Heartland HLPDW-SS User Manual

HEARTLAND

APPLIANCES

Dishwasher

User and Installation Instructions

For questions about features, operation/performance, parts, accessories or service, call: 1-877-650-5775 or visit our website at

www.heartlandappliances.com

Lave-vaisselle

Instruction pour untilisateur et d’installation

Au Canada, pour assistance, installation ou service, composez le 1-877-650-5775 ou visitez notre site web à

www.heartlandappliances.com

Table of Contents/ Table des matières

ASSISTANCE OR SERVICE..........................................3

DISHWASHER SAFETY................................................3

DISHWASHER USE......................................................5

WASHING SPECIAL ITEMS........................................9

DISHWASHER CARE...................................................10

TROUBLESHOOTING.....................................11

QUICK STEPS...............................................................13

DISHWASHER USE.....................................................13

CYCLE OPTIONS & DESCRIPTIONS.....................15

DISHWASHER FEATURES........................................17

INSTALLATION INSTRUCTIONS...........................20

INSTALLATION REQUIREMENTS...........................20

TOOLS & PARTS........................................................20

LOCATION REQUIREMENTS ..................................20

DRAIN REQUIREMENTS..........................................22

WATER SUPPLY REQUIREMENTS...........................22

ELECTRICAL REQUIREMENTS...............................22

PREPARE CABINET OPENING USING EXISTING

UTILITY HOOKUPS...................................................23

PREPARE CABINET OPENING WHERE THERE

ARE NO EXISTING UTILITY HOOKUPS.........24

INSTALL MOISTURE BARRIER................................26

PREPARE DISHWASHER...........................................27

MAKE ELECTRICAL CONNECTION...................29

CONNECT TO WATER SUPPLY..........................30

CONNECT TO DRAIN...........................................30

SECURE DISHWASHER IN CABINET OPENING...31

WARRANTY....................................................33

ASSISTANCE OU SERVICE......................................34

SÉCURITÉ DU LAVE-VAISSELLE.............................34

UTILISATION DU LAVE-VAISSELLE........................36

LAVAGE D’ARTICLES SPÉCIAUX............................40

ENTRETIEN DU LAVE-VAISSELLE..........................41

DÉPANNAGE...................................................42

ÉTAPES RAPIDES........................................................44

UTILISATION DU LAVE-VAISSELLE........................44

DESCRIPTION DES PROGRAMME ET DES

OPTIONS...................................................46

CARACTÉRICTIQUES DU LAVE-VAISSELLE........48

INSTRUCTIONS D’INSTALLATION.......................51

EXIGENCES D’INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

OUTILLAGE ET PIÈCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

EMPLACEMENT D’INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 51

SPÉCIFICATIONS DE LA CANALISATION

D’ÉVACUATION..........................................52

SPÉCIFICATIONS DE L’ALIMENTATION EN EAU..53

SPÉCIFICATIONS ÉLECTRIQUES . . . . . . . . . . . . . . . . . . . . . . . 53

PRÉPARATION DES OUVERTURES DANS LES PLACARDS – UTILISATION DES MODES DE RACCORDEMENT EXISTANTS POUR

CANALISATIONS ET CÂBLAGE..............................53

PRÉPARATION DE L’EMPLACEMENT D’INSTALLATION ENTRE LES PLACARDS LORSQUE LES CANALISATIONS ET CÂBLES

N’ONT PAS ÉTÉ INSTALLÉS.................................55

INSTALLATION DE LA BARRIÈRE CONTRE

L’HUMIDITÉ.....................................57

PRÉPARATION DU LAVE-VAISSELLE....................57

RACCORDEMENT ÉLECTRIQUE . . . . . . . . . . . . . . . . . . . . . . . . 60

RACCORDEMENT À LA CANALISATION

D’EAU......................................................61

RACCORDEMENT À LA CANALISATION

D’ÉVACUATION........................................61

IMMOBILISATION DU LAVE-VAISSELLE DANS

L’ESPACE D’INSTALLATION....................................61

GARANTIE.......................................................64

Assistance or Service

If you need assistance or service, first see the “Troubleshooting” section. Additional help is available by calling our Service Desk at 1-877-650-5775 or write:

1050 Fountain Street N.

Cambridge, Ontario

Canada N3H 4R7

Information may also be obtained by visiting our website at

www.heartlandappliances.com

Please include a daytime phone number in your correspondence. Keep this book and your sales slip together for future eference. You must provide proof of purchase or installation date for inwarranty service. Write down the following information about your appliance to help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label, located under the washer lid. Dealer name________________________________________ Serial number_______________________________________ Address____________________________________________ Phone number_______________________________________ Model number_______________________________________ Purchase date________________________________________

Dishwasher Safety

Your safety and the safety of others are very important

We have provided many saftey messages in this manual and on your appliance. Always read and follow saftey messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

You can be killed or seriously injured if you don’t immediately follow instructions.

You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Important Safety Instructions

Tip Over Hazard

Do not use dishwasher until completely installed.

Do not push down on open door.

Doing so can result in serious injury or cuts.

Electrical Shock Hazard

Electrically ground dishwasher.

