Haygain Hg-one User Manual

HG-ONE User Manual

Operating & Safety Instructions

Before using your HAYGAIN® Hay Steamer,

please read this manual thoroughly

and retain it for future reference.

Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions

Contents

1. Unpacking your HAYGAIN 2

2. Locating your HAYGAIN 2

3. Assembling your HAYGAIN 3

4. Operating Instructions 4

4.1 Filling the Steam Generator with water 4

4.2 Loading the Hay Container 5

4.3 Switching on 5

4.4 Steam cycle 5

4.5 Empty Steam Generator after use 6

4.6 Safety Filler Cap 6

5. Important Electrical Considerations 7

5.1 Electrical specification 7

5.2 Plug sockets 7

5.3 Extension cables 7

5.4 Wall timers 7

6. Operating Considerations 8

7. Care and Maintenance 10

7.1 Maintaining your Steam Generator 10

7.1.1 Cleaning your Steam Generator 10

7.1.2 Descaling your Steam Generator 10

7.2 Maintaining your Hay Container and surrounding area 11

7.3 General maintenance 12

7.4 Storing your HAYGAIN when not in use 12

8. Troubleshooting 13

8.1 HAYGAIN Troubleshooting Matrix 13

8.2 Using HAYGAIN in freezing conditions 16

8.2.1 When starting up in extreme temperatures 16

9. Guarantee 17

10. Frequently Asked Questions 20

11. Appendix 22

Page

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HAYGAIN® Hay Steamers Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions

HG-ONE User Manual

Operating & Safety Instructionss

Working safely with your HAYGAIN® Hay Steamer is only possible
when these Operating and Safety Instructions are read completely
and the contents contained herein are understood and followed.

1. Unpacking your HAYGAIN

You will find the following:
a) HAYGAIN Hay Container with fixed 5 spike Steam Manifold.
b) JB Steam Generator with Hose/Quick Release Fitting.
c) Plastic funnel.
d) 1 Packet of Propress Equine Descaler.
e) HAYGAIN Operating and Safety Instructions.

If any of these parts are missing or damaged, notify your supplier within
7 working days of the delivery date.

2. Locating your HAYGAIN

careful consideration should be made to health and
safety when locating your haygain, recognising that
this is an electrical appliance that generates hot steam
which can burn, has sharp components and should not be
accessible to children.

Power: Your HAYGAIN should be located within 2 metres of a mains
electrical socket. Your Steam Generator is an electrical
appliance and is designed for indoor use only.

3. Assembling your HAYGAIN

To attach the Steam Generator Hose to the Hay Container: pull back the
knurled brass barrel of the Quick Release Fitting located on the end of
the Hose, push firmly onto the brass nipple located on the end of the Hay
Container’s Hose connector ensuring the barrel slides forward into the locked
position, and pull the Hose to check it is secure, (see figure 1).

warning the connector becomes extremely hot during
use. do not touch. ensure steam generator hose is
not kinked or restricted and the hay container is not
resting on it.

ensure any excess electrical cable is hooked up off
the floor and not left on the floor in wet conditions.

Refer to ‘Important Electrical Considerations’, section 5.

Figure 1: Quick Release Fitting

Hay

Container

Pull back

brass barrel

Floor Surface: Location must be level, well draining and easy to clean for
both your Steam Generator and Hay Container. Uneven
surfaces can cause distortion to the Hay Container and
Heating Element to fail prematurely.

Surrounding Environment: Must be well ventilated to avoid damp conditions.

Water Source: Your HAYGAIN is designed to be used with clean tap
water only.

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Hay

Container

Barrel slides forward

into locked position

HAYGAIN® Hay Steamers Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions

4.2 Loading the Hay Container:

The HAYGAIN HG-ONE will steam up to 8kgs of loose hay / one large hay
net. For best results pack the Steam Container tightly.

Wedges from loose hay should be placed vertically into the Hay Container
parallel to the sides. For hay nets, take two or three segments from a bale,

Note

Nutritionalists and Vets recommend introducing any
dietary changes slowly. Mixing HAYGAIN steamed hay
with your existing forage for a few days will allow your
horse’s digestive system to adapt.

load into a hay net and then align them in the Hay Container in the same way.

4. Operating Instructions

4.1 Filling the Steam Generator with water:

Place the hay onto the Steam Manifold and push down firmly so the Manifold
Spikes pierce the hay to their full length. Failure to do so will result in
inconsistent performance. You can also top dress the hay with water by
pouring 1-2 litres on top of the hay which will make the hay wetter and help

do not pour cold water on to a hot element as this may cause
it to fail prematurely.

the process. Replace Lid and push down firmly to seal.

4.3 Switching on:

Plug the Steam Generator into a suitable power outlet. Switch the Steam

Remove the Filler Cap on the Steam Generator and fill with 3.5 litres of clean
tap water using the Funnel provided (taking care not to spill water on the

Generator ‘on’ by turning the Rotary Switch on rear of the Steam Generator
to the STEAM position (3 o’clock position).

Steam Generator or overfill).
Check the water level with the measuring Dipstick provided. Ensure there are

no foreign materials such as bits of hay/straw/shavings in the water as this
can cause a blockage in the Steam Hose and result in damage to the unit.

Use only tap water. The use of antifreeze or other additives will
seriously damage your Steam Generator, voiding the warranty and could
be dangerous for you and your horse’s health.

Figure 2: Filling the Steam Generator

Filler Pipe - empty excess
water before use.

Do not overtighten Filler
Cap. Never unscrew

when machine is
working. Always leave
to cool before opening.

The water in the Steam Generator will take 10-15 minutes

Note

to produce steam depending on the water temperature,
ambient temperature and also the efficiency of your
electrical supply.

4.4 Steam cycle:

Switch on for 60 minutes until the lid Thermometer needle has reached
or is beyond the green band (refer to diagram (i) in Appendix) indicated
around 80

o

Centigrade (corresponding to 100oC in the hay). It is not
unusual for the Thermometer to read over 90°C, but it is important the
Steam Generator is switched on for the full 60 minutes.

Timings are based on a hay load of up to 8kgs. (How the hay is packed into
the Hay Container will determine the weight of hay you can fit in).

Upon completion of the steam cycle, switch off the Steam Generator by
turning the Rotary Switch on the Steam Generator to the ‘off’ position and
disconnect the power supply.

use extreme caution when opening the hay container and
removing the hay. temperatures inside it can reach in excess
of 100oc – steam can burn.

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HAYGAIN® Hay Steamers Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions

‘Operating Instructions’ cont’d

When opening the Hay Container, open the Lid by lifting it off and back

towards you, with the Thermometer facing towards you - DO NOT

3) The Steam Hose is blocked, kinked, restricted or frozen (see ‘Using
HAYGAIN in freezing conditions’, point 8.2).

LEAN OVER THE HAY CONTAINER immediately after opening. If feeding
straight after steaming, the hay in the Hay Container will be extremely hot; use
extreme caution and wear gloves to remove and handle the hay. Distribute
the hay as required. Steamed hay will cool rapidly and should ideally be fed
within 24 hours of steaming. If steaming hay nets, the hay in the centre of the
net will remain hot for quite some time as the hay around it insulates it.

5. Important Electrical Considerations

5.1 Electrical specification:

JB Steam Generator: 3.5 Litre water capacity | 1500W | 50/60Hz~ | 230 Volt
THIS APPLIANCE MUST BE EARTHED

5.2 Plug sockets:

Ensure the electrical circuit is sufficiently rated to accommodate the above

metal components (hooks, rings and clasps) on hay
nets will be very hot immediately after steam cycle.

specification of the Steam Generator either for its sole use or use with other
appliances that may draw similar wattage on the same electrical circuit.

use extreme caution when handling.

Ensure that neither the Steam Generator nor the Hay Container are directly
located under a wall mounted socket as the steam could cause damage to it.

It is recommended that all sockets are RCD protected.

Some hay nets may shrink over time due to the high

Note

temperatures. HAYGAIN Ltd supply hay nets designed to
withstand these temperatures.

4.5 Empty Steam Generator after use: (See instruction in ‘Care and
Maintenance’, section 7)

Your Steam Generator should be emptied after use and regularly rinsed.
Failure to do so will cause a build up of lime scale and sediment. This can
cause blockages to the Manifold Spikes, Hoses, Filler Cap and Heating
Element resulting in poor performance.

Neglecting to care for your Steam Generator will invalidate your guarantee.
Periodic use of a HAYGAIN descaling product is recommended.

4.6 Safety Filler Cap:

Your Steam Generator is fitted with a Safety Filler Cap. In some circumstances
steam or water can be released from the Cap. In the event that this occurs
turn off immediately to ensure no damage is caused to the Steam Generator or
Steam Hose. DO NOT REMOVE THE FILLER CAP – WAIT FOR MACHINE
TO COOL DOWN and refer to ‘HAYGAIN Troubleshooting Matrix’, section 8.

The potential causes of this are:

1) The Steam Generator has been overfilled.

2) The Steam Generator needs rinsing out and descaling to remove
build up of sediment or scale.

5.3 Extension cables:

Correctly rated extension leads should only be used as a temporary measure.
We do not recommend that extension leads are used as a permanent
method of power supply.

Before using an extension lead check that it is correctly rated (see above
‘Electrical specification’, point 5.1) and not damaged in any way. Only use an
extension lead when it is fully unwound.

the use of underrated or wound up extension leads is
dangerous and a fire hazard.

If you are unsure consult a qualified Electrician.

5.4 Wall Timers:

Wall timers should only be used if they are correctly rated and suitable
for the environment in which you are using your HAYGAIN (see ‘Electrical
specification’, point 5.1).

Wall timers should be regularly inspected to ensure they are securely fitted
into the wall socket and the Steam Generator plug is firmly fitted into the wall
timer. Do not use if the wall timer feels ‘loose’ or is damaged.

If you are unsure consult a qualified Electrician.

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HAYGAIN® Hay Steamers Model: HG-ONE + JB Steam Generator User Manual - Operating & Safety Instructions

6. Operating Considerations

HAYGAIN Hay Steamers are designed for steaming forage and straw
bedding; they must not be modified in any way.

HAYGAIN Hay Steamers are electrical steam generating appliances and
therefore components may get very hot during operation and could
cause burns.

Your HAYGAIN should be regularly cleaned and maintained to ensure
continued trouble free performance (see ‘Care and Maintenance’, section 7).

Persons using this equipment must be authorised to do so and must be
familiar with the Operating and Safety Instructions. Children and animals
should be kept away from the equipment at all times. Relevant Health and
Safety checks should be carried out.

Where necessary, protective clothing should be worn.

ALWAYS:

> When the equipment is cold, check the Steam Hose is securely attached

to the Steam Generator and the Hay Container before operating.

> Ensure Steam Generator and Hay Container are on level ground

before operating.

> Lift the Hay Container Lid carefully towards you. CAUTION STEAM

CAN BURN.

> Use protective gloves when handling hot steamed hay.

> Use only genuine HAYGAIN spare parts and approved accessories.
> The manufacturer, an approved service agent or a competent person

should only carry out servicing.

NEVER:

> Overfill the Steam Generator - use the Measuring Dipstick provided.
> Remove or unscrew the Safety Filler Cap when steaming or when

Steam Generator is hot.

> Detach the Steam Hose when steaming or when Steam Generator

is hot.

> Over tighten the Filler Cap. Doing this can damage the rubber seal

which will then require replacement.

> Use under rated extension cables as this is dangerous.
> Tilt or carry the Steam Generator when in use or when containing

hot water.

> Unplug the Steam Generator by pulling the electrical cord. Always

switch ‘off’ at the socket and pull the plug out of the socket by
gripping the plug itself.

> Allow people, children or animals to get inside the Hay Container.
> Touch the Brass Connector fittings when in use or hot.
> Never pour cold water on to a hot element. Allow to cool before refilling.

> Disconnect power supply and wait for the Steam Generator to cool

down before re-filling with water. Mop up any water spillage before
connecting to power supply.

> Check power cable and plug before commencing use. Do not use

the Steam Generator if either is damaged. Contact an approved
service agent for repair.

> Regularly check the Steam Hose for damage or distortion. Do not

use the Steam Generator if the Hose is damaged. Spare hoses can
be purchased directly from HAYGAIN Ltd.

> Maintain order in the working area. Disorder increases the risk of

an accident.

> Keep children away from HAYGAIN equipment.
> Disconnect from power supply when not in use.

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Note

The Hay Container is manufactured from high
performance materials which are designed to flex with
changing temperatures; this allows steam to emit from the
Hay Container prior to the completion of the steam cycle.