Heartland HCFDR23WHT Owner's Guide
AGA Marvel
1260 E. VanDeinse St.
Greenville MI 48838
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered
in TROUBLESHOOTING, please visit our website at www.agamarvel.com for additional information. If
you still need assistance, call us at 1-800-223-3900.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
Toll free phone: 800-223-3900
Fax: 616-754-9690
www.agamarvel.com
Classic Model HCFDR23C Refrigerator User Instructions
FINDING INFORMATION AND SAFETY
Table of Contents
Table of contents ................................................................2
Safety .................................................................................2
Unpacking your appliance ..................................................3
Electrical information ..........................................................4
Feature overview ................................................................5
Product dimensions ............................................................6
Installation ..........................................................................7
Removing the doors ..........................................................11
Connecting the water supply .............................................13
Controls ............................................................................14
Ice maker ..........................................................................16
Storage features ...............................................................17
Storing food and saving energy .......................................21
Normal operating sounds .................................................22
Changing water and air lters............................................23
Care and cleaning ............................................................25
Replacing LED lights ........................................................27
Solutions to common problems ........................................28
Warranty ...........................................................................31
Important Safety Instructions
Warnings and safety instructions appearing in this guide
are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care
must be exercised when installing, maintaining, or operating this appliance.
Recognize Safety Symbols,
Words, and Labels.
!
WARNING
WARNING-You can be killed or seriously injured if
you do not follow these instructions.
!
CAUTION
CAUTION-Hazards or unsafe practices which could re-
sult in personal injury or property / product damage.
NOTE
CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system that used
CFCs or HCFCs (chlorouorocarbons or hydrochlorouorocarbons). CFCs and HCFCs are believed to harm stratospheric ozone if released to the atmosphere. Other refrigerants may also cause harm to the environment if released to
the atmosphere.
If you are throwing away your old refrigerator, make sure
the refrigerant is removed for proper disposal by a qualied
technician. If you intentionally release refrigerant, you may
be subject to nes and imprisonment under provisions of
environmental legislation.
!
CAUTION
• Do not store or use gasoline or other ammable liquids
near this or any other appliance. Read product labels
for warnings regarding ammability and other hazards.
• Do not operate the refrigerator in the presence of explosive fumes.
• Avoid contact with any moving parts of the automatic
ice maker.
NOTE
NOTE-Important information to help assure a problem
free installation and operation.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals
known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals
known to the State of California to cause birth defects or
other reproductive harm..
2
UNPACKING YOUR APPLIANCE
!
WARNING
EXCESSIVE WEIGHT HAZARD
Use two or more people to move product.
Failure to do so can result in personal injury.
Remove Interior Packaging
Your appliance has been packed for shipment with all parts
that could be damaged by movement securely fastened.
Remove internal packing materials and any tape holding internal components in place. The owners manual is shipped
inside the product in a plastic bag along with the warranty
registration card, and other accessory items.
Important
Keep your carton and packaging until your appliance has
been thoroughly inspected and found to be in good condition. If there is damage, the packaging will be needed as
proof of damage in transit. Afterwards please dispose of all
items responsibly.
Warranty Registration
It is important you send in your warranty registration card
immediately after taking delivery of your appliance or you
can register online at www.agamarvel.com.
The following information will
be required when registering
your appliance.
Model Number
Serial Number
Date of Purchase
Dealer’s name and address
The service number and serial number can be found on the
serial plate which is located inside the right side refrigerator
cabinet on the right side of the cabinet liner. (See gure 1).
Online registration
available at
www.agamarvel.com
!
CAUTION
Dispose of the plastic bags which can be a suffocation
hazard.
Note to Customer
This merchandise was carefully packed and thoroughly
inspected before leaving our plant. Responsibility for its
safe delivery was assumed by the retailer upon acceptance
of the shipment. Claims for loss or damage sustained in
transit must be made to the retailer.
NOTE
DO NOT RETURN DAMAGED MERCHANDISE TO THE
MANUFACTURER - FILE THE CLAIM WITH THE
RETAILER.
!
CAUTION
If the appliance was shipped, handled, or stored in other
than an upright position for any period of time, allow the appliance to sit upright for a period of at least 24 hours before
plugging in. This will assure oil returns to the compressor.
Plugging the appliance in immediately may cause damage
to internal parts.
Figure 1
!
CAUTION
Help Prevent Tragedies
Child entrapment and suffocation are not problems of the
past. Junked or abandoned refrigerators are still dangerous
- even if they sit out for "just a few hours".
If you are getting rid of your old refrigerator, please follow
the instructions below to help prevent accidents.
Before you throw away your old refrigerator or freezer:
• Take off the doors or remove the drawers.
• Leave the shelves in place so children may not easily
climb inside.
3
Figure 2
ELECTRICAL INFORMATION
Electrical information
Do not remove
ground prong
that your refrigerator’s safety mechanisms are
• The refrigerator must be plugged into its own dedicated 115 Volt, 60 Hz, AC-only non-GFCI electric outlet.
The power cord of the appliance is equipped with a
three-prong grounding plug for your protection against
electrical shock hazards. It must be plugged directly
into a properly grounded three-prong receptacle. The
receptacle must be installed in accordance with local
codes and ordinances. Consult a qualied electrician.
Do not use an extension cord or adapter plug.
• If the power cord is damaged, it should be replaced
by the manufacturer, service technician, or a qualied
person.
!
WARNING
You must follow these guidelines to ensure
operating correctly.
Figure 3
Figure 4
Grounding type
wall receptacle
• Never unplug the refrigerator by pulling on the power
cord. Always grip the plug rmly and pull straight out
from the receptacle to prevent damaging the power
cord.
• To avoid electrical shock, unplug the refrigerator before
cleaning and before replacing a light bulb or LED light.
• Performance may be affected if the voltage varies by
10% or more. Operating the refrigerator with insufcient
power can damage the compressor. Such damage is
not covered under your warranty.
• Do not plug the unit into an outlet controlled by a wall
switch or pull cord to prevent the refrigerator from being
turned off accidentally.
!
CAUTION
To turn off power to your refrigerator, unplug the
power cord from the wall outlet.
4
FEATURE OVERVIEW
Understanding features and terms
Your refrigerator is designed for optimal convenience and
storage exibility. The illustration below is provided to assist
you with familiarizing yourself with product features and
terminology.