Connect ground wire to green ground connector in terminal box.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

WARNING: When using the dishwasher, follow basic precautions, including the following:

Read all instructions before using the dishwasher.• Use the dishwasher only for its intended function.• Use only detergents or rinse agents recommended for use in a • dishwasher, and keep them out of the reach of children. When located items to be washed:•

1) Locate sharp items so that they are not likely to damage the door seal; and

2) Load sharp knives with the handles up to reduce the

risk of cut-type injuries. Do not wash plastic items unless they are marked “dishwasher • safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations. Do not touch the heating element during or immediately after • use. Do not operate the dishwasher unless all enclosure panels are • properly in place. Do not tamper with controls.•

Before Using Your Dishwasher

Do not abuse, sit on, or stand on the door, lid, or dish racks • of the dishwasher.

To reduce the risk of injury, do not allow children to play in or • on the dishwasher. Under certain conditions, hydrogen gas may be produced in • a hot water system that has not been used for two week or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable do not smoke or use an open flame during this time. Remove the door or lid to the washing compartment when • removing an old dishwasher from service or discarding it.

SAVE THESE INSTRUCTIONS

Install where dishwasher is protected from the elements. Protect • against freezing to avoid possible rupture of fill valve. Such ruptures are not covered by the warranty. See “Storing” in the “Dishwasher Care” section for winter storage information. Install and level dishwasher on a floor that will hold the weight, • and in an area suitable for its size and use.

Remove all shipping plugs from hoses and connectors (such as • the cap on the drain outlet) before installing. See Installation Instructions for complete information.

Grounding Instructions

For a grounded, cord-connected dishwasher: The dishwasher • must be grounded. In the event of a malfuction or breakdown, grounding will reduce the the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is is installed and grounded in accordance with all local codes and ordinances.

Dishwasher Use

Loading Suggestions

Remove leftover food, bones, toothpicks and other hard items • from the dishes. To conserve water, energy and save time, it is not necessary to rinse dishes before putting them into the dishwasher. The wash system removes food particles from the water. The system contains a chopping device which will reduce the size of food items.

Warning: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For a permanently connected dishwasher: The dishwasher must • be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and and connected to the equipmentgrounding terminal or lead the dishwasher.

SAVE THESE INSTRUCTIONS

NOTE: If hard items such as fruit seeds, nuts, and eggshells enter the wash module, you might hear chopping, grinding, crunching, or buzzing sounds. These sounds are normal when hard items enter the module. Do not let metallic items (such as pot handle screws) get into the wash module. Damage can occur.

It is important for the water spray to reach all soiled surfaces.•

Load dishes so they are not stacked or overlapping if possible. • For best drying, water must be able to drain from all surfaces.

Load heavy pots and pans gently. Heavy items can dent the • stainless steel interior of the door if they are dropped or bumped.

Make sure pot lids and handles, pizza pans, cookie sheets, etc., • do not interfere with the spray arm rotation.

Conserve water, energy and save time by running a rinse cycle • if you do not plan to wash dishes soon. Foods such as eggs, rice, pasta, spinach, and cooked cereals may be hard to remove if

they are left to dry over a period of time.

Quiet operating tips

To avoid thumping/clattering noises during operation:

Make sure lightweight load items are secured in the racks.•

Make sure pot lids and handles, pizza pans, cookie sheets, etc., • do not touch interior walls or interfere with the rotation of the spray arm.

Load dishes so they do not touch one another.•

Detergent Dispenser

MAIN WASH

PREWASH

Soft Water

Hard Water

Soft Water

Hard Water

MAIN WASH

PREWASH

Soft Water

Hard Water

Soft Water

Hard Water

The detergent dispenser has two sections. The smaller Pre-Wash section empties detergent into the dishwasher when you close the door. The larger Main Wash section automatically empties detergent into the dishwasher during the wash. (See “Cycle Options” section)

Filling the dispenser

If the dispenser cover is closed, open the cover by moving the 1. cover latch to the right.

A.Cover latch

B.Main Wash section

C.Pre-Wash section Use automatic dishwashing detergent only. Other detergents • can produce excessive suds that can overflow out of the dishwasher and reduce washing performance. Add detergent just before starting cycle.• Store tightly closed detergent in a cool, dry place. Fresh • automatic dishwasher detergent results in better cleaning.

NOTE: Do not use detergent with a rinse cycle.

Add the correct amount of detergent to the Main Wash section 2. of the dispenser according to the chart below. If you are using a tablet detergent, it must be placed in the Main Wash section. (See “How much detergent to use.”) Add the correct amount of detergent to the Pre-Wash section of 3. the dispenser, if needed, according to the chart below.

Close the dispenser cover. It is normal for the cover to open partially when dispensing detergent. NOTE: See the “Cycle Options” section for which section to fill depending on the cycle selected.

How much detergent to use

The amount of detergent to use depends on the soil level of • your dishes, hardness of your water, and the type of detergent. If you use too little, dishes will not be clean. If you use too much in soft water, glassware will etch.

Water hardness can change over a period of time. If you do not •

know your water hardness, call us or your designated service

center and ask for a free water hardness test strip, Part Number

4171690. For more information, see “Assistance or Service.”

Detergent Dispenser fill recommendations per dish load, soil level and water hardness. Water Hardness Light Soil or Prerinsed Normal - Heavy Soil

Main Wash section Pre-Wash section Main Wash section Pre-Wash section

Soft (0-2 grains per U.S. gallon)

Medium (2-6 grains per U.S.

