Hearth and Home Technologies SANTAFEI-B User Manual

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SANTA FE PELLET INSERT

OMNI-Test Laboratories, Inc.

Owner’s Manual

Installation and Operation

Model:

SANTAFEI-B

DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions included.

WARNING

Please read this entire manual before installation and use of this pellet fuel-burning room heater. Failure to follow these instructions could result in property damage, bodily injury or even death.

• Do not store or use gasoline or other ﬂam-

mable vapors and liquids in the vicinity of this or any other appliance.

• Do not overﬁre - If any external part starts to glow, you are overﬁring. Reduce feed rate. Overﬁring will void your warranty.

• Comply with all minimum clearances to com bustibles as speciﬁed. Failure to comply may cause house ﬁre.

•

NOTICE

Read, understand and follow these instructions for safe installation and operation.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as ﬁreplace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other ﬂammable materials.

• Keep clothing, furniture, draperies and other ﬂammable materials away.

Tested and

Listed by

•

Leave this manual with party responsible for use and operation.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

O-T L

Portland

Oregon USA

DO NOT

DISCARD

Tested and approved for wood pellets and shelled ﬁeld corn fuel only. Burning of any other type of fuel voids your warranty.

www.quadraﬁre.com

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state and national

• Consult local building, ﬁre ofﬁcials or authorities having jurisdic-

7019-205C

CAUTION

codes and regulations.

tion about restrictions, installation inspection, and permits.

September 1, 2008

Santa Fe Pellet Insert

B b b S

e d

and Welcome to the Quadra-Fire Family!

Hearth & Home Technologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality, durability, and performance.

This commitment begins with our research of the market, including ‘Voice of the Customer’ contacts, ensuring we make products that will satisfy your needs. Our Research and Development facility then employs the world’s most advanced technology to achieve the optimum operation of

SANTA FE PELLET INSERT

SERIAL NO.

/ NUMÉRO DE SÉRIE

007008

2008 2009 2010

JAN FEB MAR APR MAY JUNE

JULY AUG SEPT OCT NOV DEC

Tested and

Listed by

OMNI-Test Laboratories, Inc.

This model is exempt from EPA certification under 40 CFR

60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

Made in China/ Fait Aux Chine

Portland

O-T L

Oregon USA

U.S. ENVIRONMENTAL PROTECTION AGENCY

Report / Rapport: 061-S-62-6

SAMPLE

7019-204B

SAMPLE:

SERIAL NUMBER LABEL

LOCATION:

Behind left access panel.

our stoves, inserts and ﬁreplaces. And yet we are old-fashioned when it comes to craftsmanship. Each unit is meticulously fabricated and surfaces are hand-ﬁnished for lasting beauty and enjoyment. Our pledge to quality is completed as each model undergoes a quality control inspection.

We wish you and your family many years of enjoyment in the warmth and comfort of your hearth appliance. Thank you for choosing Quadra-Fire.

SAFETY LABEL

Tested and

Listed by

OMNI-Test Laboratories, Inc.

#061-S-62-6

Listed Solid Fuel Room Heater/Pellet Type Insert. appliance has been tested and listed for use in Manufactured Homes in accordance with OAR 814-23-9000 through 814-23-909.

Tested to: ASTM E-1509-2004, ULC S628-93, ULC /ORD-C1482-M1990 Room Heating Pellet Burnin Type, (UM) 84-HUD FOR USE Route power cord away from unit. Do not route cord under or in front of appliance. DANGER 5mm ceramic available from your dealer. To start, set thermostat above room temperature, the appliance will light automatically. To shutdown, se thermostat to below room temperature. For further instruction refer to owners manual.

eep viewing and ash removal doors tightly closed during operation.

Install and use only in accordance with manufacturers installation and operating instructions. Contac

local building or fire officials about restrictions and inspection in your area.

ARNING - FOR MOBILE HOMES Do not install appliance in a sleeping room. An outsid combustion air inlet must be provided. The structural integrity of the mobile home floor, ceiling an walls must be maintained. Refer to manufacturer s instructions and local codes for precautions re uired for passing chimne through a combustible wall or ceiling. Inspect and clean vent system fre uently in accordance with manufacturers instructions.

Do Not Connect This Unit to a Chimney Serving Another Appliance. Use a 3" or 4" diameter type "L" or "PL" venting system.

0 in. Clearance To Exposed Section And Face Trim

Max. Mantel Depth: 12 in. (305mm)

SIDE WALL

Bea erton

O-T L

Oregon USA

Re ort No.

Electrical Rating:

Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS

MANTEL

Santa Fe Pellet Insert

Input Rating: 30,000 BTU/HR.

115 AC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.

ONL WITH PELLETI ED WOOD OR SHELLED FIELD CORN FUEL.

PREVENT HOUSE FIRES

SAMPLE

Masonry or ero Clearance

Face Trim

DO NOT REMOVE THIS LABEL

Also suitable for Mobile Home Installation. Thi

AS A BUILT-IN UNIT

A Top of Hopper

Rear ent 2.5 in. 64mm

Side of Hopper

C Back of Hopper Top/Rear ent 2.5 in. 64mm

ent Pipe to Combustible

A Insert side to combustible side wall B

Insert top to mantel

C Insert top to max. 2.25 in. to top face trim 4.75 in. 121mm

Insert side to max. 2.25 in. to side face trim

D E Hearth extension to from door opening - front F

Hearth extension from side of door opening

Manufactured by:

1445 Highway North, Colville, WA 99114

www. uadrafire.com

Top ent 2.0 in. 51mm

Top/Rear ent 2.0 in. 51mm

Top/

Rear ent 3.0 in. 76mm

16 in. 406mm

12 in. 305mm

10 in. 254mm

6 in. 152mm

7019-209

SAMPLE: CLEARANCE TO COMBUSTIBLES LABEL

LOCATION: On chain behind right access panel

Page 2

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Santa Fe Pellet Insert

TABLE OF CONTENTS

Section 1: Listing and Code Approvals

A. Appliance Certiﬁcations ......................4

B. Mobile Home Approved ......................4

C. Glass Speciﬁcations ............................4

D. Electrical Rating ..................................4

E. BTU & Efﬁciency Speciﬁcations ..........4

Section 2: Getting Started

A. Design, Installation & Location

Considerations ....................................5

B. Locating Your Appliance & Chimney ..6

C. Draft ....................................................6

D. Negative Pressure ..............................6

E. Fire Safety ..........................................7

F. Tools & Supplies Needed ...................7

G. Inspect Appliance, Components

and Pre-Check List .............................7

Section 3: Dimensions & Clearances

A. Appliance Dimensions ........................8

B. Clearances to Combustibles

As A Built-In, UL and ULC ..................9

C. Clearances to Combustibles,

Masonry & Zero Clearance .................10

D. Floor Protection ..................................10

E. Minimum Opening for Factory

Built Fireplace ..................................... 10

F. Removing Floor of Factory Built

Fireplace ............................................. 11

Section 4: Vent Information

A. Chimney & Exhaust Connections ........12

B. Venting Termination Requirements ....12

C. Equivalent Feet of Pipe.......................13

D. Pipe Selection Chart ...........................13

Section 5: Venting Systems

A. Direct Connect with Outside Air .......... 14

B. Direct Connect without Outside Air .....14

C. Full Reline with Outside Air .................15

Section 8: Operating Instructions

A. Fuel Size & Material ............................24

B. General Operation Information ...........24

C. Before Your First Fire .........................25

D. Starting Your First Fire ........................25

E. Fire Characteristics .............................25

F. Feed Rate Adjustment .......................25

G. Ignition Cycles ....................................26

H. Frequently Asked Questions...............26

Section 9: Troubleshooting ............................27-29

Section 10: Maintaining & Servicing Appliance

A. Proper Shutdown Procedures .............30

B. Quick Reference Maintenance Chart ..30

C. General Maintenance & Cleaning .......30-33

D. High Ash Content Maintenance ..........34

E. Blower Replacement ...........................35

F. Igniter Replacement ............................36

G. Glass Replacement .............................36

H. Bafﬂe & Brick Removal .......................37-38

Section 12: Reference Material

A. Component Functions.........................39-40

B. Component Locations ......................... 41

C. Exploded Drawings .............................42-43

D. Service Parts & Accessories ...............44-46

E. Service & Maintenance Log ................ 47-48

F. Homeowner’s Notes ............................49

G. Warranty Policy ...................................50-51

H. Contact Information .............................52

Section 6: Mobile Home .................................. 16

Section 7: Appliance Set-Up

A. Leveling System .................................17

B. Outside Air Kit ..................................... 17

C. Grille Installation .................................18

D. Door Handle Installation .....................19

E. Door Trim Installation ..........................19

F. Door Removal .....................................19

G. Adjustable Hearth Support ..................20

H. Panel & Trim .......................................21

I. Log Set Placement ..............................22

J. Thermostat Installation ........................23

September 1, 2008

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Santa Fe Pellet Insert

Listing and Code Approvals

A. Appliance Certiﬁcation

MODEL: Santa Fe Pellet Insert

LABORATORY: OMNI Test Laboratories, Inc

REPORT NO. 061-S-62-6

TYPE: Solid Fuel Room Heater/Pellet Fuel

Burning Type Insert

STANDARD: ASTM E1509-2004, ULC S628-93 and

ULC/ORD-C1482-M1990 Room Heater Pellet Fuel Burning Type and (UM) 84HUD, Mobile Home Approved

B. Mobile Home Approved

This appliance is approved for mobile home installations when not installed in a sleeping room and when an outside combustion air inlet is provided.

The structural integrity of the mobile home ﬂoor, ceiling, and walls must be maintained. The appliance must be properly grounded to the frame of the mobile home and use only listed pellet vent, Class “L” or “PL” connector pipe.

A Quadra-Fire Outside Air Kit must be installed in a mobile home installation.

E. BTU & Efﬁciency Speciﬁcations

Particulate Emissions Rating:

*BTU Output: 8,000 - 30,000 / hr

Heating Capacity: up to 1,500 sq. ft. depending

Hopper Capacity: 45 lbs

Fuel: Wood Pellets or Shelled Corn

Shipping Weight: 214 lbs

*BTU output will vary, depending on the brand of fuel you use in your appliance. Consult your Quadra-Fire dealer for best results.

NOTE: Hearth & Home Technologies, manufacturer of this appliance, reserves the right to alter its products, their speciﬁcations and/or price without notice.

.7 grams/hr

on climate zone

C. Glass Speciﬁcations

This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass.

NOTE: This installation must conform with local codes. In the absence of local codes you must comply with the ASTM

E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990, (UM) 84-HUD

D. Electrical Rating

115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps

Page 4

7019-205C

September 1, 2008

Recommended Location:

Santa Fe Pellet Insert

A.Design, Installation & Location Considerations

1. Appliance Location

OT Check building codes prior to installation.

• Installation MUST comply with local, regional, state and national codes and regulations.

• Consult insurance carrier, local building inspector, ﬁre ofﬁcials or authorities having jurisdiction over restrictions, installation inspection and permits.

Getting Started

Since pellet exhaust can contain ash, soot or sparks, you must consider the location of:

• Windows

• Air Intakes

• Air Conditioner

• Overhang, sofﬁts, porch roofs, adjacent walls

• Landscaping, vegetation

When locating vent and venting termination, vent above

roof line when possible. It is a good idea to plan your installation on paper, using exact measurements for clearances and ﬂoor protection, before actually beginning the installation

Consideration must be given to:

operation. Do NOT install damaged, incomplete or substitute components.

• Safety, convenience, trafﬁc ﬂow

• Placement of the chimney and chimney connector.

