Hatco TFC-461R-L Installation Manual

THERMO-FINISHER

Conveyor Food Finisher

TFC-461R Series

Installation and

Operating Manual

I & W #07.05.149.00

™

Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury. This manual
contains important safety information
concerning the maintenance, use, and
operation of this product. If you’re unable
to understand the contents of this manual,
please bring it to the attention of your
supervisor. Keep this manual in a safe
location for future reference.

No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio daño.
Este manual contiene importante
información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor.Almacenar este manual en una
localización segura para la referencia
futura.

© 2007 Hatco Corporation

CONTENTS

Important Owner Information...............................i

Introduction...........................................................i

Important Safety Information..............................1

Model Designation...............................................2

Model Descriptions..............................................3

All Models........................................................3

TFC-461R Model.............................................3

TFC-461R-L Model..........................................3

Specifications.......................................................3

Plug Configuration...........................................3

Electrical Rating Chart.....................................3

Dimensions......................................................4

Installation............................................................5

Unpacking........................................................5

Location...........................................................5

Programming The Unit........................................6

General............................................................6

Programming Controls.....................................6

All Units ...........................................................7

Operation............................................................10

Maintenance .......................................................12

Recommended Food Finishing Guide.............13

Troubleshooting.................................................14

Hatco Limited Warranty.....................................16

Authorized Parts Distributors...........Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located on the front of the unit),
voltage and purchase date of your Thermo­Finisher
below. Please have this information available when
calling Hatco for service assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

™

conveyor food finisher in the spaces

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

Telephone: [phone]
Fax: [phone] (Parts and Service)

Keys 1-8 ..........................................................7

Keys 9 and 10 .................................................8

Idle Mode.........................................................8

Auto-Off Mode.................................................9

Conveyor StopAdjustment..............................9

Cancelling AProgram......................................9

Selecting AnAdditional Program.....................9

Programming Hints..........................................9

Basic Food Finishing.....................................10

Food Finishing Hints......................................11

General..........................................................12

Cleaning-Exterior...........................................12

Cleaning-Interior............................................12

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)

[phone] (International)

24 Hour 7 Day Parts and Service

Assistance available in the
United States and Canada
by calling [phone].

INTRODUCTION

The Hatco Thermo-Finisher conveyor food finisher
is designed to rapidly heat or thermalize a wide
range of food products, allowing operators to serve
customers faster, thereby improving customer
satisfaction. The Thermo-Finisher is perfect for
melting toppings or finishing soup and foods like
Mexican entrees, nachos and potato skins. It also
thermalizes frozen foods such as appetizers, french
fries, and pizza. The Thermo-Finisher also can be
used to heat food pans/plates prior to serving.

This manual provides the installation, safety, and
operating instructions for the Hatco Thermo­Finisher conveyor food finisher. Hatco recommends
all installation, operating, and safety instructions
appearing in this manual be read prior to installation

Form No. TFC461RM-0108

Additional information can be found by visiting our
web site at www.hatcocorp.com.

or operation of the Thermo-Finisher. Safety
instructions that appear in this manual after a safety
alert symbol and the words WARNING or

CAUTION printed in boldface are very important.
WARNING means there is the possibility of serious

injury or death to yourself or others. CAUTION
means there is the possibility of minor or moderate
injury. The word NOTICE signifies the possibility of
equipment or property damage only.

The Hatco Thermo-Finisher conveyor food finisher
is a product of extensive research and field testing.
The materials used were selected for maximum
durability, attractive appearance, and optimum
performance. Every unit isthoroughly inspected and
tested prior to shipment.

i

IMPORTANT SAFETY INFORMATION

WARNING

WARNING

IMPORTANT! Read the following important safety information to avoid personal injury or
death, and to avoid damage to the equipment or property.

For safe and proper operation, plug unit
into a properly grounded electrical outlet of
the correct voltage, size, and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine and install the proper voltage and
size electrical outlet.

To avoid any injury or damage to the unit,
do not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

To reduce the risk of fire, the appliance is to
be installed on a non-combustible surface
only. The appliance is to be installed on
floors or counters of non-combustible
construction with non-combustible flooring
and surface finish and with no combustible
material against the underside, or on non­combustible slabs or arches having no
combustible material against the underside.
Such construction shall in all cases extend
not less than 12″ (305 mm) beyond the
equipment on all sides.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur. Do not locate
unit under shelving or closer than 12″
(305 mm) from the ceiling.

To ensure proper operation and safety,
allow a minimum of 1″ (25 mm) clearance
along the rear of the unit and 2″ (50 mm)
clearance at the feed and discharge sides.

To avoid any injury, turn the power switch
OFF, unplug the unit from the power source,
and allow to cool before performing any
maintenance.

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water
on the unit.