4 tsp (20mL) Fill to Soft Water line

6 tsp (30mL) Fill above the Soft Water line

Empty 6 tsp (30mL)

Fill above the Soft Water line

2 tsp (10mL) Fill to Soft Water line

6 tsp (30mL) Fill above the Soft Water line

gallon) Hard

(7 grains per U.S. gallon

8 tsp (40mL) Fill to Hard Water line

4 tsp (20mL) Fill to Hard Water line

9 tsp (45mL) Fill cup completely

and above)

2 tsp (10mL) Fill to Soft Water Line

4 tsp (20mL) Fill to Hard Water line

7 tsp (35mL) Fill cup completely

NOTE: Fill amounts shown are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Tablet detergents should be placed in the main wash section of the detergent dispenser with the cover closed. Follow instructions on the package when using liquid dishwasher detergent, concentrated powdered detergent or tablet detergent.

Rinse Aid Dispenser

USE RINSE AID FOR BETTER DRYING

Lock

Open

Full

Add

Full

Add

Lock

Open

IMPORTANT: Your dishwasher is designed to use a liquid rinse aid. The use of rinse aids greatly improves drying by allowing water to drain from the dishes after the final rinse. They also prevent water from forming droplets that can dry as spots or streaks. Do not use a solid or bar-type rinse aid.

To adjust the setting

Remove the dispenser knob.1.

Turn the arrow adjuster inside the dispenser to the desired 2.

setting by either using your fingers or inserting a flat-blade

screwdriver into the center of the arrow and turning.

Replace the dispenser knob.3.

Filling the dispenser

The rinse aid dispenser holds 5 oz (150 mL) of rinse aid. Under normal conditions, this will last for about 1 to 3 months.

Make sure the dishwasher door is fully open.1. Turn the dispenser knob to “Open” and lift it out. 2.

A.Dispenser knob B.Indicator C.Indicator window Pour rinse aid into the opening until the indicator points to 3. “Full.” Take care not to overfill. (When the rinse aid indicator drops to the “Add” level, add more rinse aid.)

Performance Tips

Hot water dissolves and activates the dishwashing detergent. Hot water also dissolves grease on dishes and helps glasses dry spot-free. Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Loads may not wash as well if the water temperature is too low. Water that is too hot can make some soils harder to remove and cause certain detergent ingredients not to function. If your water heater is located far from the dishwasher, it may be necessary to run the hot water at the faucet closest to the dishwasher to minimize the amount of cold water in the water line.

To check water temperature

Run hot water at the faucet closest to your dishwasher for at 1.

least 1 minute.

Place a candy or meat thermometer in a glass measuring cup.2.

Clean up any spilled rinse aid with a damp cloth.4. Place the knob back into the opening and turn to the “Lock” 5. position.

Rinse aid setting

The amount of rinse aid released into the final rinse can be adjusted. For most water conditions, the factory setting of 2 will give good results. If you have hard water or notice rings or calcium spots on your glasses or dishes, try a higher setting.

Check the temperature on the thermometer as the water is 3.

running into the cup.

Additional efficiency tips

To save water and energy and time, do not rinse dishes before •

putting them into the dishwasher.

Choose the cycle that describes the most difficult soil in your •

dish load.

Do not worry about mixed loads. Any item that is dishwasher •

safe can be washed using any cycle.

Use a delay feature to run your dishwasher during off-peak •

hours. Local utilities recommend avoiding heavy usage of

energy at certain times of day.

During the summer, run your dishwasher at night. This reduces •

daytime heat buildup in the kitchen.

Use the heated dry option for best drying performance. Always •

use rinse aid.

Use cycles or options that add extra heat to the wash or rinse •

portion of the cycle for better performance.

Run your dishwasher with full loads. Run a rinse cycle after •

meals until the dishwasher is full.

If your home is equipped with a water softener, you may want •

to avoid starting the dishwasher during the regeneration of the

softener, since this may contribute to poor wash performance.

Wash System

The five-level wash system provides excellent cleaning results. Four levels of filtration and a soil collector system filter the wash water and prevent food particles from redepositing on the clean dishes.

The wash water continuously flows through the Ultra-Fine • filter, trapping food particles. Two water jets, located under the spray arm, remove the food • particles from the Ultra-Fine filter. A coarse strainer prevents bones, pits, and other large objects •

from entering the pump system. NOTE: Periodically check the coarse strainer and remove any objects on the strainer.

Sensor System

This dishwasher is equipped with an optical sensor wash that detects water temperature, soil and detergent amount. Wash cycles are adjusted based on what is sensed. The dishwasher “senses” wash water quality during a series of pauses in the wash cycle. The sensor monitors water temperature and the amount of soil and detergent appearing in the wash water. It automatically adjusts the wash cycle for the best wash. Lightly soiled dishes will use less water and energy. Heavily soiled dishes will get more water, increased temperature and wash time. This dishwasher will automatically adjust the sensor approximately once a year to your water quality.

IMPORTANT: The very first wash cycle after installation in your home will be adjusted to include an additional 2 rinses. This cycle must not be interrupted for proper sensor adjustment. If this adjustment cycle is canceled or stopped before the Clean light comes on at the end of the cycle, the next wash cycle will repeat this sensor adjustment.

Drying System

NOTE: Your dishwasher has one of the vent systems shown below.

Located on the front left side of the door

During drying, you can see steam escaping through the vent at the upper left corner of the door. This is normal as the heat dries your dishes.

IMPORTANT: The vapor is hot. Do not touch the vent during drying.

Located on the top left side of the door

The active vent reduces the filling and washing sounds from your dishwasher. The vent closes, after the cycle starts, to lock in sound. After the cycle finishes and the dishes cool for several hours, the vent opens. This prevents any water vapor from collecting on the countertop. Between cycles, the vent stays open for airflow, reducing the buildup of odors.

NOTE: There is a slight noise when the vent closes or opens. This is normal.

Sound System

The sound insulation system helps to maintain a quiet home environment during dishwasher operation. NOTE: If you do not load dishes properly, the quiet operation of your dishwasher could be affected. (See “Loading” in the Consumer Reference Guide.)

Overfill Protection Float

The overfill protection float (in the front right corner of the dishwasher tub) keeps the dishwasher from overfilling. It must be in place for the dishwasher to operate.

Check under the float for objects that may keep the protector from moving up or down.

Washing Special Items

If you have doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.

Material Dishwasher Safe?/Comments Material Dishwasher Safe?/Comments

Aluminum Yes

High water temperature and detergents can affect finish of anodized aluminum.

Disposable Aluminum

Bottles and Cans No

Cast Iron No

China/Stoneware Yes

Crystal Yes

Gold No

Glass Yes

No Do not wash throwaway aluminum pans in the dishwasher. These might shift during washing and transfer black marks to dishes and other items.

Wash bottles and cans by hand. Labels attached with glue can loosen and clog the spray arms or pump and reduce washing performance.

Seasoning will be removed, and iron will rust.

Always check manufacturer’s recommendations before washing. Antique, hand-painted, or over-the-glaze patterns may fade. Gold leaf can discolor or fade.

Always check manufacturer’s recommendations before ashing. Some types of leaded crystal can etch with repeated washing.

Gold-colored flatware will discolor.

Milk glass yellows with repeated dishwasher washing.

Pewter, Brass, Bronze

Disposable Plastics

Plastics Yes

Stainless Steel Yes

Sterling Silver or Silver Plate

Tin No

Wooden Ware No

Hollow-Handle Knives

No High water temperatures and detergent can discolor or pit the finish.

No Cannot withstand high water temperatures and detergents.

Always check manufacturer’s recommendations before washing. Plastics vary in their capacity to withstand high temperatures and detergents. Load plastics in top rack only.

Run a rinse cycle if not washing immediately. Prolonged contact with food containing salt, vinegar, milk products, or fruit juice can damage finish.

Yes Run a rinse cycle if not washing immediately. Prolonged contact with food containing salt, acid, or sulfide (eggs, mayonnaise, and seafood) can damage finish.

Can rust.

Wash by hand. Always check manufacturer’s instructions before washing. Untreated wood can warp, crack, or lose its finish.

No Handles of some knives are attached to the blade with adhesives which can loosen if washed in the dishwasher.

Dishwasher Care

Cleaning

Cleaning the exterior

In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is all that is necessary to keep the outside of your dishwasher looking nice and clean. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended. Nickel must be cleaned with warm soapy water and a micro cloth. If any acidbased food or liquid, such as lemon juice or tomato juice, is spilled on the dishwasher, wipe it at once to prevent staining.

Cleaning the interior

Hard water minerals can cause a white film to build up on the inside surfaces, especially just beneath the door area.

Do not clean the dishwasher interior until it has cooled. Wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing.

To clean interior

Make a paste with powdered dishwasher detergent on a damp sponge and clean.

Use liquid automatic dishwasher detergent and clean with a damp sponge.

See the vinegar rinse procedure in “Spotting and filming on dishes” in “Troubleshooting.”

NOTE: Run a Normal cycle with detergent after cleaning the interior.

If a drain is clogged, the drain air gap protects your dishwasher from water backing up into it.

The drain air gap is usually located on top of the sink or countertop near the dishwasher. To order a drain air gap, call your local dealer; or call us or your designated service center and ask for Part Number

300096. For more information, see “Assistance or Service.”

NOTE: The drain air gap is an external plumbing device that is not part of your dishwasher. The warranty provided with your dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap.

To clean the drain air gap

Clean the drain air gap periodically to ensure proper drainage of your dishwasher. Follow the cleaning instructions provided by the manufacturer. With most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil buildup. Clean if necessary.

Storing

Storing for the summer

Protect your dishwasher during the summer months by turning off the water supply and power supply to the dishwasher.

Winterizing your dishwasher

Protect your dishwasher and home against water damage due to freezing water lines. If your dishwasher is left in a seasonal dwelling or could be exposed to near freezing temperatures, have your dishwasher winterized by authorized service personnel.

Drain Air Gap

Check the drain air gap anytime your dishwasher isn’t draining well.

Some state or local plumbing codes require the addition of a drain air gap between a built-in dishwasher and the home drain system.

Troubleshooting

First try the solutions suggested here and possibly avoid the cost of a service call...

Dishwasher is not operating properly

Dishwasher does not run or stops during a cycle•

Is the door closed tightly and latched?

Is the right cycle selected? Refer to the “Cycle Selections” in the Consumer Reference Guide.