Crisper
drawer
Specialty items rack,
inside drawer
Water
lter
Door
hinges
Flipper Guide
Ice
bucket
Ice
maker
LED lights
Covered
door bin
Flipper
mullion
Air lter
ShelvesShelves
Crisper
drawer
Tilt-out
bin
LED lightLED light
Select
temperature
drawer
Freezer baskets
Toe grille
Model is shown
without freezer
door cover
Figure 5
Wire tilt-out shelf
(inside freezer drawer)
5
PRODUCT DIMENSIONS
Dimensions
front leg
adjusters
3/8”
Body Width
35 5/8”
(90.5 cm)
front
stabilizers
Hinge
(177.8 cm)
68 3/16”
(173.2 cm)
70”
Figure 6
26 7/8”
(68.3 cm)
23 5/8”
(60.0 cm)
44 1/2”
(113.0 cm)
with freezer drawer open
Rough In
Measurements
Water
Electrical
1” (2.5 cm)
air gap
24” (61 cm)
cabinet depth
25” (63.5 cm)
41-1
/4”
(105 cm)
counter depth
4” (10.2 cm)
for door swing
w/ door open 90
Figure 7
gap
4/1-07
no cowl
76-1/4””
6” cowl
Figure 8
(
)mc 4.871
(
193.7 cm)
25”
(63.5 cm)
36-1/2”
(92.7 cm)
4 1/4”
(10.8 cm)
OPTIONAL COWL
Dimensions
24”
(61 cm)
6 1/8”
(15.6 cm)
Refrigerator
•
Optional 6” (15 cm) high cowl - part
number 30059 - color.
Note: Color to be specified at time
of order.
• Cut-out height of opening will dependant on installation of cowl option. See adjacent Figure.
Figure 9
6
INSTALLATION
Required tools
You will need the following tools:
Components
provided:
Top hinge cover
front screw
Top
hinge
screw
Lower
hinge
screw
Top hinge
cover
rear screw
This Use & Care Guide provides general installation and
operating instructions for your model. We recommend
using a service or kitchen contracting professional to install
your refrigerator. Use the refrigerator only as instructed in
this Use & Care Guide. Before starting the refrigerator,
follow these important rst steps.
Tools necessary:
Phillips™ Head
or #2 square
drive head
(or)
And
Figure 10
Socket wrench set
(or)
Adjustable
wrench
(or) (or)
3/8" Fixed
wrench
1/4" Nut
driver
Installation
• Allow the following clearances for ease of installation,
proper air circulation, and plumbing and electrical connections:
Sides & Top ⅜ inch (9.5 mm)
Back 1 inch (25.4 mm)
Location
• Choose a place that is near a grounded, non-GFCI,
electrical outlet. Do Not use an extension cord or an
adapter plug.
• If possible, place the refrigerator out of direct sunlight
and away from the range, dishwasher, or other heat
sources.
• The refrigerator must be installed on a oor that is level
and strong enough to support a fully loaded refrigerator.
• Consider water supply availability for models equipped
with an automatic ice maker.
!
CAUTION
DO NOT install the refrigerator where the temperature will
drop below 55°F (13°C) or rise above 110°F (43°C). The
compressor will not be able to maintain proper temperatures inside the refrigerator.
DO NOT block the toe grille on the lower front of your re-
frigerator. Sufcient air circulation is essential for the proper
operation of your refrigerator.
NOTE
If your refrigerator is placed with the door hinge against a
wall, you may have to allow additional space so the door
can be opened wider.
Door opening
NOTE
The refrigerator doors are designed to shut by themselves
within a 20 degree opening.
Your refrigerator should be positioned to allow easy access
to a counter when removing food. For best use of refrigerator drawers and freezer baskets, the refrigerator should be
in a position where both can be fully opened.
Guidelines for nal positioning of your refrigerator
• All four corners of the cabinet must rest rmly on the
oor.
• The cabinet should be level at the front and rear.
• The sides should tilt ¼ inch (6 mm) from front to back
(to ensure that doors close and seal properly).
• Doors should align with each other and be level.
Most of these conditions can be met by raising or
lowering the adjustable front rollers.
7
INSTALLATION
Leveling Freezer Drawer (if necessary)
1. Check gasket seal around top, bottom, and sides of
freezer drawer.
2. If gasket is not sealed, open drawer and slightly loosen
four drawer screws (two on each side) to allow drawer
to rotate (see illustration).
3. Close drawer and recheck the seal on the gasket (A).
Open the drawer grabbing by the sides in the center
(B). Be careful not to rotate the drawer.
Remove hex
head drawer
screw
Remove hex
head drawer
screw
Figure 11
Remove hex
head drawer
screw
Do not remove
other screws
Remove hex
head drawer
screw
Figure 13: Remove screws and then gently pull forward.
Remove
mounting
screws
Figure 13
4. Tighten four drawer screws.
5. Recheck gasket seal.
Figure 12
Push
against
freezer
drawer
A
B
Grab
drawer
at center
from both
sides
then
pull
drawer
out
Level Refrigerator & Adjust Doors (if necessary)
Guidelines for nal positioning of your refrigerator:
• All four corners of the cabinet must rest rmly on the
oor.
• The sides should tilt ¼ inch (6 mm) from front to back
(to ensure that doors close and seal properly).
• Doors should align with each other and be level.
Most of these conditions can be met by raising or lowering the adjustable front rollers.
3. You can raise or lower each door. Use a ⅜ inch socket
wrench to turn the adjustment screws (one per side).
To raise: turn adjustment screw clockwise.
To lower: turn adjustment screw counterclockwise.
4. Ensure both doors are bind-free with their seals touching the cabinet on all four sides and that cabinet is
stable.
5. After unit is leveled, lower anti-tip leg until it contacts
the oor.
Door Door
Figure 14
Raise
Anti-tip
leg
Lower
To level the cabinet using the front rollers:
1. Slightly open freezer drawer.
2. Remove the toe grille. See Figure 13.
6. Install the toe grille by tting into place (replacing
screws on some models).
8
INSTALLATION
To adjust the door stop:
Door stop is adjustable between 85 to 145 degrees.
NOTE
View shown is looking up at the bottom of the refrigerator
door.
Lower
hinge
Door
stop
Screw
5. Re-tighten screw.
Rotate
door
stop
Re-tighten
screw
Re-tighten screw
Figure 17
6. Ensure door stops in desired location before resuming
normal use.
Adjustable door stop
Figure 15
1. Open door to provide access to screw.
2. Loosen screw.
3. Adjust door to desired location.
Rotate door
to desired
location
Adjusting door
Figure 16
4. Rotate door stop until it makes contact with the lower
hinge.
9
INSTALLATION
To adjust the ipper mullion:
1. Loosen the screw located on the ipper mullion hinge.
Flipper
mullion
Screw
Flipper
mullion
hinge
Figure 18
Adjusting ipper mullion screw
2. Adjust ipper mullion height. For proper connection with
the ipper mullion guide, there should be a separation
about the thickness of a coin (0.060 inches, or 1.5 mm)
between the guide and ipper mullion.
