Hatco TFC461RM-1104-1 User Manual

THERMO-FINISHER

™

Conveyor Food Finisher

TFC-461R Series

Installation &

Operating Manual

I & W #07.05.149.00

This manual contains important safety
information concerning the maintenance, use
and operation of this product. Failure to follow
the instructions contained in this manual may
result in serious injury. If you are unable to
understand the contents of this manual, please
bring it to the attention of your supervisor. Do not
operate this equipment unless you have read
and understood the contents of this manual.

Este manual contiene importante información
sobre seguridad concerniente al mantenimiento,
uso y operación de este producto. Cualquier falla
en el seguimiento de las instrucciones
contenidas en este manual puede resultar en un
serio daño. Si usted no puede entender el
contenido de este manual por favor pregunte a
su supervisor. No opere este equipo al menos
que haya leído y comprendido el contenido de
este manual.

Form No. TFC461RM-1104

i

INTRODUCTION

The Hatco Thermo-Finisher Conveyor is designed
to rapidly heat or thermalize a wide range of food
products which allows operators to serve customers
faster, thereby improving customer satisfaction. The
Thermo-Finisher is perfect for melting toppings or
finishing soup and foods like Mexican entrees,
nachos and potato skins. It also thermalizes frozen
foods such as appetizers, french fries and pizza.
The Thermo-Finisher can also be used to heat food
pan/plates prior to serving.

This manual provides the installation, safety and
operating instructions for the Thermo-Finisher
Conveyor Food Finisher. We recommend all
installation, operating and safety instructions
appearing in this manual be read prior to installation
or operation of your Hatco Conveyor Food Finisher.

Safety instructions that appear in this manual after a
warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.

Your Hatco Thermo-Finisher Conveyor Food
Finisher is a product of extensive research and field
testing. The materials used were selected for
maximum durability, attractive appearance and
optimum performance. Every unit is thoroughly
inspected and tested prior to shipment.

CONTENTS

Important Owner Information............................i

Introduction.........................................................i

Important Safety Instructions...........................1

Model Descriptions ...........................................3

All Models.........................................................3

TF-461R Model ................................................3

Specifications....................................................3

Electrical Rating Chart ..................................3

Plug Configuration........................................3

Dimensions...................................................3

Installation..........................................................5

Unpacking.....................................................5

Location........................................................5

Programming The Unit......................................6

General.........................................................6

Programming Controls..................................6

Programming The Unit......................................7

IMPORTANT OWNER INFORMATION

All Units.........................................................7

Buttons 1-8...................................................7

Buttons 9 & 10..............................................8

Idle Mode......................................................8

Auto-Off Mode..............................................9

Programming Hints.......................................9

Operation..........................................................10

Basic Food Finishing..................................10

Food Finishing Hints...................................11

Maintenance.....................................................12

General.......................................................12

Cleaning-Exterior........................................12

Cleaning-Interior.........................................12

Recommended Food Finishing Guide...........13

Troubleshooting..............................................14

Hatco Limited Warranty..................................16

Authorized Parts Distributors..........Back Cover

Record the model number, serial number
(identification decal located on the front of the unit),
voltage and purchase date of your Thermo­Finisher

™

Conveyor Food Finisher in the spaces
below. Please have this information available when
calling Hatco for service assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com.

24-Hour 7-Day Parts & Service
Assistance available in the
United States and Canada by
calling [phone].

WARNINGS

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.

To avoid any injury or damage to the unit do
not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

To reduce the risk of fire, the appliance is to
be installed on a non-combustible surface
only . The appliance is to be installed on floors
or counters of non-combustible construction
with non-combustible flooring and surface
finish and with no combustible material
against the underside, or on non-combustible
slabs or arches having no combustible
material against the underside. Such
construction shall in all cases extend not less
than 12" (305 mm) beyond the equipment on
all sides.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur. Do not locate unit
under shelving or closer than 12"
(305 mm) from the ceiling.

Allow a minimum of 1" (25 mm) clearance
along the rear of the unit, and 2" (50 mm)
clearance at the feed and discharge sides to
ensure proper operation and safety.

