HG-ONE User Manual
Operating & Safety Instructions
Before using your HAYGAIN® Hay Steamer, please read this manual thoroughly
and retain it for future reference.
Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions
Contents |
Page |
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1. |
Unpacking your HAYGAIN |
2 |
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2. |
Locating your HAYGAIN |
2 |
|
3. |
Assembling your HAYGAIN |
3 |
|
4. |
Operating Instructions |
4 |
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4.1 |
Filling the Steam Generator with water |
4 |
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4.2 |
Loading the Hay Container |
5 |
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4.3 |
Switching on |
5 |
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4.4 |
Steam cycle |
5 |
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4.5 |
Empty Steam Generator after use |
6 |
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4.6 |
Safety Filler Cap |
6 |
5. |
Important Electrical Considerations |
7 |
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5.1 |
Electrical specification |
7 |
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5.2 |
Plug sockets |
7 |
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5.3 |
Extension cables |
7 |
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5.4 |
Wall timers |
7 |
6. |
Operating Considerations |
8 |
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7. |
Care and Maintenance |
10 |
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7.1 |
Maintaining your Steam Generator |
10 |
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7.1.1 Cleaning your Steam Generator |
10 |
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7.1.2 Descaling your Steam Generator |
10 |
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7.2 |
Maintaining your Hay Container and surrounding area |
11 |
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7.3 |
General maintenance |
12 |
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7.4 |
Storing your HAYGAIN when not in use |
12 |
8. |
Troubleshooting |
13 |
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8.1 |
HAYGAIN Troubleshooting Matrix |
13 |
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8.2 |
Using HAYGAIN in freezing conditions |
16 |
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8.2.1 When starting up in extreme temperatures |
16 |
9. |
Guarantee |
|
17 |
10. Frequently Asked Questions |
20 |
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11. Appendix |
22 |
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HAYGAIN® Hay Steamers
HG-ONE User Manual
Operating & Safety Instructionss
Working safely with your HAYGAIN® Hay Steamer is only possible when these Operating and Safety Instructions are read completely and the contents contained herein are understood and followed.
1. Unpacking your HAYGAIN
You will find the following:
a)HAYGAIN Hay Container with fixed 5 spike Steam Manifold.
b)JB Steam Generator with Hose/Quick Release Fitting.
c)Plastic funnel.
d)1 Packet of Propress Equine Descaler.
e)HAYGAIN Operating and Safety Instructions.
If any of these parts are missing or damaged, notify your supplier within 7 working days of the delivery date.
2. Locating your HAYGAIN
Careful consideration should be made to Health and Safety when locating your HAYGAIN, recognising that this is an electrical appliance that generates hot steam
which can burn, has sharp components and should not be accessible to children.
Power: Your HAYGAIN should be located within 2 metres of a mains electrical socket. Your Steam Generator is an electrical appliance and is designed for indoor use only.
Floor Surface: Location must be level, well draining and easy to clean for both your Steam Generator and Hay Container. Uneven surfaces can cause distortion to the Hay Container and Heating Element to fail prematurely.
Surrounding Environment: Must be well ventilated to avoid damp conditions.
Water Source: Your HAYGAIN is designed to be used with clean tap water only.
Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions
3. Assembling your HAYGAIN
To attach the Steam Generator Hose to the Hay Container: pull back the knurled brass barrel of the Quick Release Fitting located on the end of the Hose, push firmly onto the brass nipple located on the end of the Hay
Container’s Hose connector ensuring the barrel slides forward into the locked position, and pull the Hose to check it is secure, (see figure 1).
warning the connector becomes extremely hot during use. Do not touch. Ensure steam generator hose is not kinked or restricted and the hay Container is not resting on it.
Ensure any excess electrical cable is hooked up off the floor and not left on the floor in wet conditions.
Refer to ‘Important Electrical Considerations’, section 5.
Figure 1: Quick Release Fitting
Hay
Container
Pull back brass barrel
Hay
Container
Barrel slides forward into locked position
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HAYGAIN®
Note
Hay Steamers
Nutritionalists and Vets recommend introducing any dietary changes slowly. Mixing HAYGAIN steamed hay with your existing forage for a few days will allow your horse’s digestive system to adapt.
4. Operating Instructions
4.1 Filling the Steam Generator with water:
DO NOT POUR COLD WATER ON TO A HOT ELEMENT AS THIS MAY CAUSE IT TO FAIL PREMATURELY.