Mullion
guide
Flipper
mullion
Thickness
of a coin
Adjusting ipper mullion height
3. Re-tighten screw.
10
Figure 19
REMOVING THE DOORS
Getting through narrow spaces
If your refrigerator will not t through an entrance area,
you can remove the doors. Check rst by measuring the
entrance.
To prepare for removing the doors:
1. Make sure the electrical power cord is unplugged from
the wall outlet.
2. Open the freezer drawer and remove the toe grille (see
“Installation” section).
3. Remove any food from the door shelves and close the
doors.
To remove the top hinge covers:
1. Remove the two screws from each cover over the top
door hinges.
2. Lift inside edge of hinge cover and tilt back.
Front
cover screw
Top hinge
cover
Rear
cover
screw
2. Disconnect the harness by grasping both sides of the
connector rmly, depress the latch, and pull apart. Remove the two screws from the top hinge. Lift the door
off of the bottom hinge and set it aside.
Figure 22
3. Unscrew the three lower hinge screws and hinge if
necessary.
To reinstall the right door, reverse the above steps.
Hinge
screws
Multi-wire
cables
Leave
hinge
with
door
Ground
screw
Top
hinge
Figure 20
NOTE
DO NOT remove the ground screw from hinge.
To remove the refrigerator doors:
1. Trace lightly around the door’s top hinges with a pencil.
This makes reinstallation easier.
lower hinge removal
Figure 23
Once both doors are in place, ensure they are aligned with
each other and level (please see the “Installation” section
for more details), and replace the top hinge cover.
!
CAUTION
Be sure doors are set aside in a secure position where they
cannot fall and cause personal injury, or damage to the
doors or handles.
Figure 21
11
REMOVING THE DOORS
Removing Freezer Drawer
1. Open freezer drawer.
2. Remove drawer screws on right and left sides (two
screws on each side).
Remove hex
head drawer
screw
Do not remove
other screws
Remove
hex
head drawer
screw
Remove hex
head drawer
screw
Remove
hex
head drawer
screw
Figure 24
!
CAUTION
Drawer is heavy. Use caution when lifting.
3. Lift drawer up and out to remove.
Installing Freezer Drawer
1. With lower slides pulled out, hang drawer onto slide
brackets ensuring pins on each side are fully inserted
into slots on each side.
2. Reinstall four drawer screws (two per side), tighten
down, and close drawer (C).
Install
screws
(2) each
side
Figure 26
3. Check gasket seal around top, bottom, and sides of
freezer drawer.
4. If gasket is not sealed, open drawer and slightly loosen
four drawer screws (two on each side) to allow drawer
to rotate.
5. Close drawer and recheck the seal on the gasket (A).
Open the drawer grabbing by the sides in the center
(B). Be careful not to rotate the drawer.
Assembly
Pin
Slot
Figure 25
Fully extend
drawer slides
Cabinet
Push
against
freezer
drawer
A
B
Grab drawer
at center
from both
sides, then
pull drawer out
Figure 27
6. Tighten four drawer screws.
7. Recheck gasket seal.
8. Install the toe grille by tting into place.
12
CONNECTING THE WATER SUPPLY
!
WARNING
To avoid electric shock, which can cause death or severe
personal injury, disconnect the refrigerator from electrical
power before connecting a water supply line to the refrigerator.
!
CAUTION
To Avoid Property Damage:
• Copper or Stainless Steel braided tubing is recommended
for the water supply line. Water supply tubing made of ¼ inch
plastic is not recommended to be used. Plastic tubing greatly
increases the potential for water leaks, and the manufacturer will not be responsible for any damage if plastic tubing is
used for the supply line.
• DO NOT install water supply tubing in areas where temperatures fall below freezing.
• Chemicals from a malfunctioning softener can damage the
ice maker. If the ice maker is connected to soft water, ensure
that the softener is maintained and working properly.
NOTE
Ensure that your water supply line connections comply with all
local plumbing codes.
Before Installing The Water Supply Line, You Will Need:
• Basic Tools: adjustable wrench, at-blade screwdriver, and
Phillips™ screwdriver
• Access to a household cold water line with water pressure
between 30 and 100 psi.
• A water supply line made of ¼ inch (6.4 mm) OD, copper
or stainless steel tubing. To determine the length of tubing
needed, measure the distance from the ice maker inlet valve
at the back of the refrigerator to your cold water pipe. Then
add approximately 7 feet (2.1 meters), so the refrigerator can
be moved out for cleaning (as shown).
• A shutoff valve to connect the water supply line to your
household water system. DO NOT use a self-piercing type
shutoff valve.
• Do not reuse compression tting or use thread seal tape.
• A compression nut and ferrule (sleeve) for connecting a copper water supply line to the ice maker inlet valve.
To Connect Water Supply Line To Ice Maker Inlet Valve
1. Disconnect refrigerator from electric power source.
2. Place end of water supply line into sink or bucket. Turn ON
water supply and ush supply line until water is clear. Turn
OFF water supply at shutoff valve.
3. Remove plastic cap from water valve inlet and discard cap.
4. If you use copper tubing - Slide brass compression nut,
then ferrule (sleeve) onto water supply line. Push water supply line into water valve inlet as far as it will go (¼ inch / 6.4
mm). Slide ferrule (sleeve) into valve inlet and nger tighten
compression nut onto valve. Tighten another half turn with a
wrench; DO NOT over tighten. See Figure 28.
If you use stainless steel tubing - The nut and ferrule are
already assembled on the tubing. Slide compression nut onto
valve inlet and nger tighten compression nut onto valve.
Tighten another half turn with a wrench; DO NOT over
tighten. See Figure 29.
5. With steel clamp and screw, secure water supply line (copper
tubing only) to rear panel of refrigerator as shown.
6. Coil excess water supply line (copper tubing only), about 2½
turns, behind refrigerator as shown and arrange coils so they
do not vibrate or wear against any other surface.
7. Turn ON water supply at shutoff valve and tighten any connections that leak.
8. Reconnect refrigerator to electrical power source.
9. To turn ice maker on, lower wire signal arm (freezer ice
maker) or set the ice maker’s On/Off power switch to the “On”
position (fresh food ice maker).
Plastic water tubing
to ice maker
ll tube
Copper water line
from household
water supply
Figure 28 Figure 29
Steel
clamp
Brass
compression
Ferrule
(sleeve)
Copper
water
line
Water valve
bracket
Valve inlet
Water valve
nut
Plastic water tubing
to ice maker
ll tube
6 ft. stainless steel water
line from household water
supply
Steel
clamp
Stainless
steel
water line
Water valve
bracket
Valve inlet
Water valve
NOTE
Check with your local building authority for recommendations on
water lines and associated materials prior to installing your new
refrigerator.