Condensation on the kitchen counter•

Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.

Dishes are not completely clean

Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.

Is the water shutoff valve (if installed) turned on?

It is normal for certain cycles to repeatedly pause for several seconds during the main wash.

Clean light is flashing•

The dishwasher has malfunctioned. Call for service to check heater circuit.

Dishwasher will not fill•

Is the overfill protection float able to move up and down freely? Press down to release.

Dishwasher seems to run too long•

Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Refer to the “Performance Tips” section.

A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.

Water remains in the dishwasher•

Is the cycle complete?

Detergent remains in the covered section of the dispenser•

Is the cycle complete?

Is the detergent lump-free? Replace detergent if necessary.

White residue on the front of the access panel•

Was too much detergent used? Refer to the “Detergent Dispenser” section.

Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.

Odor in the dishwasher•

Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.

Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Spotting and filming on dishes” later in this Troubleshooting guide.

• Food soil left on the dishes

Is the dishwasher loaded correctly? Refer to the “Loading” section in the Consumer Reference Guide.

Did you choose the cycle that describes the most difficult soil in your dishwasher? If you have some items with heavier soils, use a heavier cycle.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Performance Tips” section.

Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Do not use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and cans?

Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.

Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only.

Spots and stains on dishes

Spotting and filming on dishes•

Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled. Always use a high-temp option. If your water hardness is 13 grains or above, it is strongly recommended that you install a home water softener. If you do not wish to drink softened water, have the softener installed onto your hot water supply.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Performance Tips” section.

Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Do not use less than 1 tb (15 g) per load.

Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

NOTE: To remove spots and film from dishes, try a white vinegar rinse. This procedure is intended for occasional use only. Vinegar is an acid, and using it too often could damage your dishwasher.

1. Wash and rinse dishes. Use an air-dry or an energy saving dry option. Remove all silverware or metal items.

2. Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack.

3. Run the dishwasher through a complete washing cycle using an air-dry or an energy saving dry option. Do not use detergent. Vinegar will mix with the wash water.

Silica film or etching (silica film is a milky, rainbow-colored •

deposit; etching is a cloudy film)

Sometimes there is a water/chemical reaction with certain types of glassware. This is usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, overloading the dishwasher, and the heat of drying. It might not be possible to prevent the problem, except by hand washing.

To slow this process use a minimum amount of detergent but not less than 1 tb (15 g) per load. Use a liquid rinse aid and underload the dishwasher to allow thorough rinsing. Silica film and etching are permanent and cannot be removed. Do not use heated drying.

Dishes do not dry completely

Dishes are not dry•

Did you load your dishwasher to allow proper water drainage? Do not overload. Refer to the “Loading” section in the Consumer Reference Guide. Use a liquid rinse aid to speed drying.

Are the plastics wet? Plastics often need towel drying. Is the rinse aid dispenser empty?

Refer to the “Rinse Aid Dispenser” section.

Did you use an air-dry or energy-saving dry option? Use a heated drying option for dryer dishes.

Dishes are damaged during a cycle

Chipping of dishes•

Did you load the dishwasher properly? Load the dishes and glasses so they are stable and do not strike together from washing action. Minimize chipping by moving the rack in and out slowly.

NOTE: Antiques, feather-edged crystal, and similar types of china and glassware might be too delicate for automatic dishwashing. Wash by hand.

Noises

Grinding, grating, crunching or buzzing sounds•

A hard object has entered the wash module. When the object is ground up, the sound should stop. If the noise persists after a complete cycle, call for service.

White spots on cookware with nonstick finish•

Has the dishwasher detergent removed cookware seasoning? Reseason cookware after washing in the dishwasher.

Brown stains on dishes and dishwasher interior•

Does your water have high iron content? Rewash dishes using 1-3 tsp (5-15 mL) of citric acid crystals added to the covered section of the detergent dispenser. Do not use detergent. Follow with a Normal wash cycle with detergent. If treatment is needed more often than every other month, the installation of an iron removal unit is recommended.

Black or gray marks on dishes•

Are aluminum items rubbing dishes during washing? Disposable aluminum items can break down in the dishwasher and cause marking. Hand wash these items. Remove aluminum markings by using a mild abrasive cleaner.

Orange stains on plastic dishes or dishwasher interior•

Are large amounts of tomato-based foods on dishes placed in the dishwasher? It may be necessary to use a stain removal product to remove stains from your dishwasher. Stains will not affect dishwasher performance.

Quick Steps

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MAIN WASH

PREWASH

Soft Water

Hard Water

Soft Water

Hard Water

Soft Water

Hard Water

Soft Water

Hard Water

Main Wash Pre-Wash

1. Prepare and load dishwasher.

2. Add detergent for cleaning and rinse aid for drying.

Dishwasher Use

Step 1 Prepare and Load the Dishwasher

IMPORTANT: Remove leftover food, bones, toothpicks and other hard items from the dishes. Remove labels from containers before washing.

•

3. Select a cycle option.

4. Start dishwasher.

Step 2 Add Detergent

NOTE: If you do not plan to run a wash cycle soon, run a rinse cycle. Do not use detergent.

Use automatic dishwasher detergent only. Add powder, liquid • or tablet detergent just before starting a cycle. Fresh automatic dishwasher detergent results in better cleaning. • Store tightly closed detergent container in a cool, dry place. A. Cover latch B.Main Wash section C. Pre-Wash section

Make sure nothing keeps spray arm(s) from •

spinning freely. It is important for the water

spray to reach all soiled surfaces.