• If you are not using an existing chimney, place the appli-

proved venting speciﬁcally designed for corn to prevent corrosion or degradation. Follow the instructions from the venting manufacturer.

ance where there will be a clear passage for a factorybuilt listed chimney through the ceiling and roof.

• Installing an optional outside air kit would affect the loca-

tion of the vent termination.

considerable air movement can cause intermittent smoke spillage from appliance. Do not locate appliance near:

• Frequently open doors

• Central heat outlets or returns

Damaged parts could impair safe

TO If burning shelled ﬁeld corn, you must use ap-

OT Locating the appliance in a location of

Location NOT recommended:

Not the highest point of the roof Wind loading possible

Windward

Recommended: Outside Air Intake on windward side

Figure 5.1

Recommended Location:

Above peak

Marginal Location:

Below peak

Recommended:

Insulated exterior chase

in cooler climates

Above peak Inside heated space

Multi-level Roofs

Marginal Location:

Wind loading possible

Location NOT recommended:

Too close to tree Below ad acent structure Lower roof line Avoid outside wall

Leeward

NOT recommended: Outside Air Intake on leeward side

September 1, 2008

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Santa Fe Pellet Insert

B. Locating Your Appliance & Chimney

Location of the appliance and chimney will affect performance.

• Install through the warm airspace enclosed by the building envelope. This helps to produce more draft, especially during lighting and die-down of the ﬁre.

• Penetrate the highest part of the roof. This minimizes the effects of wind loading.

• Locate termination cap away from trees, adjacent structures, uneven roof lines and other obstructions.

• Minimize the use of chimney offsets.

• Consider the appliance location relative to ﬂoor and ceiling and attic joists.

CAUTION

• Do NOT connect this unit to a chimney ﬂue servicing another appliance.

• Do NOT connect to any air distribution duct or system.

C. Draft

Draft is the pressure difference needed to vent appliances successfully. When an appliance is drafting successfully, all combustion byproducts are exiting the home through the chimney.

Considerations for successful draft include:

• Preventing negative pressure

• Location of appliance and chimney

OT Hearth & Home Technologies assumes no

responsibility for the improper performance of the chimney system caused by:

• Inadequate draft due to environmental conditions

• Downdrafts

• Tight sealing construction of the structure

• Mechanical exhausting devices

D. Negative Pressure

Negative pressure can

cause spillage of combustion fumes and soot.

Negative pressure results from the imbalance of air available for the appliance to operate properly. It can be strongest in lower levels of the house.

Causes include:

• Exhaust fans (kitchen, bath, etc.)

• Range hoods

• Combustion air requirements for furnaces, water heaters and other combustion appliances

• Clothes dryers

• Location of return-air vents to furnace or air conditioning

• Imbalances of the HVAC air handling system

• Upper level air leaks such as:

- Recessed lighting

- Attic hatch

- Duct leaks

To minimize the effects of negative air pressure:

• Install the outside air kit with the intake facing prevailing winds during the heating season

• Ensure adequate outdoor air for all combustion appliances and exhaust equipment

• Ensure furnace and air conditioning return vents are not located in the immediate vicinity of the appliance

• Avoid installing the appliance near doors, walkways or small isolated spaces

• Recessed lighting should be a “sealed can” design

• Attic hatches weather stripped or sealed

• Attic mounted duct work and air handler joints and seams taped or sealed

Page 6

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Santa Fe Pellet Insert

E. Fire Safety

To provide reasonable ﬁre safety, the following should be given serious consideration:

• Install at least one smoke detector on each ﬂoor of your home.

• Locate smoke detector away from the heating appliance and close to the sleeping areas.

• Follow the smoke detector manufacturer’s placement and installation instructions and maintain regularly.

• Conveniently locate a Class A ﬁre extinguisher to contend with small ﬁres.

• In the event of a hopper ﬁre:

• Evacute the house immediately.

• Notify ﬁre department.

WARNING

Inspect appliance and components for damage. Damaged parts may impair safe operation.

• Do NOT install damaged components.

• Do NOT install incomplete components.

• Do NOT install substitute components.

Report damaged parts to dealer.

WARNING

Fire Risk.

Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions:

• Installation and use of any damaged appliance.

• Modiﬁcation of the appliance.

• Installation other than as instructed by Hearth & Home Technologies.

• Installation and/or use of any component part not approved by Hearth & Home Technologies.

• Operating appliance without fully assembling all components.

• Do NOT Overﬁre.

Or any such action that may cause a ﬁre hazard.

F. Tools And Supplies Needed

Tools and building supplies normally required for installation, unless installing into an existing masonry ﬁreplace:

Reciprocating Saw Hammer Phillips Screw driver Tape Measure

Safety Glasses Framing Square Electric Drill & Bits (1/4”)

1/4” Self-Tapping Screws Plumb Line Level Framing Material Hi-temp Caulking Material

May also need:

Vent Support Straps

Venting Paint Gloves

G. Inspect Appliance & Components and

Pre-Use Check List

1. Place the appliance in a location near the ﬁnal installation area and follow the procedures below:

2. Open the appliance and remove all the parts and articles packed inside the Component Pack. Inspect all the parts and glass for shipping damage. Contact your dealer if any irregularities are noticed.

3. All safety warnings have been read and followed.

4. This Owner’s Manual has been read.

5. Floor protection requirements have been met.

6. Venting is properly installed.

7. The proper clearances from the appliance and chimney to combustible materials have been met.

8. The masonry chimney is inspected by a professional and is clean, or the factory built metal chimney is installed according to the manufacturer’s instructions and clearances.

9. The chimney meets the required minimum height.

10.

11. Plated surfaces have been wiped clean, if

12. Thermostat or remote has been installed.

13. A power outlet is available nearby.

14. A good quality surge protection is highly recom-

All labels have been removed from the glass door.

applicable.

mended to protect the electronics.

September 1, 2008

7019-205C

Page 7

Santa Fe Pellet Insert

Dimensions and Clearances

A. Appliance Dimensions

(733mm)

23-5/8”

(600mm)

(203mm)

28-7/8”

8”

25-3/8”

(

23”

(584mm)

645mm)

Figure 8.1 - Top View

21-1/2”

(546mm)

12-3/4”

(324mm)

Figure 8.2 -Side View

8-5/8”

(219mm)

Page 8

Figure 8.3- Front View

Panel A B

Standard 30 inches (762mm) 40 inches (1016mm)

Large 33 inches (838mm) 50 inches (1270mm)

7019-205C

September 1, 2008

B. Clearance To Combustibles, UL and ULC

AS A BUILT-IN

Santa Fe Pellet Insert

0 in. Clearance To Exposed Section And Face

Figure 9.1

A Top of Hopper Top Vent 2.0 51

Rear Vent 2.5 64

B Side of Hopper Top or Rear Vent 2.0 51

C Back of Hopper Top or Rear Vent 2.5 64

D Vent Pipe to Combustible Top or Rear Vent 3.0 76

INSTALLED AS A BUILT-IN UNIT

Shown with Rear Vent and Optional Outside Air

Inches Millimeters

Combustible Mantel

Figure 9.2

12 in

Top Vent = 2 in Rear Vent = 2.5 in

Back of Hopper = 2.5 in

Vent Pipe to Combustibles = 3 in

6 in

Outside Air

WARNING

Fire Risk. Comply with all minimum clear-

ances to combustibles as speciﬁed.

Failure to comply may cause house ﬁre.

NOTE:

• Illustrations reﬂect typical installations

and are FOR DESIGN PURPOSES ONLY.

• I

llustrations/diagrams are not drawn to

scale.

• Actual installation may vary due to

individual design preference.

September 1, 2008

7019-205C

Page 9

Santa Fe Pellet Insert

Side all

C. Masonry and Zero Clearance Fireplaces

Ma i Mantel De t 12 inc es 0

Figure10.1

D. Floor Protection

Mantel

Inches Millimeters

Fac Tri

A Insert side to combustible

side wall

16 406

B Insert top to mantel 12 305

C Insert top to maximum. 2-

1/4 inch (57mm) face trim

D Insert side to maximum. 2-

4-3/4 121

10 254

1/4 inch (57mm) face trim

Inches Millimeters

E Floor protection hearth extension

from door opening

F Floor protection to the side of door

opening

E. Minimum Opening for Masonry and

Zero Clearance Fireplaces

Location Inches Millimeters

A Rear Width 24 610

B Depth 16 406

C Height 23-1/4 591

D Front Width 29-1/4 743

6 152

Page 10

Figure 10.2

7019-205C

September 1, 2008

F. Removing Metal Floor of Factory-Built Firebox

Santa Fe Pellet Insert

• The ﬁrebrick (refractory), glass doors, screen rails, screen mesh and log grates can be removed from a factory-built ﬁrebox in order to gain minimum insert opening requirements.

• Any smoke shelves, shields and bafﬂes may be removed from a factory-built ﬁrebox if attached with mechanical fasteners.

• The metal ﬂoor of the factory-built ﬁrebox may be removed to facilitate the installation of the insert only when a 1/4 (6mm) inch airspace is provided between the insert and the ﬂoor of outer wrap.

The following is only one example as there are many different models of factory-built ﬁreplaces.

Starter hole

Mark area of floor to cut

Use 2 x 4 from insert packaging to support insert

Figure 11.3. If the ﬂoor is made of thin metal, we recommend using the 2 x 4 from the insert packaging to support the insert. The 2 x 4 may need to be cut to the appropriate size.

Keep sharp edge of metal floor away from power cord

Figure 11.1. Measure and mark the metal ﬂoor for cutting. With a drill, make a starter hole in each corner.

Figure 11.2. Using a saws-all, cut out the ﬂoor.

Figure 11.4. Place the insert into the factory-built ﬁrebox. Ensure that the power cord can not be damaged by the sharp metal edge. You may need to cut out a notch to accommodate the cord.

Leveling Leg

Figure 11.5. Ensure that the leveling leg is positioned over the 2 x 4 before leveling the insert.

September 1, 2008

7019-205C

Page 11

Santa Fe Pellet Insert

Vent Information

A. Chimney and Exhaust Connection

B. Venting Termination Requirements

1. Chimney & Connector: Use 3 or 4 inch (76-102mm)

diameter type "L" or "PL" venting system. It can be vented vertically or horizontally.

2. Mobile Home: Approved for all Listed pellet vent. Use

Listed double wall ﬂue connector. A Quadra-Fire outside air kit must be used with manufactured home installations.

3. Residential: Use 24 gauge single wall ﬂue connector

or Listed double wall ﬂue connector to Class A Listed metal chimneys, or masonry chimneys meeting International Building Code (ICC) standards for solid fuel appliances.

4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.

5. Secure exhaust venting system to the appliance with at

least 3 screws. Also secure all connector pipe joints with at least 3 screws through each joint.

NOTE: All pipe must be welded seam pipe whenever possible. Seal pipe joints with high temperature silicone (500°F [260°C] minimum rated only).

NOTE: If burning shelled ﬁeld corn, you must use approved venting speciﬁcally designed for corn. Follow the instructions from the venting manufacturer.

WARNING

Fire Risk.

• Only LISTED venting components may be used.

• NO OTHER vent components may be used.

Substitute or damaged vent components may impair safe operation.

WARNING

Vent surfaces get HOT, can cause burns if touched. Non-combustible shielding or guards may be required.

CAUTION

Do not terminate vent in any enclosed or semi-enclosed

area such as a carport, garage, attic, crawl space, under a sun deck or porch, narrow walkway or closely fenced area, or any location that can build up a concentration of fumes such as a stairwell, covered breezeway, etc.

1. Termination must exhaust above air inlet elevation. It is

recommended that at least 60 inches (1524mm) of vertical pipe be installed when appliance is vented directly through a wall. This will create a natural draft, which will help prevent the possibility of smoke or odor venting into the home during a power outage. It will also keep exhaust from causing a nuisance or hazard by exposing people or shrubs to high temperatures. The safest and preferred venting method is to extend the vent vertically through the roof.