To avoid any injury, turn the power switch
OFF, unplug the unit from the power source
and allow to cool before performing any
maintenance.

Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been
submerged in water. Do not steam clean the
interior or flood with water or liquid solution.

Form No. TFC461RM-1104

1

IMPORTANT SAFETY INSTRUCTIONS

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.

To avoid any injury or damage, the unit must
only be serviced by qualified personnel.

To avoid any injury or damage to the unit turn
the power OFF at the fused disconnect
switch/circuit breaker and allow to cool
before performing any maintenance.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350;fax [phone] or
International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Replacement
Parts when service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock
or burn.

IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No.

TFC461RM-1104

2

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.

CAUTIONS

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is a minimum of 70°F
(21°C).

To avoid any injury or damage to the unit do
not operate appliance without installation of
supplied legs.

DO NOT use “Pyrex” glass plates or serving
pieces in the finisher. “Pyrex” glass may
break causing personal injury and/or food
contamination.

DO NOT use paper or plastic serving pieces in
the finisher. These materials may melt or burn
causing a fire hazard and/or food
contamination and may damage the unit.

Plate/tray will be very hot upon removal; use
oven mitt, protective clothing, or pan gripper
to remove.

Do not remove the glass from the unit for
cleaning purposes. Doing so may cause
injury or damage to the unit.

To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit.

Do not place anything on top of the unit;
doing so could damage the unit or subject
personnel to possible injury.

CAUTIONS

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your
Thermo-Finisher, marring its appearance and
making it susceptible to dirt accumulation.

3

Form No. TFC461RM-1104

Figure 1. TFC-461R Model shown with

Optional Backstop Tray/Landing Platform

MODEL DESCRIPTIONS

SPECIFICATIONS

Model Voltage Watts Amps Phase Plug Configuration Shipping Weight

TFC-461R 208 7524 36.2 1 NEMA 6-50P 190 lbs. (86 kg)

240 8445 35.2 1 NEMA 6-50P 190 lbs. (86 kg)
208 7524 21.4 3 NEMAL15-30P 190 lbs. (86 kg)
240 8445 22.3 3 NEMAL15-30P 190 lbs. (86 kg)

WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

PLUG CONFIGURATION

Units are supplied from the factory with an electrical
cord and plug. (See Figure 2.)

NEMA L15-30P NEMA 6-50P

Figure 2. Plug Configurations

ELECTRICAL RATING CHART

ALL MODELS

Thermo-Finisher Conveyor models have an easy­to-clean interior, constructed of stainless steel and
heavy duty glass. The units feature quick-heating
infrared ribbon elements with a microprocessor to
control the temperature and heating time. All models
come with a user-friendly control panel which
accepts up to ten preprogrammed recipe times. All
models feature a fast, reliable conveyor that
accommodates a half-size sheet pan or pan/plate.
All units are equipped with an attached power cord
and plug set.

TFC-461R MODEL

The TFC-461R features four upper circular
elements and one lower rectangular element for
even heat distribution from corner to corner. Loading
and unloading of food is done on the right side of the
unit when facing the controls.

SPECIFICATIONS

Form No. TFC461RM-1104

4

Width Depth Height

Model (A) (B) (C)

TFC-461R 63-7/8" 29-3/8" 22"

(1622 mm) (746 mm) (559 mm)

DIMENSIONS

EXTERIOR DIMENSIONS EFFECTIVE FINISHING AREA

Figure 3. Dimensions

B

F

D

C

E

A

Width Depth Height

Model (D) (E) (F)

TFC-461R 18" 13" 3-3/8"

(457 mm) (330 mm) (86 mm)

UNPACKING

1. Remove unit from box.

2. Remove information packet. To prevent delay

in obtaining warranty coverage, fill out and
mail in warranty card to Hatco.

3. Remove tape and protective packaging from all
surfaces of unit.

LOCATION

WARNING
For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could
occur. Do not locate unit under shelving or
closer than 12" (305 mm) from the ceiling.

WARNING
Allow a minimum of 1” (25 mm) clearance along
the rear of the unit, and 2” (50 mm) clearance at
the feed and discharge sides to ensure proper
operation and safety.