13
ELECTRONIC CONTROL
A red indicator light will be illuminated above most active features.
Touch the icon to activate the options below.
fast freeze Activates a faster rate for freezing food.
fast ice Increases the production of ice
energy saver Keep this switch set on energy saver (light on) for lowest energy us
age. If moisture appears on the cabinet between the doors, pressing
this button will turn the light off and enable an electric heater used to
reduce moisture on the cabinet between the doors.
water lter Press and hold for three seconds to reset after lter change.
air lter Filter condition status is always displayed when door is open. Press
and hold for three seconds to reset after lter change.
temp mode Touch to toggle display from Fahrenheit to Celsius.
mute sounds Tones emitted by each key press can be turned off based on user
preference. The sounds are muted when the red indicator is lit. Warn-
ing signals will stay active.
default settings Resets all refrigerator settings such as temp, temp display and tones
to their factory default settings.
on off Press and hold for three seconds to turn off the cooling system to
clean the refrigerator. It also turns off the ice maker. The temperature
displays will read OFF.
Pressing the system on/off icon does not
NOTE
turn off power to your refrigerator. You must
unplug the power cord from the wall outlet.
Setting cooling temperatures
Press the + or – indicator to adjust the temperature to the desired setting.
The temperature display will begin to blink with the rst touch. The display will time out
after 10 seconds and return to the basic display.
Alarms
Door Ajar If the door has been left open for an extended period of time, an alarm
will sound and the door ajar indicator will display on the bottom display
of the control panel. The alarm is turned off by closing the door. The
mute sounds key will blink to prompt the reset of any active alarms.
Press this key to reset any system alarms.
High Temp In the event of a high temperature condition, the temperature display
will blink and display “HI”. After 20 minutes, the alarm will sound and
the high temp indicator will be red on the bottom of the control panel.
The mute sounds icon will illuminate until pressed, acknowledging the
alarm, at which time the highest temperature reached will be displayed
and the refrigerator will resume normal operation. In case the high temp
alarm is not acknowledged at the rst alarm sound time out, when the
door is rst opened, the alarm sound will be repeated.
Power fail In the event of a power failure, the power fail alert will be displayed and
the temperature display will blink until the mute sounds icon is pressed,
acknowledging the alarm. Other modes may be turned off until the alarm
is acknowledged. The power fail alert is turned off and the refrigerator
will resume normal operation. The high temp alarm may also be illumi
nated until a safe operating range temperature has been reached.
Figure 30
14
ELECTRONIC CONTROL
Sabbath mode
The Sabbath Mode is a feature that disables portions
of the refrigerator and its controls for, in accordance with
observance of the weekly Sabbath and religious holidays
within the Orthodox Jewish community.
Sabbath Mode is turned ON and OFF by pressing and
holding the freezer temp “-” and the refrigerator temp “+”
indicators for ve seconds. The display shows “Sb” while in
Sabbath mode.
In the Sabbath Mode, the High Temp alarm is active for
health reasons. If a high temperature alarm is activated
during this time, for example due to a door left ajar, the
alarm will sound intermittently for about two minutes. The
alarm will then silence on its own and a red high temperature icon will display. The high temp icon will continue to
display, even if the door is closed, until the Sabbath mode
is exited and the icon reset. The refrigerator will function
normally once the door is closed, without any violation of
the Sabbath/Holidays.
Sabbath Mode and the Select Temp
Drawer
The Select Temp Drawer should be turned off for the
Sabbath/Holidays. Before putting the refrigerator into the
Sabbath mode, turn the Select Temp Drawer off by pressing the drawer on/off button. The display will show “OFF”
and the drawer will turn off. Then enter the Sabbath mode
function on the main refrigerator display. See the electronic
control “Sabbath Mode” section. When in Sabbath mode,
the display will not illuminate and the drawer will remain
off. The drawer can still be used as a non-temp controlled
drawer in this mode. When the refrigerator is taken out of
Sabbath mode, the Select Temp Drawer will have to be
turned back on.
NOTE
If the Select Temp Drawer is not turned off prior to putting
the unit into Sabbath Mode, it will continue to adjust itself to
maintain the set point even if the display does not illuminate
to show that it is still on.
NOTE
While in Sabbath Mode, neither the lights nor the control
panel will work until Sabbath Mode is deactivated. Refrigerator stays in Sabbath Mode after power failure recovery.
It must be deactivated with the buttons on the control panel.
NOTE
During Sabbath Mode, the ice maker is turned off by main
control board.
15
AUTOMATIC ICE MAKER
Ice maker operation & care
After the refrigerator is installed properly, the ice maker can
produce ice within 24 hours. It can completely ll an ice bin
in about three days.
When using the ice maker for the rst time and in order
for the ice maker to work properly, it is necessary to clear
air from water lter tubing. Once ice maker begins making
ice, allow the bucket to ll completely, then discard the rst
TWO FULL buckets of ice. It will take at least two days to
completely ll the bucket on regular ice making mode or 1½
days on fast ice mode.
The ice maker produces approximately four pounds of ice
every 24 hours depending on usage conditions.
NOTE
Your ice maker is turned on at the factory so it can work as
soon as you install your refrigerator. If you cannot connect
a water supply, lift the ice maker’s wire signal arm to turn it
off. Otherwise, the ice maker’s ll valve may make a loud
chattering noise when it attempts to operate without water.
Turning the ice maker on and off
Ice production is controlled by lifting/lowering the ice maker’s wire signal arm. To gain access to the ice maker, pull
the freezer drawer out. Lift the wire signal arm to turn the
ice maker OFF and lower the wire signal arm to turn it ON.
• The following sounds are normal when the ice maker is
operating:
- Motor running
- Ice dropping into ice bin
- Water valve opening or closing
- Running water
Fast Ice Function
Your refrigerator is equipped with a Fast Ice Function, that
will, if activated at your user interface, allow an increase in
ice production. You do not need to deactivate it, if not needed, your refrigerator will operate on normal conditions.
!
CAUTION
If the water supply to your refrigerator is softened, be sure
the softener is properly maintained. Chemicals from a water
softener can damage the ice maker.
Cleaning the ice maker
Clean the ice maker and ice bin at regular intervals, especially prior to vacation or moving.
1. Turn off the ice maker.
2. Remove the ice bin.
3. Empty and carefully clean the ice bin with mild deter-
gent. Do not use harsh or abrasive cleaners. Rinse with
clean water.
4. Allow the ice bin to dry completely before replacing in
the freezer.
5. Replace the ice bin. Turn the ice maker on.
On
Off
Wire
signal arm
Figure 31
Ice maker tips
• If your refrigerator is not connected to a water supply or
the water supply is turned off, turn off the ice maker by
lifting wire signal arm.
