Hatco TQ-10 Installation Manual

Toast Qwik

®

Electric Conveyor Toasters

TQ-10, TQ-15, TQ-400, TQ-800,

TQ-1200, TQ-1800 Series

Installation &

Operating Manual

I&W #07.05.124.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. TQ2M-1005

i

CONTENTS

INTRODUCTION

The Hatco Toast-Qwik Electric Conveyor Toaster is
specially designed to accelerate the toasting
operation. Products for toasting pass through a
heating chamber for rapid and thorough toasting.
Moisture and sugar content, and thickness of bread
product effect the ability to achieve the perfect
toasted product. Conveyor speed and temperature
determines the toasting color.

Hatco toasters are built with quality to meet the
demands of foodservice operations and provide
years of trouble-free performance. The metal­sheathed tubular heating elements are guaranteed
against breakage and burnout for two years.

This manual provides the installation, safety and
operating instructions for the Toast-Qwik Electric
Conveyor Toasters. We recommend all installation,
operating and safety instructions appearing in this

manual be read prior to installation or operation of
your Hatco Electric Conveyor Toaster. Safety
instructions that appear in this manual after a
warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious injury or death to yourself or others.

CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property
damage only.

Hatco Toast-Qwik Electric Conveyor Toaster is a
product of extensive research and field testing. The
materials used were selected for maximum
durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected and
tested prior to shipment.

Important Owner Information........................................i

Introduction ....................................................................i

Important Safety Information.......................................1

Model Descriptions.......................................................2

All Models................................................................2

Power Save Mode With Indicator Light...................2

ColorGuard System.................................................3

Specifications................................................................4

Electrical Rating Charts...........................................4

Plug Configurations.................................................6

Dimensions..............................................................6

Installation .....................................................................8

Assembly.................................................................8

Location...................................................................8

Set-Up .....................................................................9

Operation......................................................................11

TQ-10 & TQ-15 Models.........................................11

TQ-400, -405, -400H, -800, -805, -800H, -1200,

-1800 & -1800H ....................................................12

TQ-400BA, -800BA, -800HBA, -1800BA

& -1800HBA...........................................................12

Maintenance ................................................................14

General..................................................................14

Cleaning ................................................................14

Lubrication.............................................................14

Accessories.................................................................15

Hatco Limited Warranty..............................................16

Authorized Parts Distributors.....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the lower right hand
side, front corner of the unit), voltage and purchase
date of your Toast-Qwik

®

in the spaces below.
Please have this information available when
contacting Hatco for service assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Form No. TQ2M-1005

1

IMPORTANT SAFETY INFORMATION

WARNINGS
Plug toaster into a properly grounded
electrical outlet of the correct voltage, size,
and plug configuration. If the plug and
receptacle do not match, contact a qualified
electrician to determine the proper voltage
and size, and install the proper electrical
outlet.

To avoid any injury, turn the power switch
OFF, unplug the unit from the power source
and allow to cool before performing any
maintenance.

For safe and proper operation, the unit must
be located at a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur. Do not locate
toaster under shelving or closer than 12"
(305 mm) from the ceiling.

To assure safe and proper operation while
operating in the Front Discharge

mode, allow
a minimum clearance of 1" (25 mm) along the
sides and rear. Allow a minimum clearance of
12" (305 mm) along the front.

To assure safe and proper operation while
operating in the Rear Discharge

mode, allow
a minimum clearance of 1" (25 mm) along the
sides. Allow a minimum clearance of
12" (305 mm) along the front and rear.

To prevent any injury or damage do not pull
unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

If the Warning light on the control panel is lit,
appliance is malfunctioning. Turn OFF the
power to the unit and allow to cool. Once
cool, disconnect appliance from power
supply and have unit serviced by a qualified
technician.

If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-690­2966 or International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when
service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.

CAUTIONS
To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.

Do not place anything on top of the toaster;
doing so could damage toaster or subject
personnel to possible injury.

The toasting of coated or buttered products
such as garlic bread, cheese sandwiches and
sweet rolls is NOT recommended. Residue
will reduce toaster performance and could
possibly ignite inside the toaster.

When setting up the unit for operation, make
sure power to the unit is off and the toaster is
at room temperature. Failure to do so could
result in personal injury.

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

To avoid damage to the unit or injury to
personnel always operate toaster with crumb
tray installed.

To avoid any injury, do not remove the crumb
tray for cleaning until toaster is cool.

IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No. TQ2M-1005

2

IMPORTANT SAFETY INFORMATION

MODEL DESCRIPTIONS

CAUTIONS (CONTINUED)
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a
minimum of 70°F (21°C) and a maximum of
85°F (29°C).

CAUTIONS
Do not locate the toaster in an area subject to
excessive temperatures or grease from grills,
fryers, etc. Excessive temperatures could
cause damage to the unit. Do not place
toaster in an area that restricts air flow
around the front or rear of the unit. Do not
place toaster in direct discharge path of air
conditioning vent or makeup air vent.

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your
Toast-Qwik toaster marring its appearance
and making it susceptible to soil
accumulation.

ALL MODELS

All Toast-Qwik®Electric Conveyor Toasters are fast,
reliable and versatile, toasting 300 to 1800 slices of
bread product per hour depending on the specific
model. The front or rear discharge lets the operator
place Toast-Qwik toaster where it is most
convenient. Every Toast-Qwik toaster includes a
toast collector pan, toast feed ramp, removable
crumb tray and factory attached 6' (1829 mm) cord
and plug.

TQ-10 MODEL

The TQ-10 model allows for toasting of bread
products up to 1-1/2" (38 mm) thick and 9-5/8"
(244 mm) wide. Capacity is up to 300 slices per hour
for bread or bun products. The TQ-10 comes
equipped with 4" (102 mm) adjustable legs.

TQ-15 MODEL

The TQ-15 model allows for toasting of moist or
dense bread products up to 1-1/2" (38 mm) thick
and 9-5/8" (244 mm) wide. Capacity is up to 240
slices per hour for bread or bun products. The
TQ-15 comes equipped with 4" (102 mm) adjustable
legs.

POWER SAVE MODE WITH INDICATOR
LIGHT

All TQ-400, TQ-800, TQ-1200 and TQ-1800 series
toasters have a Power Save mode. During the
Power Save mode the indicator light on the control
panel will flash. While the light is flashing the toaster
is operating at 50% power. Full power can be
restored within 5 minutes by pushing any button or
adjusting any control knob.

Figure 1. TQ-10 Model Shown

Figure 2. TQ-800 Model Shown

Form No. TQ2M-1005

3

MODEL DESCRIPTIONS

COLORGUARD SYSTEM

All TQ-400, TQ-800, TQ-1200 and TQ-1800 series
toasters use a patented ColorGuard Sensing
System that monitors and automatically adjusts
conveyor speed during high usage periods to
assure toast color uniformity.

TQ-400 MODEL

The TQ-400 model allows for toasting of bread
products up to 1-3/4" (44 mm) thick and 9-5/8"
(244 mm) wide. Capacity is up to 360 slices per hour
for bread or bun products.

TQ-405 MODEL

The TQ-405 model allows for toasting of moist or
dense bread products up to 1-3/4" (44 mm) thick
and 9-5/8" (244 mm) wide. Capacity is up to 240
slices per hour for bread or bun products.

TQ-400H MODEL

The TQ-400H model has a 3" (76 mm) wide opening
allowing for toasting of bread products up to 2-3/4"
(70 mm) thick and 9-5/8" (244 mm) wide. Capacity
is up to 360 slices per hour for bread or bun
products.

TQ-400BA MODEL

The TQ-400BA model allows for quick single-sided
toasting of sliced bagels or bun products up to 1-3/4"
(44 mm) thick and 9-5/8" (244 mm) wide. Most
products can be toasted in as little as 45 seconds.
Capacity is up to 360 bagel halves per hour. Toasts
cut side facing up.

TQ-800 MODEL

The TQ-800 model allows for toasting of bread
products up to 1-3/4" (44 mm) thick and 9-5/8"
(244 mm) wide. Capacity is up to 800 slices per hour
for bread or bun products.

TQ-805 MODEL

The TQ-805 model allows for toasting of moist or
dense bread products up to 1-3/4" (44 mm) thick
and 9-5/8" (244 mm) wide. Capacity is up to 550
slices per hour for bread or bun products.

TQ-800H MODEL

The TQ-800H model has a 3" (76 mm) wide opening
allowing for toasting of bread products up to 2-3/4"
(70 mm) thick and 9-5/8" (244 mm) wide. Capacity
is up to 800 slices per hour for bread or bun
products.

TQ-800BA MODEL

The TQ-800BA model allows for quick single-sided
toasting of sliced bagels or bun products up to 1-3/4"
(44 mm) thick and 9-5/8" (244 mm) wide. Most

products can be toasted in as little as 30 seconds.
Capacity is up to 800 bagel or bun halves per hour.
Toasts cut side facing up.

TQ-800HBA MODEL

The TQ-800HBA model is designed to provide the
flexibility and performance to toast one side of sliced
bagels or bun products in as little as 30 seconds.
Capacity is more than 800 bagel or bun halves per
hour. Toasts cut side facing up. Maximum product
size allowed is 2-3/4" (70 mm) thick and 9-5/8"
(244 mm) wide.

TQ-1200 MODEL

The TQ-1200 is a high speed toaster which has an
accelerated conveyor system allowing faster
toasting during periods of high demand. Two slices
of bread products can be toasted in as little as
15 seconds. This model is capable of toasting bread
products up to 1-3/4" (44 mm) thick and 9-5/8"
(244 mm) wide.

TQ-1800 MODEL

The TQ-1800 model allows for toasting of bread
products up to 1-3/4" (44 mm) thick and 13-5/8"
(346 mm) wide. Capacity is up to 1800 slices per
hour for bread or bun products when 3 products are
placed side by side.