Remove the Filler Cap on the Steam Generator and fill with 3.5 litres of clean tap water using the Funnel provided (taking care not to spill water on the Steam Generator or overfill).
Check the water level with the measuring Dipstick provided. Ensure there are no foreign materials such as bits of hay/straw/shavings in the water as this can cause a blockage in the Steam Hose and result in damage to the unit.
Use only tap water. The use of antifreeze or other additives will seriously damage your Steam Generator, voiding the warranty and could be dangerous for you and your horse’s health.
Figure 2: Filling the Steam Generator
Filler Pipe - empty excess water before use.
Do not overtighten Filler Cap. Never unscrew when machine is working. Always leave to cool before opening.
Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions
4.2 Loading the Hay Container:
The HAYGAIN HG-ONE will steam up to 8kgs of loose hay / one large hay net. For best results pack the Steam Container tightly.
Wedges from loose hay should be placed vertically into the Hay Container parallel to the sides. For hay nets, take two or three segments from a bale, load into a hay net and then align them in the Hay Container in the same way.
Place the hay onto the Steam Manifold and push down firmly so the Manifold Spikes pierce the hay to their full length. Failure to do so will result in inconsistent performance. You can also top dress the hay with water by pouring 1-2 litres on top of the hay which will make the hay wetter and help the process. Replace Lid and push down firmly to seal.
4.3 Switching on:
Plug the Steam Generator into a suitable power outlet. Switch the Steam Generator ‘on’ by turning the Rotary Switch on rear of the Steam Generator to the STEAM position (3 o’clock position).
The water in the Steam Generator will take 10-15 minutes Note to produce steam depending on the water temperature,
ambient temperature and also the efficiency of your electrical supply.
4.4 Steam cycle:
Switch on for 60 minutes until the lid Thermometer needle has reached or is beyond the green band (refer to diagram (i) in Appendix) indicated around 80o Centigrade (corresponding to 100oC in the hay). It is not unusual for the Thermometer to read over 90°C, but it is important the Steam Generator is switched on for the full 60 minutes.
Timings are based on a hay load of up to 8kgs. (How the hay is packed into the Hay Container will determine the weight of hay you can fit in).
Upon completion of the steam cycle, switch off the Steam Generator by turning the Rotary Switch on the Steam Generator to the ‘off’ position and disconnect the power supply.
Use extreme caution when opening the hay Container and removing the hay. Temperatures inside it can reach in excess of 100oC – Steam can burn. 
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HAYGAIN® Hay Steamers
‘Operating Instructions’ cont’d
When opening the Hay Container, open the Lid by lifting it off and back towards you, with the Thermometer facing towards you - DO NOT LEAN OVER THE HAY CONTAINER immediately after opening. If feeding
straight after steaming, the hay in the Hay Container will be extremely hot; use extreme caution and wear gloves to remove and handle the hay. Distribute the hay as required. Steamed hay will cool rapidly and should ideally be fed within 24 hours of steaming. If steaming hay nets, the hay in the centre of the net will remain hot for quite some time as the hay around it insulates it.
Metal components (hooks, rings and clasps) on hay nets will be very hot immediately after steam cycle. Use extreme caution when handling.
Some hay nets may shrink over time due to the high Note temperatures. HAYGAIN Ltd supply hay nets designed to
withstand these temperatures.
4.5 Empty Steam Generator after use: (See instruction in ‘Care and Maintenance’, section 7)
Your Steam Generator should be emptied after use and regularly rinsed. Failure to do so will cause a build up of lime scale and sediment. This can cause blockages to the Manifold Spikes, Hoses, Filler Cap and Heating Element resulting in poor performance.
Neglecting to care for your Steam Generator will invalidate your guarantee. Periodic use of a HAYGAIN descaling product is recommended.
4.6 Safety Filler Cap:
Your Steam Generator is fitted with a Safety Filler Cap. In some circumstances steam or water can be released from the Cap. In the event that this occurs turn off immediately to ensure no damage is caused to the Steam Generator or Steam Hose. DO NOT REMOVE THE FILLER CAP – WAIT FOR MACHINE TO COOL DOWN and refer to ‘HAYGAIN Troubleshooting Matrix’, section 8.
The potential causes of this are:
1)The Steam Generator has been overfilled.
2)The Steam Generator needs rinsing out and descaling to remove build up of sediment or scale.
Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions
3)The Steam Hose is blocked, kinked, restricted or frozen (see ‘Using HAYGAIN in freezing conditions’, point 8.2).
5.Important Electrical Considerations
5.1 Electrical specification:
JB Steam Generator: 3.5 Litre water capacity | 1500W | 50/60Hz~ | 230 Volt
THIS APPLIANCE MUST BE EARTHED
5.2 Plug sockets:
Ensure the electrical circuit is sufficiently rated to accommodate the above specification of the Steam Generator either for its sole use or use with other appliances that may draw similar wattage on the same electrical circuit.
Ensure that neither the Steam Generator nor the Hay Container are directly located under a wall mounted socket as the steam could cause damage to it.
It is recommended that all sockets are RCD protected.
5.3 Extension cables:
Correctly rated extension leads should only be used as a temporary measure. We do not recommend that extension leads are used as a permanent method of power supply.
Before using an extension lead check that it is correctly rated (see above ‘Electrical specification’, point 5.1) and not damaged in any way. Only use an extension lead when it is fully unwound.
The use of underrated or wound up extension leads is dangerous and a fire hazard.
If you are unsure consult a qualified Electrician.
5.4 Wall Timers:
Wall timers should only be used if they are correctly rated and suitable for the environment in which you are using your HAYGAIN (see ‘Electrical specification’, point 5.1).
Wall timers should be regularly inspected to ensure they are securely fitted into the wall socket and the Steam Generator plug is firmly fitted into the wall timer. Do not use if the wall timer feels ‘loose’ or is damaged.
If you are unsure consult a qualified Electrician.
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HAYGAIN® Hay Steamers
6. Operating Considerations
HAYGAIN Hay Steamers are designed for steaming forage and straw bedding; they must not be modified in any way.
HAYGAIN Hay Steamers are electrical steam generating appliances and therefore components may get very hot during operation and could cause burns. 
Your HAYGAIN should be regularly cleaned and maintained to ensure continued trouble free performance (see ‘Care and Maintenance’, section 7).
Persons using this equipment must be authorised to do so and must be familiar with the Operating and Safety Instructions. Children and animals should be kept away from the equipment at all times. Relevant Health and Safety checks should be carried out.
Where necessary, protective clothing should be worn.
ALWAYS:
>When the equipment is cold, check the Steam Hose is securely attached to the Steam Generator and the Hay Container before operating.
>Ensure Steam Generator and Hay Container are on level ground before operating.
>Lift the Hay Container Lid carefully towards you. CAUTION STEAM CAN BURN.
>Use protective gloves when handling hot steamed hay.
>Disconnect power supply and wait for the Steam Generator to cool down before re-filling with water. Mop up any water spillage before connecting to power supply.
>Check power cable and plug before commencing use. Do not use the Steam Generator if either is damaged. Contact an approved service agent for repair.
>Regularly check the Steam Hose for damage or distortion. Do not use the Steam Generator if the Hose is damaged. Spare hoses can be purchased directly from HAYGAIN Ltd.
>Maintain order in the working area. Disorder increases the risk of an accident.
>Keep children away from HAYGAIN equipment.
>Disconnect from power supply when not in use.
Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions
>Use only genuine HAYGAIN spare parts and approved accessories.
>The manufacturer, an approved service agent or a competent person should only carry out servicing.
NEVER:
>Overfill the Steam Generator - use the Measuring Dipstick provided.
>Remove or unscrew the Safety Filler Cap when steaming or when Steam Generator is hot.
>Detach the Steam Hose when steaming or when Steam Generator is hot.
>Over tighten the Filler Cap. Doing this can damage the rubber seal which will then require replacement.
>Use under rated extension cables as this is dangerous.
>Tilt or carry the Steam Generator when in use or when containing hot water.
>Unplug the Steam Generator by pulling the electrical cord. Always switch ‘off’ at the socket and pull the plug out of the socket by gripping the plug itself.
>Allow people, children or animals to get inside the Hay Container.
>Touch the Brass Connector fittings when in use or hot.
>Never pour cold water on to a hot element. Allow to cool before refilling.
The Hay Container is manufactured from high
Note performance materials which are designed to flex with changing temperatures; this allows steam to emit from the Hay Container prior to the completion of the steam cycle.
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