• Ice cubes stored too long may develop an odd avor.
Empty the ice bin as explained below.
Remove and empty the ice bin if:
• An extended power failure (one hour or longe)
causes ice cubes in the ice bin to melt and freeze
together.
Remove the ice bin and shake to loosen the cubes or clean
as explained above.
!
CAUTION
NEVER use an ice pick or similar sharp instrument to break
up the ice. This could damage the ice bin. To loosen stuck
ice, use warm water. Before replacing the ice bin, make
sure it is completely dry.
16
STORAGE FEATURES
Shelf features Drawers
Your refrigerator includes a variety of storage drawers.
These drawers are located in xed positions at the bottom
of the fresh food compartment.
!
CAUTION
To avoid injury from breakage, handle tempered glass
shelves carefully.
Your refrigerator includes glass shelves that are designed
to catch and hold accidental spills.
You can easily adjust shelf positions in the fresh food compartments to suit your needs. The shelves have mounting
brackets that attach to slotted supports at the rear of each
compartment.
Crispers
Crisper drawers are designed for storing fruits, vegetables,
and other fresh produce.
To change the position of a shelf:
1. Before adjusting a shelf, remove all food.
2. Lift the front edge up and pull the shelf out.
3. Replace by inserting the mounting bracket hooks into
the desired support slots.
4. Lower the shelf and lock into position.
Figure 32
or
Opening crisper drawer
Crisper humidity control
Crisper drawers include a sliding control for adjusting the
humidity inside the crisper. Leafy vegetables keep best
when stored with the Humidity Control set on Higher Humidity. Fresh fruits keep best when stored with the Humidity
Control set on Lower Humidity.
Humidity control
Higher
humidity
Adjusting crisper humidity
Lower
humidity
Figure 34
Figure 35
Figure 33
17
STORAGE FEATURES
To remove
the crisper
drawer for
cleaning:
1. Pull the
drawer out
until it stops.
2. Lift the
front slightly
and remove
the drawer.
Cool zone
Some models are equipped with a meat keeper drawer for
short-term storage of bulk meat items. This drawer includes
sliding controls for adjusting the humidity inside. Any meat
to be kept longer than two days should be frozen. If you
store fruits or vegetables in this drawer, set it to a higher
humidity.
Figure 36
Removing crisper
drawer
Special
items rack
The innovative design of
the special
items rack
allows you to
store 4 bottles of wine
or soft drink
bottles.
Special items
rack
Figure 38
Figure 37
To operate:
1. To turn on and off, press the drawer’s On/Off button.
The numeric display will show a temperature between
“28°F and 42°F” when on and “OFF” when off.
2. Press F/C if you prefer to display Fahrenheit “F,” or
Celsius “C”.
3. Press either the up or down scroll buttons to illuminate the desired item.
4. Once an option is selected, the drawer will adjust and
maintain the temperature for the setting selected.
5. When turned off, the Select Temp Drawer functions
as a standard meat pan. The Select Temp Drawer is
best used for packaged food products. Leafy vegetables and unpackaged fruits are best kept in one of the
crisper drawers.
6. The three favorite selections provide exibility to set
and store personal temperature selections. The temperature is adjusted up by pressing the + or – buttons.
The drawer will store the selected temperature setting
until it is changed.
7. 7 The control buttons can be locked to prevent accidental changes by pressing the control lock button for three
seconds. Deactivate by pressing for three seconds
again.
<
<
Opening the drawer
Figure 39
18
STORAGE FEATURES
NOTE
DO NOT clean the display area of the Select Temp
Drawer with abrasive or caustic cleaners. Wipe clean
with a moist sponge.
!
CAUTION
The Select Temp Drawer and cover can be removed for
cleaning but the control unit, attached to the right side of
the fridge, cannot be removed. Do not immerse the Select
Temp Drawer cover in water or put it in a dishwasher.
Clean with a damp cloth or sponge.
To remove the Select Temp Drawer for cleaning:
1. Pull the drawer out until it stops.
2. Lift the front slightly and remove the drawer.
To change the position of an adjustable door bin:
1. Before adjusting a bin, remove all food.
2. Grip the bin rmly with both hands and lift it upward.
3. Remove the bin.
4. Place the bin just above desired position.
5. Lower the bin onto supports until locked in place.
Adjustable Door Bin
Removing the drawer
Figure 40
NOTE
When the refrigerator is turned off by pressing the main
electronic control on/off button, the Select Temp Drawer will
also be turned off. When the refrigerator is turned back on,
the Select Temp Drawer will resume operations at the temp
setting that was set before the refrigerator was turned off.
Doors
Storage bins
The doors to your fresh food compartment use a system of
modular storage bins. All of these bins are removable for
easy cleaning. Some of them have xed positions, while
others can be adjusted to your needs.
Accesorries
Figure 41
Tilt can bins
The can bins allow you to efciently and securely store up
to eight 12-ounce canned beverages.
Tilt can bin
Covered Door Bin
Use the covered door bin, at the top of the fresh food compartment door, for short-term storage of cheese, spreads,
or butter. The covered door bin is designed to be warmer
than the open area and includes a lift-up cover that may be
locked and a dairy divider (select models).
Lock
Figure 42
Door bins are ideal for storing jars, bottles, cans, and large
drink containers. They also enable quick selection of frequently used items.
19
Covered door bin
Figure 43
STORAGE FEATURES
Freezer Features
Stabilizer bar
Basket
retainer
clips
Two freezer baskets
To Remove Upper Basket
1. Remove all items from basket.
2. Remove basket by pulling basket out to its full extension and lift out.
To reinstall upper basket, position basket onto the retainer
clips making sure the front of the basket rests in the retainer clips on the stabilizer bar.
Figure 44
Lift up on the rear of the lower divider and pull out.
Tilt Wire Shelf
The freezer tilt wire shelf (located on the inside of the freezer drawer) is not designed to be removed.
Dividers Removal
Lift up on the front of the upper divider and pull out.
Middle basket
divider
Retainers
Stabilizer
bar
Upper basket divider
Figure 46
NOTE
If basket is not resting on stabilizer bar retainer clips, the
drawer will not close properly.
To Remove Lower Basket
1. Remove all items from basket.
2. Remove the basket by tilting it forward and lifting it from
the retainer clips.
Figure 45
Removing lower basket
Basket
retainer
Lift up on the rear of the lower divider and pull out.
Lower basket
divider
Spill guard
tray
Lower basket divider and
spill guard tray
Figure 47
NOTE
Spill Guard Tray should be hand washed in warm water.
20
STORING FOOD AND SAVING ENERGY
Ideas for storing foods
Fresh food storage
• Keep the fresh food compartment between 34°F and
40°F with an optimum temperature of 37°F.
• Avoid overcrowding the refrigerator shelves, which
reduces air circulation and causes uneven cooling.
Fruits and vegetables
• Store fruits and vegetables in crisper drawers, where
trapped moisture helps preserve food quality for longer
time periods.
• Wash items and remove excess water.
• Wrap any items that have strong odors or high moisture
content.
Meat
• Wrap raw meat and poultry separately and securely
to prevent leaks and contamination of other foods or
surfaces.
• Use the deli drawer or Select Temp drawer and set to
meat/poultry setting for short-term storage. Any meat to
be kept longer than two days should be frozen.
Frozen food storage
• Keep the freezer compartment at 0°F or lower.
• A freezer operates most efciently when it is at least ⅔
full.
Packaging foods for freezing
• To minimize food dehydration and quality deterioration, use aluminum foil, freezer wrap, freezer bags, or
airtight containers. Force as much air out of the packages as possible and seal them tightly. Trapped air can
cause food to dry out, change color, and develop an
off-avor (freezer burn).
• Wrap fresh meats and poultry with suitable freezer
wrap prior to freezing.
• Do not refreeze meat that has completely thawed.
Ideas for saving energy
Installation
• Locate the refrigerator in the coolest part of the room,
out of direct sunlight, and away from heating ducts or
registers.
• Do not place the refrigerator next to heat producing
appliances such as a range, oven, or dishwasher. If this
is not possible, a section of cabinetry or an added layer
of insulation between the two appliances will help the
refrigerator operate more efciently.
• Level the refrigerator so that the doors close tightly.
Temperature settings
• Refer to the “Controls” section for procedures on temperature settings.
Food storage
• Avoid overcrowding the refrigerator or blocking cold air
vents. Doing so causes the refrigerator to run longer
and use more energy.
• Cover foods and wipe containers dry before placing
them in the refrigerator. This cuts down on moisture
build-up inside the unit.
• Organize the refrigerator to reduce door openings. Remove as many items as needed at one time and close
the door as soon as possible.
• Do not place a hot container directly on a cold shelf.
Remember, such an extreme temperature change may
damage the glass
Loading the freezer
• Prior to grocery shopping, activate “fast freeze” so that
on your return you can ensure your newly purchased
food designated for the freezer will be preserved as
quickly as possible.
• Activating “fast freeze” also will help your freezer more
efciently maintain the selected temperature after placing new purchases with pre-existing frozen foods.
• Avoid adding too much warm food to the freezer at one
time. This overloads the freezer, slows the rate of freezing, and can raise the temperature of frozen foods.
• Leave a space between packages, so cold air can
circulate freely, allowing food to freeze as quickly as
possible.
21
NORMAL OPERATING SOUNDS
Understanding the sounds you may hear
Your new, high-efciency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your re-
frigerator is operating correctly. Some surfaces on oors,
walls, and kitchen cabinets may make these sounds more
noticeable.
The following is a list of major components in your refrigerator and the sounds they can cause:
A. Evaporator Refrigerant through the evaporator may
create a boiling or gurgling sound.
B Evaporator fan You may hear air being forced through
the refrigerator by the evaporator fan.
C Defrost heater During defrost cycles, water dripping
onto the defrost heater may cause a hissing or sizzling
sound. After defrosting, a popping sound may occur.
D Automatic ice maker When ice has been produced, you
will hear ice cubes falling into the ice bin. Ice maker fan,
water valve activation, and refrigerant gas uid may create
sounds from its operation.
N Select Temp drawer fan Turns off when door opens or
Select Temp drawer is turned off.
NOTE
Energy efcient foam in your refrigerator is not a sound
insulator.
NOTE
During automatic defrost cycle, a red glow in the back wall
vents of your freezer compartment is normal.
E Electronic control & automatic defrost control These
parts can produce a snapping or clicking sound when turning the cooling system on and off.
F Condenser fan You may hear air being forced through
the condenser.
G Compressor Modern, high-efciency compressors run
much faster than older models. The compressor may have
a high-pitched hum or pulsating sound.
H Water valve Makes a buzzing sound each time it opens
to ll the ice maker.
I Drain pan (not removable) You may hear water dripping
into the drain pan during the defrost cycle.
J Condenser May create minimal sounds from forced air.
K Motorized Select Temp drawer damper May produce a
light humming during operation.
L Ice dispensing paddle When dispensing ice, you will
hear a snapping, clicking, or popping sound when the solenoid opens and closes the ice chute.
M Motorized damper May produce a light humming during
operation.
Figure 48
22
CHANGING THE WATER AND AIR FILTERS
Your refrigerator is equipped with separate water and air
ltering systems. The water lter system lters all the water
used to produce ice. The air lter removes odors and impu-
rities from the refrigerator compartment.
NOTE
The control panel includes controls to monitor the
status of your water and air lters. See the Controls
section for more information.
About your advanced water lter
The lter system is tested and certied by NSF International to NSF/ANSI
Standards 42 and 53 for the reduction
of claims specied on the performance
data sheet.
Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or af-
ter the system. Systems certied for cyst reduction may be
used on disinfected waters that may contain lterable cysts.
• Rated Capacity - 240 gallons
• Rated service ow - .5 gallons per minute
• Maximum Rated Pressure - 100 pounds per square
inch
• Recommended Minimum Operating Pressure: 30
pounds per square inch
• Operating Temp.: Min. 33°F, Max. 100°F
Water lter
The water lter is located at the lower left side of the
fresh food compartment.
It is not necessary to turn the water supply off to change
the lter. Be ready to wipe up any small amounts of water
released during the lter replacement.
1. Push the lter release button above the cartridge to
disconnect it.
Water lter
button
Water lter
cartridge
Figure 49
2. Slide the old water lter cartridge straight out of the
housing and discard it.
3. Unpack the new lter cartridge and remove the two pro-
tective caps covering the inlet and exit of the lter. Slide
the lter gently into the housing until it stops against the
snap-in connector at the back of the housing.
Push water lter button
Replacing your water lter
In general, you should change the water lter every six
months to ensure the highest possible water quality. The
Water Filter Status light on the Touch Panel prompts you
to replace the lter after the six month time period has
elapsed. The water lter status light on this model is not
performance tested or certied by NSF.
If your refrigerator has not been used for a period of time
(during moving for example), change the lter before reinstalling the refrigerator.
Replacement
water lter
Remove two
protective caps
Figure 50
23
CHANGING THE WATER AND AIR FILTERS
4. Push rmly until the cartridge snaps into place
(you should hear two clicks). When fully engaged,
the front of the lter cartridge should be ush with the
lter release button.
click
Push in
until
two clicks
Figure 51
5. Press and hold the Filter Status button on the control
panel for three seconds. When the display changes
from “Replace” to “Good,” the status has been reset.
6. After replacing the water lter and in order for the ice
maker to work properly, it is necessary to clear air from
water lter tubing. Once ice maker begins making ice,
allow the bucket to ll completely, then discard the rst
TWO FULL buckets of ice. It will take at least two days
to completely ll the bucket on regular ice making mode
or 1½ days on fast ice mode.
Reinstall water lter
click
Air lter
The air lter is located under the utility bin.
Replacing your air lter
To ensure optimal ltering of refrigerator odors, you should
change the air lter every six months (the lter status light
on the Touch Panel prompts you to replace the lter after
six months).
1. Open the air lter door.
2. Remove the old lter and discard it.
3. Unpack the new lter and slide it into the housing.
4. To close the air lter door, push the top and bottom to
lock the door closed.
5. Press and hold the Air Filter Reset button on the control
panel for three seconds. When the display changes
from “Replace” to “Good,” the status has been reset.
6. The Air Filter Reset will turn itself off after a few seconds.
Figure 52
Figure 53
Ordering replacement lters
Order new lters by calling 800-223-3900, online at or
through the dealer where you bought your refrigerator. You
may want to consider ordering extra lters when you rst
install your refrigerator.
24
CARE AND CLEANING
Protecting your investment
Keeping your refrigerator clean maintains its appearance
and prevents odor build-up. Wipe up any spills immediately
and clean the freezer and fresh food compartments at least
twice a year.
NOTE
NOTE
If you store or move your refrigerator in freezing temper- atures, be sure to completely drain the water supply
system. Failure to do so could result in water leaks when
the refrigerator is put back into service. Contact a service
representative to perform this operation.
Do not use abrasive cleaners such as window sprays,
scouring cleansers, ammable uids, cleaning waxes,
concentrated detergents, bleaches, or cleansers containing
petroleum products on plastic parts, interior doors, gaskets,
or cabinet liners. Do not use paper towels, scouring pads,
or other abrasive cleaning materials.
• Never use metallic scouring pads, brushes, abrasive
cleaners, or strong alkaline solutions on any surface.
• Never use CHLORIDE or cleaners with bleach to clean
stainless steel.
• Do not wash any removable parts in a dishwasher.
• Always unplug the electrical power cord from the wall
outlet before cleaning.
NOTE
If you set your temperature controls to turn off cooling, power to lights and other electrical components will continue
until you unplug the power cord from the wall outlet.
Refer to the guide on the next page for details on caring
and cleaning specic areas of your refrigerator.
• Remove adhesive labels by hand. Do not use razor
blades or other sharp instruments which can scratch
the appliance surface.
• Do not remove the serial plate. Removal of your serial
plate voids your warranty.
• Before moving your refrigerator, raise the anti-tip brackets so the rollers will work correctly. This will prevent
the oor from being damaged.
!
CAUTION
• Pull the refrigerator straight out to move it. Shifting it
from side to side may damage ooring. Be careful not
to move the refrigerator beyond the plumbing connections.
• Damp objects stick to cold metal surfaces. Do not touch
refrigerated surfaces with wet or damp hands.
25
CARE AND CLEANING
Care and cleaning tips
Part Cleaning agents Tips and Precautions
Interior and
door liners
Door gaskets ●Soap and water ●Wipe gaskets with a clean soft cloth.
Drawers and
bins
Glass
shelves
Toe grille ●Soap and water
Exterior &
handles
Exterior &
handles
(stainless
steel models
only)
●Soap and water
●Baking soda
and water
●Soap and water ● Use a soft cloth to clean drawer runners and tracks.
●Soap and water
●Glass cleaner
●Mild liquid
sprays
●Mild liquid
sprays
●Vacuum
●Soap and water
●Non abrasive
glass cleaner
●Soap and water
●Stainless steel
cleaners
● Use two tablespoons of baking soda in one quart of warm water.
● Be sure to wring excess water out of sponge or cloth before cleaning around
controls, light bulb or any electrical part.
● Do not wash any removable items (bins, drawers, etc.) in dishwasher.
● Allow glass to warm to room temperature before immersing in warm water.
● Remove toe grille (see Installation Instructions).
● Vacuum both sides and wipe with sudsy cloth or sponge. Rinse and dry.
● Do not use commercial household cleaners containing ammonia, bleach or alco-
hol to clean handles.
● Use a soft cloth to clean smooth handles.
● Do not use a dry cloth to clean smooth doors.
● Never use CHLORIDE or cleaners with bleach to clean stainless steel.
● Clean stainless steel front and handles with non-abrasive soapy water and a dish-
cloth. Rinse with clean water and a soft cloth.
● Use a non-abrasive stainless steel cleaner. These cleaners can be purchased at
most home improvement or major department stores. Always follow manufacturer’s
instruction. Do not use household cleaners containing ammonia or bleach.
● NOTE: Always clean, wipe and dry with grain to prevent scratching.
● Wash the rest of the cabinet with warm water and mild liquid detergent. Rinse well
and wipe dry with a clean soft cloth.
Vacation and moving tips
Occasion Tips
Short vacations ● Leave refrigerator operating during vacations of three weeks or less.
● Use all perishable items from refrigerator compartment.
● Turn automatic ice maker off and empty ice bucket, even if you will only be gone a few days.
Long vacations ● Remove all food and ice if you will be gone one month or more.
● Turn the cooling system off (see “Controls” section for location of On/Off button) and disconnect
power cord.
● Turn water supply valve to closed position.
● Clean interior thoroughly.
● Leave doors open to prevent odors and mold build-up. Block doors open if necessary.
Moving ● Remove all food and ice.
● If using a handcart, load from the side.
● Adjust rollers all the way up to protect them during sliding or moving.
● Pad cabinet to avoid scratching surface.
26
CARE AND CLEANING
Replacing LED Lights
Both the freezer and fresh food compartments of your
refrigerator include LED lights.
To replace LED Lights:
1. Unplug your refrigerator’s power cord.
2. Remove light cover by pushing up and out.
3. Hold the LED cover with one hand and pull the connector with the other hand while pressing the connector
latch.
4. Replace LED light and snap in place assuring the light
is facing in toward the unit (inside fresh food and freezer) or facing outward on bottom of fresh food doors.
NOTE
LED lights are in series so if one is bad or unplugged, several lights may not light up.
Ordering Replacement LED Lights
Order new LEDs by calling 800-223-3900, or through the
dealer where you bought the refrigerator.
LED light removal
LED light harness removal
Figure 54
Figure 55
27
SOLUTIONS TO COMMON PROBLEMS
Before you call
If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand,
you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the
following table, this information includes concerns, potential causes, and common solutions.
