Hayward EcoStar SP3400VSP, EcoStar SP3400VSPVR Owner's Manual
IS3400VSP Rev-B
EcoStar
by
Owner’s Manual
™
Models SP3400VSP, SP3400VSPVR
EcoStar Variable Speed Pump
Hayward EcoStar is the industry’s most energy efficient variable speed pump. The totally enclosed,
permanent magnet motor combined with its advanced hydraulic design provides unparalleled energy
savings. EcoStar is easily installed either as a programmable stand-alone pump or with a Hayward or
third party controller and features an easy-to-use digital control interface that can be mounted in four
different positions on the pump or removed and mounted on the wall for total user convenience. The
EcoStar SVRS model provides an added layer of protection from suction entrapment without additional
devices, plumbing or wiring.
NOTE - To prevent potential injury and to avoid unnecessary service calls, read this manual carefully and
completely.
SAVE THIS INSTRUCTION MANUAL
Hayward Pool Products
620 Division St, Elizabeth, NJ 07201
Phone: (908) 351-5400
www.haywardnet.com
Table of Contents
1. IMPORTANT SAFETY INSTRUCTIONS ..................................................................................................................4
2. General Information.........................................................................................................................................7
2.1. Introduction 7
2.2. Primary Features 7
2.3. Product Dimensions 7
3. Installation and Wiring.....................................................................................................................................7
3.1. Pump Location 7
3.2. Pump Mounting 8
3.3. Pipe Sizing Chart 8
3.4. Plumbing 8
3.5. Electrical 8
3.6. Electrical Specs 9
3.7. Voltage 9
3.8. Grounding and Bonding 9
3.9. Wiring 9
3.10. Remote Control Wiring/Operation 10
3.11. SVRS Notes (Only applicable to SP3400VSPVR) 10
3.12. Digital Control Interface Orientation 11
3.13. Interface Wall Mounting 11
3.14. Installation Notes 13
4. Wiring Diagrams ............................................................................................................................................ 13
4.1. Input Power/Motor Wiring 13
4.2. Wall Mounted Digital Control Interface Wiring 13
4.3. Hayward Control Wiring 14
4.4. External Relay Speed Control Wiring 14
4.5. Remote Stop Wiring 14
5. Startup & Operation....................................................................................................................................... 15
5.1. Prior to Start-Up 15
5.2. Starting/Priming the Pump 15
5.3. User Interface Summary 16
5.4. Menu Outline 16
5.5. Initial startup 17
5.6. Configuration Menu 18
5.7. Timer Menu 19
5.8. Preset Speed Setup Menu 20
5.9. Diagnostic Menu 20
5.10. Stop/Resume 21
5.11. Quick Clean 21
5.12. Remote Stop 22
6. Maintenance .................................................................................................................................................22
7. Storage / Winterization ..................................................................................................................................22
7.1. Storing Pump For Winterization 23
8. Shaft Seal Change Instructions ......................................................................................................................23
8.1. Removing the Motor Assembly 23
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Page 2 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
8.2. Removing the Impeller 23
8.3. Removing the Ceramic Seat 24
8.4. Seal Installation 24
8.5. Replacing the Impeller and Diffuser 24
8.6. Replacing the Motor Assembly 24
9. Replacement Parts.........................................................................................................................................26
9.1. Parts Diagram 26
9.2. Parts Listing 26
10. Energy Efficiency Overview............................................................................................................................27
11. Troubleshooting ............................................................................................................................................28
11.1. General Problems 28
11.2. Error Codes 29
12. Warranty.......................................................................................................................................................30
13. Product Registration ..................................................................................................................................... 31
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Page 3 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
1. IMPORTANT SAFETY INSTRUCTIONS
Before installing or servicing this electrical equipment, turn power supply OFF.
Basic safety precautions should always be followed, including the following: Failure to follow instructions may result in
injury.
This is the safety-alert symbol. When you see this symbol on your pump or in this manual, look for one of the
following signal words, and be alert to the potential for personal injury.
WARNING warns about hazards that could cause serious personal injury, death or major property damage
and if ignored presents a potential hazard.
CAUTION warns about hazards that will or can cause minor or moderate personal injury and/or property
damage and if ignored presents a potential hazard. It can also make consumers aware of actions that are
unpredictable and unsafe.
The NOTICE label indicates special instructions that are important but not related to hazards.
WARNING – Read and follow all instructions in this owner’s manual and on the equipment. Failure to
follow instructions can cause severe injury and/or death.
WARNING – This product should be installed and serviced only by a qualified professional.
CAUTION – All electrical wiring MUST be in conformance with all applicable local codes, regulations, and
the National Electric Code (NEC).
ATTENTION INSTALLER - THIS MANUAL CONTAINS IMPORTANT INFORMATION ABOUT THE INSTALLATION,
OPERATION, AND SAFE USE OF THIS VARIABLE SPEED PUMP THAT MUST BE FURNISHED TO THE END USER OF
THIS PRODUCT. FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY.
WARNING – To reduce risk of injury, do not permit children to use or climb on this product. Closely
supervise children at all times. Components such as the filtration system, pumps, and heaters must be positioned
to prevent children from using them as a means of access to the pool.
CAUTION – This pump is intended for use on permanently installed swimming pools and may also be used
with hot tubs and spas if so marked. Do NOT use with storable pools. A permanently installed pool is constructed in
or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is
constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.
Though this product is designed for outdoor use, it is strongly advised to protect the electrical components from the
weather. Select a well-drained area, one that will not flood when it rains. It requires free circulation of air for
cooling. Do not install in a damp or non-ventilated location. If installed within an outer enclosure or beneath the
skirt of a hot tub or spa, adequate ventilation and free circulation of air must be provided to prevent overheating of
the motor.
USE OF NON-HAYWARD REPLACEMENT PARTS VOIDS WARRANTY.
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Page 4 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
WARNING – Pool and spa components (seals, gaskets, etc.) have a finite life. All components should be
inspected frequently and replaced at least every ten years, or if found to be damaged, broken, cracked, missing, or
not securely attached.
WARNING – Risk of Electric Shock. All electrical wiring MUST be in conformance with applicable local
codes, regulations, and the National Electric Code (NEC). Hazardous voltage can shock, burn, and cause death or
serious property damage. To reduce the risk of electric shock, do NOT use an extension cord to connect unit to
electric supply. Provide a properly located electrical receptacle. Before working on pump or motor, turn off power
supply to the pump.
WARNING – To reduce the risk of electric shock replace damaged wiring immediately. Locate conduit to
prevent abuse from lawn mowers, hedge trimmers and other equipment.
WARNING – Risk of Electric Shock. In accordance with the National Electric Code (NEC), connect only to a
branch circuit protected by a ground-fault circuit-interrupter (GFCI). Contact a qualified electrician if you cannot
verify that the circuit is protected by a GFCI. The unit must be connected only to a supply circuit that is protected by
a ground-fault circuit-interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a
routine basis. To test the GFCI, push the test circuit button. The GFCI should interrupt power. Push the reset button.
Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts
power to the pump without the test button being pushed, a ground current is flowing, indicating the possibility of an
electric shock. Do not use this pump. Disconnect the pump and have the problem corrected by a qualified service
representative before using.
WARNING – Failure to bond pump to pool structure will increase risk for electrocution and could result in
injury or death. To reduce the risk of electric shock, see installation instructions and consult a professional
electrician on how to bond pump. Also, contact a licensed electrician for information on local electrical codes for
bonding requirements.
Notes to electrician: Use a solid copper conductor, size 8 or larger. Run a continuous wire from external bonding
lug to reinforcing rod or mesh. Connect a No. 8 AWG (8.4 mm
bonding wire to the pressure wire connector provided on the pump housing and to all metal parts of swimming pool,
spa, or hot tub, and to all electrical equipment, metal piping (except gas piping), and conduit within 5 ft. (1.5 m) of
inside walls of swimming pool, spa, or hot tub. IMPORTANT - Reference NEC codes for all wiring standards including,
but not limited to, grounding, bonding and other general wiring procedures.
WARNING – Suction Entrapment Hazard. Suction in suction outlets and/or suction outlet covers, which
are damaged, broken, cracked, missing, or unsecured cause severe injury and/or death due to the following
entrapment hazards (symbols complements of APSP):
Hair Entrapment - Hair can become entangled in suction outlet cover.
Limb Entrapment - A limb inserted into an opening of a suction outlet sump or suction outlet cover that is damaged,
broken, cracked, missing, or not securely attached can result in a mechanical bind or swelling of the limb.
Body Suction Entrapment - A differential pressure applied to a large portion of the body or limbs can result in an
entrapment.
Evisceration/ Disembowelment - A negative pressure applied directly to the intestines through an unprotected
suction outlet sump or suction outlet cover which is damaged, broken, cracked, missing, or unsecured can result in
evisceration/disembowelment.
2
) [No. 6 AWG (13.3 mm2) for Canada] solid copper
Mechanical Entrapment - There is potential for jewelry, swimsuits, hair decorations, fingers, toes, or knuckles to be
caught in an opening of a suction outlet cover resulting in mechanical entrapment.
Note: See section 3.11 for SVRS-related notes.
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Page 5 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
WARNING – To Reduce the risk of Entrapment Hazards:
− When outlets are small enough to be blocked by a person, a minimum of two functioning suction outlets per
pump must be installed. Suction outlets in the same plane (i.e. floor or wall), must be installed a minimum of
three feet (3’) [0.91 meter] apart, as measured from near point to near point.
− Dual suction fittings shall be placed in such locations and distances to avoid “dual blockage” by a user.
− Dual suction fittings shall not be located on seating areas or on the backrest for such seating areas.
− The maximum system flow rate shall not exceed the values shown in the “Pipe Sizing Chart” found in section
3.3 below.
− Never use pool or spa if any suction outlet component is damaged, broken, cracked, missing, or not securely
attached.
− Replace damaged, broken, cracked, missing, or not securely attached suction outlet components
immediately.
− In addition to two or more suction outlets per pump installed in accordance with latest APSP standards and
CPSC guidelines, follow all national, state, and local codes applicable.
− Installation of a vacuum release or vent system, which relieves entrapping suction, is recommended.
WARNING – Hazardous Pressure. Pool and spa water circulation systems operate under hazardous
pressure during start-up, normal operation, and after pump shut-off. Stand clear of circulation system equipment
during pump start-up. Failure to follow safety and operation instructions could result in violent separation of the
pump housing and cover due to pressure in the system, which could cause property damage, severe personal injury,
or death. Before servicing pool and spa water circulation system, all system and pump controls must be in off
position and filter manual air relief valve must be in open position. Before starting pump, all system valves must be
set in a position to allow system water to return back to the pool. Do not change filter control valve position while
pump is running. Before starting pump, fully open filter manual air relief valve. Do not close filter manual air relief
valve until a steady stream of water (not air or air and water mix) is discharged from the valve. All suction and
discharge valves MUST be OPEN when starting the circulation system. Failure to do so could result in severe
personal injury and/or property damage.
WARNING – Separation Hazard. Failure to follow safety and operation instructions could result in violent
separation of pump components. Strainer cover must be properly secured to pump housing with strainer cover lock
ring. Before servicing pool and spa circulation system, all system and pump controls must be in off position and
filter manual air relief valve must be in open position. Do not operate pool and spa circulation system if a system
component is not assembled properly, damaged, or missing. Do not operate pool and spa circulation system unless
filter manual air relief valve body is in locked position in filter upper body. All suction and discharge valves MUST be
OPEN when starting the circulation system. Failure to do so could result in severe personal injury and/or property
damage.
WARNING – Never operate the circulation system at more than 50 PSI maximum.
WARNING – Fire and burn hazard. Motors operate at high temperatures and if they are not properly
isolated from any flammable structures or foreign debris they can cause fires, which may cause severe personal
injury or death. It is also necessary to allow the motor to cool for at least 20 minutes prior to maintenance to
minimize the risk for burns.
WARNING – Failure to install according to defined instructions may result in severe personal injury or
death.
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Page 6 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
2. General Information
2.1. Introduction
This manual contains information for the proper installation and operation of the Hayward EcoStar Variable Speed
Pump. The instructions in this manual MUST be followed precisely. Failure to install according to defined
instructions will void warranty.
2.2. Primary Features
• Totally enclosed, permanent magnet motor
• Advanced hydraulic design
• SVRS model available compliant to ASME 112.19.17 Safety Vacuum Release System (SVRS) standard
• Fully programmable with a self-contained 24-hour clock and up to 8 custom speed and timer functions
• For enhanced pool management, can be controlled by Hayward or third party pool and spa control platforms,
without the need for additional accessories
• Digital control interface that can be mounted in four different positions on the pump or removed and mounted
on the wall (wall-mount kit included)
• No-rib, extra large basket design ensures easy debris removal and extends time between cleanings
• Motor drive includes built-in protection for high temperatures and voltage fluctuations. Drive is also designed to
withstand temperatures below freezing without issue.
2.3. Product Dimensions
3. Installation and Wiring
WARNING – This product should be installed and serviced only by a qualified professional.
3.1. Pump Location
Locate pump as close to pool as practical and run suction lines as direct as possible to
reduce friction loss. Suction lines should have continuous slope upward from lowest
point in line. Joints must be tight (but not over-tightened). Suction line diameter must
equal or be larger than the discharge line diameter.
Though the pump is designed for outdoor use, it is advised to place pump and filter in the
shade to shield them from continuous direct heat. Select a well-drained area that will not
flood when it rains. Do NOT install pump and filter in a damp or non-ventilated location. Keep motor clean. Pump
motors require free circulation of air for cooling.
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Page 7 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
3.2. Pump Mounting
Install pump on a level concrete slab or other rigid base to meet all local and national codes. Secure pump to base
with screws or bolts to further reduce vibration and stress on pipe or hose joints. The base must be level, rigid, and
vibration free.
Pump mount must:
• Allow pump inlet height to be as close to water level as possible.
• Allow use of short, direct suction pipe (to reduce friction losses).
• Allow for valves in suction and discharge piping.
• Be protected from excess moisture and flooding.
• Allow adequate access for servicing pump and piping.
3.3. Pipe Sizing Chart
MAXIMUM RECOMMENDED SYSTEM FLOW RATE BY PIPE SIZE
Pipe Size
in. [mm]
1” [32] 20 [75] 5” [127]
1 ¼” [40] 30 [110] 6 ¼” [159]
1 ½” [50] 45 [170] 7 ½” [190]
2” [63] 80 [300] 10” [254]
2 ½” [75] 110 [415] 12 ½” [317]
3” [90] 160 [600] 15” [381]
* Note: It is recommended that a minimum length of straight piping (shown as “L” in above diagram), equivalent to 5
pipe size diameters, be used between the pump suction inlet and any plumbing fittings (elbows, valves, etc.).
WARNING – Hazardous Pressure. Pumps, filters, and other equipment/ components of a swimming pool
filtration system operate under pressure. Incorrectly installed and/or improperly tested filtration equipment and/or
components may fail resulting in severe personal injury or death.
Maximum Flow Rate
GPM [LPM]
Minimum Suction Pipe
Length* in. [mm]
3.4. Plumbing
1. Use Teflon tape to seal threaded connections on molded plastic components. All plastic fittings must be new or
thoroughly cleaned before use. NOTE - Do NOT use Plumber’s Pipe Dope as it may cause cracking of the plastic
components. When applying Teflon tape to plastic threads, wrap the entire threaded portion of the male fitting
with one to two layers of tape. Wind the tape clockwise as you face the open end of the fitting, beginning at the
end of the fitting. The pump suction and outlet ports have molded-in thread stops. Do NOT attempt to force
hose connector fitting past this stop. It is only necessary to tighten fittings enough to prevent leakage. Tighten
fitting by hand and then use a tool to engage fitting an additional 1 ½ turns. Use care when using Teflon tape as
friction is reduced considerably; do NOT over-tighten fitting or you may cause damage. If leaks occur, remove
connector, clean off old Teflon tape, re-wrap with one to two additional layers of Teflon tape, and re-install
connector.
2. Fittings (elbows, tees, valves, etc.) restrict flow. For better efficiency, use the fewest possible fittings. Avoid
fittings that could cause an air trap. Pool and spa fittings MUST conform to the International Association of
Plumbing and Mechanical Officials (IAPMO) standards.
3.5. Electrical
WARNING – All electrical wiring MUST conform to local codes, regulations, and the National Electric Code
(NEC).
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Page 8 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
WARNING – Ground and bond pump before connecting to electrical power supply. Failure to ground and
bond pump can cause serious or fatal electrical shock hazard. Do NOT ground to a gas supply line. To avoid
dangerous or fatal electrical shock, turn OFF power to pump before working on electrical connections. Fire Hazard match supply voltage to pump nameplate voltage. Insure that the electrical supply available agrees with the pump’s
voltage, phase, and cycle, and that the wire size is adequate for the amps rating and distance from the power
source. Use copper conductors only.
3.6. Electrical Specs
1. Voltage: 230VAC, 60Hz, Single Phase
2. Amps: 10.9
3. Speed Range: 600-3450 rpm (1000-3450 rpm for SP3400VSPVR)
Use copper conductors only. For indoor & outdoor use. A disconnecting means located within sight of this control,
and at least 5 ft. from the inside wall of the pool, spa, or hot tub, must be provided.
3.7. Voltage
Voltage at pump MUST NOT be more than 10% above or below nameplate rated voltage, or components may
overheat, causing overload tripping and reduced component life. If voltage is less than 90% or more than 110% of
rated voltage when pump is running at full load, consult the power company.
3.8. Grounding and Bonding
1. Install, ground, bond, and wire pump in accordance with local or national electrical code requirements.
2. Permanently ground pump. Use green ground terminal provided under access plate; use size and type wire
required by code. Connect ground terminal to electrical service ground.
3. Bond pump to pool structure. Bonding will connect all metal parts within and around the pool with a continuous
wire. Bonding reduces the risk of a current passing between bonded metal objects, which could potentially
cause electrical shock if grounded or shorted. Reference NEC codes for all wiring standards including, but not
limited to, grounding, bonding and general wiring procedures.
4. Use a solid copper conductor, size 8 or larger. Run wire from external bonding lug to reinforcing rod or mesh.
Connect a No. 8 AWG (8.4 mm
wire connector provided on the motor housing and to all metal parts of swimming pool, spa, or hot tub, and to
all electrical equipment, metal piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of
swimming pool, spa, or hot tub.
2
) [No. 6 AWG (13.3 mm2) for Canada] solid copper bonding wire to the pressure
3.9. Wiring
WARNING – All electrical wiring MUST conform to local codes, regulations, and the National Electric Code
(NEC).
1. Pump MUST be permanently connected to circuit. If other lights or appliances are also on the same circuit, be
sure to add their amp loads before calculating wire and circuit breaker sizes. Use the load circuit breaker as the
Master On-Off switch.
2. If the EcoStar pump is being used to replace an existing pump that was controlled by a separate mechanical
time clock, the EcoStar pump should be connected directly to the line power supply, bypassing the time clock.
The time clock can then be used to power other equipment (such as a heater, heat pump, or booster pump) that
requires the filter pump to be operating when used. If the time clock is used in this manner, it should be set to
power the equipment during a time cycle when the EcoStar pump is operating at an appropriate flow rate to
operate the other equipment, as defined by the timers set in the timers menu.
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Page 9 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
3.10. Remote Control Wiring/Operation
The EcoStar pump can communicate with and be controlled by Hayward Pro Logic, E-Command 4, and OnCommand
pool controls. Consult Hayward pool control installation manual and Hayward Control Wiring diagram (section 4.3)
for electrical connection details. Once installed, Remote Control Mode must be set to Standalone/Hayward in the
pump Configuration Menu (see section 5.6), and COMM Bus Address must be set according to instructions provided
in the Hayward pool control installation manual. It is best to leave the max/min allowed speeds in the pump
configuration menu set to their factory defaults to prevent conflict with these settings in the Hayward pool control
configuration menu.
The EcoStar pump can also be controlled from third party pool controls using relay contacts to select speeds set in
the Timers Menu. Consult third party pool control installation manual and External Relay Speed Control Wiring
diagram (section 4.4) for electrical connection details. Once installed, Remote Control Mode must be set to Relay
Control in the pump Configuration Menu (see section 5.6). When Inputs 1-3 are activated via the pool control relays,
timer speeds 1-8 are selected according to the table following section 5.6.11.
Preset Speeds 1-4, Quick Clean, and max-speed Prime Period are disabled when pump is remotely controlled.
3.11. SVRS Notes (Only applicable to SP3400VSPVR)
The Safety Vacuum Release System (SVRS) model is designed to provide an additional layer of protection against
body suction entrapment. It complies with ASME/ANSI A112.19.17-2002 SVRS standard.
1. SVRS devices shall only be installed in conjunction with an ASME A112.19.8 suction fitting, or a 12 in. x 12 in.
(305 mm x 305 mm) drain grate or larger, or an approved channel drain system at each suction outlet or drain
outlet.
2. Check valves and hydrostatic valves shall not be used in suction systems protected by SVRS devices.
WARNING – The presence of a hydrostatic valve in the suction piping has been shown to prolong the high
vacuum present at the drain, even though the drain was protected by an SVRS device.
3. All SVRS devices shall be factory set or field adjusted to site-specific hydraulic conditions. Once installed, the
system shall be tested by simulating an entrapment event.
4. A ball, butterfly, or sliding gate valve shall be installed within 2 ft. (0.6 m) upstream from the SVRS (between the
SVRS and the protected suction outlet), or a test mat shall be used to cover the suction outlet to simulate an
entrapment event. There shall be three simulated entrapment tests conducted to verify proper adjustment and
operation of the device.
5. One SVRS device shall be installed for each circulating pump plumbed directly to the suction outlet(s) without
the use of valves that could isolate the SVRS device from the suction system.
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Page 10 of 32 EcoStar Variable Speed Pump IS3400VSP Rev-B
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