2. Distance from doors and opening windows, or gravity or

ventilation air inlets into building:

a. Not less than 48 inches (1219mm) below; b. Not less than 48 inches (1219mm) horizontally

from;

c. Not less than 12 inches (305mm) above.

3. Distance from permanently closed windows:

a. Not less than 12 inches (305mm) below, horizontally

from or above.

4. Distance between bottom of termination and grade

should be 12 inches (305mm) minimum. This is conditional upon plants in the area, and nature of grade surface. The grade surface must be a non-combustible material (i.e., rock, dirt). The grade surface must not be lawn. Distance between bottom of termination and public walkway should be 84 inches (2134mm) minimum.

5. Distance to combustible materials must be 24 inches

(610mm) minimum. This includes adjacent buildings, fences, protruding parts of the structure, roof overhang, plants and shrubs, etc.

6. Termination Cap Location (Home Electrical Service)

• Side-to-side clearance is to be the same as minimum clearance to vinyl inside corners.

• Clearance of a termination cap below electrical service shall be the same as minimum clearance to vinyl sofﬁts.

• Clearance of a termination cap above electrical service will be 12 inches (305mm) minimum.

• Location of the vent termination must not obstruct or interfere with access to the electrical service.

Page 12

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September 1, 2008

Santa Fe Pellet Insert

C. Equivalent Feet of Pipe

The table below can help you calculate the equivalent feet of pipe which is a method used to determine pellet vent size.

Figure 13.1.

Example of 3 Elbow-Rear Vent Termination Calculation

2 ft.

3 ft.

2 ft.

Pellet Venting

Component

90o Elbow or Tee

45o Elbow

Horizontal Pipe

Vertical Pipe

WARNING

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualiﬁed installer, service agency or your dealer.

# of

Elbows

Note: This is a generic example and is not intended to represent any speciﬁc fuel type.

Feet of

3X5 15

MultipliedByEquivalent

Pipe

X 3

7X 1 7

2X 0.5 1

Total Equivalent Feet 23

Feet

Components

Equivalent Feet

Figure 13.1

D. Pipe Selection Chart

The chart will help you in determing proper venting size according to the equivalent feet of pipe calcuated above and the altitude above sea level of this installation. Figure 13.2.

Locate the calculated equivalent feet of pipe on the vertical left side of the chart. Move to the right horizontally on the chart until you reach your altitude above sea level.

If you fall below the diagonal line, 3 or 4 inch (76 to 102mm) pipe may be used. If it is anywhere above the diagonal line, a 4 inch (102mm) diameter pipe is required.

The chart reveals that a 90° elbow is 5 times as restrictive to the ﬂow of exhaust gases under positive pressure as 1 foot of horizontal pipe, and a foot of horizontal pipe is twice as restrictive as a foot of vertical pipe.

Example 1

Equivalent Pipe

Length In Feet

Example 2

3 in. or 4 in. (76mm or 102mm) Diameter Pipe

4 in. (102mm) Diameter Pipe Only

1 2 3 4 5 6 7 8 9 10

ALTITUDE IN THOUSANDS OF FEET

Figure 13.2

Example 1: If the equivalent length of pipe is 23 feet with altitude of

8,000 feet you must use 4 inch (102mm) diameter type “L” or “PL” vent.

Example 2: If the equivalent length of pipe is 12 feet with altitude of 6,000 feet you may use 3 or 4 inch (76 to 102mm) diameter type “L” or “PL” vent

September 1, 2008

7019-205C

Page 13

Santa Fe Pellet Insert

Venting Systems

A. Direct Connect With Outside Air

NOTE: In Canada, only a full reline is allowed per

ULC S-628-93, ORD ULC C1482-M1990.

Direct Connect Without Outside Air

NOTE; Use metal plate

around exhaust vent pipe and seal all edges with non-ﬂammable insulation such as ﬁberglass, mineral wool or ceramic material.

Do not use high temperature caulking materials to seal any edge to prevent future serviceability.

Outside Air through Rear Wall

Figure 14.1

NOTE:

• Illustrations reﬂect typical installations and are FOR

DESIGN PURPOSES ONLY.

• I

llustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design

preference.

CAUTION

Never draw outside combustion air from:

• Wall, ﬂoor or ceiling cavity

• Enclosed space such as an attic or garage

Page 14

7019-205C

Figure 14.2

WARNING

Fire Risk. Inspection of Chimney:

• Masonry chimney must be in good condition.

• Meets minimum standard of NFPA 211 Factory-built chimney must be 6 inch (152mm)

•

UL103 HT.

NOTE:

In Canada, where passage through a wall or partition of combustible construction is desired, the installation shall conform to CAN/CSA-B365.

September 1, 2008

C. Full Reline With Outside Air

Santa Fe Pellet Insert

NOTE: Check clearances carefully for this

type of installation to ensure adequate room for outside air venting.

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state and national codes and regulations.

• Consult local building, ﬁre ofﬁcials or authorities having jurisdiction about restrictions, installation inspection, and permits.

Side view of Santa Fe Insert with

side panel removed.

NOTE: In Canada,

only a full reline is allowed per ULC S628-93, ORD ULC C1482-M1990.

NOTE; Use metal plate around exhaust vent pipe and seal all edges with non-flammable insulation such as fiberglass, mineral wool or ceramic.

12” (305mm) min. above

12” (305mm) min. below

45 degree elbow

Figure 15.1

Do not use high temperature caulking materials to seal any edge to prevent future serviceability

Outside Air Termination

Chimney Top

Direct Connect

Figure 15.2

September 1, 2008

Figure 15.3

7019-205C

Exit through the

Ash Clean-Out of

Masonry Chimney

Outside Air through Rear Wall

Page 15

Santa Fe Pellet Insert

Mobile Home

A. Mobile Home Installation

You must use a Quadra-Fire Outside Air Kit for installation in a mobile home.

1. An outside air inlet must be provided for the combustion air and must remain clear of leaves, debris, ice and/or snow. It must be unrestricted while the appliance is in use to prevent room air starvation which causes smoke spillage. Smoke spillage can also set off smoke alarms.

2. The combustion air duct system must be made of metal. It must permit zero clearance to combustible construction and prevent material from dropping into the inlet or into the area beneath the dwelling and contain a rodent screen.

3. The appliance must be secured to the mobile home structure by bolting it to the ﬂoor (using lag bolts). Use the same holes that secured the appliance to the shipping pallet.

4. The appliance must be grounded with #8 solid copper grounding wire or equivalent, terminated at each end with an NEC approved grounding device.

CAUTION

Maintain structural integrity of mobile home:

• Floor, wall, ceiling and/or roof. Do NOT cut through:

• Floor joist, wall studs or ceiling trusses.

• Any supporting material that would affect the structural integrity.

Spark Arrestor Cap

Storm Collar

Roof Flashing

5. Refer to clearances to combustibles and ﬂoor protection

requirements on pages 9 & 10 for listings to combustibles and appropriate chimney systems.

6. Use silicone to create an effective vapor barrier at the location where the chimney or other component penetrates to the the exterior of the structure.

7. Follow the chimney manufacturer’s instructions when installing the vent system for use in a mobile home.

8. Installation shall be in accordance with the Manufacturers Home & Safety Standard (HUD) CFR 3280, Part

24.

WARNING

Installation must comply with Manufactured Home and Safety Standard (HUD), CFR 3280, Part 24.

WARNING

Never install in a sleeping room.

Joist Shield/Firestop

Figure 16.1

Approved Class “L” “PL” Pellet Vent

Page 16

7019-205C

September 1, 2008

Appliance Set-Up

A. Leveling System

The leveling bolts are located at the rear of the appliance. To access the bolts, remove the front access panels. Reach in and turn the bolt to the desired height to level the appliance.

Santa Fe Pellet Insert

B. Outside Air Kit Instructions

Parts Included in Kit: 1 piece of 2 inch x 3 ft. ﬂex hose,

2 hose clamps, 1 collar assembly, 1 termination cap assembly, 1 trim ring, fasteners.

Tools Needed: Phillips head screwdriver; wire cutters; hole saw or jig saw.

1. Measure distance from ﬂoor to air vent opening in appliance and mark location on wall.

2. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch (64-76mm) opening on inside wall and a 3 to 3-1/2 inch (76-89mm) opening on outside of house.

3. Use hose clamp to secure ﬂex pipe to collar assembly.

4. Slide trim ring over ﬂex pipe and run pipe through wall.

5. Attach hose to outside termination cap with second hose clamp.

6. Secure termination cap to outside surface.

7. Secure trim ring to interior wall.

Leveling Bolt on Each Side

Figure 17.1

CAUTION

Never draw outside combustion air from:

• Wall, ﬂoor or ceiling cavity

• Enclosed space such as an attic or garage

Figure 17.2

September 1, 2008

Collar Assembly

Air Intake Channel

Hose Clamp

Flex Hose

7019-205C

Trim Ring

Hose Clamp

Termination Cap Assembly

Page 17

Santa Fe Pellet Insert

C. Optional Grille Removal and Installation

Grille Bracket Cover

(shipped flat from factory)

Finger bend into position after grilles are installed on appliance

Insert heat exchanger rods through holes on second grille.

Heat Exchanger

Rods

Install in flat position

Bend after grilles installed

Figure 18.1

Included in Kit: (4) lower grilles; (3) upper grilles,

(1) upper grille; (4) grille bracket covers; fasteners

Tools Required: #2 Phillips head screwdriver

1. Open the door. Remove the top 2 screws on each side of upper grille and remove the single grille. Remove the bottom 2 screws on each side and remove the 3 grilles attached together.

2. Removing the ash drawer before taking off the lower grille will make the lower grille easier to remove. Using a Phillips head screwdriver, remove the 2 screws on each side and pull forward with a downward motion to avoid catching the grille on the ﬁrepot pull rod.

NOTE: The plated grilles, Nickel, Black Nickel and Gold, have 4 black grille bracket covers to eliminate the brightness of the bracket plating. The bracket covers are shipped ﬂat, installed on the grilles, and after the grilles are installed on the appliance they are then ﬁnger-bent into position.

4. Attach the 4 grille bracket covers to the lower 4 grilles and the top 3 grilles. Slip the metal strips through the grille openings and secure to grille with screws provided. Do not ﬁnger bend the cover brackets at this time.

Install bottom 3 grilles before

installing single top grille

5. Secure the lower grille to the appliance with 2 screws on each side. Finger bend the bracket covers around the plated brackets.

6. The upper grille has 2 separate parts. Install the 3 grilles attached together ﬁrst. Angle the grilles downward and insert the heat exchanger cleaning rods through the holes in the second grille and then twist forward until horizontally level. Attach the grille with only the bottom 2 screws on each side of grille. Do not ﬁnger bend the cover brackets at this time.

7. Position the single top grille over the 3 already in place. Attach with one screw on each side through the top grille and the other 3 grilles to secure to appliance.

8. Finger bend the bracket covers on the upper grille into place.

9. Re-install the ash drawer.

Page 18

7019-205C

September 1, 2008

D. Door Handle Removal

Tools Requied: 5/32 Allen wrench

NOTE: The door handle must be removed before the trim ring can be installed.

1. Open the door. Using a 5/32 Allen wrench, loosen set screw by a couple of turns, but do not remove.

Figure 19.1.

2. Push the pin completely out and remove the handle.

3. Re-install in reverse order.

E. Door Trim Installation

Tools Required: Phillips head screwdriver. (A stubby screwdriver required if door is still installed on the insert).

Santa Fe Pellet Insert

1. Remove the door handle ﬁrst by following the instructions above. Using a Phillips head screwdriver, remove the 2 screws on the top and bottom of the face. Figure 19.1.

