or more clearances to combustible walls may contradict each other. The
clearance with the greater numerical value is to be used

Dimensions

Rough In

Measurements

Non combustible hearth must extend 8 inches (203mm) to the sides and back of the unit. Must
extend 21 inches (534mm) to the front in Canada and 18 inches (458mm) to the front in U.S.
Hearth must extend fully to the wall if using clearances that are less than these dimensions.

8

Clearances to Combustibles

Listed Double Wall Chimney Connector

All measurementrs must be done before starting the intsallation.

All drawings are for reference only, showing approximate dimensions for rough-in purposes.Ins
ome installations, two or more clearances to combustible walls may contradict each other. The
clearance with the greater numerical value is to be used

Dimensions

Rough In

Measurements

Non combustible hearth must extend 8 inches (203mm) to the sides and back of the unit. Must
extend 21 inches (534mm) to the front in Canada and 18 inches (458mm) to the front in U.S.
Hearth must extend fully to the wall if using clearances that are less than these dimensions.

9

Guidelines for Installing the Chimney
Connector

Connection Requirements

The chimney connector is a single-wall pipe or a listed and
approved double-wall pipe that connects the stove to the
chimney. Approved clearances change according to what
type of chimney connector you use. Consult the clearances
section of this manual for the proper clearances. The stove's

ue collar accepts only 6" chimney connector.

Follow the chimney manufacturer's direction for installation.
We recommend that prior to installing your stove into a
masonry chimney, you have the chimney inspected by

a qualied mason. Note: Canadian installations into a

masonry chimney MUST be fully relined with a listed solid
fuel chimney liner.

Horizontal Connection

The Heartland Artisan has the ability to connect stove pipe

out the top of the ue box vertically or out the back of the
ue box horizontally.

To run horizontally out the back of the ue box, remove
plate from rear of the ue box by loosening 5/16" nut on
the inside of the ue box hold down. Ensure rope gasket
insulation is intact on plate perimeter. Remove ue collar
from top of ue box by removing one screw and small

bracket. Set screw and bracket aside and loosen only
screw on opposite side.Flue collar can now be removed.

Interchange position of the removed ue collar and the ue
plate..Ensure the two tabs on the ue collar are securely
tightened inside ue box. Ensure rope gasket is tight on
plate for proper seal.Tighten 5/16" nut on plate hold down.

Make sure all connections are tightly sealed.

All horizontal stove pipe must slope slightly upwards a
minimum of 1/4 per foot (6mm per 0.3m). This slope is
to allow water vapour to drain back into the stove. All
connections must be tight and secured by a minimum
of three equally spaced sheet metal screws. Under no
condition should the chimney connector have more than
one 90 degree bend or two 45 degree bends.

1. The chimney connector should be made of 24 gauge or
thicker sheet metal and should be 6” in diameter.

2. The last section of the chimney connector starting from

the stove should be screwed to the ue collar of the stove

with at least 3 self -tapping screws. Individual sections of
the chimney connector must be screwed together with at
least three sheet metal screws. The last section should
be securely attached to the chimney. Be sure there are
no “weak links” in the system.

3. The crimped ends of pipe sections should point downward
toward the stove so that any soot or creosote that falls
from the inside of the pipe will be funnelled into a clean
out or fall into the stove.

4. A horizontal run of chimney connector should be no
longer than 10 inches. A vertical run of stovepipe to a
prefabricated metal chimney should be no longer than
8 ft.

5. Do not pass the stovepipe chimney connector through
a combustible wall if it can be avoided. If this cannot be
avoided, follow the recommendation in CSA B365 in
Canada and NFPA 211 in the U.S., recommendation on
Wall Pass-Throughs.

6. Do not use single wall chimney connector as an outside
chimney.

7. Never pass a chimney connector through a combustible
ceiling.

8. The whole chimney connector should be exposed and
accessible for inspection and cleaning.

9. Galvanized stovepipe should not be used. When exposed
to the temperatures reached by smoke and exhaust
gases, galvanized pipe may release toxic fumes.

10. Horizontal runs of chimney connector should slope upward
1/4” per foot going from the stove toward the chimney.

11. During a chimney re, the chimney connector may vibrate

violently. The connector must be securely attached to
the pipe and chimney, and individual sections must be
securely attached together.

12. This stove is not to be connected to an air distribution

10

Chimney and draft

24"

(600mm)

10'

(3 metres)

36"

(900 mm)

.

The chimney is the most important element of a successful
stove operation. The chimney 'drives' the system by
producing the draft that draws in combustion air and
exhausts smoke and gases to outdoors.

When installing a new stove or upgrading an existing one,
give as much attention to the chimney as you do to the
appliance that it serves.

A glowing red hot stove or chimney connector indicates
excessive draft. The stoves failure to get hot, or long burn
times may indicate poor draft conditions.

Good draft in a cold chimney should be between 0.01"
and 0.1" of water column. ( your dealer may be able to
check this for you.

Recommended Chimney Clearances

The chimney must:

1) extend at least 14 ft. above the collar of the stove.

2) extend at least 3 ft. above the point where it passes
through the roof.

3) be at least 2 ft. above anything within a 10 ft.
radius of the top of the pipe.

Chimney Maintanence

Chimneys serving woodburning appliances must be checked
regularly for creosote build-up.Until you are familiar with the
rate of creosote build-up in the system, check it often - every
couple of weeks.

Creosote may be in the form of dry, aky deposits clinging to

the liner of a shiny, glazed coating that resembles black paint.
Glazed creosote is the most dangerous kind and indicates
that one or a combination of the following conditions exist.

1) cold liner

2) smouldering res

3) wet wood

Glazed creosote should never exceed 1/8" (3mm) thickness.
Dry aky cresote should never exceed 1/4" (6mm) thickness

before it is removed.

Floor Protection

When installing your woodstove on a combustible oor, a
non-combustible oor protector is required under the stove to
protect the oor from hot embers that may fall when reloading.
The oor pad must be a continuous, non combustible pad
(oor tile with grouting or sheet metal pad).A oor pad should

not be placed on top of a carpet.

Pad must extend 21"(534mm) in front of the stove in Canada
and 18" (458mm) in front of stove in US.
Pad must extend 8"(203mm) to the sides and back of the

stove.
Pad must extend fully to the wall if using side and back

Pad extension must be fabricated from non-combustible ma-

terials: 1/2” (13 mm) thick minimum with thermal conductivity
factor “K” of 0.43 or lower (units of K = btu/ft/h/F/in).

To determine thickness of equivalent material required use

formula: (“K” x 0.5) / 0.43 = thickness required (“K” value can

be obtained from manufacturer of oor material).

Illustration showing minimum heights required,

depending on the locaton of chimney

Effect of Extractor Fan

It is not permissable to use an air extraction device in the
same room as this appliance, unless additional ventilation
is provided to compensate the equivalent capacity.
Anything that may cause a negative pressure can cause
gases or fumes to be pulled into the living area.

11

User Instructions

General

WARNING: HOT SURFACES, use the tool
supplied to operate this appliance. It is

recommended to use the heatproof glove

supplied when raising the dome lids to use the
hotplate.

Air for combustion within the rebox is obtained

when the appliance is being used for cooking.
The rate of burning is determined by the manually

operated spinwheel control on the ashpit door.

Any air inlet grilles must be maintained so that they are
free from blockage.

Fuelling with Wood

Woodburning

The rewood you use will make an important contribution to

successful operation. You will achieve the best performance

and overall efciency by burning rewood that has been

split, stacked and air-dried undercover from rain for at least
one year. Burning improperly seasoned or “green” wood can
be a frustrating experience leading to poor performance,

smoky res and a build-up of creosote. Do not burn saltwater

driftwood refuse, rubber tires, etc. Use of improper fuels can

cause a re hazard and lead to a premature deterioration

of the stove components, voiding the warranty.

Burn dry wood because:

Failing to maintain your stove properly can lead to a

chimney re. Chimney res occur when combustible

deposits on the inner walls of the chimney ignite. These
combustible deposits, called “creosote”, are a natural

byproduct of wood burning. A re hazard exists if 1/4” of

creosote (or more) coats the inner walls of the chimney.

Familiarise Yourself With Your Stove

Firebox door

Firebox

Secondary Air

Slide

Cleaning Door

Bottom Grate

Ashpan

Flue Pipe

Dome Lids

• it gives up to 25% higher efciency;

• it produces less creosote;

• it ignites faster and smokes less;

• valuable heat is lost in the re as it dries out wet

wood.

Ashpit door

Primary air intake

control

Riddling Rod

Flue Collar

Flue Chamber

Flue Chamber

Door

Damper

12

Door Operation

OVEN DOOR OPERATION -

To open the doors. Twist the handle slightly to lift up the
door catch from the locking spindle and pull the door
open. (See Figure 1)

To close the doors. Gently push the door shut until the
door catch makes contact with the locking spindle.

To open the doors. Use the utensil provided to turn door
release screw 1/4 turn counterclockwise.
Screw will back off enough to open door.It is not possible

to open lower door without rst opening upper door. (See

Figure 2)

To close the doors. Close both doors tight and use utensil
to tighten both door release screws clockwise. Ensure both
doors are secured tight so that no air will be able to fuel the

re through the re doors.

Do not slam the re door shut!

FIRE DOOR OPERATION

CAUTION- THESE DOORS ARE EXTREMELY HOT
DURING OPERATION. USE THE UTENSIL PROVIDED
TO OPEN AND CLOSE THE DOORS (See Figure
Below).

Slowly open the doors to allow the stove to clear of

smoke.

Lighting the Fire

a) Check the ue pipe is free of blockage.
b) Open rebox door.

c) Open ashpit door.
d) De-ash and remove dead fuel from bottom grate
(lift off cleaning door above the bottom grate
rake fuel into ashpan replace cleaning door).
e) Remove ashpan, empty and replace.
f) Fully open ash spin wheel on ash pan door

(primary air) and ue chamber damper door.

g) Crumple 6-8 sheets of paper into loose balls
and place on grate. Lay kindling on top of paper
and light from bottom. It may help to leave

rebox door open a few seconds to establish the
re.

h) Close and lock ashpit door with spin wheel
control open.

i) Close and lock rebox door. The secondary air

slide setting is normally full open with this stove.

j) With re established, open rebox door and ll
with fuel. Push the ue chamber damper back to

the position which gives the desired burning
rate. Set the spin wheel air intake to the position

13

Refueling

The rebox should be lled to the recommended level at
the middle of the rebox door opening.
A correctly fueled re will last a minimum of 2 hours

burning wood when maintaining the maximum rated
output of the stove with intermittent cooking periods
included. Once refueling has been completed, close the

rebox door immediately and open only for refueling

charges.

Restriction Plates

Your unit comes supplied with three rectangular air
restriction plates on the bottomgrate. These should
always be in place during operation to control the

amount of air into the rebox. They should be removed

to clean the bottomgrate and to use the riddling rod on
the left hand side of the unit but must be replaced after
cleaning.

De-Ashing

NOTE: Should the bottomgrate de-ashing fail to
clear an accumulation of ash and debris, it may be

removed as described in the section on removal of

melted ash.

Open the ashpit door to give access to the ashpan which
must be emptied regularly (See Fig. 9).
In winter, this may be as much as three times daily
depending on weather severity.

NOTE: Do not allow ash to accumulate in the ash
pan until it touches the underside of the bottom
grate bars or they will quickly burn out.

Ensure the ashpan is in place otherwise the ashpit
door may not close and lock completely.

Cleaning of Bottom Grate

Due to an accumulation of ash and other material, it may

not be possible to pass through the grate. Allow the re

to burn out and then open the ashpit door. Lift off the
cleaning door (See Fig. 10) and insert a hooked poker to
draw out any offending accumulation. Replace cleaning
door after use.
The amount of accumlated debris is dependent on the
heating load and should be checked weekly for any
build-up. Excessive build-up will lead to a fall in heating
output and reduction in life of the bottomgrate.

Use of the Hot Plate

The best results can be obtained by using machined
base cookware. The hottest part of the hot plate is

immediately above the re, the other end being for

simmering.

The circular plug in the hotplate (near the ue chamber
end) is for ue cleaning and must not be removed for

cooking.
Keep the hotplate clean with a wire brush.
Continuous use of the oven with the hotplate covers
down may result in discolouration of the hotplate and the
chrome covers.
NOTE: To obtain optimum hotplate performance for fast

boiling or hotplate cooking, fuel the rebox to the bottom
edge of the rebox opening to a horizontal level.

WARNING: The stove top plate surface around the
hotplate will become hot under use and care must be
observed. Please refer to the installation instructions on
page 7 regarding minimum clearances to combustible
surfaces and materials.

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Break-In Fire

SMOKE/SMELL EMITTED DURING INITIAL USAGE
Some parts of the stove have been coated with a light
covering of protective oil. During initial operation of the
stove, this may cause smoke/smell to be emitted and is
normal and not a fault with the appliance, it is therefore
advisable to open doors and or windows to allow for
ventilation.
Lift the insulating lids to prevent staining the linings.

The rebox of your stove is made of superior materials­cast iron and rebrick lining. Both materials can be

broken by a sharp blow or thermal shock. A little extra

care should be taken during the rst six break in res.

During this period, it is important to let the cast iron and

rebrick slowly dry out and avoid thermal shock caused
by strong, hot res.

Direction of Flueway in Stove

Flue Chamber Damper

The adjustable ue chamber damper is for chimney draft.

The more it is closed, the easier it is to control the heat.

The line markings on the ue chamber enable you to

repeat the best settings to suit your chimney, from No. 1
in a closed position to No. 6 fully open.
Open the damper fully before refueling. Reset the damper
to the position that has been found by experience to give
the best results with your chimney.
Do not try to obtain a fast increase in temperature by

opening the ue chamber damper to it's fullest extent.

This results in most of the heat being wasted up the
chimney.

The ue chamber box has a removeable door on the front
for cleaning access to the ueway. The stove is not to be

operated with this door removed. This could result in a
dangerous backdraft condition.

Chimney Sweeping

Sweep annually and inspect soot box at 3 monthly
intervals and remove any deposits. Stove must not be in

use and not had a re for at least 16 hours.

NOTE: Sweeps brushes must be of the type with wire
centres and guide wheels.

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Flueway Cleaning

WARNING: HOT SURFACES, use the tool supplied to
operate this appliance. It is recommended to use the
heatproof glove supplied when raising the dome lids to
use the hotplate.
Following a prolonged shutdown of the appliance,

perhaps after the summer break, ensure the ueway is

free from obstruction prior to re-lighting.

Prolonged soot formation may result in ueways

becoming blocked and could give rise to the release of
carbon monoxide, a poisonous gas into the room.

Failure to ensure clean ueways, ue pipes and bends

may lead to emission of dangerous gases and an inferior
performance from your appliance.

Stove Flueway - Allow the re to burn out, open the
ue chamber damper to its maximum and remove the
ue chamber door by lifting up on an angle.
Brush the soot or y ash from the ue pipe allowing it to

fall onto the top of the oven. Fig. 11.
Remove the hotplate plug and rake the deposits forward,

pushing them into the rebox. Figs. 12 & 13

Cleaning

Surface blemishes caused by spillage on the gloss
enamel are easier to remove when the stove is cool, and
a damp cloth is usually all that is necessary.
This should not be done while the stove is hot.

Do not use abrasive pads, oven cleaner, or cleaners

containing citric acid on porcelain surfaces.

IMPORTANT NOTE: Porcelain enamel is glass. Clean
porcelain surfaces with glass cleaner or polish and a soft
cloth. These cleaners are unsuitable for use on chrome
and stainless steel including the hand-rails and their
brackets.
The insulating covers should be cleaned regularly with a
NON-ABRASIVE mild detergent, applied with a soft
(coarse free) cloth and lightly polished up afterwards with
a soft (coarse free) duster or tissue to bring it back to its
original lustre.

To Replace Bottom Grate

NOTE: The stove is designed and intended to be
under continuous ring but if it is not in use ashpit
and ue chamber doors should be left open to
ensure free passage of air through the stove and
avoid condensation problems.

Bars

Allow re to burn out rst then open the ashpit door and

lift off the cleaning door. Remove dead fuel with hooked
poker into ashpan and then lift up each individual bar,
pulling forward to remove.

NOTE: There are two types of bars assembled and
the replacement bars should be checked against
'Replaced' bar before replacement.

Firebrick Replacement

Damaged rebricks should be replaced as soon as

possible but it may be temporarily repaired with stove

cement. The rebricks tted to the Heartland Artisan are
of rst quality manufacture, and providing the stove has

been installed and used correctly will have a reasonable
life. They are, however, expendable items and in time will
require renewal.

Replacement bricks either in sets or singular can be
obtained from your Heartland distributor. Always quote the
serial number.

The serial number, which will be found xed to the

appliance, should be quoted if any question arises in
connection with the Heartland Artisan stove.

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Servicing

Always use a qualied service/heating engineer when

servicing is required. Use only authorised replacement

parts. Do not make unauthorised modications.

Fume Emission Warning

Properly installed and operated, this stove will not emit
fumes.
Occasional fumes from de-ashing and re-fuelling
may occur but persistent fume emission must not be
tolerated.
If fume emission does persist, then the following
immediate action should be taken:­a) Open doors and windows to ventilate room.

b) Let the re out or remove lit fuel from cooker.
c) Check for ue or chimney blockage, and clean if

required.

d) Do not attempt to relight re until cause of fume has
been identied, and if necessary, seek professional

advice.

