Hatco MCG14G Installation Manual
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Installation and Operating Manual
Manuel d'installation et d'utilisation
Multi Contact Grill
Grills multi-contact
MCG Series • Série MCG
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
P/N 07.04.661.00 © 2016 Hatco Corporation
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Français = p 13
WARNING
CAUTION
NOTICE
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
CONTENTS
English
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications........................................................................4
Plug Configurations .............................................................4
Electrical Rating Charts .......................................................5
Dimensions ..........................................................................5
Installation.............................................................................6
General ................................................................................6
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the bottom the unit). Please have this
information available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Operation...............................................................................7
General ................................................................................7
Control Panel .......................................................................7
Operating the Unit................................................................7
Balancing the Top Grill Plate ...............................................8
Suggested Cook Temperatures and Times .........................8
Maintenance ..........................................................................9
General ................................................................................9
Daily Cleaning......................................................................9
Removing the Grill Plates ..................................................10
Troubleshooting Guide.......................................................11
Options and Accessories...................................................11
Limited Warranty.................................................................12
Authorized Parts Distributors............................Back Cover
Business
Hours: 7:00 AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
7:00
AM to 4:00 PM CST Friday)
Telephone: 800-558-0607; 414-671-6350
e-mail: partsandservice@hatcocorp.com
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
Hatco Multi Contact Grills offer quick, reliable, and versatile
cooking options for commercial kitchens as well as display
cooking locations. The adjustable temperature control along
with the standard grooved grill plates and accessory smooth
grill plates enable the Multi Contact Grill to cook a variety of
food product including paninis, hamburgers, fish, and
vegetables. The Multi Contact Grill’s easy clean System
provides quick removal and easy cleaning of the grill plates.
Exclusive top and bottom heating element packs provide
exceptional heat distribution over the entire grill plate surface.
Hatco Multi Contact Grills are products of extensive research
and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides installation, safety, and operating
instructions for Multi Contact Grills. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of a unit.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
®
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
2
Form No. MCGM-1116
English
WARNING
CAUTION
NOTICE
WARNING
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property
.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 50°F (10°C)
and a maximum of 104°F (40°C).
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• Do not allow liquids to spill into unit.
• Do not pull unit by power cord.
• Do not allow power cord to hang over edge of counter.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Never leave unit unattended during use.
Do not use unit for any purpose other than for which it is
designed.
FIRE HAZARD:
• Locate unit a minimum of 8″ (200 mm) from
combustible walls and materials. If safe distances are
not maintained, discoloration or combustion could
occur.
• Do not obstruct air ventilation openings on outer
housing of unit. Unit combustion or malfunction may
occur.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Do not come in contact with grill plates during
operation. Both plates are very hot.
• Allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
This unit is designed for use in environments where
ambient temperature is between 50°F (10°C) and
95°F (35°C).
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures and grease could cause damage to unit.
Unit is recommended for use in or on metallic countertops.
For other surfaces, verify with manufacturer that material is
suitable for prolonged temperatures up to 200°F (93°C).
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under
Hatco warranty.
For steel surfaces, use non-abrasive cleaners and cloths
only. Abrasive cleaners and cloths could scratch finish of
unit, marring its appearance and making it susceptible to
soil accumulation.
Do not use harsh chemicals such as bleach, cleaners
containing bleach, or oven cleaners to clean this unit.
Do not attempt to cool hot grill plates quickly, such as by
immersing in water. Damage to plates will occur.
This unit is intended for commercial use only—NOT for
household use.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Form No. MCGM-1116
3
MODEL DESCRIPTION
M C G X X G
Multi Contact Grill
Cooking Width (inches)
Grill Plate Style
G = Grooved
MCG10G
MCG14G
MCG20G
Temperature
Control
Grease
Trap
Power Indicator
Heating Indicator
Top Grill Plate
Assembly
WARNING
NEMA 6-15P
NEMA 5-20P
NEMA 5-15P
NEMA 6-20P
All Models
Hatco Multi Contact Grills consist of an easy-to-clean stainless
steel frame. Enamel-coated, removable cast iron grill plates
come standard with a grooved surface. The units feature an
adjustable Temperature Control(s) with a range from
120°F–570°F (50°C–300°C), a power indicator, a heating
indicator, and a removable grease trap. All units are equipped
with a factory attached 6' (1829 mm) power cord and plug.
Multi-Contact Grills are equipped with a self-adjusting top grill
plate that has the ability to grill food product of different
thickness and size. The maximum product thickness for each
model with the grill plates parallel is as follows:
Model MCG10G = 2-3/8" (60 mm)
Model MCG14G = 2-3/4" (70 mm)
Model MCG20G = 2-3/8" (60 mm)
NOTE: Thicker food product can be grilled, but the plates will
not be parallel and the top plate will not rest flat on the
top surface of the food product.
Smooth surface top and bottom grill plates are available as
accessories. Refer to the OPTIONSANDACCESSORIES
section for details.
English
MODEL DESIGNATION
SPECIFICATIONS
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug. Plugs are supplied according to the application.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: Receptacle not supplied by Hatco.
Multi Contact Grills
Plug Configurations
4
Form No. MCGM-1116
English
Front View
Model MCG20G
Side View
C
B
G
A
F
F F
D
Front View
C
A
D
E
Side View
B
G
E
Models:
MCG10G
MCG14G
SPECIFICATIONS
Electrical Rating Chart
Model Voltage Watts Amps Plug Configuration Unit Weight
MCG10G 120* 1800 15 NEMA 5-15P 47 lbs. (21 kg)
MCG14G 120* 1800 15 NEMA 5-15P 62 lbs. (28 kg)
208–240 † 1950–2600 9.4–10.8 NEMA 6-15P 62 lbs. (28 kg)
MCG20G 208–240 † 2820–3760 13.6–15.7 NEMA 6-20P 93 lbs. (42 kg)
* 120 V Canadian units operate at 1800 W and 15 A with a NEMA 5-20P plug configuration.
† Unit is designed to operate on supply voltages between 208 V and 240 V.
Dimensions
Model
MCG10G
MCG14G
MCG20G
Width
(A)
12-7/8″
(326 mm)
16-3/8″
(416 mm)
25-7/16″
(646 mm)
Depth
(B)
15-5/16″
(388 mm)
15-5/16″
(388 mm)
15-5/16″
(388 mm)
Height
(C)
8-7/16″
(214 mm)
8-7/16″
(214 mm)
8-7/16″
(214 mm)
Footprint
Width (D)
12″
(305 mm)
15-1/2″
(394 mm)
24-9/16″
(624 mm)
Footprint
Depth (E)
10-7/8″
(276 mm)
10-7/8″
(276 mm)
10-7/8″
(276 mm)
Cooking
Width (F)
10-1/4″
(260 mm)
13-3/4″
(350 mm)
10-1/4″
(260 mm)
Cooking
Depth (G)
9″
(229 mm)
9″
(229 mm)
9″
(229 mm)
Form No. MCGM-1116
5
INSTALLATION
WARNING
CAUTION
NOTICE
Swing
Arm
Swing
Arm
Retaining
Screw
Retaining
Screw
General
Hatco Multi Contact Grills are shipped pre-assembled and ready
to use. Care should be taken when unpacking the shipping
carton to avoid damage to the unit. The following installation
procedure must be performed before connecting electricity and
operating the unit.
English
Locate unit at proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 70°F (21°C).
FIRE HAZARD:
• Locate unit a minimum of 8″ (200 mm) from
combustible walls and materials. If safe distances are
not maintained, discoloration or combustion could
occur.
• Do not obstruct air ventilation openings on outer
housing of unit. Unit combustion or malfunction may
occur.
1. Inspect the shipping carton for obvious signs of transit
damage. If damaged, inform the freight company
immediately. CAUTION! Stop! Do not attempt to use unit
if damaged. Contact Hatco for assistance.
2. Remove the unit and any loose components/accessories
from the shipping carton. The following loose components
are included in every Multi Contact Grill:
• Grease Trap
• Hex Wrench (for top grill plate balancing)
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
3. Remove tape and protective packaging from all surfaces
of the unit.
• Make sure to remove all protective film from the stainless
steel surfaces.
4. Inspect the unit for freight damage such as dents in
housing or broken knobs. If damaged, inform the freight
company immediately.
Do not locate unit in an area subject to excessive
temperatures or grease from grills, fryers, etc. Excessive
temperatures and grease could cause damage to unit.
Unit is recommended for use in or on metallic countertops.
For other surfaces, verify with manufacturer that material is
suitable for prolonged temperatures up to 200°F (93°C).
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under
Hatco warranty.
5. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 50°F (10°C)
to a maximum of 95°F (35°C). Avoid areas that may be
subject to active air movements or currents (i.e., near
exhaust fans/hoods and air conditioning ducts).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
6. Attach the swing arm to the top
grill plate assembly.
• Lift up the swing arm and
place the cutout on the swing
arm over the retaining screw
on the top grill plate.
6
Form No. ITQM-0313
English
WARNING
CAUTION
Top Grill Plate
Bottom
Grill Plate
Handle
Grease
Trap
Power Indicator
Temperature Control
(in “off” position)
Heating Indicator
OPERATION
General
Hatco Multi Contact Grills are designed for ease of operation
and versatility. Use the following information and procedures to
operate the grill.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Control Panel
The following are descriptions of the controls used to operate a
Multi Contact Grill. All controls are located on the control panel
at the front of the unit.
Power Indicator
The Power Indicator illuminates when the unit is on.
Heating Indicator
The Heating Indicator illuminates when the heating elements
are on and heating the grill plates.
Temperature Control
The Temperature Control controls the power to the unit as well
as the temperature setting. Turn the Temperature Control
clockwise to turn on and increase the temperature setting. Turn
the Temperature Control counterclockwise to decrease the
temperature setting and turn off the unit.
Operating the Unit
Startup
1. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
2. Make sure the grease trap is in position and the top grill
plate is down in the closed/operating position.
4. Allow the unit approximately 20 minutes to reach operating
temperature.
• The Heating Indicator will go dark when the unit reaches
the selected temperature.
NOTE: Refer to the “Suggested Cook Temperatures and
Times” chart in this section for examples of food
products that can be cooked on the Multi Contact Grill.
5. Lift the top grill plate handle to open up the unit.
6. Carefully apply a small amount of cooking oil to the top and
bottom grill plates.
7. Place food product onto the bottom grill plate, and close
the top grill plate onto the food product.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Avoid
unnecessary contact with unit.
• Do not come in contact with grill plates during
operation. Both plates are very hot.
3. Turn the Temperature Control clockwise to the desired
temperature setting.
• Both the Power Indicator and the Heating Indicator will
illuminate.
Control Panel (MCG10G shown)
Form No. MCGM-1116
Model MCG10G in open position
NOTE: It the top grill plate does not stay down and rest flat on top
of the food product, it needs to be balanced. Refer to the
“Balancing the Top Grill Plate” procedure in this section.
8. When cooking is complete, lift the top grill plate handle to
open up the unit and remove the food product.
continued...
7
OPERATION
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Shutdown
1. Turn the Temperature Control fully counterclockwise to the
“off” position.
2. Perform the “Daily Cleaning” procedure in the Maintenance
section of this manual.
Balancing the Top Grill Plate
Perform the following procedure to balance the top grill plate.
A properly balanced top grill plate will stay down and rest flat on
the food product during operation. The top grill plate is balanced
by adjusting the tension on the top grill plate hinge assembly.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Locate the tensioning screw on the back of the unit.
3. Using the hex wrench included with the unit, adjust the
tension on the top grill plate hinge assembly.
• Turn the tensioning screw clockwise to increase the
tension on the hinge assembly.
• Turn the tensioning screw counterclockwise to decrease
the tension on the hinge assembly.
4. Test the operation of the top grill plate assembly and
readjust, if necessary.
English
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Suggested Cook Temperatures and Times
Food Product Cook Temperature Cook Time
Vegetables
Eggs
Fish
Shrimp
Hamburgers
Steak
Paninis
NOTE: Cook temperatures and times may vary depending on the thickness of the
food product as well as the desired style of cooking.
210°–300°F
(100°–150°C)
300°–390°F
(150°–200°C)
300°–390°F
(150°–200°C)
390°–480°F
(200°–250°C)
390°–480°F
(200°–250°C)
390°–480°F
(200°–250°C)
480°–570°F
(250°–300°C)
4 minutes
2 minutes
1-1/2 minutes
3 minutes
2-1/2 minutes
2 minutes
3 minutes
8
Form No. MCGM-1116
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