WARNING
To avoid any injury or damage to the unit do not
pull unit by power cord.

WARNING
To prevent any injury, discontinue use if power
cord is frayed or worn.

Form No. TFC461RM-1104

5

INSTALLATION

WARNING
To reduce the risk of fire, the appliance is to be
installed on a non-combustible surface only . The
appliance is to be installed on floors or counters
of non-combustible construction with non­combustible flooring and surface finish and with
no combustible material against the underside,
or on non-combustible slabs or arches having
no combustible material against the underside.
Such construction shall in all cases extend not
less than 12" (305 mm) beyond the equipment
on all sides.

CAUTION
To avoid any injury or damage locate the unit at
the proper counter height, in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit.

CAUTION
Do not place anything on top of the unit; doing
so could damage the unit or subject personnel
to possible injury.

CAUTION
Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is a minimum of 70°F
(21°C).

Figure 4. Location

1" (25 mm)

Control Side

2"

(50 mm)

2"

(50 mm)

PROGRAMMING THE UNIT

Form No. TFC461RM-1104 6

GENERAL

Thermo-Finisher™ Conveyor units have both an
upper and lower heating zone. The upper
elements heat the product on the pan/plate and
the lower elements heat the bottom of the
pan/plate.

There are 10 programmable button selections
allowing the operator to fine-tune the radiant heat
input and heating time for a variety of menu items.

Buttons 1-8: When pressed, the unit will cycle
once, conveying the product into the heating area,

pausing to heat the food at a preset
time/temperature, and then conveying the product
out the left side of the unit and stopping.

PROGRAMMING CONTROLS

The following terms are used when programming
the unit:

UP = UPPER POWER VALUE: Power setting
for the upper heating elements.

UT = UPPER TIME VALUE: Time setting
for the upper heating elements.

LP = LOWER POWER VALUE: Power setting
for the lower heating elements.

LT = LOWER TIME VALUE: Time setting
for the lower heating elements.

When the display shows a Power Value (UP for
upper, LP for lower), the number is shown as a
percentage. Example: P20 = 20%. These values
are adjustable from 5-100%, in 5% increments
every time an ARROW key is pressed.

When the display shows a Time Value (UT for
upper, LT for lower) the number shows the time
the heating element will be on. Example: T35 = 35
seconds. These values are adjustable from zero
minutes to 9 minutes 59 seconds. Values change
by 1 second every time an arrow key is pressed.
Holding down an arrow key will cause the
numbers to change rapidly.

NOTE: All settings are retained in memory, even
when the unit is turned off or unplugged from
power source.

Buttons 9 & 10: When pressed, the unit will cycle
continuously. The conveyor will advance in 1/2

second increments, pausing to heat the food at a
preset time/temperature, then convey the product
out the left side of the unit. The product is then
removed but the conveyor continues to operate.

Thermo-Finisher Conveyors also feature a
programmable IDLE mode and AUTO-OFF mode
for additional cooking flexibility. See programming

for these modes for additional information.
NOTE: After reading and understanding how to

program the unit, see PROGRAMMING HINTS

and RECOMMENDED FOOD FINISHING GUIDE

in this manual for further helpful information.

Power
ON/OFF
Switch

Lower
Heat
Indicator

Upper
Heat
Indicator

UP Button

DOWN Button

Digital Display

Enter Button

Program
Indicator
Lamp

Program
Selection
Buttons
(1-10)

IMPORTANT! If no settings are made within 15
seconds, the unit will revert to READY mode
without accepting any setting changes. Also, if any
other numbered program selection button is
pressed before step 12, unit will revert to READY
mode without saving any of the setting changes.

Form No. TFC461RM-11047

PROGRAMMING THE UNIT

10.The display shows (Lower Time Value). Repeatedly
press UP or DOWN arrow key to scroll to desired
setting. Values change by 1 second every time an arrow
key is pressed. Holding down an arrow key will cause the
numbers to change rapidly.
Time can be adjusted from zero to 9 minutes 59 seconds.

11.Press the ENTER button to proceed to the next step.

12.Press the program button selected in Step 1 to save all the
settings into memory. The display will show .