2. Pull the face away from the door by rotating the face toward you from the hinge side ﬁrst. Carefully push the door handle through the opening on the face.

3. Lay the face (face up) on a protected surface to avoid scratching the trim when installing it in step 5.

4. Line up the studs on the trim with the holes in the face and push studs into the holes.

5. Turn the face and trim over. Secure with 6 nuts provided. Do not overtighten.

6. Thread the door handle through the face opening and insert the pin through the door handle and door latch. Re-tighten the set screw.

7. Re-attach to the door using the same 4 screws previously

removed.

F. Door Removal

1. Remove the door handle and face. Follow instructions from D and E above.

2. The door can now be lifted off the hinges.

3. Re-install in reverse order.

Figure 19.1

September 1, 2008

7019-205C

Page 19

Santa Fe Pellet Insert

G. Adjustable Hearth Support

Size: 9”d x 45”w, 2” to 10” Height Adjustment

Included in Kit: (1) trim top, (1) trim front, (2) trim sides,

double-sided tape (already installed)

Tools Needed: Phillips head screwdriver, sheet metal shears, measuring tape, gloves

1. The 10 screws on each set of scissors will already be

loose when shipped. Figure 20.1.

2. Expand scissors to desired height. Tighten screws to

hold in place using Phillips head screwdriver. Figure

20.2.

3. Measure front and side trims to required height to cover scissors and mark pieces for cutting. Cut excess material from top of trim’s edge, not bottom. This edge will be sharp; wear gloves to prevent injury to your hands. Figure 20.3.

4. Using sheet metal shears, cut trim along the marked edge. The cut edge ﬁts under lip of top trim, so it allows for some variance in your straight edge.

5. The double-sided tape that holds front and side trims to scissors has a powerful bonding adhesive. Adjustments are extremely difﬁcult once trim has adhered to tape. Do a dry run ﬁrst without removing paper from tape.

Figure 20.1

EXPAND SCISSORS TO DESIRED HEIGHT

Figure 20.2

EXPLODED VIEW OF SCISSORS

SCREWS ARE CIRCLED

DOUBLE-SI DED TAPE

INSTALL FRONT TRIM LAST.

CORNERS OVERLAP SIDE

TRIM PIECES

DOUBLE-SI DED TAPE

CUT TOP EDGE OF TRIM,

NOT BOTTOM EDGE

6. Place cut edge of trim under top lip and into position on scissors. Place side pieces on ﬁrst and then front piece. The front piece overlaps side pieces.

7. Once you are satisﬁed with the positioning, remove trim and set aside.

8. Remove the paper from double-sided tape that is to accept trim side. Align side and then press hard against tape to secure side piece. Repeat for other side. Install front trim piece last.

9. There are 3 holes in the back ﬂange of the top to secure it to the wall if necessary. Use the appropriate fastener for the type of wall material, i.e., brick, sheetrock, etc.

NOTE: 3/8 inch (9.5mm) thick tile or like material can

be cut to size and ﬁt under lip of top trim edge for a decorative touch. Figure 20.3.

WARNING

Sheet metal trim edges will be sharp. For safety purposes wear gloves.

Injury can occur.

Decorative tile

may be installed

Figure 20.3

Figure 20.4

Page 20

7019-205C

September 1, 2008

H. Panel and Trim Set

Santa Fe Pellet Insert

1. Lay panel top and legs face down on protective cov ering to prevent scratching.

1. Attach the panel legs to the top panel using a Phillips head screwdriver. There are 2 screws for each leg.

Figure 21.2.

2. Open the hopper lid by pulling toward you. This will make it easier to set the panels in place. Secure the panels to the insert, 2 screws per leg, as shown in

Figure 21.3.

3. Connect the trim pieces together using the “L” Brackets supplied. Figure 21.4.

4. Slide the trim over the top of the panels.

5. Install the access panels. At the bottom of the access panel there are 2 hooks that slip into a slot at the bottom of the side panel and a magnet at the top that holds the access panel in place. Figure 21.3.

Back view of panel

Attach panel legs to top

Figure 21.2

Open Hopper Lid for Easier Placement of Panel Set

Magnet

Figure 21.1- Completed View

Access Panels

Figure 21.3

View of "L" Bracket

Figure 20.4

Side Panel

Hook

Access Panel

installed

September 1, 2008

7019-205C

Page 21

Santa Fe Pellet Insert

I. Optional Log Set Placement Instructions

CAUTION

Logs are FRAGILE. Use extreme care when handling or cleaning logs.

Four Piece Log Set Installation

1. Open door to expose the ﬁrebox.

2. Positioning the logs.

Place the right rear log as shown. There is a notch in the bottom of the log for clearance for the thermocouple and thermocouple cover (ceramic protection tube).

Figure 22.1.

Continue placing the last 3 logs around the ﬁrepot as show in Figures 22.2, 22.3 and 22.4. Be careful not to block the drop tube in the back of the ﬁrebox where pellets feed into the ﬁrepot.

Figure 22.3

Thermocouple

Cover

Figure 22.1

Drop Tube

Notch

Figure 22.4

Optional Firepot Top Log Installation

Place the log over the ﬁrepot. The charred

area on the log is turned toward the back, not the front.

The log will be about 2-1/2 inches (64mm) above the ﬁrepot when in place. It must rest on the 3 logs in a stable position to prevent it from falling into the ﬁrepot. Figure 21.5.

Figure 22.2

NOTE:

Due to the abrasive nature of a pellet appliance ﬁre, the logs are not covered under warranty. Any placement variation other than shown here can cause excessive heat and shall void the appliance warranty.

Page 22

7019-205C

Figure 22.5

September 1, 2008

J. Thermostat Installation

1. A 12 volt AC thermostat is required to operate this pellet appliance. You may use the included wall mount thermostat or purchase an optional programmable thermostat or remote control.

The included thermostat is equipped with an adjustable

heat anticipator. The current rating is .05 amps. The anticipator needs to be adjusted to the lowest setting available.

2. When mounting a thermostat on a wall, be sure to follow your thermostat installation instructions carefully.

NOTE: Thermostat must be mounted level for accurate readings. The thermostat should be mounted on an inside wall and not in direct line with the appliance convection air. Remove any packaging from inside the thermostat before using.

NOTE: If the thermostat is located too close to the appliance, you may need to set the temperature setting slightly higher to maintain the desired tem-

perature in your home.

3. There is a 4 screw terminal block located on the junction box to the right of the power cord inlet. The center 2 screws are for the thermostat wires. The outer 2 are the mounting screws for the terminal block. Figure 23.1.

Santa Fe Pellet Insert

Cut Away

LEFT SIDE

unction Box

unction Box, Front

CAUTION

Shock hazard.

• Do NOT remove grounding prong from plug.

• Plug directly into properly grounded 3 prong receptacle.

• Route cord away from appliance.

•

Do NOT route cord under or in front of appliance.

Power Cord Recepticle

Terminal Block Center 2 Screws for Thermostat Wires or Remote

Red Call Light

Fuse

110 Outlet for Remote Control Only (unfused)

Figure 23.1

CAUTION

The 110 outlet on the junction box is for a remote control ONLY. Do not use outlet for any other purpose. It can damage the appliance and it will void your warranty.

September 1, 2008

7019-205C

Page 23

Santa Fe Pellet Insert

Operating Instructions

A. Fuel Size And Material

1. Wood Pellets

Fuel pellets are made from sawdust or wood by-products. If the source material is hardwood, they can have a higher mineral content, creating more ash. Fuels containing bark will also have higher ash content. Minerals and other non-combustible materials such as sand will turn into a hard, glass-like substance called a clinker when heated to the extreme temperatures our ﬁrepot reaches. This is what forms clinkers in the bottom of the ﬁrepot. Trees from different areas will vary in mineral content. That is why some fuels produce more clinkers than others. Pellets are manufactured in either 1/4 inch or 5/16 inch (6-8mm) diameter and should be no more than 1-1/2 inches (38mm) in length. Pellet lengths may even vary by lot from the same manufacturer which is why the feed rate may need to be adjusted occasionally. If you burn pellets longer than 1-1/2

inches (38mm) you may have an inconsistent fuel feed rate and/or missed ignitions.

Pellet fuel quality can greatly ﬂuctuate. We recommend using premium grade fuel with ash content less than 1%. Even in some fuel labeled “premium” ash content can vary from bag to bag and possibly exceed 1%. High ash fuel, or lack of maintenance, can cause the ﬁrepot to ﬁll up and thus create a potential for smoking, sooting and possible hopper ﬁres.

Always burn dry fuel. Burning fuel with high moisture content takes heat from the fuel and tends to cool the appliance, robbing heat from your home. Damp pellet fuel can clog the feed system.

We recommend that you buy fuel in multi-ton lots whenever possible. Buying large quantities of fuel at once will greatly reduce the number of times the feed adjustments will need to be made. However, we do recommend trying various brands before purchasing multi-ton lots to ensure your satisfaction.

B. General Operating Information

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the thermostat calls for heat, your appliance will automatically light and deliver heat. When the room is up to temperature and the thermostat is satisﬁed, the red call light will shut off and the appliance will shut down. The red call light is located behind the left access panel.

2. Heat Output Controls

This appliance is equipped with a heat output control switch that has three settings or burn rates; low, medium and high. The appliance will turn on and off as the thermostat demands. When the thermostat calls for heat, the appliance will always start up on High. After burning approximately 4 minutes, the appliance will then burn at the rate at which it was originally set. If the appliance is set at one of the lower settings, it will run quieter but takes longer to heat up an area than if it were set at a higher burn rate. Regardless of the burn rate, when the area is warm enough to satisfy the thermostat, the appliance will shut off.

HI H MED

LOW

RESET BUTTON

WARNING

Fire Risk.

• High ask fuels, or lack of maintenance, can cause the ﬁrepot to ﬁll with ash and clinker. If the ﬁrepot ﬁlls to the top, immediately shut down the appliance and clean.

• Failure to do so could result in smoking, sooting and possible hoper ﬁres.

2. Shelled Field Corn

Shelled ﬁeld corn can be an efﬁcient and economical fuel. We recommend using a 50-50 blend of corn and wood pellets. The only change in operation; 1) the feed rate may require a slight adjustment and 2) ﬁrepot will require more frequent cleanings. The BTU output on the quality of the corn used. In cases where it is acceptable for the appliance to run full time, 100% corn will work after the ﬁre has been started using wood pellets.

Page 24

varies slightly compared to pellets, depending

7019-205C

Figure 24.1

WARNING

Fire Risk.

Keep combustible materials, gasoline and other ﬂammable vapors and liquids clear of appliance.

• Do NOT store ﬂammable materials in the appliance’s vicinity.

• Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter ﬂuid or similar liquids to start or “freshen up” a ﬁre in this heater.

• Keep all such liquids well away from the heater while it is in use.

• Combustible materials may ignite.

September 1, 2008

Santa Fe Pellet Insert

C. Before Your First Fire

1. First, make sure your appliance has been properly installed and that all safety requirements have been met. Pay particular attention to the ﬁre protection, venting and thermostat installation instructions.

2. Double check that the ash drawer and firebox are empty!

3. Check the position of the thermocouple, located above the ﬁrepot, and make sure that it protrudes approximately 3/4 inch (19mm) into the ﬁrepot.

4. Close the front door.

CAUTION

Tip of thermocouple must be in contact with the inside end of the thermocouple cover.

Missed ignitions can occur.

D. Starting Your First Fire

1. A thermostat is required for proper operation of this appliance, except for corn. At this time, ﬁll the hopper with pellets, set the thermostat to its lowest setting. Plug the power cord into nearby outlet.