To avoid any injury or damage, the unit
must be serviced by qualified personnel
only.

To avoid any injury or damage to the unit,
turn the power OFF at the fused disconnect
switch/circuit breaker and allow to cool
before performing any maintenance.

If service is required on this unit, contact an
Authorized Hatco Service Agent or contact
the Hatco Service Department at 800-558­0607 or 414-671-6350; fax [phone]; or
International fax [phone].

This product has no “user-serviceable”
parts. To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is
required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment.
It is essential to use Genuine Hatco
Replacement Parts when repairing Hatco
equipment. Failure to use Genuine Hatco
Replacement Parts may subject operators
of the equipment to hazardous electrical
voltage, resulting in electrical shock or
burn.

Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been
submerged in water. Do not steam clean the
interior or flood with water or liquid
solution.

Form No. TFC461RM-0108

1

IMPORTANT SAFETY INFORMATION

CAUTION

CAUTION

NOTICE

T F C - 4 6 1 R - L

Thermo

Conveyor

Finisher

Quantity of Top Heating Elements

Size (in inches) of Top Heating Elements

Quantity of Bottom Heating Elements

Shape of Bottom Heating Elements
R = Rectangular

Left-Hand Drive

IMPORTANT! Read the following important safety information to avoid personal injury or
death, and to avoid damage to the equipment or property.

Unit is not weatherproof. For safe and
proper operation, locate the unit indoors
where the ambient air temperature is a
minimum of 70°F (21°C).

To avoid any injury or damage to the unit,
do not operate appliance without installing
supplied legs.

DO not use “Pyrex” glass plates or serving
pieces in the food finisher. “Pyrex” glass
may break causing personal injury and/or
food contamination.

DO NOT use paper or plastic serving pieces
in the food finisher. These materials may
melt or burn causing a fire hazard and/or
food contamination and may damage the
unit.

Plate/tray will be very hot upon removal —
use oven mitt, protective clothing, or pan
gripper to remove.

MODEL DESIGNATION

Do not remove the glass from the unit for
cleaning purposes. Doing so may cause
injury or damage to the unit.

To avoid any injury or damage, locate the
unit at the proper counter height in an area
that is convenient for use. The location
should be level to prevent the unit or its
contents from falling accidentally and
strong enough to support the weight of the
unit.

Do not place anything on top of the unit;
doing so could damage the unit or subject
personnel to possible injury.

Use non-abrasive cleaners only. Abrasive
cleaners could scratch the finish of your
Thermo-Finisher, marring its appearance and
making it susceptible to dirt accumulation.

Figure 1. Model Designation

2

Form No. TFC461RM-0108

WARNING

ALL MODELS

Thermo-Finisher conveyor food finisher models
have an easy-to-clean interior constructed of
stainless steel and heavy duty glass. The units
feature quick-heating infrared ribbon elements with
a microprocessor to control the temperature and
heating time. All models come with a user-friendly
control panel that accepts up to ten pre­programmed recipe times.All models feature a fast,
reliable conveyor that accommodates a half-size
sheet pan or pan/plate. All units are equipped with
an attached power cord and plug set.

TFC-461R MODEL

The TFC-461R features four upper circular
elements and one lower rectangular element for
even heat distribution from corner to corner. The
conveyor isloaded on the left and moves from left to
right, when viewing from the control side of the unit.

TFC-461R-L MODEL

The TFC-461R-L is identical to the TFC-461R
except that it features a right-to-left moving
conveyor. The conveyor is loaded on the right and
moves from right to left, when viewing from the
control side of the unit.

MODEL DESCRIPTIONS

Figure 2. TFC-461R Model shown with

Optional Backstop Tray/Landing Platform

SPECIFICATIONS

PLUG CONFIGURATION

Units are supplied from the factory with an electrical
cord and plug (see Figure 3.).

For safe and proper operation, plug unit into a
properly grounded electrical outlet of
the correct voltage, size, and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine and install the proper voltage and
size electrical outlet.

ELECTRICAL RATING CHART

Model Voltage Watts Amps Phase Plug Configuration Shipping Weight

TFC-461R 208 7524 36.2 1 NEMA 6-50P 135 lbs. (61 kg)

240 8445 35.2 1 NEMA 6-50P 135 lbs. (61 kg)
208 7524 21.4 3 NEMA L15-30P 135 lbs. (61 kg)
240 8445 22.3 3 NEMA L15-30P 135 lbs. (61 kg)

NEMA L15-30P NEMA 6-50P

NOTE: Receptacle not supplied by Hatco.

Figure 3. Plug Configurations

TFC-461R-L 208 7524 36.2 1 NEMA 6-50P 135 lbs. (61 kg)

240 8445 35.2 1 NEMA 6-50P 135 lbs. (61 kg)
208 7524 21.4 3 NEMA L15-30P 135 lbs. (61 kg)
240 8445 22.3 3 NEMA L15-30P 135 lbs. (61 kg)

Form No. TFC461RM-0108

3

SPECIFICATIONS

TFC-461R-L

DD

BB

F

F

TFC-461R

A

E

C

A

E

C

TFC-461R

TFC-461R-L

DIMENSIONS

EXTERIOR DIMENSIONS EFFECTIVE FINISHING AREA

Width Depth Height

Model (A) (B) (C)

TFC-461R 63-7/8″ 29-3/8″ 22″

Model (D) (E) (F)

TFC-461R 18″ 13″ 3-3/8″

(1622 mm) (746 mm) (559 mm)

TFC-461R-L 63-7/8″ 29-3/8″ 22″

TFC-461R-L 18″ 13″ 3-3/8″

(1622 mm) (746 mm) (559 mm)

Width Depth Height

(457 mm) (330 mm) (86 mm)

(457 mm) (330 mm) (86 mm)

Figure 4. Dimensions

4

Form No. TFC461RM-0108

UNPACKING

WARNING

WARNING

WARNING

WARNING

CAUTION

CAUTION

CAUTION

WARNING

2″

(50 mm)

2″

(50 mm)

1″ (25 mm)

Control Side

1. Remove unit from box.

2. Remove information packet.

NOTE: To prevent delay in obtaining warranty

coverage, fill out and mail warranty card to
Hatco.

3. Remove tape and protective packaging from all
surfaces of unit.

LOCATION

INSTALLATION

To reduce the risk of fire, the appliance is to be
installed on a non-combustible surface only.The
appliance is to be installed on floors or counters
of non-combustible construction with non­combustible flooring and surface finish and with
no combustible material against the underside,
or on non-combustible slabs or arches having
no combustible material against the underside.
Such construction shall in all cases extend not
less than 12″ (305 mm) beyond the equipment
on all sides.

For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could
occur. Do not locate unit under shelving or
closer than 12″ (305 mm) from the ceiling.

To ensure proper operation and safety, allow a
minimum of 1″ (25 mm) clearance along the rear
of the unit and 2″ (50 mm) clearance at the feed
and discharge sides.

To avoid any injury or damage to the unit, do not
pull unit by power cord.

To prevent any injury, discontinue use if power
cord is frayed or worn.

To avoid any injury or damage, locate the unit at
the proper counter height in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from falling
accidentally and strong enough to support the
weight of the unit.

Do not place anything on top of the unit; doing
so could damage the unit or subject personnel
to possible injury.

Unit is not weatherproof. For safe and proper
operation, locate the unit indoors where the
ambient air temperature is a minimum of 70°F
(21°C).

Form No. TFC461RM-0108

Figure 5. Location

5

PROGRAMMING THE UNIT

Digital
Display

Down
Arrow

Key

Enter
Key

Program
Selection
Keys
(1–10)

POWER
ON/OFF
Switch

Upper

Heat

Indicator

Lower

Heat

Indicator

Up

Arrow

Key

Program
Indicator

Lamps

GENERAL

Thermo-Finisher conveyor units have both an
upper and lower heating zone. The upper
elements heat the product on the pan/plate and
the lower elements heat the bottom of the
pan/plate.

There are 10 programmable selection keys
allowing the operator to fine-tune the radiant heat
input and heating time for a variety of menu items.

Keys 1–8: When pressed, the unit will cycle once,
conveying the product into the heating area,
pausing to heat the food at a preset
time/temperature, and then conveying the product
out the opposite side of the unit and stopping.

PROGRAMMING CONTROLS

The following terms are used when programming
the unit:

UP = UPPER POWER VALUE: Power setting

for the upper heating elements.

Keys 9 and 10: When pressed, the unit will cycle
continuously. The conveyor will advance in 1/2

second increments, pausing to heat the food at a
preset time/temperature, then convey the product
out the opposite side of the unit. The product is
then removed but the conveyor continues to
operate.

Thermo-Finisher conveyors also feature a
programmable IDLE mode and AUTO-OFF mode
for additional cooking flexibility. See programming

for these modes for additional information.

NOTE: After reading and understanding how to

program the unit, see PROGRAMMING
HINTS and RECOMMENDED FOOD
FINISHING GUIDE in this manual for
further helpful information.

UT = UPPER TIME VALUE: Time setting

for the upper heating elements.

LP = LOWER POWER VALUE: Power setting

for the lower heating elements.

LT = LOWER TIME VALUE: Time setting

for the lower heating elements.

When the display shows a Power Value (UP for
upper, LP for lower), the number is shown as a
percentage. Example: P20 = 20%. These values
are adjustable from 5-100%, in 5% increments
every time an arrow key is pressed.

When the display shows a Time Value (UT for
upper, LT for lower) the number shows the time
the heating element will be on. Example: T35 = 35
seconds. These values are adjustable from zero
minutes to 9 minutes 59 seconds. Values change
by 1 second every time an arrow key is pressed.
Holding down an arrow key will cause the
numbers to change rapidly.

NOTE: All settings are retained in memory, even

when the unit is turned off or unplugged
from power source.

Figure 6. Control Panel

NOTE: If no settings are made within 15 seconds,

the unit will revert to READY mode
without accepting any setting changes.
Also, if any other numbered program
selection key is pressed before step 12,
unit will revert to READY mode without
saving any of the setting changes.

6

Form No. TFC461RM-0108

ALL UNITS

1. Plug unit into an electrical outlet of the correct voltage,
size and plug configuration (see SPECIFICATIONS for
details).

2. Move POWER switch to ON position. The unit will make
an audible beep, automatically go into preheat, and the
display will indicate ..

3. After one minute and ten seconds, the preheat cycle is
complete, the display reads and is ready to be
programmed.

4. Proceed to keys 1–8 or keys 9 and 10.

KEYS 1 – 8 (CYCLE ONCE WHEN PRESSED)

1. With display showing , simultaneously press/hold
the desired program selection key (1–8) and
Enter key for five seconds.

2. After 3 seconds, the upper heat indicator glows andthe unit
displays (Upper Power Value).

3. Repeatedly press the Up or Down arrow key to scroll
to desired setting.

4. Press the Enter key to proceed to the next step.

PROGRAMMING THE UNIT

5. The display shows (Upper Time Value).
Repeatedly press Up or Down arrow key to scroll to
desired setting. Holding down an arrow key will cause the
numbers to change rapidly.

Time can be adjusted from zero to 9 minutes 59 seconds.

6. Press the Enter key to proceed to the next step.

7. The lower heat indicator glows and the display reads

(Lower Power Value).

8. Repeatedly press Up or Down arrow key to scroll to
desired setting.

9. Press the Enter key to proceed to the next step.

10.The display shows (Lower Time Value). Repeatedly
press Up or Down arrow key to scroll to desired
setting. Values change by 1 second every time an arrow
key is pressed. Holding down an arrow key will cause the
numbers to change rapidly.

Time can be adjusted from zero to 9 minutes 59 seconds.

11.Press the Enter key to proceed to the next step.

12.Press the program selection key selected in Step 1 to save
all the settings into memory. The display will show .

13.Repeat steps 1–12 to program the remaining program
selection keys 1–8.

Form No. TFC461RM-0108

7

PROGRAMMING CONTROLLER

KEYS 9 AND 10 (CYCLES CONTINUOUSLY WHEN PRESSED)

1. With display showing , simultaneously press/hold
program selection key (9 or 10) and Enter key for five
seconds.

2. After 3 seconds, the upper heat indicator glows and the unit
displays (Upper Power Value).

3. Repeatedly press Up or Down arrow key to scroll to
desired setting.

4. Press the Enter key to proceed to the next step.

5. The lower heat indicator glows and the display reads
(Lower Power Value).

6. Repeatedly press Up or Down arrow key to scroll to

desired setting.

7. Press the Enter key to proceed to the next step.

8. Both upper and lower heat indicators glow. The display

shows (the time value for how long conveyor
remains stopped). Repeatedly press Up or Down
arrow key to scroll to desired setting. Holding down an
arrow key will cause the numbers to change rapidly. Time
can be adjusted from zero to 9 minutes 59 seconds.

9. Press the Enter key to proceed to the next step.

10.Press the program selectionkey selectedin Step 1 tosave
all the settings into memory. The display will show .

NOTE: In the Continuous Run mode, the conveyor advances

in 1/2 second increments.

IDLE MODE

When the unit reaches mode, the upper heating elements automatically go
into a programmed idle power setting. (The display will still show during idle
mode.) The unit remains in IDLE mode until one of the ten program selection keys
are pressed or the unit goes into AUTO-OFF Mode.

NOTE: Begin with an IDLE mode setting of 30% and adjust the program accordingly

to achieve optimum performance.

1. Simultaneously press/hold the Up arrow key and the Enter key for three
seconds. The display will show the current programmed power value.

2. Repeatedly press Up or Down arrow key to
scroll to desired setting. Setting will change by
10% every time a key is pressed.

3. Press the Enter key to save setting.

8

Form No. TFC461RM-0108

PROGRAMMING CONTROLLER

AUTO-OFF MODE

The AUTO-OFF mode turns all the elements off if the unit has not been used for a
programmed length of time. This feature can be adjusted from 1–60 minutes in one
minute increments, or it can be set to never shut off by itself.

1. With display showing , simultaneously press/hold the Down arrow key
and Enter key for three seconds. The display will show the current
programmed AUTO-OFF value.

2. Repeatedly press Up or Down arrow key to scroll to
desired setting. The time valuecan beset from0 (never shuts
off) to 60 minutes, in single minute increments.

3. Press the Enter key to save setting.

CONVEYOR STOP ADJUSTMENT

When operating the unit using control program
selection keys 1–8, the unit will cycle once,
conveying the product into the heating area pausing
to heat the food at thepre-set time/temperature,and
then conveying the product out the opposite side of
the unit and stopping.

NOTE: If food product does not stop in the center of

the heating area, please adjust using the
following steps:

1. With display showing , press the Up and
Down arrow keys simultaneously for three
seconds. Display will indicate the current
setting. If the food product is transported too far
into the heating area, adjust by pressing the
Down arrow key. If food product is not
transported far enough, adjust by pressing the
Up arrow key. Each time the Up or Down
arrow key is pressed, the valve will change by

0.1 of a second.

2. Press the Enter key to save the new setting
into memory.

CANCELLING A PROGRAM

To cancel any program in process, push and hold
any program selection number. When cancelling
program selections 1–8, the food product will
immediately be transported out of the cooking area.
Cancelling programs selections nine or ten will
cause the conveyor belt to stop immediately.

SELECTING AN ADDITIONAL
PROGRAM

Once food product is transported into the heating
area, one additional program can be selected in
advance. After the selection is made, the program
lamp will blink indicating the next program.

PROGRAMMING HINTS:

• On menu items in which internal temperatures
are critical (such as chicken or pork), the primary
heat source comes from the bottom. On menu
items in which the surface temperatures are
critical (such as cheese melting), the primary
heat source comes from the top. See
RECOMMENDED FOOD FINISHING GUIDE for
specific menu examples.

• When performing product testing, use three food
pan/plates with the same product and run
through the unit in succession. Adjust program
accordingly to achieve optimum product
temperature.

• When testing a menu item not listed in the
RECOMMENDED FOOD FINISHING GUIDE,
start by dividing the conventional cooking time by
three and use that number as the cooking time.
Set top and bottom heat at 50% and adjust as
necessary. Program setting will vary based on
model and food product.

Form No. TFC461RM-0108

9

OPERATION

Digital
Display

Down
Arrow

Key

Enter
Key

Program
Selection
Keys
(1–10)

POWER
ON/OFF
Switch

Upper

Heat

Indicator

Lower

Heat

Indicator

Up

Arrow

Key

Program
Indicator

Lamps

CAUTION

CAUTION

CAUTION

WARNING

Heat Retention Door

Adjustment Screws

BASIC FOOD FINISHING

Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.

DO NOT use “Pyrex” glass plates or serving
pieces in the food finisher. “Pyrex” glass may
break causing personal injury and/or food
contamination.

DO NOT use paper or plastic serving pieces in
the food finisher. These materials may melt or
burn causing a fire hazard and/or food
contamination and may damage the unit.

To avoid any injury or damage to the unit do not
operate appliance without installation of
supplied legs.

NOTE: See RECOMMENDED FOOD FINISHING

GUIDE for specific information.

1. Plug unit into an electrical outlet of the correct
voltage, size, and plug configuration. See
SPECIFICATIONS for details.

2. Move the POWER Switch to the ON position
(see Figure 7). The unit will make an audible
beep, automatically go into “Preheat”, and the
display will indicate . If the display reads
“OFF”, press one of the 10 product selection
keys to put the unit into “Preheat” mode.

3. When the unit is ready for product, the display
will read . Place food pan/plate with food
product on the center.

4. Heat retention doors are located above the
conveyor on the entrance and exit sides and are
adjustable to five height positions. Adjust doors
to allow for properfood product clearance. Doors
should be adjusted to the lowest position
possible to retain heat (see Figure 8).

Figure 7. Control Panel

Figure 8. Adjusting Doors

10

Form No. TFC461RM-0108

OPERATION

Center food product

between lines

5. Adjust the backstop tray/landing platform (see
Figure 9.). Pull up and position the pan
horizontally for continuous operation. Adjust the
pan to the vertical position to prevent pans/plates
from leaving the edge of the conveyor.

6. Select one of the ten pre-programmed finishing
cycles. Unit will beep and the display will begin
counting down the programmed finishing time.

NOTE: If an incorrect selection is made, press and

hold any of the program selection keys to
cancel the selection.

FOOD FINISHING HINTS

• Position food product on center of conveyor belt
between lines (see Figure 9).

• Most menu items will require the Lower Power
Value to be set higher than the Upper Power
Value.

• Frozen or refrigerated food product can be
heated in the unit. Frozen items do not have to
be thawed first.

• Menu items that have completed a food finishing
cycle but are not hot enough can be put back in
the unit for additional heating.

• When testing a menu item not listed in the
RECOMMENDED FOOD FINISHING GUIDE,
start by dividing the conventional cooking time by
three and use that number as the cooking time.
Set top and bottom heat at 50% and adjust up or
down accordingly. Program setting will vary
based on model and food product.

NOTE: See RECOMMENDED FOOD FINISHING

GUIDE for specific information.

Form No. TFC461RM-0108

Figure 9. Adjusting the Backstop Tray/Landing Platform

11

MAINTENANCE

WARNING

WARNING

CAUTION

CAUTION

WARNING

WARNING

WARNING

WARNING

WARNING

GENERAL

Hatco Thermo-Finisher conveyor food finishers are
designed for maximum durability and performance
with minimum maintenance.

To avoid any injury, turn the power switch OFF,
unplug the unit from the power source and allow
to cool before performing any maintenance.

NOTE: When the unit is HOT the blower fans will

remain on even when the POWER switch is
turned off.

CLEANING - EXTERIOR

To preserve the bright finish of the unit, it is
recommended that the exterior surfaces be wiped
daily with a damp cloth. Stubborn stains may be
removed with a good stainless steel cleaner or a
non-abrasive cleaner.

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your
Thermo-Finisher, marring its appearance and
making it susceptible to dirt accumulation.

CLEANING - INTERIOR

It is recommended that the interior and conveyor
belt system be wiped daily using a damp cloth.
Stubbornstains can be removed usinga smallbrush
and mild soap.

Glass Surfaces

5. Remove any stains from the heating surfaces by
wiping off the glass using a moist cloth and
ceramic cooktop cleaner.

6. Reposition the idler shaft into the brackets and
reinstall the heat retention doors.

NOTE: The conveyor belt does not require any

lubrication.

Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been submerged
in water. Do not steam clean the interior or flood
with water or liquid solution.

To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the
unit.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco service Department at 800-558-0607 or
414-671-6350; fax [phone]; or International
fax [phone].

This product has no “user-serviceable” parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.

To avoid any injury, move the POWER switch to
OFF, unplug the unit from the power source, and
allow to cool before performing any
maintenance.

Upper and lower glass surfaces can be cleaned
after the unit has cooled for at least one hour

1. Remove the heat retention doors from the unit.

2. Lift the idler shaft from the brackets and allow
shaft to drop down.

3. Lift the conveyor belt up.

4. Carefully scrape loose and wipe off any food
debris that has accumulated on the glass.

Do not remove the glass from the unit for
cleaning purposes. Doing so may cause injury
or damage to the unit.

.

Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Genuine Hatco Replacement Parts when
repairing Hatco equipment. Failure to use
Genuine Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or
burn.

12

Form No. TFC461RM-0108

RECOMMENDED FOOD FINISHING GUIDE

Food Item Top Power Top Time Bottom Power Bottom Time

%%

Apple Cobbler 30 9 minutes 65 9 minutes

Frozen. 59 seconds 59 seconds
PAN USED: Half sheet
pan. May require
extra time due to size
of and thickness of pan.

Chicken Wings 35 8 minutes 20 7 minutes

Frozen, coated, Buffalo 15 seconds 25 seconds
Style. PAN USED:
Half sheet with
non-stick spray.

Pizza, 12″ (305 mm)

Rising Crust 35 7 minute 50 8 minutes

Freschetta brand, frozen. 30 seconds 20 seconds
PAN USED: 18″
(457 mm) perforated
aluminum pizza pan.

Pizza, 12″ (305 mm)

Thin Crust 30 6 minute 35 7 minutes

Frozen. 30 seconds 15 seconds
PAN USED: 18″
(457 mm) perforated
aluminum pizza pan.

Pizza, 12″ (305 mm)

Thin Crust 45 6 minute 25 7 minutes

Frozen. 25 seconds 15 seconds
PAN USED: None
Finished on belt
with no pan.

Poppers 55 6 minutes 45 6 minutes

Frozen.
PAN USED: Half
sheet pan with
non-stick spray.

Potato Skins 35 4 minutes 45 4 minutes

Frozen, pre-made. 15 seconds 10 seconds
PAN USED: Half
sheet pan.

Sub Sandwich 70 2 minutes 75 2 minutes

Fresh, 12″ hoagie roll, 10 seconds
topped with 4.5 oz.
of deli meats
and 2 oz. of cheese.
PAN USED: Half
sheet pan.

Form No. TFC461RM-0108

13

TROUBLESHOOTING

WARNING

WARNING

To avoid any injury or damage, the unit must be
serviced by qualified personnel only.

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Unit is plugged in but nothing
works.

Unit is energized, but LED’s
do not work.

Electrical outlet incorrect
voltage.

Power cord inoperable.

ON/OFF switch inoperable.

Electronic Control Board
is inoperable.

To avoid any injury or damage to the unit, turn
the power OFF at the fused disconnect
switch/circuit breaker and allow to cool before
performing any maintenance.

Check electricaloutlet andverify power
supply matches specificationplate on unit.

Check thatthere is powertotheoutlet.Check
circuitbreaker andreset,orplugunitintoa
different knownworking receptacle.

Makesure power cordconnectionsinside unit
aretightandsecure.

Check cordforsignsofwear/damage.
Replaceifnecessary.

Check ON/OFFswitch.Ifthere ispower
toswitchbutnopower out,replaceswitch.

Makesure wiringconnectionsinside of unit
aretightandsecure.Ifsecure, replace
ElectronicControlBoard(Hatcopart number

02.01.226.00).

Unit operates correctly, but
display does not show any
information.

No heat when unit is turned
on.

Heat inadequate.

Conveyor belt squeaks.

Electronic Control Board
is inoperable.

ON/OFF switch inoperable.

Heating element(s) inoperable.

Incorrect settings for food
product.

Heating element(s) inoperable.

Excessive friction.

Makesure wiringconnectionsinside of unit
aretightandsecure.Ifsecure, replace
ElectronicControlBoard(Hatcopart number

02.01.226.00).
Check ON/OFFswitch.Ifthere ispower

toswitchbutnopower out,replaceswitch.
Wiring open;checkforpower atelement(s). If

nopower, checkwiring forbreakorburnedoff
lug.Repair or replaceasnecessary.

Defectiveelement(s).Checkelement(s)
forcontinuity. Replaceif necessary.

SeePROGRAMMINGTHE UNITandreset
programsettings.

Wiring open;checkforpower atelement(s). If
nopower, checkwiring forbreakorburnedoff
lug.Repair or replaceasnecessary.

Defectiveelement(s).Checkelement(s)
forcontinuity. Replaceif necessary.

Lubricatesqueaking areaswithPamcooking
oil.

14

Form No. TFC461RM-0108

SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION

Excessive heat; elements
burn out rapidly.

Voltage too high.

TROUBLESHOOTING

Check that voltage matches specification
plate on front of unit.

Check that installation location falls
within specifications.

Unit is operational, but
conveyor rack does not turn.

One or more elements not
working.

Display not reading properly
or unable to program

Conveyor jammed.

Conveyor gear motor
inoperable.

Upper or lower elements not
programmed properly.

Element(s) inoperable.

Control software malfunction.

Remove any obstructions causing jam.
Check conveyor sprockets for alignment

or damage. Alignor replaceas necessary.
Check gear motor for power.

See PROGRAMMING THE UNIT and
reset program settings.

With the unit unplugged and the element
isolated from the circuit, verify with an
Ohmmeter that the element leads are not
open. If either lead is open, replace the
element.

With the unit unplugged and the element
isolated from the circuit, verify with an
Ohmmeter that the element is not open.
If it is, replace the element.

Turn off the unit and unplug from power
source; then plug unit back in, turn on,
and restart.

Form No. TFC461RM-0108

15

HATCO LIMITED WARRANTY

1.PRODUCT WARRANTY

Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in materials
and workmanship, under normal use and service,
for a period of one (1) year from the date of
purchase when installed and maintained in
accordance with Hatco’s written instructions or 18
months from the date of shipment fromHatco. Buyer
must establish the product’s purchase date by
returning Hatco’s Warranty Registration Card or by
other means satisfactory to Hatco in its sole
discretion.

Hatco warrants the following Product componentsto
be free from defects in materials and workmanship
from the date of purchase (subject to the foregoing
conditions) for the period(s) of time and on the
conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
DisplayWarmerElements (metalsheathedair
heating)
HoldingCabinetElements (metal sheathedair
heating)
Built-In Heated Well Elements
(metal sheathed)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR
PATENT OR OTHER INTELLECTUAL PROPERTY
RIGHT INFRINGEMENT. Without limiting the
generality of the foregoing, SUCH WARRANTIES
DO NOT COVER: Coated incandescent light bulbs,
fluorescent lights, lamp warmer heat bulbs, glass
components, Product failure in booster tank, fin tube
heat exchanger, or other water heating equipment,
caused by liming, sediment buildup, chemical attack
or freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option, to
repair or replacement by a Hatco-authorized service
agency (other than where Buyer is located outside
of the United States, Canada, United Kingdom or
Australia in which case Hatco’s liability and Buyer’s
exclusive remedy hereunder will be limited solely to
replacement of part under warranty) with respect to
any claim made within the applicable warranty
period referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LABOR
COSTS OR LOST PROFITS RESULTING FROM
THE USE OF OR INABILITY TO USE THE
PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A
COMPONENT OF ANY OTHER PRODUCT OR
GOODS.

16

Form No. TFC461RM-0108

NOTES

Form No. TFC461RM-0108

17

HATCO AUTHORIZED PARTS DISTRIBUTORS

ALABAMA

Jones McLeod Appl. Svc.
Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix 602-234-2443

Byassee Equipment Co.
Phoenix 602-252-0402

CALIFORNIA

Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach 714-379-7100

Chapman Appl. Service
San Diego 619-298-7106

P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair
Jacksonville 904-725-7800

Nass Service Co., Inc.
Orlando 407-425-2681

B.G.S.I.
Pompano Beach 954-971-0456

Comm. Appliance Service
Tampa 813-663-0313

GEORGIA

TWC Services
Smyrna 770-438-9797

Heritage Service Group
Norcross 866-388-9837

Southeastern Rest. Svc.
Norcross 770-446-6177

HAWAII

Burney’s Comm. Service, Inc.
Honolulu 808-848-1466

Food Equip Parts & Service
Honolulu 808-847-4871

ILLINOIS

Parts Town
Lombard 708-865-7278

Eichenauer Elec. Service
Decatur 217-429-4229

Midwest Elec. Appl. Service
Elmhurst 630-279-8000

Cone’s Repair Service
Moline 309-797-5323

INDIANA

GCS Service
Indianapolis 317-545-9655

IOWA

Electric Motor Service Co.
Davenport 319-323-1823

Goodwin Tucker Group
Des Moines 515-262-9308

KENTUCKY

Certified Service Center
Lexington 859-254-8854

Certified Service Center
Louisville 502-964-7007

LOUISIANA

Chandlers Parts & Service
Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service
Baltimore 410-467-8080

GCS Service
Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City 517-893-4561

Bildons Appliance Service
Detroit 248-478-3320

Midwest Food Equip. Service
Grandville 616-261-2000

MINNESOTA

GCS Service
Minneapolis 612-546-4221

MISSOURI

General Parts
Kansas City 816-421-5400

Commercial Kitchen Services
St. Louis 314-890-0700

Kaemmerlen Parts & Service
St. Louis 314-535-2222

NEBRASKA

Anderson Electric
Omaha 402-341-1414

NEVADA

Burney’s Commercial
Las Vegas 702-736-0006

Hi. Tech Commercial Service
N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield 973-575-9145

Service Plus
Flanders 973-691-6300

NEW YORK

Acme American Repairs, Inc.
Brooklyn 718-456-6544

Alpro Service Co.
Brooklyn 718-386-2515

Appliance Installation
Buffalo 716-884-7425

Northern Parts Dist.
Plattsburgh 518-563-3200

J.B. Brady, Inc.
Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635

Certified Service Center

Cincinnati 513-772-6600

Commercial Parts and Service

Columbus 614-221-0057
Electrical Appl. Repair Service

Independence 216-459-8700
E. A. Wichman Co.

Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.

Oklahoma City 405-235-2184
Krueger, Inc.

Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc.

Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services
Philadelphia 215-627-5401

FAST Comm. Appl. Service
Philadelphia 215-288-4800

Appliance Installation & Service
Pittsburgh 412-809-0244

K & D Service Co.
Harrisburg 717-236-9039

Electric Repair Co.
Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.

Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair

W. Columbia 803-791-4420

TENNESSEE

Camp Electric
Memphis 901-527-7543

TEXAS

GCS Service
Fort Worth 817-831-0381

Armstrong Repair Service
Houston 713-666-7100

Commercial Kitchen Repair Co.
San Antonio 210-735-2811

UTAH

La Monica’s Rest. Equip. Service
Murray 801-263-3221

VIRGINIA

Daubers
Norfolk 757-855-4097

Daubers
Springfield 703-866-3600

WASHINGTON

Restaurant Appl. Service
Seattle 206-524-8200

WISCONSIN

A.S.C., Inc.
Madison 608-246-3160

A.S.C., Inc.
Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service
Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver 604-433-4484

MANITOBA

Air Rite, Inc.
Winnepeg 204-895-2300

N

EW BRUNSWICK

EMR Services, Ltd.
Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd.
Toronto 416-422-5580

Choquette CKS
Ottawa 613-739-8458

QUEBEC

Choquette CKS
Montreal 514-722-2000

Choquette CKS
Québec City 418-681-3944

HATCO CORPORATION

P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.

[phone] [phone]

Parts and Service Fax [phone]

International Fax [phone]

www.hatcocorp.com

Printed in U.S.A. January 2008 Part No. 07.04.373.00 Form No. TFC461RM-0108