Make sure that when the dishwasher •

door is closed no items are blocking the

detergent dispenser.

Items should be loaded with soiled surfaces facing down and •

inward to the spray as shown. This will improve cleaning and

drying results.

Avoid overlapping items like bowls or plates that may trap •

food.

Place plastics, small plates and glasses in the upper rack Wash •

only plastic items marked “dishwasher safe.”

To avoid thumping/clattering noises during operation: Load •

dishes so they do not touch one another. Make sure lightweight

load items are secured in the racks.

When loading silverware, always place sharp items pointing •

down and avoid “nesting” as shown.

The amount of detergent to use depends on: • How much soil remains on the items - Heavily soiled loads require more detergent. The hardness of the water - If you use too little in hard water, dishes won’t be clean. If you use too much in soft water, glassware will etch. Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water] Medium to Hard Water (7-12 grains per U.S. gallon) [well water and some city water] Depending on your water hardness, fill the Main Wash section • of the dispenser as shown. Fill the Pre-Wash section to the level

shown, if needed. NOTE: Fill amounts shown are for standard powdered detergent. Follow instructions on the package when using other dishwasher detergent.

Add Rinse Aid

Your dishwasher is designed to use rinse aid for good drying •

performance. Without rinse aid your dishes and dishwasher

interior will have excessive moisture. The heat dry option will

Full

Add

1⁄4

turn to lock

Lock

Refill

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????

???

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not perform as well without rinse aid. Rinse aid keeps water from forming droplets that • can dry as spots or streaks. They also improve drying by allowing water to drain off of the dishes after the final rinse. Rinse aid helps to reduce excess moisture on the • dish racks and interior of your dishwasher. Check the rinse aid indicator. Add • rinse aid when indicator drops to “Add” level. To add rinse aid, turn the dispenser • cap to “Refill” and lift off. Pour rinse aid into the opening until the indicator level is at “Full.” Replace the dispenser cap and turn to “Lock.” Make sure cap is fully locked.

Step 3 Select a Cycle

See “Cycle and Option Descriptions” charts in the following section. Heavier cycles and options affect cycle length. Some cycles and options will take up to 3¹⁄₂ hours to complete.

Select Options

See “Cycle and Option Descriptions” charts in the following section. You can customize your cycles by pressing the options desired.

Step 4

Run hot water at the sink nearest your dishwasher until the • water is hot. Turn off water. Push door firmly closed. The door latches • automatically. Select the wash cycle and options desired OR press START/RESUME to repeat the same cycle and options as in the previous wash cycle. You can add an item anytime before the main wash starts. • Open the door slowly and add the item. Close the door firmly. Press START/RESUME.

Cycle Options and Descriptions

Cycle Selections Cycles Dish Load Types Description Wash Time (HH:MM)

Cycle Minimum Cycle + Options

Use for hard-to-clean, heavily soiled pots, pans, casseroles, and regular tableware.

Use for loads with normal amounts of food soil.

Use for lightly soiled items or china and crystal.

Use to quickly wash prerinsed glasses or dish loads.

During the wash, the wash action will repeatedly pause for several seconds.

The energy-usage label is based on this cycle. During the wash, the wash action will repeatedly pause for several seconds.

During the wash, the wash action will repeatedly pause for several seconds.

This cycle does not dry. 0:30 none none

1:39 2:09 3:30

1:11 1:41 3:30

1:17 1:47 2:51

*Maximum

Minimum

Use for rinsing dishes, glasses, and silverware hat will not be washed right away.

You can customize your cycle by selecting an option. See option selections. If you change your mind, press the option again to turn off the option, or select a different option. You can change an option anytime before the selected option begins. *Maximum wash times depend on water temperature, heavy soil condition, dish load size and options selected.

This cycle does not dry. Do not use detergent.

0:10 none none

Option Selections Options Dish Load Types Descriptions Use With:

Use for loads with normal amounts of soil.

Pans, casseroles, etc. with tough food soil.

To sanitize your dishes and glassware in accordance with NSF/ANSI Standard 184 for Residential Dishwashers.

Loads containing tough, baked-on food.

For best drying results, dry dishes with heat.

To run your dish washer at a later time or during offpeak hours.

Control Lock

IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts thecycle

for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat and water as needed.

To avoid unintended use of your dishwasher, or cycle and option changes during a cycle.

The Steam option adds steam to the cycle. This option raises the water temperature in the final rinse to approximately 155°F (68°C). The option adds heat and time to the cycle.

Activates the PROSCRUB® spray jets and provides intensified water spray to the back of the lower level rack. May add heat and time to the cycle.

Raises the water temperature in the final rinse to approximately 155°F (68°C). This high temperature rinse sanitizes your dishes and glassware in accordance with NSF/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments. The Sanitize or Sani Rinse option adds heat and time to the cycle.

Increases the target water temperature during the wash portions of the cycle. Adds heat, wash time and water to the cycle.

Turn OFF when loads contain plastic dinnerware that may be sensitive to high temperatures. This option with the use of rinse aid will provide the best drying performance.

Delays the start of a cycle up to 4 hours. Select a wash cycle and options. Press 4 Hour Delay. Press START/RESUME. Close the door firmly.