Automatic Ice Maker
Problem Cause Correction
Ice maker is not making
any ice
Ice maker is not making
enough ice.
Freezer ice maker will
not stop making ice.
Ice cubes are freezing
together.
● Ice maker is turned off.
●Refrigerator is not connected to
water line or water valve is not open.
● The water supply line is kinked.
● The water lter is not seated
properly.
● The water lter may be clogged
with foreign material.
● Saddle valve on cold water pipe
is clogged or restricted by foreign
material.
● Ice maker is producing less ice
than you expect.
● The water filter may be clogged
with foreign material.
● The water supply line is kinked.
● Saddle valve on cold water pipe
is clogged or restricted by foreign
material.
● Ice maker wire signal arm is being
held down by some package in the
freezer that has fallen against the ice
maker.
● Ice cubes are not being used
frequently enough.
● Ice cubes are hollow (shells of ice
with water inside). The hollow cubes
break open in the bin and leak their
water onto existing ice, which causes
it to freeze together.
● Turn on ice maker. For the fresh food ice maker, press and hold the “Ice Off”
button for four seconds until the indicator turns off. For the freezer ice maker,
lower the wire signal arm.
● Connect the unit to the household water supply and ensure the supply valve is
open.
● Ensure that the supply line does not kink when the refrigerator is pushed into
place against the wall.
● Remove and re-install the water filter. Be sure to push the filter firmly so that you
hear it lock solidly into position.
● If water dispenses slowly or not at all, or if the filter is six months old or older, it
should be replaced.
● Turn off household water line valve. Remove valve. Ensure that valve is not a
self-piercing saddle valve. Clean valve. Replace valve if necessary.
● The fresh food and freezer ice makers will each produce approximately 2.5
pounds of ice every 24 hours depending on usage conditions.
● If water dispenses slower than normal, or if the filter is six months old or older, it
should be replaced.
●Ensure that the supply line does not kink when the refrigerator is pushed into
place against the wall.
● Turn off household water line valve. Remove valve. Ensure that valve is not a
self-piercing saddle valve. Clean valve. Replace valve if necessary
● Move the item and release wire signal arm. Remove any ice cubes that may
have frozen together over the wire signal arm.
● Remove ice container and discard ice. The ice maker will produce fresh supply.
Ice should be used at least twice weekly to keep the cubes separated.
● This generally occurs when the ice maker does not get enough water. This is
usually the result of a clogged water lter. Replace the water lter.
Light is not on
Concern Potential cause Common solution
Light is not on ● Light bulb is burned out or LED light
is damaged.
● No electric current is reaching
refrigerator.
● Control system has disabled lights
because one or both doors were left
open too long.
● See Replacing Light Bulbs or LED lights in Care and Cleaning section.
● See “Concern” section, “Refrigerator Operations”.
●Close and reopen door(s) to enable lights.
Odors in refrigerator
Concern Potential cause Common solution
Interior is dirty. Odors ●Interior needs to be cleaned.
● Food with strong odors is stored in
refrigerator.
●See care & cleaning tips.
● Cover food tightly. Air lter may need to be changed more frequently if foods
with strong odors are routinely stored in refrigerator.
28
SOLUTIONS TO COMMON PROBLEMS
Opening/Closing of Doors/Drawers
Concern Potential cause Common solution
Door(s) will not close. ●Refrigerator is not level. It rocks on
Drawers are difcult to
move.
the oor when moved slightly.
● An object has fallen from the bas-
kets blocking the door from closing.
●Food is touching shelf on top of
drawer.
●Drawer is overloaded.
Refrigerator Operations
Concern Potential cause Common solution
Compressor does not run ●Cooling system is turned off.
● Refrigerator is in defrost cycle.
● Plug at wall outlet is disconnected.
● House fuse is blown or a tripped
circuit breaker.
●Power outage
● Electronic control system keeps the
refrigerator at a constant temperature.
Refrigerator runs to much
or to long.
Digital temperature dis-
plays are ashing.
●Room or outside weather is hot.
●Refrigerator has recently been dis-
connected for a period of time.
●Automatic ice maker is operating.
●Doors are opened too frequently or
too long.
●Refrigerator/freezer door may be
slightly open.
●Freezer control is set too cold (control found on side of left hand door).
●Fresh food/freezer gasket is dirty,
worn, cracked, or poorly tted.
●This model is provided with a high-efciency, variable-speed compressor.
●Electronic control system has detect-
ed a performance problem.
● Ensure floor is level and solid, and can adequately support the refrigerator.
Contact a carpenter to correct a sagging or sloping floor.
● Check for ice or food items blocking drawer.
●Keep less food in drawer.
●Remove or redistribute food.
● Turn cooling system On. See Controls Section for location of cooling system
On/Off button.
● This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
● Ensure plug is tightly pushed into outlet.
● Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker.
● Check house lights. Call local Electric Company.
● This is normal. Refrigerator goes on and off to keep temperature constant.
●It’s normal for the refrigerator to work longer under these conditions.
●It takes 8-12 hours for the refrigerator to cool down completely.
●Ice maker operation causes refrigerator to run slightly more.
●Warm air entering the refrigerator causes it to run more. Open doors less often.
●Ensure refrigerator is level. Keep food and containers from blocking door. See
Concern section, Opening/Closing of Doors/ Drawers.
●Set freezer control to warmer setting until refrigerator temperature is satisfactory. Allow 24 hours for temperature to stabilize.
●Clean or change gasket. Leaks in door seal will cause refrigerator to run longer
in order to maintain desired temperatures.
●It is normal for the compressor to run for long periods of time, instead of starting
and stopping frequently.
● Call your service representative, who can interpret any messages or number
codes ashing on the digital displays.
Temperatures are to Cold
Concern Potential cause Common solution
Freezer temperature too
cold. Refrigerator temperature is satisfactory.
Refrigerator temperature
too cold. Freezer temperature is satisfactory.
Food stored in drawers
freezes.
Food stored in Cool Zone
freezes
●Fast Freeze function is activated.
●Freezer control is set too cold.
●Ice maker is on.
●Fast Ice function is activated.
●Refrigerator control is set too cold. ●Set refrigerator control to a warmer setting. Allow 24 hours for temperature to
●Refrigerator control is set too cold. ●See solution above.
●Cool Zone temperature control is set
too cold.
●Deactivate Fast Freeze function.
●Set freezer control to a warmer setting. Allow 24 hours for temperature to
stabilize.
●It is normal for the freezer compartment to over cool while automatic ice maker
is on.
●Deactivate Fast Ice function.
stabilize.
●Adjust Cool Zone temperature control to a warmer setting. Meat should be
stored at a temperature just below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the moisture content of meat.
29
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