13.Repeat steps 1–12 for other program buttons 1–8.

1. With display showing , simultaneously press/hold
the desired program selection button (1-8) and
ENTER button for five seconds.

2. After 3 seconds, the upper heat indicator glows and the unit
displays (Upper Power Value).

3. Repeatedly press UP or DOWN arrow key to scroll to
desired setting.

4. Press the ENTER button to proceed to the next step.

5. The display shows (Upper Time V alue). Repeatedly
press UP or DOWN arrow key to scroll to desired
setting. Holding down an arrow key will cause the
numbers to change rapidly.
Time can be adjusted from zero to 9 minutes 59 seconds.

6. Press the ENTER button to proceed to the next step.

7. The lower heat indicator glows and the display reads

(Lower Power Value).

8. Repeatedly press UP or DOWN arrow key to scroll to
desired setting.

9. Press the ENTER button to proceed to the next step.

BUTT

ONS 1 – 8 (Cycle Once When Pressed)

1. Plug unit into an electrical outlet of the correct voltage, size
and plug configuration. (See SPECIFICATIONS for details.)

2. Turn power switch to ON position. The unit will make an
audible beep, automatically go into preheat and display will
indicate .

3. After one minute and ten seconds, the preheat cycle is
complete, the display reads and is ready to be
programmed.

4. Proceed to Buttons 1-8 or Buttons 9 & 10.

ALL

UNITS

Form No. TFC461RM-1104 8

PROGRAMMING CONTROLLER

8. Both upper and lower LED’s glow. The display shows
(the time value for how long conveyor remains

stopped). Repeatedly press UP or DOWN arrow key
to scroll to desired setting. Holding down an arrow key will
cause the numbers to change rapidly. Time can be
adjusted from zero to 9 minutes 59 seconds.

9. Press the ENTER button to proceed to the next step.

10.Press the program button selected in Step 1 to save all the
settings into memory. The display will show .

NOTE: In the Continuous Run mode, the conveyor advances
in 1/2 second increments.

When the unit reaches mode, the upper heating elements automatically go
into a programmed idle power setting. (The display will still show during idle
mode.) The unit remains in IDLE mode until one of the ten Program buttons are
pressed, or the unit goes into AUTO-OFF Mode.

NOTE: Begin with an IDLE mode setting of 30% and adjust the program accordingly
to achieve optimum performance.

1. Simultaneously press/hold the UP arrow key and the ENTER button for

three seconds

. The display will show the current programmed power value.

2. Repeatedly press UP or DOWN arrow key to
scroll to desired setting. Setting will change by
10% every time a key is pressed.

3. Press the ENTER button to save setting.

5. The lower heat indicator glows and the display reads

(Lower Power Value).

6. Repeatedly press UP or DOWN arrow key to scroll to
desired setting.

7. Press the ENTER button to proceed to the next step.

1. With display showing .........., simultaneously press/hold

program selection button (9 or 10) and ENTER button
for five seconds.

2. After 3 seconds, the upper heat indicator glows and the unit
displays (Upper Power Value).

3. Repeatedly press UP or DOWN arrow key to scroll to
desired setting.

4. Press the ENTER button to proceed to the next step.

BUTTONS 9 & 10 (Cycles Continuously When Pressed)

IDLE MODE

Form No. TFC461RM-11049

PROGRAMMING CONTROLLER

The AUTO-OFF mode turns all the elements off if the unit has not been used for a
programmed length of time. This feature can be adjusted from 1–60 minutes in one
minute increments, or it can be set to never shut off by itself.

1. With display showing , simultaneously press/hold the DOWN arrow key
and ENTER button for three seconds

. The display will show the current

programmed AUTO-OFF value.

2. Repeatedly press UP or DOWN arrow key to scroll to
desired setting. The time value can be set from 0 (never shuts
off) to 60 minutes, in single minute increments.

3. Press the ENTER button to save setting.

AUTO-OFF MODE

CONVEYOR STOP ADJUSTMENT

When operating the unit using control buttons one
through eight the unit will cycle once

, conveying the
product into the heating area pausing to heat the
food at the pre-set time/temperature, and then
conveying the product out the left side of the unit
and stopping.

NOTE: If food product does not stop in the center of
the heating area please adjust using the following
steps:

1. With display showing , press the UP and
DOWN buttons simultaneously for three
seconds. Display will indicate the current setting.
If the food product is transported too far into the
heating area, adjust by pressing the DOWN

button. If food product is not transported far
enough, adjust by pressing the UP button.
Each time the UP or DOWN button is
pressed the valve will change by 0.1 of a second.

2. Press the ENTER button to save the new
setting into memory.

CANCELLING A PROGRAM

To cancel any program in process push and hold
any program number. When cancelling program
selections one through eight the food product will
immediately be transported out of the cooking area.
Cancelling programs selections nine or ten will
cause the conveyor belt to immediately stop.

SELECTING AN ADDITIONAL
PROGRAM

Once food product is transported into the heating
area one additional program can be selected in
advance. After the selection is made the program
lamp will blink indicating the next program.

PROGRAMMING HINTS:

• On menu items in which internal temperatures
are critical (such as chicken or pork), the primary
heat source comes from the bottom. On menu
items in which the surface temperatures are
critical (such as cheese melting), the primary
heat source comes from the top. See
RECOMMENDED FOOD FINISHING GUIDE for
specific menu examples.

• When performing product testing, use three food
pan/plates with the same product and run
through the unit in succession. Adjust program
accordingly to achieve optimum product
temperature.

• When testing a menu item not listed in the

RECOMMENDED FOOD FINISHING GUIDE

start by dividing the conventional cooking time by
three and use that number as your cooking time.
Set top and bottom heat at 50% and adjust from
there. Program setting will vary based on model
and food product.

Form No.

TFC461RM-1104

10

OPERATION

Figure 9. Control Panel

Power
ON/OFF
Switch

Lower
Heat
Indicator

Upper
Heat
Indicator

UP Button

DOWN Button

Digital Display

Enter
Button

Program
Indicator
Lamp

Program
Selection
Buttons
(1-10)

BASIC FOOD FINISHING

WARNING
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.

CAUTION
DO NOT use “Pyrex” glass plates or serving
pieces in the finisher. “Pyrex” glass may break
causing personal injury and/or food
contamination.

CAUTION
DO NOT use paper or plastic serving pieces in
the finisher. These materials may melt or burn
causing a fire hazard and/or food contamination
and may damage the unit.

CAUTION
To avoid any injury or damage to the unit do not
operate appliance without installation of
supplied legs.

NOTE: See RECOMMENDED FOOD FINISHING
GUIDE for specific information.

1. Plug unit into an electrical outlet of the correct
voltage, size and plug configuration. See
SPECIFICATIONS for details.

2. Turn the Power Switch to the “ON” position. (See
Figure 9). The unit will make an audible beep,
automatically go into “Preheat” and the display
will indicate . If the display reads “OFF”,
press one of the five product selection keys to
put the unit into “Preheat” mode.

3. When the unit is ready for product, the display
will read . Place food pan/plate with food
product on the center.

4. Heat retention doors are located above the
conveyor on the entrance and exit sides and are
adjustable to five height positions. Adjust doors
to allow for proper food product clearance. Doors
should be adjusted to the lowest position
possible to retain heat. (See Figure 10.)

Figure 10. Adjusting Doors

Adjustment Screws

Form No.

TFC461RM-1104

11

OPERATION

5. Adjust the backstop tray/landing platform. (See
Figure 11.) Pull up and position the pan
horizontally for continuous operation. Adjust the
pan to the vertical position to prevent pans/plates
from leaving the edge of the conveyor.

6. Select one of the ten preprogrammed finishing
cycles. Unit will beep and the display will begin
counting down the programmed finishing time.

NOTE: If an incorrect selection is made, press and
hold any of the program buttons to cancel the
selection.

FOOD FINISHING HINTS:

• Position food product on center of conveyor belt
between lines. (See Figure 11.)

• Most menu items will require the Lower Power
Value to be set higher than the Upper Power
Value.

• Frozen or refrigerated food product can be
heated in the unit. Frozen items do not have to
be thawed first.

