Hayward ABOVE GROUND, Penguin Automatic Cleaner Owner's Manual

ABOVE GROUND SERIES

Suction Pool Cleaner
Owner’s Manual

ISM926 Rev. A

Hayward Pool Products

620 Division Street, Elizabeth, NJ 07201 USA

908.351.5400 • www.hayward.com

TURBINE SUCTION CLEANER SAFETY WARNINGS

Owner’s Manual

Congratulations on the purchase of your Hayward automatic suction pool
cleaning system. Your cleaner is the smart, ecient way to clean your above­ground pool.

Hayward turbine cleaners are powered by your pool’s filter system and are
designed to work well with most systems. The performance of the cleaner in your
pool will be relative to its power source. Because the operation and performance
of the cleaner are system reliant, there is a remote possibility that a service call
may be necessary to complete the proper installation of your cleaner. This call
will be at the consumer’s expense.

Lastly, one or more of the accessories designed for the cleaner, including
additional hose sections, might be applicable to your installation. Consult
your Hayward dealer for prices and availability.

DO NOT use to remove large debris in new pools.

REMOVE cleaner and hose before adding ANY chemicals to your pool.

DO NOT swim with cleaner.

Store the cleaner in a shaded, safe area.

Hoses must be stored straight. DO NOT coil the hose.

KEEP AWAY from children and pets.

REMOVE cleaner when performing backwash.

REMEMBER safety first.

For complete warnings and safety information visit www.hayward.com.

FOR YOUR RECORDS

Purchase Date:

Serial Number:

KEY

Tip

Attention

Pressure Adjustment

Pump

32

CARTON CONTENTS PREPARING THE POOL

Pool Cleaner

Connector

x9

x1

Leader

Regulator

Valve

Connector/Leader Hoses Accessory Kit

Cone

Adapter

x1

Flow

Gauge

Please complete the following steps
to prepare your pool for installation:

DEBRIS

Remove any large objects and
excessive debris from the pool.

WATER LEVEL

Confirm that water level is at the
recommended level.

WATER CHEMISTRY

Make sure water is properly

pH: 7.2 - 7.8
Chlorine: 1.0-3.0 PPM
Total Alkalinity: 80 - 120 PPM

balanced and that the pool is free
from algae.

FILTER

Clean or backwash the filter.

Clean the skimmer and pump
baskets prior to installing the cleaner.

54

INSTALLATION

Step 2

Sizing Suction Hose

Step 1

Connect hose sections.

Note: Make sure all connections
are tight to prevent air leaks.

TIP: Wetting the hose ends will
make it easier to connect the
hose sections.

If optional leaf canister is purchased, install between 1st and 2nd
hose sections starting from the wall connector or skimmer.

Pull hose to farthest location in the pool opposite the wall connector or
skimmer + 2 extra hose sections.

+2

+2

Step 3

Fill hose completely with water.
Insert flow gauge onto the leader
hose. Attach the C-clip of the
gauge onto the 1st hose section.

FLOW GAUGE

C-CLIPLEADER HOSE

Make sure the flow gauge is under water.

FIRST HOSE

SECTION

TO SKIMMER

OR VAC-LOCK

76

INSTALLATION

Step 4

Connecting to skimmer:

Connect the skimmer cone adapter to
tapered male end of the first hose section.

Note: Hose end goes into cone adapter.

FIRST HOSE SECTION

CONE
ADAPTER

Reading Too High?

If the black disk is outside of the box on the “MAX” side and you
have connected your hose to the skimmer, reduce the vacuum/
water flow by using one of the following:

• Suction valve(s) in the filter system (if equipped with)

• Hayward regulator valve

To install the Hayward regulator valve:

1. Remove the hose from the skimmer cone adapter.

2. Close the regulator valve by rotating the blue collar clockwise
until tight.

3. Insert the regulator valve onto the skimmer cone adapter and the
hose end into the regulator valve.

4. Turn the filter system on and allow it to evacuate any air in
the system.

5. Turn the blue collar clockwise until black disk appears between
“MIN” and “MAX” markings.

Step 5

Check the water flow reading on
the flow gauge.

The black disk should be between
the “MIN” and “MAX” markings.

If the disk is in the proper location,
move on to step 6.

TO MAIN DRAIN

(if applicable)

REGULATOR
VALVE

CONE ADAPTER

TO PUMP

98

INSTALLATION

Reading Too Low?

An initial vacuum reading that is TOO low to meet the water flow
setting necessary to operate the cleaner is indicative of a system
problem, and not a problem with the cleaner.

The regulator valve cannot be used to INCREASE the initial
vacuum reading.

View our YouTube video at

www.youtube.com/watch?v=aqyrv_9nJZI

or contact your authorized Hayward Dealer for assistance.

Step 6

Submerge the cleaner into the water to remove all air.

Step 7

Step 8

Turn pump on and observe cleaner.

1110

IMPORTANT TIPS

Periodically check the water flow/vacuum to be sure that your
cleaner is operating as eciently as possible.

Remember, too much vacuum is just as bad as too little.

Periodically check to make sure that the cleaner hose is securely
attached to its suction source (i.e. skimmer, wall connector, etc.).

Disconnect the cleaner hose from the skimmer/regulator valve
prior to “backwashing”, so to not restrict water flow.

DO NOT COIL HOSE

When storing your cleaner, the hose sections must be stored
straight. A coiled hose will create a memory in the hose that will
impede the cleaner’s ability to move properly.

Coiled hoses are not covered under the Hayward warranty.

When the cleaner is out of the pool, always disconnect the leader
hose from the cleaner.

Adjust the water return toward the center of the pool so
water circulation does not interfere with the cleaner’s pool
coverage capability.

Use only original Hayward spare parts and hoses to ensure
proper operation.

1312

MAINTENANCE TIPS

Check the condition of the “shoes, wings, and flaps” periodically.

WEAR MARK

GOOD SHOE

WORN SHOE

Shoe Replacement:

Step 1

Step 2

WEAR LINE

Hayward is not responsible for damage caused by misuse of the
cleaner or damage caused by worn or broken parts.

1514

MAINTENANCE TIPS

Wing Replacement:

Step 1

Step 3

Step 2

Step 4

1716

TROUBLESHOOTING

FOR TECHNICAL ASSISTANCE, CALL: 908.355.7995

PROBLEM CAUSES SOLUTION

Slow/no forward movement

Cleaner head “floats”

Lack of/improper water
flow through cleaner

Blockage of the cleaner
throat

Worn shoes
Worn wings

Improper cleaner model
for application

Air trapped in the head

The cleaner head is actually
being pulled or lifted o the
bottom of the pool by the,
or return line flow –either at
the surface or at the bottom
of the pool –or both.

Check water flow with flow
gauge and adjust as per
Step 5.

Clear blockage

Replace shoes
Replace wings

See your pool dealer or
servicer.

Remove all air from cleaner
head. Stop all air from
entering the pool through
the return lines. If cleaner
head and hose are covered
with fine bubbles, give the
hose a good tug. This will
release the air bubbles and
allow the cleaner head to
settle to the bottom of
the pool until the hose is
covered with bubbles again.

Readjust return outlets
to prevent water flow
interfering with cleaner
head and/or hose.

PROBLEM CAUSES SOLUTION

Check water flow with flow
gauge and adjust as per
Step 5.

Install additional hose
sections per installation
instructions.

screen, if necessary

2. Check to see that cone
gear is free of debris and
rotates smoothly in

both directions

3. Check steering program
and troubleshoot –then:

a. clean, repair or replace

gearbox

b. check pod/A-

frame connection
and REPLACE IF
NECESSARY. DO
NOT ATTEMPT TO
RETIGHTEN LOOSE

PODS.

c. check medium turbine

and spindle gear
assemblies

Cleaner sticks at ladder,
corners, etc.

Improper water flow

Worn shoes Replace shoes

Worn wings Replace wings

Hose too short

Steering failure 1. Check and clean rear

1918

WARRANTY

A limited warranty program protects your HAYWARD ABOVE GROUND SERIES
cleaner. To take full advantage of the limited warranty, please read, complete and
return registration card within 10 days of the purchase date. Your warranty card is
packed in the owner’s guide and accessory pack.

HAYWARD POOL PRODUCTS LIMITED WARRANTY

To original purchasers of this equipment, Hayward Pool Products warrants these
cleaners to be free from defects in materials and workmanship for a period of
TWO (2) years from the date of purchase, when used in single family
residential applications.

The limited warranty excludes damage from freezing, negligence, improper
installation, improper use or care or any Acts of God. Parts that fail from a defect
or become defective during the warranty period shall be repaired or replaced, at
our option, within 90 days of the receipt of defective product, barring unforeseen
delays, without charge.

Proof of purchase is required for warranty service. In the event proof of
purchase is not available, the manufacturing date of the product will be the sole
determination of the purchase date.

To obtain warranty service, please contact the place of purchase or the nearest
Hayward Authorized Service Center. For assistance on your nearest Hayward
Authorized Service Center, please visit us at www.hayward.com.

Hayward shall not be responsible for cartage, removal, repair or installation labor
or any other such costs incurred in obtaining warranty replacements or repair.

The Hayward Pool Products warranty does not apply to components
manufactured by others. For such products, the warranty established by the
respective manufacturer will apply.

The express limited warranty above constitutes the entire warranty of Hayward
Pool Products with respect to its pool products and is in lieu of all other
warranties expressed or implied, including warranties of merchantability or
fitness for a particular purpose. In no event shall Hayward Pool Products be
responsible for any consequential, special or incidental damages of any nature.

Some states do not allow a limitation on how long an implied warranty lasts, or
the exclusion of incidental or consequential damages, so the above limitation
may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.

REGISTRATION CARD

DETACH HERE: Fill out bottom portion completely and mail within 10 days of purchase/installation or register online.

WARRANTY REGISTRATION CARD

Register online at www.hayward.com

Please Print Clearly:

First Name _______________________________

Last Name _______________________________

Address _________________________________

________________________________________

________________________________________

Country _________________________________

Phone Number ___________________________

Purchase Date ________________

E-Mail Address ____________________________

Serial Number _____________________________

Model Number ____________________________

Pool Capacity _________________ (U.S. Gallons)

Please include me on all e-mail communications
regarding Hayward® Equipment or promotions.

Mail to:
Hayward Pool Products
620 Division Street
Elizabeth, NJ 07201 USA

Attn: Warranty Dept

or REGISTER YOUR WARRANTY
ON-LINE AT WWW.HAYWARD.COM

Years Pool has been in service

< 1 yr 2-3 4-5 6-10 11-15 >15

Purchased from:

Builder Retailer Pool Service

Internet/Catalog

Company Name ________________________

Address _______________________________

______________________________________

______________________________________

Country _______________________________

Phone ________________________________

Type of Pool:

Concrete/Gunite Vinyl Fiberglass

Other _________________

New Installation Replacement

Installation for:

In Ground Above Ground Spa

Thank you for your purchase

2120

Hayward Pool Products
620 Division Street, Elizabeth, NJ 07201 USA

908.351.5400 • www.hayward.com

2

IS101HET Rev. A

1

3

ABOVE GROUND SUCTION CLEANER
Penguin Model