2. The exhaust blower will stay on for approximately 18 minutes even though the thermostat is not calling for heat. This is normal.

3. Locate the heat output control switch on the lower right side of the ﬁrebox in front of the right access panel. Set to the HIGH setting and then adjust the thermostat to its highest setting. The red call light will be on which is located on the front of the junction box behind the left access panel. This indicates the thermostat is calling for heat. Figure 25.1.

The fuel feed system and the igniter should

5. For your ﬁrst ﬁre it will be necessary to press the reset button once a minute until pellets start to drop into the ﬁrepot, then press button 1 more time. This will ﬁll the feed system and allow the appliance to begin dropping pellets. The appliance will continue to run as long as the thermostat is calling for heat.

6. Once the appliance has ignited, let it burn for approximately 15 minutes, then set the thermostat to the desired room temperature. Adjust the heat output control switch to the desired setting.

E. Fire Characteristics

A properly adjusted ﬁre with the heat output control button set on “HIGH” has a short active ﬂame pattern that extends out of the ﬁrepot approximately 4 inches (102mm). If the ﬁre has tall ﬂames with black tails and seems somewhat lazy, the feed rate will need to be reduced. If the ﬁre is not 4 inches (102mm) tall, increase the feed rate. A medium and low setting will give a shorter ﬂame. The ﬂame will rise and fall somewhat. This is normal.

now

be on.

Cut Away

LEFT SIDE

unction Box

unction Box, Front

Power Cord Recepticle

Terminal Block Center 2 Screws for Thermostat Wires or Remote

Red Call Light

Fuse

110 Outlet for Remote Control Only (unfused)

Figure 25.1

F. Feed Rate Adjustment Instructions

The feed adjustment control rod is factory set, and should be adequate for most fuels. bottom of the hopper and set loose at the factory so the fuel adjustment control rod will slide by only loosening the wing nut. Do not re-tighten bottom set screw.

However, if the flame height is too high or too low, you will need to adjust the feed rate. Wait until the appliance has been burning for 15 minutes before making your adjustments and a

llow 15 minutes for feed adjustment to take effect. Make

adjustments in approximately 1/2 inch increments.

1. Loosen the wing nut. Figure 25.2.

2. Adjust the fuel adjustment control rod towards the "+"

symbol to increase the feed rate and ﬂame height or towards the "-" symbol, to decrease the feed rate and ﬂame height.

3. Re-tighten the wing nut.

Figure 25.2

The set screw is located at the

Finger Hole

in Rod

Wing Nut

September 1, 2008

7019-205C

Page 25

Santa Fe Pellet Insert

G. Ignition Cycles

1. During each ignition cycle, it is normal to see some smoke in the ﬁrebox. The smoke will stop once the ﬁre starts.

2. The convection blower will automatically turn on after your appliance has reached the set temperature. This blower transfers heat from your appliance into the room, and will continue to run after the thermostat has stopped calling for heat until the appliance has cooled down.

3. Occasionally the appliance may run out of fuel and shut itself down. When this happens, the red call light will be on. To restart it, ﬁll the hopper and press the reset button. When you press the reset button the red call light will go out. Release the button and the light will come back on. You should see a ﬁre shortly. If not, follow the instructions on page 25, “Starting Your First Fire”.

CAUTION

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

WARNING

Fire Risk Do NOT operate appliance:

• With appliance door open.

• Firepot ﬂoor open.

• Cleaning slide plates open. Do NOT store fuel:

• Closer than required clearances to combustibles to appliance

• Within space required for loading or ash removal.

Back side of Firepot

Firepot floor left open

Figure 26.1 - DO NOT LEAVE FIREPOT FLOOR OPEN

H. Frequently Asked Questions

ISSUES SOLUTIONS

1. Metallic noise. 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance.

2. Ash buildup on glass. 2. This is normal. Clean the glass.

3. Glass has turned dirty. 3. Excessive build up of ash. The lower burn settings will produce more ash, the higher burn settings produce less. The more it burns on low the more frequent cleaning of the glass is required.

4. Fire has tall ﬂames with black tails and is lazy. 4. The feed rate needs to be reduced or the ﬁrepot needs cleaning. Heat exchanger or exhaust blower needs cleaning.

5. Smokey start-up or puffs of smoke from the airwash. 5. Either the ﬁrepot is dirty or there is too much fuel at start-up and not enough air. Close down feed rate 1/4 (6mm) inch at a time until this no longer happens.

6. Large ﬂame at start-up. 6. This is normal. Flame will settle down once the ﬁre is established.

Page 26

7019-205C

September 1, 2008

Troubleshooting

Santa Fe Pellet Insert

With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualiﬁed service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualiﬁed service technician.

Symptom

Plug in appliance - No response.

Call light on. No ﬁre. No fuel in ﬁrepot.

Call light on. No ﬁre. Partially burned fuel in ﬁrepot.

Call light on. No ﬁre. Unburned pellets in ﬁrepot.

Possible Cause Corrective Action

No current to outlet.

7 amp fuse defective.

#3 snap disc tripped or defective.

Control box defective.

Out of fuel.

#2 snap disc may be defective.

Vacuum switch not closing, no vacuum.

Control box defective.

Firepot clean-out plate not closed.

Firepot is dirty (missed ignition).

Firepot clean-out plate not closed.

Firepot is dirty.

Ignition hole blocked.

Check circuit breaker at service panel.

Replace fuse.

Reset or replace snap disc.

Replace control box.

Check hopper. Fill with fuel.

Replace snap disc.

Check exhaust blower is plugged in and operating. Check vacuum switch is plugged in. Check vacuum hose is in good condition, clear and connected at both ends. Check thermocouple is in good condition and plugged in properly. Make sure venting system is clean. Make sure front door is closed.

Replace control box.

Check that ﬁrepot clean-out plate is fully closed.

Clean ﬁrepot. Make sure there is no clinker in the ﬁrepot.

Clinkers may have to be broken up with ﬁrepot clean-out tool or other means.

Check that ﬁrepot clean-out plate is fully closed.

Clean ﬁrepot. Make sure there is not a clinker in the ﬁrepot. Clinkers may have to be pushed out of ﬁrepot with ﬁrepot clean-out tool or other means.

Scrape with solid piece of wire.

Igniter not working.

Control box defective.

Slow or smoky start-up. Firepot clean-out plate not closed.

Firepot is dirty.

Excessive amount of fuel at start-up.

September 1, 2008

7019-205C

Remove ash drawer to see if igniter is glowing red on start-up. Check igniter wires for good connection. Replace igniter using 1/4 inch (6mm) male /female spade connectors.

Replace control box.

Check that ﬁrepot clean-out is fully closed.

Clean ﬁrepot. Make sure there is not a clinker in the ﬁrepot. Clinkers may have to pushed out of ﬁrepot with ﬁrepot clean-outtool or other means.

Reduce feed rate using feed rate adjustment control rod located inside hopper.

Page 27

Santa Fe Pellet Insert

Symptom Possible Cause Corrective Action

Slow or smoky start-up (Cont’d)

Feed system fails to start.

Dirty exhaust and/or venting system. Check for ash build up in appliance,

including behind rear panels, ﬁrebox, heat exchanger, exhaust blower and venting.

Out of fuel.

#2 snap disc may be defective.

Check hopper, ﬁll with fuel.

Replace snap disc. Firebox door must be closed securely.

No call light. Appliance does not begin start sequence.

Appliance fails to shut off.

Vacuum switch not closing. No vacuum.

Feed system jammed or blocked.

Empty hopper of fuel. Use a wet/dry vacuum cleaner to remove remaining fuel, from hopper, including feed tube. Check feed chute for obstructions. Loosen 2 screws and jiggle feed assembly.

Feed spring not turning with feed motor.

Check that set screw is tight on feed spring shaft at end of feed motor.

Feed motor defective or not plugged in.

Check connections on feed motor, replace if defective.

Thermostat not set to a high enough temperature.

Snap Disc #3 tripped.

No power.

Fuse blown.

Connections at thermostat and/or appliance not making proper contact.

Defective thermostat or thermostat wiring.

Adjust thermostat above room temperature.

Reset snap disc.

Connect to power.

Replace fuse.

Check connections at thermostat and appliance.

Replace thermostat or wiring. NOTE: To test thermostat and wiring, use a jumper wire at the thermostat block on the appliance to by-pass thermostat and wiring.

Control box defective.

Replace control box.

Call light on. Turn thermostat off.

If call light does not go out, disconnect thermostat wires from appliance. If call light does go out, thermostat or wires are defective.

Page 28

7019-205C

September 1, 2008

Symptom Possible Cause Corrective Action

Convection blower fails to start.

No call light.

#1 snap disc defective.

Santa Fe Pellet Insert

Defective control box.

Replace snap disc.

Exhaust blower fails to start or does not shut off.

Large, lazy ﬂame, orange color. Black ash on glass.

Blower not plugged in.

Blower is defective.

Control box is defective.

Blower not plugged in.

Blower is clogged with ash.

Blower is defective.

Control box is defective.

Dirty appliance. Poor fuel quality, high ash content.

Firepot clean-out plate not completely closed.

Check that blower is plugged into wire harness.

Replace blower.

Replace control box.

Check that blower is plugged into wire harness.

Clean exhaust system.

Replace blower.

Replace control box.

Clean appliance, including ﬁrepot, heat exchangers and venting system. Remove stainless steel bafﬂe from ﬁrebox to clean ash from on top of bafﬂe. Clean behind rear brick panels. Change fuel brand to premium.

Check that ﬁrepot clean-out plate is fully closed.

Excessive amount of fuel.

Nuisance shutdowns. Low ﬂame.

Sawdust buildup in hopper.

Feed motor is reversing.

Defective thermocouple.

Defective control box

Firepot more than 1/2 full

Appliance calls for heat. Call light illuminates.

Thermocouple is defective or not properly

plugged in. Exhaust blower starts. No feed or igniter.

Defective control box

Reduce feed rate using feed rate adjustment control rod located inside hopper.

Increase feed by opening feed rate adjustment control rod located inside hopper.

Clean hopper, see page 33.

Check for good connections between feed motor and wire harness.

Replace thermocouple.

Replace control box.

See page 34 for detailed instructions for “High Ash Fuel Content Maintenance”

Check connections on thermocouple or replace if defective. A ﬂashing yellow light on the control box indicates a problem with the thermocouple.

Replace control box.

September 1, 2008

7019-205C

Page 29

Santa Fe Pellet Insert

Maintaining & Servicing Your Appliance

A. Proper Shutdown Procedure

C. General Maintenance

1. Types of Fuel

CAUTION

Shock and Smoke Hazard

• Turn down thermostat, let appliance completely cool and exhaust blower must be off. Now you can unplug appliance before servicing.

• Smoke spillage into room can occur if appliance is not cool before unplugging.

• Risk of shock if appliance not unplugged before servicing appliance.

Depending on the type of fuel you are burning will dictate how often you have to clean your ﬁrepot.

If the fuel you are burning has a high dirt or ash content or you are burning shelled ﬁeld corn, it may be necessary to clean the ﬁrepot more than once a day.

Dirty fuel will cause clinkers to form in the ﬁrepot. A clinker is formed when dirt, ash or a non-burnable substance is heated to 2000°F (1093°C) and becomes glass-like. See “D” page 34 in this section for more details on fuels with high ash content.