To turn on Lock, press and hold Heat Dry for at least 4 seconds. To turn off Lock, press and hold Heat Dry for at least 4 seconds. When Control Lock is lit, all buttons are disabled. If you press any pad while your dishwasher is locked, the light flashes 3 times. The dishwasher door can be opened while the controls are locked.

Heavy Duty or Normal cycle.

Heavy Duty or Normal cycle

Normal cycle. Heavy Duty cycle automatically uses Sani Rinse. Only these sanitization cycles have been designed to meet the NSF/ANSI requirements.

Heavy Duty or Normal cycles

All cycles, except Rinse Only. Automatic with all wash cycles unless you turn it off.

All cycles, except Rinse Only

Anytime

Controls and Cycle Status Control Purpose Comments

To start or resume a wash cycle

To cancel wash cycle Close the door firmly. The dishwasher starts a 2-minute drain (if needed). Let the

To follow the progress of your dishwasher cycle

If the door is opened during a cycle or the power is interrupted, the Start/Resume indicator flashes. The cycle will not resume until the door is closed and Start/Resume is pressed.

dishwasher drain completely.

Clean indicator glows when a cycle is finished. If you select the Sani Rinse option, when the Sani Rinse cycle is finished, the Sanitized indicator glows. If your dishwasher did not properly sanitize your dishes, the light flashes at the end of the cycle. This can happen if the cycle is interrupted, or the water could not be heated to the required temperature. The light goes off when you open and close the door or press CANCEL.

Dishwasher Features

PROSCRUB® Wash Area

The PROSCRUB® wash area is located at the back of the lower level rack. NOTE: You must select the PROSCRUB® wash option to use this feature. Make sure items do not interfere with the water feed tube, spray arms, or PROSCRUB® spray jets.

Load pans, casserole dishes, etc. in the • back of the lower dish rack with the soiled surfaces facing the PROSCRUB® spray jets. Only one row of items may face the PROSCRUB® spray • jets. Stacking, overlapping or nesting items will keep the PROSCRUB® spray jets from contacting all of the surfaces.

Removable Lower Level Rack Inserts

IMPORTANT: This insert must be used when using the

PROSCRUB® wash option. All insert tines should be in the up position, and the dish should be placed in the open, middle section facing the PROSCRUB® spray jets. The double and single removable rack inserts allow you to adjust the rack for the type of load you are washing. This is useful when washing a variety of dishes, pots and pans, or roasters.

CULINARY CADDY® Utensil Basket

Use the utensil basket to hold specialty cooking utensils (serving spoons, spatulas, and similar items), or overflow silverware items. The basket hangs on the bottom rack in the right-hand corner. Load the basket while it is on the bottom rack or remove the basket for loading on a counter or table. NOTE: Spin the spray arms. Be sure items in the basket do not stop the rotation of the spray arms.

SURE-HOLD® Small Items Mesh Pouch

This pouch hangs on the front of the bottom rack. Use it to hold small items that could otherwise “fly” around inside the dishwasher during a cycle.

Adjustable 2-Position Mid Level Rack

After removing the culinary tool rack, you can raise or lower the mid level rack to fit tall items in either the mid level or bottom rack. Adjusters are located on each side of the mid level rack. Each adjuster has 2 preset positions. The high and low positions are marked on the adjuster. IMPORTANT: If using the culinary tool baskets in the Down position, the mid level rack must also be in the lowest position. To raise the rack, press both rack adjusters and lift the rack until it is in the Up position and level. To lower the rack, press both rack adjusters and slide the rack back to

A.Double rack insert B. Single rack insert

its lower position. NOTE: The mid level rack must be level.

To install lower level inserts:

NOTE: It will be easier to install the inserts if you remove the

silverware basket from the rack.

1. Place the double insert end legs under the 3rd wire from the right and single insert legs under the 2nd wire from the right. IMPORTANT: Make sure that the curved wires, on the bottom of the insert, fit over the wires in the bottom of the rack.

2. Push down on insert until handle fits against outer rack edge.

3. When center tab under handle locks in under the middle side rack wire, the insert is in place.

To remove lower level inserts:

Pull handle out to the right and lift up to release and lift insert out of rack.

SURE-HOLD® Cup and Stemware Holder

Fold down the extra shelf on the left-hand or right-hand side of the mid level rack to hold additional cups, stemware or long items such as utensils and spatulas.

NOTE: Remove the culinary tool basket(s) when washing tall stemware or other tall items in the mid level rack.

FLEXI-FOLD DOWN™ Flexible Tines

The row of tines on the left-hand and right-hand sides of the mid-level rack can be adjusted to make room for a variety of dishes.

To adjust the fold-down tines:

1. Grasp the tip of the tine that is in the tine holder.

2. Gently push the tine out of the holder.

3. Lay the tines down, toward the center of the rack.

SURE-HOLD® Light Item Clips

The light item clips hold lightweight plastic items such as cups, lids, or bowls in place during washing.

To move a clip:

1. Pull the clip up and off the tine.

2. Reposition the clip on another tine.

Removable Mid Level Rack Inserts

Your dishwasher has two removable mid level rack inserts which allow you to adjust the rack to the type of load you are washing.