TQ-1800H MODEL

The TQ-1800H model has a 3" (76 mm) wide
opening allowing for toasting of bread products up to
2-3/4" (70 mm) thick and 13-5/8" (346 mm) wide.
Capacity is up to 1800 slices per hour for bread or
bun products when 3 products are placed side by
side to be toasted.

TQ-1800BA MODEL

The TQ-1800BAmodel allows for quick single-sided
toasting of sliced bagels or bun products up to 1-3/4"
(44 mm) thick and 13-5/8" (346 mm) wide. Most
products can be toasted in as little as 15 seconds.
Capacity is up to 1800 bagel or bun halves per hour .
Toasts cut side facing up.

TQ-1800HBA MODEL

The TQ-1800HBA model is designed to provide the
flexibility and performance to toast one side of sliced
bagels or bun products in as little as 15 seconds.
Capacity is more than 1800 bagel or bun halves per
hour. Toasts cut side facing up. Maximum product
size allowed is 2-3/4" (70 mm) thick and 13-5/8"
(346 mm) wide when 3 products are placed side by
side.

Form No. TQ2M-1005

4

SPECIFICATIONS

ELECTRICAL RATING CHART – TQ-10 MODELS

ELECTRICAL RATING CHART – TQ-400 SERIES

* NEMA 5-20P for Canada

NOTE: TQ-10 220-230 Volt (CE) and 230-240 Volt (CE) available with either CEE 7/7 Schuko, BS 1363 or AS 3112 plug.
See Plug Configurations for details.

NOTE: TQ-15 220-230 Volt (CE) and 230-240 Volt (CE) available with either CEE 7/7 Schuko, BS 1363 or AS 3112 plug.
See Plug Configurations for details.

Shaded area reflects export models only.

Shaded area reflects export models only.

NOTE: TQ-400, TQ-405, TQ-400H, and TQ-400BA 220-230 Volt (CE) and 230-240 Volt (CE) available with either CEE 7/7 Schuko,
BS 1363 or AS 3112 plug.
See Plug Configurations for details.

Shaded area reflects export models only.

ELECTRICAL RATING CHART – TQ-15 MODELS

* NEMA 5-20P for Canada

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

TQ-10 120 60 1800 15.0 NEMA 5-15P* 34 lbs. (15 kg)

208 60 1830 8.8 NEMA 6-15P 34 lbs. (15 kg)
240 60 1830 7.6 NEMA 6-15P 34 lbs. (15 kg)

200 50/60 2070 10.4 AS 3112 34 lbs. (15 kg)
220-230 (CE) 50/60 1866-2048 8.5-8.9 See Note 34 lbs. (15 kg)
230-240 (CE) 50/60 2048-2221 8.9-9.3 See Note 34 lbs. (15 kg)

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

TQ-400 120 60 1800 15.0 NEMA 5-15P* 46 lbs. (21 kg)

208 60 2230 10.7 NEMA 6-15P 46 lbs. (21 kg)

240 60 2230 9.3 NEMA 6-15P 46 lbs. (21 kg)

200 50/60 2064 10.3 AS 3112 46 lbs. (21 kg)
220-230 (CE) 50/60 1860-2030 8.5-8.8 See Note 46 lbs. (21 kg)
230-240 (CE) 50/60 2030-2210 8.8-9.2 See Note 46 lbs. (21 kg)

TQ-405 220-230 (CE) 50/60 2131-2330 9.7-10.1 See Note 46 lbs. (21 kg)

230-240 (CE) 50/60 2030-2210 8.8-9.2 See Note 46 lbs. (21 kg)

TQ-400H 208 60 2230 10.7 NEMA 6-15P 46 lbs. (21 kg)

240 60 2230 9.3 NEMA 6-15P 46 lbs. (21 kg)

200 50/60 2064 10.3 AS 3112 46 lbs. (21 kg)
220-230 (CE) 50/60 2131-2330 9.7-10.1 See Note 46 lbs. (21 kg)
230-240 (CE) 50/60 2030-2210 8.8-9.2 See Note 46 lbs. (21 kg)

TQ-400BA 120 60 1780 14.8 NEMA 5-15P* 46 lbs. (21 kg)

208 60 1880 9.0 NEMA 6-15P 46 lbs. (21 kg)

240 60 1880 7.8 NEMA 6-15P 46 lbs. (21 kg)

200 50/60 1848 9.2 AS 3112 46 lbs. (21 kg)
220-230 (CE) 50/60 1765-1930 8.0-8.4 See Note 46 lbs. (21 kg)
230-240 (CE) 50/60 1930-2100 8.4-8.8 See Note 46 lbs. (21 kg)

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

TQ-15 220-230 (CE) 50/60 2131-2330 9.7-10.1 See Note 34 lbs. (15 kg)

230-240 (CE) 50/60 2048-2221 8.9-9.3 See Note 34 lbs. (15 kg)

Form No. TQ2M-1005

5

SPECIFICATIONS

ELECTRICAL RATING CHART – TQ-800 SERIES

ELECTRICAL RATING CHART – TQ-1200 MODELS

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

TQ-1200 208 60 4030 19.4 NEMA 6-30P 52 lbs. (24 kg)

240 60 4030 16.8 NEMA 6-30P 52 lbs. (24 kg)

ELECTRICAL RATING CHART – TQ-1800 MODELS

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

TQ-1800 208 60 4440 21.4 NEMA 6-30P 75 lbs. (34 kg)

240 60 4440 18.5 NEMA 6-30P 75 lbs. (34 kg)

TQ-1800H 208 60 4650 22.4 NEMA 6-30P 75 lbs. (34 kg)

240 60 4650 19.4 NEMA 6-30P 75 lbs. (34 kg)

TQ-1800BA 208 60 4580 22.0 NEMA 6-30P 75 lbs. (34 kg)

240 60 4580 19.1 NEMA 6-30P 75 lbs. (34 kg)

TQ-1800HBA 208 60 4580 22.0 NEMA 6-30P 75 lbs. (34 kg)

240 60 4580 19.1 NEMA 6-30P 75 lbs. (34 kg)

NOTE: TQ-800, TQ-805, TQ-800H, TQ-800BA and TQ-800HBA 200 Volt (no CE), 220-230 Volt (CE) and 230-240 Volt (CE) equipped
with 6' (1829 mm) cord attached, no plug.

Shaded area reflects export models only.

* NEMA 6-20P for Canada

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

TQ-800 208 60 3330 16.0 NEMA 6-20P 52 lbs. (24 kg)

240 60 3330 13.9 NEMA 6-15P* 52 lbs. (24 kg)

200 50/60 3080 15.4 See Note 52 lbs. (24 kg)
220-230 (CE) 50/60 3046-3330 13.8-14.5 See Note 52 lbs. (24 kg)
230-240 (CE) 50/60 3330-3625 14.5-15.1 See Note 52 lbs. (24 kg)

TQ-805 230-240 (CE) 50/60 3330-3625 14.5-15.1 See Note 52 lbs. (24 kg)

TQ-800H 208 60 3330 16.0 NEMA 6-20P 52 lbs. (24 kg)

240 60 3330 13.9 NEMA 6-15P* 52 lbs. (24 kg)

200 50/60 3080 15.4 See Note 52 lbs. (24 kg)
220-230 (CE) 50/60 3046-3330 13.8-14.5 See Note 52 lbs. (24 kg)
230-240 (CE) 50/60 3330-3625 14.5-15.1 See Note 52 lbs. (24 kg)

TQ-800BA 208 60 3280 15.8 NEMA 6-20P 52 lbs. (24 kg)

240 60 3280 13.7 NEMA 6-15P* 52 lbs. (24 kg)

200 50/60 3033 15.1 See Note 52 lbs. (24 kg)
220-230 (CE) 50/60 2817-3080 12.8-13.4 See Note 52 lbs. (24 kg)
230-240 (CE) 50/60 3080-3354 13.4-14.0 See Note 52 lbs. (24 kg)

TQ-800HBA 208 60 3280 15.8 NEMA 6-20P 52 lbs. (24 kg)

240 60 3280 13.7 NEMA 6-15P* 52 lbs. (24 kg)

200 50/60 3033 15.1 See Note 52 lbs. (24 kg)
220-230 (CE) 50/60 2817-3080 12.8-13.4 See Note 52 lbs. (24 kg)
230-240 (CE) 50/60 3080-3354 13.4-14.0 See Note 52 lbs. (24 kg)

Form No. TQ2M-1005

6

SPECIFICATIONS

Leg

Width Depth Height Height

Model (A) (B) (C) (D)

TQ-10 14-1/2" 17-3/4" 4" 13-3/4"

(368 mm) (451 mm) (102 mm) (349 mm)

TQ-15 14-1/2" 17-3/4" 4" 13-3/4"

(368 mm) (451 mm) (102 mm) (349 mm)

DIMENSIONS – TQ-10 & TQ-15 MODELS

A

C

B

D

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications as shown in Figure 3.

WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

WARNING
To prevent any injury or damage do not pull unit
by power cord.

WARNING
To prevent any injury, discontinue use if power
cord is frayed or worn.

NEMA 5-15P

NEMA 6-20P NEMA 6-30P

NEMA 6-15P

Figure 3. Plug Configurations

AS 3112 CEE 7/7 Schuko

BS 1363

Form No. TQ2M-1005

7

SPECIFICATIONS

Leg

Width Depth Height Height

Model (A) (B) (C) (D)

TQ-400 14-1/2" 17-3/4" 1" 14-7/8"

(368 mm) (451 mm) (25 mm) (378 mm)

TQ-405 14-1/2" 17-3/4" 1" 14-7/8"

(368 mm) (451 mm) (25 mm) (378 mm)

TQ-400H 14-1/2" 17-3/4" 1" 15-7/8"

(368 mm) (451 mm) (25 mm) (403 mm)

TQ-400BA 14-1/2" 17-3/4" 1" 14-7/8"

(368 mm) (451 mm) (25 mm) (378 mm)

TQ-800 14-1/2" 22-3/4" 1" 16-5/8"

(368 mm) (578 mm) (25 mm) (422 mm)

TQ-805 14-1/2" 22-3/4" 1" 16-5/8"

(368 mm) (578 mm) (25 mm) (422 mm)

TQ-800H 14-1/2" 22-3/4" 1" 16-5/8"

(368 mm) (578 mm) (25 mm) (422 mm)

TQ-800BA 14-1/2" 22-3/4" 1" 16-5/8"

(368 mm) (578 mm) (25 mm) (422 mm)

TQ-800HBA 14-1/2" 22-3/4" 1" 16-5/8"

(368 mm) (578 mm) (25 mm) (422 mm)

TQ-1200 14-1/2" 22-3/4" 1" 16-5/8"

(368 mm) (578 mm) (25 mm) (422 mm)

TQ-1800 18-1/2" 22-3/4" 1" 16-5/8"

(470 mm) (578 mm) (25 mm) (422 mm)

TQ-1800H 18-1/2" 22-3/4" 1" 16-5/8"

(470 mm) (578 mm) (25 mm) (422 mm)

TQ-1800BA 18-1/2" 22-3/4" 1" 16-5/8"

(470 mm) (578 mm) (25 mm) (422 mm)

TQ-1800HBA 18-1/2" 22-3/4" 1" 16-5/8"

(470 mm) (578 mm) (25 mm) (422 mm)

DIMENSIONS – TQ 400, -405, -400H, -800, -805, -1200 & -1800 SERIES

A

C

B

D

Form No. TQ2M-1005

8

INSTALLATION

ASSEMBLY

1. Remove unit from box.

2. Remove information packet. To prevent delay

in obtaining warranty coverage, fill out and
mail in warranty card to Hatco.

3. Remove tape from Discharge Chute, Crumb Tray
and Toast Collector Pan. See Figure 4.

4. If toaster is not level adjust the foot of each leg
until level. (TQ-10 & TQ-15 models use 9/16"
(14 mm) open-end wrench to adjust leg height.)

LOCATION

CAUTION
Do not locate the toaster in an area subject to
excessive temperatures or grease from grills,
fryers, etc. Excessive temperatures could cause
damage to the unit. Do not place toaster in an
area that restricts air flow around the front or
rear of the unit. Do not place toaster in direct
discharge path of air conditioning vent or
makeup air vent.

WARNING
For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could
occur. Do not locate toaster under shelving or
closer than 12" (305 mm) from the ceiling.

WARNING
To assure safe and proper operation while
operating in the Front Discharge

mode, allow a
minimum clearance of 1" (25 mm) along the
sides and rear. Allow a minimum clearance of
12" (305 mm) along the front.

WARNING
To assure safe and proper operation while
operating in the Rear Discharge

mode, allow a
minimum clearance of 1" (25 mm) along the
sides. Allow a minimum clearance of 12"
(305 mm) along the front and rear.

Figure 5. Adjustable Legs (TQ-10 & TQ-15 Models Only)

Figure 4. Front View – TQ-400 Model Shown

LENGTHEN

SHORTEN

Leg Adjustment

Adjust leg using
a 9/16" (14 mm)
open-end wrench
and turning bottom
of leg accordingly.

CAUTION
To avoid any injury or damage locate the unit at
the proper counter height, in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.

CAUTION
Do not place anything on top of the toaster;
doing so could damage toaster or subject
personnel to possible injury.

Crumb Tray

Discharge Chute

Toast Collector Pan

Form No. TQ2M-1005

9

INSTALLATION

SET-UP

CAUTION
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a minimum
of 70°F (21°C) and a maximum of 85°F (29°C).

CAUTION
The toasting of coated or buttered products
such as garlic bread, cheese sandwiches and
sweet rolls is NOT recommended. Residue will
reduce toaster performance and could possibly
ignite inside the toaster.

CAUTION
When setting up the unit for operation, make
sure power to the unit is off and the toaster is at
room temperature. Failure to do so could result

in personal injury.

TOAST FEED RAMP

The toast feed ramp is installed at the factory and
can be used in two positions. See Figure 6.

1. When in the upright position, the toaster is set for
automatic feed. Bread products enter the toaster
by placing them on the feed ramp and releasing.

2. For manual feeding of product, tip the feed ramp
until it rests on top of the unit. In this position
bread products can be manually loaded by
placing directly on the conveyor belt.

CAUTION
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.

TOAST CRUMB TRAY

Install toast crumb tray directly below the conveyor
belt and below the stop pins. Insert until the front of
the crumb tray meets the stop pins. See Figure 7.

CAUTION
To avoid damage to the unit or injury to
personnel always operate toaster with crumb
tray installed.

CAUTION
To avoid any injury, do not remove the crumb
tray for cleaning until toaster is cool.

Figure 7. Toast Crumb Tray

Figure 6. Toast Feed Ramp

Toast Crumb

Tray

Stop Pins

Form No. TQ2M-1005

10

INSTALLATION

Figure 10. TQ-400, -800, -1200 & -1800 Series

Front Discharge

Figure 11. TQ-400, -800, -1200 & -1800 Series

Rear Discharge

Discharge

Chute

Collector Pan

Figure 8. TQ-10 & TQ-15 Front Discharge

Figure 9. TQ-10 & TQ-15 Rear Discharge

FRONT OR REAR DISCHARGE

Toast-Qwik®units can be set up so toasted product
discharges at either the front or the rear of the unit.

WARNING
To assure safe and proper operation while
operating in the Front Discharge

mode, allow a
minimum clearance of 1" (25 mm) along the
sides and rear. Allow a minimum clearance of
12" (305 mm) along the front.

WARNING
To assure safe and proper operation while
operating in the Rear Discharge

mode, allow a
minimum clearance of 1" (25 mm) along the
sides. Allow a minimum clearance of 12"
(305 mm) along the front and rear.

TQ-10 & TQ-15 MODELS ONLY

The TQ-10 & TQ-15 models use a one piece
discharge chute/collector pan. The installation
location determines discharge area.

For front discharge

install toaster chute from the
front of the toaster with the curved end inward and
the rear lip of the chute on the rear most pins. See
Figure 8.

For rear discharge

install toaster chute from the
rear of the toaster with the curved end in, and the lip
of the chute over the inside set of pins. See
Figure 9.

TQ-400, -800, -1200 & -1800 SERIES

TQ-400, -800, -1200 and -1800 series toasters use
a separate discharge chute and collector pan.

For front discharge

install the chute first by placing
the curved end inward until the rear lip of the chute
is on the upper most set of pins and the front slots
on the chute are on the inside set of pins. Position
the collector pan, with the open end in first, over the
remaining sets of pins. Align slanted notches

over

the pins and lower into place. See Figure 10.

For rear discharge

the TQ-400, -800, -1200 and

-1800 series toasters do not use the discharge
chute. If the chute is installed remove it. To set-up
toaster for rear discharge position, install the
collector pan, with the open end first, over the set of
pins at the rear of the unit. Align the straight notches
over the pins and lower into place. See Figure 11.

Form No. TQ2M-1005

11

OPERATION

Figure 12. Control Panel – TQ-10 & TQ-15 Models

Color Control

Top Heat
On/Off Switch

Bottom Heat
On/Off Switch

TQ-10 & TQ-15 MODELS

1. Plug toaster into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. See SPECIFICATIONS for details.

2. To toast the top

and bottom sidesof the bread,
place the TOP HEAT and BOTTOM HEAT
switches in the ON position.

To toast on the top side only, place the TOP
HEAT switch in the ON position and the
BOTTOM HEAT switch in the OFF position.

To toast on the bottom

side only, place the

TOP HEAT switch in the OFF position and the
BOTTOM HEAT switch in the ON position.
See Figure 12.

3. Turn the COLOR CONTROL to the lightest
position while the unit heats up.

NOTE: Allow approximately 15 to 20 minutes for a
warm-up period.

4. After warm-up period, set the COLOR
CONTROL to the medium position and toast two
slices of bread product then re-adjust the
COLOR CONTROL to the desired setting.

NOTE: To toast moist products such as English
Muffins, rye bread or whole wheat, slow the
conveyor by turning the Color Control knob to a
darker setting (clockwise).

Form No. TQ2M-1005

12

OPERATION

Figure 13. Control Panel – TQ-400, -800, and -1200 Series

TQ-400, -405, -400H, -800, -805, -800H,

-1200 & -1800 MODELS

1. Plug toaster into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. See SPECIFICATIONS for details.

2. Place the On/Off switch in the ON position. See
Figure 13 for TQ-400, -800, and -1200 Series.
See Figure 14 for TQ-1800 Series.

3. Turn the TOPHEATControl and BOTTOM HEAT
Control clockwise to the highest setting.

4. Turn the COLOR CONTROL to the lightest
position while the toaster heats up.

NOTE: Allow approximately 15 to 20 minutes for a
warm-up period.

5. After warm-up period, toast two slices of bread
product. Adjust the COLOR CONTROL if
needed.

NOTE: If toasted bread is too dark with the Color
Control set on the lightest setting, adjust the bottom
and top heat controls as needed. (Allow 15 to 20
minutes for toaster to re-adjust to new setting before
resuming operation.)

NOTE: To toast moist products such as English
Muffins, rye bread or whole wheat, slow the
conveyor by turning the Color Control knob to a
darker setting (clockwise).

NOTE: When toasting on a single-sided product
such as a bun or bagel place the product with the
cut side facing up. Adjust the bottom heat control to
a light setting, toast two slices of bread product and
adjust the Top and Bottom Heat Control as needed.

TQ-400BA, -800BA, -800HBA, -1800BA
& -1800HBA MODELS

NOTE: TQ-400BA, -800BA, -800HBA, -1800BA
and -1800HBA toasters are designed specifically
for toasting one side of a bread product, such as
a bun or bagel. These models toast with the cut
side facing up.

1. Plug toaster into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. See SPECIFICATIONS for details.

2. Place the On/Off switch in the ON position. See
Figure 13 for TQ-400, -800, and -1200 Series.
See Figure 14 for TQ-1800 Series.

3. Turn the TOP HEAT Control clockwise to the
highest setting. Turn the BOTT OM HEAT Control
counter-clockwise to the lowest setting.

4. Turn the COLOR CONTROL to the lightest
position while the toaster heats up.

NOTE: Allow approximately 15 to 20 minutes for a
warm-up period.

5. After warm up period, toast two slices of bread
product. Adjust the COLOR CONTROL if
needed.

NOTE: If cut-side of bread product is too dark with
the Color Control set on the lightest setting, adjust
the Top Heat Control as needed. (Allow 15-20
minutes for toaster to re-adjust to new setting before
resuming operation.)

Appliance is malfunctioning
when lit. Turn off power
and allow unit to cool.
See instruction manual
before operating.

Toaster is in Power Save
mode when flashing.
Push button and allow
toaster to heat up
before toasting.

®

®

Top Heat Control

Color Control

Warning Light

Bottom Heat
Control

Power Save Mode

On/Off Switch

COLORGUARD SYSTEM

All TQ-400, -800, -1200 and -1800 series toasters
use a patented ColorGuard Sensing System that
monitors and automatically adjust conveyor speed
during high usage periods to assure toast color
uniformity.

NOTE: The ColorGuard Sensing System is
inoperable for approximately ten minutes after any
heat adjustments are made.

WARNING
If the Warning light on the control panel is lit,
appliance is malfunctioning. T urn OFF the power
to the unit and allow to cool. Once cool,
disconnect appliance from power supply and
have unit serviced by a qualified technician.

Form No. TQ2M-1005

13

OPERATION

Figure 14. Control Panel – TQ-1800 Models

Appliance is malfunctioning
when lit. Turn off power
and allow unit to cool.
See instruction manual
before operating.

Toaster is in Power Save mode
when flashing.
Push button and allow toaster
to heat up before toasting.

Top Heat Control

Warning
Light

Color Control

Bottom Heat Control

Power Save Mode

On/Off Switch

POWER SAVE MODE WITH INDICATOR
LIGHT

All TQ-400, -800, -1200 and -1800 series toasters
have a built-in Power Save Mode with Indicator light
feature. This feature allows the toaster to go into
stand-by and reduces power to the heating
elements by 50%. During the Power Save Mode the
indicator light on the control panel will flash.

To activate press the POWER SAVE Mode button
until the indicator light flashes. See Figure 13.

NOTE: T o place toaster back into full operation push
the Power Save button or turn any knob until the
indicator light stops flashing and stays on. Allow a
minimum of 2-3 minutes before toasting. Unit is
back up to full power within 10 minutes.

Form No. TQ2M-1005

14

MAINTENANCE

GENERAL

The Hatco Toast-Qwik®Electric Conveyor Toasters
are designed for maximum durability and
performance, with minimum maintenance.

WARNING
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool before performing any maintenance.

WARNING
If the Warning light on the control panel is lit,
appliance is malfunctioning. T urn OFF the power
to the unit and allow to cool. Once cool,
disconnect appliance from power supply and
have unit serviced by a qualified technician.

CLEANING

Exterior

To preserve the bright finish of the unit, it is
recommended that the exterior surfaces be wiped
daily with a damp cloth. Stubborn stains may be
removed with a good stainless steel cleaner or a
non-abrasive cleaner. Hard to reach areas should
be cleaned with a small brush and mild soap.

CAUTION
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your Toast­Qwik toaster marring its appearance and making
it susceptible to soil accumulation.

Toast Crumb Tray & Toast Collector Pan

Remove from unit and wash with soap and water,
then rinse.

Toast Feed Ramp

Press in the two wire spokes and remove ramp from
unit. Wipe clean with a soft, damp cloth or soak the
ramp in a mild solution of 1 cup ammonia and
1 gallon of water (227 milliliters and 3.785 liters).
Re-install ramp by aligning wire spokes with holes in
toaster.

Bottom Heating Reflector

The bottom heating element reflector has slots
which allow bread crumbs to drop through to the
crumb tray. Over an extended period of use bread
crumbs may buildup on the reflector and not drop
through onto the tray. To remove buildup, allow the
toaster to cool and wipe the crumbs onto the crumb
tray using a bristle brush.

LUBRICATION

The conveyor gear motor and conveyor system are
permanently lubricated and require no lubrication.

WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone] or International
fax [phone].

WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.

WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

Form No. TQ2M-1005

15

ACCESSORIES

Figure 15. Security Cover

Screws

Security Cover (Flip Down)

SECURITY COVER

The security cover flips up to limit access to the
control panel and flips down for access to the control
panel.

1. Remove the toast crumb tray.

2. Remove screws. See Figure 15.

3. Position security cover over control panel.

4. Attach security cover using screws removed in
step 2.

5. Install the toast crumb tray.

Form No. TQ2M-1005

16

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (met al sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND
DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESUL TING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.

HATCO CORPORATION

P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.

[phone] [phone]

Parts & Service Fax [phone] Int’l. Fax [phone]

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

Printed in U.S.A. October 2005

ALABAMA

Jones McLeod Appl. Svc.
Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix 602-234-2443

Byassee Equipment Co.
Phoenix 602-252-0402

CALIFORNIA

Industrial Electric
Huntington Beach 714-379-7100

Chapman Appl. Service
San Diego 619-298-7106

P & D Appliance
S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood 303-781-5548

DELA

WARE

Food Equipment Service
Wilmington 302-996-9363

FLORIDA

Whaley Foodservice Repair
Jacksonville 904-725-7800

Universal Restaurant Services
Miami 305-593-5488

Nass Service Co., Inc.
Orlando 407-425-2681

B.G.S.I.
Pompano Beach 954-971-0456

Comm. Appliance Service
Tampa 813-663-0313

GEORGIA

TWC Services
Smyrna 770-438-9797

Heritage Service Group
Norcross 866-388-9837

Southeastern Rest. Svc.
Norcross 770-446-6177

HA

WAII

Burney’s Comm. Service, Inc.
Honolulu 808-848-1466

Food Equip Parts & Service
Honolulu 808-847-4871

ILLINOIS

Parts Town
Lombard 708-865-7278

Eichenauer Elec. Service
Decatur 217-429-4229

Midwest Elec. Appl. Service
Elmhurst 630-279-8000

Cone’s Repair Service
Moline 309-797-5323

INDIANA

GCS Service
Indianapolis 317-545-9655

IOW

A

Electric Motor Service Co.
Davenport 319-323-1823

Goodwin Tucker Group
Des Moines 515-262-9308

KENTUCKY

GCS Service
Louisville 502-367-1788

LOUISIANA

Chandlers Parts & Service
Baton Rouge 225-272-6620

MAR

YLAND

Electric Motor Service
Baltimore 410-467-8080

GCS Service
Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City 517-893-4561

Bildons Appliance Service
Detroit 248-478-3320

Midwest Food Equip. Service
Grandville 616-261-2000

MINNESOT

A

GCS Service
Minneapolis 612-546-4221

MISSOURI

General Parts
Kansas City 816-421-5400

Commercial Kitchen Services
St. Louis 314-890-0700

Kaemmerlen Parts & Service
St. Louis 314-535-2222

NEBRASKA

Anderson Electric
Omaha 402-341-1414

NEV

ADA

Burney’s Commercial
Las Vegas 702-736-0006

Hi. Tech Commercial Service
N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield 973-575-9145

Service Plus
Flanders 973-691-6300

NEW

YORK

Acme American Repairs, Inc.
Brooklyn 718-456-6544

Alpro Service Co.
Brooklyn 718-386-2515

Appliance Installation
Buffalo 716-884-7425

Northern Parts Dist.
Plattsburgh 518-563-3200

J.B. Brady, Inc.
Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635

Certified Service Center
Cincinnati 513-772-6600

Commercial Parts and Service
Columbus 614-221-0057

Electrical Appl. Repair Service
Independence 216-459-8700

E. A. Wichman Co.
Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184

Krueger, Inc.
Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc.
Portland 503-624-0890

PENNSYL

VANIA

Elmer Schultz Services
Philadelphia 215-627-5401

FAST Comm. Appl. Service
Philadelphia 215-288-4800

GCS Service
Pittsburgh 412-787-1970

K & D Service Co.
Harrisburg 717-236-9039

Electric Repair Co.
Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.
Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair
W. Columbia 803-791-4420

TENNESSEE

Camp Electric
Memphis 901-527-7543

TEXAS

Stove Parts Supply
Fort Worth 817-831-0381

Armstrong Repair Service
Houston 713-666-7100

Commercial Kitchen Repair Co.
San Antonio 210-735-2811

UT

AH

La Monica’s Rest. Equip. Service
Murray 801-263-3221

VIRGINIA

Daubers
Norfolk 757-855-4097

Daubers
Springfield 703-866-3600

W

ASHINGTON

Restaurant Appl. Service
Seattle 206-524-8200

WISCONSIN

A.S.C., Inc.
Madison 608-246-3160

A.S.C., Inc.
Milwaukee 414-543-6460

CANADA

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver 604-433-4484

MANIT

OBA

Denko Mechanical Ltd.
Winnipeg 204-233-8003

ONT

ARIO

R.G. Henderson Ltd.
Toronto 416-422-5580

Choquette CKS
Ottawa 613-739-8458

QUÉBEC

Choquette CKS
Montreal 514-722-2000

Choquette CKS
Québec City 418-681-3944

Part No. 07.04.354.00 Form No. TQ2M-1005