Part Number Description No. Req’d

1/16182 T Bottomgrate bars top 6
1/16182 B Bottomgrate bars bottom 5

3/16272 Ovensiderebricks  2
4/16273 Fireboxsidetoprebricks 1
3/16271 Frontrebricks  1
3/18172 GrateBafe 3

PleasecontactyourHeartlanddealerforinformation.

Fresh Air Kit

A fresh air kit enables you to use outside air, instead

of room air to fuel the re. Using an outside source for

combustion air has its advantages. If your home is tight

and well insulated, the re in the stove may be “starved”
of combustible air, it will be difcult maintaining a re, and

you may have back drafting problems.

During the heating season, cold air, (which is more dense

than warm air), will cause the re to burn a little hotter,

resulting in more BTU’s from your wood, and less creosote
build-up.Please contact an authorized Heartland dealer
to purchase this option.

Understanding Combustion

Water: Up to half the weight of
freshly cut logs is water. After
proper seasoning only about 20%
of the weight is water. As the wood

is heated in the rebox, this water

boils off, consuming heat energy in
the wood, the more heat energy is
consumed. That is why wet wood
hisses and sizzles while dry wood
ignites and burns easily.

Smoke (or ame): As the wood

heats up above the boiling point
of water, it starts to smoke. The
hydrocarbon gases and tars that
make up the smoke are combustible
if the temperature is high enough and
oxygen is present. When the smoke

burns, it makes the bright ames that
are characteristic of a wood re. If the

smoke does not burn, it will condense
in the chimney forming creosote or
exit the chimney as air pollution.

Charcoal: As the re progresses and

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most of the gases have vaporized,
charcoal remains. Charcoal is
almost 100% carbon and burns with

very little ame or smoke. Charcoal

is a good fuel that burns easily and
cleanly when enough oxygen is
present. Of the total energy content
of the wood you burn, about half is
in the form of smoke, and half is
charcoal.

Overring — Caution!

Overring of your woodburning appliance represents a serious re hazard.

Overring can also warp your stove, break welds, permanently discolour the
enamel and cause premature burnout of your stove. Repeated overrings will
void the warranty of this appliance.

To prevent overring:

1. If the air intake has little effect on dampering the re, excessive chimney draft is

the probable cause (especially on chimneys in excess of 20’). Normal chimney

draft is approximately 0.05" W.C. NOTE: Open damper before opening door

to prevent smoking.

2. Install a magnetic thermometer on the top of your stove near the ue collar or

a probe-type thermometer in the smoke pipe.

To prevent creosote buildup in the pipes, the stove should be run between

800°F and 900°F for 30-45 minutes each burning day.

3. Except for the initial period after lighting (5-10 minutes), do not operate your
stove with the door open.

4. Ensure the ash pan door is tightly closed during operation. An open ash pan door

will allow excess draft through the rebox, causing overring. When emptying

ashes, clean thoroughly behind the ash pan to allow complete closure.

5. Clean your chimney regularly to remove creosote buildup. A chimney re is a
re hazard and will overre your stove. See page 20, "What to do if you have

a chimney re"

6. During operation, if any parts of the stove or pipe begin to glow the stove is

overred. Do not add fuel. Close all doors, dampers and draft controls completely
until glowing is eliminated and safe temperatures are restored. If overring

conditions persist on subsequent burnings, contact your dealer for remedial
action.

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Chimneys and Draft

Trouble Shooting

The performance of your woodburning system depends
more on the chimney than on any other single component.
The chimney ‘drives’ the system by producing the draft that
draws in combustion air and exhausts smoke and gases
to outdoors. Give as much attention to the chimney as you
do to the appliance that it serves.

How Chimneys Work

It is well known that hot air rises. This principle is at work
inside chimneys and is the key to understanding how
chimneys function.

The hot exhaust gases from the appliance are lighter than
the outside air. This buoyancy causes the gases to rise
in the chimney. As they rise, a slight negative pressure is
created inside the appliance. Air rushes into the appliance
through any available openings to balance this negative
pressure.

The force caused by the rising gases is called draft. Draft is
created by the difference in temperature between the gases
in the chimney and the outside air. Greater temperature
differences produce stronger draft.

Factors That Effect Draft

There are several factors that interfere with draft and most
woodburning systems have one or more of these features. It
is usually a combination of conditions that make a chimney
fail to function properly.