A. Removable rack inserts B. Insert holding clips

To install rack inserts:

Place the insert end legs under the front or back rack wire as shown below. Push down on the center insert wire until it slides into the holding clip on either side of the center in the bottom of the rack.

A. Lift removable insert wire to remove from holding clips B. Holding clips

To remove inserts:

Lift up on the insert wire located toward the center of the rack to release the insert from the holding clips. Lift insert out of rack.

Removable Mid Level and Culinary Tool Racks

The removable racks allow you to wash larger items such as stock pots, roasters, and cookie sheets in the lower level rack. A. Track stop B. Track

IMPORTANT: Remove dishes prior to removing the mid level rack from dishwasher.

To remove the rack:

1. To access track stops, pull the rack forward until it stops and clicks into place.

2. To open track stops, flip the track stop to the outside of the track.

3. After opening both track stops, slide front wheels up and out of the slot in track. Continue to pull rack forward in track and slide the back wheels up and out of the track.

4. Close track stops.

5. Slide rack tracks back into dishwasher.

To replace the rack:

1. Gently pull rack tracks forward in dishwasher until they stop and click into place.

2. To open track stops, flip the track stop to the outside of the track.

3. Place the back rack rollers on each side of the rack into the track slot and roll the rack back into the tracks.

4. Insert front rack rollers on each side of the rack into the rack slots.

5. Close track stops on both sides of rack and slide rack back into dishwasher.

Culinary Tool Rack

Up position

Down position

The culinary tool rack is designed with 2 movable baskets to hold extra silverware, knives and cooking utensils. Install the baskets in this up position when you have extra silverware and flatware to wash.

Install the baskets in this down position when you have extra silverware, knives, or utensils requiring more room to wash. IMPORTANT: When you are using the culinary tool baskets in the down position, the mid level rack must also be in the lowest position.

Remove the front basket in the down position, when you are using the cup shelves or other tall items in the mid level rack for more room.

Installation Instructions

Installation Requirements Tools and Parts

Gather the required tools and parts before starting installation.

All Installations

Tools Needed:

•pliers

•Phillipsscrewdriver

•5/16”and1/4”nutdriversor

hex sockets

•measuringtapeorruler

•10”adjustablewrenchthat

opens to 1-1/8” (2.9 cm)

•flat-bladescrewdriver

•utilityknife

•2twist-onwireconnectors

which are the proper size to connect your household wiring to 16-gauge wiring in dishwasher

•smalllevel

•flashlight

•shallowpan

•5/8”open-endwrench

•bathtowel

•woodblock

Parts needed:

•90°elbowwith3/8”N.P.T.

external threads on one end. (The other end must fit your water supply line.)

•Teflon®tapeorpipejoint

compound

•shims(ifinstalledwithbuilt-

up floor)

In addition, for new installations

Tools needed:

•electricdrillwith1/2”,3/4”

and 1-1/2” hole saw bits

•smalltubingcutter

•wirestripper

•1-1/2”-2”screw-typeclamp

if connecting to waste-tee

Parts supplied

A. 2 – drain hose clamps, 1 large and 1 small B. 2 – # 10 x 1/2” Phillips-head screws C. drain hose

Parts needed:

•coppertubing(3/8”

recommended) or flexible stainless steel braided fill line

•clampconnectororconduit

connector to fit a 7/8” (2.2 cm) diameter hole

D. 2 #8 x 1-3/8” TORX®T15 screws E. 4 #10 x 3/8” hex-head screws F. Bottom sound pad (located in lower rack) G. Moisture barrier tape Make sure all these parts are included. If not included, call 1-877-650-5775.

® Teflon is a registered trademark of E.I. Du Pont de Nemours and Company. ® Registered trademark of TEXTRON.

Location Requirements

Do not run drain lines, water lines or electrical wiring where they can interfere with or contact dishwasher motor or legs. The location where the dishwasher will be installed must provide clearance between motor and flooring. Motor should not touch the floor. Do not install dishwasher over carpeted flooring. Protect dishwasher and water lines leading to dishwasher against freezing. Damage from freezing is not covered by the warranty. A side panel kit is available from your dealer for installing your dishwasher at the end of your cabinetry. A moisture barrier accessory (Part No. 4396277) is available from your dealer for installing underneath the countertop, but is not required. This may also be obtained by calling 1-877-650-5775. Check location where dishwasher will be installed. The location must provide:

•easyaccesstowater,electricityanddrain.

•convenientaccessforloadingandunloadingdishes.Corner

locations require a 2” (5.1 cm) minimum clearance between the side of the dishwasher door and the wall or cabinet.

•squareopeningforproperoperationandappearance.

•cabinetfrontperpendiculartofloor.

•levelfloor.(Ifflooratfrontofopeningisnotlevelwithfloorat

rear of opening, shims may be needed to level dishwasher.) NOTE:To prevent shifting during dishwasher operation, shims must be securely attached to the floor. If dishwasher will be left unused for a period of time or in a location where it may be subject to freezing, have it winterized by authorized service personnel. Make sure pipes, wires and drain hose are within the shaded area shown in the “Cutout dimensions” section. Helpful Tip: If the floor in the dishwasher opening is uneven (example: tile flooring only partway into opening) you will need to take special care in measuring dimensions and in leveling dishwasher.

+ 44 hidden pages

Heartland HLPDW-SS User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual