HAYGAIN HG-GO User Manual
Haygain
®
HG-GO Hay Steamer
User Manual
Contents
2 © Haygain
Contents
Contents .................................................................................................................................... 2
About your Haygain® HG-GO hay steamer ............................................................................. 3
Getting started .......................................................................................................................... 4
Unpacking your Haygain® hay steamer .................................................................................. 4
Overview ................................................................................................................................. 4
Where to set up your Haygain® hay steamer .......................................................................... 6
Connecting the steam generator to the hay bag ..................................................................... 7
Safety ......................................................................................................................................... 8
General safety ......................................................................................................................... 8
Electrical safety ....................................................................................................................... 8
Using your Haygain® hay steamer ........................................................................................ 10
Filling the steam generator with water .................................................................................. 10
Loading forage ...................................................................................................................... 11
Steaming forage .................................................................................................................... 11
Unloading forage ................................................................................................................... 13
Working in freezing conditions .............................................................................................. 13
Maintenance ............................................................................................................................ 15
Cleaning the hay bag ............................................................................................................ 15
Cleaning the steam generator ............................................................................................... 15
Descaling the steam generator ............................................................................................. 16
Storing your Haygain® hay steamer for long periods of time ................................................ 17
Troubleshooting ..................................................................................................................... 18
Warranty .................................................................................................................................. 21
Contact .................................................................................................................................... 22
Maintenance records .............................................................................................................. 23
About your Haygain® HG-GO hay steamer
© Haygain 3
About your Haygain® HG-GO hay steamer
Congratulations on purchasing your Haygain® HG-GO hay steamer!
Mould growth can affect all types of hay and haylage. Moulds produce respirable dust that
when inhaled can cause respiratory allergies. These conditions compromise the ability of your
horse to breathe properly. Mould growth also reduces the nutritional quality of the forage.
Your Haygain® hay steamer is the only system scientifically proven to kill mould spores and
bacteria in forage, and remove the potentially allergenic respirable dust. Steamed hay helps to
protect your horse from harmful dust and microorganisms, which allows your horse to perform
to the best of its ability. Your horse will also love the improved taste of steamed forage.
Here at Haygain® we are committed to improving the health and well-being of your horse. To
see other ways that we can help you and your horse, visit www.haygain.com
About this user manual
This user manual describes how to safely use and maintain your Haygain® hay steamer, and
how to get the best results from it. To watch some helpful videos or see frequently asked
questions, visit www.haygain.com
Read this user manual before use
Before you get started, read this user manual. When you use your
Haygain® hay steamer, follow all instructions carefully and safely.
Disclaimer
We have made every effort to ensure that the information in this user manual is correct at the
time of publishing. However, we reserve the right to change the information at any time without
notice.
Failure to observe the requirements of this user manual may result in the user being held
responsible for the consequences and will invalidate the warranty. We accept no liability for
misuse or unauthorised modifications to your Haygain® HG-GO hay steamer.
You must always steam forage in the hay steamer for at least 60 minutes. The minimum time
for steaming is based on an ambient temperature of 15 °C, a sufficient power supply and a
location at sea level.
Your Haygain® hay steamer details
Before you get started, make a note of the serial number for the steam generator and the date
of delivery. The serial number for the steam generator is on the instruction and safety label.
Serial number (steam generator)
Date of delivery
Getting started
4 © Haygain
Getting started
Unpacking your Haygain® hay steamer
Check you have all of the following parts. If you do not have a part, contact your supplier within
7 working days of delivery.
Haygain® HG-GO hay bag, with a fixed 5-spike steam manifold
J-4000 steam generator, with a steam hose with quick release fitting
Funnel
Measuring dipstick
Packet of Haygain® descaler
User manual
Overview
Hay bag
A
Circular cap
E
Internal hose, with the connector for
the steam generator outside the bag
B
Multi-layered bag
F
Steam hole
C
Steam manifold plate
G
Manifold spike
D
Drawstring
C
D
B
A
E F G
Getting started
© Haygain 5
A
Outer layer (coating/fabric/coating)
C
Inner layer (coating/fabric/coating)
B
Insulating open-cell polyester foam
Steam generator
A
Steam hose
F
Power cable and cable restraint
B
Handle
G
Power switch
C
Connector for hay bag
H
Safety cap
D
Second cap, not used
I
Filler spout
E
Instruction and safety label
J Heating indicator light
C
B
A
D
A
E F G
B
C H J
I
Getting started
6 © Haygain
Where to set up your Haygain® hay steamer
Set up your Haygain® hay steamer in a safe place
To prevent hazards and damage to your Haygain® hay steamer, use it in a
location that meets the specifications below.
Take care when moving your Haygain® hay steamer
Before you move the hay bag or steam generator, switch off the steam
generator. Empty the hay bag of forage, and ensure the steam generator
has cooled down.
To move the steam generator, lift it by the handle.
Set up your Haygain® hay steamer in a location that meets the following specifications:
Place
Steam generator: indoors only
Hay bag: indoors or outdoors
Note: Some water will come out of the drain holes in the hay bag.
Not accessible by children or animals
Floor
Level and hard floor that drains well
Clean and free from mould or damp
Ventilation
Well ventilated, to avoid damp conditions
Nothing covering the hay bag or steam generator
Power
Within 2 metres of a power outlet
Not directly under a power outlet, as steam can corrode the power outlet
Complies with the electrical specifications on page 8
Water
Near a source of clean tap water
Getting started
© Haygain 7
Connecting the steam generator to the hay bag
When the hay bag and steam generator are in a suitable location, use the steam hose to
connect them.
To connect the steam generator to the hay bag
1.
Find the quick release fitting at the end of the steam hose.
2.
Pull back the barrel of the quick release fitting on the hose, and push it firmly onto the
hose connector of the hay bag.
3.
Release the barrel of the quick release fitting on the hose, so that it slides into the
locked position.
4.
To check that the steam hose is securely connected, pull the hose. Ensure the hose is
not kinked or restricted.
Safety
8 © Haygain
Safety
General safety
Use your Haygain® hay steamer in a safe place
Set up your Haygain® hay steamer in a location that meets the
specifications on page 6.
Hot steam and temperatures can cause burns
When the steam generator is switched on, it produces hot steam that
comes out of it and the hay bag. Before you open the safety cap of the
steam generator, allow it to cool down.
Areas of the hay bag, for example the manifold spikes, can get very hot.
Take care when you steam forage and unload it.
Handle with care
Take care not to damage your Haygain® hay steamer. Do not use sharp
objects, for example hay forks, inside the hay bag.
If any part of your Haygain® hay steamer is damaged, including the steam
hose or electrical cable, do not use it. Contact us for assistance.
Keep children and animals safe
Keep children and animals away from your Haygain® hay steamer.
Maintain your Haygain® hay steamer
Follow the maintenance instructions in this user manual. If you do not
maintain your Haygain® hay steamer, it may stop working or become
dangerous. Use only genuine Haygain® spare parts and approved
accessories.
Electrical safety
Electrical equipment can be dangerous
Ensure your electrical setup meets the specifications for the steam
generator. If you have any questions about your electrical setup, contact a
qualified electrician.
Electrical specifications
The steam generator is an electrical device. Before you use the steam generator, check there
is no damage to the plug, cable, and cable restraint.
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