Here are the main factors that inuence draft:

replace inserts vented through replace chimneys tend to

perform poorly. Ideally, the liner should have the same internal

area as the ue collar of the appliance.

Chimney Height

Taller chimneys tend to produce stronger draft. We recommend

that the top of the chimney should be at least 36" (900 mm)

higher than the highest point at which it contacts the roof and

24" (600 mm) higher than any rooine or obstacle within a
horizontal distance of ten feet (three metres). These gures

produce the minimum allowable chimney height. Chimneys
higher than this are often needed for performance reasons.

A chimney serving a cookstove located on the main oor of

a single-storey house or cottage may not be tall enough to
perform well, even though the minimum heights in the building
code have been followed. A good rule of thumb to use states
that the top of the chimney should be at least 16 feet (4.9

metres) higher than the oor on which the cookstove sits.

Negative Pressure in the House

The draft produced by chimneys is a weak force that can be

inuenced by pressures inside the house. A woodburning

cookstove acts as an exhaust ventilator by removing air for
combustion from the house. A typical house may have several

other exhausts, clothes dryer, gas or oil furnace, replace,

or central vacuum system. When one or more of these other
exhaust ventilators is running, it may compete for the same air
that the woodburning appliance needs for combustion. This

competition for air supply can make a re slow to kindle or

cause a stove to smoke when its door is opened. Chimneys
are often blamed for this type of performance.

Cold Chimney Liner

An uninsulated chimney that runs up the outside of a house
and is exposed on three sides is chilled by outside cold.

This means that the ue gases give up their heat rapidly to

the liner. As they cool, they lose their buoyancy and draft
is reduced. Insulation between the liner and the chimney
shell can help to reduce the heat loss, but a chimney that
is enclosed within the house is preferable.

Large Liner

Chimney liners that are much larger than the ue collar
of the appliance allow ue gases to move too slowly. This

slow movement gives the gases more time to cool and lose
their buoyancy. Oversized liners are the reason that many

Stack Effect in houses

In winter, the air in houses is much warmer and, therefore, more
buoyant than the outside air. The warm air in the house tends
to rise, creating slightly negative pressure in the basement
and slightly positive pressure at higher levels. This negative
pressure in the basement can compete with chimney draft
to a stove or furnace located there.

CHECKING AN EXISTING CHIMNEY

Before an existing chimney is used to vent your new
cookstove, a thorough inspection should be done to determine
its suitability. The inspection should be performed by an
experienced professional because of the many factors that
must be considered. A reputable chimney sweep or retailer

19

can give you good advice on the suitability of an existing
chimney.

Masonry chimneys should be checked for deterioration
including damaged bricks, crumbling and missing mortar,
cracks in the drip cap at the top of the chimney, and loose

ashings at the roof line. The liner should be checked for
cracks and mis-alignment. It must be at least 6" in size.

An existing factory-built metal chimney needs a careful
inspection. Your new cookstove should be connected only
to factory-built chimneys approved to ULC Standard S629
in Canada and UL 103HT in the U.S. Possible problems
with an older metal chimney can include a warped or buckled

liner caused by the heat of a chimney re, corrosion of the
outer shell, a loose ashing, and a lack of proper support.

Any discolouration of the metal shell near a joint indicates
that the insulation has settled. A damaged metal chimney
should be replaced with a new approved chimney which will
be safer and will perform better.

Safety Practices

What To Do If You Have a Chimney Fire

1) Close all the combustion air dampers on the appliance.

2) Call the re department immediately.

3) Be prepared to get everyone out of the house in case the

re spreads

4) Go outside and check to see that hot ashes do not ignite
shingles.

5) Watch anything near the chimney that could catch re and

burn.

6) After the re has run its course and the chimney has cooled,

have the chimney thoroughly inspected to determine
if it sustained any damage.

7) Resolve to inspect and clean the chimney more often to

prevent another chimney re.

20

Add on kits that are available for the Heartland Artisan:

Fresh Air Kit

If your home is tight and well insulated, the stove may be “starved” for combustible

air, then this kit is what you need!

Artisan Fresh Air Kit- #RN0001

If you have any questions or you need replacement parts, contact your dealer or call
us direct at 519-650-5775. Our ofce hours are from 8:30 a.m. to 5:00 p.m. est

Classic Dual Fuel 48" Model 5210

For our complete line of kitchen appliances, visit our website at www.heartlandapp.

com or phone [phone] and ask to speak to a sales representative.

For pricing please call your dealer, or call Heartland Appliances [phone]

or Fax [phone]

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