Hearth and Home Technologies SL-350TRS-CE-D User Manual

Model:
SL-350TRS-CE-D

WARNING:
IF THE INFORMATION IN THESE
INSTRUCTIONS IS NOT
FOLLOWED EXACTL Y, A FIRE OR

EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE,
PERSONAL INJURY, OR DEATH.

- Do not store or use petrol or other flam­mable vapors and liquids in the vicinity of
this or any other appliance.

- What to do if you smell gas

• Do not try to light any appliance.

• Do not touch any electrical switch.

• Do not use any phone in your building.

• Immediately call your gas supplier from

a neighbor's phone. Follow the gas
supplier’s instructions

• If you cannot reach your gas supplier,

call the fire department.

- Installation and service must be performed
by a qualified installer or competent
person.

Installers Guide

0087

READ THIS MANUAL BEFORE INSTALLING OR
OPERATING THIS APPLIANCE. THIS INSTALLERS
GUIDE MUST BE LEFT WITH APPLIANCE FOR
FUTURE REFERENCE.

WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE
OR MAINTENANCE CAN CAUSE INJURY
OR PROPERTY DAMAGE. REFER TO
THIS MANUAL. FOR ASSISTANCE OR
ADDITIONAL INFORMATION CONSULT A
QUALIFIED INSTALLER OR
COMPETENT PERSON.

These instructions are only valid if the
following country symbol is on the appliance.
If this symbol is not present on the appliance,
it is necessary to refer to the technical
instructions which will provide the necessary
information concerning the modification of the
appliance to the conditions of use for the
country.

These instructions are valid for the following
countries: GB, IE

Printed in U.S.A. Copyright 2007
Heat & Glo, a brand of Hearth & Home T echnologies Inc.
20802 Kensington Blvd., Lakeville, MN 55044

This product is covered by one or more of the following patents: (United States) 4,112,913; 4,408,594; 4,422,426; 4,424,792; 4,520,791; 4,793,322;
4,852,548; 4,875,464; 5,000,162; 5,016,609; 5,076,254 5,191,877; 5,218,953; 5,328,356; 5,429,495; 5,452,708; 5,542,407; 5,613,487; (Australia)
543790; 586383; (Canada) 1,123,296; 1,297,746; 2,195,264; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Please contact your Heat & Glo dealer with any
questions or concerns. For the number of your nearest
Heat & Glo dealer, please call 1-888-427-3973.

1

SAFETY AND WARNING INFORMATION

READ and UNDERSTAND all instructions carefully before starting the installation.
FAILURE TO FOLLOW these installation instructions may result in a possible fire

!

hazard and will void the warranty.
Prior to the first firing of the stove, READ the Using Your Fireplace section of the Users

!

Guide.

DO NOT USE this appliance if any part has been under water. Immediately CALL a

!

qualified service technician to inspect the unit and to replace any part of the control
system and any gas control which has been under water.

THIS UNIT IS NOT FOR USE WITH SOLID FUEL.

!

Installation and repair should be PERFORMED by a qualified service person. The

!

appliance and flue system should be INSPECTED before initial use and at least
annually by a professional service person.

Always KEEP the appliance clear and free from combustible materials, petrol, and

!

other flammable vapors and liquids.
NEVER OBSTRUCT the flow of combustion and ventilation air. Keep the front of the

!

appliance CLEAR of all obstacles and materials for servicing and proper operations.
Due to the high temperature, the appliance should be LOCATED out of traffic areas

!

and away from furniture and draperies. Clothing or flammable material SHOULD NOT
BE PLACED on or near the appliance.

Children and adults should be ALERTED to the hazards of high surface temperature

!

and should STAY AWAY to avoid burns or clothing ignition. Young children should be
CAREFULL Y SUPERVISED when they are in the same room as the appliance.

These units MUST use one of the fluing systems described in the Installing the Fireplace

!

section of the Installers Guide. NO OTHER flue systems or components MAY BE USED.
This gas stove and flue assembly MUST be vented directly to the outside and MUST

!

NEVER be attached to a chimney serving a separate solid fuel burning appliance.
Each gas appliance MUST USE a separate flue system. Common flue systems are

PROHIBITED.
INSPECT the external terminal cap on a regular basis to make sure that no debris is

!

interfering with the air flow.
The glass door assembly MUST be in place and sealed, and the trim door assembly

!

MUST be in place on the stove before the unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass door removed, cracked, or broken.

!

Replacement of the glass door should be performed by a licensed or qualified service
person. DO NOT strike or slam the glass door.

The glass door assembly SHALL ONLY be replaced as a complete unit, as supplied

!

by the gas stove manufacturer. NO SUBSTITUTE material may be used.
DO NOT USE abrasive cleaners on the glass door assembly. DO NOT ATTEMPT to

!

clean the glass door when it is hot.
Turn off the gas before servicing this appliance. It is recommended that a qualified

!

service technician perform an appliance check-up at the beginning of each heating
season.

Any safety screen or guard removed for servicing must be replaced before operating

!

this appliance.

This appliance is intended for use on a gas installation with a governed meter.

!

2

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Table of Contents

Safety and Warning Information .................................. 2

Service Parts List ......................................................... 4

Section 1: Approvals and Regulations....................... 7

Appliance Certification ................................................ 7

Installation Regulations ............................................... 7

Section 2: Getting Started ........................................... 8

Introducing the Heat & Glo Gas Fireplaces................. 8

Pre-installation Preparation......................................... 8

Section 3: Installing the Fireplace ............................ 10

Step 1 Locating the Fireplace ................................. 10

Step 2 Framing the Fireplace ..................................11

Step 3 Installing the Flue System ........................... 12

A. Flue System Approvals ........................... 12

B. Installing Flue Components..................... 23

C. Flue Termination ..................................... 26

Step 4 Positioning, Leveling and

Securing the Fireplace ................................ 31

Step 5 The Gas Control Systems........................... 31

Step 6 The Gas Supply Line ................................... 32

Step 7 Gas Pressure Requirements ...................... 33

Step 8 Wiring the Fireplace .................................... 33

Step 9 Finishing ...................................................... 34

Step 10

Installing Trim, Logs & Ember Material .........

35

Installing the Trim ........................................ 35

Positioning the Logs .................................... 36

Placing the Ember Material ......................... 38

Step 1 1 Before Lighting the Fireplace....................... 39

Step 12 Lighting the Fireplace .................................. 39

After the Installation ..................................... 39

Section 4: Maintaining and Servicing

Your Fireplace .......................................... 40

Section 5: Troubleshooting....................................... 42

Î = Contains updated information.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

3

Service Parts

4

1

3

6

2

5

SL-350TRS-CE-D

12

11

10

Service Parts Diagram

9

Beginning Manufacturing Date: 9-03

Ending Manufacturing Date: _______

7

8

13

14

Log Set Assembly

Part number list on following page.

4

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

(NG , LP) Service Part s List

SL-350TRS-CE-D

IMPORTANT THIS IS DATED INFORMATION. When Requesting service or replacement parts for your appliance, please
provide m odel number and serial num ber. A l l par ts l i st ed i n this m anual m ay be ordered from an authori zed deal er.

ITEM DESCRIPTION SERIAL # PART NUMBER

Log Set Assembly
1 Log 1
2 Log 2
3 Log 3
4 Log 4
5 Log 5
6 Log 6
7 Grate Assembly
8Base Pan

Burner N

9

Burner P

Burner B

10

Glass Door Assembly

11 Hood
12 Door Ass em bl y

13 Door Ass em bl y, Lower
14 Junct i on B ox

Louver, Upper Pre 0029512 3

Louver, Lower Pre 0029512 3

Glass Latch Assembly

Exhaust Baffle

Mineral Wool

Pre S ept 2007
Post S e pt 2007
Pre S ept 2007
Post S e pt 2007
Pre S ept 2007
Post S e pt 2007
Pre 0021061383
Post 002106 1383

Pre 00295123
Post 002951 23
Post 002951 23

LOGS-350CE-D
SRV327-701
SRV2033-701
SRV705-703
SRV530-716
SRV438-724
SRV540-704
2033-013
2033-105
2033-007
2033-027
2033-008
2033-028
2033-009
2033-029
GLA-350TRS
GLA-3504TRS
SRV540-174
540-382A
2033-020
2033-021
546-250A
540-256A
540-257A
386-122A
530-299
050-721

Gasket Assembly

Includes: Burner Neck, Shutter Bracket, Vent, Seal Cap, Valve
Plate, and Air Passage Gaskets

Touch Up Paint

Wall Switch ( off White)

Wall Switch (White)

2113-080

TUP-GBK-12
WSK-21

WSK-21-W
Conversi on Kit N NGK-350TRSCE-D
Conversi on Kit P LPK-350TRSCE-D
Conversi on Kit B BGK-350TRSCE-D

Pilot Orifice N 529-512
Pilot Orifice P/ B 200-2630
Regulat or N 230-1570
Regulat or P / B 230-1520

Addi tiona l service part nu m bers m ay appear on fol l owi ng pag e.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

5

Service Parts

SL-350TRS-CE-D

Valve assembly

1

2

5

4

3

Beginning Manufacturing Date: 9-03

Ending Manufacturing Date: _______

6

7

8

9

10

IMPORTANT THIS IS DATED INFORMATION. When Requesting service or replacement parts for your appliance, please
provide mode l num ber and seri al num b er. All parts l i st e d i n this m anual m a y be ordered from an authorized deal er.

ITEM DESCRIPT ION S ERIAL # PART NUM BER

Pilot Assembly N 529-540A

1

Pilot Assembly P 529-541A

2 Pil ot B rack e t

Pre Sept 2007

Post S e pt 20 07

2033-103
2033-133

Orifice N (#44C) 582-844

3

Orifice B (# 56C) 582-856
Orifice P (#55C) 582-855

383-302A
2078-022
291-513
049-552A
060-521A

529-169
2118-104

Î

4 Flexibl e G as Connec tor
5 Flex Ball Valve As s embly
6 Piezo Ignitor
7 Wire Assembly
8 On/Off Switch Assembly

Valve N 060-524

9

Valve P 060-526

10

Val ve Bracket

Pre Sept 2007

Post S e pt 20 07

6

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

1

Approvals
and
Regulations

Appliance Certification

The Heat & Glo fireplace models discussed in this
Installers Guide have been tested to certification
standards and listed by the applicable laboratories.

CERTIFICATION

MODEL LABORATORY TYPE STANDARD

SL-350TRS-CE-D

Installation Regulations

Before installation check that local distribution conditions, nature of gas and
pressure, and adjustment of the appliance are compatible.

This appliance must be installed with the rules in force, and used only in a
sufficiently ventilated space. Consult instructions before installation and use of
this appliance.

Advantica Gas Fireplace 90/396/EEC

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

7

Introducing the
Heat & Glo
Gas Fireplaces

Pre-installation
Preparation

Heat & Glo direct flue gas fireplaces are designed to
operate with all combustion air siphoned from outside
of the building and all exhaust gases expelled to the
outside.

The information contained in this Installers Guide,
unless noted otherwise, applies to all models and gas
control systems.

Gas fireplace diagrams, including the dimensions, are
shown in this section.

This gas fireplace and its components are tested and
safe when installed in accordance with this Installers
Guide. Report to your dealer any parts damaged in
shipment, particularly the condition of the glass. Do

not install any unit with damaged, incomplete, or
substitute parts.

The flue system components and trim doors are
shipped in separate packages. The gas logs are
packaged separately and must be field installed.

Read all of the instructions before starting the
installation. Follow these instructions carefully
during the installation to ensure maximum safety
and benefit. Failure to follow these instructions
will void the owner’s warranty and may present a
fire hazard.

2

Getting
Started

The Heat & Glo Fireplace Products, Inc. Warranty will
be voided by , and Heat & Glo Fireplace Products, Inc.
disclaims any responsibility for, the following actions:

• Installation of any damaged fireplace or flue system
component.

• Modification of the fireplace or direct flue system.

• Installation other than as instructed by Heat & Glo
Fireplace Products, Inc.

• Improper positioning of the gas logs or the glass
door.

• Installation and/or use of any component part not
manufactured and approved by Heat & Glo Fire­place Products, Inc., not withstanding any indepen­dent testing laboratory or other party approval of
such component part or accessory.

ANY SUCH ACTION MAY POSSIBL Y CAUSE A
FIRE HAZARD.

8

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

When planning a fireplace installation, it’s necessary to determine:

TOP HEAT SHIELD

(FLUE COLLAR COVER PLATE)

GAS

CONTROLS

HOOD

TOP STANDOFFS

GAS

ACCESS

BOTTOM

GRILLE COVER

RATING PLATE/LABELS

ELECTRICAL GAS

• Where the unit is to be installed.

• The flue system configuration to be used.

• Gas supply piping.

• Electrical wiring.

• Framing and finishing details.

• Whether optional accessories—devices such as a fan, wall switch, or

remote control—are desired.
If the fireplace is to be installed on carpeting or tile, or on any combustible
material other than wood flooring, the fireplace should be installed on a metal
or wood panel that extends the full width and depth of the fireplace.

22-3/4 in.

577 mm

11-3/8 in.

289 mm

41-3/4 in.
1061 mm

21-3/8 in.

544 mm

GAS LINE

ACCESS

16-3/8 in.

414 mm

2-1/4 in.

58 mm

6 in.

153 mm

8-3/4 in.
223 mm

29-1/8 in.

741 mm

24 in.

610 mm

28-1/8 in.

714 mm

33 in.

837 mm

6-5/8 in.
167 mm

15-1/8 in.

384 mm

3-5/8 in.

93 mm

15-7/8 in.

402 mm

32-1/2in.

827 mm

ELECTRICAL

ACCESS

6-7/8 in.
174 mm

8 in.

203 mm

Figure 1. Diagram of the SL-350TRS-CE-D

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

9

Step 1
Locating the
Fireplace

The diagram below shows space and clearance
requirements for locating a fireplace within a room.

7.6 cm

B

A

E

NOTE:

*

Dimensions are
shown with the
sides, back
and/or corners
of the unit 1/2
inch from the
wall.

AB CDE

86.4cm 41.3cm 72.8cm 100.1cm 141.6cm

Figure 2. Fireplace Dimensions, Locations, and

Space Requirements

C

1.3 cm

D

3

Installing the
Fireplace

Clearance Requirements

The top and back of the
fireplace are defined by
stand-offs.

The heat shield must be
attached as shown if
combustible materials
are placed directly on
top standoffs (Figure 3).

The minimum clearance
to a perpendicular wall
extending past the face
of the fireplace is 7.62cm.

The back of the fireplac­es may be recessed
into combustible con­struction, as shown
below.

MODEL: SL-350TRS-CE-D RECESSED DEPTH: 41.3cm

TOP STANDOFFS

Figure 3. Heat Shield

HEAT SHIELD

INSTALLED

HEAT SHIELD

Minimum Clearances from the Fireplace to Combustible Materials

Glass
Front

91.4cm 0 1.3cm 1.3cm 3.8cm 79cm

10

Floor

Back o f

Fireplace

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Sides of

Fireplace

To p of

Fireplace

Ceiling

Minimum Clearances from the Flue Pipe to

Combustible Materials

For Vertical

For Horizontal Sections Sections At Wall Firestop s

Top Bottom Sides Top Bottom Sides

7.6 cm 2.54 cm 2.54 cm 2.54 cm 6.4 cm 1.3 cm 2.54 cm

Step 2
Framing the
Fireplace

CAUTION

VENT

FRAMING

HOLE

Fireplace framing can be built before or after the
fireplace is set in place. Framing should be positioned
to accommodate wall coverings and fireplace facing
material. The diagram below shows framing reference
dimensions.

MEASURE FIREPLACE DIMENSIONS, AND
VERIFY FRAMING METHODS AND WALL
COVERING DETAILS, BEFORE FRAMING
CONSTRUCTION BEGINS.

The center of the framing hole is
one inch (2.54cm) above the center
of the horizontal flue pipe.

D

E

B

The framing headers may rest
on the fireplace stand-offs.

Framing should be
constructed of 2 X 4 lumber or heavier.

ABCDE

86,4 83,2 41,3 106 54,2

Figure 4. Framing Dimensions

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

A

C

11

Step 3
Installing the
Flue System

A. Flue System Approvals

These models have flue starting collars on both the
top and the back of the unit. Depending upon the
installation, decide which ONE set of starting collars
will be used to attached the flue system. The starting
collar sealing cap must remain on the starting collar
NOT used.

These models use SL-D-series, direct flue components
when using the TOP flue collars and DVP-series direct
flue components when using the REAR flue collars.

WARNING: YOU MUST NOT MIX DVP-SERIES

!

AND SL D-SERIES COMPONENTS IN ANY
FLUE SYSTEM CONFIGURATION.

Approved flue system components are labeled for
identification. NO OTHER FLUEING SYSTEMS OR
COMPONENTS MAY BE USED. Detailed installation
instructions are included with each flue termination kit
and should be used in conjunction with this Installers
Guide. Figure 4 shows flue system components and
terminations.

Identifying Flue Components

The flue systems installed on this gas fireplace may
include one, two, or three 90°
relationships of vertical rise to horizontal run in flue
configurations using 90° elbows MUST BE strictly
adhered to. The rise to run relationships are shown in the
flueing drawings and tables on the next several pages.

elbow assemblies. The

NOTE: T wo 45° elbows may be used in place of one
90° elbow. You MUST always maintain the MAXIMUM
and MINIMUM rise-to-run ratios in the flue system
when using 45° elbows.

VERTICAL
TERMINATION

HORIZONTAL
TERMINATION

WALL FIRESTOP

90 DEGREE
ELBOW

Flue system termination kits

SL D-SERIES

DVP-SERIES

CEILING

FIRESTOP

STORM COLLAR

ROOF FLASHING

HORIZONTAL PIPE

SUPPORT

PIPE LENGTH

WALL BRACKET

SLK-01DA SLK-991DA

DVP-TVHW

DVP-TRAP

Figure 5. Flue Components and Terminations

12

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

DVP12

305mm

DVP6

152mm

102mm

DVP4

310mm

MAX.

251mm

DVP12A

260mm

DVP45

51mm

MIN.

362mm

45.0

319mm

D

P

V

O

217mm

9

0

S

610mm

914mm

1219mm

DVP24

DVP36

286mm

184mm

32mm TYP

13mm TYP

T

DVP48

NOTE: PIPES OVERLAP 32mm A T EACH JOINT.

FIGURE 6. DVP-Series Balanced Flue Component Specifications
(127mm inner pipe / 203mm outer pipe)

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

13

NOTE: PIPES OVERLAP 34.93mm A T EACH JOINT .

Figure 7. SL D-Series Flue Component Specifications
(102mm inner pipe/168mm outer pipe)

14

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

H

STRAIGHT UP

CAP

V

1

VERTICAL FLUE

V

1 1.8m MAX.

Use SL D-Series

components only .

Figure 8. Straight up Vertical Flue

STRAIGHT OUT HORIZONT AL

FLUE

H

Max. Run

610mm

Use DVP-Series

components only .

Figure 9. Straight Out Horizontal Flue

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

15

Use DVP-Series

components only .

V

H

VH

MIN. 457mm MAX. 1.37m
MIN. 914mm MAX. 2.74m
MIN. 1.37m MAX. 4.1 1m

Figure 10.

MIN. 1.83m MAX. 5.48m
V+H = MAX. 1 1.6m H= MAX. 5.48m

Flue with One 90° Elbow

FLUE WITH ONE (1) 90o ELBOW

VH

MIN. 381mm MAX. 1.43m
MIN. 762mm MAX. 2.29m
MIN. 1.14m MAX. 3.43m
MIN. 1.52m MAX. 4.57m
V + H = MAX 1 1.6m H = MAX. 4.57m

H

FLUE WITH ONE (1) 90o ELBOW

Use SL D-Series

components only .

V

NOTE: A 23 cm vertical section
must be attached to the unit
before the 90o elbow.

Figure 11. Flue with One 90° Elbow

16

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

V

HH

1

FLUE WITH TWO (2) 90° ELBOWS

V H H + H

1

MIN. 305 mm MAX. 610 mm MAX. 1.22 m
MIN. 610 mm MAX. 1.22 m MAX. 2.4 m
MIN. 914 mm MAX. 1.86 m MAX. 3.6 m
MIN. 1.22 m MAX. 2.48 m MAX. 4.8 m

H = MAX. 2.48 m H + H

H

1

= MAX. 4.8m V + H + H1 = 1 1.6m MAX.

1

V

H

Use DVP-Series

components only .

FLUE WITH TWO (2) 90° ELBOWS

VH + H

MIN. 305 mm MAX. 610 mm
MIN. 610 mm MAX. 1.22 m
MIN. 914 mm MAX. 1.86 m
MIN. 1.22 m MAX. 2.48 m

= MAX. 2.48 m V + H + H1= 1 1.6m MAX.

H + H

1

1

Figure 12. Flue with T wo 90° Elbows

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

17

H

1

Use SL D-Series

components only .

H

FLUE WITH TWO (2) 90° ELBOWS

V H + H

MIN. 305mm MAX. 610mm

MIN. 610mm MAX. 1.22m

MIN. 914mm MAX. 1.86m

MIN. 1.22m MAX. 2.48m

MIN. 1.52m MAX. 4.8m

V+H+H1= MAX. 11.6m H+H1= MAX. 4.8m

1

V

H

V

11

Figure 13. Flue with T wo 90° Elbows

FLUE WITH TWO (2) 90° ELBOWS

V

V H

MIN. 305mm MAX. 610mm
MIN. 610mm MAX. 1.22m
MIN. 914mm MAX. 1.86m
MIN. 1.22m MAX. 2.48m
MIN. 1.52m MAX. 4.8m

H = MAX. 4.8m V + V1 + H = MAX. 11.6m

18

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

H

V

H

2

H

1

FLUE WITH THREE (3) 90° ELBOWS

V H H + H

MIN. 305 mm MAX. 610 mm MAX. 1.22 m
MIN. 610 mm MAX. 1.22 m MAX. 2.48 m
MIN. 914 mm MAX. 1.86 m MAX. 3.72 m
MIN. 1.22 m MAX. 2.48 m MAX. 4.8 m

H = MAX. 2.48 m MAX. 4.8 m
NOTE: V + V, + H + H

V

1

= 11.6m MAX.

1

1

V

H

H

1

FLUE WITH THREE (3) 90° ELBOWS

V H H + H

MIN. 305 mm MAX. 610 mm MAX. 1.22 m
MIN. 610 mm MAX. 1.22 m MAX. 2.48 m
MIN. 914 mm MAX. 1.86 m MAX. 3.7 m
MIN. 1.22 m MAX. 2.48 m MAX. 4.8 m

V + H + H1 + H2 = 11.6m MAX. H = MAX 2.48m H + H1 + H2 = MAX. 4.8m

+ H

1

2

USE DVP-SERIES

Figure 14. Flue with three 90° elbows

COMPONENTS ONL Y .

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

19

FLUE WITH THREE (3) 90° ELBOWS

V H H + H

MIN. 305 mm MAX. 610 mm MAX. 1.22 m
MIN. 610 mm MAX. 1.22 m MAX. 2.48 m
MIN. 914 mm MAX. 1.86 m MAX. 3.7 m
MIN. 1.22 m MAX. 2.48 m MAX. 4.8 m

+ H + H1 = 11.6m MAX.

V + V

1

H = MAX 2.48m H + H

= MAX. 4.8m

1

1

H

1

H

V

1

V

USE SL D-SERIES

COMPONENTS ONL Y .

V

1

H

1

FLUE WITH THREE (3) 90° ELBOWS

V H H + H

MIN. 305 mm MAX. 610 mm MAX. 1.22 m
MIN. 610 mm MAX. 1.22 m MAX. 2.48 m
MIN. 914 mm MAX. 1.86 m MAX. 3.7 m
MIN. 1.22 m MAX. 2.48 m MAX. 4.8 m

+ H + H1 = 11.6m MAX.

V + V

1

H = MAX 2.48m H + H

= MAX. 4.8m

1

1

V

H

Figure 15. Flue with three 90° elbows

20

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Appliance Preparation

After determining which set of starting collars will be used
(top or rear), follow flueing instructions accordingly .

WARNING: FAILURE TO REMOVE IN-

!

SULATION IN THE SET OF COLLARS
YOU

ARE USING COULD CAUSE A

FIRE.

WARNING: YOU MUST LEAVE THE

!

INSULATION AND FLUE CAP IN
PLACE IN THE SET OF COLLARS

ARE NOT USING.

YOU

WARNING: FIRE RISK
ONCE APPLIANCE IS SETUP FOR

!

TOP OR REAR FLUEING, IT CAN­NOT BE CHANGED AT A LATER
TIME. IF FLUE CAP AND COMPO­NENTS PREVIOUSLY REMOVED
ARE IMPROPERLY REINSTALLED,
A FIRE MAY RESULT.

CAUTION

Sharp edges-Wear protective gloves and safety
glasses during installation.

Top Flue

Figure 17. Rotate the top heat shield to the vertical
position as shown above. The heat shield must remain
in the vertical position.

2 SCREWS

Figure 18. Replace the two screws as shown.

Note: Actual unit may look different than the fireplace
shown in this section.

2 SCREWS

Figure 16. For top flue, remove the two screws holding
the top heat shield in place. For rear flue, see next
page.

WARNING: FIRE RISK

!

DO NOT REMOVE HEAT SHIELD.
ELEVATED HEADER TEMPERA­TURES MAY CAUSE A FIRE.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Figure 19. Remove the flue cap.

Figure 20. Remove the insulation basket and white
insulation from the center flue pipe.

21

Figure 21. Remove the insulation from the outer flue
pipe.

2 SCREWS

Figure 22. T o att ach the first section of vent pipe, make
sure to use the fiberglass gasket to seal between the
first vent component and the outer fireplace wrap. Use
2 self tapping screws to secure the gasket to the outer
wrap.

Note: Once the flue cap has been removed, it cannot
be reattached.

Figure 24. Cut the metal retaining band and fold the
sides out.

Figure 25. Fold the center parts of the retaining band
out and us to remove the flue cap.

Rear Flue

Figure 23. Remove the insulation from the outer flue
pipe.

22

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Figure 26. Discard the flue cap, remove and discard
the insulation basket. Note: Once the flue cap has
been removed it CANNOT be reattached.

Figure 27. Att ach the first flue section (it will snap into
place). Slide the insulation gasket onto the flue sec­tion, up against the appliance and over the tabs. Use
two self-tapping screws to secure gasket to outer wrap.

B. Installing Flue Components

1. Attaching the First Flue Component to the Starting Collars:
A. On the REAR of the heater

• T o attach the first flue component to the starting collars on the rear of the heater m ake
sure that the heater gasket supplied with the heater seals between the first flue component
and the outer heater wrap.

• Slide the male end of the inner flue of the pipe section over the inner collar on the
heater. At the same time,
slide the outer flue over the
outer collar on the heater.
Push the flue section into
the appliance collar until all
the lances (see Figure 28)
have snapped in place. Tug
slightly on the flue to con­firm that it has completely
locked into place.

• The first 90° elbow installed
in the flue system of a rear
flueing heater MUST BE in
a vertical position.

FIGURE 28.

B. On the TOP of the heater

To attach the first flue component to the starting collars on the top of the heater:

• Lock the flue components into place by sliding the concentric pipe sections with four
(4) equally spaced interior beads into the heater collar or previously installed compo­nent end with four (4) equally spaced indented sections.

• When the internal beads of each outer pipe line up, rotate the pipe section clockwise
about one quarter (1/4) turn. The flue pipe is now locked together .

• Slide the ceramic fiber pad over the first flue section and place it flush to the fireplace.
Continue to add vent components.

WARNING: ENSURE THA T THE HEA TER GASKET SUPPLIED WITH THE HEATER
SEALS BETWEEN THE FIRST FLUE COMPONENT AND THE OUTER HEA TER WRAP .

C. Continue Adding Flue Components

To continue adding flue components in accordance with the pre-planned flue system
configuration:

• Ensure that each succeeding flue component is securely fitted and locked into the
preceding component in the flue system. NOTE: Make sure that seams are NOT
aligned to prevent unintentional disconnection.

• For elbows that are changing the flue direction, two screws minimum should be put in
the outer flue at the joint to prevent the elbow from rotating.

3. Install Support Brackets

For Horizontal Runs - The flue system must be supported every five (5) feet (1.5m) of

horizontal run by a horizontal pipe support.
T o inst all support brackets for horizontal runs:

• Place the pipe supports around the flue pipe.

• Nail the pipe supports to the framing members.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

23

For Vertical Runs - The flue system must be
supported every 2.4 m above the heater flue outlet by
wall brackets.

To install support bracket s for vertical runs:

• Attach wall brackets to the flue pipe and secure the
wall bracket to the framing members with nails or
screws.

WALL BRACKET

WALL STUD

8 FT.

(2.4 m)

FLUE

OUTLET

1 INCH MIN.

(25 mm)

Figure 29. Installing Support Brackets

4. Install Firestops

For Horizontal Runs - Firestops are REQUIRED on

both sides of a combustible wall through which the
flue passes.

T o install firestops (heat shield) for horizont al runs that
pass through either interior or exterior walls:

• Cut a 10-inch by 12-inch (254 mm X 305 mm) hole
through the wall.

• Position the firestops on both sides of the hole pre­viously cut and secure the firestops with nails or
screws.

• The pipe opening of the firestops MUST BE placed
towards the bottom of the firestop.

• Continue the flue run through the firestop.

24

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

10" (254mm)

INTERIOR

WALL SHIELD

12" (305mm)

FIGURE 30. Flue Pipe & Firestop
For Vertical Runs - One firestop is REQUIRED at the

hole in each ceiling through which the flue passes.
To install firestops for vertical runs that pass through

ceilings:

• Position a plumb bob directly over the center of the ver­tical flue component.

• Mark the ceiling to establish the centerpoint of the flue.

• Drill a hole or drive a nail through this center point.

• Check the floor above for any obstructions, such as
wiring or plumbing runs.

• Reposition the heater and flue system, if necessary, to
accommodate the ceiling joists and/or obstructions.

• Cut a 10-inch X 10-inch (254mm X 305mm) hole through
the ceiling, using the firestop pipe opening as a guide.

• Frame the hole with framing lumber the same size as
the ceiling joists.

10" (254mm)
10” (254mm)

CHIMNEY
HOLE

EXISTING CEILING
JOISTS

CEILING

NEW
FRAMING
MEMBERS

FIGURE 31. Hole and New Framing Members

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

25

If the area above the ceiling is NOT an attic, position and
secure the ceiling firestop on the ceiling side of the
previously cut and framed hole.

JOIST

CEILING

NAILS (4 REQUIRED)

FIGURE 32. Ceiling Firestop (Ceiling Side)

CEILING FIRESTOP

If the area above the ceiling IS an attic, position and secure
the firestop on top of the previously framed hole.

NAILS (4 REQUIRED)

RAFTER

CEILING

CEILING FIRESTOP

FIGURE 33. Attic Firestop

C. Flue T ermination

CAUTION:

26

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

IF EXTERIOR WALLS ARE FINISHED WITH VINYL
SIDING, IT IS NECESSARY TO INSTALL THE VINYL
PROTECTOR KIT (VPK-DV) TO THE TOP OF THE
EXTERIOR FIRESTOP FOR ALL ROUND
TERMINATION CAPS).

For Horizontal Terminations using the DVP-TRAP

To attach and secure the termination to the last section of
horizontal flue:

• The rear flue heat shield MUST be placed one inch above
the top of the flue between the wall shield and the base
of the termination cap.

• One section of the heat shield is attached to the wall
shield. The other is attached to the termination cap in
the same manner (see Figure 34).

• The heat shield sections will overlap to match the wall
thickness (depth). The small leg in the shield rests on
top of the flue to properly space it from the pipe section
(see Figure 34).

Interior

Wall Shield

Outer Flue

Inner Flue

INTERIOR

FIGURE 34. Venting through the W all

Rear Vent

Heat Shield

38mm min.

overlap

38mm min.

Overla p

EXTERIOR

• The termination kit should pass through the wall
firestops from the exterior of the building.

• Adjust the termination cap to its final exterior position
on the building and interlock the flue sections.

WARNING: THE TERMINATION CAP

!

MUST BE POSITIONED SO THAT THE
ARROW IS POINTING UP.

• Use a high-temperature sealant gasket to seal between
the pipe and exterior firestop.

For Horizontal Terminations using the SLK-01DA

T o att ach and secure the termination to the last section of
horizontal flue:

• Rotate and interlock the ends as described at the begin­ning of the Installing Flue Components section.

• The termination kit should pass through the wall
firestops from the exterior of the building.

• Adjust the termination cap to its final exterior position
on the building.

WARNING: THE TERMINATION CAP MUST BE

!

POSITIONED SO THAT THE ARROW IS
POINTING UP.

• Use the exterior pipelock hole provided on the round
flange of the wall firestop to secure the flue pipe in place.

• Use a high-temperature sealant or fiberglass rope gas­ket to seal between the pipe and exterior firestop.

• See Figure 37 for flue termination clearances.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

27

Figure 35. T ermination cap

For Vertical Terminations - To locate the flue and

install the flue sections:

• Locate and mark the flue centerpoint on the underside
of the roof, and drive a nail through the centerpoint.

• Make the outline of the roof hole around the centerpoint
nail.

• The size of the roof hole framing dimensions depend
on the pitch of the roof. There MUST BE a 1-inch
(25mm) clearance from the vertical flue pipe to com­bustible materials.

• Mark the roof hole accordingly.

• Cover the opening of the installed flue pipes.

• Cut and frame the roof hole.

• Use framing lumber the same size as the roof rafters
and install the frame securely. Flashing anchored to
the frame must withstand heavy winds.

• Continue to install concentric flue sections up through
the roof hole and up past the roof line until you reach
the appropriate distance above the roof.

T o seal the roof hole, and to divert rain and snow from the
flue system:

• Attach a flashing to the roof using nails, and use a non­hardening mastic around the edges of the flashing base
where it meets the roof.

• Attach a storm collar over the flashing joint to form a
water-tight seal. Place non-hardening mastic around
the joint, between the storm collar and the vertical pipe.

• Slide the termination cap over the end of the flue pipe
and rotate the pipe clockwise 1/4 turn (for SL-D Se­ries) or snap into place (for DVP Series).

28

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

WARNING:

V

!

FOLLOW NATIONAL REGULATIONS
AND CODES OF PRACTICE FOR
MINIMUM CLEARANCES FROM GAS
TERMINALS, AND PLACEMENT OF GAS
TERMINAL.

NOTE

This also pertains to vertical flue systems installed
on the outside of the building.

TERMINATION
CAP

61 cm

TERMINATION

CAP

51 cm

(For DVP Series)

LOWEST

DISCHARGE

OPENING

30.5 cm

H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING

ERTICAL

WALL

X

ROOF PITCH
IS X/ 30.5 cm

Roof Pitch H (min.) cm

flat to 6/12 30.5*
6/12 to 7/12 38*
over 7/12 to 8/12 45.75*
over 8/12 to 9/12 61*
over 9/12 to 10/12 76.25*
over 10/12 to 1 1/12 99
over 1 1/12 to 12/12 122
over 12/12 to 14/12 152.5
over 14/12 to 16/12 18 3
over 16/12 to 18/12 213.5
over 18/12 to 20/12 228.75
over 20/12 to 21/12 24 4

* 91.4 cm minimum in snow regions

Figure 36. Minimum Height from Roof to Lowest

Discharge Opening

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

29

M

V

N

G

v

D

E

v

B

L

v

B

v

F

v

A

B

v

B

v

A

= VENT TERMINAL

V

X

= AIR SUPPLY INLET = AREA WHERE TERMINAL IS NOT PERMITTED

A = 30.5 cm ............... clearances above grade, veran-

(See Note 1)

da, porch, deck or balcony

B = 30.5 cm ............... clearances to window or door

that may be opened, or to per­manently closed window.
(Glass)

D* = 45.8 cm ............... vertical clearance to unventilat-

ed soffit or to ventilated soffit lo­cated above the terminal

*76.2 cm............... for vinyl clad soffits and below

electrical service

F = 22.9 cm .............. clearance to outside corner

G = 15.3 cm ............... clearance to inside corner

H = 91.4 cm ............... not to be installed above a gas

meter/regulator assembly within

91.4 cm horizontally from the cen-

ter-line of the regulator

I = 91.4 cm ............... clearance to gas service regu-

lator vent outlet

J = 22.9 cm ................. clearance to non-mechanical air

supply inlet to building or the

combustion air inlet to any other

appliance

K = 91.4 cm ................. clearance to a mechanical (pow-

ered) air supply inlet

R

H

.91M

M

I

X

v

J or K

P

Q

(See Note 2)

S

Electrical

V

V

T

Service

D*

V

S

L = 2.1 M...................... clearance above paved side-

(See Note 1)

walk or a paved driveway lo­cated on

public property

M** = 45.8 cm ................. clearance under veranda, porch,

deck, balcony or overhang

106.7 cm ............... vinyl

Alcove Applications

N = 15.3 cm ................. non-vinyl sidewalls

30.5 cm ................. vinyl sidewalls

P = 2.4 M

Q

______________________________________________________________________

1 cap 91.4 cm 2 x Q

______________________________________________________________________

2 caps 1.8 M 1 x Q

______________________________________________________________________

3 caps 2.7 M 2/3 x Q

______________________________________________________________________

MIN

4 caps 3.7 M 1/2 x Q

Q

= # termination caps x 3 R

MIN

S = 15.3 cm .................. clearance from sides of

T = 30.5 cm ................... clearance above electrical

(See Note 5)

(See Note 5)

= (2 / # termination caps) x Q

MAX

electrical service

service

R

MAX

ACTUAL

ACTUAL

ACTUAL

ACTUAL

ACTUAL

** only permitted if veranda, porch, deck or balcony is fully open on

a minimum of 2 sides beneath the floor, or meets Note 2.

NOTE 1: On private property where termination is less than 2.1 M
above a sidewalk, driveway, deck, porch, veranda or balcony, use of
a listed cap shield is suggested. (See vents components page)

NOTE 2: Termination in an alcove space (spaces open only on one side
and with an overhang) are permitted with the dimensions specified for
vinyl or non-vinyl siding and soffits. 1. There must be 91.4 cm minimum
between termination caps. 2. All mechanical air intakes within 3.0 M of
a termination cap must be a minimum of 91.4 cm below the termination
cap. 3. All gravity air intakes within 91.4 cm of a termination cap must
be a minimum of 30.5 cm below the termination cap.

NOTE 3: Local codes or regulations may require different
clearances.

NOTE 4: T ermination caps may be hot. Consider their proximity to
doors or other traffic areas.

NOTE 5: Location of the vent termination must not interfere with
access to the electrical service.

NOTE: Vent system termination is permitted in porch areas with
two or more sides open. You must follow all side walls, over­hang and ground clearances as stated in the instructions.

Heat & Glo assumes no responsibility for the improper perfor­mance of the appliance when the venting system does not meet
these requirements.

Figure 37 Vent Termination Minimum Clearances

CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECT OR KIT BE INST ALLED.

30

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Step 4
Positioning,
Leveling, and
Securing the
Fireplace

1. Place the fireplace
into position.

2. Level the fireplace
from side to side and
from front to back.

3. Shim the fireplace
with non-combus­tible material, such
as sheet metal, as
necessary.

4. Secure the fireplace
to the framing by
nailing or screwing.

The diagram below shows how to properly
position, level, and secure the fireplace.

NAILING TABS

BOTH SIDES

Figure 38. Proper Positioning, Leveling, and

Securing of a Fireplace

Step 5
The Gas Control
System

!

Standing Pilot Ignition System

This system includes millivolt control valve,
standing pilot, thermopile/thermocouple flame
sensor, and piezo ignitor.

WARNING: THIS UNIT IS NOT FOR
USE WITH SOLID FUEL.

WARNING: 230 VAC MUST NEVER BE

!

CONNECTED TO A CONTROL VALVE
IN A MILLIVOLT SYSTEM.

STANDING PILOT

Figure 39. Gas Control System

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

31

Step 6

GAS

ACCESS

The Gas
Supply Line

NOTE: Have the gas supply line installed by a
qualified service technician in accordance with
all building regulations.

NOTE: Before the first firing of the stove, the
gas supply

NOTE: Consult local building regulations to
properly size the gas supply line leading to the
(Rp 1/2”) hook-up at the unit.

This gas inlet connection is ISO 7-Rp 1/2 (BSP Rp 1/2).
To install the gas supply line:

• When attaching the pipe, support the control so
that the lines are not bent or torn.

• After the gas line installation is complete, use a
soap solution to carefully check all gas connec­tions for leaks.

!

• At the gas line access hole, use insulation to
repack the space around the gas pipe.

• Insert insulation from the outside of the fireplace
and pack the insulation tightly to totally seal
between the pipe and the outer casing.

line should be purged of any trapped air.

WARNING:
DO NOT USE AN OPEN FLAME TO
CHECK FOR GAS LEAKS.

The gas line should be
installed by a qualified
service technician.

Figure 40

32

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Step 7
Gas Pressure
Requirements

______________________________________________________________

Inlet Pressure 20mbar 37 or 50mbar 30 or 50mbar 25mbar
Manifold Pressure 4-8.7mbar 15.7-25mbar 15.7-25mbar 4-8.7mbar
Gas Rate .54
Max.Input(NETCV) 6.0 kW 5.4 kW 5.2kW 5.0 kW
Burner Injector DMS 44 DMS 55 DMS 56 DMS 42
Pilot Injector 51 30 30 51

Pressure requirements for Heat & Glo gas fireplaces
are shown in the table below .

Natural Gas Propane Butane Natural Gas
(G20) (G31) (G30) (G25)

3

m

/

h

.24

3

m

/

h

.16

3

m

/

h

.54 m3/

h

A tap is provided on the outlet side of the gas control for
a test gauge connection to measure the manifold
pressure. To measure inlet pressure, provisions must
be made to attach a test gauge to the tap immediately
upstream of the gas supply connection to the stove.

The stove and its individual shut-off valve must be
disconnected from the gas supply piping system during
any pressure testing of the system at test pressures in
excess of 60 mbar.

Step 8
Wiring the
Fireplace

If the stove must be isolated from the gas supply piping
system by closing an individual shut-off valve, it must
be of the handle-less type.

NOTE: Electrical wiring must be installed by a
competent electrician.

For Standing Pilot Ignition Wiring
Appliance Requirements

• This appliance DOES NOT require 230 V AC to operate.

WARNING: DO NOT CONNECT 230 VAC

!

TO THE GAS CONTROL VALVE OR THE
APPLIANCE WILL MALFUNCTION AND
THE VALVE WILL BE DESTROYED.

Optional Accessories

Optional remote control kits require that 230 V AC be
wired to the factory installed junction box before the
fireplace is permanently installed.

Wall Switch

Position the wall switch in the desired position on a
wall. Run a maximum of 7.8 m or less length of 1.02
mm diameter minimum wire and connect it to the
stove ON/OFF switch pigtails.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

33

WARNING: DO NOT CONNECT 230 VAC

!

TO THE WALL SWITCH OR THE
CONTROL VALVE WILL BE DESTROYED.

CAUTION

LABEL ALL WIRES PRIOR TO DISCONNECTION
WHEN SERVICING CONTROLS. WIRING ER­RORS CAN CAUSE IMPROPER AND DANGER­OUS OPERATION. VERIFY PROPER OPERA­TION AFTER SERVICING .

OPTIONAL WALL SWITCH

THERMOSTAT OR REMOTE

TP/TH

TP
TH

REMOTE SWITCH

PIGTAIL

ON/OFF
SWITCH

OFF

ON

THERMOPILE

Figure 41. Standing Pilot Ignition Wiring Diagram

Step 9
Finishing

The following diagram shows the minimum vertical
and corresponding maximum horizontal dimensions
of fireplace mantels or other combustible projections
above the top front edge of the fireplace. See Figures
2 , 3 and 4 for other fireplace clearances.

THERMOCOUPLE

GAS VAL VE

Only non-combustible
materials may be used
to cover the black
fireplace front.

Figure 42.

WARNING: WHEN FINISHING THE

!

FIREPLACE, NEVER OBSTRUCT OR
MODIFY THE AIR INLET/OUTLET
GRILLES IN ANY MANNER.

Minimum Vertical and Maximum
Horizontal Dimensions of Combustibles

above Fireplace

34

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

CAUTION

IF JOINTS BETWEEN THE FINISHED WALLS
AND THE FIREPLACE SURROUND (TOP AND
SIDES) ARE SEALED, A 150

O

C. MINIMUM
SEALANT MATERIAL MUST BE USED. THESE
JOINTS ARE NOT REQUIRED TO BE SEALED.
ONLY NONCOMBUSTIBLE MATERIAL (USING

O

150

C. MINIMUM ADHESIVE, IF NEEDED) CAN
BE APPLIED AS FACING TO THE FIREPLACE
SURROUND. SEE THE DIAGRAM SHOWN
BELOW.

1. Apply only non­combustible
facing material
to the fireplace
surround.

Step 10
Installing T rim,
Logs, and
Ember Material

FINISH MATERIAL

MAY BE COMBUSTIBLE

-TOP AND SIDES OF UNIT-

1,27 cm

SEAL
JOINT

1,27 cm

TOP SEAL

JOINT

SIDE

Figure 43. Sealant Material
Installing the Trim

Combustible materials may be brought up to the
specified clearances on the side and top front
edges of the fireplace, but MUST NEVER overlap
onto the front face. The joints between the finished
wall and the fireplace top and sides can only be

°

sealed with a 150

C minimum sealant.

Install optional marble and brass trim surround kits
as desired. Marble, brass, brick, tile, or other
noncombustible materials can be used to cover up
the gap between the sheet rock and the fireplace.

Do not obstruct or modify the air inlet/outlet grilles.
When overlapping on both sides, leave enough
space so that the bottom grille can be opened and
the trim door removed.

WARNING: CHILDREN AND ADULTS

!

SHOULD BE ALERTED TO THE HAZ­ARDS OF HIGH TEMPERATURES OF WORK­ING SURFACES ON THESE HEATERS.
WORKING SURFACES INCLUDE ALL GLASS
P ANELS AND DECORA TIVE DOORS. YOUNG
CHILDREN SHOULD BE CAREFULL Y SUPER­VISED WHEN THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

35

Log Set Assembly: LOGS-350CE-D

LOG PLACEMENT

INSTRUCTIONS

PILOT

BRACKET TAB

1

4

2

3

5

6

Carefully remove the logs from the packaging. CAUTION: Logs are fragile!

BURNER TAB S

1

SUPPORT

BRACKET

1

LOG #1 (SRV327-701): Place log #1 at the rear of the unit, with the left edge behind the tab on the pilot

bracket. The right side sits behind the tab on the support bracket.

2

2

LOG #2 (SRV2033-701): Locate the bottom groove of log #2 over the left most grate bar and align over

the burner by placing the log slot over the burner tab as shown.

36

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

3

3

LOG #3 (SRV705-703): Rest log #3 against the right front grate corner and place its slot over the right

burner tab.

4

1

4

21

2

LOG #4 (SRV530-716): Place the left end of log #4 in the groove on log #2 and the right end on log #1

as shown.

1

5

1

LOG #5 (SRV438-724): Locate the top of log #5 onto log #1 and place the bottom on the right side of

the fourth log grate.

5

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

37

6

6

LOG #6 (SRV540-704): Place log #6 against the second and third grate bars.

If sooting occurs, the logs might need to be repositioned slightly to avoid excessive flame impingement.

Placing the Ember Material

Ember material is shipped with this gas fireplace. The bag
labeled Glowing Ember (050-721) is standard glowing ember
material. To place the ember material:

• Remove latches and tension springs around the glass door.

• Remove the glass door from the unit (Figure 44).

LATCHES

(BOTH TOP

AND BOTTOM)

• Place small pieces of ember material on burner top around
burner ports (Figure 33). Do NOT press embers into
burner ports. Cover the top of the burner with a single
layer of ember material. Do NOT place embers behind
the rear port row as noted in Figure 45.

• Save the remaining ember materials for use during fireplace
servicing.

• Replace the glass door and a front trim door on the unit
(see Replacement Parts Section of the manual.)

• Replace the latches and tension springs.

DO NOT PLACE EMBERS BEHIND THE REAR BURNER PORTS.

GLASS

ASSEMBLY

Figure 44. Glass Assembly

Figure 45. Placement of the Ember Material

38

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Step 11
Before Lighting
the Fireplace

Before lighting the fireplace, be sure to do the following:
Review safety warnings and cautions

• Read the Safety and Warning Information section
at the beginning of this Installers Guide.

Double-check for gas leaks

• Before lighting the fireplace, double-check the unit for
possible gas leaks.

Double-check flue terminations and front grilles
for obstructions.

• Before lighting the fireplace, double-check the unit for
possible obstructions that could be blocking the flue
terminations or the front grilles.

Double-check for faulty components

• Any component that is found to be faulty MUST BE
replaced with an approved component. T ampering with
the fireplace components is DANGEROUS and voids
all warranties.

A small amount of air will be in the gas supply lines. When
first lighting the fireplace, it will take a few minutes for the
lines to purge themselves of this air. Once the purging is
complete, the fireplace will light and will operate normally .

Subsequent lightings of the fireplace will not require this
purging of air from the gas supply lines, unless the gas
valve has been turned to the OFF position, in which
case the air would have to be purged.

NOTE: The fireplace should be run for 3 to 4 hours on the
initial start-up. Turn it of f and let it cool completely . Remove
and clean the glass. Replace the glass and run the fireplace
for an additional 8 hours. This will help to cure the products
used in the paint and logs.

Step 12
Lighting
the Fireplace

After the
Installation

During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate
any odors associated with the fireplace’s initial burning.

Y ou’ve reviewed all safety warnings, you’ve
checked the fireplace for gas leaks, you know the
flue system is unobstructed, and you’ve checked
for faulty components. Now you’re ready to light the
fireplace.

WARNING: PLEASE REFER TO THE

!

USER’S MANUAL FOR ALL CAUTIONS,

SAFETY , AND W ARNING INFORMA TION
PERTAININGTO THE LIGHTING AND OPER­ATION OF THE FIREPLACE.

LEA VE THIS INSTALLATION MANUAL
WITH THE APPLIANCE FOR FUTURE
REFERENCE.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

39

4

Maintaining
and Servicing
Y our Fireplace

Fireplace
Maintenance

IMPORTANT

Type of

Fireplace Stove Maintenance T ask To

Maintenance Frequency By Be Completed

Replacing Once annually, Qualified Brush away loose ember material near
Old Ember during the Service the burner. Replace old ember
Material annual checkup Technician material with new 10mm thin pieces

Although the frequency of your appliance servicing
and maintenance will depend on use and the type of
installation, you should have a qualified service
technician perform an appliance checkup at the
beginning of each heating season. See the table below
for specific guidelines regarding each fireplace
maintenance task.

TURN OFF THE GAS BEFORE SERVICING
YOUR FIREPLACE.

Glowing Ember (050-721). New ember
material should be placed on top of the
burner. Save the remaining ember
material and repeat this procedure at
your next servicing. For more
information, see Placing Ember

Material in the INST ALLERS GUIDE.

Cleaning Once annually Qualified Brush or vacuum the control
Burner Service compartment, and burner areas
& Controls Technician surrounding the logs.

Checking Periodically Qualified Make a visual check of your stove’s
Flame Service flame patterns. Make sure the flames
Patterns, Technician/ are steady — not lifting or floating.
Flame Height Owner See the picture in Figure 35 . The

thermopile/thermocouple tips should be
covered with flame. See the picture in
Figure 36.

Checking Before initial use Qualified Inspect the external terminal cap on a
Flue System and at least Service regular basis to ensure that no debris is

Cleaning
Glass Door

annually thereafter, Technician/ interfering with the flow of air. Inspect
more frequently Owner entire flue system for proper function.
if possible

After the first 3-4
hours of use. As
necessary after
initial cleaning.

Qualified
Service
Technician

Remove and clean glass after the first
3 to 4 hours of use. After the initial
cleaning, clean as necessary,
particularly after adding new ember
material. Film deposits on the inside
of the glass door should be cleaned
off using a household glass cleaner.
NOTE: DO NOT handle or attempt to
clean the door when it is hot and DO
NOT use abrasive cleaners.

40

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Figure 46. Burner Flame Patterns

STANDING PILOT

MAKE SURE THE FLAMES

ARE STEADY—NOT

LIFTING OR FLOATING.

Figure 47. Pilot Flame Patterns

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

41

Standing Pilot T roubleshooting

5

Trouble­shooting

With proper
installation,
operation, and
maintenance your
gas fireplace will
provide years of
trouble-free
service. If you do
experience a
problem, this
troubleshooting
guide will assist a
qualified service
person in the
diagnosis of a
problem and the
corrective action to
be taken. This
troubleshooting
guide can only be
used by a
qualified service
technician.

Symptom

1. After repeated
triggering of the red
or black piezo
button, the spark
ignitor will not light
the pilot.

2. The pilot will not stay
lit after carefully
following the lighting
instructions.

3. The pilot is burning,
there is no gas
burner, the valve
knob is in the ON
position, and the
ON/OFF switch is in
the ON position.

Possible Cause

a. Defective ignitor

b. Defective pilot or

misaligned
electrode (spark at
electrode)

c. No gas or low gas

pressure

d. No LP in the tank
a. Defective

thermocouple

b. Defective valve

a. ON/OFF switch or

wires defective

b. Thermopile may

not be generating
sufficient
millivoltage

Corrective Action

Check the spark at the electrode and
pilot. If no spark and electrode wire
properly connected, replace the ignitor.

Using a match, light the pilot. If the
pilot lights, turn off the pilot and
trigger the red or black piezo button
again. If the pilot lights, an improper
gas/air mixture caused the bad
lighting and a longer purge period is
recommended. If the pilot will not
light, ensure that the gap at the
electrode and pilot is 3 mm to have
a strong spark. If the gap is OK,
replace the pilot.

Check the remote shut-off valves
from the fireplace. Usually, there is a
valve near the gas main. There can
be more than one (1) valve between
the fireplace and the main.

Check the LP (propane) tank. You
may be out of fuel.

Check that the pilot flame impinges
on the thermocouple. Clean and/or
adjust the pilot for maximum flame
impingement.

Ensure that the thermocouple
connection at the gas valve is fully
inserted and tight (hand tighten plus
1/4 turn).

Disconnect the thermocouple from
the valve, place one millivolt meter
lead wire on the tip of the
thermocouple and the other meter
lead wire on the thermocouple
copper lead. Start the pilot and hold
the valve knob in. If the millivolt
reading is less than 15mV, replace
the thermocouple.

If thermocouple is producing more
than 15 millivolts, replace faulty valve.

Check the ON/OFF switch and wires
for proper connections. Place the
jumper wires across the terminals
at the switch. If the burner comes on,
replace the defective switch. If the
switch is OK, place the jumper wires
across the switch wires at the gas
valve. If the burner comes on, the
wires are faulty or connections are
bad.

If the pilot flame is not close enough
physically to the thermopile, adjust
the pilot flame.

Be sure the wire connections from
the thermopile at the gas valve
terminals are tight and that the
thermopile is fully inserted into the
pilot bracket.

is

42

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

Symptom

3. (Continued)

Possible Cause

c. Defective valve

d. Plugged burner

orifice

e. Wall switch or wires

are defective

Corrective Action

Check the thermopile with a millivolt
meter. Take the reading at TH-TP&TP
terminals of the gas valve. The meter
should read 325 millivolts minimum,
while holding the valve knob
depressed in the pilot position, with
the pilot lit, and the ON/OFF switch in
the OFF position. Replace the faulty
thermopile if the reading is below the
specified minimum.

With the pilot in the ON position,
disconnect the thermopile leads from
the valve. Take a reading at the
thermopile leads. The reading should
be 325 millivolts minimum. Replace
the thermopile if the reading is below
the minimum.

Turn the valve knob to the ON position.
Place the ON/OFF switch in the ON
position. Check the millivolt meter at
the thermopile terminals. The millivolt
meter should read greater than 125mV
If the reading is acceptable, and if the
burner does not come on, replace the
gas valve.

Check the burner orifice for stoppage.
Remove stoppage.

Follow the corrective action in
Symptom and Possible Cause 1. a.
above. Check the switch and wiring.
Replace where defective.

4. Frequent pilot
outage problem.

a. Pilot flame may be

too high or too low,
or blowing (high),
causing pilot safety
to drop out

Clean and adjust the pilot flame for
maximum flame impingement on
thermocouple. Follow lighting
instructions carefully.

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07

43

Symptom

5. The pilot and main
burner extinguish
while in operation.

Possible Cause

a. No LP in the tank

b. Inner flue pipe

leaking exhaust
gases back into the
system

Corrective Action

Check the LP (propane) tank. Refill the
fuel tank.

Check for gas leaks.

6. Glass soots.

7. Flame burns blue
and lifts off burner.

c. Horizontal flue

improperly pitched

d. Glass too loose and

air tight packet leaks
in corners after
usage

e. Bad thermopile or

thermocouple

f. Improper flue cap

installation

a. Flame impingement

b. Improper venturi

setting

c. Debris around

venturi

a. Insufficient oxygen

being supplied

The horizontal flue cap should slope
down only enough to prevent any water
from entering the unit. The maximum
downward slope is 6 mm.

Tighten the corner.

Replace if necessary.

Check for proper installation and
freedom from debris or blockage.

Adjust the log set so that the flame
does not excessively impinge on it.

Adjust the air shutter at the base of the
burner.

Inspect the opening at the base of the
burner. NO MATERIAL SHOULD BE
PLACED IN THIS OPENING.

Ensure that the flue cap is installed
properly and free of debris. Ensure that
the flue system joints are tight and
have no leaks.

Ensure that no debris has been placed
in the area at the base of, or in the area
of, the air holes in the center of the
base pan beneath the burner.

Ensure that the glass is tightened
properly on the unit, particularly on top
corners.

44

Heat & Glo • SL-350TRS-CE-D • 2033-900 Rev. N • 10/07