Hatco MPWS-36 Installation Manual
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Multi-Product Warming Station
L'unité Chauffante Multi-Produits
MPWS Series • Série MPWS
Installation and Operating Manual
Manuel d'installation et d'utilisation
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
P/N 07.04.453.00 © 2016 Hatco Corporation
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Français = p 12
NOTICE
CAUTION
WARNING
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
CONTENTS
English
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications........................................................................5
Plug Configuration ...............................................................5
Electrical Rating Chart .........................................................5
Dimensions ..........................................................................5
Installation.............................................................................6
General ................................................................................6
IMPORTANT OWNER INFORMATION
Record the model number, serial number (specification label
located on the back of the unit), voltage, and purchase date of
the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Operation...............................................................................7
General ................................................................................7
Maintenance ..........................................................................8
General ................................................................................8
Daily Cleaning......................................................................8
Replacing Display Light Bulbs.............................................8
Troubleshooting Guide ........................................................9
Options and Accessories...................................................10
Limited Warranty.................................................................11
Authorized Parts Distributors............................Back Cover
Business
Hours: 7:00
Telephone: 800-558-0607; 414-671-6350
e-mail: partsandservice@hatcocorp.com
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
7:00
AM to 4:00 PM CST Friday)
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
The Hatco Multi-Product Warming Station holds hot fried
products and other pre-heated food at serving temperatures in
kitchen work areas. This station will keep food at optimum
serving temperatures without affecting quality.
The Multi-Product Warming Station features easy access to the
food product and incorporates Hatco’s precise temperature
control to safely hold foods longer. The semi-enclosed chamber
is equipped with pre-focused infrared heat from above and a
thermostatically-controlled heated base to extend the holding
times of the food product. The ceramic heating elements and
the base blanket heating element are guaranteed against
burnout and breakage for one year.
The Hatco Multi-Product Warming Station is a product of
extensive research and field testing. The materials used were
selected for maximum durability, attractive appearance, and
optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
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Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
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NOTICE is used to address practices not related to
personal injury.
2
Form No. MPWSM-1116
English
WARNING
NOTICE
CAUTION
WARNING
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install the proper voltage
and size electrical receptacle.
• Units supplied without an electrical plug require field
installation of proper plug. Plug must be properly
grounded and of correct voltage, size, and
configuration for electrical specifications of unit.
Contact a qualified electrician to determine and install
proper electrical plug.
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD:
• Locate unit a minimum of 1″ (25 mm) from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
• Do not place combustible items on top of unit.
Do not place food product directly onto hardcoat surface.
Food product must be wrapped, boxed, or on a food pan.
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially-coated could result in personal injury and/or
food contamination.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent unit
or its contents from falling accidentally and strong enough
to support weight of unit and contents.
Do not place anything on top of unit; doing so may subject
personnel to injury or could damage unit.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
The National Sanitation Foundation (NSF) requires that
units over 36″ (914 mm) in width or weighing more than
80 lbs. (36 kg) either be sealed to or raised above the
installation surface. If this unit cannot be sealed at the
point of use, 4″ (102 mm) legs are included to allow for
proper cleaning access below the unit.
Do not move or relocate the unit for cleaning. The unit is
bulky and heavy.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring
its appearance and making it susceptible to soil
accumulation.
Do not lay unit on the side with the control panel. Damage
to unit could occur.
Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).
Form No. MPWSM-1116
3
MODEL DESCRIPTION
Power I/O
(on/off)
Switch
Base Heat
Control Knob
Front Upper Heat
Control Knob
Back Upper Heat
Control Knob
Removable
Side Panel
M P W S - XX
Multi-Product
Width (inches)
Warming Station
All Models
The Hatco Multi-Product Warming Station holds hot fried
products and other pre-heated food at serving temperatures in
kitchen work areas. The Warming Station is constructed of
aluminum and stainless steel. Power to the unit is controlled by
a Power I/O (on/off) Switch. The unit features six overhead
ceramic heating elements and a blanket heating element in the
base. The temperature of the overhead ceramic heating
elements is adjusted using two separate electronic infinite
controls — one for the rear elements and one for the front
elements. The temperature of the base heating element is
adjusted using a thermostatic control. The removable side panel
can be installed on either side of the unit.
Various accessories are available to customize the
Multi-Product Warming Station. Refer to the OPTIONSAND
ACCESSORIES section for details.
English
MPWS-45 (shown with accessories)
MODEL DESIGNATION
4
Form No. MPWSM-1116
English
WARNING
NEMA L14-20P
A
C
D
B
E
Front View Side View
14″
(355 mm)
16″
(406 mm)
F
18-9/16″
(472 mm)
SPECIFICATIONS
Plug Configuration
Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the applications.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install the proper voltage
and size electrical receptacle.
• Units supplied without an electrical plug require field
installation of proper plug. Plug must be properly
grounded and of correct voltage, size, and
configuration for electrical specifications of unit.
Contact a qualified electrician to determine and install
proper electrical plug.
NOTE: Receptacle not supplied by Hatco.
NOTE: Specification label located on back of unit. See label for
serial number and verification of unit electrical
information.
Plug Configuration
Electrical Rating Chart
Model Voltage Watts Amps Plug Configuration Shipping Weight
MPWS-36 120/208Y 2773 14.2 NEMA L-14-20P 152 lbs. (69 kg)
120/240 2755 12.5 NEMA L-14-20P 152 lbs. (69 kg)
230 3075 13.4 Cord Without Plug 152 lbs. (69 kg)
MPWS-45 120/208Y 2799 14.3 NEMA L-14-20P 170 lbs. (77 kg)
120/240 2780 12.6 NEMA L-14-20P 170 lbs. (77 kg)
230 3108 13.5 Cord Without Plug 170 lbs. (77 kg)
The shaded areas contain electrical information for International models only.
Dimensions
Width
Model
MPWS-36 37-3/8″
MPWS-45 45-3/8″
(A)
(950 mm)
(1153 mm)
Depth
(B)
24-11/16″
(623 mm)
24-11/16″
(623 mm)
Height
(C)
32-3/4″
(832 mm)
32-3/4″
(832 mm)
Footprint Width
(1052 mm)
(D)
33-7/16″
(849 mm)
41-7/16″
Footprint Depth
(E)
22″
(559 mm)
22″
(559 mm)
Opening Width
(F)
35-1/4″
(897 mm)
43-1/4″
(1100 mm)
Form No. MPWSM-1116
5
INSTALLATION
CAUTION
WARNING
NOTICE
Leveling
Nut
4″ (102 mm) Leg
Support Block
General
The Hatco Multi-Product Warming Station is shipped with most
components pre-assembled. Care should be taken when
unpacking shipping carton to avoid damage to unit and
components enclosed.
ELECTRIC SHOCK HAZARD:
• Units supplied without an electrical plug require field
installation of proper plug. Plug must be properly
grounded and of correct voltage, size, and
configuration for electrical specifications of unit.
Contact a qualified electrician to determine and install
proper electrical plug.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
FIRE HAZARD:
• Locate unit a minimum of 1″ (25 mm) from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
• Do not place combustible items on top of unit.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support weight of unit and contents.
Do not place anything on top of unit; doing so may subject
personnel to injury or could damage unit.
Do not lay unit on side with control panel. Damage to unit
could occur.
Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).
1. Remove the unit from the carton. Two people are required
for this step.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces of
the unit and any accessories.
3. Install the 4″ (102 mm) legs. Two people are required for
this step.
a. Locate a block of wood or something similar to support
the unit on during leg installation. The block must be
large enough to prevent the unit from resting on the
power cord and strain relief when it is tipped on its back.
b. Carefully tip the unit backwards and rest it on the
support block.
c. Install each leg. Hand-tighten the legs until snug. Do not
over-tighten.
d. Carefully lift/return the unit to the upright position. Do
not “rock” the unit forward on its back legs.
English
Leg Installation
4. Place the unit in the desired location. Two people are
required for this step.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70°F
(21°C). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
5. Level the unit by turning the leveling nut on each leg, if
necessary. When looking at the bottom of the unit, turning
the nut counterclockwise will lengthen the leg, and turning
the nut clockwise will shorten the leg.
6. Install the side panel on the desired side of the unit.
a. Align the screw heads with the large hole openings on
the side panel.
b. Push down to lock in place.
7. Install any accessories that came with the unit. Refer to the
OPTIONSAND ACCESSORIES section for details.
8. For units without a plug, have a qualified electrician install
the proper plug on the cord. The plug must be properly
grounded and of the correct voltage, size, and
configuration. See the SPECIFICATIONS section for
details.
6
Form No. MPWSM-1116
Power I/O
(on/off)
Switch
Base Heat
Control Knob
Front Upper Heat
Control Knob
Back Upper Heat
Control Knob
WARNING
English
CAUTION
WARNING
Pan Stop
Side
Panel
5" (127 mm)
Side-by-Side
Bag Holder
(accessory)
Fry Pan with
Trivet (accessory)
Scoop Holder
(accessory)
Angled Riser
(accessory)
Fry Bag
Ribbon
(accessory)
OPERATION
General
Use the following procedure to operate the Multi-Product
Warming Station.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
1. Plug unit into a properly grounded electrical outlet of the
correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
2. Move the Power I/O (on/off) switch to the I (on) position
(located on the front of the unit). The display lights will turn
on.
3. Turn the Front Upper Heat control knob to the desired
setting.
4. Turn the Back Upper Heat control knob to the desired
setting.
5. Turn the Base Heat control knob to the desired setting.
Control Panel
6. Allow 20–30 minutes for the unit to reach operating
temperature.
Do not place food product directly onto hardcoat surface.
Food product must be wrapped, boxed, or on a food pan.
Form No. MPWSM-1116
Components and Accessories
7
MAINTENANCE
WARNING
CAUTION
WARNING
NOTICE
English
General
The Multi-Product Warming Station is designed for maximum
durability and performance, with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
Do not move or relocate unit for cleaning. Unit is bulky and
heavy.
Daily Cleaning
To preserve the finish of the Warming Station, perform the
following cleaning procedure daily.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Remove any accessories for proper cleaning in a
dishwasher or wash sink.
3. Remove the pan stop to allow easy cleaning access. To
remove:
a. Loosen, but don’t remove, the mounting screws at each
end of the pan stop.
b. Lift the pan stop and slide each end off of the mounting
screws.
4. Wipe all metal surfaces with a damp cloth. Stubborn stains
may be removed with a good, non-abrasive cleaner. Clean
hard to reach areas using a small brush and mild soap.
5. Wipe dry all metal surfaces with a clean, dry cloth.
6. Replace the pan stop. Tighten the mounting screws
securely.
Replacing Display Light Bulbs
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially-coated could result in personal injury and/or
food contamination.
The display lights are incandescent light bulbs that illuminate
the warming area. The bulbs have a special coating to guard
against injury and food contamination in the event of breakage.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Unscrew the light bulb(s) from the unit and replace with a
new specially-coated incandescent light bulb(s).
NOTE: Hatco shatter-resistant light bulbs meet NSF standards
for food holding and display areas. For 120/208 and
120/240 V applications, use Hatco P/N 02.30.043.00.
For 230 V applications, use Hatco P/N 02.30.058.00.
8
Form No. MPWSM-1116
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