Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
General ...............................................................................6
IMPORTANT OWNER INFORMATION
Record the model number, serial number (specification label
located on the back of the unit), voltage, and purchase date of
the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Servicepull-down
Authorized Parts Distributors............................Back Cover
Business8:00
Hours:Central Standard Time (C.S.T.)
Telephone: (800) 558-0607; (414) 671-6350
E-mail:partsandservice@hatcocorp.com
Fax:(800) 690-2966 (Parts and Service)
Additional information can be found by visiting our web site at
www.hatcocorp.com.
AM to 5:00 PM
(Summer Hours: June to September –
8:00
AM to 5:00 PM C.S.T.
Monday through Thursday
8:00
AM to 2:30 PM C.S.T. Friday)
(414) 671-3976 (International)
INTRODUCTION
Hatco Portable Lamp Warmers are designed to hold your food
products at serving temperatures without affecting quality. The
specially designed stand keeps food holding pans above the
countertop, providing insulation for extended holding times.
Portable Lamp Warmers are quality built to meet the demands
of foodservice operations and provide years of trouble-free
performance.
Hatco Portable Lamp Warmers are products of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides the installation, safety, and operating
instructions for Portable Lamp Warmers. Hatco recommends
all installation, operating, and safety instructions appearing in
this manual be read prior to installation or operation of a unit.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
2
Form No. LWM-0512
Page 3
IMPORTANT SAFETY INFORMATION
WARNING
NOTICE
CAUTION
WARNING
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
Hatco Corporation is not responsible for the actual food
product serving temperature. It is the responsibility of the
user to ensure that the food product is held and served at
a safe temperature.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at 800-5580607 or 414-671-6350; fax 800-690-2966; or International fax
414-671-3976.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
Locate unit at the proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
countertop material for application information.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring
its appearance and making it susceptible to soil
accumulation.
Do not use ammonia-based cleaners on unit.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Form No. LWM-0512
3
Page 4
MODEL DESCRIPTION
ON/OFF
Switch
L W - 2
Lamp Warmer
Quantity of Heat Lamps
All Models
The Portable Lamp Warmer is specially designed to give long
lasting, trouble-free service. The warmer incorporates a
specially designed stand that keeps food holding pans above
the countertop, providing an effective insulation to prolong
serving times.
Portable Lamp Warmers have powdercoated lamp shades and
an adjustable stand that allows you to vary the height from
10-1/2–16-1/2" (267–419 mm) above the product. The base
holds full size and half-size pans (not included).
The unit comes with vented metal lamp shades with heavy duty
sockets, two uncoated 250 watt bulbs, and a 6' (1829 mm) cord
and plug with an in-line ON/OFF switch. The warmer is
available in several powdercoated Designer colors.
NOTE: Refer to the OPTIONSAND ACCESSORIES section in
this manual for additional features.
LW-2 Model
MODEL DESIGNATION
4
Form No. LWM-0512
Page 5
SPECIFICATIONS
Front View
Side View
A
C
D
B
E
F
WARNING
NEMA 5-15P
CEE 7/7 Schuko
BS-1363
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the applications.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of correct voltage, size, and
plug configuration. If plug and receptacle do not match,
contact a qualified electrician to determine and install
proper voltage and size electrical receptacle.
NOTE: Specification label located on the back of the unit. See
Electrical Rating Chart
label for serial number and verification of unit electrical
information.
220–230 (CE)457–5002.1–2.2CEE 7/7 Schuko18 lbs. (8 kg)
230–240 (CE)500–5442.2–2.3BS 136318 lbs. (8 kg)
The shaded areas contain electrical information for International models only.
Dimensions
Width
Model
LW-212-3/8″
(A)
(314 mm)
Depth
(B)
21-5/8″
(548 mm)
Height
(C)
24-3/8–30-3/8″
(618–770 mm)
Footprint
Width (D)
12″
(305 mm)
Footprint
Depth (E)
19-5/8″
(498 mm)
Clearance
(F)
10-1/2–16-1/2″
(267–419 mm)
Form No. LWM-0512
5
Page 6
INSTALLATION
NOTICE
CAUTION
WARNING
Height
Adjustment
Screw
Adjustment
Positions
General
Use the following information and procedures to install a
Portable Lamp Warmer.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
FIRE HAZARD:
• Locate unit a minimum of 1″ (25 mm) from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
Locate unit at the proper counter height in an area that is
convenient for use. Location should be level and strong
enough to support weight of unit and contents.
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
countertop material for application information.
1. Remove the unit from the carton.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces
of the unit.
3. Place the unit in the desired location.
4. Place food pans into base of unit.
5. Adjust the lamps to the desired height.
a. Remove the height adjustment screw from the lamp
post.
b. Move the lamp post to the desired position. There are
four adjustment positions in increments of 2” (51 mm).
c. Align the adjustment screw with the hole at one of the
four positions. Tighten securely.
Lamp Height Adjustment
6
Form No. LWM-0512
Page 7
OPERATION
WARNING
CAUTION
ON/OFF
Switch
General
Use the following procedure to operate a Portable Lamp
Warmer.
Read all safety messages in the Important Safety
Information section before operating this equipment.
Hatco Corporation is not responsible for the actual food
product serving temperature. It is the responsibility of the
user to ensure that the food product is held and served at
a safe temperature.
Startup
1. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
2. Move the ON/OFF switch to the ON position.
• The ON/OFF switch is located on the electrical cord.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
Shutdown
1. Move the ON/OFF switch to the OFF position.
2. Perform the “Daily Cleaning” procedure in the
MAINTENANCE section of this manual.
Form No. LWM-0512
7
Page 8
MAINTENANCE
NOTICE
WARNING
WARNING
ON/OFF
Switch
Heat
Bulb
General
Portable Lamp Warmers are designed for maximum durability
and performance, with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-690-2966; or
International fax 414-671-3976.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring
its appearance and making it susceptible to soil
accumulation.
Do not use ammonia-based cleaners on unit.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Replacing a Heat Bulb
Each standard wattage Portable Lamp Warmer holds two
infrared heat bulbs rated at 250 W.
Use only Genuine Hatco Replacement Parts when service
is required. Failure to use Genuine Hatco Replacement
Parts will void all warranties and may subject operators of
the equipment to hazardous electrical voltage, resulting in
electrical shock or burn. Genuine Hatco Replacement Parts
are specified to operate safely in the environments in which
they are used. Some aftermarket or generic replacement
parts do not have the characteristics that will allow them
to operate safely in Hatco equipment.
1. To replace a bulb, move the ON/OFF switch in the OFF
position and allow the bulbs to cool completely.
2. Bulbs have a threaded base. Unscrew the heat bulb from
the unit and replace with new bulb.
NOTE: Refer to the OPTIONSANDACCESSORIES section
for replacement heat bulbs available from Hatco.
Daily Cleaning
To preserve the finish of the unit, it is recommended that all
surfaces be wiped daily with a non-abrasive, damp cloth.
1. Move the ON/OFF switch to the OFF position and allow
the unit to cool completely.
2. Wipe down the entire unit with a clean, non-abrasive,
water-dampened cloth. Stubborn stains can be removed
with a mild, non-abrasive cleanser.
3. Wipe dry the entire unit using a clean, non-abrasive cloth.
Replacing a Heat Bulb
8
Form No. LWM-0512
Page 9
TROUBLESHOOTING GUIDE
WARNING
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
SymptomProbable CauseCorrective Action
Unit is not working at all.Unit not turned on.Move ON/OFF switch to the ON position.
ON/OFFswitch is not functioning. Contact Authorized Service Agent or Hatco for assistance.
Bulbs have burned out.Replace bulbs.
Unit is turned on but there is no
light.
Heat is inadequate.Lights are too high above target
Heat is excessive.Lights are too close to target area. Raise unit, putting effective heat farther from target area.
No power to unit.Check circuit breaker and reset as necessary.
Switch is defective.Contact Authorized Service Agent or Hatco for assistance.
Bulbs have burned out.Replace bulbs.
area.
Excessive air movement around
heating area.
Incorrect heat bulb wattage.Verify heat bulb wattage and replace with the correct
Incorrect power supply (low).Check power supply to unit, making sure it matches rating
Heat bulb wattage too high.Check bulb wattage and replace with correct wattage bulb.
Voltage supply too high.Check power supply to unit, making sure it matches rating
Lower unit, putting effective heat closer to target. See the
INSTALLATION section for details.
Restrict or redirect air movement (i.e. air conditioning duct
or exhaust fan) away from unit.
wattage bulb. WARNING! DONOT exceed maximum
bulb wattage rating on specification plate.
on the unit. If power supply is incorrect, change to match
rating on unit.
See the INSTALLATION section for details.
on unit. If power supply is incorrect, change to match
rating.
Form No. LWM-0512
9
Page 10
OPTIONS AND ACCESSORIES
Infrared Heat Bulbs
The following infrared heat bulbs are available for use in Hatco
Portable Lamp Warmers.
A five pleat hardcoated french fry box ribbons is available as an
accessory to hold french fry boxes.
Five Pleat Fry Box Ribbon
8 Pleat French Fry Bag Ribbon
An eight pleat hardcoated french fry bag ribbon is available as
an accessory to hold french fry bags.
Food Holding Pans
The following stainless steel food holding pans are available for
Portable Lamp Warmers.
Full Size Pans........................12-3/4”W x 20-3/4”D x 4” H
(324 mm x 527 mm x 102 mm)
Half-Size Pans .......................12-3/4”W x 10-3/8”D x 4” H
(324 mm x 264 mm x 102 mm)
Third-Size Pans .....................12-3/4”W x 6-7/8”D x 4” H
(324 mm x 175 mm x 102 mm)
Eight Pleat Fry Bag Ribbon
10
Form No. LWM-0512
Page 11
LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a period of
one (1) year from the date of purchase when installed and
maintained in accordance with Hatco’s written instructions or
18 months from the date of shipment from Hatco. Buyer must
establish the Product’s purchase date by registering the
Product with Hatco or by other means satisfactory to Hatco in
its sole discretion.
Hatco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional
Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HWB Series (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4) Years
Parts-Only Warranty on pro-rated terms that Hatco
will explain at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine (9) Years
Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated incandescent light
bulbs, fluorescent lights, heat lamp bulbs, coated halogen light
bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light
tubes, glass components, and fuses; Product failure in booster
tank, fin tube heat exchanger, or other water heating equipment
caused by liming, sediment buildup, chemical attack, or
freezing; or Product misuse, tampering or misapplication,
improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy hereunder will
be limited solely, at Hatco’s option, to repair or replacement
using new or refurbished parts or Product by Hatco or a Hatcoauthorized service agency (other than where Buyer is located
outside of the United States, Canada, United Kingdom, or
Australia, in which case Hatco’s liability and Buyer’s exclusive
remedy hereunder will be limited solely to replacement of part
under warranty) with respect to any claim made within the
applicable warranty period referred to above. Hatco reserves
the right to accept or reject any such claim in whole or in part.
In the context of this Limited Warranty, “refurbished” means a
part or Product that has been returned to its original
specifications by Hatco or a Hatco-authorized service agency.
Hatco will not accept the return of any Product without prior
written approval from Hatco, and all such approved returns shall
be made at Buyer’s sole expense. HATCO WILL NOT BE
LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY TO USE THE
PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.
Form No. LWM-0512
11
Page 12
HATCO CORPORATION
P.O. Box 340500
Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts and Service Fax (800) 690-2966
International Fax (414) 671-3976
partsandservice@hatcocorp.com
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
ALABAMA
Jones McLeod Appl. Svc.
Birmingham205-251-0159
ARIZONA
Service Solutions Group
Phoenix602-234-2443
Byassee Equipment Co.
Phoenix602-252-0402
CALIFORNIA
Industrial Electric
Commercial Parts & Service, Inc.
Huntington Beach714-379-7100
Chapman Appl. Service
San Diego619-298-7106
P & D Appliance
Commercial Parts & Service, Inc.
S. San Francisco650-635-1900