Hearth and Home Technologies QVI-25FB-S User Manual

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Model: QVI-25FB-S

Owner’s Manual

Installation and Operation

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions included.

WARNING: If the information in these instructions is not followed exactly, a ﬁ re or explosion may result causing property damage, personal injury, or death.

• Do not store or use gasoline or other ﬂ am- mable vapors and liquids in the vicinity of this or any other appliance.

• What to do if you smell gas

- Do not try to light any appliance

- Do not touch any electrical switch. Do not

use any phone in your building.

- Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s instructions.

- If you cannot reach your gas supplier, call

the ﬁ re department.

• Installation and service must be performed by a qualiﬁ ed installer, service agency , or the gas supplier.

This appliance may be installed as an OEM installation in manufactured home (USA only) or mobile home and must be installed in accordance with the manufacturer’s instructions and the manufactured home construction and safety standard, Title

24 CFR, Part 3280 or Standard for Installation in Mobile Homes, CAN/CSA Z240MH.

This appliance is only for use with the type(s) of gas indicated on the rating plate.

• Read, understand and follow these instructions for safe installation and operation.

DO NOT

DISCARD

• Leave this manual with party responsible for use and operation.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as ﬁ replace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other ﬂ ammable materials.

• Keep clothing, furniture, draperies and other ﬂ ammable materials away.

This appliance has been supplied with an integral barrier to prevent direct contact with the ﬁ xed glass panel. DO NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

In the Commonwealth of Massachusetts:

• installation must be performed by a licensed plumber or gas ﬁ tter;

• a CO detector shall be installed in the room where the appliance is installed.

Installation and service of this appliance should be performed by qualiﬁ ed personnel. Hearth & Home Technologies suggests NFI certiﬁ ed or factory trained professionals, or technicians supervised by an NFI certiﬁ ed professional.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 1

Read this manual before installing or operating this appliance.

Not

for

use

with

solid

fuel .

doit

pas

entre

utilise

avec

combustible

solide).

This

appliance

must

installed

a ccordance

with

local

codes,

any;

not,

ANSI

Z 223.1

th e

US A

CAN/CG A

B149

installation

codes.

(Installer

l’ appa re il

selon

les

codes

regl emen ts

lo caux

ou ,

l’absence

te ls

reglements,

selon

les

codes

d’in stallation

CAN/CGA-B149.)

Ty pe

Gas

(Sorte

Gaz) : :

TURA L

GA S

MADE

US A

Minimum

Permissible

Gas

Supply

for

Purpos es

Input

Adjustment .

Approved

Minimum

(De

Gaz)

Acceptabl e

0. 0

w. c.

(Po.

Col.

d’eau)

Maximum

Pressure

(Pression)

0. 0

w. c.

(Po.

Col.

d’eau)

Maximum

Manifold

Pressure

(Pression)

0. 0

w. c.

(Po.

Col.

d’eau)

Minimum

Manifold

Pressure

(Pression)

0. 0

w. c.

(Po.

Col.

d’eau)

Mode l:

(Modele):

Serial

(Serie):

ANSI

Z21X X-XXXX

CS A

2.XX-MXX

UL307B

XXXXXXXX

CANADA

AL TI TUDE :

0-0000

FT .

0000-0000FT .

MAX.

INPU T

BTUH:

00,000

MIN.

INPU T

BTUH:

00,000

ORIFICE

SIZE:

#XXXXX

X XXXXXXX

To tal

Electrical

Requirements:

000V ac,

00Hz.,

less

than

Ampere s

Please retain this owner’s manual for future reference.

Congratulations

Congratulations on selecting a Quadra-Fire gas appliance —an elegant and clean alternative to wood burning appliances. The Quadra-Fire gas appliance you have selected is designed to provide the utmost in safety, reliability, and efﬁ ciency.

As the owner of a new appliance, you’ll want to read and carefully follow all of the instructions contained in this Owner’s Manual. Pay special attention to all Cautions and Warnings.

Homeowner Reference Information

This Owner’s Manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.

The information contained in this Owner’s Manual, unless noted otherwise, applies to all models and gas control systems.

Y our new Quadra-Fire gas appliance will give you years of durable use and trouble-free enjoyment. Welcome to the Quadra-Fire family of appliance products!

We recommend that you record the following pertinent information about your appliance.

Model Name: ___________________________________________ Date purchased/installed: __________________ Serial Number: __________________________________________ Location on appliance: ____________________ Dealership purchased from: _______________________________ Dealer Phone: __________________________ Notes: _______________________________________________________________________________________ _____________________________________________________________________________________________

Listing Label Information/Location

This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevet s suivants): (United States) 4593510, 4686807, 4766876, 4793322, 481 1534, 5000162, 5016609, 5076254, 51 13843, 5191877, 5218953, 5263471, 5328356, 5341794, 5 347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947 11 2, 5996575, 6006743, 6 019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign pa t ents pending (ou autres brevets americains et etrangers en attente) .

Type of Gas

Not ( ( Ne

Ty pe

N N A A TURA L

Gas and Electric Information

AL TI TUDE : MAX. MIN. ORIFICE

Minimum

Approved

Maximum

Minimum

To tal

for

use

doit

pas

Gas

(Sorte

Electrical

INPU T

SIZE:

The model information regarding your speciﬁ c appliance can be found on the rating plate usually located in the control area of the appliance.

Quadra-Fire, a brand of Hearth & Home Technologies, Inc. 1445 North Highway, Colville, WA 99114

with

solid

fuel .

entre

utilise

avec

combustible

This

appliance

Gaz)

GA S

Permissible

Minimum

Pressure

Manifold

Requirements:

BTUH:

lo caux

Gas

(De

(Pression)

Pressure

0-0000 00,000 00,000 #XXXXX

th e

US A

CAN/CG A

ou ,

Supply

Gaz)

Acceptabl e

(Pression)

000V ac,

FT .

0000-0000FT . 00,000 00,000 #XXXXX

must

l’absence

for

CANADA

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

installed B149

ANSI

Z21X X-XXXX

Purpos es

0. 0

00Hz.,

solide).

a ccordance

installation

te ls

reglements,

0. 0

less

codes.

Input

w. c.

than

with

local

(Installer

selon

CS A

Adjustment .

(Po.

Ampere s

Mode l:

(Modele):

Serial

(Serie):

codes,

l’ appa re il

les

codes

2.XX-MXX

Col.

d’eau)

Col.

d’eau)

Col.

d’eau)

Col.

d’eau)

XXXXXXXX

X XXXXXXX

any;

not,

selon

les

d’in stallation

UL307B

MADE

ANSI

codes

regl emen ts

CAN/CGA-B149.)

US A

Z 223.1

Model Number

Serial Number

Table of Contents

1 Listing and Code Approvals

A. Appliance Certiﬁ cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

B. BTU Speciﬁ cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

C. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 4

D. Non-Combustible Materials Speciﬁ cation. . . . . . . . . . . . . . 4

E. Combustible Materials Speciﬁ cation . . . . . . . . . . . . . . . . . 4

F. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Getting Started

A. Design and Installation Considerations . . . . . . . . . . . . . . . 5

B. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . . 5

C. Inspect Appliance and Components . . . . . . . . . . . . . . . . . . 5

3 Fireplace Size Requirements

A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . . 6

B. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4 Termination Locations

A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . . 8

5 Vent Information and Diagrams

A. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

B. Horizontal Venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

C. Measuring Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

6 Installation Preparation

A. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

B. Chimney . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

C. Gas Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

D. Hearth or Hearth Extension . . . . . . . . . . . . . . . . . . . . . . . 10

E. Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . . 10

F. Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

7 Installing Vent Pipe and Appliance

A. Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

B. Connecting Vent Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

C. Placing, Securing and Leveling the Appliance . . . . . . . . . 13

D. Installing Adaptor and Termination Cap . . . . . . . . . . . . . . 14

8 Gas Information

A. Fuel Conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

B. Gas Pressures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

9 Electrical Information

A. Wiring the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

B. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 18

C. Installation for Fan (Optional) . . . . . . . . . . . . . . . . . . . . . . 18

10 Finishing

A. Mantel Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

11 Appliance Setup

A. Remove Shipping Materials . . . . . . . . . . . . . . . . . . . . . . . 21

B. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

C. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

D. Ember Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

E. Positioning the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

F. Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

G. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

12 Operating Instructions

A. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 25

B. Lighting Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

C. Check Pilot Flame Appearance . . . . . . . . . . . . . . . . . . . . 27

D. After Appliance is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

E. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 28

13 Troubleshooting

A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 29

14 Maintaining and Servicing Appliance

A. Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

15 Reference Materials

A. Appliance Dimension Diagram . . . . . . . . . . . . . . . . . . . . . 33

B. Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

C. Service Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

D. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 38

E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

 = Contains updated information.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 3

Listing and Code Approvals

A. Appliance Certiﬁ cation

MODELS: QVI-25FB-S LABORATORY: Underwriters Laboratories, Inc. (UL) TYPE: Vented Gas Appliance Heaters STANDARD: ANSI Z21.88-2002 • CSA2.33-M2003 • UL307B

This product is listed to ANSI standards for “Vented Gas Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.

NOT INTENDED FOR USE AS A PRIMAR Y HEA T SOURCE.

This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.

Note: To assure top performance, safety and efﬁ ciency, inserts must be installed with an approved ﬂ ue liner as per CAN/CGA B-149 or National Fuel Gas Code ANSI Z223 and these instructions.

C. High Altitude Installations

U.L. Listed gas appliances are tested and approved without requiring changes for elevations from 0 to 2000 feet in the U.S.A. and Canada.

When installing this appliance at an elevation above 2000 feet, it may be necessary to decrease the input rating by changing the existing burner oriﬁ ce to a smaller size. Input rate should be reduced by 4% for each 1000 feet above a 2000 foot elevation in the U.S.A., or 10% for elevations between 2000 and 4500 feet in Canada. If the heating value of the gas has been reduced, these rules do not apply. To identify the proper oriﬁ ce size, check with the local gas utility.

If installing this appliance at an elevation above 4500 feet (in Canada), check with local authorities.

WARNING

Do NOT use this appliance if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

Note: This installation must conform with local codes. In the absence of local c odes you must comply w ith the National Fuel Gas Code, ANSI Z223.1 -latest edition in the U.S.A. and the CAN/CGA B149 Installation Codes in Canada.

B. BTU Speciﬁ cations

Models

(U.S. or Canada)

QVI-25FB-S (NG)

QVI25FB-S (LP)

(0-2000 FT)

CANADA

(2000-4500 FT)

(0-2000 FT)

CANADA

(2000-4500 FT)

Maximum

Input

BTU/h

29,650 21,000 #36 26,600 18,900 #37 27,000 16,000 #52 24,300 14,400 #53

Minimum

Input

BTU/h

Oriﬁ ce

Size

(DMS)

D. Non-Combustible Materials Speciﬁ cation

Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof.

Materials that are reported as passing ASTM E 136,

Standard Test Method for Behavior of Materials in a Vertical Tube Furnace at 750º C, shall be considered

non-combustible materials.

E. Combustible Materials Speciﬁ cation

Materials made of or surfaced with wood, compressed paper, plant ﬁ bers, plastics, or other material that can ig- nite and burn, whether ﬂ ame proofed or not, or whether plastered or unplastered shall be considered combustible materials.

F. Electrical Codes

NOTICE: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA

70-latest edition or the Canadian Electric Code CSA C22.1.

• A 110-120 VAC circuit for this product must be protected

with ground-fault circuit-interrupter protection, in compliance with the applicable electrical codes, when it is installed in locations such as in bathrooms or near sinks.



Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Getting Started

A. Design and Installation Considerations

Quadra-Fire direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside air source is required.

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state and national codes and regulations.

• Consult insurance carrier, local building, ﬁ re ofﬁ cials or authorities having jurisdiction about restrictions, installation inspection, and permits.

Quadra-Fire gas inserts are designed for recessed installations into solid fuel masonry or factory built non-combustible ﬁ replaces that have been installed in accordance with the National, Provincial, State and local building codes.

Prior to installing the gas insert:

• Have the chimney and adjacent structure inspected and cleaned by qualiﬁ ed professionals. Hearth & Home Technologies recommends that NFI or CSIA certiﬁ ed professionals, or technicians under the direction of certiﬁ ed professionals, conduct a minimum of a NFPA 211 Level 2 inspection of the chimney.

• Replace component parts of the chimney and ﬁ replace as speciﬁ ed by the professionals.

• Ensure all joints are properly engaged and the chimney is properly secured.

When planning an appliance installation, it’s necessary to determine the following information before installing:

• Minimum ﬁ replace size. See Section 3.A.

• Gas supply piping.

• Electrical wiring.

• Finishing details.

• Existing mantel projections. See Section 10.

• Whether optional accessories—devices such as a fan, wall switch, or remote control—are desired.

C. Inspect Appliance and Components

WARNING

Inspect appliance and components for damage. Damaged parts may impair safe operation.

• Do NOT install damaged components.

• Do NOT install incomplete components.

• Do NOT install substitute components. Report damaged parts to dealer.

• Carefully remove the appliance and components from the packaging.

• The vent system components, surrounds and fronts are shipped in separate packages.

• The ﬁ ber logs may be packaged separately and must be ﬁ eld installed.

• Report to your dealer any parts damaged in shipment, particularly the condition of the glass.

• Read all of the instructions before starting the installation. Follow these instructions carefully during the installation to ensure maximum safety and beneﬁ t.

WARNING

Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions:

• Installation and use of any damaged appliance or vent system component.

• Modiﬁ cation of the appliance or vent system.

• Installation other than as instructed by Hearth & Home Technologies.

• Improper positioning of the gas logs or the glass door.

• Installation and/or use of any component part not approved by Hearth & Home Technologies.

Any such action may cause a ﬁ re hazard.

B. Tools and Supplies Needed

Before beginning the installation be sure that the following tools and building supplies are available.

Pliers Hi temp caulking material Hammer Flat blade screwdriver Voltmeter Framing square Gloves Variable speed drill 1/4 Hex drive Safety glasses Manometer Phillips screwdriver Tape measure Non-corrosive leak check solution 1/2 - 3/4 inch length, #6 or #8 Self-drilling screws

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 5

WARNING

Keep appliance dry.

• Mold or rust may cause odors.

• Water may damage controls.



A. Minimum Fireplace Opening

Minimum ﬁ replace opening requirements are shown in Figure 5.1.

WARNING! Risk of Fire or Burns! Provide adequate clearance around air openings and for service access.

Due to high temperatures, the appliance should be located out of trafﬁ c and away from furniture and draperies.

• The ﬁ rebrick (refractory), glass doors, screen rails, screen

• Any smoke shelves, shields and bafﬂ es may be removed

Fireplace Size Requirements

mesh and log grates can be removed from a factory built ﬁ rebox in order to gain minimum gas insert opening requirements.

from the factory built ﬁ rebox if attached with mechanical fasteners.

• The metal ﬂ oor of the solid fuel ﬁ rebox may be removed to facilitate the installation of the insert. The appliance may not be placed directly on the base of the outer wrap, a 1/4 inch airspace must be provided between the insert and the ﬂ oor of the outer wrap. Use the levelling legs to raise the insert a minimum of 1/4 inch. The original ﬁ replace may never be returned to solid fuel in this condition. The sidewalls and top structure of the ﬁ rebox may not be altered with the exception of removable bafﬂ es and dampers.

• Cutting of any sheet metal parts of the ﬁ replace in which the gas ﬁ replace insert is to be installed is prohibited, except the ﬂ oor as tested for and as noted above.

NOTE: For actual appliance dimensions refer to Section 15.

20-3/8 in.

15 in.

1-1/16 in.

5-9/16 in.

14-7/16 in.

29-3/4 in.

18-15/16 in.

(GAS BALL VALVE NOT SHOWN)

EXISTING MINIMUM WOODBURNING FIREPLACE SIZE

Location Inches Millimeters

A Front Width 30-7/8 784 B Rear Width 25-5/8 651 C Depth 15 381 D Height 19-1/2 495

* NOTE: If exhaust collar on insert and ﬁ replace damper do not line up, add 4 inches (102 mm) to minimum

ﬁ replace height for bends in vent pipe.

GAS INLET

Figure 3.1 Fireplace Opening

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

B. Clearances

Fire Risk. Odor Risk.

• Clearance to combustible material under the insert is 1/4 inch (0.6 cm).

• Use leveling legs to raise insert minimum 1/4 inch above combustible material or outer wrap of factory built ﬁ rebox.

Fire Risk.

• Locate and install appliance to all clearance speciﬁ cations in manual.

WARNING

MANTEL

Figure 3.2 Clearances to Mantels or other Combustibles above Appliance

12 in. MAX.

TOP OF UNIT

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 7

Termination Locations

A. Vent Termination Minimum Clearances

Figure 4.1 speciﬁ es minimum vent heights for various pitched roofs.

HORIZONTAL

OVERHANG

2 FT. MIN.

GAS DIRECT VENT TERMINATION CAP

Roof Pitch H (Min.) Ft.

Flat to 6/12...........................................................1.0*

Over 6/12 to 7/12 .................................................1.25*

Over 7/12 to 8/12 .................................................1.5*

Over 8/12 to 9/12 .................................................2.0*

Over 9/12 to 10/12 ...............................................2.5*

Over 10/12 to 11/12 .............................................3.25

Over 11/12 to 12/12 .............................................4.0

Over 12/12 to 14/12 .............................................5.0

Over 14/12 to 16/12 .............................................6.0

Over 16/12 to 18/12 .............................................7.0

Over 18/12 to 20/12 .............................................7.5

Over 20/12 to 21/12 .............................................8.0

* 3 foot minimum in snow regions

Figure 4.1 Minimum height from roof to lowest discharge opening

20 INCHES MIN.

LOWEST

DISCHARGE

OPENING

H (MIN.) - MINIMUM HEIGHT FROM ROOF TO LOWEST DISCHARGE OPENING

ROOF PITCH

IS X/ 12

VERTICAL

WALL

WARNING

Fire Risk. Asphyxiation Risk.

• Terminations MUST meet minimum clearances.

• Exhaust gases are hot.

• Nearby vents may draw fumes into house.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Vent Information and Diagrams

A. Vent Table Key

The abbreviations listed in this vent table key are used in the vent diagrams.

Symbol Description

MIN

MAX

Minimum Vertical Run Length 14 ft.

Maximum Vertical Run Length 50 ft.

B. Horizontal Venting

Horizontal venting is NOT allowed.

C. Measuring Standards

Vertical measurements listed in the vent diagram (Figure

5.1) were made using the following standard:

• Vertical terminations are measured to top of chimney.

WARNING

Fire Hazard. Explosion Risk. Asphyxiation Risk. Do NOT connect this gas appliance to a

chimney ﬂ ue serving a separate solid fuel or gas burning appliance.

• May impair safe operation of this appliance or other appliances connected to the ﬂ ue.

• Vent this appliance directly outside.

• Use separate vent system for this appliance.

CAUTION

ALL vent speciﬁ cations MUST be followed.

• This product is tested and listed to these speciﬁ cations.

• Appliance performance will suffer if speciﬁ cations are not followed.

TERMINATION

INLET AIR COLLAR

EXHAUST COLLAR

V= 14 FT. MINIMUM

50FT. MAXIMUM

3 INCH COLLAR

(Factory installed to

stainless steel section)

WARNING: DO NOT

BLOCK PIPE END WITH

INSULATION OR ANY OTHER

SEALING MATERIAL

STAINLESS STEEL

PIPE - 3 FT. MIN.

REQUIRED (INCLUDED)

SEAL DAMPER

CAP

FLASHING

EXHAUST

VENT PIPE

AREA

Figure 5.1

INLET AIR

VENT PIPE

COLLAR ATT ACHMENT

BRACKET

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 9

Installation Preparation

Prepare the existing solid fuel masonry or factory built non-combustible ﬁ rebox for installation.

A. Flue Damper

Fully lock the solid fuel ﬁ replace’s ﬂ ue damper in the open position, OR completely remove it.

B. Chimney

• Ensure chimney is constructed of non-combustible materials.

• Ensure chimney is clean and in good working order.

• Ensure that all chimney cleanouts ﬁ t properly to prevent air leakage into chimney.

C. Gas Line

Note: If the factor y built ﬁ replace has no gas acces s hole

provided, an acces s hole of 1 inch (25 mm) diam eter or less may be drilled through the lower sides or bottom of the ﬁ rebox in a proper workmanship - like manner. This access hole must be plugged with non-combustible insulation after the gas supply line has been installed.

• Install gas line into ﬁ rebox cavity.

• Check local codes and gas line sizing requirements



following NFPA54. See Section 8.

E. Fireplace Conversion Notice

Permanently attach the label with the following warning to the inside lower back of the ﬁ replace ﬁ rebox into which the insert is being installed. Silicone may be required to properly secure the label.

WARNING

Fire Risk. This ﬁ replace has been converted for use with

a gas ﬁ replace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the ﬁ replace re- approved by the authority having jurisdiction.

Prior to installing the gas insert:

• Replace component parts of the chimney and ﬁ replace as speciﬁ ed by the professionals.

• Ensure all joints are properly engaged and the chimney is properly secured.

D. Hearth or Hearth Extension

WARNING

Fire Risk. A hearth or hearth extension (if present) must

comply with either of the following:

• The solid fuel burning ﬁ replace manufacturer’s speciﬁ cation.

• Local building codes required by authority having jurisdiction.

• NFPA 211

F. Remote Control

The receiver for the remotes must be installed BETWEEN the base pan of the insert and the ﬁ rebox of the wood- burning ﬁ replace (see photo below).

EXISTING SIDE

REFRACTORY

REMOTE

RECEIVER

UNIT

EXISTING BOTTOM OF

FIREPLACE

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Installing Vent Pipe and Appliance

A. Venting Components

CAUTION

Sharp Edges

• Wear protective gloves and safety glasses during installation.

The vertical vent termination system installed on this model includes:

• One 3-foot section stainless steel ﬂ exible pipe (included with insert).

• One length of 3-inch ﬂ exible vent pipe for combustion air (included with vent kit).

• Flexible vent pipe for exhaust air (included with vent kit).

• One pipe-to-cap adaptor (included with vent kit).

• One vertical termination cap (included with vent kit).

B. Connecting Vent Pipe

Reference instructions in the termination kit.

• Install the 3-inch ﬂ exible vent pipe(s) down through the chimney.

• Secure the exhaust ﬂ exible vent pipe to the 3 foot section stainless steel flexible vent pipe using the factoryinstalled 3-inch collar in the stainless steel section of pipe (see Figure 7.1).

• Use 3 screws to attach either a 4 foot or 30 foot section of inlet air vent to the inlet collar on the collar slide plate (see Figure 7.1). NOTE: The collar slide plate may be removed from appliance to aid installation.

• Seal opening between ﬂ ex vent and chimney just above insert. Unfaced ﬁ berglass insulation may be used for this purpose.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 11

LOCKING

TAB

Note: Inspect for exhaust collar gasket to insure positive exhaust seal.

SLIDING PLATE

LOCKING

HANDLE

ALTERNATIVE INSTALLATION

FOR VENTING THROUGH

WOOD-BURNING

CLASS A PIPE

TERMINATION

CAP

(SQUARE FLASHING

REMOVED)

EXHAUST VENT PIPE SUPPLIED

WITH TERMINATION KIT

INLET AIR VENT COLLAR

(LINK-DV30 SHOWN)

OPTIONAL

LINK-ZC-ADPB

(For Flashing Class-A Pipe)

CLASS A

WOOD PIPE

Figure 7.1

INLET AIR VENT PIPE

STAINLESS STEEL

ADAPTER FOR EXHAUST

(MUST BE INSTALLED)

3 INCH

COLLAR

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

CUT AND BEND

FLASHING AS NEEDED

TO FIT CHIMNEY

SEALANT

ADHESIVE

WARNING

Fire Risk. Only an approved Hearth & Home Technologies

surround may be used to cover integral grills on solid fuel burning ﬁ replaces.

• No other components such as shrouds, sheetmetal plates, etc., may be used to seal off vents.

WARNING

Failure to position the parts in accordance with these diagrams or failure to use only parts speciﬁ cally approved with this appliance may result in property damage or personal injury.

Figure 7.2

• T rim chimney top plate to minimize excess overhang or bend over ﬂ ue tile (see Figure 7.2).

• Place 3/8 inch bead of 300º F silicone on ﬂ ue tile top.

C. Placing, Securing and Leveling the

Appliance

• Install insert (without surround attached) into existing ﬁ replace while pulling collar slide plate forward.

• Install gas line into hole provided on insert side.

• If applicable install remote control wires into insert side (see Section 6, F.).

• Secure collar slide plate to appliance by placing locking handle into position with locking tabs (see Figure 7.1) and secure with #8 screw.

• Level the appliance from side to side and front to back. If necessary , use the leveling legs included with the manual bag to set each corner of the base.

• Position any excess ﬂ exible vent pipe back up into chimney without sagging. Twist and push flex vent together to shorten.

• Install fiberglass insulation pieces to back face of surround.

• Attach surround. Follow instructions accompanying surround.

• Push insert so that surround becomes tight against face of ﬁ replace.

WARNING

Explosion Risk. Combustion Fume Risk.

• Connect vent sections per installation instructions.

• The 3 foot section of stainless steel ﬂ exible pipe MUST be attached directly to the exhaust collar on the collar slide plate.

• Connect exhaust vent pipe ONL Y to exhaust starting collar and termination cap center collar.

• Connect inlet air vent ONLY to inlet air collar on appliance and either the termination cap inlet air collar OR terminate within chimney.

• Do NOT allow vent to sag below connection point to appliance.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 13

D. Installing Adaptor and Termination Cap

For installation of termination cap see minimum vent heights for various pitched roofs (see Figure 7.2) .

To install adaptor see Figure 7.3.

HORIZONTAL

OVERHANG

CAUTION

Sharp Edges

• Wear protective gloves and safety glasses during installation.

Damper Flashing Kit (Optional)

2 FT. MIN.

GAS DIRECT VENT TERMINATION CAP

Roof Pitch H (Min.) Ft.

Flat to 6/12....................1.0*

Over 6/12 to 7/12 ........1.25*

Over 7/12 to 8/12 ..........1.5*

Over 8/12 to 9/12 ..........2.0*

Over 9/12 to 10/12 ........2.5*

Over 10/12 to 11/12 .....3.25

20 INCHES MIN.

LOWEST

DISCHARGE

OPENING

H (MIN.) - MINIMUM HEIGHT FROM ROOF TO LOWEST DISCHARGE OPENING

ROOF PITCH

IS X/ 12

VERTICAL

WALL

Roof Pitch H (Min.) Ft.

Over 11/12 to 12/12 .......4.0

Over 12/12 to 14/12 .......5.0

Over 14/12 to 16/12 .......6.0

Over 16/12 to 18/12 .......7.0

Over 18/12 to 20/12 .......7.5

Over 20/12 to 21/12 .......8.0

* 3 foot minimum in snow regions

Figure 7.2 Minimum Height from Roof to Lowest Discharge Opening

For use with LINK-DV4-30B Liner Kit. Note: Damper may have to be removed to use this kit.

• Run ﬂ ex liners through 3” holes in damper ﬂ ashing.

• Attach damper ﬂ ashing to ﬁ rebox roof with self tapping screws included in kit.

CLASS A PIPE

Figure 7.3

To help eliminate cold air drafts, it may be necessary to place noncombustible insulation around the ﬂ ues as they go though the damper.

Masonry

EXHAUST

VENT PIPE

Figure 7.4

AIR

LINK-DV30B

Installation

TERMINATION

CAP

OR

INLET AIR

VENT PIPE

EXHAUST

AIR

VENT PIPE

LINK-DV4-30B

Installation

WARNING: DO NOT BLOCK THIS PIPE END!

INLET AIR

VENT PIPE

Note: Untwist the pipe while extending it, to achieve full 30’ length.

Note: The LINK-DV4-30B

system REQUIRES this insulation.

Factory Built

Wood Burning

OPTIONAL LINK-ZC-ADPB

FOR USE WITH CLASS A

WOODBURNING PIPE

Remove 18 inch x 18 inch ﬂ ashing on cap by removing 3 screws. Connect both the LINK-ZC-ADPB to Class A Pipe and the termination cap to the LINK-ZC-ADPB with the self tapping screws provided.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Gas Information

A. Fuel Conversions

Before making gas connections ensure that appliance being installed is compatible with the available gas type.

Any natural or propane gas conversions necessary to meet the appliance and locality needs must be made by a qualiﬁ ed technician using Hearth & Home Technologies speciﬁ ed and approved parts.

B. Gas Pressures

Proper input pressures are required for optimum appliance performance. Gas line sizing requirements need to



be made following NFPA54.

WARNING

Fire Risk. Explosion Hazard. High pressure will damage valve.

• Disconnect gas supply piping BEFORE pressure testing gas line at test pressures above 1/2 psig.

• Close the manual shutoff valve BEFORE pressure testing gas line at test pressures equal to or less than 1/2 psig.

C. Gas Connection

Note: Have the gas supply line installed in accordanc e

with local building codes, if any. If not, follow ANSI

223.1. Installation should be done by a qualiﬁ ed installer approved and/or licensed as required by the locality. (In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas ﬁ tter).

NOTE: A listed (and Commonwealth of Massachusetts approved) 1/2 inch (13 mm) T-handle manual shut-of f valve and ﬂ exible gas connector are connected to the 1/2 inch (13 mm) control valve inlet.

• If substituting for these components, please consult local codes for compliance.

Refer to Section 15 for location of gas line access in ap- pliance.

NOTE: Gas line may be run from either side of the appliance provided the hole in the outer wrap does NOT exceed 2-1/2 inches in diameter and does not penetrate the ﬁ rebox.

WARNING

Verify inlet pressures.

• High pressure may cause overﬁ re condition.

• Low pressure may cause explosion.

• Verify minimum pressures when other household gas appliances are operating.

Install regulator upstream of valve if line pressure is greater than 1/2 psig.

Pressure requirements for appliance are shown in the table below. Minimum pressures must be met when other household gas appliances are operating.

Pressure Natural Gas Propane

Minimum inlet pressure

Maximum inlet gas pressure

Manifold pressure

5.0 inches w.c.

14.0 inches w.c.

3.5 inches w.c.

11.0 inches w.c.

14.0 inches w.c.

10.0 inches w.c.

Gas Leak Risk

• Support control when attaching pipe to prevent bending gas line.

NOTE: The gap bet ween supply piping and gas access hole may be caulked with high temperature caulk or stuffed with non-combustible, unfaced insulation to pre ven t cold air inﬁ ltration.

• Ensure that gas line does not come in contact with outer wrap of appliance. Follow local codes.

• Incoming gas line should be piped into the valve compartment and connected to the 1/2 inch connection on the manual shutoff valve.

• Check all ﬁ ttings and connections of appliance which may have loosened during shipping.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 15

WARNING

Fire or Explosion Hazard

• Gas buildup during line purge may ignite.

• Purge should be performed by qualiﬁ ed technician.

• Ensure adequate ventilation.

• Ensure there are no ignition sources such as sparks or open ﬂ ames.

• A small amount of air will be in the gas supply lines. When ﬁ rst lighting appliance it will take a short time for air to purge from lines. When purging is complete the appliance will light and operate normally.

WARNING

CHECK FOR GAS LEAKS Explosion Risk Fire Risk Asphyxiation Risk

• Check all ﬁ ttings and connections.

• Do not use open ﬂ ame.

• After the gas line installation is complete, all connections must be tightened and checked for leaks with a commercially-available, non-corrosive leak check solution. Be sure to rinse off all leak check solution following testing.

Fittings and connections may have loosened during shipping and handling.

HIGH AL TITUDE INST ALLATIONS

U.L. Listed gas appliances are tested and approved without requiring changes for elevations from 0 to 2000 feet in the U.S.A. and Canada.

When installing this appliance at an elevation above 2000 feet, it may be necessary to decrease the input rating by changing the existing burner oriﬁ ce to a smaller size. Input rate should be reduced by 4% for each 1000 feet above a 2000 foot elevation in the U.S.A., or 10% for elevations between 2000 and 4500 feet in Canada. If the heating value of the gas has been reduced, these rules do not apply . T o identify the proper oriﬁ ce size, check with the local gas utility.

If installing this appliance at an elevation above 4500 feet (in Canada), check with local authorities.

WARNING

Fire hazard. Do NOT change the valve settings.

• This valve has been preset at the factory.

• Changing valve settings may result in ﬁ re hazard or bodily injury.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Electrical Information

A. Wiring the Appliance

Note: Electrical wiring must be installed by a licensed

electrician.

Note: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C221.1.



• A 110-120 VAC circuit for this product must be protected with ground-fault circuit-interrupter protection, in compliance with the applicable electrical codes, when it is installed in locations such as in bathrooms or near sinks.

CAUTION

• Prevent accidental appliance operation when not attended.

• Unplug or remove batteries from remote control if absent or

if appliance will not be used for an extended period of time.

• Property damage possible from elevated temperatures.

Appliance Requirements

• This appliance DOES NOT require 110-120 VAC to operate.

• It is recommended that a 110 VAC junction box be connected for use with fan or remote control. (See Figure

9.2 for junction box wiring).

WARNING

Wire 110V to electrical junction box. Do NOT wire 110V to valve. Do NOT wire 110V to wall switch.

• Incorrect wiring will damage millivolt valves.

• Incorrect wiring will override IPI safety lockout and may cause explosion.

ON/OFF Switch

• An ON/OFF switch is included with the decorative surround/decorative front and should attached to surround/facing. (See Installation instructions for remote control).

• If desired an additional wall switch or thermostat may be added to system as shown in Figure 9.1.

STANDING

PILOT

VALVE

WHT

RED

Figure 9.1 Standing Pilot Ignition Wiring Diagram

REMOTE SWITCH

PIGTAIL

OFF

ON/OFF SWITCH

OPTIONAL WALL SWITCH,

THERMOSTAT OR REMOTE

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 17

B. Junction Box Installation

INSERT RELIEF

AROUND CORD IN THIS END

FROM OUTSIDE OF UNIT

FEED PLUG

THROUGH HOLE

SIDE

WALL

JUNCTION

BOX

C. Installation for Fan (Optional)

On units already installed removal of decorative front, surround and gas insert is required.

• Detach ﬂ exible liner from back of unit if insert is installed.

• Remove the four screws on the cover plate (see Figure 9.3).

FAN

Figure 9.2 Junction box installation

Optional Accessories

Connecting the electrical junction box is required if using a blower or remote.

• Plug the cord into a convenient outlet.

• An electrician may install an outlet box inside the ﬁ replace. Place the outlet in the lower, back corner of the ﬁ replace.

• Must use cord supplied.

CAUTION

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

RUBBER

GROMMETS

Figure 9.3

COVER

PLATE

ATTACH

GROUND WIRE

• Bend up the tabs on the base pan (see Figure 9.4).

• Place the blower in between the bend up tabs.

• Install and wire the blower per instruction shipped with the fan.

• The ground wire of the fan can clip on the side of the base pan.

• Reinstall the cover plate back on the unit. Make sure the fan does not make contact with the back wall to prevent noise from vibration.

WARNING

Shock hazard.

• Replace damaged wire with type 105º C rated wire.

• Wire must have high temperature insulation.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

JUNCTION BOX

SPEED CONTROL (RHEOSTAT)

REMOTE OUTLET

BLK

FAN

FAN OUTLET

VARIABLE SPEED CONTROL

BLK

BEND UP TABS

JUNCTION BOX

BLK

TEMPERATURE SENSOR SWITCH

REMOTE

RECEPTACLE

BLK

WHT

GROUND

WING

NUT

INSERT STUD THROUGH HOLE AND SECURE WITH WING NUT

BLOWER RECEPTACLE

BLK

WHT

TEMP SWITCH

BRACKET

TEMPERATURE

SENSOR SWITCH

Figure 9.4 Fan Wiring Diagram

BLK

GRN

110-120 VAC

BLOWER

WHT

NOTE: If any of the original wire as supplied with the appliance must be replaced, it must be replaced with type 105º crated wire.

NOTE: Do NOT install blower if using operable glass doors.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 19

A. Mantel Projections

Figure 10.1 shows the minimum vertical and corresponding maximum horizontal dimensions of appliance mantels or other combustible projections above the top front edge of the appliance, not the surround.

Finishing

MANTEL

Figure 10.1 Clearances to Mantels or other Combustibles above Appliance

12 in. MAX.

TOP OF UNIT

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Appliance Setup

A. Remove Shipping Materials

Remove shipping materials from inside or underneath the ﬁ rebox.

B. Clean the Appliance

Clean/vacuum any sawdust that may have accumulated inside the ﬁ rebox or underneath in the control cavity.

C. Accessories

Install approved accessories per instructions included with accessories. See Service Parts List for appropriate accessories.

WARNING

Shock or ﬁ re risk. Use ONLY optional accessories approved for

this appliance.

• Using non-listed accessories voids warranty.

• Using non-listed accessories may result in a safety hazard.

• Only Hearth & Home Technologies approved accessories may be used safely.

Placing the Ember Material

Ember material is shipped with this gas appliance. T o place the ember material:

• Embers CANNOT be placed directly over ports.

• When placing Glowing Embers® onto the burner care should be taken so that the ports are not covered. Place the dime-size ember pieces near port holes in burner top, sides and front (see Figure 11.1). Failure to follow this procedure will likely cause lighting and sooting problems.

BURNER PAN

EMBER

PLACEMENT

Figure 11.1 Placement of Embers

D. Ember Placement

WARNING

Explosion Risk.

• Follow ember placement instructions in manual.

• Do NOT place embers directly over burner ports.

• Replace ember material annually.

Improperly placed embers interferes with proper burner operation.

• Place Mystic Ember over burner surface and around base of burner. Do not cover any burner port holes. Use this material to give the appliance a realistic ash bed.

• Save the remaining ember materials for use during appliance servicing. The embers provided should be enough for 3 to 5 applications.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 21

E. Positioning the Logs

Log Set Assembly: LOGS-2031

Log Placement

CAUTION: Logs are fragile! Carefully remove the logs from

the packaging.

LOG PLACEMENT

INSTRUCTIONS

FIREBOX LEDGE

FIREBOX

LOG #1

FIREBOX LEDGE

LOG #1 (SRV2032-701): Place log #1 on the ﬁ rebox ledge as shown. The front portion of the log should hang over

the ledge as shown. The log should be placed all the way back and in the center of the ledge.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

2031-700

LOG #2 (SRV2032-702): Position log #2 by locating its slot over the tabs on left front of the burner.

LOG #3 (SRV2032-703): Position log #3 by locating its slot over the tab on right front of the burner such that left end

of log contacts log tab near the center of the burner.

LOG #4 (SRV340-704): Place log #4 across log #1 and log #2 in the grooved out areas as shown.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 23

LOG #5 (SRV340-705): Place log #5 across log #1 and log #3 in the grooved out areas as shown.

LOG #6 (SRV740-707): Place log #6 across log #1 and log #3 in the grooved out areas as shown.

F. Glass Assembly

WARNING

GLASS

Handle glass doors with care.

• Inspect the gasket to ensure it is undamaged.

• Inspect the glass for cracks, chips or scratches.

• Do NOT strike, slam or scratch glass.

• Do NOT operate appliance with glass door removed, cracked, broken or scratched.

• Replace glass door assembly as a complete appliance.

ASSEMBLY

PULL TO

RELEASE

(LEFT SIDE

GLASS LATCH

Removing Glass Assembly

There are two glass latches on the left side of glass assembly and two glass latches on the right side.

• To release glass assembly, pull latch forward and allow to retract away from glass assembly.

• Remove glass assembly after all four latches have been released (see Figure 11.2).

Replacing Glass Assembly

Replace the glass door on the appliance. Fasten the latches on the glass frame.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Figure 11.2 Glass Assembly

G. Air Shutter Setting

Optimal ﬂ ame appearance is dependent on the air shutter setting. Adjustments should be made by a qualified technician.

NG LP

Burner 7/16 Full Open

Operating Instructions

A. Before Lighting Appliance

This appliance has a Standing Pilot Ignition.

Before operating this appliance have a qualified technician:

• Remove all shipping materials from inside and/or underneath the ﬁ rebox.

• Review proper placement of logs, rockwool, lava rock, and vermiculite.

• Check the wiring.

• Check the air shutter adjustment.

• Purge gas line (with glass assembly removed). See Section 8.

• Ensure that there are no gas leaks.

• Ensure that the glass is sealed and in the proper position.

• Ensure that the ﬂ ow of combustion and ventilation air is not obstructed (front grilles and vent caps).

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as ﬁ replace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other ﬂ ammable materials.

• Keep clothing, furniture, draperies and other ﬂ ammable materials away.

This appliance has been supplied with an integral barrier to prevent direct contact with the ﬁ xed glass panel. DO NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

WARNING

Fire Risk. Explosion Risk. Gas may build up while lighting pilot.

• Remove glass assembly before lighting pilot.

• Replace glass assembly after lighting pilot.

WARNING

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualiﬁ ed installer, service agency or the gas supplier.

WARNING

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 25

B. Lighting Appliance

Standing Pilot Ignition

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions

exact ly, a ﬁ re or explosion may result causing proper ty damage, personal injury or loss of life.

A. This appliance has a pilot which

must be lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING, smell all

around the appliance area for gas. Be sure to smell next to the ﬂ oor because some gas is heavier than air and will settle on the ﬂ oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

WARNING:

DO NOT CONNECT 110 VAC TO THE CONTROL VALVE.

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance.

This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.

If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or fuel combustion which are known to the State of California to cause cancer, birth defects, or other reproductive harm.

Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.

For additional information on operating your

Hearth & Home Technologies ﬁ replace, please refer to www.ﬁ replaces.com.

• If you cannot reach your gas supplier, call the ﬁ re department.

C. Use only your hand to push in or

turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualiﬁ ed service tech- nician. Force or attempted repair may result in a ﬁ re or explosion.

D. Do not use this appliance if any

part has been under water. Immediately call a qualiﬁ ed service tech- nician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

CAUTION:

Hot while in operation. Do not touch. Keep children, clothing, furniture, gasoline and other liquids having ﬂ ammable vapors away.

Do not operate the appliance with panel(s) removed, cracked or broken. Replacement of the panel(s) should be done by a licensed or qualiﬁ ed service person.

NOT FOR USE

WITH SOLID FUEL

For use with natural gas and propane. A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.

Also Certiﬁ ed for Installation in a Bedroom or a Bedsitting Room.

For assistance or additional information, consult a qualiﬁ ed installer, ser- vice agency or the gas supplier.

LIGHTING

INSTRUCTIONS

1. Turn off all electric power to the appliance.

2. Push in gas control knob

slightly and turn clockwise

NOTE: Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in slightly. Do not force.

3. Wait ﬁ ve (5) minutes to clear out any gas. Then smell for gas, including near the ﬂ oor. If you smell gas, STOP! Follow “B” in the Safety Information located on the left side of this label. If you don’t smell gas, go to next step.

4. Find the pilot. The pilot is inside combustion chamber next to the main burner.

5. Turn knob on gas control counter clockwise

to “PILOT”.

6. Push in control knob all the way and hold in. Im-

mediately depress red or black piezo button. It may require several depressions of the red or black piezo button until PILOT lights. If PILOT light does not light after 10 seconds, return to step 3. Continue to hold the control knob in for about one minute after the pilot is lit. Release knob and it will pop back out. Pilot should remain lit. If it goes out, repeat steps 3 through 6.

• If knob does not pop up when released, stop and im-

mediately call your service technician or gas supplier.

• If the pilot will not stay lit after several tries, turn

the gas control knob to “OFF” and call your service technician or gas supplier.

7. Turn gas control knob counterclockwise to

8. To light Burner, ﬂ ip the on/off switch to the “ON”

position, and close access grille.

9. Turn on all electric power to the appliance.

to “OFF”.

“ON”.

TO TURN OFF

GAS TO APPLIANCE

1. Turn off all electric power to the appliance if

service is to be performed.

2. Open control access panel.

3. Move switch to “OFF” position.

4. Push in gas control knob slightly and turn clock-

wise to OFF”. Do not force.

5. Close control access panel.

464-903G

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

C. Check Pilot Flame Appearance

Pilot ﬂ ame must contact the thermocouple and thermopile for reliable appliance operation.

• Pilot ﬂ ame should be as shown in Figure 12.1.

Figure 12.1 Proper Pilot Flame

• If adjustment is needed remove cap screw from gas valve using 1/8 inch standard screwdriver (see Figure 12.2).

• Turn adjustment screw clockwise to increase pilot ﬂ ame size. Make small adjustments.

PILOT

ADJUSTMENT

D. After Appliance is Lit

WARNING

Glass door must be in place when appliance is operating.

Risk of:

• Combustion Fumes

• Fire Do NOT operate appliance with glass

door removed.

• Open viewing glass for servicing only.

• Glass door MUST be in place and sealed before operating appliance.

• Only use glass door certiﬁ ed for use with appliance.

• Glass replacement should be done by qualiﬁ ed technician.

Initial Break-in Procedure

When you light the appliance, you may notice that it produces heat which does have an associated odor or smell. If you feel this odor is excessive it may require the initial three to four hour continuous burn on high followed by a second burn up to 12 hours to fully drive off any odor from paint and lubricants used in the manufacturing process. Condensation of the glass is normal.

Note: The appliance should be run three to four hours on the initial start-up. Turn it off and let it cool completely. Remove and clean the glass. Replace the glass and run the appliance for an additional 12 hours. This will help to cure the products used in the paint and logs.

During this break-in period it is recommended that some windows in the house be opened for air circulation. This will help avoid setting off smoke detectors, and help eliminate any odors associated with the appliance’s initial burning.

Figure 12.2 Adjustments

• Do NOT turn adjustment screw counter-clockwise too far as it will come out of the valve allowing gas to escape.

• Replace cap screw and seal to prevent gas leaks.

• Check for gas leaks after tightening.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 27

WARNING

CAUTION

Fire Risk. High Temperatures. Keep combustible household items away from

appliance. Do NOT obstruct combustion and ventilation air.

• Do NOT place combustible items on top of or in front of appliance.

• Keep furniture, draperies away from appliance.

CAUTION

• Prevent accidental appliance operation when not attended.

• Unplug or remove batteries from remote control if absent or if appliance will not be used for an extended period of time.

• Property damage possible from elevated temperatures.

E. Frequently Asked Questions

Smoke and odors released during initial operation.

• Open windows for air circulation.

• Leave room during initial operation.

• Smoke may set off smoke detectors.

Smoke and odors may be irritating to sensitive individuals.

WARNING

Fire Hazard. Keep combustible materials, gasoline and

other ﬂ ammable vapors and liquids clear of appliance.

• Do NOT store ﬂ ammable materials in the appliance’s vicinity.

• Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter ﬂ uid or similar liquids in this appliance.

• Combustible materials may ignite.

ISSUE SOLUTIONS

Condensation on the glass

Blue ﬂ ames

Odor from appliance

Film on the glass

Metallic noise

Is it normal to see the pilot ﬂ ame burn continually?

This is a result of gas combustion and temperature variations. As the appliance warms, this condensation will disappear.

This is a result of normal operation and the ﬂ ames will begin to yellow as the appliance is al- lowed to burn for 20 to 40 minutes.

When ﬁ rst operated, this appliance may release an odor for the ﬁ rst several hours. This is caused by the curing of the paint and the burning off of any oils remaining from manufacturing and might set off home smoke detectors.

This is a normal result of the curing process of the paint and logs. Glass should be cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing process. A non-abrasive cleaner such as gas ﬁ replace glass cleaner may be necessary. See your dealer.

Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of the appliance.

In a standing pilot system the pilot will always stay on.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualiﬁ ed service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualiﬁ ed service technician.

A. Standing Pilot Ignition System

Symptom Possible Causes Corrective Action

1. After repeated triggering of the red or black piezo ignitor button, the spark ignitor will not light the pilot.

2. The pilot will not stay lit after carefully following the lighting instructions.

a. Defective ignitor. Check the spark at the electrode and pilot. If no spark and electrode

wire is properly connected, replace the ignitor.

b. Defective pilot or misaligned electrode (spark at electrode).

c. No gas or low gas pressure. Check the remote shut-off valves from the ﬁ replace. Usually, there

d. No LP in tank. Check the LP (propane) tank. You may be out of fuel. a. Defective thermocouple. Check that the pilot ﬂ ame impinges on the thermocouple. Clean

b. Defective valve. If the thermocouple is producing more than 15 millivolts, replace

Using match, light the pilot. If the pilot lights, turn off the pilot and trigger the red piezo ignitor button again. If the pilot lights, an improper gas/air mixture caused the bad lighting and a longer purge period is recommended. If the pilot will not light, ensure the gap at the electrode and pilot is one-eighth (1/8) inch to have a strong spark. If the gap is OK, replace the pilot.

is a valve near the gas main. There can be more than one (1) valve between the ﬁ replace and the main.

and/or adjust the pilot for maximum ﬂ ame impingement. Ensure that the thermocouple connection at the gas valve is fully

inserted and tight (hand tighten plus 1/4 turn). Disconnect the thermocouple from the valve, place one millivolt

meter lead wire on the tip of the thermcouple and the other meter lead wire on the thermocouple copper lead. Start the pilot and hold the valve knob in. If the millivolt reading is less than 15mV, replace the thermocouple.

faulty valve.

3. The pilot is burning, there is no burner ﬂ ame, the valve knob is in the ON position, and the ON/OFF switch is in the ON position.

a. ON/OFF switch or wires defective.

b. Thermopile may not be generating sufﬁ cient millivoltage.

Check the ON/OFF switch and wires for proper connections. Place the jumper wires across the terminals at the switch. If the burner comes on, replace the defective switch. If the switch is OK, place the jumper wires across the switch wires at the gas valve. If the burner comes on, the wires are faulty or connections are bad.

If the pilot ﬂ ame is not close enough physically to the thermopile, adjust the pilot ﬂ ame.

Be sure the wire connections from the thermopile at the gas valve terminals are tight and that the thermopile is fully inserted into the pilot bracket.

Check the thermopile with a millivolt meter. Take the reading at TH-TP&TP terminals of the gas valve. The meter should read 325 millivolts minimum, while holding the valve knob depressed in the pilot position, with the pilot lit, and the ON/OFF switch in the OFF position. Replace the faulty thermopile if the reading is below the speciﬁ ed minimum.

With the pilot in the ON position, disconnect the thermopile leads from the valve. Take a reading at the thermopile leads. The reading should be 325 millivolts minimum. Replace the thermopile if the reading is below the minimum.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 29

Troubleshooting (continued)

Symptom Possible Cause Corrective Action

3. Continued c. Defective valve. Turn the valve knob to the ON position. Place the ON/OFF switch in the ON position. Check the millivolt meter a the thermopile terminals. The millivolt meter should read greater than 125mV. If the reading is acceptable, and if the burner does not come on, replace the gas valve.

d. Plugged burner oriﬁ ce. Check the burner oriﬁ ce for stoppage. Remove stop-

page.

e. Wall switch or wires are defective. Follow the corrective action in Symptom and Pos-

sible Cause 1.a above. Check the switch and wiring. Replace where defective.

4. Frequent pilot outage

problem.

5. The pilot and main

burner extinguish while in operation.

6. Glass soots. a. Flame impingement. Adjust the log set so that the ﬂ ame does not exces-

7. Flame burns blue

and lifts off burner.

a. Pilot ﬂ ame may be too high or too low, or blow- ing out (high pressure), causing pilot safety to drop out.

a. No LP in tank. Check the LP (propane) tank. Reﬁ ll the fuel tank. b. Inner vent pipe leaking exhaust gases back into

the system. c. Glass too loose and air tight packet leaks in

corners after usage. d. Bad thermopile or thermocouple. Replace if necessary. e. Improper vent cap installation. Check for proper installation and freedom from debris

b. Improper air shutter setting. Adjust the air shutter located on the control panel. c. Debris around air shutter. Inspect the opening at the base of the burner. NO MA-

a. Insufﬁ cient oxygen being supplied. Ensure that the vent cap is installed properly and free

Clean thermocouple and adjust the pilot ﬂ ame for maximum ﬂ ame impingement. Follow lighting instruc- tions carefully.

Check venting system for damage. Replace/repair improperly assembled pipe sections.

Replace glass panel assembly.

or blockage.

sively impinge on it.

TERIAL SHOULD BE PLACED IN THIS OPENING.

of debris. Ensure that the vent system joints are tight and have no leaks.

Ensure that no debris has been placed at the base of, or in the area of the air holes in the center of the base pan beneath the burner.

Ensure that the glass is tightened properly on the unit, particularly on top corners.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Maintaining and Servicing Appliance

A. Maintenance Tasks

Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualiﬁ ed service technician should perform an appliance checkup at the beginning of each heating season.

WARNING

Risk of injury or property damage.

Before servicing:

• Turn off gas.

• Turn off electricity to appliance.

• Disable remote control, if one is present.

• Ensure appliance is completely cooled.

After servicing:

• Replace any screen or barrier that was removed.

• Reseal and reinstall any venting removed for servicing.

WARNING

Annual inspection by qualiﬁ ed technician recommended.

Check:

• Condition of doors, surrounds and fronts.

• Condition of glass, glass assembly and glass seal.

• Obstructions of combustion and ventilation air.

• Condition of logs.

• Condition of ﬁ rebox.

• Burner ignition and operation.

• Burner air shutter adjustment

• Gas connections and ﬁ ttings.

• Obstructions of termination cap.

Clean:

• Glass

• Air passageways, grilles, control compartment

• Burner, burner ports

Risk of:

• Fire

• Delayed ignition or explosion

• Exposure to combustion fumes

• Odors

CAUTION

Handle glass assembly with care.

NOTE: Clean glass after initial 3-4 hours operation. Longer operation without cleaning glass may cause a permanent white ﬁ lm on glass.

When cleaning glass door:

• Avoid striking, scratching or slamming glass.

• Do NOT use abrasive cleaners.

• Use a hard water deposit glass cleaner on white ﬁ lm.

• Do NOT clean glass when hot.

• Turn off appliance after 3-4 hours of operation and ALLOW TO COOL.

• Remove and clean glass assembly.

• Replace glass assembly and operate appliance for additional 12 hours.

Refer to maintenance instructions.

WARNING

Inspect external vent cap regularly.

• Ensure no debris blocks cap.

• Combustible materials blocking cap may ignite.

• Restricted air ﬂ ow affects burner operation.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 31

Inspect Maintenance Tasks

Doors, Surrounds and Fronts

Gasket Seal, Glass Assembly and Glass

Valve Compartment and Firebox Top

Logs 1. Inspect for broken, damaged, or missing logs. Replace as necessary.

Firebox 1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.

Burner Ignition and Operation

Venting 1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.

Remote controls 1. Verify operation of remote.

1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not present.

2. Inspect for scratches, dents or other damage and repair as necessary.

3. Verify no obstructions to airﬂ ow through the louvers.

4. Verify maintenance of proper clearance to combustible household objects.

1. Inspect gasket seal and its condition.

2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.

3. Conﬁ rm there is no damage to glass or glass frame. Replace as necessary.

4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact and operating properly. Replace as necessary.

5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.

1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw

tips that have penetrated the sheet metal are sharp and should be avoided.

2. Remove any foreign objects.

3. Verify unobstructed air circulation.

2. Verify correct log placement and no ﬂ ame impingement causing sooting. Correct as necessary.

2. Replace appliance if ﬁ rebox has been perforated.

1. Verify burner is properly secured and aligned with pilot or igniter.

2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.

3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.

4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.

5. Inspect for lifting or other ﬂ ame problems.

6. Verify air shutter is clear of dust and debris.

7. Inspect oriﬁ ce for soot, dirt or corrosion.

8. Verify manifold and inlet pressures. Adjust regulator as required.

9. Inspect pilot ﬂ ame strength. Clean or replace oriﬁ ce as necessary.

10. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with emery cloth or replace as required.

11. Verify millivolt output. Replace as necessary.

2. Conﬁ rm that termination cap remains clear and unobstructed by plants, etc.

3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or

sheds) has been maintained.

4. Inspect for corrosion or separation.

5. Verify weather stripping, sealing and ﬂ ashing remains intact.

6. Inspect draft shield to verify it is not bent, damaged or missing.

2. Replace batteries in remote transmitters and battery-powered receivers.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Reference Materials

A. Appliance Dimension Diagram

Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.

4-3/8 in. 111 mm

1-9/16 in.

14-7/16 in.

377 mm

1-1/16 in.

40 mm

1-1/16 in.

27 mm

Two 2-13/16 in.

71 mm

3-5/8 in. REF

92 mm

3-7/16 in.

87 mm

5-9/16 in.

Figure 15.1 Appliance Dimensions

QVI-25FB-S MODEL DIMENSIONS

Location Inches Millimeters

A 20-3/8 517 B 9-11/16 246 C 29-3/4 756 D 22-5/7 577 E 14-5/8 371 F 14-3/4 375

G 18-15/16 481

H 15 381

(GAS BALL VALVE NOT SHOWN)

GAS INLET

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 33

B. Vent Kits Components

Direct Vent Flex Liner Kits (see Figure 15.2) LINK-DV-30B or (LINK-DV-30): Masonry 3 inch ﬂ ex liner

kit. Expands to 30 feet. Includes: two liners, termination cap, ﬂ ashing, and link adapter.

LINK-DV4-30B or (LINK-DV4-30): Masonry 3 inch ﬂ ex liner



kit. Expands to 30 feet and 4 feet respectively. Includes: two liners, termination cap, ﬂ ashing, and link adapter.

FLASH-DAMP

LINK-ZC-ADP

LINK-DV-30B (LINK-DV-30)

LINK-DV4-30B (LINK-DV4-30)

Figure 15.2 Direct Vent Flex Liner Kits

Direct Vent Flex Liner Accessory Kits (see Figure 15.3) Flash-Damp: Zero clearance damper ﬂ ashing kit for use

with LINK-DV-30B or LINK-DV4-30B liner kits. LINK-ZC-ADP: Zero clearance chimney adapter SVRLINK-ADP: Adapter kit (colinear to coaxial 3 inches

included in above kits). FLEX3-30: One 3 inch ﬂ exible liner expands to 30 feet. FLEX3-30/2: Two 3 inch ﬂ exible liners expands to 30 feet

each. FLEX-CNCT: Connector kit - 3 inch liner to 3 inch liner,

one connector per kit.

SVRLINK-ADP

FLEX3-30

FLEX3-30/2

FLEX3-CNCT

Figure 15.3 Direct Vent Flex Liner Accessory Kits

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

C. Service Parts List

QVI-25FB-S

Service Parts Diagram

Beginning Manufacturing Date: Oct. 2007

Ending Manufacturing Date: ______

Part number list on following page.

Log Set Assembly

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 35

IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.

ITEM DESCRIPTION COMMENTS PART NUMBER

Log Set Assembly 1 Log 1 2 Log 2 3 Log 3 4 Log 4 5 Log 5 6 Log 6 7 Access Plate: Fan 8 Slide Plate Assembly

Slide Plate Handle

9 Air Bafﬂ e

10 Burner Key 2019-166 11 Burner NG, LP 2031-003 12 Burner Drop Plate 2019-164 13 Grate Assembly 14 Glass Door Assembly

15 16 Access Plate

Surround Mount, Right 2019-205

Surround Mount Left 2019-196

Blower Assembly Optional

Glass Latch Assembly , Right QTY 2 Req.

Glass Latch Assembly , Left QTY 2 Req.

Junction Box

Mineral Wool

Patch Kit

Pilot Tube SRV485-301

Thermocouple 2103-511

Thermopile 2103-512

Vent Pipe Assembly

Vermiculite Embers

Wiring Assembly

LOGS-2031 SRV2032-701 SRV2032-702 SRV2032-703 SRV340-704 SRV340-705 SRV740-707 2019-111 2019-096 2019-201 2019-165

2031-020 GLA-2019

2019-116 GFK-160A 339-121A 386-122A 040-250A 050-721 SRV-PACK

768-380A MYSTIC-EMBERS 2020-059

QVI-25FB-SService Parts

Stocked

at Depot

Y Y Y

Conversion Kit NG NGKS-FBZC

Conversion Kit LP LPKS-FBZC

Pilot Oriﬁ ce NG 2103-1 16 Pilot Oriﬁ ce LP 2103-1 17 Regulator NG 230-1570 Regulator LP 230-1520

Additional service part numbers appear on following page.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Y Y Y Y Y Y

Valve Assembly

Service Parts

Valve Assembly Parts List

QVI-25FB-S

Beginning Manufacturing Date: Oct. 2007

Ending Manufacturing Date: ______

ITEM DESCRIPTION COMMENTS PART NUMBER

Pilot Assembly NG 2103-010 1

Pilot Assembly LP 2103-01 1

Oriﬁ ce NG (#36B) 567-801 2

Oriﬁ ce LP (#52B) 074-801 3 Flexible Gas Connector 4 Piezo Ignitor 5 Valve Bracket 2019-107

Valve NG 230-0710 6

Valve LP 230-0720 7 Flex Ball Valve Assembly

567-301A 291-513

302-320A

Stocked

at Depot

Y Y Y Y Y Y

Y Y Y

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 37



D. Limited Lifetime Warranty Hearth & Home Technologies LIMITED WARRANTY

Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada. Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.

Warranty Period HHT Manufactured Appliances and Venting

Parts Labor Gas Wood Pellet

1 Year XXXXXX

EPA

Wood

Electric Venting

Components Covered

All Parts and Material Except as

covered by Conditions, Exclusion,

and Limitations listed

2 years

3 years X Firepots

5 years 3 years X X Castings & Bafﬂ es

7 years 3 years X X X

10 years 1 year X Burners, Logs & Refractory

Limited

Lifetime

1 year X Firebox & Heat Exchanger

90 Days XXXXXX All Replacement Parts

XXXX Blowers

X Molded Refractory Panels

Igniters, Electronic Components,

and Glass

Firebox, HHT Chimney,

Termination & Heat

Exchanger

See Conditions, Exclusions, and limitations. 9-01-08

CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY

• This warranty applies to the original owner and is transferable up to two years from date of purchase to the new homeowner, provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its original place of installation.

• The maximum amount recoverable under this warranty is limited to the purchase price of the product.

• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.

• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is not covered under this warranty.

Page 1 of 2 4021-645A 09-01-08

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

B. Limited Lifetime Warranty (continued)

• This limited warranty does not extend to or include surface ﬁ nish on the appliance or terminations, door gasketing, glass gasketing, glass discoloration, ﬁ rebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion on any of the metal surfaces, cast iron components, bafﬂ es, ﬁ repots, doors, or ﬁ rebox area are not covered by this warranty.

• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this noise are not covered by this warranty.

• HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or maintenance of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identiﬁ cation label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced air furnaces or other such causes; (5) use of fuels other than those speciﬁ ed in the operating instructions; (6) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT; and/or (7) modiﬁ cation of the appliance not expressly authorized and approved by HHT in writing.

• This warranty does not apply to non-HHT venting components, hearth components or other accessories used in conjunction with the installation of this product.

• This warranty is void if the appliance has been over-ﬁ red or operated in atmospheres contaminated by chlorine, ﬂ uorine, or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.

• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not apply to you. This warranty gives you speciﬁ c rights; you may also have other rights, which vary from state to state.

• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY SPECIFIED ABOVE.

This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all warranties currently in existence.

If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary parts or components, contact the nearest authorized HHT dealer or supplier.

Page 2 of 2 4021-645A 09-01-08

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08 39

E. Contact Information

Quadra-Fire, a brand of Hearth & Home Technologies Inc.

20802 Kensington Boulevard, Lakeville, MN 55044

www.quadraﬁ re.com

Please contact your Quadra-Fire dealer with any questions or concerns.

For the location of your nearest Quadra-Fire dealer,

please visit www.quadraﬁ re.com.

- NOTES -

________________________________________________________________________________

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions included.

• Read, understand and follow these instructions for safe installation and operation.

• Leave this manual with party responsible for use and operation.

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 51 13843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.

Quadra-Fire • QVI-25FB-S • 2031-910 Rev. E • 9/08

Hearth and Home Technologies QVI-25FB-S User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual