Heartland 515000 User Manual

1050 Fountain St N. Cambridge, Ontario, Canada N3H-4R7

Business [phone] Fax [phone] Toll Free Phone: [phone] Toll Free Fax: [phone]

The Artisan

Installation and Operating Instructions

The Artisan is listed to
ULC Standard S-627 &
UL 1482 in Intertek
Testing Services NA
Ltd.

SAVE THESE
INSTRUCTIONS FOR
FUTURE USE.

Note: Please read this entire
manual before you install
and use your new room
heater. Failure to follow
instructions may result in
property damage, bodily
injury or even death.

SAFETY NOTICE: If this stove is not properly installed, a

house fire may result, for your safety, follow the
installation directions, contact local building or fire officials
about restrictions and installation inspection requirements
in your area.

IMPORTANT: Check around oven chamber on a weekly
basis for soot and creosote accumulation. Clean the
chamber thoroughly from the top, side and bottom with
the rake provided. Burn the stove hot daily to reduce
creosote accumulation. Use only dry wood aged for one
year. Failure to do so could result in chimney fire and

void the warranty.

The temperature registered by the oven door
thermometer may not necessarily correspond with the
reading taken with a thermometer inside the oven.

OVERFIRING CAUTION

Repeated or extended overfiring

will void warranty on this

appliance. See page 18 for

details.

02156

ATTENTION INSTALLER: Leave this manual with the appliance.

© 2009 HEARTLAND APPLIANCES INC.

PLEASE NOTE: Specifications contained in this manual are subject to change without notice

WOODSTOVES

06/09 EINS 515000

2

FOR YOUR SAFETY

DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPOURS OR LIQUIDS IN THE
VICINITY OF THIS STOVE.

Stove Location - If the stove must be located
near a window, avoid using long curtains which
could blow over the stove top, causing a fire
hazard.

Any openings in the wall behind the stove or in
the floor under the stove must be sealed.

Do not set unopened glass or metal containers
on the stove.

Grease accumulation is the cause of many
cooking fires. Clean the oven compartment
regularly.

Do not attempt to extinguish a grease fire with
water. Cover grease fires with a pot lid or
baking soda.

Avoid the use of aerosol containers near the
stove.

Artisan

CONSUMER WARRANTY

ENTIRE PRODUCT –LIMITED ONE YEAR WARRANTY

HEARTLAND warrants the replacement or repair of all parts of the Artisan which prove to be defective in
material or workmanship. Painted porcelain enamel finish or plated surfaces have a 90 day warranty from the
date of original purchase. Such parts will be replaced or repaired at the option of Heartland without charge,
subject to the terms and conditions set out below.

The warranty does not include normal wear or firebox parts or gaskets.

TERMS AND CONDITIONS

1. This warranty applies only for single family domestic use when the Wood Cookstove has been properly
installed according to the instructions supplied by Heartland and is connected to an adequate and proper
chimney and chimney connections. Damage due to faulty installation, improper usage and care, abuse,
accident, fire, flood, acts of God, commercial, business or rental use, and alteration, or the removal or
defacing of the serial plate, cancels all obligations of this warranty. Service during this warranty must
be performed by a factory Authorized Service Person.

2. Warranty applies to product only in the country in which it was purchased.

3. Heartland is not liable for any claims or damages resulting from any failure of the Wood Cookstove or from
service delays beyond their reasonable control.

4. To obtain warranty service, the original purchaser must present the original Bill of Sale, Model and Serial
number.
Components repaired or replaced are warranted through the remainder of the original warranty period only.

5. The warranty does not cover expense involved in making this appliance readily accessible for servicing.

6. This warranty gives you specific legal rights. Additional warranty rights may be provided by law in some
areas.

7. Adjustments such as calibrations, levelling, tightening of fasteners, or chimney and chimney connections
normally associated with original installation are the responsibility of the dealer or installer and not that of
the Company.

8.

Overfiring of this appliance will void warranty. Some crazing may occur if the cast top surface is
quickly cooled by spillage of liquids and by overfiring of the cooker.

TO ENSURE PROMPT WARRANTY SERVICE, SEND IN YOUR WARRANTY CARD WITHIN 10 DAYS OF
PURCHASE.

If further help is needed concerning this warranty, contact:
Customer Service Business [phone]

Heartland Appliances Inc. Fax [phone]
1050 Fountain St N. Toll Free Telephone[phone]
Cambridge, Ontario, N3H-4R7

PLACE OF PURCHASE:
DATE OF PURCHASE:
SERIAL NUMBER:
MODEL NUMBER:

3

4

TABLE OF CONTENTS

1) Welcome ........................................................................................................................... Pg 5

2) Installation ......................................................................................................................... Pg 6

3) Installation Requirements ................................................................................................. Pg 7

4) Clearances Single Wall Connector .................................................................................. Pg 8

5) Clearances Listed Double Wall Connector ...................................................................... Pg 9

6) Installing the Chimney Connector .................................................................................... Pg 10

7) Wall Pass-Through .......................................................................................................... Pg 11

8) Masonry Chimney ........................................................................................................... Pg 11

9) Factory Built Chimney ..................................................................................................... Pg 11

10)Chimney and Draft .......................................................................................................... Pg 12

11) Floor Protection ............................................................................................................... Pg 12

12)Users Instructions ............................................................................................................ Pg 13

13)Door Operation ................................................................................................................ Pg 14

14)Lighting the Fire ............................................................................................................... Pg 14

15)Refuelling ......................................................................................................................... Pg 15

16)Break-In Fire .................................................................................................................... Pg 16

17)Flueway Cleaning ............................................................................................................ Pg 17

18)Fresh Air Kit ..................................................................................................................... Pg 18

19)Understanding Combustion ............................................................................................. Pg 18

20)Over firing ........................................................................................................................ Pg 19

21)Trouble Shooting ............................................................................................................. Pg 20

22)Cooking Instruction .......................................................................................................... Pg 21

23)Contact Information ......................................................................................................... Pg 22

Getting Acquainted

The Artisan stove is a time proven heating and cooking
appliance. Take your time to acquaint yourself with the
principles on which your new stove operates as a heater
and a cooking stove.

Familiarizing yourself with the primary principles of the air
intake controls, the oven damper, the flame path for the
fire and the relationship to the chimney will give you a very
comprehensive understanding of what you are trying to
accomplish with the stove.

Save These Instructions

Keep the manual available for future reference. The
manual is an important part of your stove. If your stove is
sold, deliver the manual to the new owner along with the
stove.

The quality of the installation (especially the chimney
connector and chimney), and the quality of the fuel being
burned will affect the performance of your stove, but the
most important factor is the way you operate the stove.
With the help of this manual, you will learn how to
effectively heat and cook with your stove. Be sure to read
it entirely, including the terms of reference and function.

In addition, your own experience will help you to learn the
role that the chimney plays in stove performance. The
Artisan has been tested and is listed by Warnock Hersey.
The test standards are ULC S-627 for Canada and UL
1482 for U.S.

The Artisan is listed for burning wood only. Do not burn
other materials or garbage. The Artisan is not listed for
installation in mobile homes. Do not inst

all the stove in

mobile homes.

Safety Notice: If your stove is not properly installed
and maintained, a house fire may result. For your
safety, follow all installation, operation and
maintenance directions. Contact local building
officials about restrictions and installation inspection
requirements in your area. (“Makeshift” compromises
in the installation may result in hazardous conditions,
including a house fire.)

Note: DO NOT connect to or use in conjunction with any
air distribution ductwork. This stove is not approved for
such installations.

DO NOT use chemical fluids to start the fire.
DO NOT burn garbage or flammable fluids such as

gasoline or engine oil.
CAUTION: Stove is hot while in operation. Keep children,

clothing and furniture away. Contact may cause skin
burns.

Spend some time becoming familiar with the various parts
of the stove by operating them before you burn your stove.

After a few weeks of operating the stove, re-read this
manual. Many of the procedures will become clearer after
you have had some experience with the stove.

The serial number is located on a pull-out plate at the
bottom right hand side of the front of the unit. The listed
rating plate is located on the back wall of the unit.

Welcome

5

Place the stove in the intended position and lift out the
hotplate, checking that the joint between the underside of
the hob and the top of the stove is intact. Any joints which
have opened shoud be made good with the fire cement
provided.

Replace the hotplate making sure that it seated evenly on
the soft rope and that it is approximately 0.1” (1.5mm)
higher than the enamelled top plate, with an equal space
all round. Fit the flue chamber which should have a rope
seal already installed. The flue chamber is screwed to the
stove making a good seal as any air leak at this point will
impede the working of the stove.

P/N - RS4M301136 A

Flue Chamber Box is located in Main Oven compartment
during shipment.

Remove all bubble wrap and protective film from inside of
oven doors prior to stove ignition.

Refer to Fig. 10 for definition of terms and installation
orientation of Flue Chamber.

a. Remove two screws (1/4” x 20) and fiber washers from

oven top cutout.

b. Prior to positoning Flue Chamber, ensure that chamber

damper is in its full open position to allow bar for
access to screw hole locations.

c. Position Flue Chamber on stove top ensuring that it is

nested as close as possible to the stove top, to allow
for a minimal gap - front and side.

d. Install fiber washers and 1/4” x 20 screws - ensuring

fasteners are tightly securing Flue Chamber.

e. Close Flue Chamber door.
Open the firebox and ashpit doors and check that the

reciprocating bottom grate bars are in position. Make sure
the three restriction plates are in place on the bottom grate

- one at the front and two at the rear. The riddling lever will
not operate with restriction plates in place, it is intended
for cleaning purposes only.

Be sure to read the sections on clearances, floor
protection and chimneys before actively starting the
installation.

A woodburning stove radiates heat in all directions. Heat
directed towards living areas in front of the stove is usually
very welcome. However, heat radiating in other directions
will not be as welcome if it results in overheating nearby
walls, ceilings or floors.
An important part of planning a safe installation is to be
sure that the combustible material located near your stove
does not overheat.
Clearance is the distance between your stove and
stovepipe and nearby walls, ceiling or floors.
If there is adequate clearance, then the nearby surfaces
will not overheat.

It is very important that you match the stove pipe you are

using to the clearance specified. Failure to do so will result
in an unsafe condition.

Unit must be placed on a continuous non-combustible pad
(floor tile with grouting or sheet metal pad) extending
21”(540mm) in front and 8” (203mm) to the side and back.

Air flowing between the stove pipe and nearby surfaces
carries away heat. Do not fill the empty space with any
insulating material.

A chimney approved to U L C 629 in Canada or UL 103
HT in the USA must be used to connect to the stove
pipe.

Handrail:
The handrail brackets are held on the front ends of the
stove top-plate casting. Remove the travel nuts and
replace with the handrail brackets ensuring the fibre
protecting washers are in position. Insert the handrail with
fitted endcaps into the brackets, positioning them
correctly, and tighten the locating bolts (See Fig. 1). Do

not use handrail to move stove.

Endcaps, brackets and hardware, referenced in Fig. 1 are
located in the lower warming drawer during shipment.
Handrail is located on stovetop in a round tube during
shipment.

Do not hang combustible material on handrail during
stove operation.

Clearances must be maintained at all combustible
material. These include doors, trim, furniture, drapes,
newspapers and clothes. See local codes for a
description of combustible material.

Make sure that no floor or chimney supports will be cut
due to chimney installation.

Contact local building officials about restrictions and
installation inspection in your area.

Installation

Fig. 1 DESN 515137

Warning

The ashpit and firebox door must be closed

during normal use, except when lighting or

refuelling

6

ARTISAN

REQUIREMENTS

How-to Steps
Note: Ensure this manual is for the stove you have

purchased. All clearances are subject to local, Provincial
or State building and fire codes. Product specifications
may change from time to time. Always consult with local
building inspector. Improperly installed and/or maintained
stoves may result in a house fire.

Clearances

Single Wall Stove Pipe

z Left side of stove adjacent to combustible material:

18 inches/457mm.

z Right side of stove adjacent to combustible material:

18 inches/457mm.

z Rear clearance to combustible material: 18 inches/

457mm

z Corner clearance to combustible material: 18

inches/457mm

z Front clearance to combustible material: 36 inches/

915mm

z Minimum clearance to combustible ceiling: 51

3

/4

inches/1321mm.

Listed Double Wall Stove Pipe

z Left side of stove adjacent to combustible material:

6 inches/153mm

z Right side of stove adjacent to combustible material:

6 inches/153mm

z Rear distance to combustible material: 6 inches/

153mm

z Corner clearance to combustible material: 6 inches/

153mm

z Front clearance to combustible material: 36 inches/

915mm

z Minimum clearance to combustible ceiling: 51

3

/4

inches/1321mm

WARNING
Combustible Walls

Please contact your local building inspector for

confirmation of what construction materials are
considered combustible or non-combustible in your
particular application. Combustible materials include, but
are not limited to doors, trim, furniture, drapes,
newspapers, woodpiles and clothes.

Floor Protection

Unit must be placed on a continuous non-combustible
pad (floor tile with grouting or sheet metal pad) extending
21” (534mm) in front and 8” (203mm) to the sides and
back of the unit.

Hearth MUST extend to the walls if using clearances
less than these dimensions.

CHIMNEY CONNECTOR

REQUIREMENTS

How-to Steps
Note: Ensure this manual is for the stove you have

purchased. All clearances are subject to local, Provincial
or State building and fire codes. Product specification may
change from time to time. Always consult with local
building inspector. Improperly installed and/or maintained
stoves may result in a house fire.

Chimney Connector Approvals.

For Single and listed Double Wall
Use only 6” diameter approved and listed chimney to the
following standards.

z Canada: ULC Standard S629
z U.S.: UL 103 HT

Clearance Guidelines

Part of planning a safe installation is to be sure that
combustible materials located near your stove do not
overheat.

Safety

z Clearances specified herein must be adhered to as

a minimum. Local building codes may require
additional spacing. Please confirm with your local
regulations before commencing any work.

z Floor or ceiling supports must not be cut due to

chimney installation (adjust stove location
accordingly to avoid chimney interference with these
critical areas).

z Certain States require fresh air supply kits to be

installed. Contact state or local authorities for
specific details prior to installing unit.

z Do not pass stovepipe chimney connector through

combustible walls.

z Always use an approved, insulated wall/ceiling pass

through (refer to CSA B365 in Canada and NFPA
211 in U.S.)

z Do not use stovepipe as an outside chimney.
z Chimney connector should be exposed and

accessible for inspection and cleaning (never pass
through combustible ceiling).

z Chimney connector must be securely attached to the

pipe and chimney. Individual sections must be
attached together.

z Stove pipe must not be connected to an air

distribution duct.

Heartland Appliances Inc. 1050 Fountain St North, Cambridge, ON N3H 4R7

Installation Requirements Model Heartland Artisan

Help Desk

877-650-5775

Ensure these specifications apply to the model you have purchased. Changes may occur in

product specification from time to time. Please contact Heartland for the most up-to-date, as it

applies to the product being purchased, or download latest Site Preparation Specifications from

www.heartlandapp.com.

7

Clearance to Combustibles with Single Wall Chimney Connector

Rough In

Measurements

8

Fig. 2 DESN 512002 A

Fig. 3 DESN 515004 A

Heartland Appliances Inc. 1050 Fountain St North, Cambridge, ON N3H 4R7

Installation Requirements Model Heartland Artisan

Help Desk

877-650-5775

Ensure these specifications apply to the model you have purchased. Changes may occur in

product specification from time to time. Please contact Heartland for the most up-to-date, as it

applies to the product being purchased, or download latest Site Preparation Specifications from

www.heartlandapp.com.

Dimensions

All drawings are for reference only, showing
approximate dimensions for rough-in purposes.

Do not cut floor or ceiling supports due to
chimney installations.

In some cases, due to room orientation etc., two or more
clearances to combustible walls may contradict each other. the
clearance with the greater numerical value must be maintained.

Unit must be placed on a continuous non-combustible pad (floor
tile with grouting or sheet metal pad) extending 21” (534mm) in
front and 8” (203mm) to the sides and back of the unit. Hearth
must extend to wall if using clearances less than these
dimensions.
Hearth extension must be fabricated from non-combustible
materials 1/2” (13mm) thick minimum with thermal conductivity
factor ‘K’ of 0.43 or lower (units of K = btu/ft/h/F/in). To determine
thickness of equivalent material required use formula (“K” x 0.5)
/0.43 = thickness required (“K” value can be obtained from
manufacturer of floor material;

Clearances can be reduced with shielding acceptable to local authorities. Reduced installation

MUST comply with CSA B365 in Canada or NFPA 211 in U.S.A.

Clearance to Combustibles with Listed Double Wall Chimney Connector

Rough In

Measurements

9

Fig. 4 DESN 515005 A

Fig. 5 DESN 515007 A

Heartland Appliances Inc. 1050 Fountain St North, Cambridge, ON N3H 4R7

Installation Requirements Model Heartland Artisan

Help Desk

877-650-5775

Ensure these specifications apply to the model you have purchased. Changes may occur in

product specification from time to time. Please contact Heartland for the most up-to-date, as it

applies to the product being purchased, or download latest Site Preparation Specifications from

www.heartlandapp.com.

Dimensions

All drawings are for reference only, showing
approximate dimensions for rough-in purposes.

Do not cut floor or ceiling supports due to
chimney installations.

In some installations, due to room orientation etc., two or more
clearances to combustible walls may contradict each other, the
clearance with the greater numerical value must be maintained.

Unit must be placed on a continuous non-combustible pad (floor
tile with grouting or sheet metal pad) extending 21” (534mm) in
front and 8” (203mm) to the sides and back of the unit. Hearth
must extend to wall if using clearances less than these
dimensions.
Hearth extension must be fabricated from non-combustible
materials: 1/2” (13mm) thick minimum with thermal conductivity
factor “K” of 0.43 or lower (units of K = btu/ft/h/F/in).
To determine thickness of equivalent material required use
formula: (“K” x 0.5 / 0.43 = thickness required) (“K” value can be
obtained from manufacturer of floor material).

Clearances can be reduced with shielding acceptable to local authorities. Reduced installation

MUST comply with CSA B365 in Canada or NFPA 211 in U.S.A.