• Menu items that have completed a food finishing
cycle but are not hot enough can be put back in
the unit for additional heating.

• When testing a menu item not listed in the

RECOMMENDED FOOD FINISHING GUIDE

start by dividing the conventional cooking time by
three and use that number as your cooking time.
Set top and bottom heat at 50% and adjust up or
down accordingly. Program setting will vary
based on model and food product.

NOTE: See RECOMMENDED FOOD FINISHING
GUIDE for specific information.

Figure 11. Adjusting the Backstop Tray/Landing Platform

NOTE: Center food product between lines.

MAINTENANCE

Form No.

TFC461RM-1104

12

GENERAL

The Hatco Thermo-Finisher™warmers are designed
for maximum durability and performance with
minimum maintenance.

WARNING
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool before performing any maintenance.

NOTE: When the unit is HOT the blower fans will
remain on even when the power switch is turned off.

CLEANING - EXTERIOR

To preserve the bright finish of the unit, it is
recommended that the exterior surfaces be wiped
daily with a damp cloth. Stubborn stains may be
removed with a good stainless steel cleaner or a
non-abrasive cleaner.

CAUTION
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your
Thermo-Finisher, marring its appearance and
making it susceptible to dirt accumulation.

CLEANING - INTERIOR

It is recommended that the interior and conveyor
belt system be wiped daily using a damp cloth.
Stubborn stains can be removed using a small brush
and mild soap.

GLASS SURFACES

WARNING
To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool before performing any maintenance.

Upper and lower glass surfaces can be cleaned
after the unit has cooled for at least one hour

.

1. Remove the heat retention doors from the unit.

2. Lift the idler shaft from the brackets and allow
shaft to drop down.

3. Lift the conveyor belt up.

4. Carefully scrape loose and wipe off any food
debris that has accumulated on the glass.

5. Reposition the idler shaft into the brackets and
reinstall the heat retention doors.

NOTE: The conveyor belt does not require any
lubrication.

CAUTION
Do not remove the glass from the unit for
cleaning purposes. Doing so may cause injury
or damage to the unit.

Remove any stains from the heating surfaces by
wiping off the glass using a moist cloth and ceramic
cooking top cleaner.

WARNING
Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been submerged
in water. Do not steam clean the interior or flood
with water or liquid solution.

WARNING
To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the
unit.

WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco service Department at 800-558-0607 or
414-671-6350; fax [phone] or International
fax [phone].

WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.

WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

Form No.

TFC461RM-1104

13

RECOMMENDED FOOD FINISHING GUIDE

Food Item Top Power Top Time Bottom Power Bottom Time

%%

Apple Cobbler 30 9 minutes 65 9 minutes

Frozen. 59 seconds 59 seconds
PAN USED: Half sheet
pan. May require
extra time due to size
of and thickness of pan.

Chicken Wings 35 8 minutes 20 7 minutes

Frozen, coated, Buffalo 15 seconds 25 seconds
Style. PAN USED:
Half sheet with
non-stick spray.

Pizza, 12" (305 mm)

Rising Crust 35 7 minute 50 8 minutes

Freschetta brand, frozen. 30 seconds 20 seconds
PAN USED: 18"
(457 mm) perforated
aluminum pizza pan.

Pizza, 12" (305 mm)

Thin Crust 30 6 minute 35 7 minutes

Frozen. 30 seconds 15 seconds
PAN USED: 18"
(457 mm) perforated
aluminum pizza pan.

Pizza, 12" (305 mm)

Thin Crust 45 6 minute 25 7 minutes

Frozen. 25 seconds 15 seconds
PAN USED: None
Finished on a belt
with no pan.

Poppers 55 6 minutes 45 6 minutes

Frozen.
PAN USED: Half
sheet pan with
non-stick spray.

Potato Skins 35 4 minutes 45 4 minutes

Frozen, pre-made. 15 seconds 10 seconds
PAN USED: Half
sheet pan.

Sub Sandwich 70 2 minutes 75 2 minutes

Fresh, 12" hoagie roll, 10 seconds
topped with 4.5 oz.
of deli meats
and 2 oz. of cheese.
PAN USED: Half
sheet pan.

Form No. TFC461RM-1104 14

TROUBLESHOOTING

Unit is plugged in but nothing
works.

Electrical outlet incorrect
voltage.

Power cord inoperable.

ON/OFF switch inoperable.

Electronic Control Board
is inoperable.

Electronic Control Board
is inoperable.

ON/OFF switch inoperable.

Heating element(s) inoperable.

Incorrect settings for food
product.

Heating element(s) inoperable.

Excessive friction.

Check electrical outlet and verify power
supply matches specification plate on unit.

Check that there is power to the outlet. Check
circuit breaker and reset, or plug unit into a
different known working receptacle.

Make sure power cord connections inside
unit are tight and secure.

Check cord for signs of wear/damage.
Replace if necessary .

Check ON/OFF switch. If there is power
to switch but no power out, replace switch.

Make sure wiring connections inside of unit
are tight and secure. If secure replace
Electronic Control Board Hatco part number

02.01.226.00.
Make sure wiring connections inside of unit

are tight and secure. If secure replace
Electronic Control Board Hatco part number

02.01.226.00.
Check ON/OFF switch. If there is power

to switch but no power out, replace switch.
Wiring open; check for power at element(s). If

no power, check wiring for break or burned of f
lug. Repair or replace as necessary.

Defective element(s). Check element(s)
for continuity . Replace if necessary.

See PROGRAMMING THE UNIT and reset
program settings.

Wiring open; check for power at element(s). If
no power, check wiring for break or burned of f
lug. Repair or replace as necessary.

Defective element(s). Check element(s)
for continuity . Replace if necessary.

Lubricate squeaking areas with “Pam”
cooking oil.

PROBLEM CAUSE SOLUTION

Unit is energized, but LED’s
do not work.

Unit operates correctly, but
display does not show any
information.

No heat when unit is turned
on.

Heat inadequate.

Conveyor belt squeaks.

WARNING
To avoid any injury or damage, the unit must
only be serviced by qualified personnel.

WARNING
To avoid any injury or damage to the unit turn
the power OFF at the fused disconnect
switch/circuit breaker and allow to cool before
performing any maintenance.

Form No. TFC461RM-110415

TROUBLESHOOTING

Excessive heat; elements
burn out rapidly.

Voltage too high.

Conveyor jammed.

Conveyor gear motor
inoperable.

Upper or lower elements not
programmed properly.

Element(s) inoperable.

Control software malfunction.

Check that voltage matches specification
plate on front of unit.

Check that installation location falls
within specifications.

Remove any obstructions causing jam.
Check conveyor sprockets for alignment

or damage. Align or replace as necessary.
Check gear motor for power.

See PROGRAMMING THE UNIT and
reset program settings.

With the unit unplugged and the element
isolated from the circuit, verify with an
Ohmmeter that the element leads are not
open. If either lead is open, replace the
element.

With the unit unplugged and the element
isolated from the circuit, verify with an
Ohmmeter that the element is not open.
If it is, replace the element.

Turn the unit off and unplug from power
source; then plug unit back in, turn on and
restart.

PROBLEM CAUSE SOLUTION

Unit is operational, but
conveyor rack does not turn.

One or more elements not
working.

Display not reading properly
or unable to program

Form No. TFC461RM-1104 16

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (met al sheathed air
heating)
Holding Cabinet Elements (metal sheathed air
heating)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND

DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESUL TING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.

Form No. TFC461RM-1104

17

NOTES

HATCO CORPORATION

P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.

[phone] [phone]

Parts & Service Fax [phone] Int’l. Fax [phone]

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

Printed in U.S.A. November 2004

ALABAMA

Jones McLeod Appl. Svc.
Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix 602-234-2443

Byassee Equipment Co.
Phoenix 602-252-0402

CALIFORNIA

Industrial Electric
Huntington Beach 714-379-7100

Chapman Appl. Service
San Diego 619-298-7106

P & D Appliance
S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood 303-781-5548

DELA

WARE

Food Equipment Service
Wilmington 302-996-9363

FLORIDA

Whaley Foodservice Repair
Jacksonville 904-725-7800

Universal Restaurant Services
Miami 305-593-5488

Nass Service Co., Inc.
Orlando 407-425-2681

B.G.S.I.
Pompano Beach 954-971-0456

Comm. Appliance Service
Tampa 813-663-0313

GEORGIA

TWC Services
Lake City 404-361-8010

Heritage Service Group
Norcross 866-388-9837

Southeastern Rest. Svc.
Norcross 770-446-6177

HA

WAII

Burney’s Comm. Service, Inc.
Honolulu 808-848-1466

Food Equip Parts & Service
Honolulu 808-847-4871

ILLINOIS

Parts Town
Lombard 708-865-7278

Eichenauer Elec. Service
Decatur 217-429-4229

Midwest Elec. Appl. Service
Elmhurst 630-279-8000

Cone’s Repair Service
Moline 309-797-5323

INDIANA

GCS Service
Indianapolis 317-545-9655

IOW

A

Electric Motor Service Co.
Davenport 319-323-1823

Goodwin Tucker Group
Des Moines 515-262-8308

KENTUCKY

GCS Service
Louisville 502-367-1788

LOUISIANA

Chandlers Parts & Service
Baton Rouge 225-272-6620

MAR

YLAND

Electric Motor Service
Baltimore 410-467-8080

GCS Service
Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City 517-893-4561

Bildons Appliance Service
Detroit 248-478-3320

Midwest Food Equip. Service
Grandville 616-261-2000

MINNESOT

A

GCS Service
Minneapolis 612-546-4221

MISSOURI

General Parts
Kansas City 816-421-5400

Commercial Kitchen Services
St. Louis 314-890-0700

Kaemmerlen Parts & Service
St. Louis 314-535-2222

NEBRASKA

Anderson Electric
Omaha 402-341-1414

NEV

ADA

Burney’s Commercial
Las Vegas 702-736-0006

Hi. Tech Commercial Service
N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield 973-575-9145

Service Plus
Flanders 973-691-6300

NEW

YORK

Acme American Repairs, Inc.
Brooklyn 718-456-6544

Alpro Service Co.
Brooklyn 718-386-2515

Appliance Installation
Buffalo 716-884-7425

Northern Parts Dist.
Plattsburgh 518-563-3200

J.B. Brady, Inc.
Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635

Certified Service Center
Cincinnati 513-772-6600

Commercial Parts and Service
Columbus 614-221-0057

Electrical Appl. Repair Service
Independence 216-459-8700

E. A. Wichman Co.
Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184

Krueger, Inc.
Oklahoma City 405-528-8883

OREGON

Bressie Electric Co.
Portland 503-231-7171

Ron’s Service, Inc.
Portland 503-624-0890

PENNSYL

VANIA

Elmer Schultz Services
Philadelphia 215-627-5401

FAST Comm. Appl. Service
Philadelphia 215-288-4800

GCS Service
Pittsburgh 412-787-1970

K & D Service Co.
Harrisburg 717-236-9039

Electric Repair Co.
Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.
Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair
W. Columbia 803-791-4420

TENNESSEE

Camp Electric
Memphis 901-527-7543

TEXAS

Stove Parts Supply
Fort Worth 817-831-0381

Armstrong Repair Service
Houston 713-666-7100

Commercial Kitchen Repair Co.
San Antonio 210-735-2811

UT

AH

La Monica’s Rest. Equip. Service
Murray 801-263-3221

VIRGINIA

Daubers
Norfolk 757-855-4097

Daubers
Springfield 703-866-3600

W

ASHINGTON

Restaurant Appl. Service
Seattle 206-524-8200

WISCONSIN

A.S.C., Inc.
Madison 608-246-3160

A.S.C., Inc.
Milwaukee 414-543-6460

CANADA

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver 604-433-4484

MANIT

OBA

Denko Mechanical Ltd.
Winnipeg 204-233-8003

ONT

ARIO

R.G. Henderson Ltd.
Toronto 416-422-5580

Choquette CKS
Ottawa 613-739-8458

QUÉBEC

Choquette CKS
Montreal 514-722-2000

Choquette CKS
Québec City 418-681-3944

Part No. 07.04.373.00 Form No. TFC461RM-1104