PORTABLE LAMP WARMER
LW Series
Installation &
Operating Manual
I & W #07.05.082.00
This manual contains important safety
information concerning the maintenance, use
and operation of this product. Failure to follow
the instructions contained in this manual may
result in serious injury. If you’re unable to
understand the contents of this manual, please
bring it to the attention of your supervisor. Do
not operate this equipment unless you have
read and understood the contents of this
manual.
Este manual contiene importante información
sobre seguridad concerniente al mantenimiento,
uso y operación de este producto. Cualquier falla
en el seguimiento de las instrucciones
contenidas en este manual puede resultar en un
serio daño. Si usted no puede entender el
contenido de este manual por favor pregunte a
su supervisor. No opere este equipo al menos
que haya leído y comprendido el contenido de
este manual.
Form No. LWM-1104
i
INTRODUCTION
Hatco Portable Lamp Warmers are designed to hold
your food products at serving temperatures without
affecting quality.
The LW-2 model incorporates a specially designed
stand that keeps food holding pans above the
countertop, providing an effective insulation to
prolong serving times. The base of the LW-2 holds
full-size and half-size Gastronorm pans of
appetizers, chicken wings or other hot foods.
The LW-3 model can be used as a stand alone unit
and placed above food holding pans, or it can be
mounted on top of the Hatco GRSDH-36
Merchandising Display Warmer to provide additional
warming space above the unit. Special mounting
brackets are included with the LW-3.
This manual provides the installation, safety and
operating instructions for the Portable Lamp
Warmers. We recommend all installation, operating
and safety instructions appearing in this manual be
read prior to installation or operation of your Hatco
Portable Lamp Warmer. Safety instructions that
appear in this manual after a warning symbol
and the words WARNING or CAUTION printed
in bold face are very important. WARNING
means there is the possibility of serious personal
injury or death to yourself or others. CAUTION
means there is the possibility of minor or moderate
injury. CAUTION without the symbol signifies the
possibility of equipment or property damage only.
Your Hatco Portable Lamp Warmer is a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.
CONTENTS
Important Owner Information ............................i
Introduction.........................................................i
Important Safety Instructions...........................1
Model Description .............................................2
LW-2 Model...................................................2
LW-3 Model...................................................2
Specifications ....................................................3
Plug Configuration ........................................3
Dimensions ...................................................3
Electrical Rating Chart..................................4
Installation..........................................................4
Unpacking.....................................................4
Location ........................................................4
Operation............................................................4
Placing Into Service......................................5
Height Adjustment (LW-2 Only) ....................5
Maintenance.......................................................6
Cleaning........................................................6
Heat Bulb Replacement................................6
Hatco Limited Warranty....................................7
Authorized Parts Distributors..........Back Cover
Record the model number, serial number, voltage
and purchase date of your Portable Lamp Warmer
in the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
IMPORTANT OWNER INFORMATION
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
24-Hour 7-Day Parts & Service
Assistance available in the
United States and Canada
by calling (800) 558-0607.
Form No. LWM-1104
1
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock
or burn.
CAUTIONS
To avoid injury or damage, locate the unit at
the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a
minimum of 70°F (21°C) and a maximum of
85°F (29°C).
CAUTIONS
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
Damage to countertop material caused by
heat generated from Hatco equipment is not
covered under the Hatco Warranty. Contact
the manufacturer of the base material for
application information.
WARNINGS
Plug unit into a properly grounded electrical
outlet of the correct voltage, size, and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size, and
install the proper electrical outlet.
To avoid any injury, turn the power switch
OFF and unplug the unit from the power
source and allow to cool completely before
performing any maintenance or cleaning.
For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.
To avoid electric shock or personal injury, do
not steam clean or use excessive water on the
unit.
The unit is not waterproof. To avoid any injury
or damage DO NOT submerge in water. Do not
operate if it has been submerged in water.
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
To prevent any injury or damage to the unit do
not pull unit by power cord.
To prevent any injury, discontinue use if
power cord is frayed or worn.
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food
holding areas must be used. Breakage of light
bulbs not specially coated could result in
personal injury and/or food contamination.
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350; fax 800-690-2966 or
International fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when
service is required.
Form No. LWM-1104
2
MODEL DESCRIPTION
LW-2 MODEL
The LW-2 Portable Lamp Warmer is specially
designed to give long lasting, trouble-free service.
The warmer has powdercoated lamp shades and an
adjustable stand that allows you to vary the height
from 24" to 29½" (610-749 mm) above the counter.
The vented metal lamp shades have heavy duty
sockets and the unit has a 6' (1829 mm) cord and
plug with an in-line On/Off switch, located outside of
the heat zone.
The LW-2 comes standard with two 250 watt white
bulbs. Coated bulbs are available through the
factory.
LW-3 MODEL
The LW-3 Portable Lamp Warmer is specially
designed to give long lasting, trouble-free service.
The warmer has vented, powdercoated lamp
shades with heavy-duty sockets and comes
equipped with a 6' (1829 mm) cord and plug. The
cord and plug set incorporate an in-line On/Off
switch located outside the heat zone.
The LW-3 may be used as a free standing unit or
can be mounted to the top of the Hatco GRSDH-36
Merchandising Display Warmer to provide additional
warming space above the unit.
The LW-3 comes standard with three 250 watt white
bulbs. Coated bulbs are available from the factory.
Figure 1. Model LW-2
Figure 2. Model LW-3
Form No. LWM-1104
3
SPECIFICATIONS
PLUG CONFIGURATION
Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications. (See Figure 3.)
WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.
NEMA 5-15P CEE 7/7 Schuko
BS 1363
Figure 3. Plug Configuration
Figure 4. Dimensions–LW-2
Width Depth Height Height
Model (A) (B) (C) (D)
LW-2 12-1/2" 22" 24" to 29-1/2" 9-1/2" to 15-1/2"
(318 mm) (559 mm) (610-749 mm) (241-394 mm)
LW-3 32-5/8" 12-1/4" 25-1/2" 16"
(829 mm) (311 mm) (648mm) (406 mm)
DIMENSIONS
Figure 5. Dimensions–LW-3
D
B
A
C
D
A
B
C
Form No. LWM-1104
4
SPECIFICATIONS
INSTALLATION
UNPACKING
The Hatco Portable Lamp Warmers are shipped
with most components installed and ready for
operation. The following installation instructions
must be performed before plugging in and
operating.
1. Remove unit from box.
2. Remove information packet. To prevent delay
in obtaining warranty coverage, fill out
and mail in the warranty card.
3. Remove tape and protective packaging from
all surfaces of unit.
LOCATION
WARNING
For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.
WARNING
To prevent any injury or damage to the unit do
not pull unit by power cord.
CAUTION
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a minimum
of 70°F (21°C) and a maximum of 85°F (29°C).
CAUTION
To avoid injury or damage, locate the unit at the
proper counter height, in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.
For proper operation and maximum performance,
locate the unit in an area where the ambient air
temperature is constant and is a minimum of 70°F
(21°C). Areas which are susceptible to active air
movements or currents should be avoided, i.e., near
exhaust fans or hoods and air conditioning ducts.
ELECTRICAL RATING CHART
Model Voltage Watts Amps Plug Configuration Shipping Weight
LW-2 120 500 4.2 NEMA 5-15P 16 lbs. (7 kg)
220-230 (CE) 457 2.0 CEE 7/7 Schuko 16 lbs. (7 kg)
230-240 (CE) 544 2.3 BS 1363 16 lbs. (7 kg)
LW-3 120 750 6.3 NEMA 5-15P 18 lbs. (8 kg)
220-230 (CE) 688 3.0 CEE 7/7 Schuko 18 lbs. (8 kg)
230-240 (CE) 750 3.2 BS1363 18 lbs. (8 kg)
Form No. LWM-1104
5
OPERATION
WARNING
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.
WARNING
To prevent any injury, discontinue use if power
cord is frayed or worn.
CAUTION
Damage to countertop material caused by heat
generated from Hatco equipment is not covered
under the Hatco Warranty. Contact the
manufacturer of the base material for
application information.
PLACING INTO SERVICE
LW-2 MODEL
1. Plug warmer into an electrical outlet of the
correct voltage, size and plug configuration. See
SPECIFICATIONS for details.
2. Place food pan into base. Turn the switch,
located on the electrical cord, to the ON position.
LW-3 MODEL
1. For free standing operation, place the unit over
the food pans to be warmed.
For mounting to a Hatco GRSDH-36 unit,
remove two top middle screws from each side of
unit. Secure the LW-3 to the display warmer
using the two mounting brackets supplied and
original screws. (See Figure 6.)
HEIGHT ADJUSTMENT (LW-2 ONLY)
The lamps can be adjusted from 14" to 20"
(356 - 508 mm) above the base.
1. Grasp the lamp assembly and remove the
adjustment screw. (See Figure 7.)
2. Move the lamp assembly up to the desired
position. There are four adjustment positions.
3. Align the selected holes and install the
adjustment screw. Tighten securely.
Figure 6. LW-3 Mounting
Figure 7. Height Adjustment–LW-2 Only
Height Adjustment Screw
NOTE: Replacement 250 Watt clear uncoated bulbs
are available from the factory for 120 Volt
applications, use Hatco part #02.30.071.00. For
220, 230 and 240 Volt, use Hatco part
#02.30.083.00. If coated bulbs are required for 120
Volt, order part #02.30.069.00.
WARNING
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food
holding areas must be used. Breakage of light
bulbs not specially coated could result in
personal injury and/or food contamination.
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966 or International
fax 414-671-3976.
WARNING
This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when service is
required.
WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.
MAINTENANCE
Form No. LWM-1104
6
CLEANING
The Hatco Portable Lamp Warmer is designed for
maximum durability and performance, with minimum
maintenance.
WARNING
To avoid any injury, turn the power switch OFF
and unplug the unit from the power source and
allow to cool completely before performing any
maintenance or cleaning.
WARNING
To avoid electric shock or personal injury, do not
steam clean or use excessive water on the unit.
WARNING
The unit is not waterproof. To avoid any injury or
damage DO NOT submerge in water. Do not
operate if it has been submerged in water.
To preserve the finish of the Hatco Portable Lamp
Warmer, it is recommended that the surfaces be
wiped daily with a damp cloth. Stubborn stains may
be removed with a good non-abrasive cleaner. Hard
to reach areas should be cleaned with a small brush
and mild soap.
CAUTION
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
HEAT BULB REPLACEMENT
The unit is supplied with two clear infrared heat
bulbs rated at 250 Watts. Optional shatter-resistant,
coated bulbs are available from the factory.
1. To replace a bulb, disconnect the power supply
and wait until the bulb has cooled.
2. Bulbs have a threaded base. Unscrew the light
bulb from the unit and replace it with a new bulb.
HATCO LIMITED WARRANTY
Form No. LWM-1104
7
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
Form No. LWM-1104
8
NOTES
Form No. LWM-1104
9
NOTES
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
Printed in U.S.A. November 2004
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
DELA
WARE
Food Equipment Service
Wilmington 302-996-9363
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Universal Restaurant Services
Miami 305-593-5488
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
TWC Services
Lake City 404-361-8010
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOW
A
Electric Motor Service Co.
Davenport 319-323-1823
Goodwin Tucker Group
Des Moines 515-262-8308
KENTUCKY
GCS Service
Louisville 502-367-1788
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
MAR
YLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOT
A
GCS Service
Minneapolis 612-546-4221
MISSOURI
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEV
ADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW
YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J.B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
Commercial Parts and Service
Columbus 614-221-0057
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Bressie Electric Co.
Portland 503-231-7171
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYL
VANIA
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
GCS Service
Pittsburgh 412-787-1970
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
Stove Parts Supply
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
UT
AH
La Monica’s Rest. Equip. Service
Murray 801-263-3221
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
W
ASHINGTON
Restaurant Appl. Service
Seattle 206-524-8200
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
MANIT
OBA
Denko Mechanical Ltd.
Winnipeg 204-233-8003
ONT
ARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUÉBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
Part No. 07.04.277.00 Form No. LWM-1104
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