Clinker

Figure 30.1 - Clinker

B. Quick Reference Maintenance Chart

Cleaning or Inspection

Ash Pan Every 5 bags of fuel OR X

Ash Removal from Firebox More frequently depending on

the fuel type or ash build-up

Beneath Heat Exchanger Every 1 ton of fuel OR X

Blower, Combustion (Exhaust) More frequently depending on

the fuel type

Blower, Convection More frequently depending on

the fuel type

Door Latch Inspection Prior to heating season OR X

Exhaust Path More frequently depending on

ash build-up

Firebox - Prepare for Non-Burn Season At end of heating season OR X

Firepot - Burning pellets Every 3 bags OR X

Firepot - Burning Corn Every 1 bag OR X

Glass When clear view of ﬁrepot

becomes obscure

Heat Exchanger & Drop Tube Every 1 ton of fuel OR X

Hopper Every 1 ton of fuel or when

changing fuel types

Venting System More frequently depending on

the fuel type

Frequency Daily Weekly Monthly Yearly

OR X

Page 30

7019-205C

September 1, 2008

Santa Fe Pellet Insert

2. Cleaning Firepot with Cleaning Rod & Firepot Clean-Out Tool

• Frequency: Daily or more often as needed

• By: Homeowner

a. The appliance must be in complete shutdown and

cool and the exhaust blower off. NOTE: If you are just cleaning the ﬁrepot, there is no need to unplug the

insert.

b. Pull ﬁrepot cleaning rod OUT and IN a couple of times

to help shake debris loose. See Figure 42.2 on page

42.

If rod is hard to pull, it may be necessary to use your

ﬁrepot clean-out tool to chip away material that has built up on the bottom plate of the ﬁrepot and to push out any clinkers. Larger clinkers may have to be removed from the top of the ﬁrepot. Corn clinkers can be especially difﬁcult to break up.

c. The ﬁrepot ﬂoor plate must be fully closed when ﬁnished.

See Figure 26.1 on page 26.

3. Ash Removal from Firebox

• Frequency: Weekly or more frequently depending on

ash build-up

• By: Homeowner

a. There must not be any hot ashes in the ﬁrebox during

cleaning so allow the appliance to completely cool. Frequent cleaning of the ash in the ﬁrebox will help slow down the build-up of ash in the exhaust blower and vent system.

b. Plug in your appliance, if unplugged, and turn the

thermostat on and immediately shut it off to start the exhaust blower on its cycle time. It will pull ﬂy ash out the exhaust instead of into the room.

c. Open door. There are 2 cleaning slide plates to the

left and right of the ﬁrepot with ﬁnger holes. Pull both slide plates out and sweep the remaining ash from the ﬁrebox into the 2 open holes. A paint brush works well for this. Close slide plates.

d. This ash is deposited in the same ash drawer as the

ﬁrepot debris. The ash drawer should be emptied every time you clean the ﬁrebox. Remember to place the ash and debris into a metal or non-combustible container.

e. The 2 cleaning slide plates must be fully closed when

cleaning is complete.

4. Cleaning Ash Drawer

• Frequency: Weekly or every 5 bags of fuel

• By: Homeowner

Locate the ash drawer underneath the ﬁrepot and

slide the ash drawer straight out. Empty into a noncombustible container and re-install ash drawer.

5. Disposal of Ashes

• Frequency: As needed

• By: Homeowner

Ashes should be placed in a metal container with a tight-ﬁtting lid. The closed container of ashes should be placed on a non-combustible ﬂoor or on the ground, well away from all combustible materials, pending ﬁnal disposal.

If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have been thoroughly cooled.

WARNING

Disposal of Ashes

• Ashes should be placed in metal container with tight ﬁtting lid.

• Ashes should be retained in closed container until all cinders have thoroughly cooled.

WARNING

Fire Risk

• NEVER pull ﬁrepot cleaning rods or cleaning slide plates when appliance is operating. Hot pellets may fall into ashpan and may start a ﬁre or have mis-starts due to lack of vacuum.

Fire Risk.

• The cleaning slide plates must be fully CLOSED when appliance is operating. Hot pellets may fall into ash pan and start a ﬁre.

September 1, 2008

WARNING

7019-205C

Page 31

Santa Fe Pellet Insert

6. Cleaning Heat Exchanger Chambers

• Frequency: Weekly or every 1 ton of fuel

• By: Homeowner

he amount of ash buildup in the ﬁrebox will be a good guide to determine how often you should clean the heat exchangers.

a. Allow the appliance to completely cool down before

pulling the cleaning rods. Turn the thermostat on and then immediately off to start the exhaust blower on its cycle time. It will pull ﬂy ash out the exhaust instead of into the room.

b. Locate the 2 exposed rods directly underneath the heat

exchanger tubes. Figure 32.1.

c. To clean, pull the rods straight out until it stops,

approximately 8 inches (203mm). Slide the rods OUT and IN a couple of times.

10 Heat Exchanger Tubes

8. Cleaning the Glass

• Frequency: When clear view of the ﬁrepot is obscure

• By: Homeowner

a. Appliance must be completely cool before cleaning

glass.

b. Use a damp paper towel or any non-abrasive glass

cleaner. Wipe off with dry towel.

CAUTION

Handle glass assembly with care.

When cleaning glass:

• Avoid striking, scratching or slamming glass.

• Do NOT clean glass when hot.

• Do NOT use abrasive cleaners.

• Use a hard water deposit glass cleaner on white ﬁlm.

• Refer to maintenance instructions.

Cleaning

Rods

Figure 32.1

WARNING

Heat exchanger cleaning rods may be warm to the touch. For safety purposes wear gloves.

Do not pull heat exchanger cleaning rods while appliance is operating.

Push cleaning rods IN when done, DO NOT leave cleaning rods OUT. Injury can occur.

7. Cleaning Beneath Heat Exchanger

• Frequency: Monthly or every 1 ton of fuel

• By: Homeowner

A more thorough cleaning is needed to remove the excess ash that is left behind from the use of the cleaning rods for the heat exchanger tubes. The ash will be resting on the back of the bafﬂe.

This will require removing the bafﬂe and cast brick set. Please refer to pages 37-38 for a detailed explanation of removing the bafﬂe and brick set.

WARNING

Handle glass with care.

• Inspect the gasket to ensure it is undamaged.

• Do NOT strike, slam or scratch glass.

• Do NOT operate appliance with glass assembly removed.

• Do NOT operate with glass cracked, broken or scratched.

9. Door Latch Inspection

• Frequency: Prior to heating season

• By: Homeowner

The door latch is non-adjustable but the gasketing between the glass and ﬁrebox should be inspected periodically to make sure there is a good seal.

NOTE: There is no gasket on the bottom of glass.

NOTE: There are heavy duty vacuum cleaners speciﬁcally

designed for solid fuel appliance cleaning.

Page 32

7019-205C

September 1, 2008

Santa Fe Pellet Insert

10. Cleaning the Hopper

• Frequency: Monthly or every 1 ton of fuel

• By: Homeowner

After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build-up. A combination of sawdust and pellets on the auger reduces the amount of fuel supply to the ﬁrepot. This can result in nuisance shutdowns and mis-starts.

1. The appliance must be in complete shutdown. Allow the appliance to completely cool down.

2 Empty the hopper of any remaining pellets.

3. Vacuum the hopper and feed tube.

11. Cleaning Exhaust Blower - Requires No Lubrication

• Frequency: Yearly or as needed

• By: Quality Service Technician/Homeowner

a. Remove left & right brick. The exhaust blower is behind

the right brick. Vacuum this area thoroughly. See pages 37 & 38 for removing bricks. Re-install bricks when done.

14. Preparing Firebox for Non-Burn Season

• Frequency: At the end of the heating season

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off.

Remove all ash from the ﬁrebox and vacuum thoroughly.

c. Paint all exposed steel, including cast-iron.

•

Use the Touch-Up paint supplied with the appliance; or,

• Purchase paint from your local dealer.

• Must use a high-temperature paint made speciﬁcially for heating appliances.

12. Cleaning Convection Blower - Requires No Lubrication

• Frequency: Yearly or as needed

• By: Qualiﬁed Service Technician

• Task: Contact your local dealer.

13. Soot and Fly Ash: Formation & Need for Removal in Exhaust Venting System.

• Frequency: Yearly or more frequently depending on

ash build-up

• By: Qualiﬁed Service Technician/Homeowner

The products of combustion will contain small particles of ﬂy ash. The ﬂy ash will collect in the exhaust venting system and restrict the ﬂow of the ﬂue gases. At start-up if there is incomplete combustion, or if there is a shutdown or incorrect operation of the appliance it will lead to some soot formation. This will collect in the exhaust venting system.

The venting system may need to be cleaned at least once a year or more often depending upon the quality of your fuel or if there is a lot of horizontal pipe sections. Ash will build up more quickly in the horizontal sections.

September 1, 2008

7019-205C

Page 33

Santa Fe Pellet Insert

D. High Ash Fuel Content Maintenance

• Frequency: When the ash build-up exceeds more

than half way up the ﬁrepot.

• By: Homeowner

Poor quality pellet fuel, or lack of maintenance, can create conditions that make the ﬁrepot ﬁll quickly with ashes and clinkers.

This condition makes the appliance susceptible to overﬁlling the ﬁrepot with pellets which may result in smoking, sooting and possible hopper ﬁres. Figure 34.1 shows an example where the ﬁrepot overﬁlls, pellets back up into the feed tube and ash has accumulated in the ﬁrebox.

An inefﬁcient and non-economical method of burning of fuel caused by poor quality pellet fuel

34.2.

The correct ﬂame size when good quality, premium pellet fuel is burned is shown in Figure 34.3.

If the ash buildup exceeds the half way point in the ﬁrepot

IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.

is shown in Figure

Firepot Overfills

Ash Build Up in Firebox

Figure 34.1

Incorrect

Pellets Back U In Feed Tube

ARNING

Fire Risk.

High ash fuels, or lack of maintenance, can cause the repot to ll with ash and clinker. If the repot lls to the top, immediately shut down the unit and clean

Failure to do so could result in smoking, sooting and possible hopper res.

Tall, Lazy Flame, Orange in Color

Figure 34.2

Correct

Correct Flame Size, Yellow/White in Color

Figure 34.3

Page 34

Figure 35.3

7019-205C

September 1, 2008

Santa Fe Pellet Insert

E. Blower Replacement

1. Combustion (Exhaust) Blower Replacement

a. Remove panel set and disconnect ﬂue.

b. Pull appliance out onto the hearth.

c. Remove right access panel and then slide out right

side panel of appliance, held in place with 2 screws, to expose the exhaust blower.

d. Disconnect the white and blue wires from the

blower.

e. Remove blower mounting screws (not housing bolts),

Figure 35.2, from blower housing and remove blower. The replacement blower is shipped with a housing. If you do not need the housing, discard it. If you do need to the replace the housing you will also need to replace the gasket. See Service Parts on pages 44-45 for the part number.

f. Re-install in reverse order.

2. Convection Blower Replacement

a. The blower is located at the bottom rear of the insert.

If an outside air kit is also installed, you will ﬁrst need to remove the outside air ﬂange by removing the 2 screws using a Phillips head screwdriver. You do not need to remove the ﬂex pipe from the ﬂange.

b. Remove panel set and disconnect ﬂue.

c. Pull appliance out onto the hearth.

d. Remove left access panel and then slide out left side

panel of appliance to expose the convection blower. Loosen wing nut on the vacuum switch and remove vacuum switch to allow room to remove the blower.

e. Disconnect the wires from the blower. The wires

coming from the wiring harness are purple & white and the wires from the blower are black.

f. The blower is held in place with a magnet. A wing

nut and plate are installed at the factory for shipping purposes only. This can be removed once the appliance is installed. Lift up blower from the magnet and remove.

g. Re-install in reverse order.

Figure 35.1

White Wires

Figure 35.2

Housing Bolts

Blue Wire

Exhaust Blower

Blower Mounting

Screws

Blower

locator plate

Magnet attached to bottom of blower

Wing nut plate installed for shipping purposes only. Discard

September 1, 2008

Figure 35.3

7019-205C

Page 35

Santa Fe Pellet Insert

F. Igniter Replacement

Igniter Bracket

Thumb Screw

Figure 36.1

a. Shut down the appliance by turning down the thermostat

and let the appliance completely cool down. After the appliance has cooled down, unplug it and remove the ash drawer.

b. The wire leads to the igniter are connected to the wire

harness with 1/4 inch (6mm) male / female spade connectors. These wires will pull forward approximately 4 to 5 inches (102mm to 127mm) through the grommet at the back of the ash drawer chamber. Disconnect the spade connections and remove the igniter from the chamber. Loose the thumb screw and slide igniter out.

c. Install new igniter into the chamber and tighten the

thumb screw. Re-connect the wires to the 2 leads with the spade connectors.

d. Push excess wire leads back through the grommet,

one wire at a time, to take-up the 4 to 5 inches (102mm to 107mm) previously pulled out. This will keep the wires out of the way of the ash drawer. Double check that the igniter wires are clear of any movement, i.e. ash drawer, ﬁrepot cleaning rod, cleaning slide plates, etc.

f. Re-install the ash drawer and then re-install the side

panel and re-connect the power.

Igniter

G. Glass Replacement

WARNING

• Glass is 5mm thick high temperature heatresistant ceramic glass.

• DO NOT REPLACE with any other material.

• Alternate material may shatter and cause injury

a. The door handle and face must be removed ﬁrst.

Follow instructions found on page 19.

b. Remove door from the insert and lay on a ﬂat surface

face down.

c. Using a screwdriver, tap the bottom of the rope

retainer rod to push it up out of the hole. The top end of the rod will slide up. Swing the rod toward you from the bottom and remove the rod. Repeat for other side.

d. Remove old glass and replace with new glass.

e. Slide the retainer rod into the top hole ﬁrst, and then

line up the bottom crimped end with the hole in the door. The crimped end must be parallel with the glass in order to insert it into place. Figure 36.2.

Rope Retainer

Rods

Slide this end in first

Glass

Crimped end at the bottom

Page 36

7019-205C

Crimped end must be parallel with the glass

Figure 36.2

September 1, 2008

Santa Fe Pellet Insert

H. Bafﬂe & Brick Set Removal

1. Follow proper shutdown procedures in Section 10.

2. The top bafﬂe has a hook on the bottom left side that rests on the top lip of the cast brick. There is a tab on the bottom right side that hooks into the side bracket. Remove the top bafﬂe by ﬁrst pulling the bafﬂe forward until back edge drops down. Then slide bafﬂe back until the front edge clears the shelf that it had been resting on.

Figure 37.1.

. The top bafﬂe must be removed before you can remove

the right and left brick. Remove the right brick by holding top lip of brick and lifting up, then push outside edge back. Slide brick to the right until it is ﬂush with the ﬁrebox. Rotate the inside edge of the brick forward and remove brick. Repeat for left brick. Figure 37.2.

Hook on left side

Tab on right side

Re-installing Bafﬂe & Brick Set

1. Place right brick in behind the right bracket, and then slide to the left so the tabs are behind the center brick.

Figure 37.4.

The brick will be ﬂush against the back wall and notches

2. exposed in the side bracket. Figure 37.5.

3. Lift slightly and pull the right edge of the brick forward until it stops and then drops down into both top and bottom notches of right bracket and locks into place. Figures

37.1 and 37.2.

4. Repeat for left brick.

Insert bafﬂe into top front inside the ﬁrebox and pull forward. Then raise up the bottom end and insert bafﬂe tab into slot on the top of the right bracket to lock into place. Figure 37.3. Place the left side hook at the bottom of the bafﬂe over the top edge of brick for stability. Figure 37.4.

The bafﬂe does not completely cover the top of the ﬁrebox. There is an opening on the left as shown in Figure 37.5.

Figure 37.1

Remove Right & Left Brick

Figure 37.2

Exhaust Area

Vacuum

Right Brick

Removed

Ta bs

Figure 37.4

Brick is flush against back wall

Notches exposed

Figure 37.5

Figure 37.3

September 1, 2008

7019-205C

Page 37

Santa Fe Pellet Insert

Re-installing Bafﬂe & Brick Set (Cont’d)

Lift brick, pull forward at an angle and drop down into notches

Figure 38.1

Figure 38.4

Figure 38.5

Hook on left side

Tab on right side

Figure 38.2

Figure 38.3

Page 38

7019-205C

September 1, 2008

Reference Materials

Santa Fe Pellet Insert

A. Component Function

1. Control Box

a. The control box is located on lower left side of

appliance, on top of the junction box.

b. There is a light located inside of the control box. The

internal light will turn green when the appliance has reached a temperature of 200 and will turn red when it reaches 600oF (315°C).

c. There is also an internal blue light located in the upper

left corner of the control box. When you plug in the appliance the blue light will automatically start blinking 6 blinks every 10 seconds for 60 seconds and then will stop.

NOTE:

Do NOT open the control box. This will void the warranty. If you need to plug in or remove the control box you must ﬁrst unplug the appliance.

2. Convection Blower

The convection blower is mounted at the bottom rear of the appliance. There are 2 impellers, one on each side of the motor. The convection blower pushes heated air through the heat exchange system into the room.

3. Exhaust Blower

The exhaust blower is mounted on the right side of the appliance behind the right side panel. The exhaust blower is designed to pull the exhaust from the appliance and push it out through the venting system.

4. Feed System

The feed system is located behind the ﬁrebox and can be removed as an entire assembly. The assembly includes the feed motor, mounting bracket, bearing and feed spring (auger). The hollow feed spring (auger) pulls pellets up the feed tube from the hopper area and drops them down the feed chute into the ﬁrepot.

5. Firepot

The ﬁrepot is made of high quality ductile iron and has a cleaning pull-out rod. The ﬂoor of the ﬁrepot opens for cleaning when you pull out the rod. Be sure that the ﬂoor returns to a completely closed position or your appliance will not operate properly.

6. Fuse

The fuse is located on the side of the junction box above the red call light. The fuse will blow should a short occur and shut off power to the appliance.

F (93°C) in the ﬁrepot.



When describing the location of a component part it is always AS YOU FACE THE FRONT OF THE APPLIANCE.

7. Heat Exchangers

The heat exchangers transfer heat from the exhaust system into convection air. There are 2 clean out rods located under the heat exchangers.

8. Heat Output Switch

The heat output switch is located on the lower right side of ﬁrebox, in front of the right access panel and to the left of the reset button. The function of the heat output switch is to regulate the burn rates; low, medium and high settings.

9. Igniter

The igniter is mounted on the base of the ﬁrepot. Combustion air travels over the red hot igniter creating super heated air that ignites the pellets.

10. Junction Box And Wiring Harness

The junction box is located on the lower left side of the appliance, behind the left front access panel. The junction box and wiring harness are replaced as one component.

11. Power Supply

The power outlet is located on the lower left side of the appliance on the front of the junction box. Check the wall receptacle for 120 volt, 60 Hz (standard current). Make sure the outlet is grounded and has the correct polarity. A good surge protector is recommended. When operating with a generator you need a least 600 watts of power, or with an inverter at least 800 watts of power available for the appliance during the start cycle.

12. Red Call Light

The red call light is on the side of the junction box underneath the fuse. The function of the red call light is to indicate that the thermostat is calling for heat.

13. Reset Button

The reset button is located on the lower right side of ﬁrebox in front of the right access panel and to the right of the heat output control switch. The function of the switch is to momentarily open the thermostat circuit, which restarts the system.

14. Thermocouple

The thermocouple is located on top of the ﬁrepot inside the thermocouple cover (ceramic protection tube). The thermocouple sends a millivolt signal to the control box indicating the preset temperatures of the green and red lights have been obtained.

15. Thermostat

The appliance is designed to run on a 12 volt AC thermostat. The heat anticipator, if present, should be set on the lowest setting available.

September 1, 2008

7019-205C

Page 39

Santa Fe Pellet Insert

16. Snap Disc #1 (Convection Blower) 110°F

Snap disc #1 is located on the right side of the ﬁrebox. There are 2 purple wires connected to it. This snap disc turns the convection blower on and off as needed. Power is always present at snap disc #1.

Snap Disc #2 (Fuel Delivery Interrupt) 250°F

17.

Snap disc #2 is located on the back side of the feed drop tube. (see Figure 41.2 on page 41). There is 1 orange wire and 1 black wire connected to it. This snap disc will turn off the feed system, which will turn off the appliance if an overﬁre condition should occur or if the convection blower should fail to operate. If this occurs the snap disc with automatically reset itself.

18.

Snap Disc #3 (Burn Back Protector) 250°F

Snap disc #3 is mounted on the back of the auger tube in the center of the appliance and has a reset button. To access it remove the right side panel. If the ﬁre tries to burn back into the feed system or push exhaust up the feed tube, this snap disc will shut the entire system off. This disc must be manually reset.

19. Vacuum Switch

The vacuum switch is located on the lower left side of the appliance behind left access panel. This switch turns the feed system on when vacuum is present in the ﬁrebox. The vacuum switch is a safety device to shut off the feed motor if the exhaust or the heat exchanger system is dirty or plugged or if the ﬁrebox door is open.

20. Wiring Harnes

See Figure 40.1 below

Thermocouple

Yellow

Red Black

White

Red Black Black

White Red Purple Gray Blue Black Black

Igniter

Burn

Selector

Call

Light

Thermostat

Block

Snap

Disc #3

Yellow

Reset

Button

Blue

Yellow

Gray

Male

White

Female

Vacuum

Switch

Disc #2

Fuse

Snap

Capacitor

Snap

Disc #1

Feed

Motor

Convection

Blower

Exhaust Blower

Receptacle

Figure 40.1

Page 40

7019-205C

September 1, 2008

B. Component Locations

Santa Fe Pellet Insert

leaning Rods

10 Heat Exchanger Tubes

Cleaning

Rods

Figure 41.1 - Cleaning Rods & Heat Exchanger Tubes

RIGHT SIDE

Flue Connector

Feed Motor

Snap Disc

Outside Air

Intake

Exhaust Blower

Reset

Button

Convection Blower

Heat Output Switch

Figure 41.3 - Component Locations - Right Side

Leveling Bolt

Figure 41.2 - Snap Disc #2 located on back of Feed Tube.

September 1, 2008

Exhaust Collar

Power Cord Recpticle

Terminal Block Center 2 Screws for Thermostat Wires or Remote

Outside Air Inlet

Junction Box, Front

Red Call Light

LEFT SIDE

Fuse

110 Outlet for Remote Control Only (unfused)

Figure 41.4 - Component Locations - Left Side

7019-205C

Vacuum Switch

Control Box

Junction Box

Page 41

Santa Fe Pellet Insert

C. Exploded Views

Figure 42.1 - Door, Face, Glass, Trim & Handle Assembly

Item Description Part Number

1 Set Screw 7000-101

2 Door Handle, Black Nickel 7019-174

3 Pin 7000-229

4 Door Latch Assembly 7019-015

Face Assembly 7019-028

40 Door Assembly 7019-013

41 Glass 7001-038

50 Screws, SMS, #8 x 1/2 S-Grip (4) 12460

51 Door Trim, Nickel

Door Trim, Gold Door Trim, Black Nickel

Nut Keps Lock, 8-32, for door

trim, (6)

DT-SF-NL DT-SF-GD DT-SF-NB

226-0060

Item Description Part Number

5 Firepot Pull Cleaning Rod 7019-009

6 Thermocouple Cover 812-1322

7 Igniter Bracket Not Replaceable

8 Igniter SRV7000-226

9 Thermocouple 812-4470

10 Thermocouple Clamp 7001-203

42 Firepot 414-5200

53 Thumb Screw 7000-223/24

Figure 42.2 - Firepot Assembly

Figure 42.3 - Grille Assembly

Page 42

Item Description Part Number

34 Grille, Scraper Bar, Black 7019-119

Grille, Scraper Bar, Gold 7019-161

34 Grille, Scraper Bar, Nickel 7019-164

34 Grille, Scraper Bar, Black Nickel 7019-191

35 Grille, Upper, 3 pc, Black

7019-007

35 Grille, Upper, 3 pc, Gold 7019-159

35 Grille, Upper, 3 pc, Nickel 7019-162

35 Grille, Upper, 3 pc, Black Nickel 7019-180

37 Grille, Lower, 4 pc, Black 7019-008

37 Grille, Lower, 4 pc, Gold 7019-160

37 Grille, Lower, 4 pc, Nickel 7019-163

37 Grille, Lower, 4 pc, Black Nickel 7019-190

55 Grille Bracket Cover 7019-100

7019-205C

September 1, 2008

Santa Fe Pellet Insert

32 33

34 35

2324

20 19

Figure 43.1

# Description

1 Set Screw, Door Handle

2 Door Handle, Blk NL

3 Pin 3/16 x 1/2

4 Door Latch Assembly

Firepot Pull Clning Rod

6 Thermocouple Cover

8 Igniter

9 Thermocouple

10 Thermocouple Clamp

11 Brick, Left & Right

12 Bafﬂe

# Description

13 Face, Right

14 Access Panel

15 Outer Skin Side

16 Snap Disc #3

17 Snap Disc #1

18 Blower, Exhaust

19 Exhaust Transition

20 Flue Collar

21 Blower, Convection

22 Feed Motor

23 Feed Motor Bracket

# Description

24 Feed Spring Assy

Junction Box & Wire Hrns

26 Control Box

27 Snap Disc #2

28 Vacuum Switch

29 Scraper Cleaning Rods

not sold separately

Face, Left

31 Hopper Lid

32 Hopper Lid Hinge Assy

33 Face, Top

# Description

34 Grille Bar, Scraper

35 Grille Assy, Upper

36 Face Assy

37 Grille Assy, Lower

Ash Drawer

39 Door Hinge

40 Door Assy

41 Glass Assy

42 Firepot, EZ Clean

43 Brick, Center

September 1, 2008

7019-205C

Page 43

Santa Fe Pellet Insert

D. Service Parts and Accessories

IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on the Quadra-Fire web

site at www.quadraﬁre.com. When ordering, supply serial and model numbers to ensure correct service parts.

Item No. Service Parts, Alphabetical Order Part No.

14 Access Panel Left and Right (interchangeable) 7019-025

38 Ash Drawer 7019-006

12 Bafﬂe Assembly UK-30KPEL

Bearing, Feed System, Nylon 410-0552

18 Blower, Exhaust with Housing & Gasket 812-4400

21 Blower, Convection, Motor Only with Spade Terminals & Magnet 812-4900

11 Brick, Cast Left & Right Sides (interchangeable) 414-0270

43 Brick, Cast, Center 414-0260

Component Pack

ness & manual, hose grommet, warranty card, owner’s manual and “How-To-Operate” DVD)

26 Control Box, 3 speed SRV7000-205

40 Door Assembly 7019-013

39 Door Hinge Assembly SRV7019-014

2 Door Handle, Black Nickel 7019-174

4 Door Latch Assembly 7019-015

3 Door Pin 3/16 x 1/2 7000-229

Door Handle Assembly (includes handle, set screw & pin) SRV7019-037

19 Exhaust Transition Assembly 414-5100

36 Face Assembly 7019-028

30 Face, Left Side SRV7019-117

13 Face, Right Side SRV7019-116

33 Face, Top 7019-030

23 Feed Motor Bracket 7001-039

22 Feed Motor with Capacitor 812-4421

24 Feed Spring Assembly SRV7001-046

Firepot Clean-Out Tool 414-1140

42 Firepot, EZ Clean SRV414-5200

5 Firepot Pull Rod, Black Nickel 7019-009

20 Flue Collar Assembly 7019-031

Fuse, 7 amp, Junction Box 812-0380

Fuse, .8 amp, Control Box 812-3780

Gasket, between center brick ﬁrebox 842-2350

Gasket, Tadpole, 10 feet, Door 842-5130

Gasket, Firepot 240-0930

Gasket, Flue Collar 240-0850

41 Glass Assembly with Gasketing (Tape) 7001-038

34 Grille Bar, Upper, for Scraper Rod, 1 piece see page 42

35 Grille, Upper, Assembly, 3 pieces see page 42

37 Grille, Lower, Assembly, 4 pieces see page 42

Grille Bracket Covers, order quantity needed 7019-199

Heat Output Control Switch (Rocker Switch) 812-3500

31 Hopper Lid 7019-145

Page 44

(includes ﬁrepot clean-out tool, power cord with terminal, thermostat har-

7019-205C

7019-010

September 1, 2008

Santa Fe Pellet Insert

Item No. Service Parts, Alphabetical Order Part No.

32 Hooper Lid Hinge Assembly 7019-023

8 Igniter, Loop (Heating Element) SRV7000-462

25 Junction Box & Wire Harness 7019-166

Log, Front, Right 7001-230

Log, Front, Left 7001-231

Log, Rear, Right 7001-232

Log Rear, Left 7001-233

Log, Top 811-0900

15 Outer Skin, Left & Right (interchangeable) 7019-100

Power Cord 812-1180

Scraper Repair Kit SCRAPER-SFI

1 Screw 5/16-18 x 1-1/2 SH, Door Handle Set Screw, Pkg of 24 7000-101/24

17 27 16

Snap Disc, #1, 110oF., Convection Blower 230-1220

Snap Disc, #2, 250oF., Fuel Delivery Interrupt, Automatic Reset SRV7000-268

Snap Disc, #3, 250oF., Burn Back Protector, Manual Reset 230-1290

Thermocouple, 14 inches 812-4470

Thermocouple Clamp 7001-203

Thermocouple Cover 812-1322

Thumb Screw for Igniter, Pkg of 24 7000-223/24

Trim Only, Panel, Small, Black Nickel, Set 7019-026

Trim Only, Panel, Small, Gold, Set 811-0710

Trim Only, Panel, Large, Black Nickel, Set 7019-027

Trim Only, Panel, Large, Gold, Set 250-4660

Vacuum Switch, Rectangular SRV7000-447

Figure 45.1

September 1, 2008

Item Description Part Number

1 Log, Rear, Left 7001-230

2 Log, Rear, Right 7001-231

3 Log, Front, Left 7001-132

7019-205C

4 Log, Front Right 7001-233

5 Log, Top (Optional) 811-0900

Page 45

Santa Fe Pellet Insert

Item No. Accessories, Alphabetical Order Part No.

Log Set, 4 piece 811-0852

Log, Top, 1 piece 811-0900

Outside Air Kit 811-0872

Thermostat, Mechanical 812-3760

Thermostat, Programmable 811-0520

Panel & Trim, Small, 30 h x 40 w, Black Nickel SP-SFI3040-NB

Panel & Trim, Small, 30 h x 40 w, Gold SP-SFI3040-GD

Panel & Trim, Large, 33 h x 50 w, Black Nickel SP-SFI3350-NB

Panel & Trim, Large, 33 h x 50 w, Gold SP-SFI3350-GD

Trim for Door, Black Nickel DT-SF-NB

Trim for Door, Nickel DT-SF-NL

Trim for Door, Gold DT-SF-GD

Grille Upper & Lower Assembly, Black Nickel GRL-SFI-NB

Grille Upper & Lower Assembly, Nickel GRL-SFI-NL

Grille Upper & Lower Assembly, Gold GRL-SFI-GD

Remote Control, Smart Stat II 841-0960

Item No. Appliance Part No.

Santa Fe Pellet Insert, Black Grilles SANTAFEI-B

Page 46

7019-205C

September 1, 2008

E. Service And Maintenance Log

Date of Service Performed By Description of Service

Santa Fe Pellet Insert

September 1, 2008

7019-205C

Page 47

Santa Fe Pellet Insert

E. Service And Maintenance Log (Cont’d)

Date of Service Performed By Description of Service

Page 48

7019-205C

September 1, 2008

F. Homeowner’s Notes

Santa Fe Pellet Insert

September 1, 2008

7019-205C

Page 49

Santa Fe Pellet Insert

G. Warranty Policy

Hearth & Home Technologies LIMITED WARRANTY

Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada. Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.

Warranty Period Parts Labor Gas Wood Pellet

HHT Manufactured Appliances and Venting

EPA

Wood

Electric Venting

Components Covered

All Parts and Material Except

1 Year XXXXXX

as covered by Conditions, Exclusion, and Limitations

listed

Igniters, Electronic Compo-

nents, and Glass

2 years

XXXX Blowers

X Molded Refractory Panels

3 years X Firepots

5 years 3 years X X Castings & Bafﬂes

7 years 3 years X X X

years

1 year X

Firebox, HHT Chimney, Termi-

nation & Heat Exchanger

Burners, Logs & Refractory

Limited Lifetime

1 year X

Firebox & Heat Exchanger

90 Days XXXXXX All Replacement Parts

See Conditions, Exclusions, and limitations. 9-01-08

CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY

 This warranty applies to the original owner and is transferable up to two years from date of purchase to the new

homeowner, provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its original place of installation.

 The maximum amount recoverable under this warranty is limited to the purchase price of the product.

 In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.

 Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home

is not covered under this warranty.

 This limited warranty does not extend to or include surface ﬁnish on the appliance or terminations, door gasketing,

glass gasketing, glass discoloration, ﬁrebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion on any of the metal surfaces, cast iron components, bafﬂes, ﬁrepots, doors, or ﬁrebox area are not covered by this warranty.

 Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to

this noise are not covered by this warranty.

4021-645A 09-01-08

Page 50

7019-205C

September 1, 2008

Santa Fe Pellet Insert

Hearth & Home Technologies LIMITED WARRANTY (Cont’d)

 HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or main-

tenance of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identiﬁcation label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced air furnaces or other such causes; (5) use of fuels other than those speciﬁed in the operating instructions; (6) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT; and/or (7) modiﬁcation of the appliance not expressly authorized and approved by HHT in writing.

 This warranty does not apply to non-HHT venting components, hearth components or other accessories used in con-

junction with the installation of this product.

 This warranty is void if the appliance has been over-ﬁred or operated in atmospheres contaminated by chlorine,

ﬂuorine, or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

 HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship

during the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.

 Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not

apply to you. This warranty gives you speciﬁc rights; you may also have other rights, which vary from state to state.

 EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE

WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY SPECIFIED ABOVE.

This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all warranties currently in existence.

If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary parts or components, contact the nearest authorized HHT dealer or supplier.

4021-645A 09-01-08

September 1, 2008

7019-205C

Page 51

OT T O TO:

Hearth & Home Technologies

1445 North Highway

Colville, WA 99114

Division of HNI INDUSTRIES

www.quadraﬁre.com

Please contact your Quadra-Fire dealer with any questions or concerns.

For the number of your nearest Quadra-Fire dealer

visit our website at www.quadraﬁre.com

NOTICE

DO NOT DISCARD THIS MANUAL

•

• Important operating and maintenance instructions included.

•

Read, understand and follow these instructions for safe installation and operation.

Leave this manual with party responsible for use and operation.

DO NOT

DISCARD

We recommend that you record the following pertinent

information for your SANTA FE PELLET INSERT

Date purchased/installed:

Serial Number: Location on appliance:

Dealership purchased from: Dealer phone:

Notes:

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.

Page 52

7019-205C

September 1, 2008

Hearth and Home Technologies SANTAFEI-B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual